MN3197 Operations Management
MN3197 Operations Management
Designing processes, managing and improving operations to deliver goods and services in
line with customer expectations are key challenges for most organisations. This course
will introduce students to the crucial managerial decisions involved in effective and
efficient operations for both manufacturing and service organisations. Through a well-
balanced syllabus between theory and practice, the students will be provided with a
strong foundation for operations management using qualitative and quantitative
frameworks.
• Operations strategy
• Sustainable operations
• Manufacturing and service processes
• Process analysis
• Forecasting
• Supply chain management
• Inventory control
• Quality management
• Lean operations
Students should consult the appropriate EMFSS Programme Regulations, which are reviewed on an annual basis. The
Regulations provide information on the availability of a course, where it can be placed on your programme’s structure,
and details of co-requisites and prerequisites.