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Case Study 9 Armaan.

This case study explores using a design thinking approach to improve accessibility for public transportation systems for people with disabilities. User research through interviews and observations would provide insights into challenges they face. A design thinking process is proposed that includes empathizing with users, defining problems, ideating solutions, prototyping ideas, and testing solutions with users. The goal is to develop scalable, cost-effective and sustainable accessibility improvements through collaboration between stakeholders.

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38 views5 pages

Case Study 9 Armaan.

This case study explores using a design thinking approach to improve accessibility for public transportation systems for people with disabilities. User research through interviews and observations would provide insights into challenges they face. A design thinking process is proposed that includes empathizing with users, defining problems, ideating solutions, prototyping ideas, and testing solutions with users. The goal is to develop scalable, cost-effective and sustainable accessibility improvements through collaboration between stakeholders.

Uploaded by

Armaan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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ase Study for Lab

Course: CSE-AIML SEC-C


Program Name: Btech
Subject:Design Thinking And Complex Problem Solving

Semester:1
Student Name and Roll number : Mohammed Armaan(23BTRCL054)

Case Study Title: Enhancing Public Transportation Accessibility for People with Disabilities: A Design Thinking Approach

Introduction:
1. Introduction Public transportation should be inclusive for everyone, including individuals with disabilities.
This case study explores a design thinking approach to improve accessibility, ensuring that public
transit systems cater to the diverse needs of people with disabilities.

User Research:
2. Problem Statement Conducting in-depth interviews, observations, and surveys with people having various disabilities will
provide valuable insights. Understanding their challenges, preferences, and experiences will guide the
design process.
Problem Statement:
3. User Research The current public transportation system lacks comprehensive accessibility features,
hindering the smooth travel experience for individuals with disabilities. Challenges include
inadequate infrastructure, insufficient information, and a lack of user-friendly
accommodations.
4. Design Thinking Approach
Design Thinking Approach:

Empathize: Understand the daily experiences, frustrations, and aspirations of


individuals with disabilities.
Define: Clearly articulate the specific needs and pain points identified during user
research to define the problem scope.
Ideate: Generate creative solutions collaboratively, considering both
technological innovations and practical adaptations to infrastructure.
Prototype: Develop tangible models or simulations of proposed solutions to
gather feedback and refine ideas.
Test: Implement pilot programs or trial runs to assess the feasibility and effectiveness
of proposed improvements, incorporating user feedback.
5. Conclusion and Conclusion and Recommendations:
Future
Design thinking enables a holistic approach to enhance public transportation accessibility. The
Recommendations
proposed solutions should be scalable, cost-effective, and sustainable. Collaboration between
stakeholders, including city planners, public transit agencies, and disability advocacy groups,
is crucial for successful implementation. In conclusion, prioritizing accessibility fosters a more
inclusive society and ensures that public transportation truly serves everyone.

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