SUN2000 Smart PV Optimizer

User Manual

Issue 05
Date 2023-05-31

HUAWEI DIGITAL POWER TECHNOLOGIES CO., LTD.

Copyright © Huawei Digital Power Technologies Co., Ltd. 2023. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means without prior
written consent of Huawei Digital Power Technologies Co., Ltd.

Trademarks and Permissions

and other Huawei trademarks are the property of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective
holders.

Notice
The purchased products, services and features are stipulated by the contract made between Huawei
Digital Power Technologies Co., Ltd. and the customer. All or part of the products, services and features
described in this document may not be within the purchase scope or the usage scope. Unless otherwise
specified in the contract, all statements, information, and recommendations in this document are
provided "AS IS" without warranties, guarantees or representations of any kind, either express or implied.
The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute a warranty of any kind, express or implied.

Huawei Digital Power Technologies Co., Ltd.

Address: Huawei Digital Power Antuoshan Headquarters

Futian, Shenzhen 518043

People's Republic of China

Website: https://e.huawei.com

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SUN2000 Smart PV Optimizer
User Manual About This Document

About This Document

Purpose
This document describes the Smart PV Optimizer in terms of its overview,
installation, commissioning, maintenance, and troubleshooting. Before installing
and operating the Smart PV Optimizer, read this document carefully to understand
the safety precautions and get familiar with the functions and features of the
Smart PV Optimizer.
The figures provided in this document are for reference only.

Intended Audience
This document is intended for:
● Technical support engineers
● Hardware installation engineers
● Commissioning engineers
● Maintenance engineers

Symbol Conventions
The symbols that may be found in this guide are defined as follows.

Symbol Description

Indicates a hazard with a high level of risk which, if not

avoided, will result in death or serious injury.

Indicates a hazard with a medium level of risk which, if not

avoided, could result in death or serious injury.

Indicates a hazard with a low level of risk which, if not

avoided, could result in minor or moderate injury.

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Symbol Description

Indicates a potentially hazardous situation which, if not

avoided, could result in equipment damage, data loss,
performance deterioration, or unanticipated results.
NOTICE is used to address practices not related to personal
injury.

Supplements the important information in the main text.

NOTE is used to address information not related to personal
injury, equipment damage, and environment deterioration.

Change History
Issue Date Description

05 2023-05-31 This issue is the fifth official release.

Updated 2.4 Configuration Principles.

04 2023-04-21 This issue is the fourth official release.

● Optimized the document structure.
● Added 4 Installation and
Commissioning.
● Added 5.3 O&M for PV Modules.
● Added 5.5.1 Replacing an Optimizer
(on the FusionSolar App).

03 2022-09-20 This issue is the third official release.

● Updated 3.1 SUN2000-450W-P
Technical Specifications.
● Updated 3.2 Technical Specifications
of the SUN2000-450W-P2/
SUN2000-600W-P.

02 2022-03-25 This issue is the second official release.

● Updated 2 Product Overview.
● Updated 3.2 Technical Specifications
of the SUN2000-450W-P2/
SUN2000-600W-P.

01 2021-10-30 This issue is the first official release.

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SUN2000 Smart PV Optimizer
User Manual Contents

Contents

About This Document................................................................................................................ ii

1 Safety Information.................................................................................................................. 1
1.1 Personal Safety.........................................................................................................................................................................2
1.2 Electrical Safety........................................................................................................................................................................ 4
1.3 Environment Requirements................................................................................................................................................. 8
1.4 Mechanical Safety.................................................................................................................................................................10

2 Product Overview.................................................................................................................. 14
2.1 Model Number Description............................................................................................................................................... 14
2.2 Overview.................................................................................................................................................................................. 15
2.3 Structure...................................................................................................................................................................................16
2.4 Configuration Principles..................................................................................................................................................... 17

3 Technical Specifications....................................................................................................... 21
3.1 SUN2000-450W-P Technical Specifications................................................................................................................. 21
3.2 Technical Specifications of the SUN2000-450W-P2/SUN2000-600W-P............................................................ 23

4 Installation and Commissioning........................................................................................ 25

4.1 Precautions.............................................................................................................................................................................. 25
4.2 Installation Requirements.................................................................................................................................................. 26
4.3 Installing the Device............................................................................................................................................................ 27
4.4 Connecting Cables................................................................................................................................................................ 29
4.5 Physical Layout...................................................................................................................................................................... 32
4.6 Checking the Optimizer Status........................................................................................................................................ 32

5 System Maintenance............................................................................................................ 33
5.1 Disconnection Detection.................................................................................................................................................... 33
5.2 Rapid Shutdown.................................................................................................................................................................... 35
5.3 O&M for PV Modules.......................................................................................................................................................... 36
5.4 Alarm List................................................................................................................................................................................ 37
5.5 Replacing an Optimizer...................................................................................................................................................... 38
5.5.1 Replacing an Optimizer (on the FusionSolar App)................................................................................................39
5.5.2 Replacing an Optimizer (on the Local Device Commissioning Screen)......................................................... 40

6 FAQ........................................................................................................................................... 42

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6.1 How Do I Troubleshoot the Problem that the PV String Resistance Is Not Equal to the Number of
Optimizers?.................................................................................................................................................................................... 42
6.2 How Do I Obtain Contact Information?........................................................................................................................44

A Acronyms and Abbreviations............................................................................................. 47

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User Manual 1 Safety Information

1 Safety Information

Statement
Before transporting, storing, installing, operating, using, and/or maintaining
the equipment, read this document, strictly follow the instructions provided
herein, and follow all the safety instructions on the equipment and in this
document. In this document, "equipment" refers to the products, software,
components, spare parts, and/or services related to this document; "the Company"
refers to the manufacturer (producer), seller, and/or service provider of the
equipment; "you" refers to the entity that transports, stores, installs, operates,
uses, and/or maintains the equipment.

The Danger, Warning, Caution, and Notice statements described in this

document do not cover all the safety precautions. You also need to comply with
relevant international, national, or regional standards and industry practices. The
Company shall not be liable for any consequences that may arise due to
violations of safety requirements or safety standards concerning the design,
production, and usage of the equipment.

The equipment should be used in an environment that meets the design

specifications. Otherwise, the equipment may be faulty, malfunctioning, or
damaged, which is not covered under the warranty. The Company shall not be
liable for any property loss, personal injury, or even death caused thereby.

Comply with applicable laws, regulations, standards, and specifications during

transportation, storage, installation, operation, use, and maintenance.

Do not perform reverse engineering, decompilation, disassembly, adaptation,

implantation, or other derivative operations on the equipment software. Do not
study the internal implementation logic of the equipment, obtain the source code
of the equipment software, violate intellectual property rights, or disclose any of
the performance test results of the equipment software.

The Company shall not be liable for any of the following circumstances or
their consequences:

● The equipment is damaged due to force majeure such as earthquakes, floods,

volcanic eruptions, debris flows, lightning strikes, fires, wars, armed conflicts,
typhoons, hurricanes, tornadoes, and other extreme weather conditions.
● The equipment is operated beyond the conditions specified in this document.

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● The equipment is installed or used in environments that do not comply with

international, national, or regional standards.
● The equipment is installed or used by unqualified personnel.
● You fail to follow the operation instructions and safety precautions on the
product and in the document.
● You remove or modify the product or modify the software code without
authorization.
● You or a third party authorized by you cause the equipment damage during
transportation.
● The equipment is damaged due to storage conditions that do not meet the
requirements specified in the product document.
● You fail to prepare materials and tools that comply with local laws,
regulations, and related standards.
● The equipment is damaged due to your or a third party's negligence,
intentional breach, gross negligence, or improper operations, or other reasons
not related to the Company.

1.1 Personal Safety

DANGER

Ensure that power is off during installation. Do not install or remove a cable with
power on. Transient contact between the core of the cable and the conductor will
cause electric arcs, sparks, fire, or explosion, which may result in personal injury.

DANGER

Non-standard and improper operations on the energized equipment may cause

fire, electric shocks, or explosion, resulting in property damage, personal injury, or
even death.

DANGER

Before operations, remove conductive objects such as watches, bracelets, bangles,

rings, and necklaces to prevent electric shocks.

DANGER

During operations, use dedicated insulated tools to prevent electric shocks or short
circuits. The dielectric withstanding voltage level must comply with local laws,
regulations, standards, and specifications.

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DANGER

During operations, wear personal protective equipment such as protective

clothing, insulated shoes, goggles, safety helmets, and insulated gloves.

Figure 1-1 Personal protective equipment

General Requirements
● Do not stop protective devices. Pay attention to the warnings, cautions, and
related precautionary measures in this document and on the equipment.
● If there is a likelihood of personal injury or equipment damage during
operations, immediately stop, report the case to the supervisor, and take
feasible protective measures.
● Do not power on the equipment before it is installed or confirmed by
professionals.
● Do not touch the power supply equipment directly or with conductors such as
damp objects. Before touching any conductor surface or terminal, measure
the voltage at the contact point to ensure that there is no risk of electric
shock.
● Do not touch operating equipment because the enclosure is hot.
● In the case of a fire, immediately leave the building or the equipment area
and activate the fire alarm or call emergency services. Do not enter the
affected building or equipment area under any circumstances.

Personnel Requirements
● Only professionals and trained personnel are allowed to operate the
equipment.
– Professionals: personnel who are familiar with the working principles and
structure of the equipment, trained or experienced in equipment
operations and are clear of the sources and degree of various potential
hazards in equipment installation, operation, maintenance
– Trained personnel: personnel who are trained in technology and safety,
have required experience, are aware of possible hazards on themselves in

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certain operations, and are able to take protective measures to minimize

the hazards on themselves and other people
● Personnel who plan to install or maintain the equipment must receive
adequate training, be able to correctly perform all operations, and understand
all necessary safety precautions and local relevant standards.
● Only qualified professionals or trained personnel are allowed to install,
operate, and maintain the equipment.
● Only qualified professionals are allowed to remove safety facilities and inspect
the equipment.
● Personnel who will perform special tasks such as electrical operations,
working at heights, and operations of special equipment must possess the
required local qualifications.
● Only authorized professionals are allowed to replace the equipment or
components (including software).
● Only personnel who need to work on the equipment are allowed to access
the equipment.

1.2 Electrical Safety

DANGER

Before connecting cables, ensure that the equipment is intact. Otherwise, electric
shocks or fire may occur.

DANGER

Non-standard and improper operations may result in fire or electric shocks.

DANGER

Prevent foreign matter from entering the equipment during operations. Otherwise,
equipment damage, load power derating, power failure, or personal injury may
occur.

WARNING

For the equipment that needs to be grounded, install the ground cable first when
installing the equipment and remove the ground cable last when removing the
equipment.

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General Requirements
● Follow the procedures described in the document for installation, operation,
and maintenance. Do not reconstruct or alter the equipment, add
components, or change the installation sequence without permission.
● Obtain approval from the national or local electric utility company before
connecting the equipment to the grid.
● Observe the power plant safety regulations, such as the operation and work
ticket mechanisms.
● Install temporary fences or warning ropes and hang "No Entry" signs around
the operation area to keep unauthorized personnel away from the area.
● Before installing or removing power cables, turn off the switches of the
equipment and its upstream and downstream switches.
● If any liquid is detected inside the equipment, disconnect the power supply
immediately and do not use the equipment.
● Before performing operations on the equipment, check that all tools meet the
requirements and record the tools. After the operations are complete, collect
all of the tools to prevent them from being left inside the equipment.
● Before installing power cables, check that cable labels are correct and cable
terminals are insulated.
● When installing the equipment, use a torque tool of a proper measurement
range to tighten the screws. When using a wrench to tighten the screws,
ensure that the wrench does not tilt and the torque error does not exceed
10% of the specified value.
● Ensure that bolts are tightened with a torque tool and marked in red and blue
after double-check. Installation personnel mark tightened bolts in blue.
Quality inspection personnel confirm that the bolts are tightened and then
mark them in red. (The marks should cross the edges of the bolts.)

● After the installation is complete, ensure that protective cases, insulation

tubes, and other necessary items for all electrical components are in position
to avoid electric shocks.

● If the equipment has multiple inputs, disconnect all the inputs before
operating the equipment.
● Before maintaining a downstream electrical or power distribution device, turn
off the output switch on the power supply equipment.
● During equipment maintenance, attach "Do not switch on" labels near the
upstream and downstream switches or circuit breakers as well as warning
signs to prevent accidental connection. The equipment can be powered on
only after troubleshooting is complete.
● If fault diagnosis and troubleshooting need to be performed after power-off,
take the following safety measures: Disconnect the power supply. Check
whether the equipment is live. Install a ground cable. Hang warning signs and
set up fences.
● Do not open equipment panels.

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● Check equipment connections periodically, ensuring that all screws are

securely tightened.
● Only qualified professionals can replace a damaged cable.
● Do not scrawl, damage, or block any labels or nameplates on the equipment.
Promptly replace labels that have worn out.
● Do not use solvents such as water, alcohol, or oil to clean electrical
components inside or outside of the equipment.
● Do not cut the optimizer cables, as this will void the warranty.
● The output wiring terminals of the optimizer are not hot-swappable. If the
terminals are hot-swapped, the optimizer may be damaged.

Grounding
● Ensure that the grounding impedance of the equipment complies with local
electrical standards.
● Ensure that the equipment is connected permanently to the protective
ground. Before operating the equipment, check its electrical connection to
ensure that it is reliably grounded.
● Do not work on the equipment in the absence of a properly installed ground
conductor.
● Do not damage the ground conductor.
● For the equipment that uses a three-pin socket, ensure that the ground
terminal in the socket is connected to the protective ground point.
● If high touch current may occur on the equipment, ground the protective
ground terminal on the equipment enclosure before connecting the power
supply; otherwise, electric shock as a result of touch current may occur.

Cabling Requirements
● When selecting, installing, and routing cables, follow local safety regulations
and rules.
● When routing power cables, ensure that there is no coiling or twisting. Do not
join or weld power cables. If necessary, use a longer cable.
● Ensure that all cables are properly connected and insulated, and meet
specifications.
● Ensure that the slots and holes for routing cables are free from sharp edges,
and that the positions where cables are routed through pipes or cable holes
are equipped with cushion materials to prevent the cables from being
damaged by sharp edges or burrs.
● Ensure that cables of the same type are bound together neatly and straight
and that the cable sheath is intact. When routing cables of different types,
ensure that they are away from each other without entanglement and
overlapping.
● When cable connection is completed or paused for a short period of time, seal
the cable holes with sealing putty immediately to prevent small animals or
moisture from entering.
● Secure buried cables using cable supports and cable clips. Ensure that the
cables in the backfill area are in close contact with the ground to prevent
cable deformation or damage during backfilling.

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● If the external conditions (such as the cable layout or ambient temperature)

change, verify the cable usage in accordance with the IEC-60364-5-52 or local
laws and regulations. For example, check that the current-carrying capacity
meets requirements.
● When routing cables, reserve at least 30 mm clearance between the cables
and heat-generating components or areas. This prevents deterioration or
damage to the cable insulation layer.
● When the temperature is low, violent impact or vibration may damage the
plastic cable sheathing. To ensure safety, comply with the following
requirements:
– Cables can be laid or installed only when the temperature is higher than
0°C. Handle cables with caution, especially at a low temperature.
– Cables stored at subzero temperatures must be stored at room
temperature for at least 24 hours before they are laid out.
● Do not perform any improper operations, for example, dropping cables
directly from a vehicle. Otherwise, the cable performance may deteriorate due
to cable damage, which affects the current-carrying capacity and temperature
rise.

ESD

NOTICE

The static electricity generated by human bodies may damage the electrostatic-
sensitive components on boards, for example, the large-scale integrated (LSI)
circuits.

● When touching the equipment and handling boards, modules with exposed
circuit boards, or application-specific integrated circuits (ASICs), observe ESD
protection regulations and wear ESD clothing and ESD gloves or a well-
grounded ESD wrist strap.

Figure 1-2 Wearing an ESD wrist strap

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● When holding a board or a module with exposed circuit boards, hold its edge
without touching any components. Do not touch the components with bare
hands.
● Package boards or modules with ESD packaging materials before storing or
transporting them.

1.3 Environment Requirements

DANGER

Do not expose the equipment to flammable or explosive gas or smoke. Do not

perform any operation on the equipment in such environments.

DANGER

Do not store any flammable or explosive materials in the equipment area.

DANGER

Do not place the equipment near heat sources or fire sources, such as smoke,
candles, heaters, or other heating devices. Overheat may damage the equipment
or cause a fire.

WARNING

Install the equipment in an area far away from liquids. Do not install it under
areas prone to condensation, such as under water pipes and air exhaust vents, or
areas prone to water leakage, such as air conditioner vents, ventilation vents, or
feeder windows of the equipment room. Ensure that no liquid enters the
equipment to prevent faults or short circuits.

WARNING

To prevent damage or fire due to high temperature, ensure that the ventilation
vents or heat dissipation systems are not obstructed or covered by other objects
while the equipment is running.

General Requirements
● Ensure that the equipment is stored in a clean, dry, and well ventilated area
with proper temperature and humidity and is protected from dust and
condensation.

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● Keep the installation and operating environments of the equipment within the
allowed ranges. Otherwise, its performance and safety will be compromised.
● Do not install, use, or operate outdoor equipment and cables (including but
not limited to moving equipment, operating equipment and cables, inserting
connectors to or removing connectors from signal ports connected to outdoor
facilities, working at heights, performing outdoor installation, and opening
doors) in harsh weather conditions such as lightning, rain, snow, and level 6
or stronger wind.
● Do not install the equipment in an environment with direct sunlight, dust,
smoke, volatile or corrosive gases, infrared and other radiations, organic
solvents, or salty air.
● Do not install the equipment in an environment with conductive metal or
magnetic dust.
● Do not install the equipment in an area conducive to the growth of
microorganisms such as fungus or mildew.
● Do not install the equipment in an area with strong vibration, noise, or
electromagnetic interference.
● Ensure that the site complies with local laws, regulations, and related
standards.
● Ensure that the ground in the installation environment is solid, free from
spongy or soft soil, and not prone to subsidence. The site must not be located
in a low-lying land prone to water or snow accumulation, and the horizontal
level of the site must be above the highest water level of that area in history.
● Do not install the equipment in a position that may be submerged in water.
● If the equipment is installed in a place with abundant vegetation, in addition
to routine weeding, harden the ground underneath the equipment using
cement or gravel.
● Do not install the equipment outdoors in salt-affected areas because it may
be corroded. A salt-affected area refers to the region within 500 m of the
coast or prone to sea breeze. Regions prone to sea breeze vary with weather
conditions (such as typhoons and monsoons) or terrains (such as dams and
hills).
● Before opening doors during the installation, operation, and maintenance of
the equipment, clean up any water, ice, snow, or other foreign objects on the
top of the equipment to prevent foreign objects from falling into the
equipment.
● When installing the equipment, ensure that the installation surface is solid
enough to bear the weight of the equipment.
● After installing the equipment, remove the packing materials such as cartons,
foam, plastics, and cable ties from the equipment area.

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1.4 Mechanical Safety

DANGER

When working at heights, wear a safety helmet and safety harness or waist belt
and fasten it to a solid structure. Do not mount it on an insecure moveable object
or metal object with sharp edges. Make sure that the hooks will not slide off.

WARNING

Ensure that all necessary tools are ready and inspected by a professional
organization. Do not use tools that have signs of scratches or fail to pass the
inspection or whose inspection validity period has expired. Ensure that the tools
are secure and not overloaded.

WARNING

Do not drill holes into the equipment. Doing so may affect the sealing
performance and electromagnetic containment of the equipment and damage
components or cables inside. Metal shavings from drilling may short-circuit boards
inside the equipment.

General Requirements
● Repaint any paint scratches caused during equipment transportation or
installation in a timely manner. Equipment with scratches cannot be exposed
for an extended period of time.
● Do not perform operations such as arc welding and cutting on the equipment
without evaluation by the Company.
● Do not install other devices on the top of the equipment without evaluation
by the Company.
● When performing operations over the top of the equipment, take measures to
protect the equipment against damage.
● Use correct tools and operate them in the correct way.

Moving Heavy Objects

● Be cautious to prevent injury when moving heavy objects.

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● If multiple persons need to move a heavy object together, determine the

manpower and work division with consideration of height and other
conditions to ensure that the weight is equally distributed.
● If two persons or more move a heavy object together, ensure that the object
is lifted and landed simultaneously and moved at a uniform pace under the
supervision of one person.
● Wear personal protective gears such as protective gloves and shoes when
manually moving the equipment.
● To move an object by hand, approach to the object, squat down, and then lift
the object gently and stably by the force of the legs instead of your back. Do
not lift it suddenly or turn your body around.
● Do not quickly lift a heavy object above your waist. Place the object on a
workbench that is half-waist high or any other appropriate place, adjust the
positions of your palms, and then lift it.
● Move a heavy object stably with balanced force at an even and low speed. Put
down the object stably and slowly to prevent any collision or drop from
scratching the surface of the equipment or damaging the components and
cables.
● When moving a heavy object, be aware of the workbench, slope, staircase,
and slippery places. When moving a heavy object through a door, ensure that
the door is wide enough to move the object and avoid bumping or injury.
● When transferring a heavy object, move your feet instead of turning your
waist around. When lifting and transferring a heavy object, ensure that your
feet point to the target direction of movement.
● When transporting the equipment using a pallet truck or forklift, ensure that
the tynes are properly positioned so that the equipment does not topple.
Before moving the equipment, secure it to the pallet truck or forklift using
ropes. When moving the equipment, assign dedicated personnel to take care
of it.
● Choose sea or roads in good conditions for transportation as transportation
by railway or air is not supported. Avoid tilt or jolt during transportation.

Working at Heights
● Any operations performed 2 meters or higher above the ground should be
supervised properly.
● Only trained and qualified personnel are allowed to work at heights.
● Do not work at heights when steel pipes are wet or other risky situations
exist. After the preceding conditions no longer exist, the safety owner and
relevant technical personnel need to check the involved equipment. Operators
can begin working only after safety is confirmed.
● Set a restricted area and prominent signs for working at heights to warn away
irrelevant personnel.
● Set guard rails and warning signs at the edges and openings of the area
involving working at heights to prevent falls.
● Do not pile up scaffolding, springboards, or other objects on the ground under
the area involving working at heights. Do not allow people to stay or pass
under the area involving working at heights.

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● Carry operation machines and tools properly to prevent equipment damage or

personal injury caused by falling objects.
● Personnel involving working at heights are not allowed to throw objects from
the height to the ground, or vice versa. Objects should be transported by
slings, hanging baskets, highline trolleys, or cranes.
● Do not perform operations on the upper and lower layers at the same time. If
unavoidable, install a dedicated protective shelter between the upper and
lower layers or take other protective measures. Do not pile up tools or
materials on the upper layer.
● Dismantle the scaffolding from top down after finishing the job. Do not
dismantle the upper and lower layers at the same time. When removing a
part, ensure that other parts will not collapse.
● Ensure that personnel working at heights strictly comply with the safety
regulations. The Company is not responsible for any accident caused by
violation of the safety regulations on working at heights.
● Behave cautiously when working at heights. Do not rest at heights.

Using Ladders
● Use wooden or insulated ladders when you need to perform live-line working
at heights.
● Platform ladders with protective rails are preferred. Single ladders are not
recommended.
● Before using a ladder, check that it is intact and confirm its load bearing
capacity. Do not overload it.
● Ensure that the ladder is securely positioned and held firm.

● When climbing up the ladder, keep your body stable and your center of
gravity between the side rails, and do not overreach to the sides.
● When a step ladder is used, ensure that the pull ropes are secured.
● If a single ladder is used, the recommended angle for the ladder against the
floor is 75 degrees, as shown in the following figure. A square can be used to
measure the angle.

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● If a single ladder is used, ensure that the wider end of the ladder is at the
bottom, and take protective measures to prevent the ladder from sliding.
● If a single ladder is used, do not climb higher than the fourth rung of the
ladder from the top.
● If you use a single ladder to climb up to a platform, ensure that the ladder is
at least 1 m higher than the platform.

Drilling Holes
● Obtain consent from the customer and contractor before drilling holes.
● Wear protective equipment such as safety goggles and protective gloves when
drilling holes.
● To avoid short circuits or other risks, do not drill holes into buried pipes or
cables.
● When drilling holes, protect the equipment from shavings. After drilling, clean
up any shavings.

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User Manual 2 Product Overview

2 Product Overview

2.1 Model Number Description

This document involves the following product models:

● SUN2000-450W-P
● SUN2000-450W-P2
● SUN2000-600W-P (long or short input power cable)

Figure 2-1 Model number (using the SUN2000-600W-P optimizer as an example)

(1) Product series name (2) Rated input power: (3) PV optimizer
600 W

Optimizer Model Rated Input Power Input Cable Length Output Cable
Length

SUN2000-450W-P 450 W 150 mm 1200 mm

SUN2000-450W-P2 450 W 150 mm 1300 mm

SUN2000-600W-P (long input 600 W 1000 mm 1300 mm

power cable)

SUN2000-600W-P (short 600 W 150 mm 1300 mm

input power cable)

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User Manual 2 Product Overview

2.2 Overview
The Smart PV Optimizer is a DC to DC converter which implements maximum
power point tracking (MPPT) of each PV module to improve the energy yield of
the PV system. It enables module-level shutdown and monitoring, and supports
long-string design.

Functions and Features

● Module-level MPPT: Implements maximum power point tracking of each PV
module to improve the energy yield of the PV system.
● Module-level shutdown: Adjusts the module output voltage to a safe range
when the output is disconnected or the inverter shuts down.
● Module-level monitoring: Monitors the operating status of each PV module.
● Long PV string: If all PV modules are configured with optimizers, a PV string
can contain more PV modules than a conventional PV string.

Application Scenario
NOTE

● To ensure that the optimizer is successfully connected to PV modules, select PV modules

whose output power cables meet the length requirements.
● To minimize electromagnetic interference, minimize the distance between the positive
and negative cables of an optimizer.
● To ensure reliable communication between the inverter and optimizer, the AC and DC
power cables of the inverter must be at least 10 cm away from the AC power cables of
motor-type impact loads, such as air conditioners and elevators. It is recommended that
the cables be routed in different troughs or pipes.

Full configuration: All PV modules are connected to optimizers.

In this scenario, the MPPT function, module-level shutdown and monitoring, and
long-string design are supported.

Figure 2-2 Optimizers configured for all PV modules

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2.3 Structure
Optimizer Dimensions

Figure 2-3 SUN2000-450W-P dimensions

Figure 2-4 SUN2000-450W-P2/SUN2000-600W-P (short input power cable)

dimensions

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Figure 2-5 SUN2000-600W-P (long input power cable) dimensions

Optimizer Ports

Figure 2-6 Ports

(1) Output port (positive) (2) Output port (negative)

(3) Input port (negative) (4) Input port (positive)

2.4 Configuration Principles

The optimizer models supported by different inverters may vary, and different
optimizers may be configured for the same inverter. Select the optimizer model as
required.

Optimizer Configuration Principles

The number of optimizers supported in a PV string, the upper limit of the string
power, and requirements for connecting PV strings in parallel vary according to the
inverter model. The configuration principles for different inverter models are as
follows:

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NOTE

● If two strings are connected in parallel to the inverter under the same MPPT circuit, the
requirements for configuring optimizers are as follows:
● The PV strings connected to the same MPPT circuit should contain the same
number and model of PV modules and optimizers.
● All PV modules in the two strings must have the same orientation and tilt angle.
● You are advised to use long strings instead of Y-shaped terminals.

Table 2-1 SUN2000-450W-P configuration principles

Supported Inverter Model Number of Optimizers String Power Upper
Supported in a String Limit

SUN2000-2/3/3.68/4/4.6/5/6KTL-L1 4–25 5 kW

SUN2000-3/4/5/6/8/10KTL-M1 6–35 10 kW

SUN2000-8/10/12/15/17/20KTL-M2 6–35 10 kW

SUN2000-29.9/30/36/40KTL-M3 6–25 10 kW

SUN2000-20KTL-M3 (Brazil) 6–25 5 kW

SUN2000-12/15/17/20/25KTL-M5 6–35 10 kW

SUN2000-15/17/20/25KTL-ZHM5 6–35 10 kW

Table 2-2 SUN2000-600W-P/SUN2000-450W-P2 configuration principles

Supported Inverter Model Number of Optimizers String Power Upper
Supported in a String Limit

SUN2000-2/3/3.68/4/4.6/5/6KTL-L1 4–25 6 kW

SUN2000-3/4/5/6/8/10KTL-M1 6–35 10 kW

SUN2000-8/10/12/15/17/20KTL-M2 6–35 12 kW

SUN2000-29.9/30/36/40KTL-M3 6–25 12 kW

SUN2000-20KTL-M3 (Brazil and 6–25 6 kW

Japan)

SUN2000-4.95KTL-JPL1 4–25 6 kW

SUN2000-4.95KTL-NHL2 4–25 6 kW

SUN2000-12/15/17/20/25KTL-M5 6–35 12 kW

SUN2000-15/17/20/25KTL-ZHM5 6–35 12 kW

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User Manual 2 Product Overview

Optimizers Supported by Inverters

The optimizer models supported by different inverters may vary, as described in
the following table.

NOTE

"√" indicates supported. "×" indicates not supported.

Inverter Model SUN2000-450W-P SUN2000-450W-P2 SUN2000-600W-P

SUN2000-2/3/3.68/4/4.6/5/ √ √ √
6KTL-L1

SUN2000-3/4/5/6/8/10KTL- √ √ √
M1

SUN2000-8/10/12/15/17/2 √ √ √
0KTL-M2

SUN2000-29.9/30/36/40KT √ √ √
L-M3

SUN2000-4.95KTL-JPL1 × √ √

SUN2000-4.95KTL-NHL2 × √ √

SUN2000-20KTL-M3 √ √ √
(Brazil)

SUN2000-20KTL-M3 × √ √
(Japan)

SUN2000-12/15/17/20/25K √ √ √
TL-M5

SUN2000-15/17/20/25KTL- √ √ √
ZHM5

Compatibility Between Optimizers

Different models of optimizers can be used in the same string. The compatibility
between different optimizers is described in the following table.

NOTE

"√" indicates mixed use supported. "×" indicates mixed use not supported.

Optimizer SUN2000-450 SUN2000-450 SUN2000-600 MERC-1100W MERC-1300W

Compatibility W-P W-P2 W-P -P -P

SUN2000-450 √ √ √ × ×
W-P

SUN2000-450 √ √ √ × ×
W-P2

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User Manual 2 Product Overview

Optimizer SUN2000-450 SUN2000-450 SUN2000-600 MERC-1100W MERC-1300W

Compatibility W-P W-P2 W-P -P -P

SUN2000-600 √ √ √ × ×
W-P

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User Manual 3 Technical Specifications

3 Technical Specifications

3.1 SUN2000-450W-P Technical Specifications

Efficiency
Technical SUN2000-450W-P
Specifications

Maximum efficiency 99.5%

European weighted 99.0%

efficiency

Input
Technical SUN2000-450W-P
Specifications

Rated PV module 450 W

power

Maximum PV 472.5 W
module power

Maximum input 80 V
voltage

MPPT voltage 8–80 V

range

Maximum short- 13 A
circuit current

Overvoltage level II

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Output
Technical SUN2000-450W-P
Specifications

Rated output power 450 W

Output voltage 4–80 V

Maximum output 15 A
current

Output bypass Yes

Shutdown output 0 V/1 kΩ (±10%)

voltage/impedance

General Specifications
Technical SUN2000-450W-P
Specifications

Dimensions (H x W 138 mm x 71 mm x 25 mm
x D)

Net weight ≤ 550 g

DC input and Staubli MC4

output terminals

Operating –40°C to +85°C

temperaturea

Storage –40°C to +70°C

temperature

Operating humidity 0–100% RH

Maximum 4000 m
operating altitude

IP rating IP68

Installation mode ● PV module support installation

● PV module frame installation

Note a: When the operating temperature of the optimizer ranges from 70°C to 85°C, the
optimizer may shut down for overtemperature protection and report an overtemperature alarm.
After the operating temperature decreases, the optimizer automatically recovers with no risk of
damage.

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3.2 Technical Specifications of the SUN2000-450W-P2/

SUN2000-600W-P
Efficiency
Technical SUN2000-450W-P2 SUN2000-600W-P
Specifications

Maximum 99.5%
efficiency

Weighted 99.0%
efficiency in
Europe

Input
Technical SUN2000-450W-P2 SUN2000-600W-P
Specifications

Rated PV module 450 W 600 W

power

Maximum PV 472.5 W 630 W

module power

Maximum input 80 V
voltage

MPPT voltage 10–80 V

range

Maximum short- 14.5 A

circuit current

Overvoltage level II

Output
Technical SUN2000-450W-P2 SUN2000-600W-P
Specifications

Rated output 450 W 600 W

power

Output voltage 0–80 V

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Technical SUN2000-450W-P2 SUN2000-600W-P

Specifications

Maximum output 15 A
current

Output bypass Yes

Shutdown output 0 V/1 kΩ (±10%)

voltage/
impedance

General Specifications
Technical SUN2000-450W-P2 SUN2000-600W-P
Specifications

Dimensions (W x 75 mm x 140 mm x 28 mm
H x D)

Net weight ≤ 600 g ● With short input power cables:

≤ 600 g
● With long input power cables: ≤
700 g

DC input/output Staubli MC4

terminals

Operating –40°C to +85°C

temperaturea

Storage –40°C to +70°C

temperature

Operating 0–100% RH
humidity

Maximum 4000 m
operating altitude

IP rating IP68

Installation mode ● PV module support installation

● PV module frame installation

Note a: When the operating temperature of the optimizer ranges from 70°C to 85°C, the
optimizer may shut down for overtemperature protection and report an overtemperature alarm.
After the operating temperature decreases, the optimizer automatically recovers with no risk of
damage.

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User Manual 4 Installation and Commissioning

4 Installation and Commissioning

This section describes how to install the SUN2000-450W-P2 and SUN2000-600W-

P. For details about how to install the SUN2000-450W-P, see SUN2000-450W-P
Smart PV Optimizer Quick Guide.

4.1 Precautions
● The DC connector model of the optimizer is Staubli MC4. Ensure that the DC
connectors are of the same model. Otherwise, the connector compatibility
report and third-party lab (TUV, VED, or Bureau Veritas) report from the DC
connector manufacturer must be provided. Using incompatible DC connectors
may result in serious consequences. The resulting device damage is beyond
the warranty scope.
● If the optimizer does not connect to any other device, protect it from rain.
● Optional scenario: The total open-circuit voltage of all PV modules in a PV
string cannot exceed the maximum inverter input voltage under any
condition.
● It is recommended that the positive and negative cables (PV+/PV–) between
the optimizer and inverter be placed in parallel to avoid cable tangling.
● The input power cable of the optimizer is connected to the PV module
junction box, and the output power cable is connected to the adjacent
optimizer or inverter. Do not reversely connect the input and output power
cables. Otherwise, the optimizer may be damaged.
● Other precautions are listed below.

Table 4-1 Other precautions

Scenario Optimiz Battery Description
er

Pure off- No Yes Optimizers are not supported.

grid

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Scenario Optimiz Battery Description

er

On/Off- Yes No After the power grid fails, the system

grid switches to off-grid mode and is
powered off at night. If the power grid
does not recover on the next day, the
system cannot start automatically when
the irradiance is normal. After the power
grid recovers and the irradiance is
normal, the system automatically starts.

On/Off- Yes Yes ● After the grid fails, the system

grid switches to off-grid mode. If the
battery end-of-discharge SOC is
greater than or equal to 5%, the
system shuts down after the battery
discharges power to the lower limit
at night. If the grid does not recover
on the next day, the system can be
started in battery black start mode
when the irradiance is normal.
● After the grid fails, the system
switches to off-grid mode. If the
battery end-of-discharge SOC is less
than 5%, the system shuts down
after the battery discharges power to
the lower limit at night. If the grid
does not recover on the next day, the
system may not be started in battery
black start mode when the irradiance
is normal. After the grid recovers and
the irradiance is normal, the system
automatically starts.

4.2 Installation Requirements

● Clearance requirements
Reserve appropriate clearances around the optimizer for installation and heat
dissipation.

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Figure 4-1 Clearance requirements

● If optimizers and PV modules are installed close to the rooftop (for example,
color steel tile rooftop), ensure that the optimizers are well ventilated. It is
recommended that the ambient temperature be less than or equal to 70°C. If
the ambient temperature exceeds 70°C, the optimizers may shut down for
overtemperature protection. After the operating temperature decreases, the
optimizer automatically recovers with no risk of damage.
● Properly plan the optimizer installation positions. Ensure that the cables
between the optimizers and PV modules and between adjacent optimizers
can be properly connected. The maximum communication distance between
the optimizers and the inverters is 350 m.

4.3 Installing the Device

Step 1 After determining the optimizer installation position, remove the SN label from
the optimizer and attach the SN label to the corresponding position on the
physical layout template based on the actual position of the optimizer. For details,
see the instructions on the rear side of the Physical Layout Template delivered
with the optimizer.

Figure 4-2 Removing the label and attaching it to the physical layout template

Step 2 Install the optimizer.

● Method 1: Install the optimizer to the extruded aluminum profile using a T-
shaped bolt.

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NOTE

The T-shaped bolt and nut should be purchased from the Company.

Figure 4-3 Installing the optimizer to the extruded aluminum profile with a T-
shaped bolt

● Method 2: Install the optimizer to the PV module frame using a bolt

assembly.
NOTE

– Before installation, ensure that a mounting hole is reserved on the PV module

frame.
– The bolt assembly and nut should be purchased from a third party. The length of
bolt assembly and nut must meet the requirements for installing the optimizer on
the PV module frame.

Figure 4-4 Installing the optimizer to the PV module frame with a bolt
assembly

● Method 3: Install the optimizer to the PV module frame using a frame

mounting bracket (front installation).
NOTE

– Do not press the optimizer mounting ear against the positioning pole of the frame
mounting bracket.
– The frame mounting kit should be purchased from the Company.

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Figure 4-5 Installing the optimizer to the PV module frame with a frame
mounting bracket (front installation)

----End

4.4 Connecting Cables

NOTICE

Ensure that the input (IN) and output (OUT) power cables of the optimizer are
correctly connected. If they are reversely connected, the device may be damaged.

Step 1 Connect input and output power cables to the optimizer.

1. Connect the optimizer input power cables (IN) to the PV module junction box.
2. Connect the optimizer output power cables (OUT) to form a PV string.

Figure 4-6 Connecting the input and output power cables to the optimizer

Step 2 Use a multimeter to measure the resistance of the PV string when the irradiance is
adequate. The resistance level of the multimeter affects the measurement
precision of the PV string output resistance. Select the minimum resistance level
that meets the measurement requirements.

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Figure 4-7 Measuring the PV string resistance

● The measured PV string resistance must meet the following requirement: PV

string resistance = (R1 + R2)/2 kΩ ≈ N x 1 kΩ. For example, if there are 16
optimizers in a PV string, the PV string resistance should be about 16 kΩ.
NOTE

Explanation:
– The PV string resistance is (R1 + R2)/2 kΩ. In the preceding figure, R1 and R2 are
the PV string resistance values measured when the multimeter is connected
correctly and reversely, respectively.
– When optimizers are connected to PV modules, the output resistance of each
optimizer is 1±0.1 kΩ. Therefore, the resistance of a PV string is approximately
equal to 1 kΩ times the number of optimizers.
● If the measured PV string resistance is abnormal, rectify the fault by referring
to 6.1 How Do I Troubleshoot the Problem that the PV String Resistance
Is Not Equal to the Number of Optimizers?.
Step 3 Connect cables between the PV string and the inverter.
1. Determine the positive and negative terminals of the PV string cables and
prepare correct cable labels.

Figure 4-8 Determining the positive and negative terminals of PV string

cables

2. Connect the PV string cables to the inverter.

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NOTE

– To ensure reliable communication between the inverter and optimizer, route DC

and AC power cables in different troughs with a spacing of more than 10 cm.
– To reduce the impact of electromagnetic compatibility (EMC), the positive and
negative cables of the optimizer must be routed close to the home-run cable (to
minimize the distance D), as shown in the following figures.

Figure 4-9 Required cabling

Figure 4-10 Prohibited cabling

----End

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4.5 Physical Layout

The physical layout must be configured for optimizers. When an optimizer is
faulty, it can be quickly located and replaced based on the physical layout.
Physical layouts of the SUN2000 Smart PV Optimizers can be created in three
ways. For details, see FusionSolar Physical Layout User Manual.
● Create a physical layout on the FusionSolar app.
● Create a physical layout on the WebUI of the FusionSolar Smart PV
Management System (SmartPVMS).
● Create a physical layout on the local device commissioning screen.
NOTE

● If Smart PV Optimizers are configured for PV strings, ensure that the Smart PV
Optimizers have been successfully connected to the inverter before performing other
operations.
● Check that the SN labels of Smart PV Optimizers are correctly attached to the physical
layout template.
● Take and save a photo of the physical layout template. Keep your phone parallel to the
template and take a photo in landscape mode. Ensure that the four positioning points
at the corners are in the frame and that each QR code is attached within the frame.

4.6 Checking the Optimizer Status

Step 1 Open the FusionSolar app, enter intl.fusionsolar.huawei.com in Login setting,
log in as an installer, choose Me > Commission Device, and connect to the WLAN
hotspot of the inverter.
Step 2 Log in to the device commissioning screen of the inverter as an installer, choose
Device Monitoring, select a string, and view the optimizer status.

Figure 4-11 Optimizer status

Status Description

Green The optimizer is running properly.

Gray The optimizer is offline. Check whether the SN and location

information is correct and search for the device again.

Red The optimizer is faulty.

Yellow The optimizer is disconnected.

----End

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User Manual 5 System Maintenance

5 System Maintenance

DANGER

● Wear personal protective equipment and use dedicated insulated tools to avoid
electric shocks or short circuits.
● Do not use wet cloth to clean exposed copper bars or other conductive parts.

WARNING

Before performing maintenance, power off the equipment, follow the instructions
on the delayed discharge label, and wait for a period of time as specified to
ensure that the equipment is not energized.

NOTICE

Before the equipment is put into operation for the first time, ensure that the
parameters are set correctly by professional personnel. Incorrect parameter
settings may result in noncompliance with local grid connection requirements and
affect the normal operations of the equipment.

5.1 Disconnection Detection

Perform disconnection detection on optimizers and locate the disconnected ones.

Method 1: Disconnection Detection on the FusionSolar App

Step 1 Log in to the FusionSolar app and tap the plant name on the Home screen to
access the plant screen.

Step 2 Choose Layout, tap Disconnection detection to check optimizer disconnection,

and rectify the fault based on the result.

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Figure 5-1 Optimizer disconnection detection

----End

Method 2: Disconnection Detection on the WebUI of the FusionSolar

SmartPVMS
Step 1 Log in to https://intl.fusionsolar.huawei.com to access the WebUI of the
FusionSolar SmartPVMS.
Step 2 On the Home page, click the plant name to go to the plant page. Choose Layout,
tap Disconnection detection to check optimizer disconnection, and rectify the
fault based on the result.

Figure 5-2 Optimizer disconnection detection

----End

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Method 3: Disconnection Detection on the Local Device Commissioning

Screen
Step 1 Log in to FusionSolar app as an installer, choose Me > Commission Device, and
connect to the WLAN hotspot of the inverter.
Step 2 Log in to the device commissioning screen of the inverter as an installer, choose
Maintenance > Optimizer disconnection detection, and run the optimizer
disconnection detection. After that, rectify faults based on the detection result.

Figure 5-3 Optimizer disconnection detection

----End

5.2 Rapid Shutdown

When the output is disconnected or the inverter shuts down, the optimizer can
adjust the module output voltage to a safe range to ensure the safety of the
construction and O&M personnel as well as firefighters.

NOTE

● The rapid shutdown function is supported only if optimizers are configured for all PV
modules.
● You are advised to periodically check whether the rapid shutdown function is normal.

If optimizers are configured for all PV modules, the PV system can perform a rapid
shutdown to decrease the output voltage to below 120 V within 15s and to below
30 V within 30s.
Perform the following steps to trigger a rapid shutdown:
● Method 1: Turn off the AC switch between the inverter and the power grid.
● Method 2: Turn off the DC switch on the inverter.
● Method 3: Connect a switch to the DI and GND ports of the inverter to form a
circuit. (For details about which DI port is used, see the corresponding inverter
user manual.) The switch is turned on by default. Turn off the switch to
trigger a rapid shutdown.

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5.3 O&M for PV Modules

In the physical or logical layout, you can quickly identify low-efficiency PV
modules by color.

Step 1 Log in to the FusionSolar app and tap the plant name on the Home screen to
access the plant screen.

Step 2 Select Layout and quickly identify inefficient PV modules by color in the physical
or logical layout.

Figure 5-4 O&M for PV modules

NOTE

● When the power of PV modules under normal irradiance is the same and the colors of
PV modules in the layout are similar, the PV modules are normal.
● When the power of PV modules under normal irradiance is the same but the colors of
some PV modules are darker than those of the other PV modules in the layout, PV
modules with darker colors may be inefficient PV modules if the module surfaces are
clean and there is no shading.

Table 5-1 PV module colors

Ratio Range (Optimizer Output PV Module Color Description

Power/Optimizer Rated Power)

0%–20% PV module power

ratio = Optimizer
output power/
Optimizer rated
power. The color of a
PV module depends
on the power ratio
range. A darker color
indicates a smaller
power ratio, and vice
versa.

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Ratio Range (Optimizer Output PV Module Color Description

Power/Optimizer Rated Power)

20%–40%

40%–60%

60%–80%

80%–100%

Default color The rated power of

the optimizer cannot
be reported or
obtained. As a result,
the calculation fails.

----End

5.4 Alarm List

Table 5-2 Common alarms and troubleshooting measures
Alarm Name Cause Suggestion

Input Optimizer input Check whether the open-circuit

overvoltage overvoltage occurred. voltage of the PV module connected
to the optimizer exceeds 80 V.

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Alarm Name Cause Suggestion

Overtempera The optimizer internal 1. Check the ventilation and ambient

ture temperature is too high. temperature at the optimizer
installation position. If the
ventilation is poor or the ambient
temperature exceeds the upper
threshold, improve the ventilation
and heat dissipation.
2. If the ventilation and ambient
temperature are normal, contact
the installation contractor.

Internal An internal fault Contact the installation contractor.

hardware occurred in an optimizer.
fault

Output Optimizer output 1. Check whether PV modules are

backfeed backfeed occurred. severely blocked when PV strings
are connected in parallel.
2. If the fault persists, contact the
installation contractor.

Abnormal The optimizer output 1. When the sunlight is normal,

output voltage is abnormal. perform optimizer search again.
voltage 2. Check whether the optimizer
output extension cable is correctly
prepared (positive connector at
one end and negative connector
at the other).
3. Check whether the PV string is
correctly connected to the inverter
or whether there is a breakpoint
in the PV string.
4. If the fault persists, contact the
installation contractor.

Upgrade The optimizer software 1. When the sunlight is normal,

failed upgrade failed. perform the optimizer upgrade
again.
2. If the fault persists, contact the
installation contractor.

NOTE

Contact the service provider if all suggested measures listed above are completed and the
fault still exists.

5.5 Replacing an Optimizer

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5.5.1 Replacing an Optimizer (on the FusionSolar App)

Prerequisites
● Use dedicated insulation tools, and wear insulated shoes and insulated gloves
before performing operations.
● A new Smart PV Optimizer is available.

Procedure
Step 1 Wear insulated gloves.

Step 2 Power off the inverter.

Step 3 Disconnect the input terminals of the optimizer.

Step 4 Remove the old optimizer.

1. Record the cable connection positions on the optimizer and disconnect the
cables.
2. Loosen the bolt that secures the optimizer and remove the optimizer.

Step 5 Install a new optimizer.

1. Secure the new optimizer to the corresponding bolt and tighten the bolt.
2. Connect the cables to the new optimizer based on the recorded information.

NOTE

If multiple optimizers need to be replaced, record the optimizer numbers.

Step 6 Power on the inverter. Log in to the FusionSolar app and tap the plant name on
the Home screen to access the plant screen. Choose Devices > Inverter, select the
inverter corresponding to the faulty optimizer, tap Optimizer Search, and perform
operations as prompted to search for optimizers.

Step 7 Choose Devices > Connected devices > Optimizer, tap Optimizer No., select the
faulty optimizer, tap Device Replacement, and replace the optimizer as prompted.

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NOTE

● If N optimizers need to be replaced, perform the preceding procedure for N times.

● After the optimizer is replaced, the new optimizer automatically inherits the energy
yield, physical layout, and logical layout of the faulty optimizer.

----End

Follow-up Procedure
Pack the faulty component and return it to the local warehouse of the Company.

5.5.2 Replacing an Optimizer (on the Local Device

Commissioning Screen)

Prerequisites
● Use dedicated insulation tools, and wear insulated shoes and protective
gloves before performing operations.
● A new Smart PV Optimizer is available.

Procedure
Step 1 Wear protective gloves.

Step 2 Power off the inverter.

Step 3 Disconnect the input terminals of the optimizer.

Step 4 Remove the old optimizer.

1. Record the cable connection positions on the optimizer and disconnect the
cables.
2. Loosen the bolt that secures the optimizer and remove the optimizer.

Step 5 Install a new optimizer.

1. Secure the new optimizer to the corresponding bolt and tighten the bolt.
2. Connect the cables to the new optimizer based on the recorded information.

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SUN2000 Smart PV Optimizer
User Manual 5 System Maintenance

NOTE

If multiple optimizers need to be replaced, record the mapping information.

Step 6 Power on the inverter. On the device commissioning screen, choose Maintenance
> Subdevice management, and tap Auto search to add the new optimizer.

Step 7 On the device commissioning screen, choose Maintenance > Optimizer layout,
select the corresponding PV module, and bind the new optimizer according to the
recorded mapping information. Tap Submit.

----End

Follow-up Procedure
Pack the faulty component and return it to the local warehouse of the Company.

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SUN2000 Smart PV Optimizer
User Manual 6 FAQ

6 FAQ

6.1 How Do I Troubleshoot the Problem that the PV

String Resistance Is Not Equal to the Number of
Optimizers?
Use a multimeter to measure the resistance of the PV string when the irradiance is
adequate. The resistance scale range of the multimeter affects the measurement
precision of the PV string output resistance. Select the minimum resistance scale
range that meets the measurement requirements.
The measured PV string resistance must meet the following requirement: PV string
resistance (R1 + R2)/2 kΩ ≈ N x 1 kΩ. For example, if there are 16 optimizers in a
PV string, the PV string resistance should be about 16 kΩ. If the measured PV
string resistance is abnormal, rectify the fault by referring to this section.

Figure 6-1 Measuring the PV string resistance

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SUN2000 Smart PV Optimizer
User Manual 6 FAQ

Table 6-1 Checking the PV string resistance

PV String Possible Cause Suggestion
Resistance

(R1 + R2)/2 kΩ is ● The PV string is ● Rectify the open-circuited PV

infinite. open-circuited. string.
● The cables are ● Identify the string cables
not connected correctly.
to the same PV
string.

(R1 + R2)/2 kΩ < N Some optimizer Check whether PV modules and

output power PV string cables are correctly
cables are not connected.
connected.

(R1 + R2)/2 kΩ > N ● The actual ● Check whether the number of

number of optimizers in the PV string is
optimizers in the correct.
PV string is ● Check whether PV modules and
greater than PV string cables are correctly
expected. connected.
● Some optimizer ● Check whether the output
input power resistance of each optimizer is
cables are not normal.
connected.
1. Disconnect the output
● PV modules are power cables of the
not connected optimizers in the PV string.
to optimizers
but directly 2. Check whether the output
connected to PV resistance of each optimizer
strings. is normal. For details, see
Table 6-2.
● The optimizer is
faulty.
Figure 6-2 Measuring the
optimizer output resistance

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SUN2000 Smart PV Optimizer
User Manual 6 FAQ

Table 6-2 Checking the optimizer output resistance

Optimizer Output Possible Cause Suggestion

Resistance

0.9 kΩ ≤ R3 ≤ 1.1 kΩ The optimizer is -

normal.

R3 < 0.9 kΩ If the probes of the Replace the optimizer.

multimeter are
connected
correctly, the
optimizer is faulty.
NOTE
If the probes are
reversely connected,
the measured
resistance is smaller
than the resistance
measured when the
probes are correctly
connected, which
may be less than 0.9
kΩ.

R3 > 1.1 kΩ ● The irradiance is 1. Measure the resistance when

low. the irradiance is adequate.
● The optimizer 2. Connect the optimizer input
input power power cables.
cables are not 3. Correct the optimizer cable
connected. connections. Connect the
● The optimizer optimizer input power cables to
output power the PV module output power
cables are cables.
connected to 4. If the resistance is still
the PV module abnormal, replace the
output power optimizer.
cables.
● The optimizer is
faulty.

6.2 How Do I Obtain Contact Information?

If you have any questions about this product, please contact us.

Table 6-3 Customer service contact information

Regio Country/ Email Tel

n Region

Europ France [email protected] 0080033888888

e

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SUN2000 Smart PV Optimizer
User Manual 6 FAQ

Regio Country/ Email Tel

n Region

Germany

Spain

Italy

United
Kingdom

Netherla
nds

Others For details, visit solar.huawei.com.

Asia Australia [email protected] 1800046639

Pacifi
c Türkiye [email protected] -

Malaysia [email protected] 0080021686868

/1800220036

Thailand (+66) 26542662

(charged at local call
rates)

1800290055 (free in
Thailand)

China [email protected] 400-822-9999

Others [email protected] 0060-3-21686868

Japan Japan [email protected] 0120258367

India India [email protected] 1800 103 8009

South South [email protected] -

Korea Korea

North United [email protected] 1-877-948-2934

Ameri States
ca
Canada [email protected] 1-855-482-9343

Latin Mexico [email protected] 018007703456

Ameri /0052-442-4288288
ca
Argentina 0-8009993456

Brazil 0-8005953456

Chile 800201866 (only

available on fixed-
line)

Others 0052-442-4288288

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SUN2000 Smart PV Optimizer
User Manual 6 FAQ

Regio Country/ Email Tel

n Region

Middl Egypt [email protected] 08002229000

e East /0020235353900
and
Africa United 08002229000
Arab
Emirates

South 0800222900
Africa

Saudi 8001161177
Arabia

Pakistan 0092512800019

Morocco 0800009900

Others 0020235353900

NOTE

EU Representative Information: Huawei Technologies Hungary Kft.

Add.: HU-1133 Budapest, Váci út 116-118., 1. Building, 6. floor.
Email: [email protected]

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SUN2000 Smart PV Optimizer
User Manual A Acronyms and Abbreviations

A Acronyms and Abbreviations

D
DC direct current

E
EFT electrical fast transient
EMI electromagnetic interference
EMS electromagnetic susceptibility
ESD electrostatic discharge

M
MPPT maximum power point tracking

R
RE radiated emission
RS radiated susceptibility

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