Learn to Think New ThinkNew | ""~° International Market Manager — South East A: Reports To: Lead = Intemational Market Manager SSEA Location: Wellington Direct Reports: Nil Budget Responsil Nil Last reviewed May 2015 Organisational Statement Education New Zealand's purpose is to take New Zealand's education experiences to the world for enduring economic, social and cultural benefits. Education New Zealand (ENZ) aims to help our industry achieve growth through our research and marketing programmes, collaboration with our international education partners, our involvement in student recruitment and business development initiatives. Purpose This position is the critical connection point between our international teams and our NZ based teams. As such, the position works closely with international and domestic teams to develop and implement regional and country plans which help to implement Education New Zealand's strategy. ‘The International Market Manager is responsible for: ‘© Working closely with the country Market Development Managers to identify and deliver on ‘opportunities in other countries for the New Zealand export education sector. ‘+ Enabling the Regional Director, SSEA to manage important issues and projects relevant to their region in New Zealand. + Ensuring the effective operation of the international team with its dispersed network of offices operating remotely from New Zealand. studyinnewzealand.com | educationnz.govt.nzLearn to Think New ' ThinkNew | ‘ez Relationship Management Internal External + Work collaboratively with Regional Directors, Market Development Managers and regional team members. + Liaise with and maintain effective working relationships with all employees in Education New Zealand and with ENZ’s Board. + Liaise with and maintain effective working relationships with other organisations which can facilitate education business growth in the country/region including: New Zealand and foreign Government Agencies Education providers Education sector and collaborative groups Other Stakeholders Marketing and media agencies Key Accountabi ies for this position Business Development And ‘© Assess the market and analyse opportunities and Delivery competitors for New Zealand education providers + Develop an understanding of the countries’ education policies and inform ENZ of opportunities or barriers for the export education sector. Scope out the work required to remove barriers or take advantage of the opportunities identified. + Identify and understand opportunities for the export education sector generated by any NZ Inc initiatives or where the New Zealand Government has made significant investment. * Develop country or regional strategies for ENZ. As part of the draft strategy identify the resource requirements. + Identify and manage issues requiring attention in NZ on behalf of the Regional Director including managing key projects, keeping the in-market team informed of organisational priorities and providing support for the Regional Director for each designated region. + Deliver quality services to customers, including by undertaking final quality assurance of the written work completed for customers in the designated region. * Work collaboratively alongside other ENZ teams in planning and coordinating inward and outward ministerial missions for all delegations; and for delivering marketing events and plans. Relationship Management © Build strong rel nships and understanding of industry and represent the region in key meetings with industry «Actively share knowledge and understanding of industry studyinnewzealand.com | educationnz.govt.nzLearn to Think New ' ThinkNew | ‘ez with international teams + Actas the domestic ‘buddy’ for new recruits in designated region, providing a critical contact for up- skilling new recruits on core organisational processes and priorities (with a NZ focus) * Work collaboratively with the Regional Director and liaise with and maintain effective working relationships with all employees in ENZ and with ENZ’s Board * Actas the “face of the region’ alongside other ENZ teams to represent ENZ during inward and outward ministerial missions. Professional Behaviour The incumbent will: + Work collaboratively as part of ENZ’s team. This means being decisive, using initiative, exploring options and accepting collective responsibility for decisions made. + Lead and model ENZ’s 'One Team’ behaviours. + Promote the purpose, spirit, beliefs of the organisation including good employer principles and practices, high standards of integrity, trust and professionalism in all operations of the business. ‘Support a focus on contributing to the Government's goals as embodied by ENZ’s strategic plan. * Create and maintain corporate information to high standards to ensure ENZ continues to meet reporting obligations. + Contribute to the creation of key reports and strategy papers for the Leadership Team and/or the Board. To be successful in this position In this position successful delivery will draw on 2 number of your skills and on your experience, For this position ENZ will look for and recruit talented people who can demonstrate they have the following attributes: A tertiary qualification in marketing or another relevant discipline Extensive business development experience with particular emphasis on working in international and commercial environments Experience in South East Asia would be valuable Demonstrated ability to think strategically about market, political, environmental and cultural issues and operationalise an effective plan + Well-developed project management and delivery capability, particularly the delivery of complex multidisciplinary projects, or projects that are politically sensitive Well-developed research and analytical skills Excellent interpersonal skills including communication (both oral and written) and presentation skills. studyinnewzealand.com | educationnz.govt.nzLearn to Think New ' ThinkNew | ‘ez + Is able to demonstrate an ability to organise self and team to achieve work programme, meet deadlines and manage conflicting deadlines and requirements + Strong ability to network, build and maintain effective relationships with key stakeholders + Research related experience in business or marketing + Ademonstrated commitment to the provision of quality services. Role Spet ic Competencies Business Acumen Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organisation; knows the competition; is aware of how strategies and tactics work in the marketplace. Global Business Knowledge | Understands business on a global scale; understands what works in many countries; understands what's different from country to country; understands global differences in customers; knows how capital flow operates internationally; understands that different laws and regulations govern global business; is learning agile; understands that different approaches work in different places. Cross-Cultural Agility Knows how to work the local culture; is not afraid of committing to a course of action to get started; has the courage of his/her convictions; understands the need for flexibility; won't let unresolved issues drift; engages in-country locals in dialogue about how to get things done; is willing to start something and make adjustments along the way; is not afraid to try something never done before; will advocate with the home office for a locally driven initiative. Integrity and Trust Ts widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. ‘Customer Focus Ts dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Innovation Management —_| Is good at bringing the creative ideas of others to market; has good judgement about which creative ideas and suggestions will work; has a sense about managing the creative process of others; can facilitate effective brainstorming; can project how potential ideas may play out in the marketplace. studyinnewzealand.com | educationnz.govt.nzLearn to Think New ' ThinkNew | ‘ez Motivating Others Creates @ climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person's hot button and use it to get the best out of him/her; empowers others; seeks input from peers and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. Peer Relationships Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers. studyinnewzealand.com | educationnz.govt.nz