MS SP 2 BST 02
MS SP 2 BST 02
Kolkata Region
Sample Paper 2017-18
Class-XII Comm.
Sub: Business Studies
Marking Scheme
1. Management is a dynamic function.
2. efficient utilization of resources-achieving at minimum cost
effectiveness- achieving at time
3. rutine steps to carry out activities
4. any two functions of top level of management
• Organising , Controlling and Monitoring activities and resources
• Controlling the work performance
1. Removal of Defects
2. Replacement of Goods
3. Refund of Price
11. External
Aptitude Test
Non-financial incentives-emoloyee recognition.
12. Secondary market
Providing liquidity & safty of transactions
13. 1 mark for supervisor
2 marks for correct funtions- maintaining group unity among workers
control and sorts out internal differences
4. Analyzing deviations: Major deviation or minor deviation and analyzing the causes of
deviation.
a) Critical point control: Focus only on Key Result Areas (KRAs).
b) Management by Exception: Concentrate only on major deviations only.
5. Taking corrective action: When deviations go beyond the acceptable range, especially in the
important areas, it demands immediate managerial attention so that deviations do not occur
again and standards are accomplished.