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P350 Customer DRX Revolution Troubleshooting 1

This document provides information about a 3.5 day technical training course for Carestream Health customers, dealers, and service partners on troubleshooting the Carestream DRX-Revolution system. The training will cover system operations, mechanical components, electrical diagrams, and how to analyze and troubleshoot common issues. Participants must have prior experience and bring a laptop meeting minimum requirements. Upon completion, participants will receive a certificate and access to service resources.

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Jorge García
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26 views

P350 Customer DRX Revolution Troubleshooting 1

This document provides information about a 3.5 day technical training course for Carestream Health customers, dealers, and service partners on troubleshooting the Carestream DRX-Revolution system. The training will cover system operations, mechanical components, electrical diagrams, and how to analyze and troubleshoot common issues. Participants must have prior experience and bring a laptop meeting minimum requirements. Upon completion, participants will receive a certificate and access to service resources.

Uploaded by

Jorge García
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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TECHNICAL TRAINING FOR CARESTREAM HEALTH

CUSTOMERS/DEALERS/ SERVICE PARTNERS

Carestream Customer DRX-Revolution Troubleshooting 1


COURSE CODE: P350 CATALOG #: 1746593

Target Group Duration (days) Participant number /session

CSH Customers/ Dealers /


3.5 days Min. 2 – max. 6 persons
Service Partners

Course Location
Carestream Health Technology and Innovation
Center
1049 Ridge Rd West
Rochester, NY 14615
Tel: (+1)800-810 –0327 Option 3
Fax: (+1) 972-805 –1440

Objective & Learning Outcome


Upon successful completion of this course the student will be able to:

 Understand the operation of the DRX-Revolution System


 Understand Tube Head Diagnostic Screens
 Understand mechanical theory, replacements, and adjustments
 Analyze and Troubleshoot Commonly known issues
 Perform basic Wireless Configuration and Troubleshooting
 Understand Preventive Maintenance and Total Service Call

Page 1 of 5 DirectView, DryView and ImageWatch are trademarks of Carestream Health, Inc.
(c) Carestream Health, Inc 2008 The Kodak trademark is used under license from Kodak.
Training program Content
Training is performed by a Carestream Health Technical Trainer or Product Specialists in a designated Carestream
Health training area with equipment supplied by Carestream Health. The course is structured with theoretical
sessions integrated with practical hands on exercises.
Tentative daily schedule:
Day 1
• Introduction
• Class outline
• Εvaluation Test
• Safety review
• DRX-Revolution System Operations & Safety (Lab)
• Diagnostic screens and tools
• Review Troubleshooting Guide on Service Portal
• Electrical. Diagrams
• Lockout/Tagout
• Remove Covers
• Component locate
• Remove Batteries
• Power Management and Electrical Layout (Classroom)
• Mechanical layout
• Equipment “Bugs” and Troubleshooting

Day2
• Trolley vs. inner column movement
• Brake adjustments
• Dock adjustment
• Counter Balance and cable replacement
• Winding the counterbalance
• Remove collimator
• Remove tube head
• Remove Yoke Assembly and Alpha brake”
• Remove Trolley Assembly
• Remove/lift Counter Weight Assembly
• Review/perform Counter Weight roller replacement”
• Equipment “Bugs”
• Cracked Frame repair

Day3
• Ghosting
• Battery Diagnostic software tool
• Generator Overview (classroom)
• Generator lab
Day 4
• Safety Check
• Total Service Call
• Preventative Maintenance
• Other Accessories

Page 2 of 5 DirectView, DryView and ImageWatch are trademarks of Carestream Health, Inc.
(c) Carestream Health, Inc 2008 The Kodak trademark is used under license from Kodak.
• Parts List
• Q & A period,
• Final Exam
• Wrap up. Feedback and time reporting

Prerequisites
Participant should review the following course prerequisites before enrolling:
Must have:

DRX-1 With Mobile System Training (P156)


If the student has not fulfilled all of the above prerequisites, he/she will not be allowed to participate in
the training program.

Highly recommended:
• 12 months Field Experience with the REVOLUTION product
• Basic electronics and mechanical background.
• Basic understanding of the use of Windows and the laptop.
• An understanding of networking concepts and basic network troubleshooting.

Requested student tools


Participants are required to bring a laptop computer. Minimum requirements for the laptop are:

• Pentium II processor (or better)


• 128 MB Memory (or more)
• Microsoft Windows 2000 (or newer)
• At least 20 MB of available hard drive space
• A 10/100 Ethernet NIC with an RJ-45 port
• Windows Explorer Version 5.0 or higher
• A USB Port
• A CD Drive

Deliverables
• Certificate of Attendance
• Course Training Manuals & Documentation CD
• Authorization for the Service portal for:
- Service Bulletins and
- Service Publication revisions

Page 3 of 5 DirectView, DryView and ImageWatch are trademarks of Carestream Health, Inc.
(c) Carestream Health, Inc 2008 The Kodak trademark is used under license from Kodak.
Other information
Training will be performed in English.
Personal transportation is a necessity if visiting from outside the Rochester area.
The training facility is not within walking distance of any dining establishment.
Participants may be required to share equipment during the lab exercises.

Procedure for Students Who Fail To Meet Minimum Course Objectives


A student who fails to meet minimum course objectives such as attendance, lab exercises, classroom participation,
testing, etc. will not receive class credit and/or course certification. This may also include the student not receiving
access to a Secure Link certificate.

The student’s manager will be contacted to determine a suitable course of action for the student.

Note about safety:


Carestream Health will undertake all necessary precautions to ensure compliance with safety standards.
It is the customer’s responsibility to ensure that whilst on their site the student complies with and works within the
expected local Health and Safety requirements and guidelines.

Tuition & Cancellation Policy


Please contact the training coordinator for pricing.

Travel, lodging, meals, and car-rental fees are not included in the tuition.

The cancellation policy is:


90 days before course start date . . . . . . . . . . 100% refund
Between 89 and 60 days . . . . . . . . . . . . . . . . . 75% refund
Between 59 and 30 days . . . . . . . . . . . . . . . . . 50% refund
Between 29 and 15 days . . . . . . . . . . . . . . . . . 25% refund
Less than 15 days . . . . . . . . . . . . . . . . . . . . . . .0% refund
In the event that a course has less than 3 participants, Carestream Health reserves the right to cancel the course.
If a course is cancelled, we will make every effort to enroll you in the next available course.

Page 4 of 5 DirectView, DryView and ImageWatch are trademarks of Carestream Health, Inc.
(c) Carestream Health, Inc 2008 The Kodak trademark is used under license from Kodak.
Schedule
• Classes begin at 08:00 and conclude at 17:00 each day, except for the last day which will end at 12:00.
• Participants must allow at least 2 hours between completion of class and travel departure.
• The program is structured with lectures, discussions, and lab exercises.
For details, please get in touch with:

Carestream Health Technology and Innovation Center


US&C Medical Imaging Training Center
1049 Ridge Road West
Rochester NY, 14615
Tel: (+1) 800-810 –0327 Option 3
Fax: (1+) 800-445-9967
http://www.carestreamhealth.com/training-us.html

For more information, please visit our Health Website: http://www.carestreamhealth.com/training-us.html

Page 5 of 5 DirectView, DryView and ImageWatch are trademarks of Carestream Health, Inc.
(c) Carestream Health, Inc 2008 The Kodak trademark is used under license from Kodak.

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