3.

Fulfill Demand
3.3 Procurement 3.3.2.1 Request Resources
3.1. Provide Service 3.3.1 Sourcing and Supplier Management
3.2. Advanced 3.3. Insurance 3.3.1.1 Supplier Certif ication Create Purchase
Requisitions
Manage
Requisition
Perform
Encumbrance
Approval Process Check
Planning 3.3.1 Sourcing and Supplier Contract Management Create Supplier Conduct Supplier Analyze Supplier
Profile Assessment Performance
3.3.2.2 Acquire/Purchase Resources
3.3.2 Issue Policy Choose or Manage
Consolidate
Request Resources Verify/Negotiate Approved
3.3.1.2 Supplier Selection Default Supplier Purchase Item
Price Requisitions by
It is important to first focus on “doing the right
Manage
Communicat Requisition
Perform
Create for Goods Catalog
e
Status
Approva
Encumbrance
Check Auction Bids Supplier
Processl
Manage
Acquire/Purchase Resources Manage Bid Analyze Supplier

things” and then focus on “doing them right”

Requests for Screen Suppliers
Auctions Bids
Choose or Manage
Verify/
Consolidate
Create Quotations Purchase Direct Purchase
Default Approved
Supplier for
Purchase
Negotiate
Requisitions
Purchase Purchase Indirect Purchase Capital
Item
Price Orders Materials and Outside Vendor
Goods Catalog by Supplier
Materials Goods
Supplies Services
Manage Purchase
Purchase Purchase
RFI/RFQ/ Direct
RFP
process
Indirect
Materials
Capital
Goods
Materials &
Supplies
3.3.1.3 Supplier Contract Management

Identify where in the business to focus effort Manage

Automatic
Replenish-
ment
Purchase
Outside
Vendor
Services
Manage

Request Resources
Open to
Buy/Blanket
POs
Track Open
POs Develop Service
Level
Contract Manage Finalize
Establish
Mechanisms for
Manage
Automatic
Manage
Purchasing
Approve and
Validate Contract
Manage
RFI/RFQ/RFP
Development Negotiations Contracts Replenishment Methods Payments
then what to do to make improvements Manage
Purchasing
Methods
Approve
& Validate
Contract
Payments
Agreements Procurement Process

Manage Suppliers

Manage Manage
3.3.2.3 Manage Suppliers
Supplier
Track
Supplier
Maintain
Supplier Buyer 3.3.1.4 Manage Supplier Relations
Performance

3.3.1.1
Relationships Commitments Catalog

• A schematized way to expose the business architecture. 3.4. Produce Provide Supplier
Self-Help Support a single supplier
master shared by multiple
Support a multi-layered
supplier company parent-
child structure, including
support for supplier
Ability to manage status of
the supplier through the
supplier lifecycle, i.e. from
Support supplier contact
information, including
multiple address types (such
Support supplier addresses
in multiple countries as well
Manage Supplier
Relationships
Track Supplier
Commitments
Maintain Supplier
Catalog
Manage Supplier
Performance

Product Communicate
Corbis companies.
companies with multiple
prospective supplier to
finalized supplier.
as bill to and ship to).
as identify a default address.

•
locations.

Focus resources on what matters the most across technology, 3.3.3 Receiving of Indirect / Capital Goods and Services
3.5. Logistics
process and people.
High level capability map Status Support capture of supplier
type and specialty.
Provide capture taxpayer id
number and country of tax
residence
Ability to assign, manage
and track supplier source
types and acquisition types.
Ability to assign multiple
internal resources to
suppliers, with role
designation (e.g. Editor).
Support multiple bank
details per supplier.
3.3.3 Receiving of Indirect/Capital Goods
3.3.3.1 Receive Product

• Creates a common understanding and alignment between the IT &

Initial heat map Accept/Reject Receive Into
Assign Asset
Number to
Match Against

business stakeholders as well as project teams. Support multiple supplier

contacts (individuals),
including capture of their
role.
enter, manage and track
Supplier incidents and all
contacts made to the
supplier.
Provide templates for
recurring email messages
sent to suppliers.
Support note entry for
suppliers.
Support use of supplier
record information for
royalties information and
processing.
Shipment Supplies
Capital Good
PO

Prioritised MSBA options

• Identify the value of each business capability and metrics that Support supplier submission
of media via a secure
3.3.3.2 Receive Services

Phase 2 plan
Ability to present royalty,

impact the capability.

track a supplier from website, i.e. support media
media, contract and sales Supports localized supplier manage content displayed
prospect through to finalized ingest from the extranet.
information to suppliers in extranet content in multiple to a Supplier and manage
supplier (similar to pipeline
the context of a secure
Must accommodate
languages. Supplier access.
Verify / Reject
reporting in sales) metadata provided by
website.
supplier, including contracts Service
and model releases. Performed

• Structured methodology to analyze governance and compliance. Capability register

• Flexible - to support individual projects, identification of Heat maps
opportunities and the creation of a Service Oriented Architecture.
Phase 4 plan
• Opportunity statement
• Potential initiatives
A. Customers
B. Customer Facing Channel • Costs, benefits, risks, timescales
Partners
• Transition plan
• Skills transfer, mentoring, custodianship
1. Develop Offerings& Services
D. Logistic Providers
5. Collaborate
5. Collaborate
C. Suppliers

As well as identifying where to look for

4. Plan & Manage
The
text
text
Bank opportunities the data captured during MSBA
.
provides a significant contribution to the
Capabilities 2 Generate 3. Deliver
Products Detailed capability map information necessary to create services and
Demand
& Services orchestrations in an SOA.
Capability register
Entity register
E. Financial Providers F. Compliance& Government Volumes Service Message
Phase 3 plan Availability contract content Formal
G. Infrastructure Service consumers needs
Service owner
Business Value Maturity Regulations Insight
Service granularity
Experience
Process Maps Operational Capabilities Mapping Mapping Mapping Tactical vs strategic
Customer
Customer
Value Status Value Status Value Status Core vs non-core Expertise
Quote
QuoteTo
ToOrder
Order Order
Orderto
toCash Reporting Procure
Procureto
toPay
Cash Billing
Billing
Reporting Pay 1.0 Develop Product/Service 3  1  5 
2.0 Generate Demand (CRM) 3  1  5  Operational
efficiency Existing
3.0 Deliver Products and Services (SCM) 5  1  1 
infrastructure
3.1 Provide Service 1  5  5 
Customer
Data
3.1.1 Customer Interaction (Customer Support) 3  5  5 service Reuse
existing schemas
Enterprise Reporting
Accounts
3.1.2 Field Service 3  5  5 
Sales Order Entry
Services
Payable
3.1.2.1 Provide After-Sales Service Security Applications assets
3  1  5 
Application
Architecture Accounts
Purchase
Orders 3.1.3 Provide Service to Specific Customers 3  5  5 
IT ops model & Information architecture
Implementation of Receivable policies Audit architecture
3.1.4 Business Intelligence 4  5  5  Monitoring
people, process & 3.2 Advanced Planning 5  5  5 
technology 3.3 Procurement 3  5  5 
3.4 Produce Product 3  1  1 
Data
3.5 Logistics 3  1  5 
Information
Architecture
Workstation
3.6 Business Intelligence
4.0 Plan and Manage Enterprise (ERP)
3
3


5
1


5
5


Graham Doig Martin Sykes
Servers Service Line Architect Enterprise Strategy Consultant
5.0 Collaboration Management 1  5  5 