Scribd
Upload
81 views2 pages

Resume Cheyenne Thayalan

Cheyenne Thayalan has over 5 years of experience working in customer service roles in dental offices, hair salons, and spas. She has strong skills in scheduling appointments, cash handling, providing excellent customer service, and maintaining cleanliness and safety procedures. Currently enrolled in public speaking and teaching programs, she is a curious lifelong learner seeking to increase her skills and contribute to organizational productivity.

Uploaded by

bz4ncxvvzn
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
81 views2 pages

Resume Cheyenne Thayalan

Cheyenne Thayalan has over 5 years of experience working in customer service roles in dental offices, hair salons, and spas. She has strong skills in scheduling appointments, cash handling, providing excellent customer service, and maintaining cleanliness and safety procedures. Currently enrolled in public speaking and teaching programs, she is a curious lifelong learner seeking to increase her skills and contribute to organizational productivity.

Uploaded by

bz4ncxvvzn
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 2

CHEYENNE THAYALAN

14 Reid Drive · 905-483-9262


[email protected] ·

A curious and enthusiastic thinker with a passion for continued learning and
development of skills, knowledge and proficiency to increase the productivity of the
organization.

EXPERIENCE
OCTOBER 2022- JUNE 2023
DENTAL RECEPTIONIST, EAST OAKVILLE ORTHODONTICS
• Answering phone calls; scheduling and cancelling appointment for patients as needed.
• Managing incoming emails and text messages from patients and dental offices.
• Organizing and booking patient referrals; uploading x-rays and appropriate
documentation to patient charts.
• Assisted with sterilization, labelling and organization of instruments.
• Provided monthly receipts to patients via email or hard copy.
• Providing excellent customer service

PROGRAMS:
• EXCEL
• ORTHOTRACK
• WEAVE

FEBRUARY 2022- OCTOBER 2022


DENTAL RECEPTIONIST, DR. KELVIN FUNG PERIODONTIST
• Cash handling and other cashier duties; processing patient payments and insurance
claims, filing insurance claims
• Keyholder duties; opening and closing procedures, updating daily schedules in office
• Answering phone calls; scheduling and cancelling appointments for patients and
manintaing schedules for dentist and hygienists
• Managing incoming emails from patients and dental offices, booking patient referrals,
uplaoding x-rays, letters and updates into patient charts
• Assistance with probing
• Maintaining cleanliness of office; cleaning high-touch surfaces and objects, laundry,
mopping, vacuuming
• Overseeing daily safety and sanitization checklists
PROGRAMS:
• EXCEL
• CLEARDENT
TRAINING:
• IPAC CONTINGENCIES AND REPROCESSING ONLINE COURSE

NOVEMBER 2017 – SEPTEMBER 2021


RECEPTIONIST, BLYSS HAIR & BODY
• Cash handling and casher duties
• Keyholder duties, including opening and closing procedures
• Answering phone calls; Scheduling appointments for guests and maintaining
schedules for stylists
• Manage incoming retail shipments and stocking products
• Providing excellent customer service
• Overseeing daily safety and sanitization checklists

JANUARY 2017 – SEPTEMBER 2017


RECEPTIONIST/ ESTHETICIAN, LE SPA STUDIO

• Performed lash lifts, manicures and pedicures on clients


• Provided customers with necessary information on products and procedures
• Taking care of the salon appearance
• Sales, including retail and service
• Occasionally running errands

EDUCATION & TECHNICAL PROFICIENCES


JUNE 2016
HIGHSCHOOL DIPLOMA, WHITE OAKS SECONDARY SCHOOL

• Currently enrolled and active in a Public Speaking and Teaching program


• Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Google Docs
• Milano Software

SKILLS
• Well organized aiding in proficient time • Confident drive to lead or be led in any task
management • Always willing to learn new procedures and
• Excellent proven customer service experience accept feedback
and communication skills
• Experienced in internal and external issue
management and interpersonal skills

You might also like