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Lesson 3

1) The developmental model of intercultural sensitivity created by Dr. Milton Bennett describes the process of developing intercultural sensitivity in six stages: denial, defense, minimization, acceptance, adaptation, and integration. 2) As individuals move through the stages, their understanding of cultural differences evolves from denying their existence to fully embracing multiple cultural perspectives. 3) Competent intercultural communicators exhibit traits like flexibility, reflection, adaptability, sensitivity, open-mindedness, politeness, and creative/critical thinking. They avoid biases by not stereotyping others or talking down to people of different backgrounds.

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Jhovie Ann Cabantoc
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10 views

Lesson 3

1) The developmental model of intercultural sensitivity created by Dr. Milton Bennett describes the process of developing intercultural sensitivity in six stages: denial, defense, minimization, acceptance, adaptation, and integration. 2) As individuals move through the stages, their understanding of cultural differences evolves from denying their existence to fully embracing multiple cultural perspectives. 3) Competent intercultural communicators exhibit traits like flexibility, reflection, adaptability, sensitivity, open-mindedness, politeness, and creative/critical thinking. They avoid biases by not stereotyping others or talking down to people of different backgrounds.

Uploaded by

Jhovie Ann Cabantoc
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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1

• Who is the sender? receiver?


• What barriers to communication
did they encounter?
• Is their communication process
successful?
What is
2 intercultural
Communication?
It pertains to communication among
people from different nationalities
(Gudykunst, 2003).
It happens when individuals
interact, negotiate, and create
meanings while bringing in
their varied cultural
backgrounds (Ting-Toomey,
1999).
What do you think is happening in this photo?
• Nodding means “yes”
in most of Europe,
Latin and North
America, and
Philippines
• Nodding indicates
“disagreement” in
Greece, Lebanon, Syria,
Palestine, Turkey and
etc.
The Developmental
Model of
3 Intercultural
Sensitivity
created by Dr. Milton Bennett (1986, 1993, 2004, 2013)
Looking at another culture Looking at a foreign culture
from the perspective of by its own perspective
one’s own culture
The individual does
not recognize cultural
differences.
Ex. (general)
• parochialism
• Asians broad
category
Ex. (specific)
• “Do you have (ice cream,
refrigerators, houses) in your
country?”
• “Do you ride (camels, lions)
to school?”
• The individual starts to
recognize cultural
differences and is
intimidated by them.
• It involves attempts to
counter perceived threat to
the centrality of one’s world
view.
DEFENSE STRATEGY

• Negative Stereotyping
• Culture Superiority
DEFENSE EXAMPLE

• “So what’s wrong with being


an American?”
Although individuals see
cultural differences, they
bank more on the
universality of ideas rather
than on cultural differences.
MINIMIZATION EXAMPLES
• “In other cultures, you just
have to be yourself.
• “You’ll get along all right
with good common sense.”
The individual begins to
appreciate important cultural
differences in behaviors and
eventually in values.
TWO MAJOR LEVELS:
1. Acceptance of behavioral
differences
2. Acceptance of cultural
value difference
• The individual is very open to
world views when accepting new
perspectives.
• It is a temporary alteration of
process that forms the heart of
intercultural communication.
FORMS OF ADAPTATION
• Empathy – the most common
form of adaptation
- putting yourself in the shoes
of other people
FORMS OF ADAPTATION
• Cultural Pluralism – the ability to
shift into two or more rather
complete cultural world views
Individuals start to go beyond
their own cultures and see
themselves and their actions
based on multifarious cultural
viewpoints.
Tips in Avoiding Bias
in Communication
4
1. Avoid stereotypes, i.e.,
generalizations about a
certain group.
2. Challenge gender norms;
avoid using “he” and “man”
to refer to a general group
of people.
3. Do not talk down on
younger people and
the elderly.
4. Be sensitive to the
religious practices of
others.
5. Be polite at all
times; do not belittle
people you perceive to
be on a lower social
class than you.
Characteristics of
Competent
5 Intercultural
Communicators
Flexible Reflective Adaptable Sensitive

Open- Critical & Creative


Polite
mindedness Thinker
REFERENCES
• https://www.idrinstitute.org/wp-
content/uploads/2019/02/DMIS-IJIR.pdf
• https://organizingengagement.org/models/develop
mental-model-of-intercultural-sensitivity/
• DMIS - https://www.idrinstitute.org/wp-
content/uploads/2019/02/DMIS-IJIR.pdf

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