Scribd
Upload
76 views

RACI WARP Program

The document outlines various roles and their associated tasks for a cloud optimization engagement. It includes roles in discovery, envisioning, validation, commitment, onboarding, and ongoing support. Key roles include customer stakeholders, Microsoft engineers, partner engineers, workload owners, and security and DevOps engineers. The tasks range from initial assessments and workshops to integration, implementation, and reporting on optimization progress.

Uploaded by

Fernando Sergio Martin
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
76 views

RACI WARP Program

The document outlines various roles and their associated tasks for a cloud optimization engagement. It includes roles in discovery, envisioning, validation, commitment, onboarding, and ongoing support. Key roles include customer stakeholders, Microsoft engineers, partner engineers, workload owners, and security and DevOps engineers. The tasks range from initial assessments and workshops to integration, implementation, and reporting on optimization progress.

Uploaded by

Fernando Sergio Martin
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
You are on page 1/ 8

Roles

Task Category Tasks


Discovery Identify targeted customers
Discovery Create optimization engagement
Discovery Build Microsoft/Partner teams to prepare for the engagement
Discovery Review customer's current Advisor Score for initial readiness
Discovery Determine whether customer wants to work with a third party
Envision Deliver WAR optimization briefing to the customer and confirm opportunity
Envision Define the scope of WAR engagement
Envision Identify key customer business stakeholders
Envision Identify key customer technical stakeholders
Envision Deliver WAR knowledge transfer workshop
Validate Review common Cloud Operating Models
Validate Determine best alignment model with the key customer stakeholders
Validate Evaluate WAR delivery alternatives
Validate Execute Self-Service online WAR assessment
Validate Perform detailed WAR assessment with the customer
Validate Deliver WAR knowledge transfer workshop
Validate Deploy and Update CCO PowerBI Dashboards from GitHub
Commit Prepare customer presentation using the Customer Report Template
Deliver cost optimization workshop to the customer to walk through and review
Commit recommendations
Secure commitment from customer to proceed with implementation plan for cost
Commit optimization engagement
Commit Discuss and position additional services for improvement and remediation
Leverage WAR and Advisor recommendations to determine gaps and
Onboard opportunities for WARP integration within a targeted workload

Onboard Identify DevOps toolchain to integrate with WAR and Advisor recommendations
Identify ITSM Change Management platform to integrate with WAR and Advisor
Onboard recommendations
Onboard Perform integration with DevOps tools and generate backlog work items
Perform integration with ITSM Change Management platform and schedule
Onboard changes
Determine viability of other alternative integration tools for WAR and Advisor
Onboard recommendations

Onboard Identify sponsors and business stakeholders for the WAR improvement activities
Onboard Identify workload owners to drive the workload specific remediation process
Review new WAR and Advisor recommendations for the workloads, add them to
Onboard backlog, and assign them to workload owners
Triage the WAR and Advisor recommendations in a weekly standup meeting with
Onboard the workload team and assign to a specific owner with a planned due date
Onboard Complete work items and sub tasks
Onboard Review and reassign work items and sub tasks
Report on the progress of WAR and Advisor recommendations and related work
Onboard items to all stakeholders every quarter (within maximum 90 days)
Onboard Report Advisor score trends to all stakeholders weekly
Onboard Confirm completed WAR and Advisor recommendations
CSA

SSP

ATS

AR
SSSP

MSM/ACM
CE

CE

CSAM

Partner Account Manager

Partner CSA

Partner Support Engineer


Partner Managed Services

Cloud Strategy

Workload Owner

Workload Team (AppOps)

Cloud Adoption

Cloud Operations

Cloud Governance

Cloud Platform

Cloud Automation

Cloud Data Management


DevOps Engineer/SRE

SoC

Security Leadership &


Strategy

Application security
engineer

Platform security engineer

Security Posture &


Compliance Management

Security Architecture

You might also like