FORM 1.1 Self Asessment Checklist
FORM 1.1 Self Asessment Checklist
Yumul
Qualifications: Bread and Pastry Production NC II
Criteria YES NO
Basic Competencies:
1. PARTICIPATE IN WORKPLACE COMMUNICATION
1.1 Obtain and convey workplace information /
1.2 Participate in workplace meetings and discussions /
1.3 Complete relevant work- related documents /
2. WORK IN A TEAM ENVIRONMENT
2.1 Describe team role and scope /
2.2 Identify one’s role and responsibility within a team /
2.3 Work as a team member /
3. PRACTICE CAREER PROFESSIONALISM
3.1 Integrate personal objectives with organizational goals /
3.2 Set and meet work priorities /
3.3 Maintain professional growth and development /
4. PRACTICE OCCUPATIONAL SAFETY AND HEALTH
POLICIES AND PROCEDURES
4.1 . Identify hazards and risks /
4.2 Evaluate hazards and risks /
4.3 Control hazards and risks /
4.4 Maintain OHS awareness /
COMMON COMPETENCIES
1. PERFORM WORKPLACE AND SAFETY PRACTICE
1.1 Follow workplace procedures for health, safety and security /
practice
1.2 Deal with emergency situations /
1.3 Maintain safe personal presentation standards /
2. PROVIDE EFFECTIVE CUSTOMER SERVICE
2.1 Greet customer /
2.2 Identify customer needs /
2.3 Deliver service to customer /
2.4 Handle queries through telephone, fax machine, internet /
and email
2.5 Handle complaints, evaluation and recommendations /