Internship 6
Internship 6
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Factors
Factors influencing influencing
employer branding employer
branding
Investigations of student perceptions
outside metropolitan regions 149
Ines Brusch
Received 26 September 2017
Chair of Marketing and Innovation Management, Revised 26 September 2017
Brandenburg University of Technology Cottbus–Senftenberg, Cottbus, Germany Accepted 6 October 2017
Michael Brusch
Department of Business Administration, Marketing and Corporate Planning,
Anhalt University of Applied Sciences, Köthen, Germany, and
Therese Kozlowski
Chair of Marketing and Innovation Management,
Brandenburg University of Technology Cottbus–Senftenberg, Cottbus, Germany
Abstract
Purpose – Companies have to consider people as one of the most important resources. Especially, the
combination of demanding work and academic workers requires activities with regard to employer branding.
An employer brand is an intangible asset that allows companies to look for motivated and capable employees
(Hillebrandt, 2013). Consequently, the concept of employer branding can be used (Brickson, 2005; Heilmann
et al., 2013). The purpose of this paper is to supplement the first empirical investigations with students as new
employees (e.g. Daniel et al., 2015) by the perceptions of potential employees in less powerful, i.e. more rural,
regions.
Design/methodology/approach – This paper summarizes existing findings and enhances two
empirical investigations of 431 students of a technical university in a medium-sized city and 211 students of a
university of applied sciences in a rural region in Germany. The data collection and analysis will focus on
different methodical alternatives of identifying important drivers and dimensions of employer branding, as
well as identifying different groups of potential employees and gender differences.
Findings – The paper highlights the need of the underrepresented but successful consideration of group
specific analyses and following strategies in case of employer branding. The existing approaches of the
establishment of an employer branding concepts can be improved through more suitable strategy elements
when the addressees are better known.
Originality/value – The findings allow new insights, especially to smaller regions and companies and the
awareness of group-specific analyses in general and in case of the development of an employer branding
concept.
Keywords Employer branding, Companies, Potential employees, Rural regions
Paper type Research paper
1. Introduction
International Journal of Quality
People have to be considered as one of the most important resources for a company and the and Service Sciences
linked employer brand is an intangible asset (Hillebrandt, 2013). For one thing, well-trained Vol. 10 No. 2, 2018
pp. 149-162
graduates are looking for companies that embody certain characteristics and fit their needs © Emerald Publishing Limited
1756-669X
at the best possible rate. Otherwise, companies are looking for motivated and capable DOI 10.1108/IJQSS-09-2017-0085
IJQSS employees, which allow the company to achieve good performances, to generate and
10,2 distribute a positive image of the labor market and to retain more loyal employees to the
company. In this context, companies have the need to differentiate themselves clearly from
other companies and to produce a higher perceived employer attractiveness. Therefore, a
sophisticated and individual employer branding concept can be used. The concept of
employer branding was introduced in the mid-1990s (Ambler and Barrow, 1996). With the
150 start of the twenty-first century and in times of the political, economical and social changes,
the importance of this concept has more and more increased. The development of an
employer brand starts even before the work of the personnel department begins and does
not end at a specific point. All departments of a company have to work together for an
effective employer branding (Heilmann et al., 2013). Employer branding is a possibility to
identify and minimize deficits between the employer’s self-image and the public image. The
biggest challenge is to create a uniform, harmonious employer brand and to communicate
this effectively. This explains that the development of an employer brand is not the task of a
single department, but rather of the entire company. Employers play a central and
significant role in this process (Brickson, 2005).
In this paper, the concept of employer branding is analyzed from a point of view of
students as future employees. In big cities and/or metropolitan regions, many well-trained
professionals are available to the companies. On the other side, a large number of well-
known companies are available to young professionals. But even in smaller or medium-sized
cities in more rural regions, graduates are sought on the labor market. These regions and
especially the present companies also want to be considered as potential employers and
often seek well-trained graduates. However, a strong opponent, in terms of metropolitan
regions and/or big cities, awaits them. This paper identifies and provides clues about the
desires of people who want to work outside metropolitan regions. Especially, two questions
will be analyzed. First, are there different groups of potential employees with different
preferences or is one majority to be considered? Second, what are the perceptions of potential
academic employees outside metropolitan regions, i.e. in more rural regions with one small-
or medium-sized city as regional center and without are large number of alternative
employers and job positions?
In the following, the paper gives an overview of employer branding and employer
attractiveness, including different definitions and an overview of previous studies.
Afterwards, the demographic change and the skill shortages in Germany are shortly
descripted. The two conducted investigations, based on the theoretical findings, analyze the
importance of company characteristics and attractiveness characteristics to students.
Finally, a conclusion is given.
Source Definition
Ambler and Barrow “. . . the package of functional, economic, and psychological benefits provided by
(1996), p. 187 employment, and identified with the employing company”
Ewing et al. (2002), p. 12 “Employment branding is therefore concerned with building an image in the
minds of the potential labor market that the company, above all others, is a ‘great
place to work’”
Backhaus and Tikoo “. . . we define employer branding as the process of building an identifiable and
(2004), p. 502 unique employer identity, and the employer brand as a concept of the firm that
differentiates it from its competitors. We examine employer branding at the
organization-wide level” Table I.
Johnson and Roberts “Attracting and keeping the best is what an employer brand is all about” Definitions of
(2006), p. 38 employer branding
IJQSS describe employer attractiveness as “the envisioned benefits that a potential employee sees
10,2 in working for a specific organisation”. This points out that the employer attractiveness
plays an important role in the decision process of the employer.
Particularly in the early stages of the recruitment process, it is difficult for a student, i.e.
for people with less personal experience, to imagine how to be an employee within the
company. In such cases candidates interpret the activities and instruments of a company, e.g.
152 printed advertising, news and experiences of friends, quite individually (Gatewood et al.,
1993). For example, less interesting prepared advertising material can be seen as a signal that
a company does not invest much in human capital. This can lead to a low level of
attractiveness. Accordingly, companies attempt a variety of ways to send the right and
positive signals to students and represent themselves as an attractive employer. They try to
attract students through recruiting materials, information events, exhibitions, interviews or
participations at university activities. Also, the building of relationships to lecturers and
professors is used to create a better attitude to the company. These impressions will be
perceived from the students (Turban, 2001).
However, it has to be stated that in a few years, the demographic change will increasingly
affect the labor market. Today, 67 per cent of the German population are in their working
age. In 2080, there will be only 57 per cent (Eurostat, 2017d). Particularly in the so-called
MINT professions (mathematics, information technology, natural science and technology),
shortages are still expected. Related companies should develop long-term strategies to
secure the professionals and use a holistic employer branding to present the company in the
best possible way.
The following investigations analyze the importance of company and attractiveness
characteristics of students and differences between students who could imagine to stay in
more rural regions and students who look for an employment in other regions.
4. Empirical investigations
To evaluate the attractiveness of employers in small- and medium-sized cites in more rural
characterized regions, two online surveys were conducted. The questionnaire contains four
parts:
IJQSS (1) general information on housing and job seeking;
10,2 (2) information on important company characteristics and attractiveness;
(3) information on previous jobs; and
(4) general demographics.
The first survey was conducted from December 2014 to January 2015 in Cottbus, Germany,
154 a medium-sized city with approximately 100,000 inhabitants and 9,500 students. The survey
was completed by 431 students. The majority of participants studied at a technical
university.
The second survey was conducted from June to July 2017 in the region Anhalt-Bitterfeld,
a region with approximately 165,000 inhabitants and 8,000 students. This survey was
completed by 211 students. The majority of the participants studied at a university of
applied sciences. The description of both the samples is shown in Table III.
Both the surveys show nearly the same mean age (25.24 years in Survey 1 vs 26.39 years in
Survey 2) and the same distribution w.r.t. gender. The majority of the students are registered in
bachelor’s and master’s programs. The possibility to select diploma as target degree has been
abolished for some time now; consequently, the number of such students is quite low.
Most of the participants of both the surveys inform themselves at least monthly about
the current labor market situation (65.2 per cent in Survey 1 vs 71.6 per cent in Survey 2).
Therefore, they mostly use online job portals and homepages of companies. Also, public
tenders, internships and job fairs are often used as information sources.
For the verification of which company’s characteristics are especially important for students
of a more rural region, they were asked to rate a variety of several characteristics. The
evaluation was made on a five-point Likert scale (with 1 = “unimportant” to 5 = “very
important”). The items were developed on the basis of the works of Stritzke (2010) and Böttger
(2011). For the purpose of reducing the number of items, a factor analysis of the data from
Survey 1 (principal components analysis with varimax rotation) was performed. Using this
multivariate analysis method, four central characteristics, so-called factors, could be identified.
These factors can be entitled as “environmental and social awareness”, “progressiveness”,
“trust” and “tradition”. All these four factors explain in total 61.3 per cent of the variance in the
data. Table IV gives an overview about the structure and the factor loadings of each factor.
Table V shows the mean values from the items of both the surveys. It becomes obvious
that the factor “trust” is most important. Men and women rate this factor as very important.
With regard to the importance, this factor is followed by “environmental and social
awareness” and “progressiveness”. The factor “tradition” is both the times rather
Survey 1 Survey 2
(mean age: 25.24 years) (mean age: 26.39 years)
Characteristic No. Percentage No. Percentage
Gender
Male 237 55.0 119 56.4
Female 194 45.0 92 43.6
Target degree
Table III. Bachelor 217 50.3 135 64.0
Descriptive Master 174 40.4 60 28.4
characteristics of the Diploma 21 4.9 13 6.2
data sample Other 19 4.4 3 1.4
Factor loadings
Factors
Characteristic Factor 1 Factor 2 Factor 3 Factor 4 influencing
employer
Environmental and social awareness
Sustainable 0.853 branding
Environmentally friendly 0.831
Social 0.642
Family friendly 0.636 155
Progressiveness
Dynamic 0.735
Innovative 0.734
International 0.665
Modern 0.631
Trust
Reliable 0.816
Serious 0.718
Honest 0.700 Table IV.
Tradition Explorative factor
Well-known 0.741 analysis of company
Authoritarian 0.712 characteristics of
Established 0.698 survey no. 1
unimportant and plays a minor role in the search for the right company. The gender-specific
values indicate that female students attach more importance to “environmental and social
awareness” than male students. In times of a high relevance of combining both family and
career, this result is not surprising. Generally, female students rate almost all characteristics
as more important than male students.
IJQSS It is interesting to note that both the surveys show nearly the same results. The only
10,2 difference is that participants of Survey 2 evaluate nearly all factors higher (with the
exception of the factor “trust”) than the participants of Survey 1.
For companies located in less populated regions, the question arises which kind of
students could imagine to stay and to look for an employment in this region. It is also
relevant to such companies to know which characteristics and attractiveness attributes are
156 important to these potential employees, i.e. students. If companies would have this
information, they would be able to focus on these characteristics and attributes and recruit
promising young talents.
In the first survey, 58.5 per cent of the respondents mentioned that they could imagine to
look for an employment in the region, 29 per cent could not imagine to look for an employment
in the region and 12.5 per cent are undecided. If people are born in the region, the majority (81.6
per cent) can imagine to look for an employment. However, it is even particularly pleasant that
a noticeable amount of respondents (50.5 per cent) who were not born in the region or the
surrounding area can also imagine to look for an employment in this region.
A similar pattern was observed in the second survey. In total, 55.8 per cent could imagine
to look for an employment in the region and 31.2 per cent could not imagine to look for an
employment in the region. In this questionnaire, over 47.7 per cent of the people who are not
born in the surrounding area can imagine to look for an employment in the region.
The results of Table VI help to answer the questions such as how an employer is able to
enhance its attractiveness to recruit competent, motivated employees and which company
characteristics are important to students who will stay in a more rural region. Therefore, the
table includes an overview about differences between students who could imagine to look
for an employment in the region and students who could not, as well as information about
the statistical significance based on values of the Mann–Whitney Test. When analyzing
Survey 1, the differences can be found at the factors “environmental and social awareness”
and “progressiveness”. Students who could imagine to look for an employment in the region,
rate the factor “environmental and social awareness” significantly higher than those who
could not, and these, in turn, rate the factor “progressiveness” significantly higher.
In Survey 2, only the items “dynamic” and “innovative” of the factor “progressiveness”
show significant differences between students who could and who could not imagine to look
for an employment in the regions. The other factors do not show any significant difference
between the two groups.
Regarding this question in relation to the attractiveness characteristics, the most
important item over all participants and surveys is the item “security of employment”. The
results are shown in Table VII. Significant differences between students who could and who
could not imagine to look for an employment in the region are in Survey 1: “To take on
management duties”, “career opportunities”, “corporate identity” and “action and decision
leeway’s”. Three of these four items are career-orientated items. This confirms the
assumption that student who could not imagine to look for an employment in the region are
more career-orientated. These students seem to be more flexible regarding the location of
their employer. In addition, less large companies are located in the rural region, so it is
possible that students assume that there are fewer career opportunities.
Furthermore, Table VII shows that the participants of Survey 2 rate the attractiveness
characteristics in general higher than the participants of Survey 1. Exceptions are the items
“interesting work content”, “pleasant working environment”, “expertise in all management
levels” and “team spirit”. Significant differences between students who could and who could
not imagine to look for an employment in the region are in Survey 2: “interesting work
content” and “training offerings”.
Survey 1 Survey 2
Could you imagine to look for an employment in Could you imagine to look for an employment
the region? in the region?
Significance of Mean Mean Significance of
Characteristic Mean “Yes” Mean “No” Mann–Whitney test “Yes” “No” Mann–Whitney test
Company Characteristics
Environmental and social awareness
Sustainable 3.89 3.59 0.015 3.84 4.13 0.061
Environmentally friendly 3.56 3.39 0.115 3.66 3.89 0.219
Social 4.04 3.85 0.039 4.09 4.34 0.050
Family friendly 3.79 3.39 0.000 4.14 4.30 0.401
Progressiveness
Dynamic 3.35 3.62 0.005 3.58 3.93 0.016
Innovative 3.50 3.75 0.024 3.89 4.26 0.009
International 2.90 3.38 0.000 3.05 3.33 0.105
Modern 3.44 3.78 0.001 3.77 4.00 0.101
Trust
Reliable 4.42 4.40 0.586 4.35 4.41 0.867
Serious 4.41 4.32 0.159 4.23 4.34 0.523
Honest 4.46 4.41 0.771 4.23 4.15 0.386
Tradition
Well-known 2.56 2.84 0.033 3.28 3.62 0.107
Authoritarian 2.38 2.31 0.548 3.05 3.255 0.319
Established 3.32 3.50 0.109 3.76 4.00 0.075
0
characteristics
Importance of
Table VI.
influencing
company
157
branding
employer
Factors
0
10,2
158
IJQSS
Table VII.
attractiveness
Importance of
characteristics
Survey 1 Survey 2
Could you imagine to look for an Could you imagine to look for an
employment in the region? Significance of employment in the region? Significance of
Characteristic Mean “Yes” Mean “No” Mann–Whitney test Mean “Yes” Mean “No” Mann–Whitney test
Attractiveness Characteristics
Security of employment 4.53 4.50 0.625 4.67 4.56 0.083
Career opportunities 4.13 4.36 0.003 4.30 4.55 0.132
Strong corporate management 3.65 3.85 0.050 3.92 4.11 0.326
Salary 4.16 4.24 0.194 4.43 4.42 0.476
Commitment to the environment and society 3.54 3.40 0.219 3.72 3.97 0.111
Interesting work content 4.39 4.53 0.119 4.10 4.45 0.005
Pleasant working environment 4.48 4.57 0.296 4.32 4.40 0.546
Flexible work content 3.80 3.97 0.109 4.12 4.39 0.067
Training offerings 4.02 4.17 0.071 4.06 4.34 0.034
Product quality/service quality 3.89 3.89 0.866 3.81 4.08 0.082
Easily accessible location 3.83 3.85 0.877 4.09 4.29 0.183
Financial Security of the company 4.02 4.14 0.247 4.29 4.41 0.488
Diversity management 3.14 3.29 0.117 3.47 3.68 0.183
Work-life balance 4.13 4.25 0.140 – – –
Expertise in all management levels 4.14 4.22 0.403 3.86 4.05 0.168
Team spirit 4.28 4.41 0.129 4.23 4.23 0.934
Low competitive pressure 3.20 3.28 0.370 3.82 3.94 0.401
Corporate Identity 3.06 3.31 0.007 3.47 3.69 0.159
Action and decision leeway’s 3.86 4.04 0.034 3.96 4.15 0.246
To take on management duties 3.67 4.01 0.001 3.85 3.79 0.584
Social integration 3.76 3.86 0.339 3.84 4.05 0.291
Survey 1 shows that the differences between students who could imagine to look for an Factors
employment in the region and students who could not are especially at the factors influencing
“environmental and social awareness” and “progressiveness”. To analyze these findings in
more detail, Survey 2 was extended by some questions. Table VIII shows that only the fact
employer
“independency in partnership” in the area “environmental and social awareness” leads to branding
differences. Students who could not imagine to look for an employment in the region put
significantly more emphasis on “independency in partnership”. It seems that these students
are rather freedom-loving and maybe do not live in a permanent relationship. These
159
students can be regarded as more flexible. In the field of “progressiveness”, they attach
significantly more importance to “professional recognition” and “to pursue personal career
goals”. This shows that a professional fulfillment is very important to them.
Furthermore, some questions deal with the topics of family roles and the influence of
children. Table IX gives an overview about the answers in relation to the question “Could
you imagine to look for an employment in the region?”. Traditional gender roles are only
5. Conclusion
This paper analyzes important characteristics of companies regarding gender, the wish to
work in a more rural region and the influence of family background. Therefore, two similar
surveys were conducted in different regions. In general, four factors of company
characteristics could be identified within Survey 1. These factors are “environmental and
social awareness”, “progressiveness”, “trust” and “tradition”. The factor with highest
importance was “trust”. In both the surveys, women and men rate this factor as very
important.
Furthermore, the paper provides an overview about differences between two groups of
students in both the surveys: students who could imagine to look for an employment in a
more rural region and students who could not. In Survey 1, students who want to look for an
employment in the region rate the factor “environmental and social awareness” significantly
higher than the other students and these, in turn, rate the factor “progressiveness”
significantly higher. In terms of attractiveness characteristics, there are significant
differences in the items “career opportunities” and “to take on management duties” in
Survey 1. In Survey 2, significant differences were found in the facts “interesting work
content” and “training offerings”. Students who do not want to look for an employment in
the region are more career-orientated. Students who want to look for an employment in the
region mostly forego to finance and career opportunities if they get children.
Following this, companies in more rural regions should ensure that potential employees
often take value to social components and security of the employment. A company should
focus on these factors to create and to communicate a unique selling point for potential
employees. Also helpful is the offering of internships and of trainings. As a result, young people
would pay more attention to a company and get to know its strengths in a personal way.
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Further reading
Eurostat (2014), “Tertiary students (ISCED 5-6) by field of education and sex”, available at: http://ec.
europa.eu/eurostat/web/products-datasets/-/educ_enrl5 (accessed 19 September 2017).
Corresponding author
Michael Brusch can be contacted at: [email protected]
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