MPU3422

Community Service 2
UniKL Business School
October 2023
 Hello!
Welcome to MPU3422,
October 2023!

Madam Siti Shahana Abd Khalil

+60192576911

[email protected]
COMMUNITY SERVICE PROJECT

Project Planning

How do you plan and manage a volunteering project or event?

1. Define your goal

2. Do your research
3. Plan your activities
4. Recruit and train your volunteers – if you have outside volunteers
5. Implement and monitor your project or event
6. Evaluate and reflect on your project or event – post - event
COMMUNITY SERVICE PROJECT

Project Planning

How do you plan and manage a volunteering project or event?

1. Define your goal

• Before you launch into any volunteering project or event, you need to have a clear
idea of what you want to achieve, why, and how. What is the purpose of your project
or event? What are the specific objectives and outcomes you hope to accomplish?
Who are the beneficiaries and stakeholders of your project or event? How will you
measure your impact and success? Having a clear vision and mission statement will
help you communicate your goals to others, stay focused, and evaluate your progress.
• Clearly defining the goals and objectives of your volunteering project/event is
essential. This involves determining the purpose of the project/event and what you aim
to achieve. By setting specific, measurable, achievable, relevant, and time-bound
(SMART) goals, you provide a clear direction for your efforts and ensure that everyone
involved is working towards a common outcome.
COMMUNITY SERVICE PROJECT

Project Planning

How do you plan and manage a volunteering project or event?

2. Do your research

• Once you have defined your goals, you need to do some research to understand
the context, needs, and challenges of your project or event. Who are the potential
partners, donors, or sponsors that can support your project or event? What are the
existing resources, services, or gaps that your project or event can complement or
fill? What are the best practices, standards, or regulations that apply to your project
or event? How can you ensure that your project or event is culturally appropriate,
ethical, and sustainable? Doing your research will help you avoid duplication, waste,
or harm, and ensure that your project or event is relevant, useful, and respectful.
• Identify the specific needs and challenges of the community or organization you'll
be serving. This assessment will help you understand the scope of the project and
design activities accordingly.
COMMUNITY SERVICE PROJECT

Project Planning

How do you plan and manage a volunteering project or event?

3. Plan your activities

• After you have done your research, you need to plan your activities for your project
or event. What are the specific tasks, roles, and responsibilities that need to be done?
Who will do them, when, where, and how? What are the resources, materials, or
equipment that you need? What are the risks, challenges, or contingencies that you
need to anticipate and prepare for? How will you coordinate, communicate, and
collaborate with your team and other stakeholders? Planning your activities will help
you organize your work, allocate your resources, and manage your time.
• Develop a detailed plan that outlines the tasks, timelines, and resources required for
your project/event. Consider factors like volunteer recruitment, budgeting, logistics,
communication, and risk management.
COMMUNITY SERVICE PROJECT

Project Planning

How do you plan and manage a volunteering project or event?

4. Recruit and train your volunteers

• One of the most important aspects of any volunteering project or event is the people
who make it happen. You probably will need to recruit and train your volunteers to
ensure that they have the skills, knowledge, and motivation to carry out their roles
effectively and safely.
• Assemble a team of dedicated individuals who are passionate about the cause and
possess relevant skills. Assign specific roles and responsibilities to team members
based on their expertise.
COMMUNITY SERVICE PROJECT

Project Planning

How do you plan and manage a volunteering project or event?

5. Implement and monitor your project or event

• Once you have planned your activities and trained your volunteers, you are ready to
implement and monitor your project or event. This is the stage where you put your
plans into action, track your progress, and make adjustments as needed.
• Regularly assess the progress of your project/event and make necessary adjustments.
Collect feedback from volunteers, participants, and stakeholders to measure the
impact and identify areas for improvement.
COMMUNITY SERVICE PROJECT

Project Planning
How do you plan and manage a volunteering project or event?

6. Evaluate and reflect on your project or event

• The final stage of any volunteering project or event is to evaluate and reflect on your
project or event. This is the stage where you assess your impact, learn from your
experience, and plan for the future. How will you measure, compare, or verify your
outcomes against your objectives? How will you identify, acknowledge, or celebrate
your successes or challenges? How will you solicit, listen to, or incorporate feedback
from your team, beneficiaries, or stakeholders? How will you use your learning,
insights, or recommendations to improve your practice, skills, or knowledge?
Evaluating and reflecting on your project or event will help you demonstrate value,
growth, and sustainability.
• Compile the outcomes, successes, and challenges faced during the project/event.
Create reports, photos, videos, or case studies to share with stakeholders, donors, and
the broader community. This documentation can help promote your project, attract
future volunteers, and secure support for similar initiatives.
COMMUNITY SERVICE PROJECT

Project Planning

How do you plan and manage a volunteering project or event?

Here’s what else to consider

• Execute the project/event: Implement your plan, assigning tasks to volunteers and overseeing the
activities. Ensure that everyone is aware of their responsibilities and work together to achieve the
project's goals.
THANK YOU