36618G.pg-200 - 300 Case, Accumulator&Power Cylinder
36618G.pg-200 - 300 Case, Accumulator&Power Cylinder
PG-200/PG-300
Case, Accumulator, and Power Cylinder
The engine, turbine, or other type of prime mover should be equipped with an
overspeed shutdown device to protect against runaway or damage to the prime
mover with possible personal injury, loss of life, or property damage.
The overspeed shutdown device must be totally independent of the prime mover
control system. An overtemperature or overpressure shutdown device may also
be needed for safety, as appropriate.
Read this entire manual and all other publications pertaining to the work to be performed before
installing, operating, or servicing this equipment. Practice all plant and safety instructions and
precautions. Failure to follow instructions can cause personal injury and/or property damage.
This publication may have been revised or updated since this copy was produced. To verify that
you have the latest revision, be sure to check the Woodward website:
www.woodward.com/pubs/current.pdf
The revision level is shown at the bottom of the front cover after the publication number. The latest
version of most publications is available at:
www.woodward.com/publications
If your publication is not there, please contact your customer service representative to get the
latest copy.
Any unauthorized modifications to or use of this equipment outside its specified mechanical,
electrical, or other operating limits may cause personal injury and/or property damage, including
damage to the equipment. Any such unauthorized modifications: (i) constitute "misuse" and/or
"negligence" within the meaning of the product warranty thereby excluding warranty coverage
for any resulting damage, and (ii) invalidate product certifications or listings.
Woodward Governor Company reserves the right to update any portion of this publication at any time. Information
provided by Woodward Governor Company is believed to be correct and reliable. However, no responsibility is assumed
by Woodward Governor Company unless otherwise expressly undertaken.
© Woodward 1977
All Rights Reserved
Manual 36618 PG-200/PG-300 Case, Accumulator, and Power Cylinder
Contents
Woodward i
PG-200/PG-300 Case, Accumulator, and Power Cylinder Manual 36618
ii Woodward
Manual 36618 PG-200/PG-300 Case, Accumulator, and Power Cylinder
Chapter 1.
General Information
Introduction
This manual describes the PG-200/PG-300 case, accumulator, and power
cylinder operation. Information is provided on governor installation, adjustments,
and maintenance.
This manual only gives information pertaining to the PGA/PGG-200 and -300, not
to any of the combined PGA-EG/PGG-EG units. Refer to manual 36637 for more
information.
Description
The PG-200/PG-300 assembly is a PG type governor and an integral, hydraulic
amplifier unit. The large accumulator and oil pump supply high pressure oil (1379
or 2482 kPa/200 or 360 psi) to the power servo. The power servo is differential in
operation, needing oil pressure to move it in either the increase-fuel or decrease-
fuel direction. To control the governor output position of the power servo, oil flow
to or from the power servo is controlled by a relay pilot valve. The relay pilot
valve consists of a pilot valve bushing and pilot valve plunger.
A pressure reducing valve reduces the high pressure oil (1379 or 2482 kPa/200
or 360 psi) to a lower pressure (758 or 827 kPa/110 or 120 psi) for operation of
the control section of the PG governor.
In operation, a centrifugal flyweight head and pilot valve assembly senses speed
changes and controls the flow of governor oil to a relay cylinder. The relay
cylinder (a 16.3 J/12 ft-lb single-acting piston) positions the relay pilot valve to
control the power piston output position.
A short description of the setting of governor speed is given in this manual to aid
in the understanding of the basic operation.
PG-200 PG-300
accumulator pressure 1379 kPa/200 psi 2482 kPa/360 psi
output shaft diameter 1.125-48 serrated 1.500-60 serrated
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PG-200/PG-300 Case, Accumulator, and Power Cylinder Manual 36618
Optional Accessories
The PG-200/PG-300 is designed for the PGE, PGA, PGPL, PGG, PGL, and PGD
column assemblies to meet a variety of customer requirements. Different
methods of setting speeds and optional auxiliary equipment are available on the
column assembly for use, by themselves or in combination, with the PG-200/
PG-300. The auxiliary equipment performs a secondary function such as limiting
engine load, controlling engine load to maintain constant power output for each
speed adjustment, starting fuel limiting, permitting temporary overloads, etc.
Booster Servomotor
The booster servomotor is used with the governor to help the prime mover start
quickly by moving the governor output toward the maximum fuel position at
startup. A high output booster having a 1:1 or higher pressure ratio is necessary
when used with the PG-200/PG-300 governor. A fuel limiter, an option on the PG
column assemblies, is sometimes necessary when the booster servomotor is
used.
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Manual 36618 PG-200/PG-300 Case, Accumulator, and Power Cylinder
References
This manual is one of several that must be used to describe a model of the
PG-200/PG-300 governor. For help in selecting optional features of the governor,
or if field conversion is necessary, write or call one of the Woodward offices
shown on the back of this manual.
Manual Title
25071 Oils for Hydraulic Controls
25075 Commercial Preservation Packaging for Storage of Mechanical-
Hydraulic Controls
36036 Starting Fuel Limiter for PG Governors
36052 Magnetic Speed Pickups for PG, UG-8 and UG-40 Governors
36404 Analysis and Correction of PG Governing Troubles
36601 Absolute Manifold Pressure Bias Load Control and Fuel Limiter
36604 PGA Marine Governor
36614 PG Governor Dial Type Speed Setting
36615 PG Governor Lever Type Speed Setting
36621 PG Governor Speed Droop Linkage
36627 PGG Governor
36630 Basic Load Control System for PG Governors
36636 PGA58 and 200/300 Vibration Resistant Governors
36637 Integral EG Actuator for PG Governors
36640 Extensible Tailrod for PG Governors
36641 Governor Oil Heat Exchanger
36650 Solenoid Operated Shutdown Assembly
36651 Pressure Actuated Shutdown Assembly
36652 Automatic Safety Shutdowns and Alarms
36653 Pressure Actuated Shutdown for PGD and PGL Governors
36661 Manifold Gauge Pressure Fuel Limiter
36662 Torque Limit Control with Speed Droop
36684 Booster Servomotor
36685 PG Shutdown Solenoid
36686 Pneumatic Load Balance System for PGA Governors
36691 Electronic Speed Setting for PG Governors (PG-TR)
36694 PG-PL Governors
36695 Manifold Air Pressure Bias Fuel Limiter (Single Barrel Model)
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4 Woodward
Manual 36618 PG-200/PG-300 Case, Accumulator, and Power Cylinder
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6 Woodward
Manual 36618 PG-200/PG-300 Case, Accumulator, and Power Cylinder
Chapter 2.
Installation
Introduction
This chapter covers receiving, storage, and installation requirements for the
PG-200/PG-300 governor (see outline drawing, Figure 1-3).
Be careful when handling and installing the governor. Do not hit the drive shaft or
output shaft. Rough handling can cause damage to seals, parts and adjustments.
Receiving
The PG-200/PG-300 governor is shipped from the factory in a vertical position,
bolted to a wood platform. The governor has been calibrated at the factory to
exact specifications, then drained of oil. A light film of oil covers the internal parts
to help prevent rust. Calibration or internal cleaning is not needed before
installation and operation. The drive shaft and output shafts are covered with a
light film of oil, and a soft seal preservative can be applied at the customer's
request. The seal preservative is removed before installation with a cloth and
mineral spirits.
Storage
If the PG-200/PG-300 governor is to be in storage for a period of time, see the
Woodward specification procedure, 25075, Commercial Preservation Packaging
for Storage of Mechanical-Hydraulic Controls.
Installation Requirements
See Figure 1-3 for overall dimensions, location of installation holes, hydraulic
fitting sizes, output and drive shaft dimensions, and adjustment locations.
Enough clearance must be allowed for installation, removal, and servicing of the
governor. The governor oil drain should be easily accessible.
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PG-200/PG-300 Case, Accumulator, and Power Cylinder Manual 36618
Installation
Install the PG-200/PG-300 governor on the engine accessory drive pad. The
drive shaft must slip into the accessory drive or mating coupling without force. Be
careful not to push the drive shaft into the governor. Improper alignment or too
tight a fit between any of the parts can result in wear or seizure. It can also cause
jiggle in the governor output.
Damage to the drive shaft, drive shaft seal, or other parts of the
governor may occur if the governor is dropped or set on the drive
shaft or drive coupling.
Due to the location of the compensation cutoff port In the relay servo
wall, it is necessary to adjust the governor output linkage to use no
less than 5° travel between shutdown and Idle.
Booster Servomotor
The booster servomotor is remotely located from the governor. Make all hydraulic
connections from the booster to the governor (see Manual 36684, Booster
Servomotor). The booster servomotor is actuated by a starting air pressure of
1034 to 1379 kPa (150 to 200 psi), and pressure oil from the booster moves the
servo piston to the maximum fuel position. Make the starting air connection to the
booster at the optional air supply inlet (the orificed inlet). Plug the other inlet. The
governor fuel position during startup can be controlled by the fuel limiter (if
available). Because of the large volume of oil needed to move the PG-200/
PG-300 servo, the booster limit screw should be adjusted to permit maximum
booster servo output.
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Manual 36618 PG-200/PG-300 Case, Accumulator, and Power Cylinder
Heat Exchanger
The heat exchanger is remotely located from the governor. Make all hydraulic
connections for the heat exchanger to the governor (see manual 36641,
Governor Oil Heat Exchanger). If a heat exchanger is added to a governor
manufactured before 1979, the pressurizing valve (Figure 6-1, #4) should be
removed and checked to be sure that it has not been disabled with a cotter pin. If
a cotter pin is present it must be removed before the valve is replaced in the
governor.
Oil Supply
Until the governor has been run and the accumulator filled, approximately four
liters/quarts of oil will fill the governor. Governor oil capacity is 7.1 liters (7.5
quarts), and it is necessary to add oil after the governor is first started in order to
restore oil to the full level mark on the dipstick. Check the oil level with the
governor running.
Governor oil lubricates and provides hydraulic power. The oil must have a
viscosity index that allows it to perform over the operating temperature range and
it must have the proper blending of additives to cause it to remain stable and
predictable over this range. Governor fluid must be compatible with seal
materials, (i.e., nitrile, polyacrylic and fluorocarbon). Many automotive and gas
engine oils, industrial lubricating oils, and other oils of mineral or synthetic origin
meet these requirements. Woodward governors are designed to give stable
operation with most oils, if the fluid viscosity at the operating temperature span is
within a 50 to 3000 SUS (Saybolt Universal Seconds) range. Ideally, at the
normal operating temperature, viscosity should be between 100 and 300 SUS.
Poor governor response or instability usually is an indication that the oil is too
thick or too thin.
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PG-200/PG-300 Case, Accumulator, and Power Cylinder Manual 36618
Operating a governor continuously beyond the high limit temperature of the oil
will result in oil oxidation, identified by varnish or sludge deposits on the governor
parts. To reduce oil oxidation, lower the governor operating temperature with a
heat exchanger or other means, or change to an oil more oxidation resistant at
the operating temperatures.
Specific oil viscosity recommendations are given in the chart. Select a readily
available good brand of oil, either mineral or synthetic, and continue using it. Do
not mix the different classes of oils. Oil that meets the API (American Petroleum
Institute) engine service classification in either the “S” group or the “C” group,
starting with “SA” and “CA” through “SF” and “CD” is suitable for governor
service. Oils meeting performance requirements of the following specifications
are also suitable: MIL-L-2104A, MILL-2104B, MIL-L-2104C, MIL-L-46152,
MIL-L-46152A, MIL-L-46152B, MIL-L-45199B.
Oil that has been carefully selected to match the operating conditions and is
compatible with governor components should give long service between oil
changes. Under ideal conditions (minimum exposure to dust and water and
within the temperature limits of the oil), changes can be extended. A regularly
scheduled oil analysis is helpful in determining the frequency of oil changes.
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Manual 36618 PG-200/PG-300 Case, Accumulator, and Power Cylinder
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PG-200/PG-300 Case, Accumulator, and Power Cylinder Manual 36618
Chapter 3.
Operation and Adjustment
Introduction
This chapter describes the first startup and the basic adjustments of the
PG-200/PG-300 assembly.
Initial Operation
Before the first startup of the PG-200/PG-300, be sure that all steps in Chapter 2
have been done and are correct.
Adjustments
Normally, the only requirements for putting a new or repaired and calibrated
governor into service are filling the governor with oil and adjusting the
compensation needle valve to get maximum stability. All other operating
adjustments are made during factory calibration to manufacturer's specifications.
Further adjustment should not be needed. Do not make an internal adjustment of
the governor unless completely familiar with the correct procedure.
1 With the prime mover operating at IDLE speed, open the compensation
needle valve until the governor begins to hunt. Let the governor hunt several
minutes to remove trapped air in the hydraulic circuits.
2. Close the compensation needle valve slowly until hunting just stops. Keep
the needle valve open as far as possible to prevent slow governor response.
The needle valve setting can be from 1/16 to 2 turns open. Do not close the
needle valve tight. The governor cannot operate correctly in this condition.
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Manual 36618 PG-200/PG-300 Case, Accumulator, and Power Cylinder
3. Check the governor stability by manually disturbing the governor speed
setting. The compensation adjustment is satisfactory when the governor
returns to speed with only a small overshoot or undershoot. Once the
needle valve adjustment is correct, it is not necessary to change the setting
unless there is a large permanent change in temperature that will change oil
viscosity. Additional adjustment may be necessary if stability problems exist
at full speed/full load conditions.
Pressure
Oil pump pressure in the PG-200 model should exceed 1379 kPa (200 psi) at
operating speed. Pressure in the PG-300 model should exceed 2068 (300 psi) at
operating speed. To check the internal pressure, attach a pressure gauge in the
.562-18 straight-thread port indicated as oil from booster outlet number 1 in
Figure 1-3 of this manual.
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PG-200/PG-300 Case, Accumulator, and Power Cylinder Manual 36618
Chapter 4.
Principles of Operation
Introduction
This chapter describes the operation of the basic elements of the PG-200/PG-
300 case, accumulator, and power cylinder assembly. A schematic drawing
(Figure 4-1) shows the working relationship of the various parts. The speed
setting is in the column assembly of the PG-200/PG-300 governor, and only a
short description is given to aid in understanding the basic operation.
Amplifier Section
Oil Pump and Accumulator
The PG-200/PG-300 has its own oil sump and oil pump. The drive shaft is driven
at a speed proportional to the engine speed by a mechanical connection to the
engine, and rotates the pump drive gear and the rotating bushing. As the inner
pump drive gear turns the outer gear, oil from the sump is drawn by the gear
teeth to the discharge side of the pump. Oil is pushed from the spaces between
the gear teeth as the two gears mesh.
Four check valves, two on the suction and two on the discharge side of the
pump, permit the drive shaft to rotate in either direction without changing the PG-
200/PG-300 operation. If the pump gears were rotated in the opposite direction,
the open check valves would close and the closed check valves would open.
Oil on the discharge side of the pump pushes the accumulator piston against the
accumulator spring. When piston movement uncovers the bypass port, excess
pressure oil from the pump is returned to the sump through the pressurizing
valve or heat exchanger. The accumulator is a reservoir for pressure oil and
operates as a relief valve to limit maximum pressure in this part of the hydraulic
circuit. Pressure is held at a minimum of 1379 kPa (200 psi) in the PG-200, and
2482 kPa (360 psi) in the PG-300.
When the PG-200/PG-300 is used with the optional heat exchanger, oil flows
through the heat exchanger from the accumulator bypass. If the oil flow through
the exchanger becomes restricted, and the pressure reaches 172 kPa (25 psi),
the pressurizing valve opens and directs bypass oil back to sump.
Power Servo
The relay pilot valve controls the flow of 1379 or 2482 kPa (200 or 360 psi) oil to
the power servo assembly. The power piston, working through connecting
linkage, controls the engine or turbine.
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Manual 36618 PG-200/PG-300 Case, Accumulator, and Power Cylinder
The power piston operates as a differential type, requiring pressure oil to move in
either increase fuel or decrease fuel direction. The differential piston has
pressure oil continually directed to the small area side. The constant pressure
tries to move the piston in the decrease fuel direction, but the piston cannot move
to decrease fuel until oil in the passages between the relay piston and the large
area side of the servo piston is released to sump. Oil is connected to the sump
only when the relay pilot valve plunger is below its centered position.
If the relay pilot valve plunger is above the centered position, oil flows to the
control (large area) side of the servo piston. The force that results from oil
pushing on the large surface area which is greater than the constant force on the
loading (small area) side, moves the piston in the increase fuel direction.
The power piston can move only when the relay pilot valve is
uncentered and permits oil to flow.
Governor Section
The governing section of the PG-200/PG-300 has a pressure reducing valve, a
ballhead, pilot valve plunger, rotating bushing, a compensating system, and a
relay servo.
Governing Section
The upper end of the rotating bushing holds the ballhead assembly, giving a
direct drive from the prime mover to the flyweights. The thrust bearing on top of
the flyweight toes permits the pilot valve plunger to remain stationary while the
bushing rotates. This reduces friction between the bushing and plunger.
A spring driven, oil dampened ballhead can be used to filter objectionable input
torsionals which could be transferred to the governor control output. These
ballheads are more completely described in the Woodward Service Bulletin
50001.
As the ballhead rotates, centrifugal force developed by the flyweights tries to lift
the pilot valve plunger and is opposed by the force of the speeder spring pushing
down. The greater of the two forces moves the pilot valve plunger.
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Manual 36618 PG-200/PG-300 Case, Accumulator, and Power Cylinder
When the prime mover is on speed at any speed setting, these forces are equal
and the flyweights are in a vertical position. In this position the control land on the
pilot valve plunger is centered over the control port in the rotating bushing. No oil,
other than normal leakage, flows to or from the buffer compensation system or
the relay servo.
A change in either of these two forces moves the plunger from its centered
position. The plunger is lowered (1) when the governor speed setting is
unchanged but additional load slows the prime mover and governor (decreasing
flyweight centrifugal force), or (2) when prime mover speed is not changed but
speeder spring force is increased to raise the governor speed setting. In a similar
way, the pilot valve plunger is raised (1) when governor speed setting is not
changed but load is removed from the prime mover causing an increase in speed
(hence an increase in flyweight centrifugal force), or (2) where prime mover
speed is not changed but speeder spring force is reduced to lower the governor
speed setting.
When there is an underspeed condition, the plunger is lowered and pressure oil
is directed into the buffer and compensation system and relay servo to raise the
relay pilot valve plunger and cause the power piston to move to increase fuel. In
an overspeed condition, the plunger is lifted permitting oil to drain from these
areas to the sump. A return spring moves the relay piston to decrease and also
lowers the relay pilot valve plunger, releasing oil from the left side of the power
servo, allowing movement toward decrease fuel.
With the governor acting directly on the fuel setting but sensing only actual
engine or turbine speed, extensive overspeed or underspeed would occur at
each speed change were it not for the buffer compensation system. The buffer
piston, springs, and needle valve in the hydraulic circuit between the pilot valve
plunger and the relay servo make up the system.
When the flyweights move the pilot valve off the centered position, oil flow to or
from the small power piston causes a pressure differential across the buffer
piston and needle valve.
The restriction of flow through the needle valve causes oil to flow through the
path that houses the buffer piston and springs and causes the buffer piston to
move against the buffer spring on the low pressure side of the piston. The
amount of pressure differential across this system is controlled by the
combination of needle valve opening and buffer spring scale.
This pressure differential is sensed by the compensation land on the pilot valve,
applying a force tending to oppose the change in force of the flyweights and
move the pilot valve back to the centered position before the set speed is
reached. This negative feedback (droop) reduces overshoot of the set speed and
increases the stability of the control loop. The pressure differential gradually
equalizes through the needle valve and the negative feedback dissipates,
returning speed to the set point.
The rate at which this happens is controlled by the needle valve opening and by
buffer spring scale. Stronger buffer springs increase the effect, or gain, of the
compensation, and the needle valve opening determines the recovery time. The
smaller the opening, the slower the recovery to set speed. The buffer spring scale
is predetermined and specified by the prime mover manufacturer or by Woodward.
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PG-200/PG-300 Case, Accumulator, and Power Cylinder Manual 36618
PG-200/PG-300
The following two examples show the sequence of events during a speed setting
change or load change. The sequence occurs within the governor almost
simultaneously rather than the step-by-step method described.
As the prime mover accelerates to the set speed, the compensation force gradually
reduces to offset the increasing flyweight force. This is done each time by balancing
the pressures on both sides of the compensation land through the needle valve. This
reduces overshoot to quickly establish stable, on-speed operation.
When large changes in speed setting or load are made, the buffer piston moves
far enough to open a bypass port in the buffer cylinder. This permits oil to flow
directly to the relay servo and lets the governor respond quickly to large changes
in speed setting or load.
Compensation Cutoff
With large decreases in speed setting or large load decreases, the small power
piston moves to the minimum fuel position and covers the compensation oil
passage between the small servo and the needle valve to prevent normal
balancing of the compensation pressures. This holds the buffer piston to the left
of center and increases the level of the pressure sent to the upper side of the
compensation land.
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Manual 36618 PG-200/PG-300 Case, Accumulator, and Power Cylinder
Chapter 5.
Maintenance
Governor Oil
Use NEW OIL to fill the governor. Be sure that all containers used for governor
oil storage are clean. Contaminated governor oil will cause early wear of
plungers, bushings, gears, bearings, etc., and can cause rust and corrosion on
springs and other internal parts.
Under normal operating conditions, oil should be changed every 12 months. Oil
must be changed more often if the unit operates under unusual temperature or
dirt conditions.
After the governor is put in service, the oil condition should be carefully
monitored until a length of service can be established. A careful check of oil
condition is suggested at least every three months until length of service is
established. Any time the oil looks dirty or appears to be breaking down from
contamination or high temperature, drain the governor oil while it is hot, flush with
the lightest grade of the same oil, and refill the governor with new oil of the
correct viscosity. (See oil viscosity table, Figure 2-1, or refer to Woodward
manual 25071, Recommended Oils for Governors, Actuators.)
Troubleshooting
While a governor problem can show up as speed variations of the prime mover,
not all speed variations of the prime mover are caused by a malfunction of the
governor. When there is a problem, follow these procedures:
1. Check that the load is not beyond the load limit of the prime mover.
2. Be sure the engine cylinders are firing and the fuel injectors are operating
and correctly calibrated.
3. Check the linkage from the governor output to the fuel control. There must
be no binding and a minimum amount of backlash.
7. Check governor oil pressure at the booster outlet port on the PG-200/
PG-300 case. Pressure in the PG-200 should be 1379 kPa (200 psi).
Pressure in the PG-300 should be 2482 kPa (360 psi). Check at operating
temperature and speed.
8. Check the governor oil and replace it if it is dirty. Sometimes the malfunction
of the governor can be corrected by flushing the governor with fuel oil or
kerosene while the governor is operated through a cycle.
9. Check the drive to the governor for any evidence of the governor not being
aligned correctly on the installation pad, rough gears, or backlash.
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PG-200/PG-300 Case, Accumulator, and Power Cylinder Manual 36618
10. Manual number 36404, Analysis and Correction of PG Governing Troubles,
covers governor malfunctioning and possible causes and corrective actions.
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Manual 36618 PG-200/PG-300 Case, Accumulator, and Power Cylinder
Chapter 6.
Parts Information
3. Part reference number as given in the part list, name of part, or description
of part.
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PG-200/PG-300 Case, Accumulator, and Power Cylinder Manual 36618
Figure 6-1. Parts for PG-200 Case, Accumulator, and Power Cylinder
22 Woodward
Manual 36618 PG-200/PG-300 Case, Accumulator, and Power Cylinder
Figure 6-2. Parts for Power Piston Assembly and Pilot Valve Assembly
Woodward 23
PG-200/PG-300 Case, Accumulator, and Power Cylinder Manual 36618
Figure 6-3. Parts for Output Assembly and Reducing Valve Assembly
24 Woodward
Manual 36618 PG-200/PG-300 Case, Accumulator, and Power Cylinder
Woodward 25
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26 Woodward
Manual 36618 PG-200/PG-300 Case, Accumulator, and Power Cylinder
Figure 6-6. Parts for Vibration Resistant Accumulator Assembly (new style)
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Manual 36618 PG-200/PG-300 Case, Accumulator, and Power Cylinder
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Manual 36618 PG-200/PG-300 Case, Accumulator, and Power Cylinder
Chapter 7.
Service Options
OEM and Packager Support: Many Woodward controls and control devices are
installed into the equipment system and programmed by an Original Equipment
Manufacturer (OEM) or Equipment Packager at their factory. In some cases, the
programming is password-protected by the OEM or packager, and they are the best
source for product service and support. Warranty service for Woodward products
shipped with an equipment system should also be handled through the OEM or
Packager. Please review your equipment system documentation for details.
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PG-200/PG-300 Case, Accumulator, and Power Cylinder Manual 36618
This option allows you to call your Full-Service Distributor in the event of an
unexpected outage, or in advance of a scheduled outage, to request a
replacement control unit. If the unit is available at the time of the call, it can
usually be shipped out within 24 hours. You replace your field control unit with
the like-new replacement and return the field unit to the Full-Service Distributor.
Charges for the Replacement/Exchange service are based on a flat rate plus
shipping expenses. You are invoiced the flat rate replacement/exchange charge
plus a core charge at the time the replacement unit is shipped. If the core (field
unit) is returned within 60 days, a credit for the core charge will be issued.
Flat Rate Repair: Flat Rate Repair is available for the majority of standard
products in the field. This program offers you repair service for your products with
the advantage of knowing in advance what the cost will be. All repair work carries
the standard Woodward service warranty (Woodward Product and Service
Warranty 5-01-1205) on replaced parts and labor.
Flat Rate Remanufacture: Flat Rate Remanufacture is very similar to the Flat
Rate Repair option with the exception that the unit will be returned to you in “like-
new” condition and carry with it the full standard Woodward product warranty
(Woodward Product and Service Warranty 5-01-1205). This option is applicable
to mechanical products only.
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Manual 36618 PG-200/PG-300 Case, Accumulator, and Power Cylinder
When shipping the item(s), attach a tag with the following information:
return number;
name and location where the control is installed;
name and phone number of contact person;
complete Woodward part number(s) and serial number(s);
description of the problem;
instructions describing the desired type of repair.
Packing a Control
Use the following materials when returning a complete control:
protective caps on any connectors;
antistatic protective bags on all electronic modules;
packing materials that will not damage the surface of the unit;
at least 100 mm (4 inches) of tightly packed, industry-approved packing
material;
a packing carton with double walls;
a strong tape around the outside of the carton for increased strength.
Replacement Parts
When ordering replacement parts for controls, include the following information:
the part number(s) (XXXX-XXXX) that is on the enclosure nameplate;
the unit serial number, which is also on the nameplate.
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PG-200/PG-300 Case, Accumulator, and Power Cylinder Manual 36618
Engineering Services
Woodward offers various Engineering Services for our products. For these services,
you can contact us by telephone, by email, or through the Woodward website.
Technical Support
Product Training
Field Service
Technical Support is available from your equipment system supplier, your local Full-
Service Distributor, or from many of Woodward’s worldwide locations, depending
upon the product and application. This service can assist you with technical
questions or problem solving during the normal business hours of the Woodward
location you contact. Emergency assistance is also available during non-business
hours by phoning Woodward and stating the urgency of your problem.
For information on these services, please contact us via telephone, email us, or
use our website: www.woodward.com/support.
You can also contact the Woodward Customer Service Department or consult our
worldwide directory (www.woodward.com/support/directory.cfm) for the name
of your nearest Woodward distributor or service facility.
For the most current product support and contact information, please refer to the
latest version of publication 51337 at www.woodward.com/publications.
34 Woodward
Manual 36618 PG-200/PG-300 Case, Accumulator, and Power Cylinder
Technical Assistance
If you need to telephone for technical assistance, you will need to provide the following information.
Please write it down here before phoning:
General
Your Name
Site Location
Phone Number
Fax Number
Control/Governor Information
Please list all Woodward governors, actuators, and electronic controls in your system:
Serial Number
Serial Number
Serial Number
If you have an electronic or programmable control, please have the adjustment setting positions or
the menu settings written down and with you at the time of the call.
Woodward 35
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2009/9/Fort Collins