E-Commerce

Master Test Plan

Table of Contents

Introduction
Scope & Deliverables
Testing Methodology & Techniques
Test Environment
Test Case Design, Execution and Scheduling
Resource Allocation
Test Scenarios
I. Shopping Cart Functionality
II. User Sign up and Login
III. Payment Methods

Risk Management & Mitigation Strategies

Reporting & Communication
Additional Testing Considerations
Maintenance & Update Strategy
Success Criteria & Metrics
Automated UI Testing
API Testing
A/B Testing and Optimization
Security & Compliance Audits
User Experience (UX) Research & Testing
Continuous Integration & Continuous Delivery (CI/CD):
Appendices
Approval
 E-Commerce Website Test Plan: In-Depth Functionality and
Performance Evaluation

Introduction
1. Project Overview
This comprehensive test plan outlines a rigorous and detailed testing strategy for the core
functionality modules of an e-commerce website, encompassing Cart, Sign up/ Login, and
Payment Methods. Our primary objective is to ensure these modules operate flawlessly, deliver a
secure and intuitive user experience, and contribute to overall business success through
measurable performance and risk mitigation.

2. Scope & Deliverables

 Targeted modules:
o Cart:
 Manage multiple items and variations with dynamic price updates.
 Apply coupons and promotional codes accurately.
 Display clear product information and availability.
 Ensure that users can add, update, and remove items from the shopping
cart accurately
 Integrate seamlessly with inventory management systems.
o Sign up/Login:
 Secure user registration with robust validation checks.
 Support diverse login methods (email/password, social media, etc.).
 Facilitate password resets and account management features.
 Confirm that users can log in securely and encounter appropriate error
messages for invalid login attempts
 Implement multi-factor authentication options for enhanced security.
 o Payment Methods:
 Integrate and securely process various payment options (credit/debit cards,
online wallets, and cash on delivery) through established gateways.
 Handle errors and declined transactions gracefully with informative
feedback.
 Provide clear transaction confirmations and order tracking functionalities.
 Deliverables:
o Exhaustive test cases covering all functionalities, edge cases, and user roles,
categorized for efficient execution.
o Automated test scripts utilizing industry-standard frameworks (Selenium
WebDriver, etc.) for core functionalities and regression testing.
o Comprehensive reports documenting test results, identified defects with severity
levels and visual aids (screenshots, videos), and recommended resolutions.
o Proactive communication and collaboration with developers and stakeholders
throughout the testing lifecycle.
 Scope In:
 Functionality Modules: Cart, Login, Payment Methods (credit/debit cards, online
wallets, cash on delivery)
 Testing Techniques: Black-box (equivalence partitioning, boundary value
analysis, error guessing), White-box (unit testing, integration testing), Performance
testing (load testing, stress testing), Security testing (penetration testing, security
audits)
 Test Case Coverage: 98% of all functionalities, including edge cases and user roles
(new users, returning users, guest checkout, admin)
 Deliverables: Detailed test cases, automated test scripts, comprehensive reports with
defect identification, severity levels, and recommendations, continuous
communication with stakeholders
 Metrics and Success Criteria: 95% test case execution success, 2% defect leakage
rate post-launch, positive user feedback, improved performance
metrics, accessibility compliance

 Scope Out:
 Other features beyond core modules (e.g., product search, reviews, wish-
lists, content management system)
 Integration testing with external services (e.g., shipping providers, social media
platforms)
 Usability testing with a large number of users
  Mobile app testing (if applicable)
 Long-term performance monitoring and optimization
 Security compliance audits beyond PCI DSS
 Ongoing maintenance and update testing

3. Testing Methodology & Techniques:

The testing approach will involve a combination of manual and automated testing. Manual
testing will focus on critical and high-priority scenarios, while regression testing will be
automated using Selenium. Both positive and negative test scenarios will be considered during
testing.
 Extensive Black-box testing:
o Equivalence partitioning, boundary value analysis, and error guessing for user
input validation across all modules.
o Exploratory testing and user experience (UX) evaluations to uncover usability
issues and optimize user journeys.
 Thorough White-box testing:
o Unit tests for individual components and modules to ensure code coverage and
functionality.
o Integration testing to verify seamless communication and data exchange between
modules.
 Performance testing:
o Load testing to simulate peak traffic and identify potential bottlenecks for
scalability.
o Stress testing to evaluate system stability under heavy load and ensure
responsiveness.
 Security testing:
o Penetration testing to identify and address vulnerabilities in payment processing
and user data handling.
o Regular security audits to maintain compliance with industry standards (PCI DSS)
and best practices.
4. Test Environment
The testing environment includes the following configurations:
- Operating System: Windows 10
- Browsers: Chrome, Firefox, Safari
- Database: MySQL
- Testing Tools: Selenium, JUnit, Test-NG

5. Test Case Design, Execution and Scheduling:

 Detailed test cases will be designed for each module, categorized by:
o Functionality (adding items, applying discounts, login scenarios, various payment
types, etc.)
o User roles and permissions (new users, returning users, guest checkout, admin
functionalities, etc.)
o Data variations (valid/invalid inputs, edge cases, error scenarios, different
payment gateways, etc.)
 Test cases will be executed with a combination of manual and automated approaches,
leveraging appropriate testing tools and frameworks.
 Test execution will be iterative and phased, allowing for continuous improvement and
bug fixing throughout the development process.
 Testing will be conducted over a period of four weeks, starting from December 16, 2023
to January 16, 2024. The schedule includes time for test planning, execution, and
reporting.

6. Resource Allocation
The following resources are allocated for testing activities:

Testers:
- Test Lead: Ayub Ali
- Cart Functionality Tester: Teamru Dereje
- Login Functionality Tester: Oftanious kasa
 - Payment Methods Tester: Nathan Dereje
- Automation Engineers: Merana, Abdi Geremew
- Payment Gateway Integration Expert: Yohanes A.
- Testing Tools: Selenium version 4.15.0, JUnit version 5.10.1, TestNG version 7.8.0.

7. Test Scenarios
7.1 Shopping Cart Functionality
7.1.1 Scenario: Add Item to Cart
1. Navigate to the product page.
2. Select a product and click "Add to Cart."
3. Verify that the item is added to the cart with the correct details.

7.1.2 Scenario: Update Cart Quantity

1. Navigate to the shopping cart page.
2. Change the quantity of an item.
3. Verify that the cart reflects the updated quantity accurately.

7.1.3 Scenario: Remove Item from Cart

1. Navigate to the shopping cart page.
2. Remove an item from the cart.
3. Verify that the item is removed, and the cart is updated accordingly.

7.2 User Login

7.2.1 Scenario: Successful Login

1. Navigate to the login page.
2. Enter valid credentials.
3. Verify that the user is successfully logged in and redirected to the user account page.
7.2.2 Scenario: Invalid Login Attempt
1. Navigate to the login page.
2. Enter invalid credentials.
3. Verify that an appropriate error message is displayed, and the user is not logged in.

7.3 Payment Methods

7.3.1 Scenario: Credit Card Payment
1. Proceed to the checkout page.
2. Select "Credit Card" as the payment method.
3. Enter valid credit card details.
4. Verify that the payment is processed successfully, and the order is confirmed.

7.3.2 Scenario: PayPal Payment

1. Proceed to the checkout page.
2. Select "PayPal" as the payment method.
3. Log in to a valid PayPal account.
4. Verify that the payment is processed successfully, and the order is confirmed.

8. Risk Management & Mitigation Strategies:

 Integration issues with payment gateways:
o Extensive pre-launch integration testing with each gateway, establishing backup
options and failover mechanisms.
o Clear error messages and user guidance for declined transactions or technical
difficulties.
o Proactive communication with payment gateway providers to ensure
compatibility and timely resolution of any issues.
 Performance bottlenecks during peak traffic:
 o Load testing to identify and address potential bottlenecks before launch, including
server scaling strategies and database optimization.
o Implementing caching mechanisms and content delivery networks (CDNs) for
improved performance during high traffic periods.
o Monitoring system resources and performance metrics post-launch to identify and
address any emerging issues.
 Security vulnerabilities in payment processing:
o Regular penetration testing and vulnerability assessments by qualified security
professionals.
o Implementation of secure coding practices, data encryption techniques, and access
control mechanisms.
o Adherence to industry standards and compliance regulations (PCI DSS) for data
security and user privacy.
 Unavailability of the payment gateway for testing
o Utilize a sandbox or test environment provided by the payment gateway for testing
purposes

9. Reporting & Communication:

 Comprehensive test reports will be generated after each testing phase, documenting:
o Test case execution status and results.
o Identified defects with severity levels, screenshots/videos for visual
representation, and recommended fixes.
o Performance metrics and analysis of system behavior under load.
o Security vulnerabilities identified and mitigation strategies implemented.
 Regular communication will be maintained through:
o Daily stand-up meetings with developers and stakeholders.
o Detailed progress reports highlighting key findings and actions taken.
o Open communication channels for reporting issues and concerns throughout the
testing

10. Additional Testing Considerations:

  Accessibility Testing: Ensure the website adheres to WCAG (Web Content Accessibility
Guidelines) to cater to users with disabilities. This includes testing for screen reader
compatibility, keyboard navigation, and color contrast.
 Mobile Responsiveness: Test the website functionality and UI across various mobile
devices and operating systems to guarantee a seamless and optimized user experience.
 Internationalization & Localization: If the website targets a global audience, test for
language localization (translations), currency compatibility, and regional regulations
compliance.
 Cross-browser Testing: Ensure the website functions flawlessly across popular browsers
and their latest versions to avoid compatibility issues.

11. Maintenance & Update Strategy:

 Regression Testing: Implement automated regression testing to ensure core
functionalities remain stable after code changes and updates.
 Performance Monitoring: Continuously monitor system performance and resource
utilization post-launch to identify and address any performance regressions.
 Security Updates: Regularly update security patches and software versions to address
vulnerabilities and maintain compliance.
 Bug Tracking & Resolution: Establish a clear process for bug tracking, prioritization, and
resolution to ensure timely fixes and maintain a stable website.

12. Success Criteria & Metrics:

 Achieve 98% test case coverage for all modules.
 Identify and resolve all critical and high-severity defects before release.
 Maintain a defect leakage rate below 2% after deployment.
 Achieve positive user feedback and minimal post-launch issues related to tested
functionalities.
 Improve website performance metrics (page load times, response times) compared to
baseline benchmarks.
 Maintain website accessibility compliance with WCAG guidelines.
Advanced Testing Techniques and Considerations
13. Automated UI Testing:
 Implement UI test automation frameworks like Cypress or Playwright for efficient and
repeatable testing of user interactions and UI elements across various devices.
 Utilize AI-powered testing tools for exploratory testing and visual regression testing to
identify potential UI inconsistencies and ensure a consistent user experience.

14. API Testing:

 Develop API test cases to validate the functionality, security, and performance of the
backend APIs that power the e-commerce platform.
 Leverage tools like Postman or SoapUI to automate API calls, verify responses, and
ensure data integrity between the front-end and back-end systems.

15. A/B Testing and Optimization:

 Implement A/B testing methodologies to test different website elements (layout, calls to
action, product recommendations) and identify variations that lead to improved user
engagement and conversion rates.
 Utilize analytics tools to track user behavior and gather data to inform ongoing
optimization efforts and improve website performance.

16. Security & Compliance Audits:

 Conduct regular penetration testing and security audits by external security professionals
to identify and address potential vulnerabilities in the website's security posture.
 Ensure compliance with relevant data privacy regulations (GDPR, CCPA) through data
protection measures and user consent mechanisms.

17. User Experience (UX) Research & Testing:

 Conduct user research surveys and usability testing sessions with real users to gather
feedback on the website's navigation, information architecture, and overall user
experience.
 Utilize eye-tracking and heat-map tools to analyze user behavior and identify areas for
improvement in the website's design and layout.

18. Continuous Integration & Continuous Delivery (CI/CD):

 Integrate automated testing within the CI/CD pipeline to ensure consistent quality and
performance checks throughout the development and deployment process.
  This enables quick identification and resolution of bugs before they reach the production
environment, leading to a more stable and reliable website.

19. Appendices:
 Detailed Test Case Matrices: Provide comprehensive tables or spreadsheets listing all test
cases, their descriptions, expected outcomes, and data variations.
 Technical Specifications: Include specifications for testing tools, frameworks, libraries,
and hardware/software environments used.
 User Roles & Permissions Matrix: Define different user roles and their associated
permissions for each module for clear reference.
 Glossary of Terms: Define technical terms and acronyms used throughout the document
for easy comprehension.

Approval
This Test Plan is to be approved by Ayub Ali/ Test Lead, before testing activities commence.