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TermsAndConditions Data Bundles With Validity

1. MTC offers 7 add-on data bundles ranging from 40MB to 15GB that are available for purchase via various methods and can be used until the 60 day validity period expires. 2. Customers can purchase multiple bundles at once and any existing bundle data will be used before a new bundle, but the validity period does not extend if multiple bundles are purchased. 3. The terms and conditions cover fair usage policies, speed and coverage factors, and allow MTC to amend bundle terms or withdraw products with appropriate customer notification.

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13 views

TermsAndConditions Data Bundles With Validity

1. MTC offers 7 add-on data bundles ranging from 40MB to 15GB that are available for purchase via various methods and can be used until the 60 day validity period expires. 2. Customers can purchase multiple bundles at once and any existing bundle data will be used before a new bundle, but the validity period does not extend if multiple bundles are purchased. 3. The terms and conditions cover fair usage policies, speed and coverage factors, and allow MTC to amend bundle terms or withdraw products with appropriate customer notification.

Uploaded by

sikute kamongwa
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Data Bundles with Validity

Terms and Conditions


1. The add-on Data Bundles will be available to all customers excluding customers that make use of Turbo Boost based Service Plans.

2. There are 7 Add-on Data Bundles.

Permanent Data Bundles

Product Price N$ Bundle Volume - Excl VAT In-bundle rate per MB Validity Period (Days)
New MTC 13.00 40 MB 0.33 60
New MTC 20.00 80 MB 0.25 60
New MTC 85.00 400 MB 0.21 60
New MTC 139.00 800 MB 0.17 60
New MTC 235.00 1,5 GB 0.16 60
New MTC 353.00 3 GB 0.12 60
New MTC 1,069.00 15 GB 0.07 60

3. Customer can purchase Add-on Data Bundles via USSD (*682#), SMS (147) or via the MTC App.

4. Customers can buy more than 1 bundle at the same time.

5. Expiry dates of the Data Bundles is always the longest period of validity, in other words, the validity does not accumulate.

6. Customers who still have a balance on the old data bundle will be able to use it until it is depleted or expires.

7. Prioritizing of add-on data bundles:


a. New Data Bundle with Validity
b. Data bundle (if customer has previous data bundles prior to 4 November 2015)
c. Recharge / Available credit Wallet

8. By subscribing to the qualifying products, the customer agrees to be bound by these Terms and Conditions.

9. Data included in any service plan, or any data bundle, cannot be used when the customer is roaming internationally.

10. MTC will not be held liable for any content that is of an offensive or explicit nature.

11. The data volumes include both downloaded and uploaded data. A gigabyte is 1024 megabytes (MB).

12. If the customer uses the following applications; namely: Peer-to-peer (P2P) sharing software, P2P TV, streaming video services or
software update services, such customers are more likely to exceed the Fair Usage Policy limit, as many of the above applications
continue to send and receive data constantly in the background. Even if a customer is not downloading a file, the above applications
may still be transferring data.

13. If, in MTC’s reasonable opinion, a customer is deemed to be abusing the service in any way, such as exceeding the Fair Usage Policy,
MTC may ask such a customer to moderate their behavior and, in extreme cases, MTC may limit the speed of, or block access to,
data services, or disconnect the customer.

14. The customer’s connection speed will depend on various factors, inter alias USB Dongle, WiFi router or device used, the coverage in
your area, the network conditions and others factors. Visit http://www.mtc.com.na/coverage for the MTC coverage map, call the call
center on 130 or 120 for general queries, or visit an MTC MobileHome.

15. MTC may change or withdraw, services at any time and may change, or introduce, new Terms and Conditions. If we do so, MTC will give
the customers a 14 days’ notice of the changes, by sending a SMS message, or publishing such change on our Website, unless we
believe such changes will not disadvantage you, or if these changes are not to your material detriment. The customer will have the
option to terminate the service after receipt of the notice of the publication, according to the standard MTC Terms and Conditions.

By continuing to subscribe to the service after receipt of the above notice, the customer agrees to be bound by the amended Terms
and Conditions. However, such change shall not adversely affect customers whose bundles are already in use until the bundle
purchased depletes the validity.

16. MTC may amend, modify or otherwise change the charges to the product, by giving a prior notice to the customers by sending an
SMS message or publishing such change on our Website or in the media, before the new conditions comes into effect (prior to
purchase). Should the customer decide to buy a new bundle, he/she shall be deemed to have consented to such change.

However, such change shall not adversely affect customers whose bundles are already in use until the bundle purchased is depleted
or reached the validity.

17. MTC shall inform the customer 7 days before they reach the validity period date and then again 2 days before validity period date is
reached provided that the data bundles have not been depleted before validity period is reached.

18. MTC shall not be responsible in any way for claims, loss or damages (direct, indirect, consequential or otherwise), arising from the
customer’s use of the Promotion.

19. MTC reserves the right to suspend the customer’s access to the campaign in the event that fraudulent activity is suspected, and if the
outcome of an investigation proves that fraudulent activity did occur, MTC shall be entitled to terminate the campaign. Customers will
not have a claim against MTC.

20. MTC may withdraw product or shorten the duration of the availability of the product in its sole and absolute discretion and will notify
customers in advance if it chooses to do so. Customers will not have a claim against MTC in this event.

21. All standard Terms and Conditions of MTC apply.

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