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ORGB 24 - Final Test SA Pool

The document outlines the details and structure of the final test for ORGB 24. It will be written during the regularly scheduled seminar period in Week 13. No late submissions will be permitted. Students must bring a charged laptop with the Lockdown Browser installed. The test will have two parts: 1) a 30 question multiple choice section worth 1 mark each, and 2) a short answer question pool where students will answer 5 out of the questions provided worth 5 marks total per question. The document then lists the short answer question topics and potential questions from chapters 6 through 11 of the course material.

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97 views

ORGB 24 - Final Test SA Pool

The document outlines the details and structure of the final test for ORGB 24. It will be written during the regularly scheduled seminar period in Week 13. No late submissions will be permitted. Students must bring a charged laptop with the Lockdown Browser installed. The test will have two parts: 1) a 30 question multiple choice section worth 1 mark each, and 2) a short answer question pool where students will answer 5 out of the questions provided worth 5 marks total per question. The document then lists the short answer question topics and potential questions from chapters 6 through 11 of the course material.

Uploaded by

naveenshaji012
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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ORGB 24 - Final Test

 Final Test will be written during Week 13, in your regularly scheduled
seminar period and classroom.
 No late entry will be permitted.
 Students must have a charged laptop, with Lockdown Browser
downloaded and installed.

/30 Part 1: Multiple Choice – 30 multiple choice questions worth 1 mark each

/25 Part 2: Short Answer Question Pool – 5 questions from the pool below will
be presented on the test – each question is worth 5 marks in total

Chapter 6

 Describe the 5 different types of teams and give a real-life example of each
one.

 Identify and discuss the four ways that norms develop within groups and
how they influence an individual’s behaviour.

 List and describe the five stages of group development.

 What are the considerations that determine if work would be better


completed by an individual or by a group? (2 marks)
Using examples, define and describe roles, role expectations and role
conflict. (3 marks)

Chapter 7

 Identify and describe the 7 key parts of the communication process model.

 Explain channel richness. Based on channel richness, give examples of


messages best conveyed by email, by face-to-face communication, and on
the company bulletin board.

 Explain 5 of the common barriers to effective communication.

 How do you distinguish formal from informal communication? (2 marks)


What are the differences between downward, upward, and lateral
communication? (3 marks)

 Describe 3 small-group networks using examples. What are the differences


between formal small-group networks and the grapevine?

 What potential problems underlie cross-cultural communication? How can


they be overcome?

Chapter 8

 What is power? (1 mark)


How does dependence affect power?(1 mark)
Using examples, identify and describe three factors that create resource
dependence. (3 marks)

 Identify and describe the five bases, or sources, of power generally used
within organizations. Provide distinct examples for each.

 Influence tactics are one way in which employees influence each other.
Identify and describe, using examples of how one person could use 5
tactical strategies to influence another person.

 What does it mean to be empowered? Describe the 4 characteristics of


empowered employees and predict how an employee would feel or act if
their job has that characteristic.

 Describe the five ways managers can protect themselves and their
employees from sexual harassment.

Chapter 9

 What is conflict? Describe the 3 types of conflict and an example of when


you personally experienced each type.

 Compare functional and dysfunctional conflict. (2 marks) What are the


three loci of conflict? (3 marks)

 Distinguish between distributive and integrative bargaining and highlight


situations in which each would be most appropriately used.

 Using examples, identify and describe the five conflict management


strategies and the accompanying behaviours.

 Using the five conflict-handling strategies and examples from a typical


workplace, describe situations when each strategy would be a good choice
for managing a conflict. You can place yourself in the role of a manager or
in the role of an employee in the situations.
Chapter 10
 Describe organizational culture. (1 mark) Explain 4 of the 7 primary
characteristics that capture the essence organizational culture. (4 marks)
 What factors create and sustain an organization’s culture?
 Identify the process through which employees learn about an
organization's culture. Describe the four ways that this information is
transmitted to employees.
 List and describe five strategies for creating and sustaining an ethical
culture.

Chapter 11
 How are leadership and management different from one another?
 Compare and contrast transactional and transformational leadership. -
 What leadership roles are available to nonmanagers? Describe a time that
you took on a leadership role without a formal title of leadership.

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