Syllabus MBA HRM
Syllabus MBA HRM
CURRICULUM
1
MBA (Human Resource Management) - Syllabus
MBA – I Semester
PAPER – I
MANAGEMENT CONCEPTS & ORGANISATIONAL BEHAVIOUR
Paper Code: MBAC 1001
Objectives
➢ to provide conceptual understanding of Management Concepts
➢ to familiarize the students with the contemporary issues in Management
➢ to understand and appreciate the human behaviour in organisations
UNIT - I
Nature of Management - Social Responsibilities of Business - Manager and Environment
Levels in Management - Managerial Skills - Planning - Steps in Planning Process - Scope and
Limitations - Short Range and Long Range Planning - Flexibility in Planning Characteristics
of a sound Plan - Management by Objectives (MBO) - Policies and Strategies - Scope and
Formulation - Decision Making - Techniques and Processes
UNIT – II
An Overview of Staffing, Directing and Controlling Functions - Organising - Organisation
Structure and Design - Authority and Responsibility Relationships - Delegation of Authority
and Decentralisation - Interdepartmental Coordination - Emerging Trends in Corporate
Structure, Strategy and Culture - Impact of Technology on Organisational design -
Mechanistic Vs Adoptive Structures - Formal and Informal Organisation
UNIT – III
Perception and Learning - Personality and Individual Differences - Motivation and Job
Performance - Values, Attitudes and Beliefs - Stress Management - Communication Types-
Process - Barriers - Making Communication Effective
UNIT – IV
Group Dynamics - Leadership - Styles - Approaches - Power and Politics - Organisational
Structure - Organisational Climate and Culture - Organisational Change and Development.
UNIT – V
Comparative Management Styles and approaches - Japanese Management Practices
Organisational Creativity and Innovation - Management of Innovation - Entrepreneurial
Management - Benchmarking - Best Management Practices across the world - Select cases of
Domestic & International Corporations - Management of Diversity.
REFERENCES
Koontz, Weirich &Aryasri, PRINCIPLES OF MANAGEMENT, Tata McGraw-Hill,
NewDelhi,2004
Tripathi & Reddy, PRINCIPLES OF MANAGEMENT, Tata McGraw-Hill, New Delhi,2008
Laurie Mullins, MANAGEMENT AND ORGANISATIONAL BEHAVIOUR, Pearson,
NewDelhi,2007
Meenakshi Gupta, PRINCIPLES OF MANAGEMENT, PHI Learning, NewDelhi, 2009
Fred Luthans, ORGANISA TIONAL BEHAVIOUR, TataMcGraw-Hill, NewDelhi
Stephen Robbins, ORGANISATIONAL BEHAVIOUR, Pearson, New Delhi
Ricky Griffin, MANAGEMENT: PRINCIPLES & APPLICATIONS, Cengage,
NewDelhi,2008
2
MBA – I Semester
PAPER – II
MANAGERIAL ECONOMICS
Paper Code: MBAC 1002
Objectives
➢ To introduce the economic concepts
➢ To familiarize with the students the importance of economic approaches in
managerial decision making
➢ To understand the applications of economic theories in business decisions
UNIT – I
General Foundations of Managerial Economics - Economic Approach - Circular Flow of
Activity - Nature of the Firm - Objectives of Firms - Demand Analysis and Estimation -
Individual, Market and Firm demand - Determinants of demand - Elasticity measures and
Business Decision Making - Demand Forecasting.
UNIT-II
Law of Variable Proportions - Theory of the Firm - Production Functions in the Short and
Long Run - Cost Functions – Determinants of Costs – Cost Forecasting - Short Run and Long
Run Costs –Type of Costs - Analysis of Risk and Uncertainty.
UNIT-III
Product Markets -Determination Under Different Markets - Market Structure – Perfect
Competition – Monopoly – Monopolistic Competition – Duopoly - Oligopoly - Pricing and
Employment of Inputs Under Different Market Structures – Price Discrimination - Degrees of
Price Discrimination.
UNIT-IV
Introduction to National Income – National Income Concepts - Models of National Income
Determination - Economic Indicators - Technology and Employment - Issues and Challenges
– Business Cycles – Phases – Management of Cyclical Fluctuations - Fiscal and Monetary
Policies.
UNIT – V
Macro Economic Environment - Economic Transition in India - A quick Review -
Liberalization, Privatization and Globalization - Business and Government - Public-Private
Participation (PPP) - Industrial Finance - Foreign Direct Investment(FDIs).
REFERENCES
Yogesh Maheswari, MANAGERIAL ECONOMICS, PHI Learning, NewDelhi, 2005
Gupta G.S., MANAGERIAL ECONOMICS, Tata McGraw-Hill, New Delhi
Moyer &Harris, MANAGERIAL ECONOMICS, Cengage Learning, NewDelhi, 2005
Geetika, Ghosh & Choudhury, , MANAGERIAL ECONOMICS, Tata McGrawHill, NewDelhi,
2011
3
MBA - I Semester
PAPER –III
ACCOUNTING FOR MANAGERS
Paper code: MBAC
1003
Objectives
➢ To acquaint the students with the fundamentals principles of Financial, Cost and
Management Accounting
➢ To enable the students to prepare, Analyse and Interpret Financial Statements and
➢ To enable the students to take decisions using Management Accounting Tools.
UNIT-I
Book-keeping and Accounting – Financial Accounting – Concepts and Conventions – Double Entry
System – Preparation of Journal, Ledger and Trial Balance – Preparation of Final Accounts –Trading,
Profit and Loss Account and Balance Sheet with adjustment entries, simple problems only - Capital
and Revenue Expenditure and Receipts.
UNIT-II
Depreciation – Causes – Methods of Calculating Depreciation – Straight Line Method, Diminishing
Balance Method and Annuity Method - Ratio Analysis – Uses and Limitations – Classification of
Ratios – Liquidity, Profitability, Financial and Turnover Ratios – Simple problems only.
UNIT-III
Funds Flow Analysis – Funds From Operation, Sources and Uses of Funds, Preparation of Schedule
of Changes in Working Capital and Funds Flow Statements – Uses and Limitations - Cash Flow
Analysis – Cash From Operation – Preparation of Cash Flow Statement – Uses and Limitations –
Distinction between Funds flow and Cash Flow – only simple problems
UNIT-IV
Marginal Costing - Marginal cost and Marginal costing - Importance - Break-even Analysis - Cost
Volume Profit Relationship – Application of Marginal Costing Techniques, Fixing Selling Price,
Make or Buy, Accepting a foreign order, Deciding sales mix.
UNIT-V
Cost Accounting - Elements of Cost - Types of Costs - Preparation of Cost Sheet – Standard Costing
– Variance Analysis – Material Variances – Labour Variances – simple problems related to Material
and Labour Variances only
[Note: Distribution of Questions between Problems and Theory of this paper must be
60:40 i.e., Problem Questions: 60 % & Theory Questions: 40 %]
REFERENCES
Jelsy Josheph Kuppapally, ACCOUNTING FOR MANAGERS, PHI, Delhi, 2010.
Paresh shah, BASIC ACCOUNTING FOR MANAGERS, Oxford, Delhi, 2007
Ambrish Gupta, FINANCIAL ACCOUNTING FOR MANAGEMENT, Pearson, Delhi, 2004
Narayanaswamy R, FINANCIAL ACCOUNTING , PHI, Delhi, 2011
4
MBA - I Semester
PAPER-IV
BUSINESS ENVIRONMENT AND LAW
Paper Code: MBAC
1004
Objectives
➢ To acquaint students with the issues of domestic and global environment in which
business has to operate
➢ To relate the Impact of Environment on Business in an integrated manner, and
➢ To give an exposure to important commercial and industrial laws
UNIT – I
Dynamics of Business and its Environment – Technological, Political, Social and Cultural
Environment - Corporate Governance and Social Responsibility - Ethics in Business -
Economic Systems and Management Structure - Family Management to Professionalism -
Resource Base of the Economy - Land, Forest, Water, Fisheries, Minerals - Environmental
Issues.
UNIT - II
Infrastructure - Economic- Social, Demographic Issues, Political context - Productivity
Factors, Human Elements and Issues for Improvement - Global Trends in Business and
Management - MNCs - Foreign Capital and Collaboration - Trends in Indian Industry - The
Capital Market Scenario.
UNIT - III
Law of Contract - Agreement - Offer - Acceptance - Consideration - Capacity of Contract
Contingent Contract - Quasi Contract - Performance - Discharge - Remedies to breach of
Contract - Partnership - Sale of Goods - Law of Insurance - Negotiable Instruments - Notes,
Bills, Cheques - Crossing - Endorsement - Holder in due course - Holder in value - Contract
of Agency.
UNIT - IV
Company - Formation - Memorandum - Articles - Prospectus - Shares - Debentures -
Directors - Appointment - Powers and Duties - Meetings - Proceedings – Management -
Accounts - Audit - Oppression and Mismanagement - Winding up.
UNIT - V
Factory Act – Licensing and Registration of Factories, Health, Safety and Welfare measures
- Industrial Disputes Act – Objects and scope of the Act, Effects of Industrial Dispute,
Administration under the Act- Minimum Wages Act - Workmen Compensation Act.
REFERENCES
Pathak, LEGAL ASPECTS OF BUSINESS, Tata McGraw- Hill Publishing Company Limited, New
Delhi, 2010.
Keith-Davis & William Frederick, BUSINESS AND SOCIETY, McGraw-Hill, Tokyo.
M.M. Sulphey & Az-har Basheer, LAWS FOR BUSINESS, PHI Learning Pvt. Ltd. New Delhi,
2011
Maheswari & Maheswari, MERCANTILE LAW. Himalaya Publishing House. Mumbai
Rudder Dutt & Sundaram, INDIAN ECONOMY, Vikas Publishing House, New Delhi.
Veena Keshav Pailwar, ECONOMIC ENVIRONMENT OF BUSINESS, PHI Learning Pvt.
Ltd, New Delhi, 2010
5
MBA-I Semester
PAPER-V
RESEARCH METHODOLOGY
Paper code: MBAC 1005
Objectives
➢ To enable the students to know about the information needs of Management
➢ To introduce the concept of Scientific Research and the methods of conducting
Scientific Enquiry and
➢ To introduce the Statistical Tools of Data Analysis.
UNIT-I
Research – Qualities of Researcher – Components of Research Problem – Various Steps in Scientific
Research – Types of Research – Hypotheses Research Purposes - Research Design – Survey Research
– Case Study Research.
UNIT-II
Data Collection – Sources of Data – Primary Data – Secondary Data - Procedure Questionnaire –
Sampling methods – Merits and Demerits – Experiments – Observation method – Sampling Errors -
Type-I Error & Type-II Error.
UNIT-III
Statistical Analysis – Introduction to Statistics – Probability Theories – Conditional Probability,
Poisson Distribution, Binomial Distribution and Properties of Normal Distributions – Hypothesis
Tests – One Sample Test – Two Sample Tests / Chi-Square Test, Association of Attributes - Standard
deviation – Co-efficient of variations .
UNIT-IV
Statistical Applications – Correlation and Regression Analysis – Analysis of Variance – Partial and
Multiple Correlation – Factor Analysis and Conjoint Analysis – Multifactor Evaluation – Two-Factor
Evaluation Approaches.
UNIT-V
Research Reports – Structure and Components of Research Report – Types of Report, characteristics
of Good Research Report, Pictures and Graphs, Introduction to SPSS.
[Note: Distribution of Questions between Problems and Theory of this paper must be
40:60 i.e., Problem Questions: 40 % & Theory Questions: 60 %]
REFERENCES
Panneerselvam, R., RESEARCH METHODOLOGY, Prentice Hall of India, New Delhi, 2004.
Kothari CR , RESEARCH METHODOLOGY-METHODS AND TECHNIQUES, New Wiley
Eastern Ltd., Delhi, 2009.
6
MBA - II Semester
PAPER-VI
FINANCIAL MANAGEMENT
Paper code: MBAC 2001
Objectives
➢ To know the various sources of finance
➢ To understand the various uses for finance and
➢ To familiarize oneself with the techniques used in financial management.
UNIT-I
Financial Management – Financial goals - Profit vs. Wealth Maximization; Finance
Functions – Investment, Financing and Dividend Decisions – Cost of Capital – Significance
of Cost of Capital – Calculation of Cost of Debt – Cost of Preference Capital – Cost of Equity
Capital (CAPM Model and Gordon’s Model) and Cost of Retained Earnings – Combined
Cost of Capital (weighted/Overall).
UNIT-II
Capital Budgeting – Nature of Investment Decisions – Investment Evaluation criteria – Net
Present Value (NPV), Internal Rate of Return (IRR), Profitability Index (PI), Payback Period,
Accounting Rate of Return (ARR) – NPV and IRR comparison.
UNIT-III
Operating and Financial Leverage – Measurement of Leverages – Effects of Operating and
Financial Leverage on Profit – Analyzing Alternate Financial Plans - Combined Financial
and Operating Leverage – Capital Structure Theories - Traditional approach - M.M.
Hypotheses – without Taxes and with Taxes – Net Income Approach (NI) – Net Operating
Income Approach (NOI) - Determining capital structure in practice.
UNIT- IV
Dividend Policies – Issues in Dividend Decisions – Relevance Theory – Walter's Model –
Gordon's Model – Irrelevance Theory – M-M hypothesis - Dividend Policy in Practice –
Forms of Dividends – Stability in Dividend Policy – Corporate Dividend Behaviour.
UNIT-V
Management of Working Capital – Significance and types of Working Capital – Calculating
Operating Cycle Period and Estimation of Working Capital Requirements – Financing of
Working Capital and norms of Bank Finance – Sources of Working capital – Factoring
services– Various committee reports on Bank Finance – Dimensions of Working Capital
Management.
[Note: Distribution of Questions between Problems and Theory of this paper must be
40:60 i.e., Problem Questions: 40 % & Theory Questions: 60 %]
REFERENCES
Khan MY, Jain PK, BASIC FINANCIAL MANAGEMENT, Tata McGraw Hill, Delhi ,
2005.
Chandra, Prasanna,. FINANCIAL MANAGEMENT, Tata McGraw Hill, Delhi.
Bhabatosh Banerjee, FUNDAMENTALS OF FINANCIAL MANAGEMENT, PHI, Delhi,
2010
Chandra Bose D, FUNDAMENTALS OF FINANCIAL MANAGEMENT, PHI, Delhi,
2010
Preeti Singh, FUNDAMENTALS OF FINANCIAL MANAGEMENT, Ane, 2011.
7
MBA- II Semester
PAPER-VII
MARKETING MANAGEMENT
Paper Code: MBAC
2002
Objectives
➢ To familiarize with the basic concepts, and techniques of marketing management
➢ To understand the behaviour of consumers
➢ To create awareness of marketing mix elements, and
➢ To analyse and solve marketing problems in the complex and fast changing business
environment.
UNIT-I
Introduction to Marketing and Marketing Management, Marketing Concepts - Marketing
Process Marketing mix - Marketing environment - Consumer Markets and buying behaviour -
Market segmentation and targeting and positioning.
UNIT-II
Product Decisions - concept of a Product - Product mix decisions - Brand Decision - New
Product Development – Sources of New Product idea - Steps in Product Development -
Product Life Cycle strategies- Stages in Product Life Cycle,
UNIT-III
Price Decisions - Pricing objectives - Pricing polices and constraints - Different pricing
method - New product pricing, Product Mix pricing strategies and Price adjustment strategy.
UNIT-IV
Channel Decision - Nature of Marketing Channels –. Types of Channel flows - Channel
functions - Functions of Distribution Channel – Structure and Design of Marketing Channels
-Channel co-operation, conflict and competition – Retailers and wholesalers.
UNIT - V
Promotion Decision - Promotion mix - Advertising Decision, Advertising objectives -
Advertising and Sales Promotion – Developing Advertising Programme – Role of Media in
Advertising - Advertisement effectiveness - - Sales force Decision.
REFERENCE
K.S. Chandrasekar, MARKETING MANAGEMENT TEXT AND CASES, Tata McGraw-Hill
Publication, New Delhi.2010
Govindarajan, MARKETING MANAGEMENT CONCEPTS, CASES, CHHALLENGES AND
TRENDS, Prentice Hall of India, New DelhI. 2009
Philip Kotler, MARKETING MANAGEMENT- ANALYSIS PLANNING AND CONTROL,
Prentice Hall of India, New Delhi,
Ramaswamy. V S & Namakumari. S, MARKETING MANAGEMENT-PLANNING
IMPLEMENTATION AND CONTROL, Macmillan Business Books, New Delihi, 2002,
8
MBA – II Semester
PAPER – VIII
HUMAN RESOURCES MANAGEMENT
Paper Code: MBAC 2003
Objectives
➢ To understand and appreciate the importance of the human resources vis-a-vis other
resources of the organisation
➢ To familiarize the students with methods and techniques of HRM
➢ To equip them with the application of the HRM tools in real world business
situations.
UNIT-I
Human Resources Management - Context and Concept of People Management in a Systems
Perspective - Organisation and Functions of the HR and Personnel Department - HR
Structure and Strategy; Role of Government and Personnel Environment including MNCs.
UNIT – II
Recruitment and Selection - Human Resource Information System [HRIS] - Manpower
Planning - Selection – Induction & Orientation - Performance and Potential Appraisal -
Coaching and Mentoring - HRM issues and practices in the context of Outsourcing as a
strategy
UNIT-III
Human Resources Development –Training and Development Methods - Design &
Evaluation of T&D Programmes - Career Development - Promotions and Transfers -
Personnel Empowerment including Delegation - Retirement and Other Separation Processes.
UNIT-IV
Financial Compensation- -Productivity and Morale - Principal Compensation Issues &
Management - Job Evaluation - Productivity, Employee Morale and Motivation - Stress
Management - Quality of Work Life.
UNIT – V
Building Relationships – Facilitating Legislative Framework - Trade Unions - Managing
Conflicts - Disciplinary Process - Collective Bargaining - Workers Participation in
Management - Concept, Mechanisms and Experiences.
REFERENCES
Venkata Ratnam C. S. & Srivatsava B. K.,PERSONNEL MANAGEMENT AND HUMAN
RESOURCES, Tata Mc-Graw Hill, NewDelhi,,
Aswathappa, HUMAN RESOURCE MANGEMENT, Tata McGraw Hill, NewDelhi, 2010
Garry Dessler &Varkkey, HUMAN RESOURCE MANAGEMENT, Pearson, New Delhi, 2009
Alan Price, HUMAN RESOURCE MANAGEMENT, Cengage Learning, NewDelhi, 2007
Pravin Durai, HUMAN RESOURCE MANGEMENT, Pearson, New Delhi,2010
Snell, Bohlander & Vohra, HUMAN RESOURCES MANAGEMENT, Cengage, NewDelhi, 2010
9
MBA – II Semester
PAPER – IX
OPERATIONS RESEARCH AND MANAGEMENT
Paper Code: MBAC 2004
Objectives
➢ To familiarize the Operations Management concepts
➢ To introduce various optimization techniques with managerial perspective
➢ To facilitate the use of Operations Research techniques in managerial decisions.
UNIT –I
Introduction to Operations Management - Process Planning - Plant Location - Plant Lay out -
Introduction to Production Planning.
UNIT –II
Stages of Development of Operations Research- Applications of Operations Research-
Limitations of Operations Research- Introduction to Linear Programming- Graphical
Method- Simplex Method - Duality.
UNIT-III
Transportation Problem- Assignment Problem - Inventory Control - Introduction to Inventory
Management - Basic Deterministic Models - Purchase Models - Manufacturing Models with
and without Shortages.
UNIT-IV
Shortest Path Problem - Minimum Spanning Tree Problem - CPM/PERT - Crashing of a
Project Network.
UNIT- V
Game Theory- Two Person Zero-sum Games -Graphical Solution of (2 x n) and (m x 2)
Games - LP Approach to Game Theory - Goal programming - Formulations - Introduction to
Queuing Theory - Basic Waiting Line Models: (M/M/1 ):(GD/a/a), (M/M/C):GD/a/a).
[Note: Distribution of Questions between Problems and Theory of this paper must be 60: 40 i:e,
Problem Questions: 60 % & Theory Questions : 40 % ]
REFERENCES
Kanishka Bedi, PRODUCTION & OPERATIONS MANAGEMENT, Oxford, NewDelhi, 2007
Panneerselvam, R, OPERATIONS RESEARCH, Prentice-Hall of India, New Delhi, 2002.
G.Srinivasan, OPERATIONS RESEARCH, PHI Learning, NewDelhi,2010
Tulsian & Pandey, QUANTITATIVE TECHNIQUES, Pearson, NewDelhi, 2002
Vohra, QUANTATIVE TECHNIQUES IN MANAGEMENT, Tata McGrawHill, NewDelhi, 2010
10
MBA - II Semester
PAPER-X
STRATEGIC MANAGEMENT
Paper Code: MBAC 2005
Objectives
UNIT-I
Concepts of Strategy - Levels at which strategy operates; Approaches to strategic decision
making; Mission and purpose, objectives and goals; Strategic business unit (SBD);
Functional level strategies
UNIT-II
Environmental Analysis and Diagnosis - Environment and its components; Environment
scanning and appraisal; Organizational appraisal; Strategic advantage analysis and diagnosis;
SWOT analysis
UNIT-III
Strategy Formulation and Choice - Modernization, Diversification Integration - Merger,
take-over and joint strategies - Turnaround, Divestment and Liquidation strategies -
Strategic choice - Industry, competitor and SWOT analysis - Factors affecting strategic
choice; Generic competitive strategies - Cost leadership, Differentiation, Focus, Value chain
analysis, Bench marking, Service blue printing
UNIT-IV
Functional Strategies: Marketing, production/operations and R&D plans and polices-
Personnel and financial plans and policies.
UNIT-V
Strategy Implementation - Inter - relationship between formulation and implementation -
Issues in strategy implementation - Resource allocation - Strategy and Structure - Structural
considerations - Organizational Design and change - Strategy Evaluation- Overview of
strategic evaluation; strategic control; Techniques of strategic evaluation and control.
REFERENCES
Azhar Kazmi, STRATEGIC MANAGEMENT & BUSINESS POLICY, Tata McGraw-Hill
Publishing Company Limited, New Delhi 2008.
Vipin Gupta, Kamala Gollakota & Srinivasan, BUSINESS POLICY & STRATEGIC
MANAGEMENT, Prentice Hall of India Private Limited, New Delhi,2008.
Amita Mittal, CASES IN STRATEGIC MANAGEMENT, Tata McGraw-Hill Publishing Company
Limited, New Delhi 2008.
Fred R. David, STRATEGIC MANAGEMENT CONCEPT AND CASES, PHI Learning Private
Limited, New Delhi, 2008.
11
MBA (HRM) - III Semester
PAPER – XI
HUMAN RESOURCE DEVELOPMENT
Course Code: 39 Paper Code: MBHR
3001
Objectives:
➢ To understand the evolution and functions of HRD
➢ To identify the content, process and the outcomes of HRD applications
➢ To evaluate and understand diversity issues and their impact on organizations
UNIT I
Human Resource Development – Evolution of HRD - Relationship with HRM - Human Resource
Development Functions - Roles and Competencies of HRD Professionals - Challenges to
Organization and HRD professionals – Employee Behaviour – External and Internal Influence –
Motivation as Internal Influence – Learning and HRD – Learning Strategies and Styles
UNIT II
Frame work of Human Resource Development - HRD Processes - Assessing HRD Needs - HRD
Model - Designing Effective HRD Program - HRD Interventions- Creating HRD Programs -
Implementing HRD programs - Training Methods - Self Paced/Computer Based/ Company Sponsored
Training - On-the-Job and Off-the-Job - Brain Storming - Case Studies - Role Plays - Simulations - T-
Groups - Transactional Analysis.
UNIT III
Evaluating HRD programs - Models and Frame Work of Evaluation - Assessing the Impact of HRD
Programs - Human Resource Development Applications - Fundamental Concepts of Socialization -
Realistic Job Review - Career Management and Development.
UNIT IV
Management Development - Employee counseling and wellness services – Counseling as an HRD
Activity - Counseling Programs - Issues in Employee Counseling - Employee Wellness and Health
Promotion Programs - Organizational Strategies Based on Human Resources.
UNIT V
Work Force Reduction, Realignment and Retention - HR Performance and Bench Marking - Impact
of Globalization on HRD- Diversity of Work Force - HRD programs for diverse employees -
Expatriate & Repatriate support and development.
REFERENCES
Werner & Desimone, HUMAN RESOURCE DEVELOPMENT, Cengage Learning, 2006
William E. Blank, HANDBOOK FOR DEVELOPING COMPETENCY BASED TRAINING
PROGRAMMES, Prentice-Hall, New Jersey, 1982.
Uday Kumar Haldar, HUMAN RESOURCE DEVELOPMENT, Oxford University Press, 2009
Srinivas Kandula, STRATEGIC HUMAN RESOURCE DEVELOPMNET, PHI Learning, 2001
12
MBA (HRM) -III Semester
PAPER – XII
PERFORMANCE MANAGEMENT
Course Code: 39 Paper Code: MBHR
3002
Objectives:
➢ To understand the importance of employee performance to achieve the organisational
goals
➢ To identify the process of performance management applications.
UNIT-I
Quality Performance Management - Concept - Dimensions - Facilitating Organisations for
Performance - Organizational Dynamics and Employee Performance – Job Analysis
UNIT-II
Work Place and Its Improvement Through 5S - Modern Management Techniques and Management of
Employee Performance - Team Building - Concept, Culture, Methods, Effectiveness &
Empowerment Problems - Potential and Perspectives.
UNIT-III
Organizational Structure and Employee Motivation and Morale - Contemporary Thinking on
Employment Practices and Work Schedules - Related Performance Appraisal Systems – Reward
Based – Team Based – Competency Based- Leadership Based -Quality Circle - Features - Process.
UNIT-IV
Industrial Restructuring - Reward System and Employee Productivity - Performance Counseling –
Performance Evaluation & Monitoring – Methods of Performance Evaluation -Performance
Management in Multi National Corporations.
UNIT-V
Indian and Western Thoughts - Performance Management in the perspective of Indian Ethos –
Ethical Issues and Dilemmas in Performance Management.
REFERENCES
Srinivas Kandula, PERFORMANCE MANAGEMENT, Prentice Hall India, NewDelhi, 2006
Dewakar Goel, PERFORMANCE APPRAISAL AND COMPENSATION MANAGEMENT,
Prentice Hall India, NewDelhi, 2008
Robert Cardy, PERFORMANCE MANAGEMENT, Prentice Hall India, NewDelhi, 2004
S.K. Chakravarthy, MANAGERIAL EFFECTIVENESS AND QUALITY OF WORK LIFE -
INDIAN INSIGHTS, Tata-McGraw Hill , New Delhi
13
MBA(HRM) -III Semester
PAPER – XIII
KNOWLEDGE MANAGEMENT
Course Code: 39 Paper Code: MBHR
3003
Objectives:
➢ To familiarise the concepts of Knowledge Management.
➢ To understand the challenges of Knowledge Based Organisations and the HR
mechanisms to manage them effectively.
➢ To identify the importance of the values of autonomy and accountability in
Knowledge based organisations.
UNIT-I
Introduction to Knowledge Management - Knowledge Society - Types of Knowledge - An
Introduction to life in organizations - Concept and Characteristics of KBOs - Dimensions of
HRM in KBOs - New Role and Challenges for HRM in the KBOs.
UNIT-II
Managing Knowledge for organizational effectiveness - Process and Methods- Concept of
Intellectual Capital and Learning Orientation in the Organizations - Knowledge and Role
related issues - Performance Appraisal in a KBO - Intellectual Property Rights (IPR).
UNIT-III
Managing Knowledge and Personnel & Organizational Health - Rewarding Knowledge -
Management of Retention.
UNIT-IV
ICTs in KBOs - HRIS for KBOs - Concept, Mechanisms, and Software Orientation -
Performance Management – Mechanisms.
UNIT-V
Technologies to Manage Knowledge – Artificial Intelligence – Digital Libraries –
Repositories – Knowledge Discovery – Creating Systems that Utilize Knowledge -
Knowledge Process Outsourcing - Innovation Clusters.
REFERENCES
14
MBA (HRM) -III Semester
PAPER - XIV
INDUSTRIAL RELATIONS MANAGEMENT
Course Code: 39 Paper Code: MBHR
3004
Objectives:
➢ To provide exposure of theories, techniques and approaches to manage Industrial
Relations.
➢ To understand the importance of labour administration and Constitutional Provisions.
UNIT-I
Introduction - Concept and Determinants of Industrial Relations - Industrial Relations in
India - Managing IR Changes - IR and Productivity - Technology and IR -Effective
Communication Systems and IR Management - Indian Culture & IR.
UNIT-II
Trade Unions - Purpose, Functions and Structure of Trade Unions - Trade Union Legislation
- Multiplicity of Trade Unions - Conflict Resolutions - Industrial Relations - Welfare and
Productivity - Social Responsibility of Trade Unions - IR Management and Management of
Trade Unions.
UNIT-III
Employee Counseling - Types - Methods - Problems - Consultative Bodies (Bipartite,
Tripartite) - IR Strategies - Workers Development and Participation.
UNIT-IV
Discipline and Grievance Redressal Machinery - Purposes and Procedures of Disciplinary
Action - Grievance Redressal Procedures - Conciliation - Arbitration and Adjudication -
Collective Bargaining - The Bargaining Process - Strengths and Skills.
UNIT-V
Labor Administration - ILO, ILC and Indian Constitutional Provisions in Relation to Labor
Administration - Central Machinery of Labor Administration - Labor Administration at the
State, District and Local Levels - Contemporary Trends and Future of Industrial Relations in
India.
REFERENCES
15
MBA(HRM) -III Semester
PAPER - XV
EMPLOYEE LEGISLATION
Course Code: 39 Paper Code: MBHR
3005
Objectives:
➢ To enable the students to familiarise the legal frame work governing the Human
Resources within which the industries function
➢ To make the students understand the importance and ideology of legal structure
prevailing in India
UNIT -I
Introduction to the Historical Dimensions of Labor & Employee Legislation in India - Labor
Protection & Welfare - Social Security & Social Justice - System of Economic Governance -
Principles of Labour Legislation – Labour and the Constitution
UNIT -II
Factories Act 1948 – Maternity Act 1961 - Contract Labour Act 1970 – The Shops and
Establishment Act 1947 – The Trade Union Act 1926 – The Industrial Disputes Act 1947.
UNIT -III
Payment of Wages Act 1936 – Payment of Bonus Act 1965 – Payment of Gratuity Act 1972.
UNIT -IV
The Role of Human Capital – Organised and Unorganised Labour – Unorganised Labour Act
- Workmen’s Compensation Act – The Employees Pension Scheme.
UNIT –V
Quality of Life of Workers - Governance of Enterprises – Views on the Role of Labor
Legislation - Gender Dimensions of Labor Laws – Pros and Cons of Legal System
References
P.L. Malik, INDUSTRIAL LAW, Eastern Book Company, New Delhi, 2011
16
MBA (HRM) - IV Semester
PAPER – XVI
ORGANIZATIONAL DEVELOPMENT AND CHANGE
Course Code: 39 Paper Code: MBHR 4001
Objectives:
➢ To emphasise and understand the necessity for change
➢ To understand the resistance to change and the process of change
➢ To familiarise the concepts and techniques of OD
UNIT-I
Change - Stimulating Forces - Change Agents - Planned Change - Unplanned Change – Models of
Organisational Change - Lewin's Three Step Model.
UNIT-II
Resistance to Change - Individual Factors - Organisational Factors – Techniques to Overcome
Change.
UNIT-III
Change Programs – Effectiveness of Change Programs - Change Process - Job Redesign - Socio-
Technical Systems.
UNIT-IV
OD - Basic Values - Phases of OD - Entry - Contracting - Diagnosis – Feedback - Change Plan -
Intervention - Evaluation - Termination.
UNIT-V
OD Interventions - Human Process Interventions - Structure and Technological Interventions -
Strategy Interventions - Sensitivity Training - Survey Feedback - Process Consultation - Team
Building - Inter-group Development - Innovations - Learning Organisations.
REFERENCES
Kondalkar, ORGANIZATION EFFECTIVENESS AND CHANGE MANAGEMENT, PHI
Learning, New Delhi,2009
17
MBA (HRM) -IV Semester
PAPER - XVII
HUMAN RESOURCE ACCOUNTING
Course Code: 39 Paper Code: MBHR
4002
Objectives:
➢ To understand the values of Human Resources in Organisations
➢ To familiarise the process and approaches of Human Resources Accounting
UNIT -I
Meaning & Definition of HRA – Importance - Development of the Concept – History of
Score Card - HRA for Managers & HR Professionals - Investment in Human Resources –
Quality of Work Force and Organizations’ Performance - Efficient use of Human Resources
– Modern Market Investment Theory - Enumerating the Assets- Calculating the Market
Value of Assets – Illiquid and Non- Marketable Assets – Human Capital.
UNIT -II
Human Resource Planning – Human Capital Investment – Expenditure Vs Productivity –
Training – Human Capital & Productivity - Human Resource Accounting – Measurement of
Human Value addition into Money Value – Objectives of Human Resources Accounting –
Approaches to Human Resource Accounting.
UNIT -III
Investment Approach – Investment in Human Resources - HR Value – Concepts, Methods &
Mechanisms - Recruiting and Training Costs – Depreciation –Rates of Return – Organization
Behavior Vs Turnover – Non Value Adds in the Management of Human Resources,
Measures and Prevention - Organization Climate Approach – Improvement Determination of
Changes in Human Resource Variables – Increased Costs, Cost Reduction and Future
Performance.
UNIT -IV
HR Accounting – Design, Preparation & Implementation - Responsibility Accounting and
Management Control - Management Control Structure and Process - Design of HR
Accounting Process & Procedures for each of the HR Sub-system including Recruitment,
induction, Performance Appraisal and Training - Classification of Costs in HR Accounting –
Behavioral Aspects of Management Control – Social Control.
UNIT -V
HR Auditing and Accounting – HRA Software - HRA Oriented Reporting Processes
Including P & L Accounts & Balance Sheet - Experiences and Extrapolations on HRA.
References
Eric G. Flamholtz ,HUMAN RESOURCE ACCOUNTING, Springer
Jac Fitz-enz, HOW TO MEASURE HUMAN RESOURCE MANAGEMENT, McGraw Hill
Rakesh Chandra Katiyar ,ACCOUNTING FOR HUMAN RESOURCES , UK Publishing
M. Saeed, D.K. Kulsheshtha , HUMAN RESOURCE ACCOUNTING, Anmol Publications.
D. Prabakara Rao, HUMAN RESOURCE ACCOUNTING , Inter India Publications.
18
MBA (HRM) -IV Semester
PAPER – XVIII
COMPENSATION MANAGEMENT
Course Code: 39 Paper Code: MBHR
4003
Objectives:
➢ To understand the various dimensions of Compensation Management.
➢ To familiarise the role of various bodies involved in Compensation Management.
UNIT-I
Compensation - Definition - Compensation Responsibilities – Compensation System Design Issues –
Compensation Philosophies – Compensation Approaches
UNIT-II
Compensation Classification - Types - Incentives - Fringe Benefits - Strategic Compensation Planning
– Determining Compensation – The wage Mix – Development of Base Pay Systems – The Wage
Curve – Pay Grades – Salary Matrix – Compensation as a Retention Strategy.
UNIT-III
Theories of Wages - Wage Structure - Wage Fixation - Wage Payment - Salary Administration -
Executive Compensation – Incentive Plans – Team Compensation – Gain Sharing Incentive Plan –
Enterprise Incentive Plan – Profit Sharing Plan- ESOPs – Compensation Management in Multi-
National organisations.
UNIT-IV
Methods of Rewarding of Sales Personnel - Pay - Commission - Pay and Commission - Performance
Based Pay Systems - Incentives - Executive Compensation Plan and Packages - Perceptions of Pay
Fairness – Legal Constraints on Pay Systems.
UNIT-V
Wage Boards - Pay Commissions - Employee Benefits – Benefits Need Analysis – Funding Benefits
– Benchmarking Benefit Schemes - Employee Benefit Programmes – Security Benefits – Creating a
Work Life Setting – Designing Benefit Packages
REFERENCES
Dewakar Goel, PERFORMANCE APPRAISAL AND COMPENSATION MANAGEMENT, PHI
Learning, New Delhi,2008
Richard.I. Henderson, COMPENSATION MANAGEMENT IN A KNOWLEDGE BASED
WORLD, Prentice Hall India, New Delhi.
Richard Thrope & Gill Homen, STRATEGIC REWARD SYSTEMS, Prentice Hall India, New
Delhi.
Michael Armstrong & Helen Murlis, HAND BOOK OF REWARD MANAGEMENT, Crust
Publishing House.
19
MBA (HRM) -IV Semester
PAPER - XIX
HUMAN RESOURCE INFORMATION SYSTEM
Course Code: 39 Paper Code: MBHR
4004
Objectives:
➢ To understand the concept of Human Resource Information Systems
➢ To familiarise the applications of HRIS in Organisations
UNIT -I
Data & Information needs for HR Manager - Sources of Data - Role of IT in HRM - IT for HR
Managers - Concept, Structure, & Mechanisms of HRIS - Programming Dimensions & HR Manager
- Survey of Software Packages for Human Resource Information System including ERP Software
such as SAP, Oracles Financials and Ramco’s Marshal [only data input, output & screens] - EHRM -
Objectives - Advantages & Disadvantages.
UNIT -II
Data Management for HRIS - Data Formats - Entry Procedure & Process - Data Storage & Retrieval -
Transaction Processing - Office Automation - Information Processing & Control Functions - Design
of HRIS - Relevance of Decision Making Concepts for Information System Design - HRM Needs
Analysis – Concept & Mechanisms - Standard Software and Customized Software - HRIS : An
Investment.
UNIT -III
HR Management Process & HRIS - Modules on HR Planning, Recruitment, Selection, Placement -
Module on Performance Appraisal System - Training & Development Module - Module on Pay &
other Related Dimensions - Information System’s support for Planning & Control.
UNIT -IV
HR Management Process II & HRIS - Organization Structure & Related Management Processes -
Authority & Responsibility Flows - Communication Process - Organization Culture and Power – Data
Capturing for Monitoring & Review - Behavioral Patterns of HR - Other Managers and their Place in
Information Processing for Decision Making.
UNIT -V
Security, Size & Style of Organizations & HRIS - Security of Data and Operations of HRIS Modules
- Common Problems during IT Adoption Efforts and Processes to Overcome - Orientation & Training
Modules for HR & other Functionaries – Detailed Analytical Framework - Opportunities for
combination of HRM & ITES Personnel - HRIS & Employee Legislation - An Integrated View of
HRIS.
References
Michael Armstrong, A Handbook of Human Resource Management Practice, Kogan Page
Gueutal & Stone,The Brave New World of her, Jossey-Bass,2005
Monk & Wagner, CONCEPTS IN ENTERPRISE RESOURCE PLANNING, Thomson. 2006.
20
MBA (HRM) -IV Semester
PAPER - XX
GLOBAL HR PRACTICES
Course Code: 39 Paper Code: MBHR 4005
Objectives:
➢ To understand the concepts of globalization in HR Perspective
➢ To familiarize the key aspects and contemporary issues to the students
➢ To understand the developments in global HR practices and its challenges
UNIT -I
Introduction - Growth of International Business and Globalization - Operational Objectives and
Means of Globalization in HR Perspective - Use of Balanced Score Card - Choosing an International
Competitive Strategy - Forms of Operations.
UNIT -II
HR Challenges & Opportunities - National Differences Facing Operations – Domestic & MNC
Perspectives - Linkages among Countries - Governance of Operations - Individual and Company
Concerns – Multi cultural orientation to employees – Research and documentation Orientation in
Global organizations - Ethical and Socially Responsible Behavior - Careers in International Business
UNIT -III
HR Policies and Operations in a Global Setting - Distinctive Features of HR Functions -Planning,
Organizing, Directing & Control - Operations - Manpower Planning to Separations in a Global Set-up
- Staffing - Skill & Knowledge Development - Incentives & Compensation Package - Motivational
Systems – Reporting Relationships – Performance Appraisal Systems – Employee Empowerment –
Value systems – Shared Corporate Culture and Grievance Handling – Reactive & Proactive
Mechanisms
UNIT -IV
Change Management Model - Appreciating Change - Industry Analysis - Business Models -
Mobilizing Support - Executing Change - Building Change Capability - Leadership and Change –
Diversity as Enhancer of Learning and Effectiveness Within Groups and Organizations – HR to
Develop Global Organisational Learning Systems.
UNIT -V
Quality Performance in Knowledge Based Organizations - Technology – Behavioral & Technical -
Universal Quality Standards & HRM – Eastern Management Thought for Global Management -
Commitment, Quality, and Stress Free Work Life.
REFERENCES
Punnett Betty Jane, INTERNATIONAL PERSPECTIVES ON ORGANIZATIONAL BEHAVIOR
AND HUMAN RESOURCE MANAGEMENT, M.E. Sharpe, 2009
Monir Tayeb, INTERNATIONAL HRM, Oxford University Press,2005
Dowling & Welch, INTERNATIONAL HRM: MANAGING PEOPLE IN MULTINATIONAL
CONTEXT, Cengage Learning, NewDelhi,1999
21