DHL EXPRESS

SERVICE & RATE

GUIDE 2022
VIETNAM

GET STARTED
Connecting Your World

Dear Customer

Sustainability

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CONNECTING YOUR WORLD

Operating in

220+ countries and

territories worldwide 280+ ​aircraft

3,200+ 2,200+
facilities flights per day

370+
TAPA* certifications

484
By the year 2050,
Deutsche Post DHL Group
aims to achieve net zero
emissions logistics
million+
shipments
37,700+
vehicles
per year

111,000 100,000+
employees Service Points

Figures are global and are approximate as of the end of 2020

*TAPA = Transported Asset Protection Association
DEAR CUSTOMER
Welcome to the 2022 Service and Rate Guide! Use this guide to learn about how DHL Express products, services and tools can meet
your logistics needs. DHL Express is the global market leader and a specialist in Time Definite International (TDI) shipping and courier
delivery. We have been building and continuously improving for over 50 years through our team of 111,000 Certified International
Specialists, helping more than 2.7 million customers globally.

The Can Do attitude of our International Specialists has been DHL Express we provide our customers with state-of-the-art
tested like never before by COVID-19 and its impact on a global shipping tools – find out more on page 15 and visit MyDHL+.
economy that is underpinned by complex international supply Fourth, sustainability and Environmental, Social and
chains. We are honored to say DHL Express is playing a part to Governance strategy (ESG) considerations are embedded in DHL
deliver vaccines by seamlessly managing and executing multiple Express. Learn about what we are doing in this area on page 4 and
supply chains without cold chain interruptions or security on our Sustainability portal.
incidents; together with our other group business units, DHL has
safely delivered over 1 billion COVID-19 vaccine doses to over As your Logistics Partner of Choice, in 2021 we invested more
160 countries since December 2020, including more than 11 than €1 billion globally to enhance our infrastructure and
million doses to Vietnam, thus playing a key role in the global network. In Vietnam in particular, we invested more than €4
vaccination roll-out. Across our parent company DPDHL, we are million to expand our facilities and delivery vehicles.
doing everything we can to stabilise our customers’ supply chains
and ensure business continuity: read about this in our white paper We look forward to actively supporting you in making your
on Pandemic Resilience. business successful. Please reach out to us on MyDHL+, by calling
Customer Service on 1800 1530 or reach me directly through
At the same time, we look to the future which we see as bright. email: [email protected].
Four key themes inform our Strategy 2025, that we believe will
impact our customers. First, globalization will remain a key trend
and logistics its key enabler. The COVID-19 crisis has shown how Sincerely,
indispensable international connections are for the global
economy and people’s livelihoods. Second, online trade is
growing faster than ever before, in both the B2C and B2B sectors.
Our white paper ‘The Ultimate B2B E-commerce Guide: Tradition
is out. Digital is in.’ shows that by 2025, 80% of all B2B sales Bernardo Bautista
interactions between suppliers and professional buyers will take Country Manager
place on digital channels. Third, digitalization is transforming DHL Express Vietnam
how consumers and industries embrace new technologies. At
4 DHL Service & Rate Guide 2022: Vietnam Connecting your World
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SUSTAINABILITY
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OUR SUSTAINABILITY ROADMAP

Everything we do is to serve one purpose: Connecting people, improving lives.
To fulfil this purpose we need to make every dimension of our business
sustainable, and we have clear ambitions in these focus areas:
OUR KEY TARGETS FOR 2030
Clean operations for climate protection
n Green last mile and line-haul Reduction in our greenhouse
n Leader in sustainable aviation <29 gas emissions to under
n Carbon neutral buildings by default million
29 million tonnes by 2030
n Most comprehensive portfolio of green products

Great company to work for all

n Attract and retain the best talent
n Strong ‘Safety First’ culture
€7 Investment in green
billion technologies by 2030
n Diverse and inclusive workplace

Highly trusted company

n Compliance as an integral part of daily business
n Effective governance set-up across our organization SBTi Commitment to Science-
Based Targets initiatives
n Like-minded and compliant suppliers and partners

Click here for more about Sustainability at DPDHL and case studies

OUR CLIMATE PROTECTION COMMITMENTS

We are committed to offering the most comprehensive portfolio of green products and solutions in the industry. We believe that
together with our customers, we can create a significant positive impact on our environment. We will invest €7 billion by 2030 in
clean operations.

1. Green last-mile and line-haul 3. Carbon neutral buildings

We are decarbonizing logistics services by using sustainable We aim to leverage the latest green technologies to have
aviation fuels, energy and low carbon technologies. carbon neutral buildings across our businesses worldwide.

Electrify 60% of last-mile delivery vehicles and Design 100% of all new buildings
increase share of sustainable fuels in line haul to to be carbon neutral.
more than 30% by 2030.
4. Green product portfolio
2. Leader in sustainable aviation We are helping our customers to reduce emissions in
We are supporting and investing in the latest technologies, every part of the logistics value chain and achieve their
both for our own operations and for reducing the emissions sustainability targets.
footprint for our customers. Offer green alternatives for 100% of
Support innovative technologies and foster all core products and solutions.
green product offerings.

Click here to find out how to benefit from our green products
5 DHL Service & Rate Guide 2022: Vietnam Connecting your World
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Export Import Optional Customs

E-Commerce Surcharges
Services Services Services Services

Our core services are time definite and offer you secure door-to-door delivery of goods and documents to and from virtually every
country and territory. Whether you need your shipments delivered at the start, middle or end of a business day, our services offer full
track-and-trace visibility so you always know where your shipments are.

EXPORT SERVICES
DHL Express Worldwide DHL Express 9:00 (10:30 to the USA)
Our most popular product, DHL Express Worldwide, offers an Our premium time-definite service offers a delivery before 9:00
end of business day delivery service around the world for pieces (10:30 to the USA) on lanes that guarantee either a next or
up to 70kg and shipments up to 1,000kg. second business day delivery. DHL Express 9:00 is offered to the
majority of business centers in Europe, the Middle East, Africa,
We deliver reliably and quickly to more global destinations Asia and the Americas. DHL Express 9:00 features a money-back
across a single integrated network than any other express guarantee* and is suitable for pieces up to 30kg and shipments
delivery company. up to 300kg.

DHL Express 12:00

With DHL Express 12:00 you will receive your shipments before
12 noon on the next possible business day. DHL Express 12:00
offers a money-back guarantee* and allows for pieces up to
70kg and shipments up to 300kg.

Our international services at a glance

DHL Express DHL Express 9:00

DHL Express 12:00
Worldwide (10:30 to the USA)
Delivery by the end of Delivery before 12 noon Delivery before 9:00
Service description the next possible on the next possible (10:30 to the USA) on the
business day business day next possible business day
Money-back guarantee No Yes* Yes*
Countries and territories covered More than 220 75 26
Delivery attempts 2 2 2
Maximum piece weight (not on pallet) 70kg 70kg 30kg
Maximum pieces per shipment – 10 10
Maximum piece dimensions (L x W x H)** 120 x 80 x 80cm 120 x 80 x 80cm 120 x 80 x 80cm
Maximum pallet weight 300kg Pallets not accepted Pallets not accepted
Maximum shipment weight 1,000kg 300kg 300kg
Maximum pallet dimensions (L x W x H) 300 x 200 x 160cm Pallets not accepted Pallets not accepted

*Additional terms and conditions apply – see mydhl.express.dhl for details.

**A shipment is deemed unacceptable if its packaging is absent or inadequate, or if transporting the shipment would present risks of damaging
equipment, other packages or injuring personnel. DHL reserves the right to either not accept or return the shipment to the shipper. These network
restrictions are subject to change with 30 days’ notice.
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Export Import Optional Customs

E-Commerce Surcharges
Services Services Services Services

IMPORT SERVICES
With our DHL Express Worldwide Import product, you can
import shipments from over 220 countries and territories in the
world. This is more than any other express delivery company can
offer. What’s more, customers in, say, the USA can order an
import from China not just to the USA, but to other destinations
as well. We call this a third country shipment.

There is no need for local brokers or forwarders to get involved

in any part of the process. You are in full control, and able to
manage all aspects of your imports in a very simple way.

If you need a faster delivery, our DHL Express 12:00 and DHL
Express 9:00 services are available for import as well. You can
order an import from another country, to be delivered to your
country or any other destination, by using our dedicated
electronic shipping solution for imports. You will have one
account number, one invoice in a single currency and a fixed
price that means you know exactly what you will pay.
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Export Import Optional Customs

E-Commerce Surcharges
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POWERING UP THE POTENTIAL OF

INTERNATIONAL E-COMMERCE
Discover and grow
Visit discover.dhl.com to learn more about how DHL helps e-commerce companies
ranging from start-ups to large enterprises, advising them on how to grow
internationally. Our e-commerce focussed country guides, white papers such as
‘The UItimate B2B E-Commerce Guide’, customer and trend research and market
intelligence tools can enable you to better understand your customers and their
shipping requirements to take the next step in your e-commerce journey.

We help our customers go global with ease and speed to maximize the enormous potential of international e-commerce.

International e-commerce Fast, flexible and easy

The explosion in online shopping extends across borders, Consumers expect everything ‘on demand’ – anytime,
and this trend looks set to continue. DHL supports our anywhere. DHL shipping options give customers a distinct
customers’ international growth with: competitive edge: over 90% of online consumers look at the
n Global reach available delivery options before going to the checkout,
n Express delivery options and their decision is influenced by delivery speed, flexibility
n Flexible delivery options for receivers and ease.
(see ‘On Demand Delivery’ below)
n Duty billing options and customs expertise
n Consultative advice for our customers on how to
increase sales and grow cross-border

ON DEMAND DELIVERY
DHL’s On Demand Delivery tool keeps receivers
Scheduled delivery Signature release/
informed of shipment progress, allowing them leave your signature
to reschedule, reroute, release or conveniently
collect from a DHL Service Point. It is an innovative,
easy-to-use, mobile-friendly service, especially for Leave with neighbor Collect from
or concierge Service Point
residential deliveries.

Designed to enhance the online shopper’s

experience, the service is available globally, Alternative address Vacation hold

meaning consistent service standards and a

harmonized user experience.
ondemand.dhl.com
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Export Import Optional Customs

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OPTIONAL SERVICES View charges consignee or a representative at the delivery address. DHL will
ensure your shipment is not re-directed, or delivered at an
alternative address.
DHL Express offers a wide range of optional services –
from non-standard deliveries and billing options to climate
Printed Invoice
neutral shipping.
This service is for customers who require a paper invoice where
e-billing is the agreed standard. This service provides flexibility
Dedicated Pickup and Delivery
for a different invoicing method than what is already agreed.
If your business needs a dedicated vehicle to collect or deliver
unusual shipments, or a pickup or delivery outside normal
Residential Address
business hours, we can arrange this.
Customers shipping to a home or private residence can activate
specific delivery options by designating the delivery address as
Shipment Preparation
residential. For such shipments, DHL Express will proactively
This is a convenient, fast and reliable service for seasonal
notify the receiver via email or SMS about the shipment’s
or irregular shipments that require extra resources for their
progress. Receivers can then select the most suitable delivery
preparation. DHL manages the entire process of waybill
option via On Demand Delivery.
preparation, content selection, labelling and packaging,
then sends the shipments to the designated international
GoGreen Climate Neutral
addresses.
This service is for customers who need a reliable method to
calculate their annual carbon emissions at a shipment level and
Saturday Delivery
subsequently offset these emissions through approved
We offer Saturday delivery services to key cities in more than
environmental programs. The whole process is verified annually
70 countries.
by an independent body accredited by the Société Générale de
Surveillance (SGS). DHL can also provide reports for either a
Shipment Insurance
high level estimate or a detailed carbon footprint.
We recommend this comprehensive protection for your valuable
or personal shipments, giving you peace of mind in the unlikely
Change of Billing
event of physical damage or loss.
This applies when a customer requests a change of defined
billing information on an already issued invoice, and which will
Extended Liability
result in a reissuing of the invoice and, in case of an account
If you are sending valuable documents such as passports, visa
change, crediting of the old account and debiting of the new.
applications or regulatory certificates you can extend the DHL
standard liability with this service. It provides coverage and
Neutral Delivery
compensation in the case of loss or damage.
This service allows for the delivery of non-document shipments,
without any value of the product being shared or exposed to
Direct Signature
the receiver, since the commercial invoice is removed prior
If you are sending sensitive documents or high value contents
to delivery.
you can request DHL to obtain a direct signature from the

DUTY BILLING SERVICES

Duty Tax Paid Duty Tax Importer Duty Tax Receiver

At the customer’s request, DHL clears the At the customer’s request, DHL clears This service covers any import of a non-
shipment at destination and arranges for the shipment at destination and arranges document shipment for which DHL has
the applicable import duties, taxes and for any applicable import duties, taxes used its own credit line with Customs to
regulatory charges to be invoiced to a and regulatory charges to be invoiced to advance or guarantee the payment of
specified DHL account at origin or third a specified DHL account at destination. duties, taxes or regulatory charges on
country, rather than the receiver of the The duty tax payer will be invoiced an
behalf of importers and consumers with
shipment being billed at destination. The extra charge based on a flat rate or a
whom DHL has no contract. An extra
duty tax payer will be invoiced an extra percentage of the fiscal charges that
charge based on a minimum rate or a
charge based on a flat rate or a percentage were advanced.
percentage of the fiscal charges that were
of the fiscal charges that were paid.
advanced or guaranteed is billed to the
duty tax payer.
For a full list of optional services, please visit mydhl.express.dhl.
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SURCHARGES View charges

In order to maintain a consistently high level of service, in Lithium Batteries

specific circumstances DHL Express levies a surcharge for A surcharge may apply per shipment when the handling and
exceptional activities, ensuring that these surcharges are fair for transportation of shipments involves Lithium Ion or Lithium
all of our customers. Metal batteries compliant with the appropriate IATA Packing
Instructions 966, 967, 969 and 970, Section II.
Fuel Surcharge Excepted Quantities
This variable surcharge is applied to the weight charge of each This fixed surcharge is applied per shipment when the handling
shipment and any transportation related surcharges. It is and transportation of shipments involves substances and
derived from publicly available fuel oil indices that are also commodities that are in Excepted Quantities in compliance with
shown on the DHL Express website at mydhl.express.dhl. IATA Dangerous Goods Regulations.
The charge is calibrated every month to the oil price that was
current two months prior to the billing month. The Fuel Dry Ice (UN1845)
Surcharge applies to international shipments. A service charge will be applied for the handling and
transportation of Dry Ice UN1845, which is used as a freezing
Remote Area agent for non-dangerous goods.
This surcharge applies when a shipment is collected from
or delivered to a location that is distant or difficult to serve. Address Correction
The Remote Area surcharge applies to international shipments. This fixed surcharge is applied to any shipment that has an
incorrect delivery address at the time of pickup and the delivery
Overweight Piece cannot be fulfilled after making efforts at the destination to
A fixed surcharge is applied to every piece, including a pallet that determine the correct address. This surcharge applies to
exceeds a scale or volumetric weight of 70kg. The Overweight international shipments.
Piece surcharge applies to international shipments.
Data Entry
Oversize Piece This fixed surcharge applies for each shipment consigned with
This fixed surcharge applies to every piece, including a pallet, non-electronic, paper based manual waybills. Electronic
with a single dimension in excess of 120cm. The Oversize Piece shipping documentation incurs no additional charges.
surcharge applies to international shipments.
Security Charges
Non-Stackable Pallet Additional surcharges may apply when shipping from or to a
This fixed surcharge is applied to every pallet within a shipment destination country where DHL is operating at elevated risk due
that cannot be stacked, either on request by the shipper, or to continuous state of war, civil unrest, or continuous threats
because of its shape, content or packaging. This surcharge from terrorism (Elevated Risk), or when shipping from or to a
applies to international shipments and does not apply to pieces destination country that is subject to trade restrictions imposed
below 30kg. by the UN Security Council (Restricted Destination).

Dangerous Goods Emergency Situation

DHL can carry acceptable quantities of dangerous goods or This surcharge applies in exceptional cases when DHL is
hazardous materials. Packages containing dangerous goods required to recover costs associated with temporary emergency
materials will be assessed and a service charge will be applied situations beyond DHL’s control which could not be reasonably
accordingly. Additional charges may also apply. anticipated at the commencement of an agreement.

For a full list of surcharges, please visit mydhl.express.dhl.

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CUSTOMS SERVICES View charges

DHL Express is the international specialist in shipping, with Multiline Entry

extensive knowledge and experience of dealing with customs A service charge will be assessed for multiline item entries with
topics worldwide. For your peace of mind, we provide a wide more than five lines. An example would be – one shipment with
range of customs support for standard as well as non-routine multiple products or multiple invoices. All products require
customs-clearance processes. By making sure that clearance is identification and must be classified under separate harmonized
a smooth and efficient process, we ensure your shipments arrive tariff numbers.
as quickly as possible, and leave you free to focus on your core
business. With our online tool (tas.dhl.com) we provide essential Physical Intervention
customs information to help you prepare your shipments. A surcharge applies for shipments being intercepted for physical
examination by customs authorities. Arrangements for
Non-Routine Entry inspections may also include full or partial unloading of a
Applied in selected countries, when importing goods with an vehicle, the specific marking of prototypes, mutilation of
aggregated declaration value or weight exceeding the limits samples or the examination of shipment content.
set by destination customs authorities, or due to other
regulatory requirements that are excluded from routine
clearance procedures.

Bonded Storage
Storage charges apply when the shipment cannot be released by
customs due to inaccurate or missing paperwork. Charges take
effect three calendar days after the freight arrival date or broker
notification, whichever is later. The charge applies to the duty
and taxes payer.

Bonded Transit
A bonded shipment occurs when DHL is requested to move
non-document foreign-origin goods to a location other than the
regular DHL gateway at destination. Bonded Transit is normally
operated within a country or customs union, and is necessary
prior to final clearance by the importer or designated broker.
Bonded Transit applies to both export and import shipments
whenever DHL is required to open, manage or report any form
of transfer under bond using our own guarantee.

Export Declaration
Applies in countries where an export declaration is required
for shipments containing controlled commodities or exceeding
a certain value threshold or weight. Depending on origin
country, shippers that submit a declaration online may avoid
the local charge.

For a full list of customs charges, please visit mydhl.express.dhl.

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PREPARING YOUR SHIPMENT: AS EASY AS 1-2-3

1 Shipment weight
n
n
Please weigh and measure your shipment.
If you are sending a large but lightweight shipment, where its volumetric (dimensional) weight exceeds its actual weight,
the cost of the shipment is calculated on the space your consignment takes up on the aircraft. This is a standard IATA
method. To calculate the volumetric weight of your shipment, simply multiply the length by height by width in centimeters,
then divide the total sum by 5,000 for each piece in the shipment.
n Any piece in the shipment may be re-weighed and/or re-measured by DHL to confirm this calculation.

2 Documentation required: waybill

n All shipments sent with DHL Express need to have a fully completed DHL waybill or label securely attached to each piece.
This will enable the successful movement of your shipment through the DHL network. Each waybill or label is individually
numbered to allow you to track your shipment from collection through to delivery.
n Your shipment may also need to be accompanied by customs documentation, such as a commercial or proforma invoice,
as well as additional paperwork depending on the contents and value of the shipment and the country you are sending to.

3 Documentation required: invoice

n A commercial or proforma invoice is required when sending non-document shipments to countries and territories outside
your origin country or customs union. This is essentially a declaration containing all the details of a transaction and is used
by customs authorities to assess if duties or taxes are payable.
n A commercial invoice is used when goods are part of a commercial transaction or intended for resale.
n A proforma invoice is used when sending goods of no commercial value (for example, when sending samples).

SHIPPING TO
EU MEMBER COUNTRIES?

From July 1st 2021, all commercial goods

imported into the European Union are subject to
VAT and will require formal customs declaration,
in a change to previous regulations. This affects all
shippers to and receivers from the EU.

Let us help you understand and handle these

changes, and avoid delays and fines from customs
authorities.

Find out more on our EU customs knowledge

portal.
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PREPARING YOUR SHIPMENT INVOICE

Your invoice will require the following details:

1. BANK DETAILS 5. TOTAL DECLARED VALUE 7. INCOTERM

These are the bank details that will This is the total value of the transaction Insert the Incoterm that best describes
be used for the transaction between for customs purposes based on the the terms of the transaction. For
the seller and buyer. These details are Incoterm selected. The total declared example, DAP (Delivered At Place).
not required for non-commercial/ value should include freight and
proforma invoices. insurance charges if the seller is 8. REASON FOR EXPORT
responsible for these two elements. This could be: For Sale; For Repair;
2. DESCRIPTION After Repair; Gift; Sample;
Generic or broad descriptions are no 6. TYPE OF EXPORT Personal Use Not For Resale;
longer permitted and are likely to cause The options are: (1) Permanent; Replacement; Intercompany Transfer;
delays. Descriptions should include the (2) Temporary; and (3) Repair & Return. or Personal Effects.
items, how many there are, what they
are made of, and what they will be used
for. Describing items as ‘samples’,
‘parts’ or ‘electronics’ is not acceptable
for customs classification, safety and
security reasons. Instead of Commercial Exporter

invoice Tax ID/VAT number

‘electronics’, for example, use a
Date
description such as ‘television’. Bank details

1. Waybill number

Invoice number
3. COMMODITY CODE Exporter code
This is the product identification code
Importer (bill to) Receiver if different from Importer
used by the exporting country to
Tax ID/VAT number
classify the goods to be exported.
It assists clearance and avoids delays. Shipment reference

Full description Commodity Item Unit value Subtotal Net weight Country of
4. COUNTRY OF MANUFACTURE/ORIGIN of goods code quantity [Currency] value manufacture/
[Currency] origin
This relates to the place of
manufacture, not the country of export.
2. 3. 4.
If items are manufactured in more than
one country, please list the origins. Freight

Insurance

Total declared value/currency Total net weight/kg(s)

5.
Total pieces Total gross weight/kg(s)

6. Type of export

7. Incoterms

8. Reason for export

I/We hereby certify that the information contained in this invoice is true and correct and that the contents
of the shipments are as stated above.

Position in company Signature

Company stamp
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PACKAGING YOUR SHIPMENT

To ensure that your shipments travel safely and securely Prohibited and Restricted Commodities
through the DHL Express global network, it is important that Prohibited Items
they are packaged and labeled correctly. The following items will NOT be accepted for carriage by DHL.
This list includes items which are prohibited for carriage by
Packaging guidelines any law, regulation or statute of any federal, state or local
n If you are re-using envelopes or boxes, please ensure that government of any country from, to or through which the items
old labels and markings are removed may be carried. For international carriage there may be
n Securely fix a waybill to each piece in your shipment. additional prohibited items specified by the country of
The waybill can be thought of as the shipment’s airline destination. DHL may at its sole discretion refuse to carry other
ticket and it will delay delivery if it becomes separated items not listed below.
from your shipment n Bullion (of any precious metal)
n The barcodes on the waybill are scanned at numerous n Cash (legal tender – bank notes, currency notes and coins)
points during your shipment’s journey. Please ensure n Complete firearms, ammunition, explosives/explosive
the barcode is flat and not covered by tape, shrinkwrap devices including inert explosives and test pieces, air guns,
or strapping replica and imitation firearms
n Place a waybill on the top or side of each piece in your n Human remains or ashes in any form
shipment and please ensure it does not overlap the corners n Hunting (animal) trophies, animal parts such as ivory and
or edges of boxes shark’s fin, animal remains or ashes, or animal by-products
n Use adequate protective wrapping for fragile or delicate and derived products not intended for human
items and ensure they are packed as far away as possible consumption, prohibited for movement by the Convention
from the corners of boxes on International Trade in Endangered Species of Wild Fauna
n To prevent injury to our employees, please pay special and Flora (CITES) and/or local law
attention to the packaging of sharp items. There should not n Illegal goods, such as counterfeit goods and narcotics
be any possibility of the contents piercing the packaging n Live animals (including but not limited to mammals,
n Any individual pieces over 70kg should be placed on a reptiles, fish, invertebrates, amphibians, birds, insects,
pallet. If you are sending a multi-piece shipment, it is not larvae and pupae)
necessary to place the individual pieces on a pallet unless n Loose lithium metal batteries under IATA PI968 section II
they exceed 70kg. For example, a shipment comprising n Loose precious and semi-precious stones (cut or un-cut,
four 25kg pieces does not have to be placed on a pallet polished or un-polished)

DHL packaging
We offer a range of high-quality DHL-branded packaging items,
suitable for shipping items of all shapes and sizes.
The items available include:
n Flyer bags
n Cardboard document envelopes
n Boxes in a range of sizes

For more information please refer to the Packing Guide

available on mydhl.express.dhl.
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Restricted Items
The following items will NOT be accepted for carriage unless goods and any goods specified as such under International
otherwise agreed to by DHL. To obtain such agreement a Air Transport Association regulations (“IATA”), the
business case will need to be conducted by DHL and the items Agreement on Dangerous Goods by Road (“ADR”) or
approved for carriage will be recorded in writing with the International Maritime Dangerous Goods (“IMDG”)
customer. regulations
n Air guns, tasers, imitation or replica firearms, firearm parts n Financial and monetary commodities – examples include
and replica ammunition (includes rifle butts, trigger but are not limited to activated SIM cards for mobile
mechanisms, screws/bolts etc which are manufactured for phones, blank or activated credit or cash dispenser cards,
the sole purpose of creating a functional firearm) blank cheques, event tickets, lottery tickets, money or
n Antiques and works of art with a shipment value in excess postal orders, pre-paid phone cards, tickets (blank stock),
of €500,000 traveller’s cheques, vouchers/tokens, unused stamps etc.
n Banderols/Tax stickers with a shipment value in excess of Applicable to all shipments valued in excess of €500,000
€500,000 n Furs
n Cannabis for medicinal purposes from bona fide n Jewellery and watches and with individual values in excess
pharmaceutical manufacturers with appropriate licences of €5,000. The shipment must not exceed €100,000
and where lawful to ship, which must be in tablet or liquid
form, may be carried with an approved business case.
The value of one shipment must not exceed €10,000
PAYING FOR YOUR SHIPMENT
n Cigarettes, cigars, tobacco products and electronic
You can pay for DHL Express services either with cash,
cigarettes with a shipment value in excess of €500,000
a credit card or by bank transfer. You can open an account with
n Commemorative coins and medals with an individual value
DHL Express to pay via bank transfer; and all account customers
or total shipment value of €2,000 or more are restricted
receive invoices on a pre-agreed basis. For more details, please
for carriage
get in touch with a Customer Service Advisor at your local
n Dangerous/hazardous goods including but not limited to
DHL Express office or go to mydhl.express.dhl.
perfumes, aftershaves, aerosols, flammable substances,
dry ice, biological substances, UN classified dangerous
15 DHL Service & Rate Guide 2022: Vietnam Connecting your World
Sustainability

SHIPPING TOOLS
Service Offering
How to Ship with DHL Express
u Shipping Tools
Zones and Rates

SHIPPING TOOLS
Making shipping easier
DHL Express offers a choice of electronic solutions to suit even the most demanding requirements. We invest continually in market-
leading technologies to help users to manage and monitor shipments, create shipping labels, get quotes, schedule courier pickups,
and more. Our electronic solutions cover online and offline options, as well as integrated solutions. In addition, we provide industry-
specific solutions tailored for the Life Sciences and Technology sectors.

MyDHL+ re-imagines the way the shipping

business does business, by combining the tools
and services our customers use most. With its
mobile friendly and intuitive interface,
mydhl.express.dhl customers can now import, export, schedule a
pickup, track shipments and pay bills more
quickly than ever – all in one visit, with one
password and zero headaches. MyDHL+ makes
it incredibly easy to navigate the complexities
of international shipping.

DHL EXPRESS
COMMERCE
Take your website international
with DHL Express Commerce.
Offer your customers all the benefits of DHL
Express at your checkout in real-time. Import,
The DHL Express Mobile app lets you track your manage and ship their orders quickly and
shipments and manage your deliveries all in one place. efficiently with no complicated development.
You can locate the nearest DHL Service Point for parcel Add the power of DHL Express to your e-commerce
drop off or collection, and quickly check shipping rates business quickly and easily, giving you the
too – right on your smartphone. Advanced GPS location competitive edge. DHL Express Commerce

2.
services and camera barcode scanning are also
available. Download DHL Express Mobile today, on
integrates with the biggest e-commerce platforms,
including: Magento, Shopify, WooCommerce,
Android or iOS. Amazon and eBay.

Customer shipping integration Specific solutions

Using EDI and XML Services enables you to incorporate DHL’s DHL offers additional capabilities for businesses requiring more
online shipping capabilities into your own website, warehouse specialized solutions – for example, its Medical Express and
or customer service application. This provides global shipment Collect & Return services.
tracking while making it faster and easier to access information
about transit times, rates and courier bookings.
16 DHL Service & Rate Guide 2022: Vietnam Connecting your World
Sustainability

ZONES AND RATES

Service Offering
How to Ship with DHL Express
Shipping Tools
u Zones and Rates

Calculate the Price of Optional Customs Service Capability Export Import

Surcharges
Your Shipment Services Services and Rating Zones Services Services

CALCULATE THE PRICE OF YOUR SHIPMENT

Determine which Do you need your Based on weight Add any optional
zone your destination shipments to arrive by (page 11), zone and services (page 8)
is in (pages 18 & 19) the end of business or speed, confirm your and check if any
and whether yours is earlier in the day (see base price (pages 20 surcharges apply
a document or non- page 5)? & 21 for exports and (page 9).
document shipment. pages 22 & 23 for
imports).

Base price + Optional services + Surcharges = Total price

OPTIONAL SERVICES View explanation

Optional services Charging method Charge

Dedicated Pickup Per shipment VND 12,000 per kg with a minimum of VND 1,500,000
Dedicated Delivery Per shipment VND 12,000 per kg with a minimum of VND 1,500,000
Shipment Preparation Per shipment VND 500,000
Saturday Delivery Per shipment VND 600,000
VND 315,000 or 1.5% of stated shipment value
Shipment Insurance By shipment value
if higher
Extended Liability Per shipment VND 100,000
Direct Signature Per shipment VND 130,000
Printed Invoice Per invoice VND 50,000
Residential Address Per shipment VND 80,000
GoGreen Climate Neutral By shipment weight VND 2,650 per kg with a minimum of VND 2,650
Change of Billing Per shipment VND 280,000
Neutral Delivery Per shipment VND 250,000
Duty Billing Services
Duty Tax Paid % of fiscal charges 2% of fiscal charges with a minimum of VND 600,000
Duty Tax Importer % of fiscal charges 2% of fiscal charges with a minimum of VND 175,000
Duty Tax Receiver % of fiscal charges 2% of fiscal charges with a minimum of VND 175,000

For a full list of optional services, please visit our website at mydhl.express.dhl.
17 DHL Service & Rate Guide 2022: Vietnam Connecting your World
Sustainability

ZONES AND RATES

Service Offering
How to Ship with DHL Express
Shipping Tools
u Zones and Rates

Calculate the Price of Optional Customs Service Capability Export Import

Surcharges
Your Shipment Services Services and Rating Zones Services Services

SURCHARGES View explanation

Surcharges Charging method Charge

Percentage of transportation and additional

Fuel Surcharge Per shipment
charges, as per index; details here
VND 8,400 per kg with a minimum of
Remote Area By shipment weight
VND 500,000 per shipment
Additional Handling

Overweight Piece Per piece VND 2,210,000

Oversize Piece Per piece VND 1,700,000

Non-Stackable Pallet Per piece VND 5,100,000

Dangerous Goods

Full Dangerous Goods Per shipment VND 2,300,000

Lithium Batteries Section II (966, 969) Per shipment VND 150,000

Lithium Batteries Section I Per shipment VND 150,000

Excepted Quantities Per shipment VND 150,000

Dry Ice (UN1845) Per shipment VND 300,000

Address Correction Per shipment VND 300,000

Data Entry Per shipment VND 135,000

Security Charges

Elevated Risk Per shipment VND 500,000

Restricted Destination Per shipment VND 750,000

CUSTOMS SERVICES View explanation

Customs services Charging method Charge

Non-Routine Entry Per shipment VND 1,000,000

Per shipment, per day VND 150,000 per shipment and VND 2,500
Bonded Storage
after three calendar days per kg (both per day after three calendar days)
Bonded Transit Per shipment VND 1,100,000
Export Declaration Per shipment VND 245,000
Multiline Entry Rate per line, after five lines VND 150,000
Physical Intervention Per shipment VND 550,000

Please visit our website for a full list of surcharges and customs services.
18 DHL Service & Rate Guide 2022: Vietnam Connecting your World
Sustainability

ZONES AND RATES

Service Offering
How to Ship with DHL Express
Shipping Tools
u Zones and Rates

Calculate the Price of Optional Customs Service Capability Export Import

Surcharges
Your Shipment Services Services and Rating Zones Services Services

SERVICE CAPABILITY AND RATING ZONES

DHL DHL DHL DHL DHL DHL

Country/Territory Zone Express Express Express Imports Country/Territory Zone Express Express Express Imports
Worldwide 12:00 9:00 Worldwide 12:00 9:00
Afghanistan 10 P P Ecuador 10 P doc P
Albania 9 P P Egypt 10 P P
Algeria 10 P P El Salvador 10 P P
American Samoa 10 P P Eritrea 10 P P
Andorra 9 P P Estonia 9 P P P
Angola 10 P P P Eswatini 10 P P
Anguilla 10 P P Ethiopia 10 P P
Antigua 10 P P Falkland Islands 10 P P
Argentina 10 P P P Faroe Islands 10 P P
Armenia 9 P P Fiji 10 P P
Aruba 10 P P Finland 8 P P P
Australia 6 P P P France 8 P P P P
Austria 8 P P P P French Guiana 10 P P
Azerbaijan 9 P P Gabon 10 P doc P
Bahamas 10 P P Gambia 10 P P
Bahrain 9 P P Georgia 10 P P
Bangladesh 6 P P Germany 8 P P P P
Barbados 10 P P Ghana 10 P P
Belarus 9 P P Gibraltar 9 P P P
Belgium 8 P P P P Greece 9 P P P
Belize 10 P P Greenland 10 P P
Benin 10 P P Grenada 10 P P
Bermuda 10 P P Guadeloupe 10 P P
Bhutan 6 P P Guam 10 P P
Bolivia 10 P P Guatemala 10 P doc P
Bonaire 10 P P Guernsey 9 P P doc P
Bosnia and Herzegovina 9 P P Guinea Republic 10 P P
Botswana 10 P P Guinea-Bissau 10 P P
Brazil 10 P P P Guinea-Equatorial 10 P P
Brunei 3 P P Guyana (British) 10 P P
Bulgaria 9 P P P Haiti 10 P P
Burkina Faso 10 P doc P Honduras 10 P P
Burundi 10 P P Hong Kong SAR China 1 P P P P
Cambodia 6 P doc P Hungary 9 P P P
Cameroon 10 P P P Iceland 10 P P P
Canada 7 P P P India 6 P doc P
Canary Islands, The 10 P P Indonesia 3 P P
Cape Verde 10 P P Iran, Islamic Rep. of 10 P P
Cayman Islands 10 P P Iraq 10 P P
Central African Republic 10 P P Ireland, Rep. of 8 P P P P
Chad 10 P P Israel 10 P P
Chile 10 P P P Italy 8 P P P P
China, People’s Republic 2/5 P doc P Jamaica 10 P P
Colombia 10 P P P P Japan 4 P P P
Comoros 10 P P Jersey 9 P P doc P
Congo 10 P P Jordan 9 P P
Congo, Democratic Rep. of 10 P doc P Kazakhstan 10 P P P
Cook Islands 10 P P Kenya 10 P P P
Costa Rica 10 P P Kiribati 10 P P
Cote d’Ivoire 10 P doc P Korea, D.P.R. of (North) 10 P P
Croatia 9 P P Korea, Rep. of (South) 5 P P P
Cuba 10 P P Kosovo 10 P P
Curacao 10 P P Kuwait 9 P P
Cyprus 9 P doc P Kyrgyzstan 10 P P
Czech Republic, The 8 P P P P Lao P.D.R. 6 P P
Denmark 8 P P P P Latvia 9 P P
Djibouti 10 P P Lebanon 10 P doc P
Dominica 10 P P Lesotho 10 P P
Dominican Republic 10 P P Liberia 10 P P

doc = document contents only P = document and non-document contents Table continues overleaf
For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to the
DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.
19 DHL Service & Rate Guide 2022: Vietnam Connecting your World
Sustainability

ZONES AND RATES

Service Offering
How to Ship with DHL Express
Shipping Tools
u Zones and Rates

Calculate the Price of Optional Customs Service Capability Export Import

Surcharges
Your Shipment Services Services and Rating Zones Services Services

SERVICE CAPABILITY AND RATING ZONES

DHL DHL DHL DHL DHL DHL

Country/Territory Zone Express Express Express Imports Country/Territory Zone Express Express Express Imports
Worldwide 12:00 9:00 Worldwide 12:00 9:00
Libya 10 P P Sao Tome & Principe 10 P P
Liechtenstein 8 P P Saudi Arabia 9 P doc P
Lithuania 9 P doc P Senegal 10 P P P
Luxembourg 8 P P P P Serbia, Rep. of 9 P P
Macau SAR China 3 P P Seychelles 10 P P
Madagascar 10 P P P Sierra Leone 10 P P
Malawi 10 P P Singapore 1 P P P P
Malaysia 1 P P P Slovakia 9 P P P P
Maldives 6 P P Slovenia 9 P P doc P
Mali 10 P P Solomon Islands 10 P P
Malta 8 P P Somalia 10 P P
Marshall Islands 10 P P Somaliland, Rep. (N. Somalia) 10 P P
Martinique 10 P P South Africa 10 P P P
Mauritania 10 P P South Sudan 10 P P
Mauritius 10 P P Spain 8 P P doc P
Mayotte 10 P P Sri Lanka 6 P P P
Mexico 7 P P St. Barthelemy 10 P P
Micronesia, Fed. States of 10 P P St. Eustatius 10 P P
Moldova, Rep. of 10 P P St. Helena 10 P P
Monaco 8 P P St. Kitts 10 P P
Mongolia 10 P P St. Lucia 10 P P
Montenegro, Rep. of 9 P P St. Maarten 10 P P
Montserrat 10 P P
St. Vincent 10 P P
Morocco 10 P P
Sudan 10 P P
Mozambique 10 P doc P
Suriname 10 P P
Myanmar 6 P doc P
Sweden 8 P P P P
Namibia 10 P doc P
Switzerland 8 P P P P
Nauru, Rep. of 10 P P
Syria 10 P P
Nepal 6 P P
Tahiti 10 P P
Netherlands, The 8 P P P P
Taiwan 3 P P P P
Nevis 10 P P
Tajikistan 10 P P
New Caledonia 10 P P
Tanzania 10 P P
New Zealand 6 P P P
Thailand 1 P P P P
Nicaragua 10 P P
Timor-Leste 6 P P
Niger 10 P P
Togo 10 P P
Nigeria 10 P P
Niue 10 Tonga 10 P P
P P
North Macedonia 9 Trinidad and Tobago 10 P P
P P
Northern Mariana Islands 10 P P Tunisia 10 P P
Norway 9 P P P Turkey 10 P P P
Oman 9 P P Turkmenistan 10 P P
Pakistan 6 P doc P Turks and Caicos Islands 10 P P
Palau 10 P P Tuvalu 10 P P
Panama 10 P P Uganda 10 P doc P
Papua New Guinea 6 P P Ukraine 10 P P
Paraguay 10 P P United Arab Emirates 9 P P
Peru 10 P doc P United Kingdom 8 P P P P
Philippines, The 3 P P P P United States of America 7 P 10:30 P
Poland 9 P P doc P Uruguay 10 P P
Portugal 8 P P P P Uzbekistan 10 P P
Puerto Rico 10 P P Vanuatu 10 P P
Qatar 9 P P Vatican City 8 P P
Reunion, Island of 10 P P Venezuela 10 P P
Romania 9 P P P Virgin Islands (British) 10 P P
Russian Federation, The 10 P P Virgin Islands (US) 10 P P
Rwanda 10 P P Yemen, Rep. of 10 P P
Samoa 10 P P Zambia 10 P P P
San Marino 9 P P Zimbabwe 10 P doc P

doc = document contents only P = document and non-document contents

For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to the
DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.
20 DHL Service & Rate Guide 2022: Vietnam Connecting your World
Sustainability

ZONES AND RATES

Service Offering
How to Ship with DHL Express
Shipping Tools
u Zones and Rates

Calculate the Price of Optional Customs Service Capability Export Import

Surcharges
Your Shipment Services Services and Rating Zones Services Services

Export rates by zone and product

DHL EXPRESS WORLDWIDE

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10
Documents only up to 2kg
0.5 1,088,200 1,093,500 1,100,900 1,111,600 1,278,300 1,325,400 1,338,100 1,350,000 1,751,100 2,397,500

1 1,230,900 1,236,200 1,297,600 1,330,800 1,525,200 1,582,500 1,590,000 1,682,100 2,175,900 2,880,700

1.5 1,373,600 1,378,900 1,453,100 1,550,100 1,772,100 1,839,600 1,889,200 2,011,200 2,603,800 3,363,900

2 1,516,300 1,521,600 1,608,600 1,769,400 2,019,000 2,096,700 2,188,400 2,340,300 3,031,700 3,847,100

Non-documents from 0.5kg & Documents from 2.5kg

0.5 1,138,900 1,244,800 1,313,100 1,325,700 1,533,300 1,534,100 1,543,000 1,545,900 1,836,600 2,553,900

1 1,281,200 1,383,400 1,528,300 1,544,200 1,776,300 1,781,100 1,791,300 1,886,000 2,261,600 3,035,200

1.5 1,423,400 1,522,000 1,689,500 1,762,600 2,019,400 2,078,000 2,115,000 2,213,800 2,683,400 3,516,500

2 1,565,600 1,660,600 1,850,700 1,981,000 2,262,500 2,374,900 2,438,700 2,541,600 3,105,200 3,997,800

2.5 1,724,000 1,809,400 2,023,300 2,211,900 2,519,600 2,633,500 2,778,100 2,885,700 3,547,100 4,504,400

3 1,848,100 1,926,900 2,160,000 2,418,800 2,763,900 2,884,900 3,065,600 3,187,200 3,947,000 4,962,800

3.5 1,972,200 2,044,400 2,296,700 2,625,700 3,008,200 3,136,300 3,353,100 3,488,700 4,346,900 5,421,200

4 2,096,300 2,161,900 2,433,400 2,832,600 3,252,500 3,387,700 3,640,600 3,790,200 4,746,800 5,879,600

4.5 2,220,400 2,279,400 2,570,100 3,039,500 3,496,800 3,639,100 3,928,100 4,091,700 5,146,700 6,338,000

5 2,344,500 2,396,900 2,706,800 3,246,400 3,741,100 3,890,500 4,215,600 4,393,200 5,546,600 6,796,400

5.5 2,455,800 2,508,000 2,808,900 3,443,600 3,972,700 4,135,700 4,462,200 4,651,200 5,925,400 7,229,300

6 2,567,100 2,619,100 2,911,000 3,640,800 4,204,300 4,380,900 4,708,800 4,909,200 6,304,200 7,662,200

6.5 2,678,400 2,730,200 3,013,100 3,838,000 4,435,900 4,626,100 4,955,400 5,167,200 6,683,000 8,095,100

7 2,789,700 2,841,300 3,115,200 4,035,200 4,667,500 4,871,300 5,202,000 5,425,200 7,061,800 8,528,000

7.5 2,901,000 2,952,400 3,217,300 4,232,400 4,899,100 5,116,500 5,448,600 5,683,200 7,440,600 8,960,900

8 3,012,300 3,063,500 3,319,400 4,429,600 5,130,700 5,361,700 5,695,200 5,941,200 7,819,400 9,393,800

8.5 3,123,600 3,174,600 3,421,500 4,626,800 5,362,300 5,606,900 5,941,800 6,199,200 8,198,200 9,826,700

9 3,234,900 3,285,700 3,523,600 4,824,000 5,593,900 5,852,100 6,188,400 6,457,200 8,577,000 10,259,600

9.5 3,346,200 3,396,800 3,625,700 5,021,200 5,825,500 6,097,300 6,435,000 6,715,200 8,955,800 10,692,500

10 3,457,500 3,507,900 3,727,800 5,218,400 6,057,100 6,342,500 6,681,600 6,973,200 9,334,600 11,125,400

11 3,591,500 3,647,300 3,950,600 5,460,400 6,279,300 6,569,100 6,947,200 7,277,800 9,799,000 11,760,200

12 3,725,500 3,786,700 4,173,400 5,702,400 6,501,500 6,795,700 7,212,800 7,582,400 10,263,400 12,395,000

13 3,859,500 3,926,100 4,396,200 5,944,400 6,723,700 7,022,300 7,478,400 7,887,000 10,727,800 13,029,800

14 3,993,500 4,065,500 4,619,000 6,186,400 6,945,900 7,248,900 7,744,000 8,191,600 11,192,200 13,664,600

15 4,127,500 4,204,900 4,841,800 6,428,400 7,168,100 7,475,500 8,009,600 8,496,200 11,656,600 14,299,400

16 4,261,500 4,344,300 5,064,600 6,670,400 7,390,300 7,702,100 8,275,200 8,800,800 12,121,000 14,934,200

17 4,395,500 4,483,700 5,287,400 6,912,400 7,612,500 7,928,700 8,540,800 9,105,400 12,585,400 15,569,000

18 4,529,500 4,623,100 5,510,200 7,154,400 7,834,700 8,155,300 8,806,400 9,410,000 13,049,800 16,203,800

Table continues overleaf

21 DHL Service & Rate Guide 2022: Vietnam Connecting your World
Sustainability

ZONES AND RATES

Service Offering
How to Ship with DHL Express
Shipping Tools
u Zones and Rates

Calculate the Price of Optional Customs Service Capability Export Import

Surcharges
Your Shipment Services Services and Rating Zones Services Services

Export rates by zone and product

DHL EXPRESS WORLDWIDE

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10
19 4,663,500 4,762,500 5,733,000 7,396,400 8,056,900 8,381,900 9,072,000 9,714,600 13,514,200 16,838,600

20 4,797,500 4,901,900 5,955,800 7,638,400 8,279,100 8,608,500 9,337,600 10,019,200 13,978,600 17,473,400

21 4,937,700 5,086,100 6,191,600 7,848,200 8,475,700 9,054,700 9,742,000 10,398,800 14,528,400 18,210,800

22 5,077,900 5,270,300 6,427,400 8,058,000 8,672,300 9,500,900 10,146,400 10,778,400 15,078,200 18,948,200

23 5,218,100 5,454,500 6,663,200 8,267,800 8,868,900 9,947,100 10,550,800 11,158,000 15,628,000 19,685,600

24 5,358,300 5,638,700 6,899,000 8,477,600 9,065,500 10,393,300 10,955,200 11,537,600 16,177,800 20,423,000

25 5,498,500 5,822,900 7,134,800 8,687,400 9,262,100 10,839,500 11,359,600 11,917,200 16,727,600 21,160,400

26 5,638,700 6,007,100 7,370,600 8,897,200 9,458,700 11,285,700 11,764,000 12,296,800 17,277,400 21,897,800

27 5,778,900 6,191,300 7,606,400 9,107,000 9,655,300 11,731,900 12,168,400 12,676,400 17,827,200 22,635,200

28 5,919,100 6,375,500 7,842,200 9,316,800 9,851,900 12,178,100 12,572,800 13,056,000 18,377,000 23,372,600

29 6,059,300 6,559,700 8,078,000 9,526,600 10,048,500 12,624,300 12,977,200 13,435,600 18,926,800 24,110,000

30 6,199,500 6,743,900 8,313,800 9,736,400 10,245,100 13,070,500 13,381,600 13,815,200 19,476,600 24,847,400

Multiplier rate per 1kg from 30.1kg

30.1 - 70.0 189,100 195,700 268,700 319,300 332,200 386,700 413,000 428,100 625,400 837,300

70.1 - 300.0 191,100 205,500 272,500 320,400 335,500 371,000 398,100 440,500 625,700 837,700

300.1 - 1,000* 209,700 215,200 279,900 350,700 366,800 381,400 423,800 466,500 635,000 920,200

DHL Express 12:00 – Guaranteed delivery before 12:00 on the next possible working day to over 75 countries worldwide.
Add 450,000 VND to the DHL Express Worldwide prices.

DHL Express 9:00 (10:30 to the USA) – Guaranteed delivery before 9:00 on the next possible working day to over 26 countries
worldwide. Add 750,000 VND to the DHL Express Worldwide prices.

Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.

Rates are in VND and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.
Terms and conditions apply – see mydhl.express.dhl for details.

*DHL Express does not accept shipments exceeding 1,000kg, or containing pieces exceeding 300kg or 300cm in length, and/or not meeting
DHL standards for packing. Refer to our Packing Guide on mydhl.express.dhl. These network restrictions are subject to change with 30 days’ notice.
22 DHL Service & Rate Guide 2022: Vietnam Connecting your World
Sustainability

ZONES AND RATES

Service Offering
How to Ship with DHL Express
Shipping Tools
u Zones and Rates

Calculate the Price of Optional Customs Service Capability Export Import

Surcharges
Your Shipment Services Services and Rating Zones Services Services

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10
Documents only up to 2kg
0.5 1,306,000 1,312,300 1,321,100 1,334,100 1,534,000 1,590,600 1,605,800 1,620,000 2,101,400 2,876,900

1 1,477,600 1,483,600 1,557,300 1,597,200 1,830,200 1,899,000 1,908,000 2,018,600 2,611,100 3,456,800

1.5 1,649,100 1,654,900 1,743,800 1,860,300 2,126,400 2,207,400 2,267,000 2,413,500 3,124,600 4,036,700

2 1,820,600 1,826,200 1,930,300 2,123,400 2,422,600 2,515,800 2,626,000 2,808,400 3,638,100 4,616,600

Non-documents from 0.5kg & Documents from 2.5kg

0.5 1,366,900 1,493,800 1,575,800 1,590,900 1,839,900 1,840,900 1,851,400 1,855,100 2,204,000 3,064,700

1 1,537,900 1,660,200 1,834,100 1,853,000 2,131,600 2,137,200 2,149,500 2,263,200 2,714,100 3,642,400

1.5 1,708,900 1,826,700 2,027,600 2,115,100 2,423,200 2,493,500 2,538,100 2,656,600 3,220,400 4,220,100

2 1,879,900 1,993,200 2,221,100 2,377,200 2,714,800 2,849,800 2,926,700 3,050,000 3,726,700 4,797,800

2.5 2,070,000 2,171,900 2,428,300 2,654,200 3,023,400 3,160,000 3,334,200 3,462,900 4,257,000 5,406,000

3 2,219,100 2,312,800 2,592,300 2,902,600 3,316,700 3,461,700 3,679,500 3,824,900 4,736,800 5,956,200

3.5 2,368,200 2,453,700 2,756,300 3,151,000 3,610,000 3,763,400 4,024,800 4,186,900 5,216,600 6,506,400

4 2,517,300 2,594,600 2,920,300 3,399,400 3,903,300 4,065,100 4,370,100 4,548,900 5,696,400 7,056,600

4.5 2,666,400 2,735,500 3,084,300 3,647,800 4,196,600 4,366,800 4,715,400 4,910,900 6,176,200 7,606,800

5 2,815,500 2,876,400 3,248,300 3,896,200 4,489,900 4,668,500 5,060,700 5,272,900 6,656,000 8,157,000

5.5 2,949,200 3,009,600 3,370,800 4,133,100 4,767,800 4,962,600 5,356,600 5,582,500 7,110,500 8,676,500

6 3,082,900 3,142,800 3,493,300 4,370,000 5,045,700 5,256,700 5,652,500 5,892,100 7,565,000 9,196,000

6.5 3,216,600 3,276,000 3,615,800 4,606,900 5,323,600 5,550,800 5,948,400 6,201,700 8,019,500 9,715,500

7 3,350,300 3,409,200 3,738,300 4,843,800 5,601,500 5,844,900 6,244,300 6,511,300 8,474,000 10,235,000

7.5 3,484,000 3,542,400 3,860,800 5,080,700 5,879,400 6,139,000 6,540,200 6,820,900 8,928,500 10,754,500

8 3,617,700 3,675,600 3,983,300 5,317,600 6,157,300 6,433,100 6,836,100 7,130,500 9,383,000 11,274,000

8.5 3,751,400 3,808,800 4,105,800 5,554,500 6,435,200 6,727,200 7,132,000 7,440,100 9,837,500 11,793,500

9 3,885,100 3,942,000 4,228,300 5,791,400 6,713,100 7,021,300 7,427,900 7,749,700 10,292,000 12,313,000

9.5 4,018,800 4,075,200 4,350,800 6,028,300 6,991,000 7,315,400 7,723,800 8,059,300 10,746,500 12,832,500

10 4,152,500 4,208,400 4,473,300 6,265,200 7,268,900 7,609,500 8,019,700 8,368,900 11,201,000 13,352,000

11 4,313,700 4,375,800 4,740,700 6,555,800 7,535,500 7,881,500 8,338,900 8,734,300 11,758,200 14,113,800

12 4,474,900 4,543,200 5,008,100 6,846,400 7,802,100 8,153,500 8,658,100 9,099,700 12,315,400 14,875,600

13 4,636,100 4,710,600 5,275,500 7,137,000 8,068,700 8,425,500 8,977,300 9,465,100 12,872,600 15,637,400

14 4,797,300 4,878,000 5,542,900 7,427,600 8,335,300 8,697,500 9,296,500 9,830,500 13,429,800 16,399,200

15 4,958,500 5,045,400 5,810,300 7,718,200 8,601,900 8,969,500 9,615,700 10,195,900 13,987,000 17,161,000

16 5,119,700 5,212,800 6,077,700 8,008,800 8,868,500 9,241,500 9,934,900 10,561,300 14,544,200 17,922,800

17 5,280,900 5,380,200 6,345,100 8,299,400 9,135,100 9,513,500 10,254,100 10,926,700 15,101,400 18,684,600

18 5,442,100 5,547,600 6,612,500 8,590,000 9,401,700 9,785,500 10,573,300 11,292,100 15,658,600 19,446,400

Table continues overleaf

23 DHL Service & Rate Guide 2022: Vietnam Connecting your World
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Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10
19 5,603,300 5,715,000 6,879,900 8,880,600 9,668,300 10,057,500 10,892,500 11,657,500 16,215,800 20,208,200

20 5,764,500 5,882,400 7,147,300 9,171,200 9,934,900 10,329,500 11,211,700 12,022,900 16,773,000 20,970,000

21 5,932,500 6,103,400 7,430,300 9,423,200 10,171,300 10,865,100 11,697,500 12,478,700 17,432,800 21,855,000

22 6,100,500 6,324,400 7,713,300 9,675,200 10,407,700 11,400,700 12,183,300 12,934,500 18,092,600 22,740,000

23 6,268,500 6,545,400 7,996,300 9,927,200 10,644,100 11,936,300 12,669,100 13,390,300 18,752,400 23,625,000

24 6,436,500 6,766,400 8,279,300 10,179,200 10,880,500 12,471,900 13,154,900 13,846,100 19,412,200 24,510,000

25 6,604,500 6,987,400 8,562,300 10,431,200 11,116,900 13,007,500 13,640,700 14,301,900 20,072,000 25,395,000

26 6,772,500 7,208,400 8,845,300 10,683,200 11,353,300 13,543,100 14,126,500 14,757,700 20,731,800 26,280,000

27 6,940,500 7,429,400 9,128,300 10,935,200 11,589,700 14,078,700 14,612,300 15,213,500 21,391,600 27,165,000

28 7,108,500 7,650,400 9,411,300 11,187,200 11,826,100 14,614,300 15,098,100 15,669,300 22,051,400 28,050,000

29 7,276,500 7,871,400 9,694,300 11,439,200 12,062,500 15,149,900 15,583,900 16,125,100 22,711,200 28,935,000

30 7,444,500 8,092,400 9,977,300 11,691,200 12,298,900 15,685,500 16,069,700 16,580,900 23,371,000 29,820,000

Multiplier rate per 1kg from 30.1kg

30.1 - 70.0 226,700 234,800 322,600 383,400 398,700 464,200 495,900 513,700 750,600 1,004,900

70.1 - 300.0 229,400 246,600 327,300 384,600 402,600 445,300 478,100 528,600 751,000 1,005,400

300.1 - 1,000* 251,500 258,400 336,100 420,800 439,900 457,600 508,500 559,800 762,200 1,104,200

DHL Express 12:00 – Guaranteed delivery before 12:00 on the next possible working day from over 75 countries worldwide.
Add 450,000 VND to the DHL Express Worldwide Import prices.

DHL Express 9:00 (10:30 from the USA) – Guaranteed delivery before 9:00 on the next possible working day from over 26 countries
worldwide. Add 750,000 VND to the DHL Express Worldwide Import prices.

Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.

Rates are in VND and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.
Terms and conditions apply – see mydhl.express.dhl for details.

*DHL Express does not accept shipments exceeding 1,000kg, or containing pieces exceeding 300kg or 300cm in length, and/or not meeting
DHL standards for packing. Refer to our Packing Guide on mydhl.express.dhl. These network restrictions are subject to change with 30 days’ notice.
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Valid: 1st January 2022

The information in this guide is correct as of 1st January 2022. DHL reserves the right to amend or modify any of the information at any time.