Edtech Mapping
Edtech Mapping
Platforms
Key trends and themes across 184 countries
DOI 10.53832/edtechhub.0109
Acknowledgement
This report was conceived and commissioned by UNICEF's Digital Learning
Team members Frank Van Cappelle, Juan-Pablo Giraldo, and Auken
Tungatarova. They provided the Digital Learning Solutions Rubric that served as
the basis for identifying key dimensions for this mapping exercise. They also
made substantial contributions to the methodology and structure of this report.
The authors are also grateful for UNICEF's socialisation of this mapping's key
findings in UNICEF's Pulse Check on Digital Learning report.
Contents
List of figures and tables 4
Acronyms and abbreviations 5
Executive summary 6
1. Introduction 11
2. Methodology 12
3. Findings 15
3.1. Availability 16
3.2. Usability 19
3.3. Inclusivity 23
4. Case studies 27
5. Ways forward 34
Bibliography 36
Executive summary
At the start of the Covid-19 pandemic, many governments and partners
quickly moved to provide learning continuity during school closures. For many,
2020 catalysed an opportunity for change, prompting governments and their
partners to set up national digital learning platforms. In some countries, these
platforms already existed and were adapted to meet the needs of learners,
teachers, and parents. In other countries, such platforms were created for the
first time, often in partnership with or driven by other stakeholders.
As the world turns to a different moment, when education systems around the
world are facing the compounded effects of the global learning crisis and the
pandemic’s impact on learning, with 70% of children aged 10 in low- and
middle-income countries unable to read and understand a simple text (up
from 57% in 2019 (⇡World Bank et al., 2021), it is vital to reflect on the quality
and reach of national digital learning platforms and their potential
contribution to addressing this crisis.
Indeed, the quality and equity of public digital learning was one of the central
topics of the 2022 Transforming Education Summit (TES). Over 90% of National
Statements of Commitment made by UN Member States during the summit
mentioned digital learning as a strategic area for the effective transformation
of education systems.
1
https://www.un.org/en/transforming-education-summit/gateways-public-digital-learning
Retrieved on 20 July 2023
one of UNICEF and the EdTech Hub’s contributions to one of the key
objectives of the Gateways e Gateways Initiative. Key findings from the
mapping exercise were already socialised in UNICEF’s “Pulse Check on Digital
Learning” (⇡UNICEF, 2022b). In this report, we provide detail about the
methodology, additional findings, and lessons learnt from case studies
selected from countries in different regions.
A first of its kind, the mapping exercise focused on examining three key areas
of availability, usability, and inclusivity in digital learning platforms available
to students and teachers in 184 countries. The mapping exercise covers a wide
variety of regions (East Asia and Pacific, Europe and Central Asia, Latin America
and Caribbean, Middle East and North Africa, North America, South Asia, and
sub-Saharan Africa) and income levels (high, upper middle, lower middle, and
low). The exercise identified 471 digital learning platforms owned, developed
and / or maintained by governments across 184 UNICEF programme countries
(see Annex 1).
Key findings
As summarised in UNICEF’s Pulse Check on Digital Learning report
(⇡UNICEF, 2022b), the key findings of the global mapping exercise are:
2
Basic Android smartphones (screen sizes 360 × 800 or 720 × 1440) were used to test each
platform. The platforms were tested using the smartphones and the Google Mobile-Friendly
Test.
Table 1. Key findings from the mapping of 471 national digital learning platforms.
Findings
Lessons learnt
1. Introduction
The start of the Covid-19 pandemic catalysed an opportunity for change within
many education systems, prompting governments and their partners to set
up digital learning platforms. Similarly, an increase in access to the internet
and mobile devices was observed during the pandemic as a part of efforts to
provide learning continuity during school closures. As education systems
move into a new phase of recovery, strengthening, and resilience, key
questions remain about the status of those digital learning platforms. How
many platforms are still functional? How are they accessed (web-based or
mobile-based)? Are they available offline? Do platforms have working links
and updated content? Are platforms inclusive and accessible to children with
disabilities?
2. Methodology
National digital learning platforms were defined as “digital platforms
developed, owned and / or maintained by national governments that are
designed and used for educational purposes.” The list of mapped countries in
this study consisted of UNICEF programme countries. A total of 184 countries
across all regions of the world (see Annex 1) were included in the mapping.
A total of 471 digital learning platforms were identified through a web and
mobile app search on the Google Play App Store. Annex 2 presents details of
the search process and search terms used. UNESCO’s list of national learning
platforms and tools (⇡UNESCO, 2020) served as a useful starting point for
identifying platforms. National digital learning platforms were included in the
initial mapping if they met the following criteria:
All relevant platforms for a country were identified and mapped. In some
cases, the mapping exercise revealed that a country had more than one
national digital learning platform. Burkina Faso, for example, has two digital
learning platforms, Imaginecole3 and Faso e-education.4 Alternatively, other
countries did not have a national digital learning platform at all; this was also
noted during the mapping.
Data analysis was conducted at both the platform and the country levels.
During this process, the research team used Google Sheets pivot tables to
analyse data for each of the rubric criteria points. When analysing data across
criteria #7–16, we excluded platforms that
1. Were not searchable on the web and no longer had an existing link.
3
https://tactileo.africa/sso/logon/bangre-baore Retrieved on 19 July 2023.
4
https://fasoeducation.bf/ Retrieved on 19 July 2023.
For country-level analysis, we condensed the data for countries with more
than one platform, including data points on the number of national digital
learning platforms available in each country. If a national digital learning
platform was available in both a web-based and mobile-based format, both
instances were counted because the mobile apps' functionality and objectives
differed from the web-based format. Counting websites and mobile apps as
distinct platforms allowed us to unearth new findings regarding the mobile
accessibility of each format (see Section 3.2). We selected ‘yes’ for a criteria
point if at least one platform in the country met the ‘yes’ criteria. For example,
if a country had three platforms, one that could be accessed without an
account and two that could not, we selected ‘yes’ for that criteria point.
Basic Android smartphones (screen sizes 360 × 800 or 720 × 1440) in the USD
30–50 range were used to test mobile accessibility (see details in Annex 3). For
a web page, this required opening the platform link using a web browser and
confirming that the content was viewable and accessible on a mobile screen.
The page also needed to pass the Google Mobile-Friendly Test.5 For a mobile
app, the team checked whether it was available on the Google Play Store
(some are only available on the Apple App Store), downloaded the app, and
navigated its features on a smartphone.
Countries were examined by regions (East Asia and Pacific, Europe and Central
Asia, Latin America and Caribbean, Middle East and North Africa, North
America, South Asia, sub-Saharan Africa) and income levels (high,
upper-middle, lower-middle, and low. This was done to understand trends and
differences across income groups.
While our methodology allowed us to gather valuable data, it also had some
limitations. We recognise that the process of identifying national digital
learning platforms is limited by what is readily available through a general web
search using Google. We did not confirm findings on the number of eligible
platforms and available features with governments; as a result, some
platforms and / or features may have been missed. In some cases, the search
may have been affected by the team’s location (United States, United
Kingdom, Jordan, Madagascar, Bhutan). For example, some websites did not
load, and certain mobile apps could not be found in the Google Play Store
based on a user’s location. Further, other platforms required unique identifiers,
such as National IDs or government-provided accounts, to access platform
content. In these cases, we could not capture all the platforms' features. Basic
5
https://search.google.com/test/mobile-friendly Retrieved on 18 July 2023
smartphones were used to test mobile compatibility since they are the type of
phones most commonly purchased and used at the household level in most
low- and middle-income countries. Whether or not a platform is accessible on
a basic smartphone is a good indicator of its equity and potential to scale.
However, many households still use low-cost, basic mobile phones. Additional
research is needed to investigate how user-friendly (e.g., Can you navigate web
pages on a basic mobile phone? Is the text adapted to mobile screens?) these
platforms are on low-cost mobile phones. This mapping analysis also only
conducted basic mobile compatibility checks of the platforms and content
(see details in Annex 3, point 8). Extensive compatibility checks in the future
may reveal a lower percentage as being mobile-friendly.
The mapping exercise was conducted between June and July 2022. We also
acknowledge that the landscape of digital learning platforms is evolving
non-stop. As such, new platforms may have emerged, or existing platforms
may have been adapted with new features and functionalities after July 2022.
This information would not have been captured in our mapping exercise.
Further, some countries with higher populations (e.g., the United States) have
several digital learning platforms developed across the national, regional,
state, and district levels of government. Given the rapid timeline of this
exercise, we mapped no more than ten platforms from each country,
prioritising national-level platforms and noting countries with over ten
platforms that met the inclusion criteria.
The list of 471 national digital learning platforms can be found in Annex 4,
along with a datasheet that includes the authors’ organisation of the national
platforms under key indicators. Readers can use the datasheet to replicate or
conduct their own analysis.
3. Findings
Overall, 471 eligible platforms, including 24 mobile apps, were identified across
184 countries. Of the countries surveyed, 89% had at least one digital learning
platform, and 65% had more than one platform. On average, each country had
2.6 platforms available, although this number was higher in high-income
countries and dropped in low-income countries (see Figure 1). For countries
with more than one platform, we often observed overlaps in and duplication of
content across platforms; however, the impact of this trend on a student’s or
teacher’s platform experience requires further investigation.
■ Fifty per cent of countries in South Asia and 44% of countries in the
Middle East and North Africa used a YouTube7 channel to support
student learning or embedded YouTube videos into a separate digital
learning platform; by comparison, 27% of all mapped countries globally
used YouTube
6
https://www.whatsapp.com Retrieved on 19 August 2022.
7
https://www.youtube.com Retrieved on 19 August 2022.
Despite the high percentage of countries with at least one digital learning
platform, sustained progress on digital learning following the Covid-19
pandemic has been uneven. In response to pandemic-related school
closures, countries developed new digital platforms for remote learning in
2020. However, since then, numerous national digital platforms have not
been maintained. One out of three of the identified national digital
learning platforms no longer exist, have not been updated since 2020, or
have links that do not work. This is especially true of platforms in
sub-Saharan Africa and South Asia.
Additional findings from the mapping exercise are organised by the following
areas:
3.1. Availability
The mapping exercise revealed two main types of platforms:
1. Resource hubs that collate existing content from other platforms and
sources.
2. LMS with online courses for various grades and subjects (e.g., Moodle or
Learning Passport).
8
https://notesmaster.com/ Retrieved on 19 August 2022.
9
https://www.learningpassport.org/about-learning-passport Retrieved on 19 August 2022.
Eighty per cent of mapped platforms were identified as resource hubs and
13% as LMS.10 For example, Bahrain’s My Digital Library (Maktabati
al-Raqmiyya),11 is a resource hub that organises learning materials, videos, and
PDF assessments for primary and secondary students. Barbados’ Online
Learning Centre12 is a learning management system that offers free courses
from the National Transformation Initiative and Coursera to Barbadian citizens.
The availability of platforms was further examined through four criteria points:
Out of all the eligible platforms, more than half (56%) targeted both students
and teachers. In many cases, the platforms included learning materials that
could be used directly by students or repurposed as a lesson plan or
curriculum guide for teachers. Although the Covid-19 pandemic drew
attention to an increasing need to support teachers and their professional
development, only 11% of the platforms were specifically developed for
teachers. In addition, the mapping exercise assessed whether platforms
offered FLN resources, given the role of FLN as building blocks for children’s
learning and later success in life (⇡World Bank, 2021a). Forty-seven per cent of
low-income countries offered a platform that provided FLN resources
(compared to 65% of the countries globally).
learning content and system languages may have hindered the development
of a platform with multiple languages.
Although almost half of the world’s population is still offline (⇡United Nations,
2021), platforms that provided offline features were a rare find. Among all
the eligible platforms, over 70% did not offer offline functionality. Further, the
gap in access to offline resources persists between low- and high-income
countries (see Figure 2). Forty-nine per cent of high-income countries had
platforms with offline functionality, while only 18% of low-income countries
offered the same.
14
http://www.educatrachos.hn/ Retrieved on 18 August 2022.
15
http://www.educatrachos.hn/ Retrieved on 19 July 2023
16
https://nlp.education.gov.ng/index.html Retrieved on 18 August 2022.
3.2. Usability
While we observed significant variation across platforms, many national digital
platforms were either underdeveloped or lacked a cohesive user experience.
We used three criteria for our analysis to understand the usability of national
digital learning platforms.
3. Does the platform include content that users can interact with (e.g.,
chatbots, forums, games)?
17
https://diksha.gov.in/ Retrieved from DIKSHA Google Play app store on 16 June 2023.
of the countries (52%) did not have platforms with interactive features.
Most platforms offered only static content, such as textbooks in a PDF format
and lecture videos.
For platforms where interactivity was observed, they often contained quizzes
where students could receive feedback on their answers, forums where
students could pose questions to each other or to moderators, and messaging
via WhatsApp and chatbots. For instance, New Zealand’s AnyQuestions18
platform connects students to librarians over live chats. Students can ask
questions about different topics, and in response, the librarian provides links to
books and other resources of interest. Online courses on Rwanda's REB
E-Learning Platform19 offer forums for learners to post questions and discuss
with each other. Saint Vincent and the Grenadines’ Education Alive20 offers
quizzes, games, and options to submit questions or comments (see Figure 5
below).
18
https://anyquestions.govt.nz/ Retrieved on 19 August 2022.
19
https://elearning.reb.rw/ Retrieved on 19 August 2022.
20
https://www.svgcdu.org/home Retrieved on 19 August 2022.
3.3. Inclusivity
Learners with disabilities were among the most vulnerable and excluded
groups in remote learning during the Covid-19 pandemic (⇡World Bank,
2020b). We primarily focused our analysis on inclusivity for students with visual
and hearing impairments, while also acknowledging the range and
intersectionality of marginalisation and variety of special educational needs
and disabilities for students.
Our mapping exercise revealed that most of the existing digital learning
content remains out of reach for students with disabilities. Only 22% of the
21
https://www.perueduca.pe/#/home Retrieved on 19 August 2022.
22
https://educativo.insor.gov.co Retrieved on 19 August 2022.
23
https://www.accessibletextbooksforall.org/ Retrieved on 18 August 2023
Figure 6. Colombia’s INSOR Educational portal (⇡National Institute for the Deaf, no
date)
Created by the National Institute for the Deaf in Columbia, the INSOR
Educational portal provides learning content in Colombian sign language for
deaf students, teachers, and parents. The platform contains educational
resources across science, language, and maths, a dictionary of terms in
Colombian Sign Language and Spanish, and a WhatsApp service to send
short video and audio messages between deaf and hearing people. Each of
the platform’s tabs includes instructions in sign language, making it easier
for deaf learners to navigate.
UNICEF and its partners are driving an innovative solution called Accessible
Digital Textbooks (ADTs) to make textbooks available, affordable, and
accessible for children with and without disabilities. By adding specific
features to digital formats (such as sign language and audio) and following
Universal Design for Learning principles, textbooks can be made accessible
to students who are blind or have low vision, are deaf or hard of hearing, or
have intellectual, developmental, or learning disabilities, among others. ADTs
have been piloted successfully in nine countries in Africa and Latin America
4. Case studies
This section presents three case studies showcasing national digital learning
platforms in different regions of the world, including Plan Ceibal from
Uruguay, E-Learning Portal from Egypt, and Jules from France. These case
studies were selected by the research team among platforms that perform
well in terms of availability, usability, and inclusivity (see criteria points in
Annex 3). With the purpose of showcasing a few examples from different
regions, the three case studies below illustrate different approaches
governments have taken towards developing public digital learning platforms.
24
https://www.ceibal.edu.uy/es/ Retrieved on 22 August 2022.
25
https://estudiantes.ceibal.edu.uy/?_ga=2.241114369.325671212.1659757943-292405364.16597579
43 Retrieved on 22 August 2022.
26
https://ingreso.ceibal.edu.uy/loginunico/username.xhtml?_ga=2.41767456.325671212.16597579
43-292405364.1659757943 Retrieved on 22 August 2022.
learning. Both portals act as a one-stop shop for all of Plan Ceibal’s content
offerings, organised in an interactive and user-friendly manner.
Figure 8. Plan Ceibal login page for teacher and student portals
Lessons learnt
Plan Ceibal’s keen attention to user experience and functionality contributes
to the platform's success. From having targeted user portals to providing
offline application functionality, the platform ensures high levels of
27
http://domo.ceibal.edu.uy Retrieved on 22 August 2022.
interactivity and usability. “ERY”, the platform’s chatbot, can be accessed using
student identification, further enhancing the user experience. This model is
replicable and applicable to other learning environments that aspire to
motivate and retain users. The success of Plan Ceibal was especially evident
during the Covid-19 pandemic, based on high levels of connectivity28 and the
prior development of both the EdTech policy and the platform.
28
In 2020, 86% of the population in Uruguay used the internet (⇡World Bank, 2020a).
29
https://moe.gov.eg/elearningenterypage/ Retrieved on 22 August 2022.
Lessons learnt
The E-Learning Portal places concerted effort on providing learning materials
with interactive elements to accommodate learners across a range of
disabilities. For example, the website includes interactive Adobe Flash-based
games for various subjects and grades to meet learners’ different learning
The platform was piloted in 2020 with content for two subjects: French and
mathematics. As of 2022, it has grown to include content on history,
geography, physics, chemistry, and life and earth sciences. The platform
mainly operates in French, with a few features in English.
30
https://chrome.google.com/webstore/detail/ruffle/donbcfbmhbcapadipfkeojnmajbakjdc
Retrieved on 22 August 2022.
31
https://www.cned.fr/decouvrir-le-cned Retrieved on 22 August 2022.
32
https://jules.cned.fr/ Retrieved on 22 August 2022.
presented at any given time. The chatbot then nudges the user to dive deeper
into any particular topic through prompts. Additional content is provided
upon request by the user.
Lessons learnt
The Jules chatbot provides resources based on questions from users and
sends prompts to nudge users further along their customised learning path.
This design enables students to engage in self-directed learning, going
through the content at their preferred pace and creating their own learning
path. Jules compares well to other digital learning platforms that frequently
present large volumes of resources without organising or associating them
with particular questions or topics. By combining its curation of resources with
AI (Artificial Intelligence) technology, Jules avoids overwhelming users with too
much information at any one time.
5. Ways forward
As education recovery and transformation efforts progress, it is important to
build on existing initiatives and lessons learnt from the Covid-19 pandemic
(⇡UNICEF, 2022d). National digital learning platforms remain critical for
countries to mitigate learning loss and improve the quality of education by
reaching a broader range of students and teachers with timely educational
materials and different modalities. Investment in these platforms also
increases the resources available to countries to respond to school closures
caused by emergencies, strengthening the overall resilience of education
systems. We identified four key recommendations for policymakers to inform
future iterations of these platforms:
3. Make sure that the platform is accessible for students with disabilities.
Provide content that can be readily adapted to the needs of different
marginalised learners, such as girls, minority groups, and refugees. For
countries with multiple spoken languages, ensuring digital learning
platforms are available in all languages is also critical.
Our mapping exercise was conducted between June and July 2022. Moving
forward, future studies and phases of mapping could, for example, expand on
additional factors and research questions in the following areas:
■ Of the platforms identified, which are best suited for which audience
groups (e.g., age, income levels, access to the internet)?
1. Additional countries
33
https://www.un.org/en/transforming-education-summit/gateways-public-digital-learning
Retrieved on 16 June 2023.
Bibliography
⁅bibliography:start⁆
3 Website Open-ended
5 Target audience students The scope of this initial mapping did not
teachers include parents / caregivers or
students and teachers education administrators.
9 Available Open-ended
languages
10 Are all national yes If some, but not all, national languages
languages no are represented within a platform, the
represented? unknown team selected ‘no.’
12 Heravar Armenia
13 Dasaram Armenia
14 E-resurs Azerbaijan
18 EduNET Bahrain
32 INFRE Benin
34 Imaginecole Benin
39 Educa Bolivia
Bosnia and
40 e-Nastava Herzegovina
41 EThuto Botswana
44 AVAMEC Brazil
50 think!think! Cambodia
57 EduChad Chad
58 GoClass Chad
83 Mi clase TV Cuba
96 Educa Ecuador
104 Electronic Vocational Training and Development Platform Egypt, Arab Rep.
401 Education Bureau Online Self-learning Courses Hong Kong SAR, China
The full dataset of digital learning platforms can be found here. The datasheet
includes the authors’ organisation of the dataset under key indicators. Readers can
use the datasheet to replicate or conduct their own analysis.