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John Smith is an energetic and hardworking close protection officer seeking a new opportunity. He has over 13 years of experience in security roles, including as a door supervisor, security officer, and close protection contractor. His skills include attention to detail, teamwork, flexibility, communication, listening, conflict management, and observation. He holds relevant qualifications in criminology, close protection, CCTV operations, and door supervision.

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Tudor Barbos
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87 views2 pages

CV Example

John Smith is an energetic and hardworking close protection officer seeking a new opportunity. He has over 13 years of experience in security roles, including as a door supervisor, security officer, and close protection contractor. His skills include attention to detail, teamwork, flexibility, communication, listening, conflict management, and observation. He holds relevant qualifications in criminology, close protection, CCTV operations, and door supervision.

Uploaded by

Tudor Barbos
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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John Smith

1 Happy Drive, Sunderland,TW13 N01


Mobile: 0799944400
Email: [email protected]

An energetic, hardworking Close Protection Officer who has proven track record of safeguarding a client’s
property and assets against acts of theft, fire, flood, and vandalism. Accomplished, motivated and versatile I am
conscientious, driven individual and a team player. I always aim to make a positive contribution to my
workplace. I have experience in customer service gaining excellent communication skills combining the right
body language. I am keen to apply my knowledge and develop my attributes wherever possible. I am an
innovative, excellent co-ordinator and organiser as well as responsible and efficient.

Skills

Attention to Detail - Concerned with quality. During my work at Secure LTD checking the customer’s ID’s at the
entrance I have discovered inconsistencies in ID’s which lead to preventing any underage teenagers from
entering inside, to consume alcohol which could have affected them in a negative way.

Teamwork- Working at Three Zones I always provided a constructive and safe work environment. I consistently
show commitment to the team, I share my knowledge and experience. Furthermore, I have also learned from
my colleagues in order to solve our team tasks.

Flexible -During my work at TKX Retail opening event I was highly committed to the work as well as to the
unusual working hours in shift patterns with subsequent changes to suit my employer’s needs.

Communication Skills- Whilst working at Crownfield I provided outstanding communication which allowed me
to show the customers including families with small children an excellent body language and tonality of the
voice making them feel safe and comfortable showing them respect and care.

Listening skills- Throughout the time I was working at YUX I was always able to listen with patience to the
customer’s problems and complaints which enabled me to understand what the customers need and how I
could help them.

Managing Conflict- Working at YUX I was able to investigate the problem and using internal procedures: Hear
them out, Empathize, Apologise and Take responsibility for action. This technique is used for handling
challenging situations when one or more customers are upset. I have used both of these strategies to dissolve
the potential conflicts by making the customers see both sides of the argument and help them understand each
other.

Observing Skill- Whilst working at TKX Retail my job there was to keep the customers safety. One particular
customer caught my attention through the way he was behaving. By visually paying close attention to him I have
observed that his next action was to steal goods from the customers’ pockets. As he was far away from me, I
didn’t manage to stop him in time, however, I have remembered how he looked like and so I was able to
describe him perfectly to the police which helped them to find him straight away due to the information I gave
them and return the stolen goods to the customer, who was very happy as he wasn’t expecting to receive his
goods back.
I.T Skills

Some of my IT skills include: using the computer and managing files (Windows and file management) Word
processing (Microsoft Word) Spreadsheets (Microsoft Excel) Database (Microsoft Access) Presentation
(Microsoft PowerPoint) Information and communication (email and internet). I also have advanced knowledge
about hardware and software, security software, telecommunication and more...

Career History
Door Supervisor Secure LTD (contractor) 2013 – Present
I collect tickets for customers who want to enter the venue and search people or bags for prohibited items such
as weapons. Furthermore, I restrain and escort people out of the venue, if necessary to ensure the safety of the
customers and the location.

Security Officer TKX Retail (contractor) 2013 - Present


I help to prevent theft and damage to the location and of the customers. Also, I deal with any emergencies that
may occur at the location. Moreover, I warn customers of rule infractions or violations, and apprehend or evict
violators from premises.

Security Officer Three Zone (contractor) 2013 - Present


I secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings,
equipment, and access points; permitting entry. Also, I provide visitors to the location with helpful advice,
guidance and information and if not able to do so, direct it to other members of staff who can assist.

Door Supervisor YUX LTD (contractor) 2013 - Present


I check the suitability of people who want to enter venues such as pubs, bars, nightclubs and other licensed
premises as well as looking after the safety of the people inside the venue. Moreover, I deal with any
emergencies that may occur and co-operate with the police, first aiders and management.

Education
University of Greenwich September 2014 – June 2017
BSc Criminology

Brooksfield Training Centre January 2014


Edexcel BTEC Level 3 Certificate in CLOSE PROTECTION

Brooksfield Training Centre July 2013


Edexcel BTEC Level 2 Award in CCTV OPERATIONS (Public Space Surveillance)

Brooksfield Training Centre May 2013


Edexcel BTEC Level 2 Award in Door Supervision

Kingston College September 2009 – June 2011


Edexcel BTEC Level 3 Public Services

Clean Driving Licence- 13 years experience.


Clean Criminal Record

REFERENCES AVAILABLE UPON REQUEST

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