BAS C

Building Accessible, Safe & Inclusive Indian Cities

Ministry of Housing and Urban Affairs
Government of India

COMPENDIUM OF
SMART AND
INNOVATIVE
SOLUTIONS
FOR AN INCLUSIVE
& ACCESSIBLE
URBAN FUTURE
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COMPENDIUM OF
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SMART AND
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INNOVATIVE
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SOLUTIONS
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FOR AN INCLUSIVE
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& ACCESSIBLE
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URBAN FUTURE
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CONTENTS
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 01 Foreword / 09

02 Message / 11

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Acknowledgments / 12

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About the Challenge / 14
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Jury / 18
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Methodology / 20
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07 How to Read Me / 24
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Solutions at a Glance / 26

08 Category 1 : Early Stage Innovations

Category 2 : Market - Ready Solutions
Category 3 : Implemented Solutions
 Category 1: Early-Stage Innovation
Winning Solutions
SOLUTIONS
01 Fifth Sense / 28
By Glovatrix Private Limited

02 Digital Mobility Subsidy / 30

By Ola Mobility Institute (OMI)

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03 AxcesAble Places / 32
By AxcesAble® Designs LLP

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04 ZonoCiti / 34
By Prakhoj Pvt Ltd

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05 Shaktipath: Mobility for Women / 36

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By Abhishek Dey

06 My Right to be Seen / 38
By The Association of People with Disability
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07 Kickstart Gati / 40
By Kickstart Services Private Limited

08 Effectual Supportive Path / 42

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By Gajanan Govindrao Ingle

09 Railway Accessibility in Bangalore / 44

By Samarthan Trust for the Disabled
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10 Urban Mobility Solution for Persons with

Disabilities / 46
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By Harsh Raj

11 Accelerating Service Delivery in Post-

Pandemic times / 48
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Dr Praful Gharpure

12 Garima Grih - All-Inclusive Community

Centres / 50
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By PVR Nest

13 A Safe City / 52
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By Vacus Tech Private Limited

14 WoBus / 54
By Krishna Kant Tiwari & Viraj Joshi

15 Mobile Public Toilets / 56

By Odds Studio LLP
Category 2: Market-Ready 04 Nirbhaya App / 84
By Sagar Smart City Limited
Solutions
Winning Solutions
05 NeoFly & NeoBolt / 86
By NeoMotion Assistive Solutions Pvt Ltd.
01 Mouseware / 60
By Dextroware Devices Pvt. Ltd 06 Sarvekshan / 88
By Institution for Disasters Emergency &
02 SIGNER A.I. / 62 Accidents (IDEA)

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By Incluistic Private Limited /Friends for
Inclusion 07 Sahayatha / 90
By Dhanvantri Biomedical Private Limited
03 IncluMaps / 64

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By Vikas Upadhyay, Research Scholar, 08 Wheelchair Accessible Transport / 92
Assistive Technology Lab, School of By Ezy Mov Solutions Private Limited

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Information Technology, IIT Delhi
09 TurnPlus Assistive Technology

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Solution / 94
04 SIGNeY / 66 By Truce Consulting Services Pvt Ltd
By Sonant Technologies Pvt Ltd
10 Kotturpuram Infinity Playspace / 96
05 First Talk / 68
By Ananya Sathyanarayanan
C By Cityworks

11 Handicare / 98
06 UMT Hawk4G - Drone Enforced By Oneceptual Technologies LLP
Surveillance / 70
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UrbanMatrix Technologies 12 Planet Abled / 100

By Planet Abled Private Limited
07 Disabled Friendly Park / 72
By Mindtree Foundation 13 Sensory Park / 102
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By Bhubaneswar Smart City Limited

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08 Neighbourhood / 74
By Indore Smart City Development Limited 14 Pink Centres - Safe Centres / 104
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By PVR NEST
Category 3: Implemented 15 Sarathi / 106
Solutions By Guruprasad Tumkur
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Winning Solutions 16 Independent and Proud Living for

Deaf / 108
01 Multi-Dimensional Inclusiveness: By Dr. Srinivas Puppala
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Using Advanced Technologies for

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17 Real-Time Passenger Information

Education and Literacy / 78 Display System (RPIDS) / 110
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By Belagavi Smart City Limited

By New Town Kolkata Green Smart City
Corporation Limited (NKGSCCL)
02 myUDAAN / 80
By Tekra Solutions Pvt. Ltd.
18 Car Transfer Seat / 112
By Acc-Red
03 ‘Moving with Pride’ - Mo Bus and
Mo E-Ride / 82
By Capital Region Urban Transport (CRUT)
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Foreword
India is celebrating its glorious 75 years of Independence and is progressing towards
the vision @2047 with even more zeal and enthusiasm. As a young nation, we are
developing fast and stepping into the India of the future. Amrit Kaal, as referred to
by our Hon’ble Prime Minister, is a vision for India for the next 25 years. A vision that

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will be powered by the youth of the nation, with their entrepreneurial vigour. In his
address on the 76th Independence day, the Hon’ble Prime Minister emphasized the
importance of digital India and the role of startups and young minds from all corners

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of the country. Urban India is already experiencing this shift, small towns and cities

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are becoming the booming centres of innovation. The resounding call to action for an
“Atma Nirbhar” Bharat promotes and highlights the role of technological advancement

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and home-grown solutions as the defining characteristics of India@2047. Progress is

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important, but progress founded on the principle of Inclusion is truly transformative. We have seen this with
the Smart Cities Mission, which has realized the power of innovation and digital transformation to improve the
quality of life of ALL including the vulnerable demographics of persons with disabilities, elderly, women, and
children, among others.
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The National Institute of Urban Affairs has been working towards mainstreaming disability inclusion into various
facets of the urban development agenda through its Building Accessible, Safe, Inclusive Indian Cities Programme.
Its latest endeavour was venturing into the intersectionality of technology and innovation and leveraging its
power to develop an inclusive urban narrative through the Smart Solutions Challenge and Inclusive Cities Awards
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2022. The journey from its conceptualization to me penning this down has been a truly explorative and extremely
educational experience for all of us. I am delighted to see such a wide array of solutions coming across from the
length and breadth of the country. Solutions that cover key areas such as policy and governance, transportation
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and mobility, health and sanitation, disaster risk reduction, and data collection and management, among others
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to help overcome the social, physical, attitudinal, and informational barriers in urban environments.
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I congratulate all the innovators for developing these solutions and participating in the challenge. Because it
gives us the opportunity to support our 4000+ Urban Local Bodies in addressing several complex accessibility
and inclusion-related challenges. I must also congratulate the BASIIC team and UNRCO office for taking up
this joint endeavour of collating selective scalable and adaptable solutions. I hope these solutions will soon be
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adopted by the Indian cities, urban local bodies and other relevant departments and will contribute to achieving
the vision of an Inclusive India.

In order to make this compendium widely available, we have uploaded the document to NIUA’s website:
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www.niua.in
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Hitesh Vaidya
Director, National Institute of Urban Affairs (NIUA)
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Message
Emerging technologies and innovations are increasingly critical to advancing the
2030 Agenda for Sustainable Development. Nowhere is this more evident than in
India, where world-class digital governance systems, a dynamic tech sector and
accelerating ambition on climate action are converging to deliver inclusive prosperity

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and resilience towards achieving the Sustainable Development Goals (SDGs).

With this repository of 41 smart and innovative solutions collated by the Smart

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Solutions Challenge and Inclusive Cities Awards 2022, India also demonstrates its

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rising position as a global centre for innovation on accessibility and inclusion for
everyone in urban areas, particularly the most vulnerable – persons with disabilities,

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the elderly, and girls and women. These low-cost and home-grown technological

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solutions and innovations provide a blueprint for truly transformational change that can drive equal opportunities
and full participation for everyone in India’s cities.

I would like to thank the National Institute of Urban Affairs for its enduring commitment to disability inclusion in
urban planning and development, and for their collaboration in collating these solutions.
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The vision of inclusive urban development presented in this volume, powered by an innovative, scalable and
people-centric ecosystem, has the potential to accelerate disability, gender, and age inclusion in the Decade
of Action not just for India, but for the whole world. We across the UN System, from the global level to the
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UN Country Team of Agencies in India, are privileged to partner with the Government of India, civil society
organisations, innovators, the private sector and other partners in pursuing this noble vision.
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Shombi Sharp
United Nations Resident Coordinator in India
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Acknowledgements

We are grateful for the collaborative partnership between National Institute of Urban Affairs (NIUA) and United
Nations in India which has led to several initiatives that have contributed immensely to strengthen the commitment
to mainstream gender and disability inclusion in the implementation of the Sustainable Development Goals in

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India, particularly SDG 11.

We are particularly grateful to the United Nations Resident Coordinator, Mr. Shombi Sharp and the Director,

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National Institute of Urban Affairs, Mr. Hitesh Vaidya for their leadership in taking forward the mandate of

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inclusion and accessibility and making it a core agenda for our respective organisations.

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The Smart Solutions Challenge and Inclusive Cities Awards 2022 was designed after several rounds of

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consultations and one-on-one meetings with domain experts, organisations of persons with disabilities and
colleagues from NIUA and UN in India. We would like to express our sincere gratitude to Pulkit Aggarwal and
Ankita Rajesh Shirodariya (Social Alpha), Kavita Vij (Prosus), Mohan Sundaram (Artilabs), Padmaja Kankipati
(WHO-SEARO), Parul Aggarwala, Parul Sharma, and Adishree Panda (UN-Habitat India), Juhi Jain (AIM, NITI
Aayog), and Ajay D Suri (NIUA) for their guidance and support in the design, implementation, and evaluation
process of the Challenge.
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Special mention needs to be made for the support and valuable insights provided by various domain experts
and organisations of persons with disabilities during the on-line Focus Group Discussion (FGD) which was
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organised on Friday, 26th November 2021 to understand the city-level accessibility and inclusion challenges
faced by persons with disabilities and other marginalised and vulnerable communities: Abha Khetarpal, Adishree
Panda, Anuj Jain, Anusha Fatima, Apoorv Kulkarni, Arman Ali, Danesh K Reddy, Dipendra Manocha, Dr. Kavita
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Murugkar, Javed Ahmed Tak, Karthik Chandrasekar, Kimberly Fernandes, Mohammed Asif Iqbal, Nilesh Singit,
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Parul Agarwala, Parul Kumtha, Parul Sharma, Rajiv Alathur, Rama Chari, Shruti Pushkarna, Smitha Sadasivan,
Sruti Mohapatra, Subhash Chandra Vashishth, Suvarna Raj, Vaishnavi Jayakumar, Viakalathur Sunder, Ummul
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Kher, and Ananta Jain and Udya Hasija for providing sign language interpretation.

We are also grateful for the support extended by Atal Innovation Mission for the evaluation process and the post-
award phase, incubation support, for the winning solutions under Category 1: Early-stage Innovations. We are
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also thankful to AssisTech Foundation for providing outreach support for the Challenge and helping us reach out
to the community of innovators and changemakers. We are particularly grateful to the team at UN Office of
Information and Communication Technology (OICT), led by Alka Arya, for developing and hosting the challenge
platform (www.goforchange.org), and for hand holding the team on the on-line application and evaluation
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process.
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We would like to express our gratitude to the pre-screeners and screeners: Utsav Choudhury and Nabamalika
Joardar (NIUA), Parul Sharma and Adishree Panda (UN-Habitat), and Juhi Jain (AIM, NITI Aayog); and our eminent
panel of jury members: Papiya Sarkar (DMRC), Padam Vijay (NIUA), Parul Agarwala (UN-Habitat India), Shivani
Gupta (CBM International), Dilip Ramesh (Thinkerbell Labs), Purushottam Kaushik (World Economic Forum),
and Prof. Gaurav Raheja (IIT Roorkee), for taking out the time from their busy schedules and participating in the
evaluation process.
We would also like to extend our sincere thanks to our colleagues at NIUA who have worked on compiling the
solutions and putting together this Compendium: Monica Thakur, Neha Sharma Sangma, Toreiloi Ronglo and the
Design Team. The compendium would not have been possible without your support and hard work.

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Last but not least, we would like to acknowledge the contribution of the United Nations Partnership on the Rights
of Persons with Disabilities (UNPRPD) in supporting this initiative. We would like to thank all those colleagues

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that contributed to the compendium but whose names may not appear in this short note.

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We hope this compendium will be a useful repository for decision makers and urban practitioners as a ready

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reference for a collection of innovative solutions and practices promoting accessibility and inclusion for all in

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India.

Utsav Choudhury Aarti Thakur

Team Lead, BASIIC Disability Rights Officer, UNRCO
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About the Challenge

The growth of India’s cities is fuelling the world’s largest urban transformation. India’s urban population is
projected to increase from about a third to 40% by 2030 - that would mean 600 million living in India’s urban
centres. Roughly 8 million persons with disabilities or a third of all persons with disabilities in India are estimated

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to be living in cities, a number expected to increase. These facts juxtaposed together mean that persons with
disabilities, women & girls, elderly, and other vulnerable populations are constantly competing for access to
essential resources with the rest of the population. A tall order with increasing odds that eventually increases

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their vulnerabilities and curtails their access to transport services, sanitation, health, education, and other public

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services.

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The pandemic has demonstrated the necessity to reimagine the nature and use of public spaces and infrastructure,

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especially with the accelerating trends. These include digitalization and use of ICT-enabled infrastructure
and services, data-driven decisions and operations for enhanced citizen services, and the quality of life of its
residents. There is an urgent need to raise awareness and foster learning and knowledge sharing among urban
planners, practitioners, and policymakers around universal design and the immediate need for accessible and
inclusive urban development through citizen-centric and participatory approaches.
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The Smart Solutions Challenge and Inclusive Cities Awards is an initiative of the National Institute of Urban
Affairs (NIUA) and the United Nations (UN) in India to address city-level accessibility and inclusion challenges
faced by persons with disabilities, women and girls, and the elderly. The initiative sought to crowd-source
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innovative solutions to align with the New Urban Agenda and promulgate the principle of ‘Leave No One Behind’
(LNOB) to achieve the Sustainable Development Goal 11, particularly Target 11.7 - ‘By 2030, provide universal
access to safe, inclusive, and accessible, green, and public spaces, in particular for women and children, older persons,
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and persons with disabilities’.

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The ‘Smart Solutions Challenge’ was designed to identify smart innovative solutions which can be easily adapted
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or replicated, and potential ideas or prototypes which can be incubated by the cities. The ‘Inclusive Cities Awards’
was designed to identify innovative solutions, initiatives, and programmes already implemented within cities
in India that are addressing the accessibility and inclusion needs of the target population. The Awards sought
to encourage such innovation within Indian cities by acknowledging and recognizing their efforts for creating
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inclusive and accessible urban spaces for all.

Objectives: Through the launch of the Smart Solutions Challenge and Inclusive Cities Awards, NIUA and
UN in India aimed to involve the citizens in the nation-building process by crowd-sourcing innovative ideas,
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technologies, products, and business solutions that can potentially:

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• break down and resolve the complex city-level inclusion and accessibility challenges faced by women and
girls, the elderly, and persons with disabilities; and
• be easily adopted and implemented by cities for mainstreaming gender and disability inclusion into urban
planning for creating inclusive, accessible, safe, and resilient urban spaces.
Key Thematic Areas: The challenge sought solutions in the following five key thematic areas:
1. Policy and Governance
2. Mobility and Transportation

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3. Health & Sanitation
4. Disaster Risk Reduction
5. Disaggregate Data Collection and Management

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Categories: The challenge received entries for technological solutions, for pan-city development, innovative
assistive technologies, and business models for scaling such innovative solutions, in the following three categories:

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• Early-stage Innovations: Solutions under this category are either at the ideation stage or a proof of concept
or a prototype that had the potential to be developed into promising solutions that address the challenges
faced by women and girls, elderly, and persons with disabilities in cities. Gender-sensitive submissions are
particularly welcome.
• Market-ready Solutions: Solutions under this category are either at the pilot stage or tested and market-
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ready or ready for implementation and should address the needs and challenges faced by the diversity of
persons with disabilities in cities in a gender sensitive manner.
• Good Practices: Solutions under this category are already implemented and/or are already considered good
practices for addressing the existing gendered needs and challenges faced by the diversity of persons with
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disabilities and elderly in cities.

Types of Solutions: The solution submitted could be - hardware, or a software programme, or a product or system
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that increases, maintains, or improves the quality of life of the elderly and/or persons with disabilities or makes
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structural changes to the infrastructure and services being provided by the city to help serve the population
better. In addition to this, solutions that do not have a hardware or a software programme but have a business
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model innovation could also be submitted. Therefore, the received solutions were be of the following three types:

• Pan-City Solutions: Solutions that involve the use of technology, information, and data to improve the quality
of infrastructure and services in cities to support decision-making and governance processes and provide
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better access to women and girls, elderly, and persons with disabilities.
• Assistive Technologies: Technological solutions (devices and services) that can be assistive, adaptive, and
rehabilitative to support healthy, productive, independent, and dignified lives for persons with disabilities
or the elderly population, enhancing their ability to participate in education, the labour market, and civic life.
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• Business Model: Solutions that may not have an existing product or technology but addresses the
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sustainability needs by providing a transformative/innovative business model from concept design, detail
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design to implementation and includes value proposition, revenue model to partner networks, among others.
Outcome: The Smart Solutions Challenge and Inclusive Cities Awards sought to crowd-source and provide cities
with technological solutions that would help:

1. Identify and address some of the most-pressing accessibility and inclusion needs within Indian cities;
2. Provide adaptable solutions that can be incubated by or pilot-tested and implemented in Indian cities;
3. Achieve and scale up citizen participation in urban planning and design for inclusive and accessible cities;
4. Promote peer-learning among cities by encouraging and highlighting cities working around accessibility and
inclusion needs of their citizens;

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5. Create a repository of innovative solutions and good practices within India for adapting or replicating between
and within cities and between and within countries.
6. Localise the tenets of LNOB by leveraging technology to achieve the Sustainable Development Goals and

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bridge the digital divide for access to socio-economic opportunities for all.

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Who can Apply? The Challenge was open to all - any individual, student, project team, social impact organization,

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start-up, entrepreneur, private entity or cities with an innovative solution or idea around ICT (Information &

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Communications Technology) and technology that addressed city-level challenges faced by persons with
disabilities, women and children, and the elderly applied to the challenge.

The Challenge was hosted on the https://goforchange.org/ platform.

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Jury

Ms. Sarkar is presently the Chief Architect in Delhi Metro Rail Corporation Ltd(
DMRC). and has worked for creating barrier-free environments for over 30 years.
She was earlier a Senior Architect in CPWD and the Ministry of External Affairs and

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has created barrier-free environments in India as well as in Indian Missions abroad.
She is currently working on Intermodal Urban Transport Systems in India, with the
objective of designing and implementing an integrated barrier-free universally

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accessible urban transport infrastructure in the National Capital Region.

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Ms. Papiya Sarkar

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Mr. Vijayvergiya is a seasoned technocrat with over 25 years of experience in the
area of Smart and Safe cities, Intelligent infrastructure Management, Data centers,
emerging Technology solutions, among others. He is presently associated with
NIUA as Technical Adviser, supporting Digital transformation programs and also
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providing handholding support to 100 Smart Cities thru smart cities mission. A
firm believer of usage of the technology for co-creation and bottom-up innovation,
he brings a distinctive blend of expertise both in the information Technology and
procurement.
Mr. Padam Vijayvergiya
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Ms. Agarwala is the Country Programme Manager of UN-Habitat India. She has
extensive experience in implementing urban initiatives for sustainable spatial
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planning and local economic growth, while applying urban design concepts
for visible urban transformations. Prior to India, she managed the Clean and
Green Cities programme at UN-Habitat in Afghanistan which was developed to
improve lives of the urban poor – with a special focus on women - by providing job
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opportunities and stability through paid work. Ms. Agarwala has a Master’s degree
in Public Administration from Columbia University, in New York, USA, and a Master
Ms. Parul Aggarwala of Planning degree from University of Southern California, Los Angeles, USA.
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Dr. Gupta works as Technical Advisor Inclusion with CBM. She has over 25 years of
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experience working in disability inclusion with a special focus on creating accessible

and inclusive environments and has experience working with diverse stakeholders
including UN agencies, corporate houses, and Organizations of Persons with
Disabilities on accessibility audits, disability-inclusive disaster risk reduction,
creating accessible tourism routes, and addressing policy interventions for
inclusion. Shivani has a Ph.D. from the University of Maastricht, The Netherlands.

Dr. Shivani Gupta

 Mr. Ramesh, an alumnus of BITS Pilani Goa, is the co-founder and CTO of Thinkerbell
Labs working on making education more inclusive. Strongly driven by the motto of
tech for good, he has put his tech skills in use to develop ‘Annie’, the world’s most
comprehensive Braille literacy device. He is also involved in transforming Strategy

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into execution by streamlining internal systems, processes and policies and
handles Product Management, New Product Initiatives and International Business
Development. Prior to this, he was the President of Nirmaan Goa, an NGO with

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100+ student volunteers working in the fields of education, health, livelihood and

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community participation.
Mr. Dilip Ramesh

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Mr. Kaushik has 25 years of experience in Telecom and IT in sales leadership
and management consulting roles. He currently heads the Centre for the Fourth
Industrial Revolution Network (India), World Economic Forum. Prior to this, he
worked in various companies including Alcatel Systems, Lucent Technologies,
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Nortel Network, Cisco India, McKinsey and Larsen and Toubro Ltd. He is also the
Board of Director for Bhopal Smart City and has been on the Board of Governors
for Punjab Engineering College. He has a BE in Production Engineering from Punjab
Engineering College, Chandigarh and an MBA from Faculty of Management Studies,
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Mr. Purushottam Kaushik BHU, Varanasi.

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Dr. Raheja is a Professor of Architecture and Professor Incharge of Inclusion and

Accessibility Services (IAS) at the Indian Institute of Technology (IIT), Roorkee. He
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is the principal consultant and author of the Harmonised Guidelines for Universal
Accessibility 2021. He has been appointed by Govt. of India to conduct accessibility
assessment for the New Parliament Building project under the Central Vista
Redevelopment at New Delhi. He has also been appointed to develop accessibility
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guidelines for the Ministry of Tourism, Ministry of Railways, and the University
Grants Commission (UGC) under the Ministry of Education.

Prof. Gaurav Raheja

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Methodology
The Smart Solutions Challenge and Inclusive Cities Awards 2022 was organised in stages including submission of
solution/innovation to the open call, pre-screening and screening, individual jury assessment and demonstrations,
and final selection and scoring. The overall evaluation and selection process is shown in the following figure.

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3 4

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Final Deadline
Extension
22nd June RC O
Pre-Screening
23rd-24th June
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Individual Award
1st Deadline assessment Ceremony
10th June 1st - 14th June 1st September
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Call for Innovations Announcement

/ Solutions Screening
25th - 30th June 26th July
28 April
th
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Demonstrations Final selection

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22nd July & Soring

23rd - 25th July

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Evaluation Criteria
The evaluation parameters are based on the five Universal Design India Principles. The UDI principles are stand-
alone universal design ideologies that focus on Indianness and inclusivity as they relate to age, gender, disability,
caste, class, religion, poverty, and urban/rural background. UDI principles neither make any connection nor build
on the seven Universal Design Principles. They recognize the overarching importance of seven Principles and
extend it to Five Principles to contextualise their relevance to India. They are:
1. Equitable (Saman): The design is fair and non-discriminating to diverse users in the Indian context.
2. Usable (Sahaj): The design is operable by all users in the Indian context.
3. Cultural (Sanskritik): The design respects the cultural past and the changing present assist all users in the
Indian context.

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4. Economic (Sasta): The design respects affordability and cost considerations for diverse users in the Indian
context. However, it does not imply ‘Sasta’ as a compromise on quality and adequacy. Rather it intends to
promote economic value and reasonable accommodation as a guiding principle.

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5. Aesthetics (Sundar): The design employs aesthetics to promote social integration among users in the Indian

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context.

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Universal Design India Principles paves a context specific direction towards achieving greater accessibility and

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inclusion of diverse population groups in Indian contexts. This may include diverse population contexts, low
resource settings, diverse geographical and regional locations along with new technological paradigms. Further,
based on the evaluation criteria, the following metrics / parameters was used to evaluate the submissions
received under the Smart Solutions Challenge and Inclusive Cities Awards 2022:

S. No. Parameters
C What evaluators should look for?
Category 1
How aptly is the solution solving the identified challenge i.e.,
1 Relevance
Challenge/Problem-Solution Fit?
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2 Usability (ease of use) How user-friendly and accessible is the solution?

How feasible (technically and commercially) is the solution? What
3 Feasibility and Scalability and Replicability is the scope of scale-up strategy - can be scaled to an economically
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sustainable solution and business model?

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Robustness and Impact How impactful, reliable, and responsive is the solution w.r.t. social,
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economic, and sustainable factors?
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How creative / innovative is the solution in addressing accessibility

5 Innovativeness and inclusion challenges for the target population in the respective
context / areas?
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Further, the jury were required to consider the following points while evaluation the submissions.
1. The participation of persons with disabilities in the design, creation, development, or testing of the solution
is highly encouraged.
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2. If the solution is not targeted towards persons with disabilities or elderly persons, the application should
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outline why the solution would be especially beneficial for them.

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3. Innovations already existent in high-income countries being adapted to the Indian specific context will also
fall under innovativeness.
4. All applications should respect the Articles of the UNCRPD and all basic human rights principles and should
not discriminate against any minorities because of their ethnicity, religion, language etc.
Innovation submissions to open call and screening
The Smart Solutions Challenge and Inclusive Cities Awards 2022 was launched on Thursday, 28th April 2022
at the three-day National Conclave on Gender and Disability Inclusion in Indian Cities held in New Delhi, India from
28th to 30th April 2022. Initially, the call for submission was open for a period of 43 days with Friday, 10th June
2022 as the deadline. However, an extension for call of submission was extended till Wednesday, 22nd July 2022
making it a 55-day open challenge.

The format of the application consisted of three sections requesting for, 1) basic information, 3) information about

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the innovation / solutions, and 3) achievements and the submissions were made through an on-line platform
developed and managed by UN-Office of Information and Communication Technology (OICT) to leverage the
global community for collaboration on innovative ideas and technology for sustainable development: www.

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goforchange.org.

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The call for submissions was open to the public and disseminated through social media platforms, websites of

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partner organisations and through e-mailers to various listservs. Further, organisations working with innovators

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and changemakers were also contacted to provide outreach support. A total of 155 applications were received.

First phase of evaluations

The first phase of the evaluation process consisted of a two-step process and was reviewed by an internal core
team of experts and professionals from the partner organisations: NIUA, UN in India and Atal Innovation Mission.
C
• Step1: Pre-screening, where applications were sieved based on whether the application received is complete
and not duplicate. Out of the 155 applications received, 103 complete applications were shortlisted for the
next phase by two pre-screeners from 23rd to 24th July, 2022.
R T

• Step 2: Screening, where the relevancy of the pre-screened applications was checked against ‘valid and invalid’
criteria by a total of five screeners from 25th to 29th June, 2022. Applications screened as ‘Valid’ by all the
FO F

screeners were shortlisted for Round 2 of the evaluation process. Out of the 103 pre-screened applications,
CI

only 41 applications were shortlisted for the next phase.

A

Follow-up with innovators for additional information

The 41 solutions and innovations screened for the second phase of evaluations were given the option to add
more information to their application. The challenge platform was open for the 41 applicants for a short duration
of 2 days only in case they wanted to utilise this opportunity to make their application stronger with more
N R

supporting documents and information. However, it is to be noted that this was not a mandatory step in the
evaluation process.

Second phase of evaluations

D

The second phase of the evaluation was further, adjudicated by an eminent 7-member jury panel with
T

representation from four major sectors within the innovation system: government, UN agencies, civil society
O

organisations, and industry and domain experts. This phase of evaluation consisted of a three-step process:

• Step 1: Individual Assessment, where each member of the Jury was required to individually assess each of the
41 submissions and score them on a scale of 1 to 10. On the completion of the individual assessments, the
average of the scores received from all the 7 jurors for each application was tallied and the final scores were
generated through the system. The top 5 scorers in each category (including solutions that were at a tie), total
17 solutions were then taken forward to the next phase which was the Demonstration / Interview Round.

• Step 2: Demonstrations / Interview, contingent to the request from the Jury, a demonstration / interview was
 set-up with the list of applicants shortlisted for final evaluation process. Innovators were called to present
their solutions. / innovation for a 5-10 minute presentation followed by a 10-15 minute discussion with the
jury members on Thursday, 21st July, 2022. This round in the evaluation process was organized for the jury
to clarify their queries and acquire additional information about the submissions directly from the applicant.
Innovators were given the opportunity to present a detailed description of the solution / innovation including
a demonstration of the working prototype (if available) while broadly covering the following areas:
» Understanding of the Problem Statement - WHAT are you trying to solve? Describes the existing
environment where the problem occurs, what are its impacts and propose what the expected environment

AT Y
looks like (Relevance)
» Solution / Innovation - HOW are you trying to solve? Innovativeness of the solution that must potentially
give a competitive edge (Innovativeness)

N
» Target Market / Segment - for WHOM are you trying to solve? - Identifying potential customer segments

UL P
and early adopters for the proposed innovative solutions & participatory approach used for user group
satisfaction surveys, perception surveys or pilot run (if any). (Usability)

IO
» Impact - economic / environmental / social - Analyse the economic, environmental and social impact of the

RC O
proposed innovative solution (Robustness and impact)
» Budget / Commercials - WHAT would it take to solve? Looking at the feasibility of the . (Feasibility)
» Plans and Projections - 3-year / 5-year plan to scale up & how it can be integrated within the city (Scalability
and Replicability)
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• Step 3: Jury Deliberations, where post the demonstration / interviews, the Jury members deliberated on all
the submissions in the final round and finalized the top winners in each category.
Further, based on the demonstration / interview and the jury deliberations, the expert panel finalized their
score for each of the submissions in the final round of the evaluation process. The scores of the 7-member
R T

panel were averaged and tallied by the system for the final selection of winners. The jury decided on the ten
best technology-based solutions submitted under the challenge which our country has to offer in making our
cities inclusive and accessible for persons with disabilities, women and girls, and the elderly. Three winning
FO F

solutions were finalized under Category 1 (Early-stage Innovations) and Category 2 (Market-ready Solutions),
CI

and four winning solutions were finalized under Category 3 (Implemented Solutions).
A

Jury Meeting
During the evaluation process, two meetings of the 7-member jury panel were convened in the month of July
2022. The first meeting was organized on Friday, 8th July 2022 as an introductory meeting for the jury members
and for them to exercise their judgement and give an opinion on the evaluation process while finalising a common
N R

approach based on the evaluation parameters for the evaluation process. The second meeting of the jury panel
was organized on 21st July, 2022 right after the demonstrations / interview to give their final opinion on the final
submissions and to deliberate on any other matter of concern regarding these submissions based on which the
scores were finalized and the top ten applications finalized.
D
T

Disclaimers
O

The eligibility of the solutions and innovation included in the Compendium is solely based on the applications
that were screened and shortlisted for Phase 2 of the evaluation process by the pre-screeners and screeners
listed in the Acknowledgements. Further, the evaluation of the submissions has been based solely on the limited
assessment of the material and evidence provided by the applicant. There has been no physical testing or review
of the solutions and innovations submitted under the challenge and neither does the Organization endorse or
recommend any solution listed. Further, the Compendium does not constitute a warranty for any of the solutions
or innovation for a particular purpose. It is the responsibility of the applicant to ensure the quality, validity, safety,
and efficacy of the solution / innovation that has been submitted under the Challenge.
How to Read Me
The compendium lists information about the 41 solutions that were shortlisted for screening of the challenge. Out
of these, 10 solutions were identified as the winners across the three categories. The solutions were categorised
as per the three categories based on their development stage which are;

AT Y
Category 1 - Early-Stage Innovations
Category 2 - Market-Ready Solutions
Category 3 - Implemented Solutions

N
UL P
The compendium collates information about these solutions categorically, with the winning solutions listed on
the top followed by the others.

IO
Category 1:
Early Stage
Innovation RC O
C 3 Winning
Solutions
Shortlisted
13 Solutions
R T

Category 2:
Market-Ready 3 Winning Shortlisted
Solutions Solutions 6 Solutions
FO F
CI
A

Category 3:
Implemented 4 Winning Shortlisted
N R

Solutions Solutions 12 Solutions

D
T
O

The compendium describes the problem statements and their solutions in a succinct manner. For a better
understanding, the solution presents use cases where these solutions can be adopted and the benefits of adopting
these solutions.
ICONS
For an easy understanding and a panoramic view of the solutions, various icons are used throughout the
compendium to convey information about the Target Groups, Applicable Sectors and Type of Solution.

Target Groups
The icons on the left margin of the page provide information about the target groups with the applicable

AT Y
categories highlighted.

N
UL P
IO
For all Persons with Physical Persons with Hearing Speech Mobility I

RC O
Diversities and Intellectual Temporary Conditions Impaired Impaired mpaired
Disabilities

C
Visually Women Transpersons Children Elderly Caregivers
Impaired
R T

Applicable Sectors
The list of sectors placed at the bottom of the highlight the applicable domains for the solution.
FO F
CI
A

WASH Healthcare Information and Education and Physical Safety and Transportation
Communications Development Security and Mobility
N R

Technology
D
T
O

Housing Recreation and Livelihood Data Management Disaster Risk Built Environments
Tourism and Analytics Reduction

Type of Solution
The list on the right side of the right page lists the category the solution belongs to and the nature of the solution.

Policies/Schemes/ Training and Capacity Assistive Design

Services Development Technology Solution
 D
N R
O A
T
FO F
R T
CI C
RC O
UL P
AT Y
IO
N
 AT Y
N
UL P
IO
RC O
C
Category 1
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FO F

Early-Stage Innovations
CI
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A
D
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O
28

WINNING SOLUTION

Fifth Sense
By Glovatrix Private Limited

Problem Addressed
Problem 1: Fifth sense eliminates the communication barrier around people with hearing

AT Y
impairment by making sign language comprehensible to all. It is a wearable technology-based
product that translates sign language gestures to speech and text using sensors and AI algorithms
so that hearing impaired people can communicate effectively without being dependent on a sign

N
language interpreter.

UL P
Problem 2: Teaching ISL at scale; Fifth Sense can also be used as an educational platform to learn

IO
Indian Sign Language in an easy, innovative, and interactive manner from any remote location and

RC O
at an affordable cost.

Product Description
The product resembles a smartwatch with detachable finger rings. It also has an inbuilt
microphone, speaker, and haptic motor to enable two-way communication for the user. The
C
system converts background sounds to images and gestures so that hearing impaired people
people can understand what is happening in their immediate surroundings.

Benefits and Use case

R T

For example, when the doorbell rings, the device will vibrate and display a notification of the
doorbell ringing on the screen. Similarly, fire alarm, car horn, cooker whistle, baby crying, and
other such sounds can be converted and received as notifications. Apart from the ambient sounds,
FO F

Fifth Sense can also convert conversations to text and images to enable two-way communication.
CI

The Device along with the Glovatrix Private Limited’s

A

educational app can also indicate whether the sign Place of origin:
language gestures are performed correctly or not using Pune, Maharashtra, India
a real-time feedback mechanism for learners. It also Category:
allows the user to practise sign language using modern Assistive Tech/Wearable
N R

visual techniques for memory retention. Thus, Glovatrix

Private Limited aims to make learning and practising sign Product Development Stage:
language affordable and accessible for every hearing Prototype
impaired person through a self-paced programme.
D

Commercial information:
T

NA
Target Setting
O

Fifth Sense can be used in government offices, hospitals, Year of innovation:

banks, and other public buildings to allow sign language 2020
users to access information and services easily. For Pricing:
example, a man with speech impairment will be able to NA
communicate timely and effectively with the doctors
about his wife’s prior medical history, especially in case Revenue model:
of an emergency, and an old hearing impaired woman NA
 29

EARLY STAGE INNOVATIONS

would be able to avail of services such as pension/Aadhar card by communicating her needs directly with the

AT Y
concerned authorities. Fifth Sense can also support the translation of all important announcements to sign
language by incorporating large screens at railway stations, airports, or bus stations to integrate the hearing
impaired community within mainstream society.

N
UL P
IO
RC O
C
R T
FO F
CI
N R
A
D
T
O

For more information contact: [email protected]

30

WINNING SOLUTION

Digital Mobility Subsidy

By Ola Mobility Institute (OMI)

Problem Addressed
The current transportation system is not affordable for more than 23 crore urban citizens including

AT Y
persons with disabilities, women, and senior citizens. This inaccessibility to transport has kept the
population at bay from unlocking socio-economic opportunities and leading an independent life.

Product Description

N
UL P
Digital Mobility Subsidy is a tech-solution conceptualised by OMI to make transportation more
affordable for Persons with Disabilities, Women and Senior Citizens. It proposes leveraging the

IO
existing digital infrastructure of the National Common Mobility Card (NCMC), Aadhar, Direct

RC O
Benefits Transfer (DBT), and Unique Disability Identity (UDID), to transfer travel subsidies
directly to the bank accounts of the beneficiaries.

The idea suggests a four-step implementation plan:

Step1: Setting up backend where NCMC, UDID and DBT are enabled to interface with each other
C
using Aadhaar as a common field where the beneficiary pays a full fare using NCMC.

Step 2: The user links their Aadhar with NCMC, UDID and
DBT systems and gives permissions for three systems
Place of origin:
R T

to interface with each other for sharing information

India
about trips and their respective fares, compute travel
subsidies based on predetermined logic and credit DBT- Category:
FO F

linked bank account. Subsidy Delivery Technology

CI

Product Development Stage:

Step 3: The subsidy scheme is designed as per the user
Ideation Stage
A

eligibility which is determined based on gender, age, and

disability. This could be full subsidy or subsidy as a % of Commercial information:
the fare with an optional cap or flat subsidy with a cap or NA
account-based subsidy, among others.
Year of innovation:
N R

2022
Step 4: Operationalising the scheme where the
beneficiary takes a trip, pays full fare using the NCMC, Pricing:
and these trip details i.e., origin, destination and fare To maximise the benefit to
D

are stored in the backend system. Using this data, the end users the solution will
T

based on user eligibility and a predetermined logic, be made available on a non-

O

the beneficiary’s subsidy is computed every day at commercial basis. Hence, no

the backend. The total subsidy is then credited to the pricing model articulated.
beneficiary’s bank account via DBT every week. The idea Revenue model:
also proposes that below poverty line accounts may be Freely available for development
credited with a one-time flat amount upon enrolment with due recognition to OMI for
under the programme, subsequently the daily subsidy the conceptualisation
computed, can be credited via DBT.
 31

EARLY STAGE INNOVATIONS

Benefits and Use case
The solution aims to provide a tech-powered alternative to the current delivery models of travel subsidies.

AT Y
Presently, the state governments either issue zero-value tickets or concessional passes to the target
beneficiaries. However, the existing models are open to fraud risks (over-claiming subsidy amount),
operational overheads, and other challenges. The Digital Mobility Subsidy solution seeks to use the existing

N
tech infrastructure to overcome these limitations.

UL P
Target Setting

IO
The solution would be influential in improving the existing transport facility, make it affordable and inclusive

RC O
and unlock socio-economic opportunities and reinforce the right to dignity for the target population. For
the government, the benefits would include - reduction in fraud risks and leakages, lower operating costs,
potential reduction in overall transport subsidy bill and the ability to run experiments for optimising subsidy
schemes. The idea would also enable more digital transactions. It will be able to capture usable segregated
travel data on gender, age, and disability. In addition to this, the solution overall encourages increasing shared
C
mobility and reducing carbon footprint. It would also help in unlocking the full value of India’s human capital
by providing opportunities for improving the labour force participation of women and people with disabilities.

As a start, Digital Mobility Subsidy can be implemented in the cities where NCMC is currently in use, and
R T

travel subsidies are given to the target users. The learnings from these cities can be then incorporated to scale
up Digital Mobility Subsidy to other cities.
FO F
CI
N R
A
D
T
O

For more information contact: [email protected]; [email protected]

32

WINNING SOLUTION

AxcesAble Places
By AxcesAble® Designs LLP

Problem Addressed
Lack of availability of detailed and reliable information about the spatial environment of a

AT Y
particular place, especially the existing accessibility features, deprives Persons with Disabilities,
the elderly, and their families and friends from participating meaningfully in society. Locating a
place of choice that is accessible affects them in terms of; productivity - it is time-consuming,

N
safety - uncertainty about the nature of the built environment, finance - increased visit cost due

UL P
to misinformation/no information, dependency -
requires the support of others and health - adds on

IO
to the existing physical health challenges, affects Place of origin:
Indore, Madhya Pradesh, India

RC O
mental wellbeing and induces fear, anxiety, and low
self-esteem. Category:
Mobile App - search engine,
Product Description information provider, a marketplace
AxcesAble Places is a mobile app that revolutionizes for businesses to buy and sell
C
the unreliable and inadequate built environment assistive technologies
information system by allowing users to find
Product Development Stage:
verified and authentic accessibility information Ideation Stage
about the place they wish to visit, resulting in
R T

a better place-visiting experience, increased Commercial information:

environmental predictability, independent and NA
informed decision-making, and reduced safety-
Year of innovation:
FO F

related risks. The solution aims to reduce the 2020

CI

information gap and uncertainty by providing

accurate and reliable information about a place. It Pricing:
A

proposes to enable users to find and locate all the NA

suitable places around them based on their access
criterion already input into the application. Revenue model:
a. AxcesAble Solutions:
Accessibility Design and
N R

The features of the application will include a search

Architecture Consultation Fees
engine that recommends suitable places based b. AxcesAble Marketplace
on user access preferences, a guide of any place c. Accessibility Data Aggregator
in audio-visual and textual format, a community
D

to find people, connect and interact with them, a

T

marketplace for businesses to buy and sell assistive

O

products, and accessibility design consultation

to help businesses make their environment and
establishments more accessible and inclusive for
all. The audio-visual and textual accessibility guide
will help users to a step-by-step understanding of
the spatial environment of a place including the
parking, entrance, interior and available services.
 33

EARLY STAGE INNOVATIONS

With the use of a simple algorithm based on the user journey, the app will customize and make the filtering
process of using products easier for every user. This in turn would help in improving the predictability of the

AT Y
app making navigation easier.

The solution will work on two levels: 1) as an interface for users to find information, connect with other people,

N
and form communities, among others; and 2) auditing applications that would make primary auditing very

UL P
simple by serving as a platform to train people to become on-ground auditors and local accessibility guides.

IO
Benefits and Use case

RC O
For users, the application would provide them with knowledge about different places that could be visited,
and a better understanding of resources required to visit a place thereby empowering them to make choices
accordingly. It would reduce the time and effort required to visit a place, reducing the unwanted costs and
would lower the risks related to physical safety and mental health. It will enable them to take informed and
independent decisions and participate meaningfully in society. This would increase the customer base for
C
businesses, which, in turn, would increase the customer base, enhance the customer experience, and improve
the existing infrastructure making it more diverse
and inclusive.
R T

Target Setting
The app is envisioned to be free of cost for all the
users but can produce revenue from two major
FO F

sources - commissions and affiliate links and serves

CI

as a data aggregator for businesses. The mobile

app can be integrated by city administrations
A

under the various departments, for example,

accessible and inclusive tourism in the city can be
promoted through this app. Further, the app can
support the city officials in accessibility audits
N R

including learning and hands-on experience for

on-ground personnel. The data collated from
the app can also be used by the officials for data-
driven planning and development.
D
T
O

For more information contact: [email protected]

34

ZonoCiti
By Prakhoj Pvt Ltd

Problem Addressed
Assessment of livability and development status of regions is frequently done nationally at a city

AT Y
scale. Irrespective of the overall ranking of the city, various localities within the cities are still
seen to be unplanned, with lower liveability conditions and mismanaged utility and infrastructure
systems. There is a growing need to understand a city at the locality level to clearly understand

N
the requirements on a more local scale for better governance, investment decisions and well-

UL P
integrated, comprehensive development for a Smart city.

IO
Product Description

RC O
Zonociti is a pan-city solution envisioned to bridge the information gap by providing local scale
ranking of livability based on various parameters using GIS tools and models. The solution also
aims to provide data-driven insights to the city administration to help them plan and ensure equal
and inclusive development strategies across the cities toward a better urban environment and
inclusive management. The ranking is done on a relative basis for localities in the city limits, thus
C
there is no comparison done between cities, which can be economically and ecologically very
different from each other. Based on the presence
and individual ranks of the listed parameters, the
Place of origin:
application ranks the relative livability of every
Bengaluru, Karnataka, India
R T

neighbourhood zone in the city on a scale of 1 - 10.

The parameters included but not limited to are Category:
- Green cover, Safety, Accessibility to Transport, Web Application - Built Environment
FO F

Business Centers, Healthcare, General Amenities, Data Ranking Dashboard using

spatial data and GIS.
CI

Noise and AQI levels and Recreation Amenities.

There is a scope for the addition of more parameters Product Development Stage:
A

such as the local property market trends and Prototype

demography, infrastructure development trends,
utility maintenance, etc. The GIS tools and models Commercial information:
will be useful for visualising data clearly under NA
N R

varied parameters and units with location data. Year of innovation:

2021
The GIS statistical models and data extracted
from satellite images will be used to integrate Pricing:
D

all parameters for analysis to produce a simple NA

T

relative ranking of the parameters and the overall Revenue model:

O

area. Property listing websites also can integrate Annual/Monthly Subscription

the ZonoCiti information to help their users make to individual users (City
better investment decisions. administrations, urban planners,
real estate investors); API access
Benefits and Use Case to Proptech websites with revenue
With the help of GIS technology, Zonociti saves based on the number of monthly API
costs and time to travel and research the locality calls by users.
 35

EARLY STAGE INNOVATIONS

for the stakeholders. With the integration of the available and public data, one can understand the status
of all the different regions within the city with just a click. It gives comparative insights and easy monitoring

AT Y
capabilities to understand the urban development strategies and plans for large-scale governance, which can
be easily updated frequently. It provides better insights to make investment decisions and get better returns
on property investments and investment satisfaction. Integrating property data can be particularly very useful

N
for women in terms of understanding the safety of the locality around the property and also for persons with

UL P
disabilities and the elderly to ensure quick and immediate access to health facilities, clean environments, and
easy accessibility to general shops and recreation amenities. This will not only help understand the intra-

IO
city dynamics but also help assess the environmental status of the different areas to ensure sustainability

RC O
throughout the city by understanding different shortfalls by all the localities.

Target Setting
As there is no similar data-driven information available at a local scale the application can be used by the
city and local administrations to understand the requirements of the localities, whether it is environment
C
rejuvenations or infrastructure development and management. Property data from property listing websites
for citizens can also be integrated for making such decisions. The initial aim is to conduct a pilot in integration
with various smart city projects and city administrators to properly showcase the benefits and highlight the
development shortfalls. This would help in the betterment of the city and in evaluating the usefulness of the
R T

information provided to scale up the project ensuring maximum utility and ease of use of the application to
the stakeholders.
FO F
CI
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A
D
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For more information contact: [email protected]

36

Shaktipath: Mobility
for Women
By Abhishek Dey

AT Y
Problem Addressed
Women’s mobility follows a more diverse path due to the wide variety of work consisting of daily

N
care work, social responsibilities and paid work. Many of their requirements such as infant care

UL P
and hygiene remain invisible to mobility lenses such as infant care and hygiene requirements.
To catalyze the efficiency of women’s workforce, empowering public transportation requires

IO
immediate attention and address.

RC O
Product Description
Shaktipath aims to materialize the interface between urban governance and women by
categorizing mobility via various persona-based lenses, aiding them in micro-managing daily
routes and transport by providing better accessibility than before, and in return gathering deficit
C
information at every step. This includes accessibility to places, modes, schemes and benefits.
Here, women play a dual role of being the beneficiary as well as contributors in mapping the
major qualitative and quantitative ground realities. The assessment report will be a guide on
the way forward and work on various aspects to rectify and improve mobility for women, in
R T

various concerned departments. For example, if a user is a daily working woman, the algorithm
decodes all routes possible from her initial origin geo-reference point (Latitude, Longitude) to the
destination geo-reference (Latitude, Longitude),
FO F

based on the time taken and types of operational

CI

modes of transport connected. These paths are just

Place of origin:
data-driven routes with respect to time that change NA
A

at various stages of the journey and as per real-time

traffic details. Category:
Mobile Application
To calculate the Personal Comfort Value of a route,
Product Development Stage:
N R

the data collection parameters would include - Idea

women-friendly seat availability, the hygienic value
of the transit route with respect to the availability Commercial information:
of sanitation, sanitary napkin, child care facility, NA
D

SHE Zones, breast-feeding rooms en route. In case-

T

Year of innovation:
specific examples such as for pregnant women, NA
O

the ancillary comfort services would include

parameters like - availability of pregnant seating, Pricing:
air conditioning, number of toilets, or accessible NA
ones in nearby hotels/restaurants, medicine shop,
Revenue model:
ambulance and hospitals in case of emergency and NA
identification of know localities with prior reports
of bad experiences under similar Comfort Value (by
 37

EARLY STAGE INNOVATIONS

AT Y
mapping of reported cases of comfort concerns). Adding up the quotient for these parameters adds up to
provide us with the Personal Comfort Value. Similarly, different parameter quotient additions can add up to

N
provide us with different outputs.

UL P
Benefits and Use Case

IO
The solution will help to derive, sieve and streamline data regarding deficient points and support the

RC O
government to improve equity of infrastructure services, decision-making and governance. It empowers
women to work as surveyors to identify their needs and notify the authority and bring change as torchbearers.

Target Setting
Proposed solutions can be merged with schemes related to women and children such as the Swachh Bharat
C
Mission, Beti Bachao Beti Padhao campaign including other schemes and programmes from various other
sectors such as transportation, livelihood, etc. It can be integrated with other women-centric applications for
safety such as Safety-pin and Nirbhaya, among others; for providing information about hotel/restaurant and
restroom services for women under the Swachh Bharat Mission; and for improving economic and educational
R T

opportunities by identifying the target population’s needs such as in schools and neighbourhoods, etc.
FO F
CI
N R
A
D
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For more information contact: [email protected]

38

My Right to be Seen
By The Association of People with Disability

Problem Addressed
Despite a significant amount of the population suffering from some form of temporary or

AT Y
permanent disability, most of the public planning and budgeting exercises, and the creation of
physical infrastructure still remains devoid of inclusivity. There is a lack of easily accessible,
continuously updated information on the degree of accessibility and barrier-free environment in

N
public spaces and mobility infrastructure. Additionally, there is no single repository of resources

UL P
to understand standards, regulations and resources to create barrier-free spaces.

IO
Product Description

RC O
The solution is artificial intelligence (AI) based mobile application that aims to co-opt the majority
of the population in auditing the places they visit by using their smartphone camera. On pointing
their camera at a room or entrance, the AI-enabled application will assess the presence of accessible
elements like a ramp or accessible aids in a toilet and will grade the location. This information will be
updated onto a digital map. By crowdsourcing these audits via an easy-to-use app, it will eliminate
C
bias and auditor error, greatly reducing cost and massively increasing coverage. The digital map
layer will inform a person with a disability to be aware of the accessibility challenges en route to
and at the intended destination i.e. which buses or metro stations or pavements are accessible,
and whether their intended destination is accessible, if it is, then to what extent. It is hoped that
R T

a facility that is poorly rated for accessibility is audited, the defects remedied and the facility re-
rated. Along with the application, a website with a
single repository of resources, drawings and other
FO F

material will be provided so that it can help to Place of origin:

NA
CI

retrofit facilities for making them more accessible.

A secondary effort aims to create an accessible
Category:
A

building rating (like the GREEN building rating)

Mobile Application to conduct
which will create an aspirational pull for companies built environment audits; website
and builders to create fully accessible buildings and for information repository and
to be recognised for it. accessible building rating system
N R

Benefits and Use Case Product Development Stage:

The solution will provide a low-cost, crowd-sourced Idea
and organically improving set of accessibility
D

Commercial information:
information for the disabled and the elderly. By co-
T

NA
opting the majority able community, it will create a
Year of innovation:
O

more empathetic group of citizens who will become

co-advocates for change. Local governments and NA
businesses will always be more responsive to Pricing:
the push for change from a majority rather than NA
the disabled minority. A more inclusive India will
empower disabled citizens to exercise their Right to Revenue model:
be Seen in public, just like their fellow able citizens. NA
 39

EARLY STAGE INNOVATIONS

Target Setting
The solution can be used by disabled people and the elderly from all walks of life. It will make accessing going

AT Y
to work, travelling, accessing facilities such as healthcare, recreation and public spaces and public services
possible.

N
UL P
IO
RC O
C
R T
FO F
CI
N R
A
D
T
O

For more information contact: [email protected]

40

Kickstart Gati
By Kickstart Services Private Limited

Problem Addressed
India’s transport infrastructure is not accommodative to the needs of persons with disabilities

AT Y
and the elderly. It is still not a safe and dignified way of transportation.

Product Description

N
It is an electric rickshaw where the chassis has been

UL P
modified to accommodate a wheelchair. The back Place of origin:
panel of the vehicle opens up as a ramp through Banglore, India

IO
which a ramp can enter and close again to cover Category:

RC O
the backside. The interiors have belts to secure the Assistive Transport Technology
wheelchair. This makes the wheelchair usable for
both disabled and non-disabled people. Product Development Stage:
Pilot
Benefits and Use Case
C
The vehicle is an inclusive, eco-friendly and easily
Commercial information:
NA
operable vehicle with minimal licence requirements.
It is a low-cost transportation option for people Year of innovation:
with disability and senior citizens, making it easily NA
R T

scalable. It has provided livelihoods to drivers and Pricing:

also enabled the target population to go to parks, NA
work, places of worship and other places.
Revenue model:
FO F

Target Setting NA
CI

The focus is now on creating a robust technology

A

solution to scale product operations.

N R
D
T
O
 D
N R
O A
T

For more information contact: [email protected]

FO F
R T
CI C
RC O
UL P
AT Y
IO
N
EARLY STAGE INNOVATIONS
41
42

Effectual Supportive Path

By Gajanan Govindrao Ingle

Problem Addressed
Crossing roads and walking on the street is often difficult, in the case of persons with disabilities

AT Y
this becomes an extremely strenuous task.

Product Description

N
1. Specific Pedestrian Pathway For Visually Impaired: This pedestrian pathway marked in

UL P
yellow is a slightly raised platform with a unique surface structure placed adjacent to the
Zebra Crossing. It is specially designed for people with visual impairments.

IO
2. Smart Walking Stick: The proposed walking stick is equipped with a transmitter, a tracker

RC O
and a vibrating device. Whenever a person with a disability is holding this reaches the yellow
pedestrian, the system will transmit a signal marking their presence. Then a timer will start
in the countdown display, which can be heard through the loudspeaker, announcing when
a person can cross. The vibration device in the stick would also notify of the same. In case,
a person moves outside the desired lane, the device will vibrate signalling them to walk on
C
the right track. The tracker in the stick will measure the length of the crossing, whether it is
completed or not, if it completes then the traffic signal system will switch to normal working
so that other vehicles can move.
3. Special Yellow Warning Light And Receiver At Traffic Light: Whenever a person with a
R T

disability stands on the yellow pedestrian, the

transmission signal is received by the receiver at
the traffic signal, and a warning yellow light will Place of origin:
FO F

glow, informing the vehicles to slow down and Indian Institute of Technology,
Varanasi
CI

stop and clear the route for them.

4. Specific Sound For The Blind People: In case a
Category:
A

person does not recognize the yellow pedestrian

Built Environment Provisions for
or other discussed signal, there will be a specially Road Crossing
designed sound system to guide them.
Product Development Stage:
N R

Benefits and Use Case Idea

The system can be modified as per different sectors,
Commercial information:
specific solutions can be adopted depending on the NA
location of deployment. The existing approach will
D

be slightly modified to fulfil the demand of a place, Year of innovation:

T

such as government buildings, bus stops, etc. NA

O

Pricing:
Target Setting NA
The target is to first test the solution for persons
with visual and locomotor disabilities and elderlies. Revenue model:
It can be used at road crossings and intersections. NA
 43

EARLY STAGE INNOVATIONS

AT Y
N
UL P
IO
RC O
C
R T
FO F
CI
N R
A
D
T
O

For more information contact: [email protected]

44

Railway Accessibility
in Bangalore
By Samarthan Trust for the Disabled

AT Y
Problem Addressed

N
Access to the railway transportation system is difficult for persons with disabilities.

UL P
Product Description

IO
The solution consists of 100 sign language
Place of origin:

RC O
announcements for the visually and hearing
impaired, braille maps, signages, platform Bangalore, Karnataka, India
indicators, and auditory signals at the entrance and Category:
exits of the railway stations. The KSR Bangalore Accessibility Measures
station also consists of a waiting hall for persons
C
with disabilities and the elderly, an installation Product Development Stage:
of an improved braille map in the concourse, and Ideation Stage
improved LED TV for announcements in sign Commercial information:
language. NA
R T

Benefits and Use Case Year of innovation:

This solution will significantly contribute to 2022
FO F

improving the mobility of persons with disabilities Pricing:

CI

in railway stations. Assistive technology for persons NA

who are blind and partially sighted will help them
A

to move around the railway station independently, Revenue model:

enhancing their mobility and safety in movement. NA

Target Setting
N R

Visual signages are to be provided for persons with speech and hearing impairment
D
T
O
 D
N R
O A
T
FO F

For more information contact: [email protected]

R T
CI C
RC O
UL P
AT Y
IO
N
EARLY STAGE INNOVATIONS
45
46

Urban Mobility Solution

for Persons with
Disabilities

AT Y
By Harsh Raj

N
UL P
Problem Addressed
Lack of urban mobility solutions for persons with disabilities (PwDs). Commercial disability-

IO
accommodating taxi services are limited in supply and expensive. An overview of existing cab

RC O
services for the disabled shows that per kilometre rates are much higher (35 INR/km) than regular
cab fares (12 INR/km). The cost of the service in question consists of three parts; vehicle cost,
driver opportunity cost and adaptation cost i.e. disability modification in a vehicle, e.g. installing
ramps). The mode of operation of these services is the extreme problem in all these three cases.
The service provision includes - volunteerism where a driver bears the entire cost since the
C
service provided is free and the other where the service available is a normal cab ride, where
persons with disabilities bear the entire share of the cost.

Product Description
R T

The solution consists of an online platform to

access mobility for persons with disability. The
platform will connect persons with disabilities Place of origin:
FO F

with volunteers or commercial cabs equipped Bihar, India

CI

with special accommodations. The person with

Category:
a disability can register and verify through their
A system to utilise volunteer-based
A

Unique Disability ID. The idea implementation

urban mobility for Persons with
requires government support for the verification of Disabilities (PwDs)
drivers and vehicles where each driver and vehicle
will be certified and approved by the disability Product Development Stage:
N R

policy department. On the other hand, the disabled Idea

who want to sign up for the platform have to submit
Commercial information:
UDID and disability certificate details. Information, NA
education and communication (IEC) initiatives
D

that incentivize signing up for the mobility service Year of innovation:

T

can also be rolled out. Depending on government NA

O

support, this can advertise financial incentives and

Pricing:
benefits of the mobility service. This would also NA
serve to spread awareness about the disability
certificate and UDID card, giving those without it a Revenue model:
reason to seek it out. NA
 47

EARLY STAGE INNOVATIONS

AT Y
N
UL P
Benefits and Use Case
Moreover, the signing up process for the service can include an option for at-home checking and issuing of

IO
disability documents. This is an especially important policy step; as currently travelling to the government

RC O
office to make a certificate is the responsibility of persons with disabilities. MoHUA and the Smart Cities
Mission have been experimenting with online platforms that enable city residents to sign up and post
volunteering opportunities. These can be utilized for this purpose.
C
R T
FO F
CI
N R
A
D
T
O

For more information contact: [email protected]

48

Accelerating Service
Delivery in Post-
Pandemic times

AT Y
Dr Praful Gharpure

N
UL P
Problem Addressed

IO
The problem at root is the crowding which makes mobility a challenge for not only the people

RC O
with disabilities but even for common citizen . The idea revolves around the thought as to how do
one get a service without visiting the office which solves the challenge for all.

Product Description
The solution is designed with basic theme of information pooling and identity management
C
across service providing departments, which makes the solution scalable across cities / provider
departments.

IT implementation in various departments are at

R T

different level of maturity. The solution aims to Place of origin:

bring the services under one single window for Nagpur – Maharashtra
user to avail those. It provides seam less navigation Category:
FO F

and maintains the linkage of identities created Solution Promoting Ease of Doing
CI

for a user with each provider through creation of Business for service Providers
“Circle of Trust”. Solution proposes 2 instances for and Citizen to avail service from
A

an application of service provider. The internet anywhere

instance gets integrated with city portal making
it accessible with single login for end-user. Within Product Development Stage:
Idea to scale up existing solutions in
provider offices other instance is used and
use
N R

department level updates. As a result of transitions

are captured and are proposed to be transferred on Commercial information:
city database through batch run at fixed frequency. NA
This also gives facility for department employees to
D

Year of innovation:
access application by logging remotely
T

2019
O

Benefits and Use Case Pricing:

The proposed solution offers the following benefits As per service volume
- 1) Simplified integration between one department
Revenue model:
and other department’s information; 2)Improved
Transaction-based
end-user experiences through extended single-
sign-on; 3) Expanded business reach for service
 49

EARLY STAGE INNOVATIONS

AT Y
N
UL P
IO
providers by creating new revenue-generating opportunities; 4) Reduction in paper document submissions.

RC O
5) Expeditious response to customer requests; 6) Virtual “Single Window Service” eliminating the need for
users to visit multiple offices; 7) Single channel of information; 8) Transparent transactions; 9) Ease of tracking
requests, complaints and SLAs; 10) Online exchange of interdepartmental user-specific data to effectively
reduce cycle time for service fulfilment; 11) Ease of reference to similar cases; 12) Initiation of transactions by
citizens shall lead to revenue enhancement for service provider department; 13) Employment opportunities
C
through mechanisms like agent login or individuals working at CSCs or from home; 14) Saving in travel time of
citizens to offices reducing traffic on roads as an added benefit.

Target Setting
R T

The solution has potential to be implemented on a pay per use model with a per transaction fee. The solution
can be extended across service providers in a city or across cities as well. The concept has been in use; this
idea proposes to scale it up for the magnitude of service delivery requirement across cities.
FO F
CI
N R
A
D
T
O

For more information contact: [email protected]

50

Garima Grih - All-Inclusive

Community Centres
By PVR Nest

AT Y
Problem Addressed
Upon conducting a dipstick survey in the 1st location of Garima Grih – Jawahar Camp, Kirti Nagar

N
it was observed that the major issues which are hindering the Jawahar Camp community’s access

UL P
to society are poor sanitation facilities, high dropout due to poor proximity of the school and lack
of access of capacity building tools for people to attain a better standard of living.

IO
Product Description

RC O
Garima Grih will be an all-inclusive community centre consisting of open spaces for community
gatherings, and youth-skill development programmes, and will focus on creating awareness of
pertinent environmental and health issues affecting the masses such as climate change, mental
well-being, safety and hygiene for women and children etc.
C
Benefits and Use case
The benefits of these centres will be equitable
access to quality sanitation services which will Place of origin:
R T

reduce open defecation leading to healthier NA

living in the community and capacity-building
programmes that will help people from socially Category:
Community Hall
FO F

disadvantaged backgrounds to gain income-

CI

generating opportunities to aid them in leading a Product Development Stage:

dignified and sustainable life. Pilot
A

Target Setting Commercial information:

The Garima Grih can be upscaled in - Health & NA
Sanitation sector for high-quality toilet facilities Year of innovation:
N R

with essential sanitary consumables, the Education NA

sector for equitable access to rudimentary
education for all, Market Sector for co-working Pricing:
space for small businesses in the community, NA
D

promoting local businesses, and Entrepreneurship

T

Revenue model:
sector for Self-Help Groups developing job NA
O

opportunities.
 51

EARLY STAGE INNOVATIONS

AT Y
N
UL P
IO
RC O
C
R T
FO F
CI
N R
A
D
T
O

For more information contact: [email protected]

52

A Safe City
By Vacus Tech Private Limited

Problem Addressed
Public safety is a major challenge for any city as it’s impractical to keep an eye on every camera

AT Y
all the time. As a result, the majority of incidents go unreported since police cannot be present
everywhere, and the public shows a lack of interest in reporting due to the drawn-out and
tiresome process.

N
UL P
Product Description
Each light pole in the city will be equipped with

IO
Place of origin:
a “HELP” button and a tiny IoT Camera. If any NA

RC O
passerby witnesses an incident, they can hit the
HELP button. As soon as the button is pressed, Category:
the camera will begin capturing pictures and the NA
corresponding images will be saved on the cloud. Product Development Stage:
However, in case of an incident, these camera
C
images can be verified and a subsequent plan of
Pilot

action can then be chosen accordingly. Since real- Commercial information:

time video streaming is a complicated process that NA
requires a lot of bandwidth as well as resources, Year of innovation:
R T

our concept is to enable local authorities with real- NA

time information about the incidents without any
complexities. Pricing:
NA
FO F

Benefits and Use Case

CI

Revenue model:
With enhanced visibility and resource efficiency, NA
A

Real-Time incident reporting will ensure the safety

of all citizens. It will help improve the response times
and notify authorities limiting damage to people
and property. Similar smart solutions are also being
N R

deployed for smarter facilities where user feedback

enables rapid action to control incidents.

Target Setting
D

The solution is suitable for transport facilities to, begin with and can be expanded further
T

throughout the city.

O
 53

EARLY STAGE INNOVATIONS

AT Y
N
UL P
IO
RC O
C
R T
FO F
CI
N R
A
D
T
O

For more information contact: [email protected]

54

WoBus
By Krishna Kant Tiwari & Viraj Joshi

Problem Addressed
Women being invisible in public spaces presents a significant challenge. Following this, WoBus

AT Y
conducted a study to better understand the major issues and challenges women encounter when
entering today’s public settings. The survey’s findings and a desk review revealed that majoritarian
norms dominate public areas and that women must have a reason for entering them.

N
UL P
Product Description
‘WoBUs’ has been created for providing safer, Place of origin:

IO
inclusive, comfortable and hygienic public spaces NA

RC O
for women. It is a repurposed low-floor bus that Category:
is equitable, and economic, and caters to all age NA
groups and disabled women. The buses used are
rusted which are recycled to make them usable, Product Development Stage:
which are then installed with sensitive amenities Ideation
C
for women of all ages and abilities. To engage them Commercial information:
and convey the message that the buses are meant NA
for them, various colours, art and graphics are used
to evoke specific emotions and create a brand by Year of innovation:
NA
R T

promoting the city culture.

Pricing:
Benefits and Use Case NA
FO F

The provision empowers women to use public

Revenue model:
CI

spaces freely, safely and comfortably in a more

accessible and inclusive manner. NA
N R
A
D
T
O
 55

EARLY STAGE INNOVATIONS

AT Y
N
UL P
IO
RC O
C
R T
FO F
CI
N R
A
D
T
O

For more information contact: [email protected]

56

Mobile Public Toilets

By Odds Studio LLP

Problem Addressed
There is a lack of clean and sustainable toilets that are immediately accessible for both densely

AT Y
and sparsely populated neighbourhoods.

Product Description

N
Currently, there are two products at a conceptual stage powered by solar energy and zero waste

UL P
green energy Infrastructure. The toilet space will have unique operational features like gender-
sensitive space, self-sustainable, and self-powered.

IO
The first design is a mobile toilet infrastructure on a
Place of origin:

RC O
bicycle which will have the capacity for one person
to use at a time. The second design is a mobile toilet Chennai, Tamil Nadu, India
infrastructure on a heavy vehicle which will hold Category:
the capacity of four persons to use at a time. Mobile public toilet powered by
renewable energy
Benefits and Use Case
C
The solution will create a hassle-free, Product Development Stage:
Ideation
mentally comforting and safe sanitation public
experience. It will be cost-effective in terms of Commercial information:
R T

resources for the existing public infrastructure NA

by having a clean, hygienic toilet on wheels.
Mobile Public Toilet is a solution to address the Year of innovation:
NA
FO F

gaps in the ongoing Swachh Bharat Mission.

CI

Pricing:
Target Setting NA
A

Mobile Public Toilet is a solution to participate in the

ongoing Swachh Bharat Mission. The solution aims Revenue model:
NA
to provide clean and zero-waste toilets for public
use that have operational facilities like gender-
N R

sensitive spaces, self-sustaining and self-powered.

D
T
O

For more information contact: [email protected]

 D
N R
O A
T
FO F
R T
CI C
RC O
UL P
AT Y
IO
N
EARLY STAGE INNOVATIONS
57
 D
N R
O A
T
FO F
R T
CI C
RC O
UL P
AT Y
IO
N
 AT Y
N
UL P
IO
RC O
C
Category 2
R T

Market-Ready Solutions
FO F
CI
N R
A
D
T
O
60

WINNING SOLUTION

Mouseware
By Dextroware Devices Pvt. Ltd

Problem Addressed
As computer-related jobs are growing and are being highly pursued, people with disabilities

AT Y
are often eliminated from being considered for such employment opportunities. Like any other
individual, this effects their aspirations to have a career and a better livelihood due to limited job
opportunities.

N
UL P
Product Description
Mouseware is created with the aim of making every place that has a smart device accessible for

IO
all so that people with disabilities could have access to better employment opportunities. It is a

RC O
head-wearable device that enables hands-free control of computers and all smart devices such as
phones, tablets, and television with simple head movements.

The user is required to wear the headgear and rotate their head in the direction the mouse
cursor must be moved, the head movement is synchronous with the cursor on the screen. The
C
tracking sensors track the user’s head movements and transcode them into corresponding
cursor coordinates on the screen. The user can strap this small sensor box to an elastic band or
headphones or caps or even spectacles. Depending on the nature of the disability, mouse clicks
can be performed with any one of the following assistive switches: Foot Tap Switch, Finger Switch
R T

and Microswitch. Additionally, a software-based Dwell click is also provided for users who cannot
use any of their limbs to use the above physical switches to perform mouse clicks. Further, typing
is performed with a Speech-to-Text engine that includes an Indian-English accent and most Indian
FO F

regional languages.
CI

Benefits and Use case Place of origin:

A

It is the only assistive tech in India for hands-free control Chennai, Tamil Nadu, India
of smart devices for amputees, people with neurological
disorders, and people with hand fractures. It is the only Category:
affordable solution at Rs.15,000 developed in India in Head-wearable device
N R

comparison to similar products available in foreign markets Product Development Stage:

in the range of Rs. 50,000 to Rs.1.2 Lakhs. In addition to this, Tested & Market Ready
some products also use a camera to detect eyeball/head
movement to move the mouse cursor, for which a good Commercial information:
D

lighting environment and HD camera are mandatory which NA

T

is not possible to have for all users. Further, it may not include Year of innovation:
O

speech-to-text integration and most of those products can 2020

control only computers or laptops and not smartphones.
Mouseware will socially and financially empower persons Pricing:
with disabilities in multiple ways as it provides complete `15,000
access to perform all computer and smartphone operations, Revenue model:
thus enabling the user to be independent. NA
 61

MARKET-READY SOLUTIONS
Target Setting
The device can be integrated into every private and government workplace to make computers and other

AT Y
smart devices accessible to encourage employment opportunities for persons with disabilities. Computer
labs in schools, colleagues and other educational institutions can also integrate this assistive technology to
make the computers accessible for children and youth with disabilities. There is also a need for insurance

N
companies to add such devices under the post-hospitalization facilities as it is also used at orthopaedic

UL P
hospitals & physiotherapy centres for fractured & chronic hand pain patients.

IO
RC O
C
R T
FO F
CI
N R
A
D
T
O

For more information contact: [email protected]

62

WINNING SOLUTION

SIGNER A.I.
By Incluistic Private Limited /Friends for Inclusion

Problem Addressed
Across India and the world, people with hearing disabilities find themselves left out of the

AT Y
mainstream development agenda. They find it difficult to access city-level services and facilities
including education, employment and other services as no content or information is available in
sign-language (mother-tongue of 5+ million deaf people). They get marginalised because of three

N
main reasons: a) we, the public at large cannot communicate in sign-language; b) demand-supply

UL P
mismatch of certified sign language interpreters; c) lack of effective technology interventions.

IO
Product Description

RC O
SIGNER.AI is a digital translation software. It converts all spoken and written content into the
Indian Sign-Language (ISL). The aim is to empower and mainstream people with hearing disabilities
by providing access to information in sign-language. Built on state of art technologies such as
Artificial Intelligence (AI), 3D animations and Natural Language Processing, SIGNER.AI displays
the information it receives using a digital human- avatar. The AI-powered algorithm is capable to
C
understand content in seven languages including six major Indian languages and processes any
content fed either via speech, typing or API/programs in real-time.

Benefits and Use case

Place of origin:
R T

SIGNER.AI democratises sign language and makes it

Bengaluru, Karnataka, India
universally available, affordable, and accessible. It enables
stakeholders including citizens, government & their Category:
FO F

local authorities, start-ups & corporates, educational & AI-Powered Translator

Program
CI

non-government institutions etc to target, engage and

mainstream people with hearing disabilities. As a result,
Product Development Stage:
A

making content and information inclusive in the most Ready for Implementation
diverse context, including but not restricted to governance,
banking, healthcare, education, recreation and tourism, Commercial information:
employment, disaster management and other citizen- NA
N R

based services.
Year of innovation:
2022
Target Setting
Incluistic Private Limited will be taking SIGNER.AI to Pricing:
D

market in B2B, B2G and B2C segments. It will be available Freemium

T

for consumers as an application on their favourite operating

Revenue model:
O

system and for government and enterprises as a SAAS - Advertising, Subscription, and
Software as A Service –enabling it to be easily integrated License
in diverse IT environments.
 D
N R
O A
T

For more information contact: [email protected]

FO F
R T
CI C
RC O
UL P
AT Y
IO
N
MARKET-READY SOLUTIONS
63
64

WINNING SOLUTION

IncluMaps
By Vikas Upadhyay, Research Scholar, Assistive Technology Lab,
School of Information Technology, IIT Delhi

Problem Addressed

AT Y
‘Last mile to last meter’ wayfinding is challenging for all, creating a barrier to independent
mobility. Increasing indoor complexity and services. This is mainly due to a lack of access to the

N
right information at the right place and at the right time. To improve access to these spaces, the

UL P
associated stakeholders demand seamless access to inclusive information.

IO
Product Description

RC O
IncluMaps is an information mapping framework to create inclusive and accessible digital maps
of urban public spaces in low-income settings. It helps organisations to set up inclusive and
accessible digital maps and services for large indoor spaces and provides seamless access to
these mega facilities. It delivers an improved customer
experience and helps amplify the visibility, output, and
C
universal accessibility to these indoor spaces. It is an Place of origin:
affordable solution which can help in creating a digital twin IIT Delhi, Delhi, India
of urban public spaces and has the potential to integrate
Category:
IoT services and other metwarsh-like future technologies Information Mapping
R T

for smart buildings. Framework

IncluMaps further, offers two sets of services: 1) Baseline Product Development Stage:
Tested & Market Ready
FO F

service that includes interactive indoor maps with

CI

semi-static navigation, and 2) Custom services which Commercial information:

are business-specific on-demand service like real-time NA
A

navigation, signage design and placement recommendation,

integrated augmented reality, location data analytics for Year of innovation:
business decisions/recommendations, digital control, and 2020
monitoring services (IOT), occupancy detection, tracking, Pricing:
N R

and digital building management, etc. 1. Baseline Solution:

Depending on the selected
A two-tier implementation plan is proposed, one is in services and coverage area
service mode and the other is in subscription mode. In
D

2. Annual Maintenance and

service mode, the organization is required to perform
T

Updates: Depending on
the end-to-end implementation of the baseline solution the selected services and
O

which will include sight survey, data collection, validation, coverage area
annotations, generating map data APIs and making
Revenue model:
interactive digital maps live. In subscription mode, the
Offers services for large
organisation will be provided with a user licence of the
indoor spaces to improve
mapping tool for some finite number of buildings where their search, accessibility and
interested organizations can register to annotate their visibility for one and all.
venues and buildings to generate accessible digital maps.
 65

MARKET-READY SOLUTIONS
AT Y
N
UL P
IO
RC O
C
Although the tool is very intuitive, the subscription mode will include a brief training on the annotation tool.
R T

IncluMaps provides a low-bandwidth editor interface with custom tool options to annotate the map information
over a local grid. This annotated information is stored in a graph database which supports computations
like route planning, captioning, etc. Globally, this is the only tool that follows the open audio standard for
FO F

accessibility recommended by the International Telecommunication Union (ITU). It provides a vast set of
CI

possible applications using the IncluMaps data APIs. An application called IncluNav has been developed which
provides an easy and accessible interface to communicate the annotated information to users for improving
A

their wayfinding and accessibility. To reduce cost, improve reliability and support localisation, an April tag has
also been introduced in addition to the Bluetooth beacons. IncluNav also provides a preference on the choice
of medium, language, and interface to the users to enhance the usability experience.
N R

Benefits and Use case

IncluMaps has the potential of scaling up due to its inclusive information characteristics. Low resource
requirements and no infrastructure required for annotation make IncluMaps highly affordable. It also
maintains data consistency and compatibility across mobile platforms and user applications. IncluMaps can
D

create inclusive and accessible digital maps at scale which will be capable of conveying wayfinding, functional
T

and accessibility information to the visitors. City-level incorporation of these maps can improve the universal
O

access to these spaces.

Target Setting
Public buildings like hospitals, airports, metros, shopping malls, university campuses, transport terminals,
museums and malls are spaces where access to wayfinding and functional information and services are critical.

For more information contact: [email protected]

66

SIGNeY
By Sonant Technologies Pvt Ltd

Problem Addressed
The most common problem faced by people with hearing and speech impairment is the inability

AT Y
to hear public announcements. The current public address systems at places such as railways,
airports, etc. use audio announcements and limited visual announcements for notifying important
information but are not effective enough for it to be communicated to everyone.

N
UL P
Product Description
SIGNey through its ML-Al system processes real-time audio-based announcements and translates

IO
them into Indian sign language, which then automatically gets converted into a video performed by

RC O
a digital avatar and displayed via kiosks or on large screens.
Installation of such screens at all strategic locations will
help people with speech and hearing impairments to Place of origin:
receive all important information. Jaipur, Rajasthan, India

Benefits and Use Case

C Category:
Language Translator Program
This solution is a one-of-a-kind system that is developed
to make public spaces like Railway Stations, Airports, Bus Product Development Stage:
Terminals etc. accessible to all. It will empower hearing and Ready for Implementation
R T

speech impaired people to commute more comfortably

Commercial information:
with apt information, simplified assisted travel and more NA
inclusive and accessible mobility services.
FO F

Year of innovation:
Target Setting NA
CI

The solution can be implemented at railways, metro rail

Pricing:
A

services, airports, important bus terminals, government

NA
buildings, public places, universities, institutions and
colleges. It can be used to achieve the objectives under the Revenue model:
Accessible Indian Campaign. NA
N R
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For more information contact: [email protected]

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MARKET-READY SOLUTIONS
67
68

First Talk
By Ananya Sathyanarayanan

Problem Addressed
Communication plays a key role in facilitating any individual’s growth and learning, including

AT Y
persons with disabilities. For persons with hearing and speech impairment, communicating and
having regular discussions with persons without disabilities on a daily basis is difficult. This lack of
ability to communicate effectively in today’s fast-paced world can prove to be a setback in their

N
development and progress resulting in them being left behind.

UL P
Product Description

IO
First Talk is a mobile app created with the aim to bridge this Place of origin:
Rajkot, Gujarat, India

RC O
communication gap between persons with hearing and
speech impairment and persons without disabilities and Category:
provide a level-playing field for all. When sign language is Mobile App - Language
being spoken, the live hand gesture detection technology Translator Program
recognises the content and converts it into text, enabling
C
the users to communicate easily. Sign language detection Product Development Stage:
can be performed for American Sign Language (ASL) and Tested & Market Ready
Indian Sign Language (ISL), with the latter having the option Commercial information:
of Hindi and Gujarati languages. The app also contains a NA
R T

learning section that has free language learning courses.

Year of innovation:
Benefits and Use Case NA
FO F

The app enables the communication between persons Pricing:

CI

with disabilities and persons without disabilities, including NA

between cross-disabilities. Further, the free language
A

learning courses enable anyone to learn a language from Revenue model:

scratch. NA
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MARKET-READY SOLUTIONS
AT Y
N
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IO
RC O
C
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FO F
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For more information contact: [email protected]

70

UMT Hawk4G - Drone

Enforced Surveillance
UrbanMatrix Technologies

AT Y
Problem Addressed

N
Enforcing city-wide comprehensive security and surveillance to safeguard multiple sections of

UL P
the society (particularly persons with disabilities, women, children, and the elderly) to make our
cities safer to live in is challenging, especially at night.

IO
Product Description

RC O
The UMT Hawk4G drone has been specially designed for ensuring city-wide security and
surveillance. It comes with a host of features that enables automated city patrolling and facilitates
instant decision-making. Foremost among these is the use of 4G technology in the drone, which is
a first in India and opens up a trove of opportunities to ease city-wide monitoring. 4G connectivity
C
allows authorized personnel to view the footage captured by the drone from anywhere in the
world through a secure, web-based platform called the UMT console. The drone is equipped with
high-definition day-night cameras that are mounted on a gimbal, which allows 360-degree view
monitoring. This gimbal can be controlled remotely through the console, thus leaving no stones
R T

unturned during inspections. Further, the footage received from the drone can be processed using
artificial intelligence models and can automatically detect humans, animals and vehicles even in
low-light conditions. The same can be viewed in real-time through the UMT console. Hawk4G
FO F

is easy to use, it can be launched within a few clicks and

CI

configured to follow a pre-determined path automatically,

while also possessing the capability to grant manual control Place of origin:
NA
A

of the drone.
Category:
Benefits and Use case Drone Technology for
The deployment of the UMT Hawk4G in surveillance can Surveillance
N R

cut down on resources and personnel spent in patrolling.

It can enable the police force to conduct round-the- Product Development Stage:
Tested & Market Ready
clock surveillance throughout the city and enable them
to constantly stay vigilant. The use of 4G technology Commercial information:
D

facilitates remote surveillance allowing the concerned NA

T

authorities to monitor real-time footage from anywhere,

Year of innovation:
O

thus granting them the ability to make prompt and timely

NA
decisions, thereby, ensuring the safety of all citizens even
at night. Thus, with drone flight and human detection Pricing:
automated, the authorities can focus on decision-making NA
and deployment of forces instantly throughout the city
without any lapse in communication. Processing of the Revenue model:
footage using artificial intelligence also enables tracking NA
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MARKET-READY SOLUTIONS
AT Y
and identification of humans automatically, thus ensuring a consistent blanket of security. It also ensures

N
wider and more comprehensive searches than those which can be achieved by humans alone. Drones can also

UL P
ensure the safety of security personnel by forewarning them about imminent threats. They also have a lower
impact on the environment compared to patrol vehicles.

IO
Target Setting

RC O
The aim is to ensure the safety of all citizens, especially persons with disabilities, women, children, and the
elderly throughout the day by providing a blanket of security in a way that allows people to roam freely in
their city, without any fear.
R T
C
FO F
CI
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A
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For more information contact: [email protected]

72

Disabled Friendly Park

By Mindtree Foundation

Problem Addressed
The iconic Cubbon Park in Bangalore has a children’s recreation area called Bal Bhavan spread

AT Y
over 13 acres of land. Though it houses multiple activities for children such as a toy train, aquarium,
amphitheatre, auditorium and a science park, the park, unfortunately, is not friendly for children
with disabilities.

N
UL P
Product Description
Mindtree Foundation has conceptualized a one-of-its-kind disabled-friendly park to be

IO
implemented within Bal Bhavan with inputs and feedback from people from the disability sector.

RC O
The park is designed in a turtle shape and has the provision of unique equipment such as a Magic
Ball and Butterfly. Out of all the equipment used, 80% are made in India while 20% are imported.
The play areas in the park are colourful and are laid with EPDM (Ethylene-Propylene-Diene
Monomer) and tactile pathways. EPDM, is an eco-friendly, non-toxic, non-slippery rubber that
provides a hard surface but minimizes/eliminates the impacts of injuries, making it safe for children.
C
On the other hand, the tactile pathways enable easy access and navigation of the playspace area
by children with visual impairment. The play area is further divided into 13 different zones for
physical games, a therapeutic area, a leisure area, a sensory area and a panel for mental games.
» Zone 1: Has two kinds of swings - Bucket Swing and Mama & Baby Bucket Swing that
R T

enables both the mother and baby to swing together. They have a safety belt which ensures
that the child is secured while swinging.
» Zone 2: Has a five-seater seesaw that enables 5
FO F

children to play together helping them to develop Place of origin:

Bangalore, Karnataka, India
CI

required social skills.

» Zone 3 & 4: Has a Merry-Go-Round which is Category:
A

accommodative of a wheelchair, enabling children in Inclusive Park Design

wheelchairs to play with children without disabilities
ensuring inclusivity. Product Development Stage:
» Zone 5: Has an Interactive Butterfly Panel, a game Tested & Market Ready
N R

activity station that enables - sensory, tactile, fun Commercial information:

activities and puzzles to keep children entertained NA
and engaged.
» Zone 6: Has a 3-seater Toddler See-Saw and Toddler Year of innovation:
D

Slide Attractive set of play equipment for enabling NA

T

bonding among children. Pricing:

O

» Zone 7: Has a Roller Bed, which is an inclusive

NA
play equipment that makes rolling exciting and
strengthens hand muscles. Revenue model:
» Zone 8: Has a Therapeutic Park and a Unique Magic NA
Ball which has different kinds of play equipment that
strengthens muscles, hand and eye coordination and
music play to calm the minds of children
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MARKET-READY SOLUTIONS
» Zone 9: Has roller slides, normal slides, climber ropes, rock-climbers, climbing nets, panel games and
tunnels. This caters to all the physical activities while creating an adventure experience, giving a sense

AT Y
of an underwater world experience with colourful artwork and lighting arrangements.
» Zone 10: Has a Nest Swing and Wheelchair Self-Swing that enables children to lay down/sit and swing.
The latter enables the child to wheel themself into the swing through a ramp and swing on their own.

N
» Zone 11: Has Sandpit tables that enable a child in a wheelchair to access and play with the sand.

UL P
» Zone 12: Has a Leisure Play Area with a zig-zag table with board games embedded in them enabling
children-parents and children-children to play together.

IO
» Zone 13: Has a Sensory Area with grass, sand, rough cobblestones and smooth pebbles to enable

RC O
sensory identification of different textures by touching and feeling.

The park has been audited for its accessibility by the Association for People with Disabilities (APD) with the
help of APD disabled children.

Benefits and Use Case

C
This public park is accessible and inclusive of children with disabilities. It is a safe and secure, aesthetically
pleasing and an ergonomically suitable play area that offers recreational and developmental opportunities
for the children. All the equipment is suitable for children with disabilities up to 15 years.
R T
FO F
CI
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A
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For more information contact: [email protected]

74

Neighbourhood
By Indore Smart City Development Limited

Problem Addressed
Harsiddhi, a locality in Indore is centrally located and falls under the Area-Based Development

AT Y
area. It is one of the most diverse areas with varied built uses and people from diverse socio-
economic backgrounds. It also accommodates a maximum number of early-childhood development
(ECD) facilities in the city. The locality was viewed from multiple lenses, which resulted in the

N
identification of the biggest challenge faced at the city-level i.e. accessibility to public spaces, and

UL P
lack of an inclusive design and planning approach.

IO
Product Description

RC O
The solution included a neighbourhood revampment where the design adopted ensured inclusion
and safe access to open spaces and ECD facilities. The target was to develop an ecosystem for
encouraging transformations and behavioural change beyond physical transformation. The
solution was tested in the form of five pilots in neighbourhoods that are diverse and challenging
with a high concentration of Early Childhood Development (ECD) services like anganwadis and
parks.
C
» Pilot 1: Green, playful & Inclusive open space at Arjun Pura Garden using limited resources
» Pilot 2: Creating safe pedestrian access and developing an ecosystem to cater to ITCs at C
P Shekhar Nagar Park.
R T

» Pilot 3: Creating a dedicated nature-based play space and developing an ecosystem to

cater to ITCs at South Rajmohalla Garden
» Pilot 4: Creating a neighbourhood public space in a vulnerable area of Sethi Nagar
FO F

» Pilot 5: Creating a neighbourhood public space in a

CI

vulnerable area of Machhi Bazaar, Kadaav Ghat

Place of origin:
Indore, Madhya Pradesh,
A

To tackle the challenge of inclusion and access to public

India
spaces and ECD facilities for varied users, Indore Smart
City held citizen engagement programs, focused group Category:
discussions, and capacity-building workshops. This also Inclusive Placemaking
N R

included the organisation of other activities such as

competitions and discussions by individual experts like Product Development Stage:
Tested & Market Ready
child psychologists for ensuring a healthier Indore and
understanding the vision of children and other citizens Commercial information:
D

about their dream neighbourhood. These citizens’ NA

T

aspirations were incorporated into the planning and

Year of innovation:
O

designing of these neighbourhoods. The air quality and

NA
decibel levels at open spaces and ECD facilities were
measured to be PM2.5 at 95CM, 1.2M and 1.8M. Based Pricing:
on these results, to ensure safe air quality, interventions NA
like thick green buffers with specific types of plants were
planned. To ensure sustainability, the re-use and recycle Revenue model:
process was also adopted as a practice. For providing a NA
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MARKET-READY SOLUTIONS
natural environment conducive for children to grow, the designs adopted focused on nature-based solutions.

AT Y
The neighbourhood revampment solutions targeted inducing a sense of ownership through a systematic
process which laid the path to a healthier city development process. This included organising awareness
campaigns, encouragement to local champions and developing a strong local network comprising citizens,

N
civic groups, RWAs, NGOs, individual experts and government agencies. Financial sustainability was ensured

UL P
through innovative funding mechanisms.

IO
Benefits and Use Case

RC O
Under the project, the neglected parts of the city with important facilities such as ECD and public parks are
made accessible. The project takes into account marginalised groups such as rag-pickers and slum dwellers
as equal citizens and involves them at each and every step of the development process. An eco-friendly
approach is followed that uses recycled and green material to create wealth from waste. The spaces designed
are both playful and educational representing the motto of ‘play, learn & grow. The project has components
C
of - pedestrianization of spaces with a focus on ITCs, achieving targeted behavioural change with the aim of
making each project a true transformation. These interventions are expected to act as lighthouse projects to
solve certain generic and common case problems that are present in every city.
R T

Target Setting
The achievements and learnings from these pilot projects have led to the preparation of a scalability plan for
Indore, with resilience and ‘Green Indore’ being the main focus. The scalability plan aims to target different
FO F

sectors and their associated physical infrastructure including education, healthcare, parks and open spaces,
CI

green-blue infrastructure, streets and junctions, transit stations and ECD facilities. The aim of the plan is to
ensure that all citizens, people from all age groups and socio-economic backgrounds benefit through physical
A

interventions, behavioural change, citizen engagement and social transformations.

N R
D
T
O

For more information contact: [email protected]

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FO F
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N
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Implemented Solutions
Category 3
78

WINNING SOLUTION

Multi-Dimensional Inclusiveness:

Using Advanced
Technologies for

AT Y
Education and Literacy

N
UL P
By Belagavi Smart City Limited

IO
RC O
Problem Addressed
The solution address three interrelated problems related to a child’s growth. A child’s growth
which can be stunted during the Prenatal and Postnatal periods is difficult to assess. Along with
this, detection, and intervention for the treatment of Dyslexia, ADHD, and Autism at early stages
C
of growth can be challenging and expensive. Furthermore, managing education and health for
children with and without disabilities is technologically challenging and strenuous.

Product Description
R T

‘Multi-dimensional inclusiveness using advanced technologies inEducation and Literacy’ is the

solution being implemented by Belagavi Smart City as
one-of-a-kind comprehensive support system for elderly,
Place of origin:
FO F

women, children, youth and people with disabilities.

Belagavi, Karnataka, India
CI

This includes a) Artificial Intelligence (AI) based literary

solutions at public library consisting of Smart e-Books, Category:
A

Active e-Books, Smart e-Newpapers & e-Magazines; b) Assistive Technology

neuroscience-centric advanced e-flashcards to monitor,
Product Development Stage:
measure and manage cognitive skills among children
Commercially Available
in public kids zone; c) language learning facilities for
N R

elderly, women, girls and children with disabilities using Commercial information:
Smart e-flashcards; d) Smartness-as-a-Service at the NA
Integrated Command Control Centre (ICCC) to encourage
Year of innovation:
entrepreneurs and innovators to provide social impact
D

2021
solutions; and e) 24/7 App-based engagement to monitor,
T

measure and manage pre-natal and post-natal care with Pricing:

O

instant help using animations and local language. Free as Public Utility

Revenue model:
Latest technologies like AI, Machine Learning (ML),
Private Institutions,
Deep Learning, and Cognitive Neuroscience are used
Universities, Corporates
for the first time in a library and at kids learning centres. and Private Organization
Recollection centric neuroscience techniques are used to Subscription
create cognitive e-flashcards that can help in monitoring,
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IMPLEMENTED SOLUTIONS
AT Y
N
measuring, and managing the cognitive skills, language and other learnings in children. The cognitive

UL P
measurement methods help check the deficiencies and disabilities in children, which are then corrected by
using the neuroscience technique. This cognitive measurement is supportive of multiple scales such as the

IO
Wechsler, MISIC and Standford-Binet to use neuroscience techniques. To support Anganwadi workers, in

RC O
rural areas, who do not know how to use technology, the AI/ML system, based on the disability of the student,
automatically generates calendars, tasks and lesson plans. Further, for parents who are uneducated and
belonging to marginalized communities, the automated lesson plans and calendars help with the students’
learning along with provisions for comprehensive reporting and analytics that helps children as well as
caregivers learn about the progress being made by the children including children with visual impairment.
C
One of the components at the library is the Smart e-Books, which are co-authored by both humans as well as
AI with each e-Book measured for its grading and complexity. Many institutions, students, and pre-primary
and primary schools are visiting these libraries on a regular basis including parents of students belonging to
marginalised communities who have no understanding about disabilities are now able to access information
R T

about the disabilities in children and gain knowledge about cognitive deficiencies to care for their children’s
needs. All these solutions for all institutions are centrally monitored at the ICCC.
FO F

Benefits and Use Cases

CI

The multi-dimensional solution using new and emerging technologies allows accessibility and inclusion to be
mainstreamed as the solution that can be used by both children with and without disabilities. Further, using
A

technological systems, the solution is helpful in reducing the impact of late detection of cognitive disabilities
in children and adults. The free-to-use cognitive measurement, therapies and learning for children with
disabilities are extremely beneficial for people from lower economic backgrounds.
N R

Target Setting
The current business model of Belagavi is that unlimited and uninterrupted service is provided at the offline
mode, smart components have a chargeable subscription for the abled, and is free for the disabled. The
solutions used are compliant with the National Education Policy (NEP) 2020 for children and adults with
D

disabilities across all educational institutions and organizations campuses. Subscription model allows private
T

institutions and organizations to deploy these state-of-the-art highly affordable and replicable solutions. The
O

subscription fee creates a self sustenance model for the city.

This multi-dimensional solution can be easily replicated in other cities using basic ICT infrastructure and the
data being collected by the cities. Social Entrepreneurs in Health, Education, Safety etc. can implement this
solution instantaneously using Smartness-as-a-Service.

For more information contact: [email protected]

80

WINNING SOLUTION

myUDAAN
By Tekra Solutions Pvt. Ltd.

Problem Addressed
Restricted mobility, inaccessibility and proper assistance are the major gaps faced by people with

AT Y
disabilities to an independent living, where they are not dependent on their friends, family and
relatives to step out every time.

Product Description

N
UL P
myUDAAN is a single epicentre app (mobile application) that provides accessible transportation,
and related services and products for people facing mobility challenges. It has pioneered the

IO
wheelchair assistance service in India where it provides wheelchair services at malls for persons

RC O
with disabilities and senior citizens. It also provides them with accessibility information of the
facility making it one of the first online accessibility and mobility assistance services available in
the country.

As a one-stop solution for all problems related to mobility, myUDAAN solves all interrelated
C
mobility problems using innovative technology that enables a user to: 1) book on-demand
mobility assistance, where persons with disabilities and the elderly can book a mobility assistant
through simple steps, similar to the mainstream ride-sharing companies providing on-line booking
services, allowing them to move freely in malls, cinema halls, and large open spaces and to also
R T

travel independently with dignity and freedom; 2) seek accessibility information, where persons
with disabilities and the elderly can check verified accessibility information of the location and
the destination point; 3) purchase and sell mobility products, where users can gather information
FO F

or purchase unique mobility products on the platform

CI

with the dual purpose of connecting assistive mobility

Place of origin:
innovators with beneficiaries. The assistive technology Navi Mumbai, Maharashtra,
A

coupled with the in-premise or outdoor assistance by India

myUDAAN is envisioned to solve the last-mile mobility
issues for all. Category:
Mobile Application
N R

It also offers flexibility in hiring mobility assistants Product Development Stage:

depending on their need as it allows users to book slots of 4 Commercially Available
hours, 8 hours, and 12 hours, with per hour costs at just Rs
100. The specialised assistance service keeps in mind the Commercial information:
D

requirements of language, mobility aids, and sensitivity that NA

T

are essential components in this service. More importantly, Year of innovation:

O

with safety being the prime concern for people with 2019
disabilities who are at a higher risk for abuse, myUDAAN
offers a comprehensive and vetted care programme as Pricing:
attendants are made to go through an elaborate screening NA
process, including criminal background check and regular Revenue model:
sensitisation and training programmes. NA
 81

IMPLEMENTED SOLUTIONS
Benefits and Use Cases
With the provision of outdoor services and end-to-end solutions such as a visit to a doctor’s clinic, a bank or a

AT Y
park, a social gathering or a trip to a different city including mobility assistance in buildings without elevators,
the solution serves to increase the quality of life and experiences of persons with disabilities and the elderly
in the city while providing employment opportunities for many.

N
UL P
Target Setting
myUDAAN is currently being implemented in Mumbai, Maharashtra. Since the model is asset-light and

IO
economical, it’s easier for the solution to be replicated in other cities for creating a mobility ecosystem that

RC O
provides users with mobility support and information about accessible areas in the city. The major business
strategy is an on-demand service model in which the customers are charged an hourly cost with 20% margins.
The mobility goods marketplace is another source of revenue. The assets are kept at minimal and are
compensated based on the completed bookings.
R T
C
FO F
CI
N R
A
D
T
O

For more information contact: [email protected]

82

WINNING SOLUTION

‘Moving with Pride’

- Mo Bus and Mo E-Ride
By Capital Region Urban Transport (CRUT)

AT Y
Problem Addressed

N
‘Moving with Pride’ is a multimodal integration project that focuses on inclusive public transport

UL P
with an aim to transform the urban mobility experience for all. The two initiatives under the
project, Mo Bus (city bus) and the feeder service, Mo E-Ride (E-Rickshaws), through its policies

IO
on reservation, infrastructural design, data management and training and capacity building have

RC O
been able to create a model public transport ecosystem that is inclusive, sustainable, smart, safe,
affordable and accessible to all.

Product Description
The initiative has a fleet of 265 buses spread across 35
C
routes serving more than 1.5 lakh people per day. The
success of this initiative lies in its integration of reforms Place of origin:
for both its commuters as well as its staff particularly, with Bhubaneswar, Odisha, India
policies such as 50% reservation for women as Mo Bus
Category:
R T

‘Guides’ (conductors) and 100% reservation for women, Public Mobility System
transgender and socially disadvantaged people as Mo
E-Ride ‘Sarathis’ (drivers), and regular counselling with Product Development Stage:
FO F

periodic capacity-building sessions for the crew with special Commercially Available
CI

emphasis on ways of providing gender-sensitive public

Commercial information:
transport service and efficient passenger management. NA
A

At present, 40% of Mo Bus Guides are women which has

made female commuters, senior citizens and children feel Year of innovation:
safer and more protected. Priority seats are also reserved Mo-Bus - 6th November 2018
for senior citizens, women and persons with disabilities, Mo E-Ride – August 2021
N R

and special discounts for persons with disabilities and a Pricing:

flat 50% discount for senior citizens have been provided. Base Fare for Non-AC Mo Bus
To facilitate comfortable waiting areas for passengers, 200 Services - ` 5.00 for 0-4 km
Bus Queue Shelters (BQS) across Bhubaneswar are located
D

Base Fare for AC Mo Bus

strategically by road at points which serve as a safe waiting
T

Services - ` 5.00 for 0-2 km

area equipped with benches, route map, Public Information Base Fare for E-Ride – Flat
O

System (PIS), adequate lighting and separate dustbins fare of `10.00

for disposing of biodegradable and non-biodegradable
wastes. There are also e-toilets and public bicycle stands Revenue model:
located beside the BQS. Live tracking and online services PPP model based on Gross
in Mo Bus App, CCTV surveillance and emergency panic Cost Contract
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IMPLEMENTED SOLUTIONS
button inside the Mo Bus, along
with the presence of separate
washrooms for male, female
and transgender in the depots
further, cater to the safety
and inclusion of women and
transgenders and encourage
the use of public transport
systems.

AT Y
The services of CRUT are
integrated with Intelligent
Transport Management System

N
which includes Automatic

UL P
Fare collection System (AFCS),
Automatic Vehicle Locating

IO
System (AVLS), effective

RC O
incident management through
live tracking in dashboards, etc. More importantly, CRUT is the first public transport authority in India to have
a disaggregated data collecting ticketing system based on age, gender and disability which further ensures
effective managerial decision-making on transportation planning.

Benefits and Use Cases

C
CRUT’s effective integrated planning, design and monitoring systems have been instrumental in strengthening
the citizen’s confidence in the Mo Bus service for creating a sustainable mobility ecosystem including the first
and last-mile connectivity services through Mo E-Ride.
R T

The ‘Moving with Pride’ initiative follows a public-private partnership (PPP) model with a Gross Cost Contract
where the operators are paid by CRUT based on a fixed rate set based on the kilometres driven. CRUT earns
FO F

through the revenue collected from the bus fare and advertisements in BQS. While CRUT is the regulatory
CI

body, the Operators are responsible for procurement and maintenance of buses along with maintenance of
depots and recruitment and training of Captains (drivers). The Revenue Collection Agency hired by CRUT is
A

responsible for ensuring accurate collection of revenue and the hiring and training of Guides (conductors).
Dedicated teams are deployed to ensure prompt incidence management and grievance redressal.

Target Setting
N R

Being a public transport service provider, the end users of CRUT comprise a plethora of people. However,
inclusivity being one of the core values of CRUT, the system has been designed in a manner where minute
details has been taken care of regarding ensuring that the services of CRUT are user-friendly, especially for
women, geriatric population, children and people who are differently abled. From the point of view of an
D

organisation, CRUT has been highly gender inclusive as far as its workforce is concerned. In fact, through its
T

uniquely designed recruitment policy, it is not only women but transgender have also been mainstreamed in
O

this profession of public transport which otherwise is a highly male dominated sector.

The social and gender-inclusive approach adopted by CRUT can be further replicated in other cities for
effective integrated planning, design and monitoring systems enabled with smart technologies that enable
inclusion for all.

For more information contact: [email protected]

84

WINNING SOLUTION

Nirbhaya App
By Sagar Smart City Limited

Problem Addressed
During an emergency concerned with the safety and security of women, reaching out and

AT Y
communicating to the police by a victim and vice versa is always difficult. Since the matters are
time-sensitive and lack of communication and information affects the decision-making required
for taking appropriate actions.

N
UL P
Product Description
Nirbhaya is a mobile-based application developed by Sagar Smart City to push the agenda of

IO
women and girl safety forward including people with disabilities. The application has been

RC O
designed to address the challenges related to instant action during any emergency concerning
the safety and security of women and girls such as reaching out to police on time or locating and
contacting the victim in time.

The application has integrated essential features such as GPS tracking, emergency contact
C
numbers, and directions to safe locations, among others. It also provides instant redressal of
complaints raised and registered on the application. The mobile app has been provided with an
SOS button that can be enabled in case of any perceived danger. It allows the user to dial a pre-
defined emergency number, in case no emergency number is fed into the application, an email
R T

and message are sent to Integrated Command & Control Centre or the Police Department as a
system default. The application sends the user’s location to
the configured group through a GPS tracking system and
Place of origin:
FO F

allows the user to click pictures of the surrounding area

Sagar, Madhya Pradesh, India
CI

from both the front and back camera, including attaching

audio and video clips and sharing one’s current location Category:
A

with the police and the user’s pre-fed emergency contacts. Women Safety Mobile
Application
Benefits and Use Cases
Product Development Stage:
In case the user is being followed, the application allows the
Ready for Implementation
N R

user to send an image of the stalker through the application

and share the current location. Further, for women’s safety, Commercial information:
the application allows the police to define safe and unsafe NA
areas in the city and send important notifications to the
D

Year of innovation:
users regarding the same. Alternatively, the Nirbhaya
T

NA
mobile application enables the users to pin all the safe and
O

unsafe areas to ensure that the ground realities are being Pricing:
captured through the voices and experiences of women NA
and girls in the city. It also assigns value or a score to the
Revenue model:
various areas in a city which is reflected as a ‘safety score’
NA
of the respective areas so that it could be referred to in
 85

IMPLEMENTED SOLUTIONS
a problematic situation for safety purposes by the user group. The application can be used on both mobile
phones and tablets.

AT Y
Target Setting
The mobile application is available for the citizens of Sagar Smart City Ltd. for free and has already been

N
downloaded 4,579 times so far. Given the simple and participatory nature of the solution provided by Sagar

UL P
Smart City for locating ‘safe and unsafe’ areas in the city, the solution can be easily replicated in other cities
and organizations.

IO
RC O
C
R T
FO F
CI
N R
A
D
T
O

For more information contact: [email protected]

86

NeoFly & NeoBolt

By NeoMotion Assistive Solutions Pvt Ltd.

Problem Addressed
Finding customized and affordable outdoor mobility solutions that are fit to use as per the local

AT Y
environmental requirements remains a challenge for persons with disabilities in the country. The
lack of locally trained human resources and accessible mass rapid transport further alleviates
the problem of independent outdoor mobility. Combined, both these challenges severely impact

N
independent self-care, economic independence, self-confidence, community participation and

UL P
the overall quality of life of wheelchair users leading them to abandon their wheelchairs and get
restricted indoors.

IO
Product Description

RC O
NeoBolt and NeoFly by NeoMotion Assistive Solutions Pvt. Ltd. address the unavailability of
appropriate indoor and outdoor mobility solutions. NeoFly, a user-friendly wheelchair available
in 18 customizations that conforms to the user’s body and needs, and NeoBolt, a motor-powered
clip-on, seek to change the situation for persons with disabilities and enhance their health and
C
lifestyle choices. NeoBolt together with NeoFly transforms the latter into a safe, roadworthy
vehicle making it a low-cost outdoor mobility option. It has a maximum speed of 25 kmph and
can travel up to 25 km per charge. While Neofly’s wheelchair design with a 30% smaller footprint
enhances its accessibility to narrow spaces and is efficient to propel, NeoBolt can be safely used
R T

on uneven terrains making it a reliable mobility solution.

The cushion design and material provide stability, and Place of origin:
ease in getting transferred, and are also skin-friendly. IIT Madras, Chennai, Tamil
FO F

More importantly, the wheelchair design makes the user Nadu, India
CI

more visible than the wheelchair and the design of the

wheelchair also enables the user to independently attach Category:
Assistive Transport
A

NeoBolt and eliminates the need to get transferred into

Technology
other vehicles. In addition to this, there are two ancillary
services provided by NeoMotion:: Product Development Stage:
Commercially Available
N R

» NeoFit: It is a remote assessment platform that (Already Implemented)

assesses the kind of wheelchair customisation
Commercial information:
required by using user measurements and data
NA
points on health and lifestyle. It generates a clinical
D

prescription with the required details. Once this

T

Year of innovation:
prescription has been approved by the user, the NA
O

order is assembled and door-delivered.

Pricing:
» NeoCare: It is an after-sales service platform that
NA
provides the support required for making changes in
wheelchair configuration, replacing damaged parts Revenue model:
or guidance on usage remotely. NA
 87

IMPLEMENTED SOLUTIONS
NeoMotion is making these solutions affordable by providing instalment payment options through local
partnerships. These services together contribute to creating a quality and affordable local ecosystem for

AT Y
assistive technology.

Benefits and Use Case

N
NeoFly and Neobolt have opened livelihood opportunities for people and have enabled people to go to

UL P
offices independently. Companies such as Zomato are now onboarding people with disabilities for last-mile
food deliveries as delivery executives in Chennai, Bangalore, Pune, Mumbai, and Patna, which initially was

IO
an opportunity open only to persons without disabilities. It is estimated that these people are now earning

RC O
Rs. 9,000 - Rs. 10,000 per month. The founders have also reached out to India Post and national newspaper
dailies such as the Hindu and the Times of India for seeking the inclusion of persons with disabilities as
delivery persons for their services. Along with livelihood opportunities, the products enable students and
staff with disabilities to go to college and universities and reduce their dependence on family and relatives
for transportation.
C
Since NeoBolt can also be taken inside the metro, it has increased the use of intra-city metro facilities by
persons with disabilities in Delhi, Chennai and Bangalore metro rail, thereby, improving end-to-end mobility
for them. The product is cost-effective and can save up to Rs 9,000 in transportation costs.
R T

Target Setting
Corporates have come forward and supported beneficiaries by providing them with NeoFly and NeoBolt at
FO F

subsidized costs. CSR leadership has also taken into consideration the holistic and cycle-life of the products
CI

which has helped NeoMotion to change the lives of 300+ beneficiaries with funds of ` 2.5 crores. The product
can be used by elderly, people with locomotive and other physical disabilities such as polio, spinal cord injuries,
A

cerebral palsy, muscular dystrophy, and also people who have undergone amputation and were injured in the
Army, Air Force and Navy.
N R
D
T
O

For more information contact: [email protected]

88

Sarvekshan
By Institution for Disasters Emergency & Accidents (IDEA)

Problem Addressed
Data collection for evidence-based planning is a critical but difficult and extensive task.

AT Y
Product Description
Sarvekshan is an evidence collection tool which helps collect primary data and conduct surveys.

N
It is a hybrid product that integrates chatbot and HTML. Its ready-to-use features like the option

UL P
of using multi-Indian languages, currently available in 11 Indian languages, have made it a ready
reckoner for the Indian audience. The Sarvekshan dashboard enables the dissemination of survey

IO
links and multimedia (such as text, photos, videos, and GIFs) among target user groups. Once

RC O
the media gets uploaded, it can be circulated through a link on communication platforms such as
WhatsApp, Gmail, messages etc. The dashboard also has data presented as infographics however,
the survey cannot be left in between unless the window has been closed completely. Further, to
ensure that no data is lost before the survey is completed due to the tab/window being closed,
the minimum capturing technology captures whatever data has been filled in the survey form and
C
as it is a real-time data capturing dashboard, the survey implementer can view the data being
populated in real-time.

Benefits and Use Case

R T

Sarvekshan can be particularly important during disasters Place of origin:

as it enables reaching out to people far and wide and Lucknow
collecting data to combat the disaster. The survey link can
FO F

be disseminated by the government or any implementing Category:

Digital Data Collection
CI

organization for collecting data. The first 24 hours after the

dissemination of the survey become crucial as the servers Technology
A

will be gathering data putting an additional load on the Product Development Stage:
servers which can become a challenge in reaching out to the Commercially Available
masses during such situations. Thus, Sarvekshan provides (Already Implemented)
a ready solution that could give assured results for data
N R

collection from affected communities. The Sarvekshan tool Commercial information:

was successfully used for evidence-based data collection NA
for the Social Listening initiative developed by the World Year of innovation:
Health Organization (WHO) during COVID-19 to listen to 2020
D

and work with communities to understand and respond to

T

concerns and strengthen their response to public health Pricing:

A monthly subscription of INR
O

concerns and vaccination. The Sarvekshan tool has also

60,000/-
been used across India during the COVID-19 pandemic
by various stakeholders to share their perceptions and Revenue model:
knowledge about the disease’s prevention and control. Subscription-Based
 89

IMPLEMENTED SOLUTIONS
Target Setting
The tool can further be used by cities to collect data from marginalized and vulnerable communities on various

AT Y
health and social aspects to support in planning and implementation of better programmes and policies for
these communities. The dashboard at the backend is usable for any department or body and can be accessed
by all Indian states and even globally, thus making the tool easy to use. The tool is cost-effective, aesthetically

N
appealing and also effective in data collection. Also, sign language videos can be used on this platform for

UL P
attracting such evidence collection so that total inclusivity is addressed. The app could be further made usable
for people with dyslexia, visual impairment, hearing and speech impairment and for people with no or limited

IO
education with the use of varied voice features, sign language videos, icons and photos.

RC O
C
R T
FO F
CI
N R
A
D
T
O

For more information contact: [email protected]

90

Sahayatha
By Dhanvantri Biomedical Private Limited

Problem Addressed
According to WHO in India 30.8 million are mobility impaired, out of which 10 million require

AT Y
defecation assistance. About 4% of death results every year during the transfer of patients to the
toilet. There is a pressing need for the mobility impaired population to make their Activities of
daily living (ADL) easier and independent. Managing bedridden patients is an important issue and

N
many people are involved in it and patients need round the clock assistance. Any reduction in the

UL P
number of people involved and the amount of effort required is going to benefit a large section of
society. A bedridden patient is unable to move or sit, has to take bedpan for normal physiological

IO
functions such as defecation & urination. Using a bedpan is cumbersome and uncomfortable.

RC O
Product Description
People with restricted mobility often face problems in defecating hygienically, independently and
with dignity. They have to make multiple transfers from their place of sitting into a wheelchair
and then to the bathroom and vice-versa. They are also highly dependent on their family and
C
caregivers to carry out such basic needs.

Product Description Place of origin:

Sahayatha is a smart defecation cleansing assistive device Coimbatore, Tamil Nadu, India
R T

created for people with restricted mobility. The defecation

cleansing unit consists of a wheelchair which has inbuilt Category:
defecation and cleansing assembly and assists patients Assistive Defecation
Technology
FO F

by allowing for a comfortable defecation process. The

CI

defecation unit also includes a switch for cleansing and a Product Development Stage:
water jet spray angled at 60 degrees. In addition to this, Commercially Available
A

the solution also reduces the number of transfers made by (Already Implemented)
a person with restricted mobility transfers. It also reduces
Commercial information:
the number of assistants required to perform the act of
GEM portal( OEM), Flipkart,
defecation and eliminates the negligence that is associated
Extended stores and on the
N R

with repeated manual care of patients and people with official website at http://www.
restricted mobilities such as persons with physical dhanvantribiomedical.com/
disabilities and the elderly. The solution makes the process
of defecation assistance and cleansing hassle-free. Year of innovation:
D

2019
T

Benefits and Use Case Pricing:

O

This solution can be used by patients and people with Rs.39,999/- only
restricted mobility in hospitals and homes. The solution
can be easily integrated with institutions such as hospitals Revenue model:
and primary care centres for serving the needs of the Business to Business and
patients. The solution also reduces the time and labour Business to Customers
involved in assisting the patients particularly, in moving Revenue model:
NA
 91

IMPLEMENTED SOLUTIONS
and waiting for the patient during their entire defecation process. It also prevents inpatient falls by 90% and
reduces the number of caregivers for a single patient from 3 to 1. Improving the quality of mobility of persons

AT Y
with disabilities and patients by upholding their dignity enables their independence and social integration.
Sahayatha can easily be used in old-age homes, hospitals, and homes.

Target Setting

N
UL P
Hospitals, retirement homes/villas and insurance companies that cater to the elderly and persons with
disabilities can use this solution.

IO
RC O
C
R T
FO F
CI
N R
A
D
T
O

For more information contact: [email protected]

92

Wheelchair Accessible
Transport
By Ezy Mov Solutions Private Limited

AT Y
Problem Addressed

N
Cities in India are developing at a rapid pace and public transport infrastructure is gaining

UL P
prominence with the introduction of metro and electric vehicle systems with slick features.
All almost all forms of public transport are incorporating inclusive designs and making them

IO
wheelchair accessible. They have solved the middle mile problem, but the first mile and the last

RC O
mile connectivity issue still persists.

The problem of a little is a problem of the plenty, in this case it is the mobility impaired. Wheelchair
users have little or no access to benefit from the public transport infrastructure, as the question
arises, who will take them from their house to access an accessible bus/metro. Autos/taxis/
C
ambulances have restricted access and can’t accommodate a wheelchair user as they are
not wheelchair compatible and hence, they become dependent on family and friends for their
movement..
R T

Product Description
Ezy Mov is primarily an essential transport company that
provides dignified accessible transport services for people Place of origin:
FO F

with limited mobility especially wheelchair users and Mumbai, Maharashtra, India
CI

senior citizens.
Category:
Wheelchair Accessible
A

They have specially designed vehicles with hydraulic Transport Solution

wheelchair lifts and restraint systems that enable the
wheelchair user to travel while sitting in the comfort of Product Development Stage:
his/her own wheelchair in a safe and convenient manner. Commercially Available
N R

The company has also introduced accessible E-rickshaws (Already Implemented)

for the masses powered by lithium-ion batteries making Commercial information:
them cheap and environment friendly. The services are NA
affordable, convenient and risk-free and most of all it gives
D

people the power to travel independently at their own will. Year of innovation:
T

2015
O

Benefits and Use Case Pricing:

The company is best suited to offer first mile and last mile NA
connectivity, the transport services can be easily plugged
into the public transport infrastructure and provide all mile Revenue model:
connectivity with ease. NA
 93

IMPLEMENTED SOLUTIONS
During the COVID-19 pandemic, the company was engaged by the Mumbai Municipality to run a campaign
in high catchment areas including slums and lower-income housing colonies to transfer people with limited
mobility to the nearest medical center. The Election Commission engaged the company to offer accessible

AT Y
transport solutions to voters in Mumbai, Goa and Ranchi and gave the wheelchair users an opportunity to
vote.

N
Their service has enabled thousands of people to access healthcare, attend educational institutes, given

UL P
many an opportunity to earn a livelihood and helped families to socialize and travel for holidays with this
convenient transport service.

IO
RC O
Overall, the service has been a boon to the needy and has improved their quality of life and has helped them
come into the mainstream to build a better India.
R T
C
FO F
CI
N R
A
D
T
O

For more information contact: [email protected]

94

TurnPlus Assistive
Technology Solution
By Truce Consulting Services Pvt Ltd

AT Y
Problem Addressed

N
Most persons with disability and the geriatric population face the problem of getting in and out

UL P
of cars. In India, there are very few automobile solutions that are completely engineered and
developed to assist persons with disabilities in their day-to-day commute. The available solutions

IO
are mainly local modifications which are largely dependent on the local garage which makes them

RC O
non-scalable and highly inconsistent. Safety and reliability are also important issues that are often
left unaddressed. Imported solutions are expensive and have limited dealers in India, besides this,
to make the solutions adaptable to the car, subsequent modifications have to be made to the car.
In case of any problem with the product, serviceability is another concern. These solutions are
also often not - frequently available, cost-effective and affordable.
C
Product Description
The patented solution TurnPlus is an award-winning independent assistive mechanism that
helps people with easy ingress and egress in the car, improving the quality of travel and life easier
R T

for people with medical conditions. It is a completely

engineered and scalable product, keeping in mind the
Indian context of use. TurnPlus does not require any Place of origin:
FO F

modification to the car and the existing OEM seat is used so NA

CI

the comfort and safety are intact. Installing this mechanism

Category:
in taxis will encourage many people including persons with
Assistive Transport
A

disabilities and senior citizens to step out of their houses

Mechanism and Device
and make choices they were sceptical to make. Along with
this, Truce Consulting Services also have RamPlus, a ramp Product Development Stage:
that is portable and can also be fixed. NA
N R

Commercial information:
Benefits and Use Case NA
Using the solution RamPlus as part of the taxi or the car
to make places with 1 or 2 steps accessible can make a lot Year of innovation:
D

of difference to the life of persons with disabilities and 2017

T

the geriatric population. Together, a kit of TurnPlus and

Pricing:
O

RamPlus in a car can ease the travel experience for people

NA
with disabilities. Having solutions like TurnPlus can be
cost-effective as multiple people can use it on a daily basis. Revenue model:
Thus, making it inclusive for all particularly for persons NA
with disability and senior citizens to help them lead a more
independent and fulfilling life.
 95

IMPLEMENTED SOLUTIONS
AT Y
Target Setting

N
There are over 250 users of the solution across

UL P
India and D2C, B2C and B2B customers. The B2B
customers include Microsoft, Lithium, Kickstart,

IO
Janani, and Titan, while the D2C users pan across

RC O
India and vary across different age groups and
disabilities. The B2C customers are the business
partners that help educate and sell their solutions
to the end customers.

Truce Consulting Services aims to make

C
automobiles, especially cars and public spaces
accessible for people with disabilities and the
elderly, thereby improving their emotional
R T

quotient. Thus, Truce Consulting Services aims

to make 10% of taxis in 10 major cities accessible
and 10% of parks and temples accessible in 10
FO F

major cities in India in the next 3 years so that

CI

senior citizens and persons with disabilities

can independently visit these places. Further, a
A

business proposal with taxi owners that would

encourage them to adopt TurnPlus and RamPlus
solutions is being explored with regard to the
same.
N R
D
T
O

For more information contact: [email protected]

96

Kotturpuram Infinity
Playspace
By Cityworks

AT Y
Problem Addressed

N
Children with disabilities have very few opportunities to interact and engage with other children

UL P
in public spaces due to lack of infrastructure that is designed to be inclusive. They tend to be
isolated in special needs schools. This lack of common play opportunities also desensitizes

IO
children without special needs to be empathetic. In addition to this, high quality public parks

RC O
are very important for physical, mental and emotional health. Public parks and playgrounds are
an environment for leisure activities that can be enjoyed by everyone at no cost. It is crucial for
these places to be accessible and usable in terms of their design, environment (natural and built),
and safety so that it does not restrict the participation of children and persons with disabilities.
Providing an inclusive playing space where children with and without disabilities together can
C
play which contribute to a rich range of physical, sensory, and social experiences for them.

Product Description
Kotturpuram Infinity Playspace addresses the development and growth process of children
R T

with and without disabilities. It also acts as a multi-generational gathering space for community
activities involving leisure, socialization and imaginative fun. Since city parks have an important
place in terms of the participation of individuals with disabilities in social life and physical functions,
FO F

ensuring physical fitness in urban parks has become a

CI

fundamental responsibility. It is also linked to having a

fully involved social life. To ensure that even people with Place of origin:
Chennai, Tamil Nadu, India
A

disabilities benefit from all possibilities of social life equally

as other individuals do, the Kotturpuram Infinity Playspace Category:
has a wheelchair-accessible play station with many fun Inclusive Park Design
elements such as an infinity walkway, stepping stones and
N R

table games. For providing a multi-sensorial experience Product Development Stage:

to all children, safe swings, a play tunnel, and wheelchair Commercially Available
(Already Implemented)
merry-go-rounds are installed.
Commercial information:
D

Benefits and Use Case NA

T

The design accommodates a wide range of individual

Year of innovation:
O

preferences and abilities giving users a choice in how they

2019
want to engage in each activity. It communicates necessary
information effectively to the user regardless of ambient Pricing:
conditions or the user’s sensory abilities. Elements such NA
as sensory stimulation, social and imaginative play, safety,
comfort, access, etc. have made the space more welcoming Revenue model:
NA
to all. The benefits are immense; children with disabilities
 97

IMPLEMENTED SOLUTIONS
AT Y
get an opportunity to socially interact with other children with and without disabilities, and they improve

N
their gross and fine motor skills, which are necessary for development.comfort, access, etc. have made the

UL P
space more welcoming to all. The benefits are immense; children with disabilities get an opportunity to
socially interact with other children with and without disabilities, and they improve their gross and fine motor

IO
skills, which are necessary for development.

RC O
Target Setting
Overall the park creates an environment which fosters play between all children and highlights the possibility
that with sensitive intervention we can universally enhance the experience for the entire community and
bring out the child in all of us.
R T
C
FO F
CI
N R
A
D
T
O

For more information contact: [email protected]

98

Handicare
By Oneceptual Technologies LLP

Problem Addressed
Persons with locomotor disabilities that use boards with wheels for travelling often face problems

AT Y
related to health and hygiene while pushing these boards with their hands. This includes blisters
and cracks that develop on their palms while pushing the board as well as a lack of hygiene that
gives rise to various diseases and causes other health problems. Along with this, sometimes while

N
moving the board, the clothes worn get stuck in the wheels and get torn thereby causing a loss of

UL P
dignity. People with disabilities often have less muscular strength and are prone to experience a
lot of pain in their hands, shoulders and spine when they push the board with their hands.

IO
Product Description

RC O
Handicare is a simple device created to make transportation easier which does not require any
external power source like a battery or fuel. To make it a simple easy-to-use product that is
manually operated, the design leverages the natural forces of friction, centrifugal force, inertia
and gravity. It has two handlebars for manoeuvring in left and right directions and a set of friction
C
wheels in the front. When the force is applied to the wheels, due to the friction created between
the wheels and the ground, the board moves forward. Stronger friction between the ground
and the wheels will make the device move more easily. The handlebars need to be moved more
frequently to reach higher speeds. It has a carrying capacity of 120 kg and requires nearly zero
R T

maintenance. The device is handy and portable enough to be carried anywhere - both indoors
and outdoors, without anyone’s guidance or assistance, thereby enabling the user to become self-
dependent and move with dignity.
FO F

Place of origin:
Benefits and Use Case
CI

Ahmedabad, Gujarat, India

The product design enables the user to use the board
A

without putting their hands on the floor, thereby ensuring Category:

their health and hygiene. The product is ergonomically Assistive Mobility Device
designed in a way that even a person who has lost one
Product Development Stage:
of the upper limbs can drive it. The wheels at the front Commercially Available
N R

provide high stability to the user and prevent falls even (Already Implemented)
if the surface is uneven, and also prevent tearing of the
user’s clothes while using it. The vehicle can also be used Commercial information:
for indoor purposes where other vehicles like wheelchairs NA
D

cannot be used. The basic advantage of this device is that

T

Year of innovation:
it can be used in narrower places like washrooms and 2019
O

bedrooms where other devices cannot reach due to its size.

This device can be termed ‘Eco-friendly’ since it does not Pricing:
require any kind of external power sources like fuel (petrol, NA
diesel, gas) or batteries, etc. The vehicle also does not Revenue model:
consist of heavy mechanical components like a gear or a NA
pulley. Thus, making the device safe and convenient to use.
 99

IMPLEMENTED SOLUTIONS
Target Setting
Handicare is available to users directly i.e. direct individual buyers, and also, through government schemes

AT Y
such as Assistance to Disabled Persons for Purchase / Fitting of Aids and Appliances (ADIP), Deendayal
Disabled Rehabilitation Scheme (DDRS), Accessible India Campaign (AIC) and CSR orders. The estimated
percentage of purchases through the former is 11%-12%, while the latter is 89%. The aim is to also provide a

N
multi-purpose vehicle that can be operated outdoors and indoors and the vehicle will be distributed to users

UL P
not only as a mobility solution but, also to support the user to earn a livelihood.

IO
RC O
C
R T
FO F
CI
N R
A
D
T
O

For more information contact: [email protected]

100

Planet Abled
By Planet Abled Private Limited

Problem Addressed
Travel and leisure experiences for persons with disabilities often remain overlooked by the

AT Y
industry, since they are not considered potential regular paying customers. Though a few solutions
exist in some countries, the focus is largely only on a single disability that leads to discrimination
against people with other disabilities.

N
UL P
Product Description
Planet Abled aims to make travelling inclusive for everyone - people with disabilities, older

IO
people, with friends and/or family where they have the freedom to travel to the desired place,

RC O
with the choice of the persons during their preferred time. It has designed inclusive trips that
allow everyone including all persons with disabilities to travel the way they desire. This includes
travelling solo, on a romantic getaway, rafting, skiing, hiking, including joining an inclusive group
of strangers to become friends. The group trips are inclusive where any person with a disability
and persons without disabilities can travel together and make the most of the trip. The strategy
C
followed by the team includes making the destinations accessible and inclusive, training and
sensitising the staff and the whole ecosystem, and making information and communication
accessible for everyone including assistive technology solutions across the traveller’s journey.
R T

Benefits and Use Cases

The benefits of such trips include disability awareness Place of origin:
among people, and learning about cross-disability in NA
FO F

various disability groups. For instance, blind people

Category:
CI

understand the challenges of deaf people and wheelchair

Inclusive Travel Service
users understand the challenges faced by autistic people,
A

among others. Moreover, it also helps persons without Product Development Stage:
disabilities to overcome their apprehensions about persons Commercially Available
with disabilities. (Already Implemented)

Commercial information:
N R

Target Setting NA
NA
Year of innovation:
NA
D
T

Pricing:
NA
O

Revenue model:
NA
 101

IMPLEMENTED SOLUTIONS
AT Y
N
UL P
IO
RC O
C
R T
FO F
CI
N R
A
D
T
O

For more information contact: [email protected]

102

Sensory Park
By Bhubaneswar Smart City Limited

Problem Addressed
Aspiring to be India’s first child-friendly city, Bhubaneswar needed play spaces that would

AT Y
suffice the needs and interests of children, which are accessible and inclusive. In the process, the
importance of exclusive places for children with disabilities that caters to multiple experiences
and brings about a child’s physical, cognitive, and psychological development was realised.

N
UL P
Product Description
The sensory park at Bhubaneswar is designed primarily to focus on the all-around development of

IO
children with and without disabilities. It was developed to provide children with disabilities equal

RC O
opportunities for outdoor play and social interaction with other children and their surroundings.
The project development followed a participatory approach.

With a spread of 1500 sq.m., the park is colourful and vibrant. Its design and layout make one
undergo a stimulating journey of senses and heighten cognitive awareness that brings positive and
C
safe learning experiences to children with disabilities. It has a variety of elements that stimulate
the senses and improve sensory integration for children with physical disabilities. The design of
the park, the inclusive play spaces and the pieces of equipment such as the music wall, braille wall,
wobble bridge etc. are specifically designed for children in different age groups and for a varied
R T

disability. It engages the children in a fun and safe way. The reflexology path with concentric
circles has different textures and surfaces, and creates different pressures on the feet that helps
in reducing stress and anxiety, and improves immunity. The
FO F

current park design is guided by old existing trees, such

Place of origin:
CI

green landscape elements along with the colourful flowers

provide visual delight as well as climatic comfort. This is Bhubaneswar, Odisha, India
A

complemented by the vibrant flooring patterns that play a Category:

prominent role in heightening the senses and making the Inclusive Park Design
park more welcoming.
Product Development Stage:
N R

Benefits and Use Cases Commercially Available

(Already Implemented)
This solution provides a way forward featuring inclusive
governance and recreational infrastructure for the Commercial information:
citizens of Bhubaneswar, the sensory park excels with NA
D

the state-of-the-art design. The ‘play together’ scenario

T

drives the kids to participate, interact with other children, Year of innovation:
2017
O

thereby improving their behaviour, mood, self-esteem, and

confidence, and helping them overcome their fears while Pricing:
becoming compassionate and empathetic towards other NA
children. The park empowers the children to be a part of a
larger environment by providing them easy, safer access to Revenue model:
NA
all the built and non-built public spaces. It not only ensures
barrier-free access to all but also provides a platform for
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IMPLEMENTED SOLUTIONS
the diverse socio-cultural and physical backgrounds of the city to intermingle and embrace Inclusiveness in
its truest sense.

AT Y
Target Setting
This idea is being widely accepted and a similar model can be replicated at other locations in the city. It could

N
also be adopted as a public component for places such as hotels, libraries, stadiums, auditoriums, airports, etc.

UL P
A dedicated space provided by the solution, would certainly be an added advantage to all people and across
all strata.

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For more information contact: [email protected]

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Pink Centres - Safe

Centres
By PVR NEST

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Problem Addressed

N
The research by PVR NEST found that women’s toilet facilities were operated and maintained

UL P
by men, the infrastructure of public toilets was dilapidated, open defecation was a concern, the
absence of well-lit premises was a threat to women’s safety and there was a lack of employment

IO
opportunities for undereducated women.

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Product Description
Pink Centres is a free-to-use, women-exclusive sanitation facility equipped with WASH Champions
i.e. women staff trained in best practices related to water, sanitation and hygiene. The initiative is
led by PVR NEST, it operates in a public-private model of partnership in the development of safe
C
and inclusive initiatives. The idea emerged when the National Commission for Protection of Child
Rights (NCPCR) and Municipal Corporation of Delhi brought PVR NEST on board for building
safer toilets in 2017.
R T

Pink Centres are considered to be unique among their Place of origin:

contemporaries because these sanitation facilities are NA
“Beyond-Toilets”. The centres have various hygiene
FO F

amenities such as vending machines with subsidized Category:

Accessible and Inclusive Toilet
CI

Menstrual Health Management (MHM) consumables, a

breastfeeding area, resting space, a bathing facility (at Design
A

limited locations), 12X7 water-electricity connection and Product Development Stage:

well-lit premises for safety purposes. The centres cater Commercially Available
to the all-around grooming needs of women and young (Already Implemented)
girls through provisions of bathing space, reading space,
N R

resting space etc. and their essential sanitation needs Commercial information:
through subsidized menstrual hygiene consumables. NA
Apart from providing safe sanitation facilities, the focus Year of innovation:
also lies in employing women from socially disadvantaged NA
D

backgrounds by upskilling them through a myriad of

T

workshops so that they can use the skills and knowledge Pricing:
NA
O

in their future ventures. At the Pink Centres, 50+ women

workers are provided essential vocational skills through Revenue model:
workshops on WASH practices, including plumbing, CPR, NA
self-defence, financial literacy, etc.
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IMPLEMENTED SOLUTIONS
AT Y
N
UL P
Benefits and Use Cases
The influence of WASH Champions and Pink Centres has fostered a positive behavioural change among women

IO
towards public-private sanitation. These trainings have been influential in providing community facilities for

RC O
women empowerment, shifting the societal narrative around women sanitation workers, and building a well-
rounded, sustainable, dignity-rich living for our WASH Champions. They have garnered a consistent rise in
users’ participation at the Centres which was 427,669 in 2021 and 76,320 as of April 2022. It is a rare and
impactful initiative for women, children, persons with disabilities, older people and transgender persons, one
that provides high-quality, essential and consumable sanitation, and also aims to upskill the workers.
C
Target Setting
The centres can also set a precedent for the government to replicate similar centres in future that would
promote women empowerment and make sanitation equitable for all. Pink Centres can be upscaled in
R T

- a) the Health & Sanitation sector with the provision of high-quality toilet facilities and essential sanitary
consumables; b) the Market Sector with the provision of co-working space for small businesses in the
community, promoting local businesses; and c) the Education Sector with space for local teachers to impart
FO F

their basic education and skills to the WASH Champions.

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For more information contact: [email protected]

106

Sarathi
By Guruprasad Tumkur

Problem Addressed
As the number of senior citizens and persons with temporary and permanent disabilities is

AT Y
increasing, it is essential to make provisions so that they can travel comfortably and independently.
According to the survey conducted, the current travel ecosystem does not allow easy travel for
such people with disabilities and the elderly, often leading them to travel stressfully or avoid it

N
completely.

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Product Description

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Sarathi is Coimbatore’s first wheelchair-accessible transportation service that provides a safe,

RC O
convenient and reliable commute for senior citizens and individuals with mobility impairment
to any location inside and outside the city. It is a readily available and affordable service
created to ensure comfortable travel. Currently, Sarathi
fleet comprises of a van that has been redesigned to
Place of origin:
accommodate one wheelchair, two independent seats,
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a 6”x2” long sofa bed and a chemical toilet with a swivel
Coimbatore, Tamil Nadu, India
seat. The driver has been trained and sensitized to assist Category:
wheelchair users. The wheelchair is pushed up a foldable Accessible Van Design
ramp placed in the rear of the vehicle. Currently, Sarathi
Product Development Stage:
R T

has one van in service and is available 7 days a week.

Commercially Available
(Already Implemented)
Benefits and Use Cases
FO F

The service ensures hassle-free travel for people with Commercial information:
NA
CI

disabilities, senior citizens and ladies with urinary

incontinence, thereby improving their standard of living.
Year of innovation:
A

The service creates an opportunity for people interested

NA
in doing socially relevant work that can also sustain them
economically. The drivers and attendants associated with Pricing:
the service get a decent take-home earning. NA
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Revenue model:
Target Setting NA
The service has been running for five years now, the plan is
to increase the fleet, and extend the service to other Tier-II
D

cities and then to the bigger cities.

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IMPLEMENTED SOLUTIONS
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For more information contact: [email protected]

108

Independent and Proud

Living for Deaf
By Dr. Srinivas Puppala

AT Y
Problem Addressed

N
Owing to their disability, persons with hearing and speech impairment were earlier denied driving

UL P
licences. Though they can now avail a driving licence, it is important to provide them with proper
driving training. Lack of proper training deprives them of owning a car which will give them the

IO
opportunity to lead independent lives as well as take up livelihood opportunities. A study was

RC O
conducted to understand the problems faced by people with hearing and speech impairment
and the major issue from the study was the inability to hear the sounds related to approaching
vehicles.

Product Description
C
The study observed that this problem can be overcome Place of origin:
by paying attention to the traffic around in the side-view Karimnagar and Ranga Reddy,
and rear-view mirrors. Hence, under the initiative of Dr. Telangana, India
Srinivas Puppala, 40 persons with hearing and speech
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impairment were trained at the RTA office auditorium in Category:

Driving Training Program
Karimnagar District of Telangana. Persons with hearing
and speech impairment were trained on road regulations, Product Development Stage:
FO F

passing the theory and practical test, and were taught Commercially Available
(Already Implemented)
CI

important road safety tips and defensive techniques, etc.

to help them during driving. The training was conducted
Commercial information:
A

with the help of sign language interpreters Additionally, as

NA
a safety measure to alert other drivers on the road about
a car being driven by a disabled person (Deaf), a sticker Year of innovation:
was given to the trainees to be pasted on the front and rear NA
N R

sides of the vehicle. The sticker had a logo in red colour

Pricing:
with the words “Driver is Deaf - Please Pay Attention”. This
NA
initiative was first tested with one person in Ranga Reddy
District, whose success led to the organisation of the Revenue model:
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training with 40 Deaf people in Karimnagar District. NA

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IMPLEMENTED SOLUTIONS
AT Y
Benefits and Use Case

N
The initiative aims to build confidence and empower the hearing and speech impaired people so that they

UL P
are not dependent on others for their transportation needs, and can attend to their daily needs such as
commuting to work, to market and other places. Therefore, the same training and capacity-building solutions

IO
can be replicated throughout the country.

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For more information contact: [email protected]

110

Real-Time Passenger
Information Display
System (RPIDS)

AT Y
By New Town Kolkata Green Smart City Corporation Limited (NKGSCCL)

N
UL P
Problem Addressed
To access and improve the efficacy of any public transport, it is important to have access to the

IO
real-time schedule of the transport vehicles. Not having real-time information creates hurdles and

RC O
delays in planning daily commutes. Knowing this information in an accessible format especially
becomes important for persons with disabilities.

Product Description
The RPIDS is an automated system that provides real-
C
time information and updates about the nature of public
transport service through visual, voice or other media to Place of origin:
the passengers, especially for passengers with visual and Kolkata, West Bengal, India
hearing impairments. The solution is installed across the Category:
R T

city where the data is being captured for 29 bus stops Real-time Transport
and approximately 441 buses, currently covering the bus Information Display System
routes plying through the New Town. Installation of this
Product Development Stage:
FO F

system to bring more bus stops and buses under data

Already Implemented
CI

capturing is in progress. The system combines data from

automatic vehicle location systems such as GPS, real-time Commercial information:
A

traffic data and RFID tags on buses. Taking into account NA

that public transport services do not always operate as
per the prescribed timetable, hence, to assist passengers Year of innovation:
in planning their journey better, static information about 2022
N R

the bus schedule is combined with real-time information. Pricing:

The information is then disseminated via LED displays and Free Public Utilty
automated public address systems. The existing features
of data collection, data availability, monitoring and Revenue model:
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maintenance of the system, and accessibility and inclusion NA

T

initiatives add significant value to the solution.

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1. Multi-Source Data Collection: The system collects data from multiple sources including
government bus depot managers, West Bengal Transport Corporation’s (WBTC) Pathadisha
App, Google Traffic Data, RFID readers at bus stops and GPS.
2. Data Availability: The RPIDS display and computing devices installed at each bus stop are
network independent and use real-time RFID data to detect bus locations which can display
accurate information even when the connection with the servers is temporarily lost.
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IMPLEMENTED SOLUTIONS
AT Y
N
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3. Monitoring and Maintenance: To prevent unwanted downtime and shutdown of the RPIDS, there is the
provision of automated health monitoring and maintenance-based analytical reports of the system. To

IO
ensure the highest level of uptime and the lowest disruption of citizens’ benefits, the Smart Connected

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Health Monitoring feature enables real-time monitoring of RPIDS so that problems in the system can be
rectified at the earliest through the following four components;
» Automated Vandalism Detection System enables logging of any unwanted breakage
» Automated LED Display Performance Check and Analysis provides real-time analysis of any malfunction
in the display
C
» Auto-Detection of Power Outage and Reporting
» Battery backup for the Health Monitoring System enables the solution to produce data points about its
health, location, power connectivity and other parameters without any dependencies.
4. Accessibility and Inclusion: The RPIDS system ensures accessibility to all by using a combination of visual,
R T

voice and auditory alerts. The visuals are displayed in high resolution with black backgrounds and large
amber colour fonts for long-distance viewing, making the display both aesthetic and functional as per
international standards. To enable people with visual impairment who are unable to read English to get
FO F

access to the bus information data, all bus arrivals and departures are announced in English and Bengali
CI

languages by an automated public address system. Alarms and audio tones are played to alert passengers
who might be unable to read the LED screen information. The RPIDS bus stops are brightly lit and under
A

CCTV surveillance to ensure the safety and security of all.

Benefits and Use Case

For transport personnel, automated data collection from Google Traffic data, RFID, GPS, and Bus Depots
N R

reduces manual data collection, thereby facilitating their time for other value-added tasks. Passengers can
use real-time information to assess delays in services and plan their journeys accordingly, leading to an
increased usage of public transport. The availability of real-time information also increases the participation
of economically disadvantaged sections of society in the economy, who due to lack of access to smartphones
D

cannot view bus schedules. It facilitates women’s inclusion and empowerment too since they can plan their
T

travel better and participate in the workforce.

O

Target Setting
This system is useful for all citizens including persons with disabilities, women, and elderly It can be used to
innovate, monitor and improve transportation systems, vehicle tracking systems, smart logistics, tourism etc.

For more information contact: [email protected]

112

Car Transfer Seat

By Acc-Red

Problem Addressed
Old people, and people with temporary and permanent disabilities, all face mobility and

AT Y
accessibility issues which make them dependent on others for their most minor needs, affecting
them emotionally and compromising their confidence. Thus having a solution that makes their life
easier and simpler is necessary.

N
UL P
Product Description
A car transfer seat solution that uses plug and play model has been created that can be used to

IO
transfer people with disabilities from bed to car securely and without much effort.

RC O
Benefits and Use case
The seat transfer car makes the lives of caregivers,
family members and wheelchair users easier. Place Of Origin:
Installing the seat is easier without the need to Mumbai
C
modify the vehicle. Enables people with limited Category:
mobility to travel with ease at any time. Enables Solution for people with locomotor
persons with limited mobility to easily access disabilities to travel with dignity
healthcare, education and employment and live
R T

independently. Product Development Stage:

Commercially Available
Target Setting Commercial Information:
FO F

Currently, the developer has applied for ARAI NA

CI

certification. Once the approval is received, the

next step will be to partner with banks for easy Year Of Innovation:
2022
A

instalment and insist the taxi aggregator install the

seat in their vehicle. Since the product does not Pricing:
temper with the warranty and guarantee of the NA
vehicle, is easy to install, hence scaling up the model
N R

on the pan-India level will be taken up. Approaching Revenue Model:

the car manufacturers to list our product as an NA
approved accessory product so the solution can
be used to provide first and last-mile connectivity
D

making wheelchair users independent.

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For more information contact: [email protected]

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BASIIC Page
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NATIONAL INSTITUTE OF URBAN AFFAIRS

1st Floor, Core 4B, India Habitat Centre, Lodhi Road, New Delhi -110003, India
Telephone: (91-11) 24617517, 24617543, 24617595
Email: [email protected], [email protected], [email protected]
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