Queueing
Queueing
Characteristics of Arrivals
𝜆𝑇 𝑛 𝑒 −𝜆𝑇
The probability function is 𝑃𝑇 𝑛 =
𝑛!
𝑃𝑇 𝑛 = 𝑃1 5
Elements of Queueing Models
Characteristics of Arrivals
1/ =
• whe
re
• The interpretation of
=
Service • When a customer enters service, the elapsed time
from the beginning to the end of the service is
referred to as the service time.
• Basic queueing models assume that the service
time has a particular probability distribution.
• The symbol used for the mean of the service time
distribution is
Exponential Distribution.
• The most popular choice.
• Much easier to analyze than any other.
• Although it provides a good fit for interarrival times, this is much less true for service
times.
• Provides a better fit when the service provided is random than if it involves a fixed set
of tasks.
M = Exponential Distribution
D = Deterministic
G = General Distribution
Defining the Measures of Performance
• L = Expected number of customers in the system, including those
being served (the symbol L comes from Line Length).
17
Little’s Law
L = W
Lq = Wq
W = Wq + 1
μ
L = W
𝑾𝒒
Lq = Wq
𝝀
• Combining the above relationships leads to.
L = Lq +
The M/M/1 Model
Assumptions
1. Interarrival times have an exponential distribution with a mean of 1 .
2. Service times have an exponential distribution with a mean of 1 .
3. The queueing system has one server.
• The expected number of customers in the system is
L = (1 − ) = ( − )
• The expected waiting time in the system is
W = (1 ) L = 1 ( − )
• The expected waiting time in the queue is
Wq = W − 1 = ( − )
• The expected number of customers in the queue is
Lq = Wq = 2 ( − ) = 2 (1 − )