Proposal Id en
Proposal Id en
Arranged by :
Dita Anisa Putri 211110254
M. Farhan Koerudin 211110034
Faculty of Business
Institut Bisnis dan Informatika Kesatuan
Bogor
2023
INTRODUCTION
A. Background
The most important thing is to dare to try and start. It's better to try
and fail than to fail and not try. Because what often gets worse is the
consideration of the café business because nowadays cafés are very popular
among teenagers. Apart from being used as a place to eat, the cafe can also
be used as a place to hang out. In this era of world development, many types
of businesses are being started by business people to gain attractive profits,
and many companies are successful thanks to being involved in the world of
the food industry.
In this Coffee Shop not only provides coffee but provides other food
and drinks. We chose coffee because coffee has benefits for body health,
namely we need caffeine. On the other hand, coffee and tea are also favorite
types of drinks for many people. Customers can enjoy a variety of flavors at
economical prices and guaranteed quality, the decoration of the place is
aesthetic, cool, neat, clean and good facilities and service make customers feel
comfortable and satisfied.
C. Business Objectives
To seek maximum profits, develop creativity, open employment
opportunities, and to meet people's needs in everyday life.
I. OPERATIONAL PROFILE
A. Business Name
This four leaf clover is a typical Irish symbol called the shamrock and is
believed to bring good luck and happiness. Each leaf of the Four Leaf Clover
represents Faith, Hope, Love, and Luck.
The business that we are developing is "Clover's Coffee" which is a
business in the trading sector that sells various types of coffee, tea, as well as
heavy and light food.
Mission
a. Providing services oriented towards customer satisfaction
b. Provide comfort and trust for customers by maintaining the
cleanliness of the coffee shop and toilets.
c. Prioritizing taste, comfort, customer satisfaction, cleanliness,
hygiene, friendly and responsive service.
d. Serving quality food and drinks at affordable prices
C. Coffee Shop Logo
D. Slogan/Tagline
“MAKE YOUR MOVE WITH US”
E. Operational Time
Clovers Coffee Shop can be visited from 08.00-24.00 WIB. Where everyone
can visit Clovers Coffee Shop for breakfast, rest, lunch time, students coming
home from school, free time, or to do assignment
II. ORGANIZATIONAL STRUCTURE
b. Administrator
Management is a person who works under the owner whose task is to
submit reports on all activities that are ongoing or will be carried out to the
owner. Additionally, administrators supervise all managers to check whether
they are carrying out their duties properly.
c. Manager
Managers dictate and manage all operations that take place in the
store, from resource management, project management, to financial
management. There can be a lot of managers at a coffee shop, especially if the
business circle is quite large. Another job of a manager is to instruct and
supervise his subordinates, whether they are cooks, waiters, or cashiers. All
working staff report to the manager if problems or obstacles occur.
e. Accountant
Accountants monitor and handle monetary affairs, such as sales,
revenue, transactions, profit & loss, and cash management.
f. Cook
The chef's job is to make coffee for customers; he is supervised by the
manager. In some restaurants, the same cook makes coffee as well as other
dishes, such as pastries or biscuits, etc.
g. Assistant Cook
Assistant cooks help the head cook prepare additional dishes, such as
biscuits, cookies, cakes, and cakes.
h. Waiter
His job is to serve coffee or other dishes to customers.
i. Baristas
Baristas are also called “Coffee Artists”, baristas are personnel who
decorate coffee with cream and other delicious ingredients in various ways to
serve it to customers.
A. Types of products
The types of products we sell are various kinds of coffee, including
single origin coffee and blended coffee. The single origins we provide include
Sumatra Arabica Gayo, Muria Coffee, Arumanis Robusta etc. For mixed
coffee, we provide cappuccino, cappuccino latte, etc. Meanwhile, in
presenting the product, we offer many ways of brewing coffee. From serving
Vietnamese drip, V60, espresso, cappuccino etc. Various snacks include fried
potatoes, rissoles, mix plates (fries, sausages, nuggets, otak-otak, meatballs)
etc. Various heavy foods: fried rice, fried indomie, boiled indomie, rice bowls,
etc. There are also desserts: ice cream, pancakes, steamed brownies and dry
brownies, donuts, etc. From the products we have mentioned, there will be
product updates such as new types of coffee and various snacks.
B. Business equipment
To support our production process, of course we need production
equipment or tools that we can use for trading. The types of equipment we
need are;
Espresso machine
Electric coffee grinder machine
Manual coffee grinder machine
V60 brewing equipment
Vietnamese drip brewing equipment
Presso skirt
French press
Aero press
Coffee equipment
Ice flask
Stove
Frying
Wok
Plate
Glass
Spoon and fork
Decorative plants
Chair
Table
Aesthetic glass
Air conditioning
C. Raw material
Various coffees
Milk
Creamer
Mineral water
Sugar
Salt
Chocolate
Fruit
Instant noodles
The
Cooking oil
Rice
Flour
Pepper
Herbs
Vegetables
D. Product advantages
Affordable prices
Hygienic
Taste quality is a priority
The place is comfortable
Free wifi
E. Product Manufacturing
DIn making our products on the coffee drink menu, they are made in
various ways. Some use coffee machines or press machines, some use manual
tools. The manual tool itself will be used if the coffee machine cannot be used
or there is a power failure. Just according to consumer demand. Meanwhile,
for making snacks, we use fryers and frying equipment to cook the products
ordered by visitors.
A. Strategy
The marketing strategies that we will later implement can be seen in
the following list:
Prioritize product quality.
Even though the price of coffee is relatively more expensive
than similar products, the taste and aroma of coffee can satisfy
consumers. This will be an advantage of the coffee shop. On the other
hand, a quality product like this will actually provide a delicious taste
and be easy to like. Conditions like this will make the coffee shop
quickly known and gain its own market share.
Customer satisfaction
Customers who get the best service and quality products will
certainly enjoy every second of their time in the coffee shop.
Innovation
Create creative and innovative ideas in adding product or service
options. They add different flavors to their coffee, add food menus,
and also provide a fresh touch to the appearance of the coffee shop
which can also be done periodically.
Location Selection
When choosing a location, choose certain areas so that it is very
easy to find on city streets. For example, around campuses, offices or
tourist attractions.
Create a website
A brand that has a website will strengthen coffee shop brand
awareness in the community. Create attractive designs and content,
also enliven your website with photos of the food and drink menus
served, as well as price information, as well as include educational
articles about coffee and culinary delights.
B. Sales Plan
The sales factor is an important thing to pay attention to, because this
is how we introduce the products we sell, and determine the development of
our business. So for our own sales, in terms of promotion, we prefer social
media as a means of promotion that we will carry out. As well as to introduce
the business place that we will establish, we will hold an event to enliven our
coffee shop. By providing musical equipment for bands or singers who want
to make their name known. For product marketing, we will also provide
special prices for students. So it will suit students' pockets.
V. FINANCIAL PLAN
TotalRp. 40,000,000
Working capital required for operations for one (1) month with an average of serving
1,050 people (35 people per day) in the first 3 months:
Income target per month (first 3 months) with an average of 35 visitors per
day or 1,050 visitors with an average consumption of IDR 20,000/person with
purchases of coffee and other variants of IDR 21,000,000
a. Strength (Strength)
Affordable product prices
Popular among young people
Available raw materials
Packaging that is easy to carry and practical
Interesting coffee shop concept
Availability of complete facilities (wifi, toilet, prayer room)
Cashless payment tools and lots of promos
b. Weakness
Low brand awareness
Promotional facilities are not optimal, especially for newly opened
coffee shops
Limited social media success (still few followers and no clear reach)
Other, stronger competitors
c. Opportunities
Building new coffee product innovations
Building relationships with customers
Attract new consumers with special offers
Answering delivery service requests (for example in online motorcycle
taxi applications)
Opening an outlet in a new location
d. Threats
Unstable raw material prices
High level of coffee shop competition
Bad rating from consumers
VII. CLOSING
Conclusion
Our coffee shop prioritizes taste and nuance, a relaxed, relaxed, calm
atmosphere, and is pampered by facilities that they don't get anywhere else, such as
free WiFi, Live Music, Stand Up Comedy, watching football together, community
gatherings all they get there. The excitement of the coffee shop visitors is evident
because they sometimes lose track of time. They chat with friends, play online
games, enjoy food and drinks, some even just take advantage of free wifi and unique
place designs to take selfies and don't forget to upload them on social media.
Coffee drinks are in great demand from all walks of life. From teenagers to
adults, men and women, upper middle class to lower middle class. Because drinking
coffee makes our bodies synergize again.
And restore enthusiasm that was previously reduced. Therefore, to reduce the
poverty rate in Indonesia, we intend to create employment opportunities by setting up
a coffee shop business.
The coffee shop that we will establish is not much different from coffee shops
in general. What makes this coffee shop different is that we will provide education
about coffee knowledge and how to brew it. Open seminars about coffee at this
school and other schools that want it. Hopefully with the capital to set up this place of
business we can develop the running of the business