Washing Machine

User Manual

WTL84111B - WTL84151B - WTL84141W

WTL84111W - WTL84151W - WTL84131W

Document Number : 2820528392_EN/ 16-04-20.(14:41)

Please read these instructions first before using your appliance
Dear Customer,
Thank you for choosing a Beko appliance.
Please take some time to read this user manual before using your appliance, to ensure you
know how to safely operate the controls and functions.
Carefully follow all unpacking and installation instructions to ensure the appliance is correctly
connected and fitted prior to use.
Please write your product model and serial number on the last page of this user manual, and
store in a safe location close to the appliance for easy future reference.
This user manual may also be applicable for several other models. Differences between
models will be listed.
If you have any questions or concerns, please call our contact centre or find help and
information online at www.beko.co.uk

Explanation of symbols used throughout this User Manual

C • Important information or useful

hints about usage.

A
• Warning for hazardous
situations with regard to life and
property.

B • Warning for electric shock.

• Recyclable materials.

Do not dispose of the packaging materials together with domestic or other wastes. Take them
to the packaging material collection points designated by the local authorities.

This product was manufactured using the latest technology in environmentally friendly conditions.
1 General safety instructions • While there is still water inside
This section includes security the product, never open the
instructions which may help prevent loading door or remove the filter.
the injuries and material damage risks. Otherwise, risk of flooding and
All kinds of warranties shall be invalid if injury from hot water will occur.
these instructions are not observed. • Do not force open the locked
1.1 Life and property safety loading door. The door will
open immediately after the
A CAUTION! washing cycle has ended. If the
door does not open, apply the
• Never place the product on a
carpet-covered floor. Otherwise, solutions provided for “Loading
lack of airflow beneath the door cannot be opened.” error in
machine will cause electrical the Troubleshooting section. In
parts to overheat. This will case of forcing the loading door
cause problems with your to open, the door and the lock
product. mechanism may get damaged.
• Unplug the product if it is not in • Use detergents, softeners
use. and supplements suitable for
• Always have the installation and automatic washing machines only.
repairing procedures carried • Follow the instructions on the
out by the Authorised Service label of textile products and the
Agent. The manufacturer shall detergent package.
not be held liable for damages • The water supply pressure
that may arise from procedures required to run the product is
carried out by unauthorised between 1 to 10 bars (0.1 – 1
persons. MPa)
• The water supply and • Do not use old or used water inlet
draining hoses must be hoses on the new product. It may
securely fastened and remain cause stains on your laundry.
undamaged. Otherwise, there is 1.2 Hot surface safety
the risk of water leakage.
A CAUTION!
• The glass of the loading door
gets too hot while washing at
higher temperatures. Therefore,
especially do not allow children
touch the loading door glass
while washing.
1.3 Children’s safety
A CAUTION!

A CAUTION! • Do not forget to close the

• This product can be used loading door when leaving the
by children at and above 8 room where the product is
years old and by persons located.
whose physical, sensory or • Store all detergents and
mental capabilities were not additives in a safe place away
fully developed or who lack from the reach of the children
experience and knowledge by closing the cover of the
provided that they are detergent container or sealing
supervised or trained on the the detergent package.
safe usage of the product 1.4 Electrical safety
and the risks it brings out.
Children should not play with B DANGER
the product. Cleaning and • If the product has a failure, it
maintenance works should should not be operated unless
not be performed by children it is repaired by the Authorised
unless they are supervised by Service Agent! There is the risk
someone. Children under the of electric shock!
age of 3 should be kept away • This product is designed to
unless continuously supervised. resume operating in the event
• Packaging materials are of powering on after a power
dangerous for the children. interruption. If you wish to
Keep packaging materials in a cancel the programme, see
safe place away from reach of “Cancelling the programme”
the children. section.
• Electrical products are • Plug the product into a
dangerous for the children. grounded outlet protected by
Keep children away from the a 13 A fuse. Do not neglect to
product when it is in use. have the grounding installation
Do not allow them to play made by a qualified electrician.
with the product. Use child Our company shall not be
lock to prevent children from liable for any damages that
intervening with the product. will arise when the product
is used without grounding
in accordance with the local
regulations.

4 / EN Washing Machine / User’s Manual

 This product has been manufactured with
B DANGER high quality parts and materials which can
be reused and are suitable for recycling. Do
• Do not wash the product by
not dispose of the waste product with normal
spraying or pouring water onto domestic and other wastes at the end of its
it! There is the risk of electric service life. Take it to the collection center
for the recycling of electrical and electronic
shock! equipment. Please consult your local
• Never touch the power cable authorities to learn about these collection
plug with wet hands! Never centers.
Compliance with RoHS Directive:
unplug by pulling on the cable. The product you have purchased complies
Always press on the plug with with EU RoHS Directive (2011/65/EU). It
one hand and pull out the plug does not contain harmful and prohibited
materials specified in the Directive.
by grabbing with the other
2.2 Package information
hand. Packaging materials of the product are
• Product should be unplugged manufactured from recyclable materials in
during installation, maintenance, accordance with our National Environment
Regulations. Do not dispose of the
cleaning and repair procedures. packaging materials together with the
• If the power cable is damaged, domestic or other wastes. Take them to
the packaging material collection points
it must be replaced by the designated by the local authorities.
manufacturer, authorised
service or a similarly
qualified person (preferably 3.Intended use
an electrician) or someone • This product has been designed for domestic
designated by the importer in use. It is not for commercial purposes or it
should not be used out of its intended use.
order to avoid possible risks. • The product must only be used
for washing and rinsing of laundry
that are marked accordingly.
• The manufacturer waives any responsibility
2. Important instructions for arisen from incorrect usage or transportation.
environment • The service life of your product is 10 years.
During this period, original spare parts will be
2.1 Compliance with WEEE Directive available to operate the appliance properly.
This product complies with EU • This appliance is intended to be used in
WEEE Directive (2012/19/EU). household and similar applications such as:
This product bears a classification – staff kitchen areas in shops, offices and other
symbol for waste electrical and working environments;
electronic equipment (WEEE). – farm houses;
– by clients in hotels, motels and other
residential type environments;
– bed and breakfast type environments;
– areas for communal use in blocks of flats or
in launderettes.

5 / EN Washing Machine / User’s Manual

4 Technical specifications
Supplier name or trademark Beko
WTL84111B WTL84151B WTL84141W WTL84111W WTL84151W WTL84131W
Model name
7151841700 7151841800 7158446800 7158447000 7158447100 7158447200
Rated capacity (kg) 8
Maximum spin speed (rpm) 1400
Built-in No
Height (cm) 84
Width (cm) 60
Depth (cm) 59
Single Water inlet / Double Water inlet
•/-
• Available
Electrical input (V/Hz) 230 V / 50Hz
Total current (A) 10
Total power (W) 2200
Main model code 9211

C INFORMATION
• The model information as stored in the product
database can be reached by entering following
SUPPLIER’S NAME MODEL IDENTIFIER (*)
website and searching for your model identifier (*)
found on energy label.
A A https://eprel.ec.europa.eu/

6 / EN Washing Machine / User’s Manual

4.1 Installation 4.1.3 Removing the
• Apply to the nearest authorised service transportation locks
agent for the installation of your product. 1 Loosen all bolts with an appropriate wrench
• Preparation of the location and electrical, until they turn freely.
tap water and waste water installations at 2 Remove the transport safety bolts by
the place of installation is under customer's turning them slightly.
responsibility. 3 Insert the plastic covers in the bag
• Make sure that the water inlet and discharge containing the user manual to the openings
hoses as well as the power cable are not on the rear panel.
folded, pinched or crushed while pushing
the product into its place after installation or
cleaning procedures.
• Make sure that the installation and electrical
connections of the product are performed
by competent persons. Manufacturer
shall not be held liable for damages that
may arise from procedures carried out by
unauthorised persons.
A CAUTION!
• Remove the transportation safety bolts
• Prior to installation, visually check if the before operating the washing machine!
product has any defects on it. If so, do not Otherwise, the product will be damaged.
have it installed. Damaged products cause
risks for your safety.
4.1.1 Appropriate installation location
C INFORMATION
• Keep the transportation safety bolts in
• Place the product on a hard and level floor. a safe place to reuse when the washing
Do not put it onto a carpet with high pile or machine needs to be moved again in the
other similar surfaces. future.
• When the washing machine and dryer are • Install the transport safety bolts in reverse
placed on top of each other, their total order of the disassembly procedure.
weight –when loaded– amounts to 180 kg. • Never move the product without the
Place the product on a solid and flat floor transportation safety bolts properly fixed in
that has sufficient load carrying capacity! place!
• Do not place the product on the power cable. 4.1.4 Connecting water supply
• Do not install the product in the
environments where the temperature falls
below 0 ºC.
C INFORMATION
• It is necessary to have 10 – 80 liters of
• Leaving a gap at the sides of the machine is water flowing from the fully open tap in one
suggested to reduce vibration and noise minute to have your machine run smoothly.
• On a raised floor, do not place the product Attach a pressure reducing valve if water
next to the edge or on a platform. pressure is higher.
• Do not place heat sources such as Hobs,
Irons, Ovens, etc. on the washing machine
and do not use them on the product. A CAUTION!
• Models with a single water inlet should not
4.1.2 Removing packaging reinforcement be connected to the hot water tap. In such
a case the laundry will get damaged or the
Tilt the machine product will switch to protection mode and
backwards to remove the will not operate.
packaging reinforcement.
Remove the packaging
reinforcement by pulling
the ribbon. Do not make
this operation alone by
yourself.

7 / EN Washing Machine / User’s Manual

 • In case the drain hose is elevated after laying
it on the floor level or close to the ground
(less than 40 cm above the ground), water
discharge becomes more difficult and the
laundry may come out excessively wet.
Therefore, follow the heights described in
the figure.
• To prevent the waste water to siphon back
into the machine again and to ensure easy
1 Tighten the nuts of the hose by hand. drainage, do not immerse the end of the
Never use a tool when tightening the nuts. hose into the waste water or do not insert
it into the drain for more than 15 cm. If it is
2 When hose connection is completed,
too long, cut it short.
check whether there is leak problems at the
connection points by opening the taps fully. If • The end of the hose should not be bent,
any leaks occur, turn off the tap remove the it should not be stepped on and the hose
nut. Retighten the nut carefully after checking must not be pinched between the drain and
the seal. In order to prevent the water leaks the machine.
and resultant damages, keep the taps closed • If the length of the hose is too short, use
when you do not use the product. it by adding an original extension hose.
Length of the hose may not be longer than
4.1.5 Connecting the drain 3.2 m. To avoid water leak failures, the
hose to the drain connection between the extension hose and
• Attach the end of the drain hose directly to the drain hose of the product must be fitted
waste water drain, lavatory or bathtub. well with an appropriate clamp as not to
come off and leak.
A CAUTION!
4.1.6 Adjusting the feet
• Your drain house will be flooded if the
hose comes out of its housing during
water discharge. Moreover, there is A CAUTION!
• In order to ensure that the product
risk of scalding due to high washing
operates more silently and vibration-free, it
temperatures! In order to prevent such
must stand level and balanced on its feet.
situations and make sure that the machine
Balance the machine by adjusting the feet.
performs water intake and discharge
Otherwise, the product may move from
processes without any problem, fix the
its place and cause crushing and vibration
drain hose securely.
problems.
• Do not use any tools to loosen the lock
nuts. Otherwise, they will get damaged.

1 Loosen the lock nuts on the feet by hand.

2 Adjust the feet until the product stands in a
stable and balanced way.
3. Tighten all lock nuts by hand again.
100 cm

40 cm

• Connect the drain hose to a minimum height

of 40 cm and a maximum height of 100 cm.

8 / EN Washing Machine / User’s Manual

4.1.7 Electrical connection The moulded plug on this appliance
Connect the product to a grounded outlet incorporates a 13A fuse. Should the fuse need
protected by a 13 A fuse. Our company shall to be replaced an ASTA approved BS1362
not be liable for any damages that will arise fuse of the same rating must be used. Do not
when the product is used without grounding in forget to refit the fuse cover. In the event of
accordance with the local regulations. losing the fuse cover, the plug must not be
• Connection must comply with national used until a replacement fuse cover has been
regulations. fitted. Colour of the replacement fuse cover
• The wiring for the electrical outlet circuit must be the same colour as that visible on the
must be sufficient to meet the appliance pin face of the plug. Fuse covers are available
requirements. Use of a Groud Fault Circuit from any good electrical store.
Interrupter (GFCI) is recommended. Important
• Power cable plug must be within easy reach Fitting a different plug
after installation.
• If the current value of the fuse or breaker As the colours of the
in the house is less than 13 Amps, have a wires in the mains
qualified electrician install a 13 Amp fuse. lead of this appliance
• The voltage specified in the “Technical may not correspond
specifications” section must be equal to with the coloured
your mains voltage. markings identifying
• Do not make connections via extension the terminals on your
cables or multi-plugs. plug, proceed as
follows:
A CAUTION!
• Damaged power cables must be replaced
by the Authorised Service Agents.
1 Connect the green - yellow or green (earth)
Electrical requirements wire to the terminal in the plug marked ‘E’
Before you insert the plug into the wall socket or with the symbol f or coloured green and
make sure that the voltage and the frequency yellow or green.
shown in the rating label corresponds to your 2 Connect the blue (neutral) wire to the terminal
electricity supply. in the plug marked ‘N’ or coloured black.
We recommend that this appliance be 3 Connect the brown (live) wire to the terminal
connected to the mains supply via a suitable in the plug marked ‘L’ or coloured red.
switched and fused socket in a readily With the alternative plugs a 13A fuse must be
accessible position. fitted either in the plug or adaptor or in the main
Should the mains lead of the appliance fuse box. If in doubt contact a qualified electrician.
become damaged or need replacing at any
time, it must be replaced by a special purpose
made mains lead which can only be obtained
from a Authorised Service Agent.

B WARNING!
• This appliance must be earthed
If the fitted moulded plug is not suitable for
your socket, then the plug should be cut off
and an appropriate plug fitted.
Destroy the old plug, which is cut off as a
plug with a bared cord could cause a shock
hazard if inserted into a socket elsewhere in
the house.

9 / EN Washing Machine / User’s Manual

Transportation of the product 4.2 Preparation
1. Unplug the product before transporting it.
2. Remove water drain and water supply 4.2.1 Sorting the laundry
connections. • Sort laundry according to type of fabric,
colour, and degree of soiling and allowable
3. Drain all water that has remained in the
water temperature.
product.
• Always observe the instructions given on
4. Install transportation safety bolts in the
the garment care labels.
reverse order of removal procedure.
4.2.2 Preparing laundry for washing
C INFORMATION! • Laundry items with metal attachments
such as, underwiring, belt buckles or metal
• Never move the product without the
transportation safety bolts properly fixed in buttons will damage the product. Remove
place! the metal pieces or wash such clothes by
putting them in a laundry bag or pillow case.
• Take out all substances in the pockets such
A WARNING! as coins, pens and paper clips, and turn
pockets inside out and brush. Such objects
• Packaging materials are dangerous to
children. Keep packaging materials in a may damage the product or cause noise
safe place away from reach of the children. problem.
• Put small size clothes such as infant's socks
4.1.8 Initial use and nylon stockings in a laundry bag or
Before starting to pillow case.
use the product • Place curtains in without compressing them.
make sure that Remove curtain attachment items.
the preparations • Fasten zippers, sew loose buttons and
are made which mend rips and tears.
are in line with the • Wash “Machine washable” or “Hand
“Important Safety washable” labelled products only with an
and Environment Instructions” and the appropriate programme.
instructions in the “Installation” section. • Do not wash colours and whites together.
To prepare the product for washing laundry, New, dark coloured cottons release a lot of
perform first operation in Drum Cleaning dye. Wash them separately.
programme. If this programme is not available • Tough stains must be treated properly
in your machine, apply the method which is before washing.
described in the section 4.4.2. • Only use the dyes / colour changers and
descaling agents which are appropriate
C INFORMATION for machine wash. Always follow the
instructions on the package.
• Use an anti-limescale suitable for the
washing machines. • Wash trousers and delicate laundry turned
• Some water might have remained in inside out.
the product due to the quality control • Keep laundry items made of Angora wool in
processes in the production. It is not a plastic bag in the freezer for a few hours
harmful for the product. before washing. This can reduce piling.
• Laundry that are subjected to materials
such as flour, lime dust, milk powder, etc.
intensely must be shaken off before placing
into the product. Such dusts and powders
on the laundry may build up on the inner
parts of the product in time and can cause
damage.

10 / EN Washing Machine / User’s Manual

4.2.3 Tips for energy and water saving 4.2.6 Using detergent and softener
Following information will help you use the
product in an ecological and energy/water-
efficient manner.
C INFORMATION
• When using detergent, softener, starch,
• Operate the product in the highest load
fabric dye, bleach and descaling agents;
capacity allowed for the programme you
read the manufacturer’s instructions written
have selected, but do not overload. See,
on the package and follow the dosages
“Programme and consumption table”.
specified. Use measuring cup if available.
• Observe the temperature instructions on the
detergent packaging.
• Wash slightly soiled laundry at low
temperatures. 2 3 1 The detergent drawer
is composed of three
• Use faster programmes for small quantities
of lightly soiled laundry. compartments:
• Do not use prewash and high temperatures – (1) for prewash
for laundry that is not heavily soiled or – (2) for main wash
stained. – (3) for softener
• If you plan to dry your laundry in a dryer, – ( ) in addition, there
select the highest spin speed recommended is a siphon piece in the
during washing process. softener compartment.
• Do not use more detergent than the
Detergent, softener and other cleaning agents
recommended on the detergent packaging.
• Add detergent and softener before starting
4.2.4 Loading the laundry the washing programme.
1. Open the loading door. • While the washing cycle is in progress, do
2. Put the laundry items into the product in a not leave the detergent drawer open!
loose manner. • When using a programme without prewash,
3 Push the loading door to close until you do not put any detergent into the prewash
hear a locking sound. Ensure that no items compartment (compartment no. "1").
are caught in the door. The loading door is • In a programme with prewash, do not
locked while a programme is running. The put liquid detergent into the prewash
door lock will open immediately after the compartment (compartment no. "1").
washing programme has ended. Then you • Do not select a programme with prewash if
can open the loading door. If the door does you are using a detergent bag or dispensing
not open, apply the solutions provided for ball. Place the detergent bag or the
"Loading door cannot be opened." error in dispensing ball directly among the laundry in
the Troubleshooting section. the product.
4.2.5 Correct load capacity • If you are using liquid detergent, do
The maximum load capacity depends on the not forget to place the liquid detergent
type of laundry, the degree of soiling and the container into the main wash compartment
desired washing programme. (compartment no. “2”).
The product automatically adjusts the water Choosing the detergent type
amount according to the weight of the laundry Detergent type to be used depends on the
put inside it. washing programme, fabric type and colour.
• Use different detergents for coloured and
A WARNING white laundry.
• Comply with the information in the section • Wash your delicate clothes only with special
“Programme and consumption table”. detergents (liquid detergent, wool shampoo,
When overloaded, product’s washing etc.) intended solely for delicate clothes and
performance will drop. Moreover, noise and at suggested programmes.
vibration problems may occur. • When washing dark coloured clothes and
quilts, it is recommended to use liquid
detergent.
11 / EN Washing Machine / User’s Manual
• Wash woollens at suggested programme If the product is equipped with a liquid
with special detergent made specifically for detergent part:
woollens
• Please review the programme descriptions part
for suggested programme for different textiles.
• All recommendations about detergents are
valid for selectable temperature range of
programmes.

A WARNING • When you want to use liquid detergent, pull

the apparatus towards yourself. The part
• Use only detergents manufactured
that falls down will serve as a barrier for the
specifically for washing machines.
liquid detergent.
• Do not use soap powder.
• If required, clean the apparatus with water
Adjusting detergent amount when it is in place or by removing it.
The amount of washing detergent to be used • If you will use powder detergent, the
depends on the amount of laundry, the degree apparatus must be secured at top position.
of soiling and water hardness. If the product does not contain a liquid
• Do not use amounts exceeding the dosage detergent cup:
quantities recommended on the detergent • Do not use liquid detergent for the prewash
package to avoid problems of excessive in a programme with prewash.
foam, poor rinsing, financial savings and • Liquid detergent stains your clothes when
finally, environmental protection. used with "End Time" function that delays
• Use less detergent for small loads, start time. If you are going to use the End
lightly soiled clothes and short duration Time function, do not use liquid detergent.
programmes, especially in soft water areas. Using gel and tablet detergent
Using softeners • If the gel detergent thickness is fluidal and
Pour the softener into the softener your product does not contain a special
compartment of the detergent drawer. liquid detergent container, put the gel
• Do not exceed the (>max<) level sign on the detergent into the main wash detergent
softener compartment. compartment during first water intake. If
• If the softener has lost its fluidity, dilute it your product contains a liquid detergent
with water before adding it in the detergent container, fill the detergent into this
compartment. container before starting the programme.
• If the gel detergent thickness is not fluidal or
A WARNING in the shape of capsule liquid tablet, put it
directly into the drum before washing.
• Do not use liquid detergents or other cleaning
products other than fabric softeners produced • Put tablet detergents into the main wash
for washing machines to soften the clothes. compartment (compartment no. "2") or
Using liquid detergents directly into the drum before washing.
If the product contains a liquid detergent cup: Using starch
• Put the liquid detergent container into the • Add liquid starch, powder starch or the
compartment no “2”. dyestuff into the softener compartment.
• If the liquid detergent lost its fluidity, dilute • Do not use softener and starch together in a
it with water before putting it into the washing cycle.
detergent container. • Wipe the inside of the product with a damp
and clean cloth after using starch.
22 Using limescale remover
• When required, use limescale removers
manufactured specifically for washing
machines only.

12 / EN Washing Machine / User’s Manual

Using bleaches • Do not pour the bleach onto the laundry.
• Select a programme with prewash and add • Do not use it with the coloured items.
the bleach at the beginning of the prewash. • When using an oxygen-based bleach, select
Do not put detergent in the prewash a programme which washes the laundry at
compartment. As an alternative application, a low temperature.
select a programme with extra rinse and • Oxygen-based bleach can be used together
add the bleach while the product is taking with the detergent. However, if its thickness
water from the detergent compartment is not the same with the detergent, put the
during first rinsing step. detergent first into the compartment no.
• Do not use bleach and detergent by mixing "2" in the detergent drawer and wait until
them. the detergent flows while the product is
• Use just a little amount (approx. 50 ml) of taking in water. While the product continues
bleach and rinse the clothes very well as it taking in water, add bleach in the same
causes skin irritation. compartment.

4.2.7 Tips for efficient washing

Clothes
Light Colours and Black/Dark Delicates/
Colours
Whites Colours Woollens/Silks
(Recommended (Recommended
(Recommended temperature (Recommended temperature temperature range temperature range
range based on soiling level: range based on soiling level: based on soiling based on soiling
40-90 oC) cold-40 oC) level: cold -40 oC) level: cold -30 oC)
It may be necessary to pre- Powder and liquid
treat the stains or perform detergents recommended
Heavily prewash. Powder and liquid Liquid detergents
for colours can be used at Prefer liquid
detergents recommended suitable for
Soiled for whites can be used at dosages recommended colours and dark detergents produced
(difficult for heavily soiled clothes. for delicate clothes.
dosages recommended colours can be
stains such for heavily soiled clothes. It is recommended to use Woollen and silk
used at dosages
as grass, powder detergents to clean clothes must be
It is recommended to use recommended
coffee, fruits powder detergents to clean clay and soil stains and the washed with special
for heavily soiled
and blood.) clay and soil stains and the stains that are sensitive to woollen detergents.
clothes.
bleaches. Use detergents
stains that are sensitive to without bleach.
Soiling Level

bleaches.
Normally Liquid detergents
Powder and liquid detergents Prefer liquid
suitable for
Soiled Powder and liquid recommended for colours colours and dark detergents produced
(For example, detergents recommended can be used at dosages colours can be for delicate clothes.
stains caused for whites can be used at recommended for normally used at dosages Woollen and silk
by body on dosages recommended for soiled clothes. Detergents recommended for clothes must be
collars and normally soiled clothes. which do not contain bleach normally soiled washed with special
cuffs) should be used. woollen detergents.
clothes.
Powder and liquid detergents Liquid detergents Prefer liquid
suitable for
Lightly Powder and liquid recommended for colours detergents produced
colours and dark
detergents recommended can be used at dosages for delicate clothes.
Soiled for whites can be used at recommended for lightly colours can be Woollen and silk
(No visible used at dosages
dosages recommended for soiled clothes. Detergents clothes must be
stains exist.) lightly soiled clothes. which do not contain bleach recommended washed with special
for lightly soiled
should be used. woollen detergents.
clothes.

13 / EN Washing Machine / User’s Manual

4.2.8 Displayed Programme Time
You can see the programme duration on the
display of your machine while selecting a
programme. Depending on the amount of laundry
you have loaded into your machine, foaming,
unbalanced load conditions, fluctuations in power
supply, water pressure and programme settings,
the programme duration is automatically adjusted
while the programme is running.
SPECIAL CASE: At programme start of Cottons
and Cotton Eco programmes, display shows the
duration of half load, which is the most common
use case. After programme starts, in 20-25
minutes actual load is detected by the machine.
And if the detected load is higher than half load;
washing programme will be adjusted accordingly
and programme duration increased automatically.
You may follow this change on the display.

Symbols Table

Prewash Fast Fast+ Extra Extra Anti Pet Hair Steam Night Soaking Rinse Steeping AutoDose Liquid Softener
Rinse Water Crease Removal Modu Hold Detergent Selection
Selection

Rinse Spin+Drain Drain Temperature Spin No Tap No Time Door Child On/Off Start / Soil Level Add Downloaded
Spin Water Water Delay Lock Lock Pause Garment Program
(Cold)

Wash Ok Cancel AntiCrease+ Drying Extra Cupboard Iron Timed

(End) Dry Dry Dry Drying

14 / EN Washing Machine / User’s Manual

4.3 Operating the product 1 - Programme Selection Knob (Uppermost
position On / Off)
4.3.1 Control panel 2 - Display
1 2 3 3 - End Time Adjustment Button
4 - Programme Follow-up Indicator
5 - Start/Pause Button
4 6 - Auxiliary Function Button 3
7 - Auxiliary Function Button 2
8 - Auxiliary Function Button 1
10 9 8 7 6 5 9 - Spin Speed Adjustment Button
10 - Temperature Adjustment Button

4.3.2 Preparing the machine 4.3.3 Programme selection and

1. Make sure that the hoses are connected tips for efficient washing
tightly. 1. Select the programme suitable for the type,
2. Plug in your machine. quantity and soiling degree of the laundry
3. Turn the tap on completely. in accordance with the "Programme and
4. Place the laundry in the machine. consumption table" and the temperature
5. Add detergent and fabric softener. table below.
2. Use the Programme Selection knob to
select the desired programme.
4.3.4 Programme and consumption table
EN 2 Auxiliary functions
Energy Consumption
Water Consumption
Max. Load (kg)

Selectable temperature

AntiCrease+
Programme
Max. Speed

Extra Rinse
range °C
Prewash
Fast+
(kWh)
(l)

90 8 95 2,40 1400 • • • • Cold-90

Cottons 60 8 95 1,80 1400 • • • • Cold-90
40 8 93 0,97 1400 • • • • Cold-90
40 *** 8 54,0 1,019 1400 40-60
40 **,*** 4 39,5 0,579 1400 40-60
Eco 40-60 40 *** 2 28,0 0,227 1400 40-60
60 ** 8 53,0 1,022 1400 40-60
60 ** 4 38,4 0,579 1400 40-60
60 3 75 1,35 1200 • • • • Cold-60
Synthetics
40 3 70 0,85 1200 • • • • Cold-60
Quick / Super Quick + Fast+ 30 2 40 0,15 1400 • • • Cold-90
90 8 66 2,20 1400 • • • Cold-90
Quick / Super Quick 60 8 66 1,20 1400 • • • Cold-90
30 8 66 0,20 1400 • • • Cold-90
Mixed Fabrics 40 3,5 83 1,00 800 • • • Cold-40
Hand Wash 40 1,5 62 0,55 1200 • Cold-40
Delicates 40 3,5 60 0,79 800 • Cold-40
Down Wear 60 2 95 1,40 800 • Cold-60
Sports 40 3,5 58 0,60 1200 • Cold-40
Dark Care 40 3 88 1,05 1200 • • * • Cold-40
StainExpert 60 3,5 85 1,70 1400 • • 30 - 60
Shirts 60 3 65 1,40 800 • • • • Cold-60
Anti Allergy 90 8 129 2,90 1400 * 20-90
Drum Clean 90 - 80 2,70 600 90

15 / EN Washing Machine / User’s Manual

• : Selectable
* : Automatically selected, cannot be cancelled.
** : Eco 40-60 ( ) is the test programme in accordance with EN 60456:2016 and energy
label with Commission Delegated Regulation (EU) 1061/2010)
***: Eco 40-60 with 40 °C temperature selection is the test programme in accordance with
EN 60456:2016/prA:2019 and energy label with Commission Delegated Regulation (EU) 2019/2014
- : See the programme description for maximum load.

C INFORMATION
• Water and power consumption may vary subject to the changes in water pressure, water
hardness and water temperature, ambient temperature, type and amount of laundry, selection
of auxiliary functions and spin speed, and changes in the mains voltage.
• When selecting a programme, you can see the washing duration on the display of your
machine. Depending on the amount of laundry you have loaded into the machine, there might
be a difference of 1 to 1.5 hours between the duration shown on the display and the actual
duration of the washing programme. The duration will be corrected automatically right after the
washing programme has started.
• The auxiliary functions in the table may vary according to the model of your machine.
• Auxiliary function selection modes can be changed by the manufacturing company. Existing
selection modes can be removed or new selection modes can be added.
• Always select the lowest appropriate temperature. The most efficient programmes in terms of
energy consumption are generally those that perform at lower temperatures and longer duration.
• Noise and remaining moisture content are influenced by the spinning speed: the higher the spinning
speed in the spinning phase, the higher the noise and the lower the remaining moisture content.

Consumption Values (EN)

Remaining Moisture
Consumption(kWh/
Duration (hh:mm)
Spin Speed (rpm)

Temperature (°C)
Consumption(L/
Selection (°C)

Capacity (kg)
Temperature

Content (%)
Programme

Laundry
Energy

Water
cycle)

cycle)

40 1400 8 03:38 1,019 54,0 41 53

Eco 40-60 40 1400 4 02:47 0,579 39,5 35 53
40 1400 2 02:47 0,227 28,0 22 53
Cottons 20 1400 8 03:40 0,600 93,0 20 53
Cottons 60 1400 8 03:40 1,800 95,0 60 53
Synthetics 40 1200 3 02:25 0,850 70,0 40 40
Quick / Super Quick 30 1400 8 00:28 0,200 66,0 23 62

16 / EN Washing Machine / User’s Manual

4.3.5 Main programmes • Anti Allergy
Depending on the type of fabric, use the Use this programme for laundry that requires
following main programmes. an intense, long, anti-allergic and hygienic
• Cottons washing cycle at high temperature. A high
You can wash your durable cotton laundry level of hygiene is ensured thanks to the long
(sheets, bedlinen, towels, bathrobes, underwear heating and additional rinsing step.
etc.) in this programme. When you press the • The programme was tested by the "VDE"
quick wash function key, programme duration institute while the temperature was 20°C,
becomes notably shorter but effective washing is and its efficiency in bacteria and mould
ensured thanks to intense washing movements. elimination was certified.
If the quick wash function is not selected, • The programme has been tested by “The
superior washing and rinsing performance is British Allergy Foundation - Allergy UK”
ensured for your heavily soiled laundry. while the temperature was 60°C, and its
efficiency in eliminating bacteria and mould,
• Synthetics
as well as allergens, was certified.
You can use this programme to wash t-shirts,
synthetic/cotton mix fabrics etc. Programme Allergy UK is the trademark of the
duration is notably shorter and efficient British Allergy Foundation. The Seal
washing performance is ensured. If the of Approval has been designed to
quick wash function is not selected, superior provide guidance to persons who
washing and rinsing performance is ensured want information whether the
for your heavily soiled laundry. product significantly decreases the
amount of allergens in the environment it is
• Hand Wash
installed or whether it limits/reduces/eliminates the
Use this programme to wash your woollen/ allergens. Its purpose is to provide evidence that
delicate clothes. Select the appropriate the products have been tested scientifically or
temperature complying with the tag of your reviewed to provide measurable results.
clothes. Your laundry will be washed with very
delicate movements to avoid any damage. • Delicates
You can use this programme to wash delicate
laundry such as cotton/synthetic mix knitted
4.3.6 Additional programmes clothes or socks. Washing movements in this
For special cases, additional programmes are programme are more delicate. Set the temperature
available in the machine. to 20 degrees or use the Cold Wash option for
clothes whose colour you wish to preserve.
C INFORMATION • Quick / Super Quick
Use this programme to wash your lightly soiled
• Additional programmes may differ
according to the model of the machine. cotton clothes in a short time. The programme
duration can be reduced down to 14 minutes
• Eco 40-60 when the quick wash function is selected. When
The eco 40-60 programme is able to clean the quick wash function is selected, maximum 2
normally soiled cotton laundry declared to be (two) kg of laundry must be washed.
washable at 40 °C or 60 °C, together in the same
cycle, and that this programme is used to assess
• Dark Care
the compliance with the EU ecodesign legislation.
Use this programme to preserve the colour
Although it washes longer than all other
of your dark-coloured clothes and jeans. This
programmes, it provides high energy and water
programme provides high efficiency in washing,
savings. Actual water temperature may be
thanks to a special drum movement, even at low
different from the stated wash temperature. When
temperatures. It is recommended to use liquid
you load the machine with less laundry (e.g. ½
detergent or woollen shampoo for dark coloured
capacity or less), periods in programme stages
laundry. Do not wash your delicate clothes that
may automatically get shorter. In this case, energy
contain wool etc. in this programme.
and water consumption will decrease.

17 / EN Washing Machine / User’s Manual

• Mixed Fabrics When the quick function is not selected:
You can use this programme to wash cottons and Butter Food
synthetics together without the need to sort them. Grass Mayonnaise
Mud Salad Dressing
• Shirts Coke Make-up
Use this programme to wash shirts made of Sweat Machine Oil
cotton, synthetic and synthetic blended fabrics Collar Soil Baby food
together. This programme ensures that your • Select the stain programme.
clothes wrinkle less. When the quick wash function • In the stain groups stated above, find the
is selected, the Pre-treatment algorithm is used. type of stain you want to remove and select
• Apply the pre-treatment chemical directly onto the quick auxiliary function selection key to
the clothes, or add it together with the detergent select the relevant group.
when the machine starts to take in water from • Carefully read the tag of the clothing and
the main wash compartment. This way, it will make sure that the temperature and spin
take you much shorter to get the performance speed selected are suitable.
you would normally get with a regular washing • Down Wear
cycle. Life of your shirts will be longer.
Use this programme to wash down coats,
vests, jackets etc. that bear a “machine-
• Sports washable” tag. Thanks to special spin profiles,
Use this programme to wash outdoor/sports it is ensured that water reaches the air gaps
clothes that contain cotton/synthetic mix, as between feathers.
well as waterproof cloths like gore-tex. This
programme washes your laundry delicately
thanks to its special turning movements. 4.3.7 Special programmes
For specific applications, select any of the
following programmes.
• StainExpert
Your washing machine has a special stain • Rinse
programme ensuring that different types of Use when you want to rinse or starch separately.
stains are removed in the most efficient way. Use • Spin+Drain
this programme only to use durable, colourfast
Use this programme to remove the water on
cottons. Do not wash delicate or non-colourfast
the clothes/in the machine.
clothes in this programme. You should check the
tags of clothing before washing (recommended Before selecting this programme, select the
for shirts, trousers, shorts, t-shirts, baby clothes, desired spin speed and press Start/Pause
pyjamas, aprons, table cloths, bedding, duvet button. First, the machine will drain the water
covers, sheets, bath/brach towels, regular towels, inside of it. Then, it will spin the laundry at
socks, and cotton underwear suitable for long the selected spin speed, and drain the water
washing cycles at a high temperature). With the coming off of the laundry.
auto stain programme, you can remove 24 types If you only want to drain the water without
of stains grouped into two categories according spinning the laundry, select the “Spin+Pump
to quick function selection. Here you can see the programme, and use the Spin Speed
stain groups based on quick function selection. Adjustment button to select the No Spin
Below you will find the stain groups based on function. Press the Start/Pause button.
the quick function.
When the quick function is selected: C INFORMATION

Blood Fruit juice • Use a lower spin speed for delicate

Chocolate Ketchup laundries.
Pudding Red Wine
Egg Curry
Tea Jam
Coffee Coal
18 / EN Washing Machine / User’s Manual
4.3.8 Temperature selection 4.3.10 Auxiliary function selection
Whenever a new programme is selected, the Select the desired auxiliary functions before
recommended temperature for the selected starting the programme. You can also select
programme appears on the temperature indicator. or cancel auxiliary functions suitable for the
To decrease the temperature, press the running programme without pressing the Start/
Temperature Adjustment button. Temperature Pause button while the machine is operating.
will decrease gradually. When the cold level is To do this, the machine must be in a step
selected, temperature level lights will not be on. before the auxiliary function you are going to
select or cancel. If the auxiliary function cannot
C INFORMATION be selected or cancelled, light of the relevant
function will flash 3 times to warn the user.
• If the programme has not reached
the heating step, you can change the
temperature without switching the machine C INFORMATION

to Pause mode. • If a second auxiliary function conflicting with

the first one is selected before starting the
4.3.9 Spin speed selection machine, the function selected first will be
Whenever a new programme is selected, the cancelled and the second auxiliary function
recommended spin speed of the selected selection will remain active.
programme is displayed on the spin speed indicator. • An auxiliary function which is not compatible
To decrease the spin speed, press the Spin with the programme cannot be selected.
Speed Adjustment button. Spin speed decreases (See "Programme and consumption table")
gradually. Then, depending on the model of the • Auxiliary Function buttons may vary
product, "Rinse Hold" and "No Spin" options according to the model of the machine.
appear on the display. When the “No Spin” function 4.3.10.1 Auxiliary functions
is selected, rinse level indicator lights will not be on.
Rinse hold • Prewash
If you are not going to unload your clothes A Prewash is only worthwhile for heavily soiled
immediately after the programme ends, you can use laundry. Not using the Prewash will save
rinse hold function to keep your laundry in the final energy, water, detergent and time.
rinsing water in order to prevent them from getting
wrinkled when there is no water in the machine.
Press Start/Pause button after this process if you
C INFORMATION
• Prewash without detergent is
want to drain the water without spinning your
recommended for tulle and curtains.
laundry. Programme will resume where it left off,
drain the water and then it will be complete. • Fast+
If you want to spin the laundry held in water, adjust When this function is selected, durations of
the Spin Speed and press Start/Pause button. relevant programmes get shorter by 50%.
Programme will resume. Water will be drained, Thanks to the optimised washing steps,
laundry will be spun and the programme will end. high mechanic activity and optimum water
consumption, high washing performance is
C INFORMATION achieved in spite of the reduced duration.
• Extra Rinse
• If the programme has not reached the spin
step, you can change the spin speed without This function enables the machine to carry
switching the machine to Pause mode. out another rinsing cycle in addition to the
one carried out after the main wash. Thus, the
risk for sensitive skins (babies, allergic skins,
etc.) to be effected by the minimal detergent
remnants on the laundry can be reduced.

19 / EN Washing Machine / User’s Manual

4.3.10.2 Functions/Programmes To disable Child Lock:
Selected by Pressing the Function Press and hold the Auxiliary Function button 2
Buttons for 3 Seconds for 3 seconds while the programme is running.
While you’re holding the button pressed for 3
• Drum Clean seconds, C03, C02 and C01 will be displayed
To select this programme, press and hold the respectively. Then, “COF” will be displayed to
auxiliary function button 1 for 3 seconds. warn the user that child lock is disabled.
Use it regularly (every 1-2 months) to clean
the drum and ensure the required hygiene is
provided. Run the programme while the machine C INFORMATION

is totally empty. To obtain better results, put • In addition to the method above, to deactivate
powder lime-scale remover for washing machines the Child Lock, switch the Programme Selection
into the detergent compartment no. “2”. When knob to On/Off position when no programme is
the programme is over, leave the loading door running, and select another programme.
ajar so that the inside of the machine gets dry. • Child Lock will not be disabled after a power
failure or unplugging.

C INFORMATION
• AntiCrease+
• This is not a washing programme. It is a If you press and hold the auxiliary function button
maintenance programme. 3 for 3 seconds, this function will be selected
• Do not run this programme when there are and the programme follow-up light of the relevant
any objects in the machine. If you try to do programme will turn on. When this function is
so, the machine will automatically detect that selected, the drum will rotate for up to eight hours
there is load inside and abort the programme. to ensure that the clothes do not crease at the end
of the programme. At any time during these eight
hours, you can cancel the programme and unload
the machine. Just press any button or turn the
• Child Lock programme selection knob to end the function. The
You can prevent children from tampering with programme follow-up light will remain on even if you
the machine by using the Child Lock feature. end the function by pressing any button. If you end
Thus you can avoid any changes in a running the function by turning the programme selection
programme. knob, the programme follow-up light will remain on
or go off depending on the selected programme.
C INFORMATION If you do not cancel the function by pressing the
Auxiliary Function button 3 for 3 seconds, it will be
• If the Programme Selection knob is turned used in the next washing cycles as well.
when the Child Lock is enabled, "Con"
appears on the display. While the Child Lock 4.3.11 End Time Adjustment
is enabled, you cannot make any change in The End Time Adjustment function allows you to
the programmes, the selected temperature, set the end time of the programme up to 19 hours.
the speed or the auxiliary functions. You can increase this time by 1-hour intervals.
• Even if another programme is selected with
the Programme Selection knob while the
Child Lock is enabled, previously selected
C INFORMATION
• Please do not use liquid detergent if you
programme will continue running.
have selected the End Time Adjustment
To enable Child Lock: function. Stains might remain on the clothes.
Press and hold the Auxiliary Function button 2
1. Open the loading door, place the laundry
for 3 seconds. While you’re holding the button
and add detergent, etc.
pressed for 3 seconds, C03, C02 and C01
will be displayed respectively.Then, “Con” will 2. Select the washing programme,
be displayed to warn the user that child lock temperature, spin speed and, if required,
is enabled.If you press any button or turn the the auxiliary functions.
Programme Selection knob while the Child Lock 3. Press the End Time Adjustment button and
is enabled, the same warning will be displayed. select the desired time.

20 / EN Washing Machine / User’s Manual

4. Press the Start/Pause button. The delayed end 4.3.13 Progress of programme
time you have set will be displayed. Countdown Progress of a running programme can be
will start for delayed end. On the display, “_” will followed from the Programme Follow-up
move up and down next to the delayed end time. indicator. At the beginning of each programme
step, the relevant indicator light will turn on.
C INFORMATION
C INFORMATION
• If the programme has not started, you can
add laundry into the machine during the • If the “Anti-crease+” auxiliary function has
delayed end time. been selected, “End” LED and “Anti-crease+”
5. At the end of the countdown, duration of LED will be on at the same time while this
the selected programme will be displayed. step is continuing.
“_” will disappear and the selected • To end the programme while the “Anti-
programme will start. crease+” step is running, simply press any
button or turn the programme selection knob.
Changing the delayed end time
You can change the auxiliary functions, speed
If you want to change the time during countdown: and temperature settings without stopping the
Turn the programme selection knob to cancel the programme flow while the programme is running.
delayed end time function, and then set the desired To do this, the change you are going to make
time again. must be something that will be carried out after
1. Press the End Time Adjustment button. When the programme step that is running. If the change
pressed for the first time, the programme is not suitable, relevant lights will flash 3 times.
duration will be rounded up to the closest
whole number time. Each following press will
increase the time by an hour. C INFORMATION

2. If you want to decrease the delayed end • If the machine does not proceed to the
time, press the End Time Adjustment button spinning step, the Rinse Hold function
consecutively until the desired time is displayed. might be active or the automatic
Cancelling the delayed end function unbalanced load detection system might be
activated due to the unbalanced distribution
If you want to cancel the delayed end time
of the laundry in the machine.
countdown and start the programme immediately:
1. Set the Programme Selection knob to any 4.3.14 Loading door lock
programme. This way, the Delayed End time There is a locking system on the loading door of
will be cancelled. The End/Cancel light will the machine that prevents opening of the loading
flash continuously. door in cases when the water level is unsuitable.
2. Then, select the programme you want to run Loading door light will start flashing when the
again. machine is switched to Pause mode. The machine
3. Press Start/Pause button to start the programme. checks the level of the water inside. If the level is
suitable, the loading door light will turn off and the
4.3.12 Starting the programme loading door can be opened within 1-2 minutes.
1. Press Start/Pause button to start the programme. If the level is unsuitable, the loading door light
2. Programme follow-up light showing the will remain on and the loading door cannot be
startup of the programme will turn on. opened. If you are obliged to open the loading
door while the Loading Door light is on, you
C INFORMATION must cancel the current programme. See
"Cancelling the programme"
• If no programme is started or no key is
pressed within 10 minutes during the
programme selection process, the display
lights will go off. Once the Programme
Selection knob is turned or any button is
pressed, display lights will turn on again.

21 / EN Washing Machine / User’s Manual

Opening the loading door in case of power 4.3.15 Changing the selections
failure: after programme has started

C
Switching the machine to pause mode
INFORMATION Press the Start/Pause to switch the machine
to pause mode while a programme is running.
• In case of a power failure, you can use the The light of the current programme will flash on
loading door emergency handle under the pump the Programme Follow-up indicator, indicating
filter lid to manually open the loading door. that the machine has switched to pause mode.

A
Also, when the loading door is ready to be
WARNING! opened, the Loading Door light will turn off in
addition to the programme step light.
• Before opening the loading door, make sure Changing the auxiliary function, speed and
that there is no water in the machine to avoid temperature
flooding. Water may be hot and could cause
Depending on the step the programme has
scalding.
reached, you can cancel or select auxiliary
functions. See “Auxiliary function selection”.
You can also change the speed and
temperature settings. See "Spin speed
selection" and "Temperature selection".

C INFORMATION
• If no change is allowed, the relevant light
will flash 3 times.
Adding and removing laundry
• Turn off and unplug the appliance. 1. Press the “Start/Pause” button to pause the
• Open the pump filter lid. machine. The programme follow-up light of
the relevant step during which the machine
was switched into the pause mode will flash.
2. Wait until the Loading Door can be opened.
3. Open the loading door and add or take out
laundry.
4. Close the loading door.
5. Make changes in auxiliary functions,
temperature and speed settings if necessary.
6. Press the “Start/Pause” button to start the
machine.

• Remove the loading door emergency

handle behind the filter cover with a tool.
• Open the loading door by pulling the loading
door emergency handle downwards.
• Try to pull the handle downwards again
if the loading door is not opened.
• Bring the loading door emergency
handle to its original position after
opening the loading door.

22 / EN Washing Machine / User’s Manual

4.3.16 Cancelling the programme 4.3.18 Your machine has the
To cancel the programme, turn the Programme "Pause Mode" function.
Selection knob to select another programme. After using the On/Off button to switch on the
Previous programme will be cancelled. End/ machine, if you do not start any programme in
Cancel light will flash continuously to notify that the selection step or do not perform anything
the programme has been cancelled. else, or if you do not do anything in 10 minutes
When you turn the Programme Selection knob, after the selected programme has ended, the
the machine will end the programme but will not machine will automatically switch to energy
discharge the water inside. When you select saving mode. Also, if your product has a display
and start a new programme, the newly selected that shows programme time, this display will
programme will start depending on the step completely turn off. If you turn the Programme
the previous programme was cancelled in. For Selection knob or touch any button, the lights
example, the machine may take in additional and the display will switch back to the previous
water or continue to wash with the water inside. position. The selections you make when exiting
the energy efficiency mode may change. Check
C INFORMATION if your selections are correct before starting the
programme. If necessary, make adjustments
• Depending on the step where the again. This is not an error.
programme was cancelled in, you may
have to add detergent and softener again
for the programme you have selected
anew.
4.3.17 End of programme
At the end of the programme, “End” will be
displayed.
1. Wait until the light of the loading door goes
off completely.
2. Switch the programme selection knob to
On/Off to switch off the machine.
3. Take out your laundry and close the loading
door. Your machine is now ready for the
next washing cycle.

23 / EN Washing Machine / User’s Manual

4.4 Maintenance and cleaning
Service life of product extends and frequently C INFORMATION

experienced problems will be reduced if it is • Foreign metal substances will cause rust
cleaned at regular intervals. stains in the drum. Clean the stains on the
drum surface by using cleaning agents for
4.4.1 Cleaning the detergent drawer stainless steel.
Clean the detergent
drawer at regular intervals
(every 4-5 washing cycles) A WARNING

as shown below in order • Never use steel wool or wire wool. These
to prevent accumulation of will damage the painted, chromated and
powder detergent in time. plastic surfaces.
1. Press the dotted point on the siphon in the 4.4.3 Cleaning the body
softener compartment and pull towards you and control panel
until the compartment is removed from the Wipe the body of the machine with soapy
machine. water or non-corrosive mild gel detergents as
2. Lift the rear part of the siphon to remove it necessary, and dry with a soft cloth.
as illustrated. If more than normal amount of Use only a soft and damp cloth to clean the
water and softener mixture starts to gather control panel.
in the softener compartment, the siphon
must be cleaned. 4.4.4 Cleaning the water intake filters
There is a filter at the end of each water intake
3. Wash the detergent drawer and the
valve at the rear of the machine and also at
siphon with plenty of lukewarm water in a
the end of each water intake hose where they
washbasin. In order to prevent the residues to
are connected to the tap. These filters prevent
contact your skin, clean it with an appropriate
foreign substances and dirt in the water to
brush by wearing a pair of gloves.
enter the washing machine. Filters should be
4. Insert the drawer back into its place after cleaned as they do get dirty.
cleaning and make sure that it is seated well.
4.4.2 Cleaning the loading
door and the drum
For products with drum cleaning programme,
please see Operating the product -
Programmes.

C INFORMATION
• Repeat Drum Cleaning process in every 2
months.
• Use an detergent / anti-limescale suitable
1. Close the taps.
for the washing machines.
2. Remove the nuts of the water intake hoses
to access the filters on the water intake
After every washing valves. Clean them with an appropriate
make sure that no foreign brush. If the filters are too dirty, remove
substance is left in the them from their places with a pliers and
drum. clean in this way.

If the holes on the bellow shown in the figure is

blocked, open the holes using a toothpick.

24 / EN Washing Machine / User’s Manual

3. Take out the filters on the flat ends of the 3 Follow the below procedures in order to
water intake hoses together with the gaskets drain water.
and clean thoroughly under running water. The product has an emergency water draining
4. Replace the seals and filters carefully and hose, in order to drain the water:
tighten their nuts by hand ensuring there are
no leaks.
4.4.5 Draining remaining water
and cleaning the pump filter
The filter system in your machine prevents
solid items such as buttons, coins and fabric
fibres clogging the pump impeller during
discharge of washing water. Thus, the water
will be discharged without any problem and the
service life of the pump will extend.
If the machine fails to drain water, the pump filter
is clogged. Filter must be cleaned whenever it
is clogged or in every 3 months. Water must be
drained off first to clean the pump filter.
In addition, prior to transporting the machine
(e.g., when moving to another house) and in
case of freezing of the water, water may have
to be drained completely.

A CAUTION!
a Pull the emergency draining hose out from
• Foreign substances left in the pump filter
may damage your machine or may cause its seat
noise problem. b Place a large container at the end of the
• If the product is not being used, shut the hose. Drain the water into the container by
tap shut, remove mains pipe and drain the pulling out the plug at the end of the hose.
water inside the machine against any likely When the container is full, block the inlet
freezing. of the hose by replacing the plug. After
• After each use, turn off the water tap to the container is emptied, repeat the above
which the mains hose is connected. procedure to drain the water in the machine
completely.
In order to clean the dirty filter and discharge c When draining of water is finished, close the
the water: end by the plug again and fix the hose in its
1 Unplug the machine to cut off the supply place.
power. d Turn and remove the pump filter.

A CAUTION! 4. Clean any residues inside the filter as well

as fibres, if any, around the pump impeller
• Temperature of the water inside the region.
machine may rise up to 90 ºC. To avoid the 5. Replace the filter.
burning risk, clean the filter after the water
6. If the filter cap is composed of two pieces,
inside the machine is cooled down.
close the filter cap by pressing on the tab.
2. Open the filter cover. If it is one piece, seat the tabs in the lower
part into their places first, and then press
the upper part to close.

25 / EN Washing Machine / User’s Manual

5 Troubleshooting Loading door cannot be opened.
• Loading door lock is activated because of the water level in
Programmes do not start after the loading door is the product. >>>Drain the water by running the Pump or
closed. Spin programme.
• Start / Pause / Cancel button is not pressed. >>>Press • Product is heating up the water or it is at the spinning cycle.
Start / Pause / Cancel button. >>> Wait until the programme completes.
• It may be difficult to close the loading door in case of • Loading door may be stuck because of the pressure it is
excessive loading. >>>Reduce the amount of laundry and subjected to. >>>Grab the handle and push and pull the
make sure that the loading door is closed properly. loading door to release and open it.
Programme cannot be started or selected. • If there is no power, loading door of the product will not
• The product has switched to self protection mode due to a open. >>>To open the loading door, open the pump filter
supply problem (line voltage, water pressure, etc.). >>> cap and pull down the emergency handle positioned at the
To cancel the programme, turn the Programme Selection rear side of the said cap. See "Loading door lock"
knob to select another programme. Previous programme Washing takes longer than specified in the user
will be cancelled (see. “Cancellation of programme”). manual.(*)
Water inside the product. • Water pressure is low. >>>Product waits until taking in
• Some water has remained in the product due to the quality adequate amount of water to prevent poor washing quality
control processes in the production. >>>This is not a due to the decreased amount of water. Therefore, the
failure; water is not harmful to the product. washing time extends.
The product does not take water in. • Voltage is low. >>>Washing time is prolonged to avoid poor
• Tap is turned off. >>>Turn on the taps. washing results when the supply voltage is low.
• Water inlet hose is bent. >>>Flatten the hose. • Input temperature of water is low. >>>Required time to
• Water inlet filter is clogged. >>>Clean the filter. heat up the water extends in cold seasons. Also, washing
• Loading door is not closed. >>>Close the door. time can be lengthened to avoid poor washing results.
The product does not drain water. • Number of rinses and/or amount of rinse water have
• Water drain hose is clogged or twisted. >>>Clean or flatten increased. >>>Product increases the amount of rinse
the hose. water when good rinsing is needed and adds an extra
• Pump filter is clogged. >>> Clean the pump filter. rinsing step if necessary.
Product vibrates or makes noise. • Excessive foam has occurred and automatic foam
• Product is standing unbalanced. >>>Stable the product by absorption system has been activated due to too much
adjusting the feet. detergent usage. >>> Use recommended amount of
• A hard substance has entered into the pump filter. detergent.
>>>Clean the pump filter. Programme time does not countdown. (On models
• Transportation safety bolts are not removed. >>>Remove with display) (*)
the transportation safety bolts. • Timer may stop during water intake. >>>Timer indicator
• Laundry quantity in the product is too little. >>>Add more will not countdown until the product takes in adequate
laundry to the product. amount of water. The product will wait until there is
• Excessive laundry is loaded in the product. >>>Take out sufficient amount of water to avoid poor washing results
some of the laundry from the product or distribute the load due to lack of water. Timer indicator will resume countdown
by hand to balance it homogeneously in the product. after this.
• Product is leaning on a rigid item. >>>Make sure that the • Timer may stop during heating step. >>>Timer indicator
product is not leaning on anything. will not countdown until the product reaches the selected
There is water leaking from the bottom of the product. temperature.
• Water drain hose is clogged or twisted. >>>Clean or flatten • Timer may stop during spinning step. >>>Automatic
the hose. unbalanced load detection system is activated due to the
• Pump filter is clogged. >>>Clean the pump filter. unbalanced distribution of the laundry in the product.
Product stopped shortly after the programme started. Programme time does not countdown. (*)
• Machine has stopped temporarily due to low voltage. • There is unbalanced load in the product. >>>Automatic
>>>Product will resume running when the voltage unbalanced load detection system is activated due to the
restores to the normal level. unbalanced distribution of the laundry in the product.
Product directly drains the water it takes in. Product does not switch to spinning step. (*)
• Draining hose is not at adequate height. >>>Connect the • There is unbalanced load in the product. >>>Automatic
water draining hose as described in the user manual. unbalanced load detection system is activated due to the
No water can be seen in the product during washing. unbalanced distribution of the laundry in the product.
• Water is inside the invisible part of the product. >>>This • The product will not spin if water is not drained completely.
is not a failure. >>>Check the filter and the draining hose.
• Excessive foam has occurred and automatic foam
absorption system has been activated due to too much
detergent usage. >>> Use recommended amount of
detergent.

26 / EN Washing Machine / User’s Manual

Washing performance is poor: Laundry turns gray. (**) Washing machine does not rinse well.
• Insufficient amount of detergent has been used over a long • The amount, brand and storage conditions of the detergent
period of time. >>>Use the recommended amount of used are inappropriate. >>>Use a detergent appropriate
detergent appropriate for water hardness and the laundry. for the washing machine and your laundry. Keep
• Washing has been made at low temperatures for a long detergents closed in an environment free of humidity and
time. >>>Select the proper temperature for the laundry do not expose them to excessive temperatures.
to be washed. • Detergent was put in the wrong compartment. >>>If
• Insufficient amount of detergent is used with hard water. detergent is put in the prewash compartment although
>>>Using insufficient amount of detergent with hard prewash cycle is not selected, the product can take this
water causes the soil to stick on the cloth and this turns detergent during rinsing or softener step. Put the detergent
the cloth into gray in time. It is difficult to eliminate graying in the correct compartment.
once it happens. Use the recommended amount of • Pump filter is clogged. >>>Check the filter.
detergent appropriate for water hardness and the laundry. • Drain hose is folded. >>>Check the drain hose.
• Excessive amount of detergent is used. >>>Use the Laundry became stiff after washing. (**)
recommended amount of detergent appropriate for water • Insufficient amount of detergent is used. >>>Using
hardness and the laundry. insufficient amount of detergent for the water hardness
Washing performance is poor: Stains persist or the can cause the laundry to become stiff in time. Use
laundry is not whitened. (**) appropriate amount of detergent according to the water
• Insufficient amount of detergent is used. >>>Use the hardness.
recommended amount of detergent appropriate for water • Detergent was put in the wrong compartment. >>>If
hardness and the laundry. detergent is put in the prewash compartment although
• Excessive laundry is loaded in. >>>Do not load the product prewash cycle is not selected, the product can take this
in excess. Load with amounts recommended in the detergent during rinsing or softener step. Put the detergent
"Programme and consumption table". in the correct compartment.
• Wrong programme and temperature were selected. • Detergent was mixed with the softener. >>>Do not mix
>>>Select the proper programme and temperature for the softener with detergent. Wash and clean the drawer
the laundry to be washed. with hot water.
• Wrong type of detergent is used. >>>Use original detergent Laundry does not smell like the softener. (**)
appropriate for the product. • Detergent was put in the wrong compartment. >>>If
• Excessive amount of detergent is used. >>>Put the detergent is put in the prewash compartment although
detergent in the correct compartment. Do not mix the prewash cycle is not selected, the product can take this
bleaching agent and the detergent with each other. detergent during rinsing or softener step. Wash and clean
Washing performance is poor: Oily stains appeared the drawer with hot water. Put the detergent in the correct
on the laundry. (**) compartment.
• Regular drum cleaning is not applied. >>>Clean the drum • Detergent was mixed with the softener. >>>Do not mix
regularly. For this procedure, please see "Cleaning the the softener with detergent. Wash and clean the drawer
loading door and the drum". with hot water.
Washing performance is poor: Clothes smell Detergent residue in the detergent drawer. (**)
unpleasantly. (**) • Detergent was put in wet drawer. >>>Dry the detergent
• Odours and bacteria layers are formed on the drum as a drawer before putting in detergent.
result of continuous washing at lower temperatures and/ • Detergent has gotten damp. >>>Keep detergents closed in
or in short programmes. >>>Leave the detergent drawer an environment free of humidity and do not expose them to
as well as the loading door of the product ajar after each excessive temperatures.
washing. Thus, a humid environment favorable for bacteria • Water pressure is low. >>>Check the water pressure.
cannot occur in the machine. • The detergent in the main wash compartment got wet
Colour of the clothes faded. (**) while taking in the prewash water. Holes of the detergent
• Excessive laundry was loaded in. >>>Do not load the compartment are blocked. >>>Check the holes and clean
product in excess. if they are clogged.
• Detergent in use is damp. >>> Keep detergents closed in • There is a problem with the detergent drawer valves.
an environment free of humidity and do not expose them >>>Call the Authorised Service Agent.
to excessive temperatures. • Detergent was mixed with the softener. >>>Do not mix
• A higher temperature was selected. >>>Select the proper the softener with detergent. Wash and clean the drawer
programme and temperature according to the type and with hot water.
soiling degree of the laundry. • Regular drum cleaning is not applied. >>>Clean the drum
regularly. For this procedure, please see "Cleaning the
loading door and the drum".

27 / EN Washing Machine / User’s Manual

Too much foam forms inside the product. (**)
• Improper detergents for the washing machine is used.
>>>Use detergents appropriate for the washing machine.
• Excessive amount of detergent is used. >>>Use only
sufficient amount of detergent.
• Detergent was stored under improper conditions. >>>Store
detergent in a closed and dry location. Do not store in
excessively hot places.
• Some meshed laundry such as tulle may foam too much
because of their texture. >>>Use smaller amounts of
detergent for this type of item.
• Detergent was put in the wrong compartment. >>>Put the
detergent in the correct compartment.
• Softener is being taken early by the product. >>>There
may be problem in the valves or in the detergent drawer.
Call the Authorised Service Agent.
Foam is overflowing from the detergent drawer.
• Too much detergent is used. >>>Mix 1 tablespoonful
softener and ½ l water and pour into the main wash
compartment of the detergent drawer.
>>>Put detergent into the product suitable for the
programmes and maximum loads indicated in the
“Programme and consumption table”. When you use
additional chemicals (stain removers, bleaches and etc.),
reduce the amount of detergent.
Laundry remains wet at the end of the programme. (*)
• Excessive foam has occurred and automatic foam
absorption system has been activated due to too much
detergent usage. >>>Use recommended amount of
detergent.
(*) The product does not switch to spinning
step when the laundry is not evenly distributed
in the drum to prevent any damage to the
product and to its surrounding environment.
Laundry should be rearranged and re-spun.
(**) Regular drum cleaning is not applied. Clean
the drum regularly. See 4.4.2

A WARNING
• If you cannot eliminate the problem
although you follow the instructions in
this section, consult your dealer or the
Authorised Service Agent. Never try to
repair a nonfunctional product yourself.

28 / EN Washing Machine / User’s Manual

BEKO UK AND IRELAND STANDARD MANUFACTURER GUARANTEE TERMS AND CONDITIONS

Your new Beko product is guaranteed against faulty materials, defective components or manufacturing defects.

The standard guarantee starts from the date of original purchase of the product, and lasts for a period of twelve (12)
months unless Beko plc (the “Manufacturer”) agrees to extend the guarantee for the product in writing.

If you have purchased an American style Fridge freezer, the standard guarantee starts from the date of original
purchase of the product, and lasts for a period of twenty four (24) months unless Beko plc (the “Manufacturer”)
agrees to extend the guarantee for the product in writing.

If you have any questions about the guarantee on your product (including how long it is valid), please contact your retailer or
our contact centre on 0333 207 9710 (UK and Northern Ireland) or 01 862 3411 (Republic of Ireland)

This guarantee does not in any way diminish or affect your statutory rights in connection with the product. This guarantee is in
addition to your statutory rights as a consumer. If you have any questions about these rights, please contact the retailer from
which you purchased the product. In certain circumstances, it is possible that your statutory rights may offer additional or
higher levels of protection than those offered under the terms of this guarantee.

What is covered by this guarantee?

• Repairs to the product required as a result of faulty materials, defective components or manufacturing defects.
• Functional replacement parts to repair a product.
• The costs of a Beko Approved Engineer to carry out the repair.

What is not covered?

• Transit and delivery damage.

• Cabinet or appearance parts, including but not limited to control knobs, flaps and handles.
• Accessories and/or consumable items including but not limited to ice trays, scrapers, cutlery baskets, filters and light
bulbs.
• Repairs necessary as a direct or indirect result of:
- Accidental damage, misuse or abuse of a product.
- An attempted repair of a product by anyone other than a Beko Approved Engineer (the “Engineer”).
- Installation or use of a product where such installation or use fails to meet the requirements contained in this
guarantee or the User Instructions Booklet.
• Repairs to a product operated at any time on commercial or non-residential household premises (unless we have
previously agreed to the installation environment).

This guarantee is limited to the cost of repairing the product. To the extent permitted by law, the Manufacturer does not accept
and will not be held liable for any financial loss incurred in connection with the failure of any product to operate in accordance
with the expected standards. Such financial loss includes but is not limited to loss arising from:

• Time taken off work.

• Damaged food, clothing or other items.
• Meals taken at restaurants or from takeaways.
• General compensation for inconvenience.

Important Notes

1. Your product is designed and built for domestic household use only.
2. The guarantee will automatically be void if the product is installed or is used in commercial or non-residential
domestic household premises, unless we have previously agreed to the installation environment.
3. The product must be correctly installed, located and operated in accordance with the instructions contained in the
User Instructions Booklet provided with your product.
4. Professional installation by a qualified Electrical Domestic Appliance Installer is recommended for all Washing
Machines, Dishwashers and Electric Cookers (as incorrect installation may result in you having to pay for the cost of
repairing the product).
5. Gas Cookers must be professionally installed by a Gas Safe (or Gas Networks Ireland for Republic of Ireland)
registered gas installer.
6. This guarantee is given in respect of products purchased and used within the United Kingdom and the Republic of
Ireland.
7. This guarantee is effective from the initial date of purchase of a new product from an authorised retailer and will be
void if the product is resold.
8. This guarantee does not apply to graded sales (where the product is purchased as a “second”).
9. Possession of a copy of these terms and conditions does not necessarily mean that a product has the benefit of this
guarantee. If you have any questions, please call our Call Centre on the number set out above.
10. The Manufacturer reserves the right to terminate the guarantee if its staff or representatives are subjected to physical
or verbal abuse in the course of carrying out their duties.
11. Optional extras, where available (i.e. extendable feet) are supplied on a chargeable basis only.

Does Beko offer replacements?

This is a repair-only guarantee. On occasion, the Manufacturer may at its sole discretion, replace your product with a new
product instead of carrying out a repair. Where a replacement is offered, this would normally be an identical model but when
this is not possible, a model of similar specification will be provided. The Manufacturer will cover the costs and arrange for the
delivery of the new product and for the return of the old product. Any costs related to disconnecting the faulty product and
 guarantee. If you have any questions, please call our Call Centre on the number set out above.
10. The Manufacturer reserves the right to terminate the guarantee if its staff or representatives are subjected to physical
or verbal abuse in the course of carrying out their duties.
11. Optional extras, where available (i.e. extendable feet) are supplied on a chargeable basis only.

Does Beko offer replacements?

This is a repair-only guarantee. On occasion, the Manufacturer may at its sole discretion, replace your product with a new
product instead of carrying out a repair. Where a replacement is offered, this would normally be an identical model but when
this is not possible, a model of similar specification will be provided. The Manufacturer will cover the costs and arrange for the
delivery of the new product and for the return of the old product. Any costs related to disconnecting the faulty product and
installing the replacement product will not be borne by the Manufacturer unless previously agreed to in writing. The original
guarantee will continue to apply to the replacement product; the new product will not come with a new guarantee.

When will the repair take place?

Our Engineers work Monday to Friday 9.00am to 5.00pm. Appointments outside these hours may be possible at the sole
discretion of the Manufacturer but cannot be guaranteed. Whilst our Engineers will endeavour to minimize inconvenience and
to meet requests for specific timed appointments, this cannot be guaranteed. We will not be liable for delays or if it is unable to
carry out a repair because a convenient appointment cannot be arranged.

Will there be any charge for the repairs?

It is your responsibility to provide evidence to the Engineer that your product is covered by this guarantee with a proof of
purchase. The Manufacturer reserves the right to charge for the reasonable cost of any service call if:

• You cannot provide evidence that your product is covered by this guarantee.
• Where a service call has been made and the engineer finds that there is no fault with your product.
• That your product has not been installed or operated in accordance with the User Instructions Booklet.
• That the fault was caused by something other than faulty materials, defective components or manufacturing defects.
• For missed appointments.

Payment of these costs are due immediately upon the Engineer providing you with an invoice. The Manufacturer reserves the
right to terminate the guarantee if you fail to pay the costs for the service call in a timely manner.

If you are a resident of the United Kingdom, this guarantee will be governed by English law and subject to the English Courts,
save where you live in another part of the United Kingdom, in which case the law and courts of that location will apply.

If you are resident in the Republic of Ireland, this guarantee will be governed by Irish law and the Irish courts will have
jurisdiction.

This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent, Watford, Hertfordshire. WD18 8QU.

Beko plc is registered in England and Wales with company registration number 02415578.

BEKO UK AND IRELAND BUILT-IN APPLIANCES GUARANTEE TERMS AND CONDITIONS

If you have purchased a built-in or integrated appliance, and registered it within 90 days of purchase by completing
the online registration form, then the standard 12 month guarantee will be extended to 24 months, under the same
terms and conditions as detailed in our Standard Guarantee Terms and Conditions.
BEKO UK AND IRELAND PROSMART INVERTER MOTOR GUARANTEE TERMS AND CONDITIONS

This 10 year guarantee relates to Beko products that feature the ProSmart Inverter Motor.

The ProSmart Motor guarantee terms and conditions are in addition to our Standard guarantee terms and conditions detailed
in the previous section.

In order to activate the 10 year guarantee you MUST register the appliance within 90 days of the original purchase
date. You can register by first visiting Beko.co.uk/register and by following the online instructions.

Beko Free standing appliances come with a 12 month parts and labour guarantee as standard,

Beko Built-in appliances come with a 12 month parts and labour guarantee as standard. This is extended to 24 months, free of
charge, upon registration of the appliance. When you register your appliance for additional guarantee, you will automatically
activate the ProSmart Motor 10 year guarantee. You do not need to register twice. (beko.co.uk/guarantee-terms).

To make a claim against your Beko ProSmart Inverter Motor Guarantee (the “Guarantee”), all customer and product details
must be registered with Beko plc using the procedure outlined below.

1. This extra 9 years (for free standing appliances) or 8 years (for built-in or integrated appliances) guarantee is only
effective after the expiration of the standard manufacturer’s guarantee.

2. It is only valid for the ProSmart Inverter motors of selected washing machines, washer-dryers, tumble dryers and
dishwashers. It does not cover any labour charge or any other components of the product. In addition, it is only valid
for one replacement of the ProSmart motor during the extra 9-year (for free standing appliances) or 8 year (for built-in
appliances) guarantee period.

3. To activate your guarantee, you MUST register your appliance within 90 days of the original purchase date, by visiting
beko.co.uk/register.

4. Customers will receive a unique reference code as proof of guarantee validation by email or post, which must be
quoted at the time of a claim being made.

5. Any repair/replacement of the ProSmart Inverter motor must only be carried out by an authorised Beko Service Agent
(the “Service Agent”).

6. Labour for the repair/replacement of the ProSmart Inverter motor is not included in this guarantee and is chargeable
directly by the Service Agent.

7. Any additional components fitted to the product at any time will not be covered by this guarantee and will be
chargeable directly by the Service Agent.

8. The guarantee is not transferable and cannot be exchanged for cash.

9. There are no alternative or additional offers to this Guarantee.

10. The guarantee is exclusive of the manufacturer’s standard guarantee

11. The Terms and Conditions shown above are in addition to the standard terms and conditions of your product
guarantee. Please read and refer to such Terms and Conditions when making any claim.

12. We may use the information you provide for marketing purposes and to analyse your purchasing preferences. We
may keep your information for a reasonable period for these purposes in accordance with the applicable Data
Protection Laws and General Data Protection Regulations (GDPR). You can opt into this service during the
registration process. Further details are available at http://www.beko.co.uk/cookie-and-privacy.

13. These Terms and Conditions are governed by the laws of England and Wales; manufacturer: Beko plc, Beko House,
1 Greenhill Crescent, Watford WD18 8QU. Company Registration Number: 02415578.
HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE
Please keep your purchase receipt or other proof of purchase details in a safe place; you will need to have this documentation
available should the product require attention under guarantee.

Please take a few moments to complete the details below, as you will need this information when you call us, or to use our
online services. When you call us you may be required to input your serial number into your telephone keypad. For help please
visit beko.co.uk/support/model-finder

• The product model number is printed on the Operating Instruction Booklet / User guide
• The product model and serial number is printed on the Rating Label affixed to the appliance.
• The Retailer (Purchased from) and Date of purchase will be printed on your purchase receipt or other proof of
purchase paperwork

Recording of these details alone will not count as proof of purchase. A valid proof of purchase is required for requesting
service under guarantee.

Model number Serial number Purchased from Date of purchase

For service under guarantee or for product advice please call our Contact centre
Before requesting service please check the troubleshooting guide in the Operating Instructions booklet, as a charge may be
levied where no fault is found, and even though your product may still be under guarantee.

After arranging service the area around the product must be easily accessible to the Engineer, without the need for cabinets or
furniture to be removed or moved.

It is your responsibility to ensure our Engineers have a clean and safe environment to carry out any repairs.

Please have your Model number and Serial number available when you call us, as you may be required to input your serial
number into your telephone keypad during your call.

UK Mainland & Northern Ireland:

0333 207 9710

Landline or mobile calls to 0333 numbers cost no more than calls to geographic numbers 01 or 02, and are charged at the
basic rate. Calls from landlines and mobiles are included in free call packages but please check with your telephone service
provider for exact call charges.

Republic of Ireland:

01 862 3411
Service once the manufacturers guarantee has expired
If you have purchased an extended guarantee please refer to the instructions contained within the extended guarantee
agreement document, otherwise please call us using the appropriate number above, where service can be obtained at a
charge.

Should you experience any difficulty in obtaining service please call us on 0333 207 9710 or 01 862 3411

Contact us though our website

Send us a secure message through our online contact us form. Please visit our website, click Contact Us and choose a
product support topic from the list of options. Complete the required details and click send message.

Product registrations
For UK registrations please visit beko.co.uk/register and for the Republic of Ireland visit beko.ie/register.