PANASONIC

FAULT CODE GUIDE

ECOi – ECO-G - PACi

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INDEX

P3 GHP ENGINE ISSUES

P4 CENTRAL CONTROLLER ISSUES

P5 ADDRESSING & COMMUNICATION PROBLEMS

P6 SENSOR FAULTS

P7 COMPRESSOR ISSUES

P8 INCORRECT SETTINGS

P9 INDOOR UNIT PROBLEMS

P10 NOTES

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 GHP ENGINE ISSUES

A01 GHP - Engine oil pressure fault

A02 GHP - Engine oil level fault
A03 GHP - Engine over speed
A04 GHP - Engine under speed
A05 GHP - Ignition power supply failure
A06 GHP - Engine start up failure
A07 GHP - Fuel gas valve failure
A08 GHP - Engine stalled
A09 GHP - Engine overload
A10 GHP - High exhaust gas temp
A11 GHP - Engine oil level failure
A12 GHP - Throttle actuator fault
A13 GHP - Fuel gas valve adjustment failure
A14 GHP - Engine oil pressure sensor fault
A15 GHP - Starter power output short circuit
A16 GHP - Starter motor locked
A17 GHP - Starter current (CT) coil failed
A19 GHP - Wax Valve (3 Way) fault
A20 GHP - Cooling water temp high
A21 GHP - Cooling water level fault
A22 GHP - Cooling water pump fault
A23 GHP - Engine crank angle sensor failure
A24 GHP - Engine cam angle sensor failure
A25 GHP - Clutch fault
A26 GHP - Misfire
A27 GHP - Catalyst temperature fault
A28 GHP - Generator fault
A29 GHP - Converter fault
A30 GHP - Fuel gas pressure low

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CENTRAL CONTROLLER ISSUES

C01 Duplicated setting of control address

C02 Central control number of units mis-matched
C03 Incorrect wiring of central control
C04 Incorrect connection of central control
System Controller fault, error in transmitting comms signal, i/door or o/door unit not working,
C05
wiring fault
System Controller fault, error in receiving comms signal, i/door or o/door unit not working, wiring
C06
fault, CN1 not connected correctly
C12 Batch alarm by local controller
C16 Transmission error from adaptor to unit
C17 Reception error to adaptor from unit
C18 Duplicate central address in adaptor
C19 Duplicate adaptor address
C20 Mix of PAC & GHP type units on adaptor
C21 Memory fault in adaptor
C22 Incorrect address setting in adaptor
C23 Host terminal software failure
C24 Host terminal hardware failure
C25 Host terminal processing failure
C26 Host terminal communication failure
C28 Reception error of S-DDC from host terminal
C29 Initialization failure of S-DDC
C31 Configuration change detected by adaptor

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 ADDRESSING & COMMUNICATION PROBLEMS

Remote control detecting error from indoor unit, Address not set/Auto address failed. Check
E01
interconnecting wiring etc. Re-address system.
E02 Remote detecting error from indoor unit,
E03 Indoor unit detecting error from remote,
Indoor seeing error from outdoor. Qty of i/d units connected are less than qty set. Check; all i/d
E04
units are ON, reset turn off all units wait 5min power up
E05 Indoor unit detecting error from outdoor unit, Error in sending comms signal
E06 Outdoor unit detecting error from indoor unit, Error in receiving comms signal
E07 Outdoor unit detecting error from indoor unit, Error in sending comms signal
E08 Incorrect setting indoor/controller, Indoor address duplicated
Incorrect setting indoor/controller, Remote address duplicated or IR wireless controller not
E09
disabled
E10 Indoor unit detecting error from 'option' plug, Error in sending comms signal
E11 Indoor unit detecting error from 'option' plug, Error in receiving comms signal
E12 Auto addressing failed, Auto address connector CN100 shorted during auto addressing
E13 Indoor unit failed to send signal to remote controller
E14 Setting Failure, Duplication of master indoor units
E15 Auto addressing failed, Number of indoor units connected are less than number set
E16 Auto addressing failed, Number of indoor units connected are more than number set
E17 Group control wiring error, Main indoor unit not sending signal for sub indoor units
E18 Group control wiring error, Main indoor unit not receiving signal for sub indoor units
E20 Auto addressing failed, No indoor units connected
E24 Auto addressing failed, Error on sub outdoor unit
E25 Auto addressing failed, Error on outdoor unit address setting
Auto addressing failed, Quantity of main and sub outdoor units do not correspond to the number
E26
set on main outdoor unit P.C.B.
E29 Auto addressing failed, Sub outdoor unit not receiving comms for main outdoor unit
Between units, Comms failure with MDC, does E31 remain after power is re-Instated? If so
E31
replace PCB. & power PCB

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SENSOR FAULTS

F01 Indoor Heat Exch inlet temp sensor failure (E1)

F02 Indoor Heat Exch freeze temp sensor failure (E2)
F03 Indoor Heat Exch outlet temp sensor failure (E3)
F04 Outdoor Discharge temp sensor failure (TD) or (DISCH1)
F05 Outdoor Discharge temp sensor failure (DISCH2)
F06 Outdoor Heat Exch temp sensor failure (C1) or (EXG1)
F07 Outdoor Heat Exch temp sensor failure (C2) or (EXL1)
F08 Outdoor Air temp sensor failure (TO)
F10 Indoor inlet temp sensor failure
F11 Indoor outlet temp sensor failure
F12 Outdoor Intake sensor failure (TS)
F13 GHP - Cooling water temperature sensor failure
F16 Outdoor High pressure sensor failure
F17 GHP - Cooling water temperature sensor fault
F18 GHP - Exhaust gas temperature sensor fault
F20 GHP Clutch coil temperature fault
F23 Outdoor Heat Exch temp sensor failure (EXG2)
F24 Outdoor Heat Exch temp sensor failure (EXL2)
F29 Indoor EEPROM error
F30 Clock Function (RTC) fault
F31 Outdoor EEPROM error

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 COMPRESSOR ISSUES

H01 Compressor Fault, Over current (Comp1)

H02 Compressor Fault, Locked rota current detected (Comp1)
H03 Compressor Fault, No current detected (Comp1)
H05 Compressor Fault, Discharge temp not detected (Comp1)
H06 Compressor Fault, Low Pressure trip
H07 Compressor Fault, Low oil level
H08 Compressor Fault, Oil sensor Fault (Comp1)
H11 Compressor Fault, Over current (Comp2)
H12 Compressor Fault, Locked rota current detected (Comp2)
H13 Compressor Fault, No current detected (Comp2)
H15 Compressor Fault, Discharge temp not detected (Comp2)
H27 Compressor Fault, Oil sensor fault (Comp2)
H28 Compressor Fault. Oil sensor (connection failure)
H31 Compressor Fault. IPM trip (IMP current on temperature)

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INCORRECT SETTINGS

L01 Setting Error, Indoor unit group setting error

L02 Setting Error, Indoor/outdoor unit type/model miss-matched
L03 Duplication of main indoor unit address in group control
L04 Duplication of outdoor unit system address
2 or more controllers have been set as 'priority' in one system - shown on controllers set as
L05
'priority'
2 or more controllers have been set as 'priority' in one system - shown on controllers not set as
L06
'priority'
L07 Group wiring connected on and indvidual indoor unit
L08 Indoor unit address/group not set
L09 Indoor unit capacity code not set
L10 Outdoor unit capacity code not set
L11 Group contol wiring incorrect
L13 Indoor unit type setting error, capacity
L15 Indoor unit paring fault
L16 Water heat exch unit setting failure
L17 Miss-match of outdoor unit with different refrigerant
L18 4-way valve failure
L19 Water heat exch unit duplicated address
L21 Gas type setup failure

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 INDOOR UNIT PROBLEMS

P01 Indoor unit fault, Fan motor thermal overload

P02 Outdoor unit fault, Compressor motor thermal overload, over or under voltage
Outdoor unit fault, Compressor discharge temperature too high (Comp1) over 111 degC. Low on
P03
ref gas, exp valve, pipework damage.
P04 Outdoor unit fault, High pressure trip
Outdoor unit fault, Open phase on power supply. Check power on each phase, inverter pcb,
P05
control pcb
P09 Indoor unit fault, Ceiling panel incorrectly wired
P10 Indoor unit fault, Condensate float switch opened
P11 GHP - Water Heat exch low temp (frost protection) fault
P12 Indoor unit fault, Fan DC motor fault
P14 Input from leak detector (If fitted)
P15 Refrigerant loss, high discharge temp and EEV wide open and low compressor current draw.
P16 Outdoor unit fault, Open phase on compressor power supply
Outdoor unit fault, Compressor discharge temperature too high (Comp2) over 111 degC. Low on
P17
ref gas, exp valve, pipework damage.
P18 Outdoor unit fault, By-pass valve failure
Outdoor unit fault, 4 way valve failure, i/door temp rises in cooling or fulls in heating. Check
P19
wiring, coil, pcb output, valave operation.
Ref gas, high temp/pressure fault, heat exch temp high C2, 55-60 degC, cooling over-load,
P20
sensor fault.
Outdoor unit fan motor fault, fan blade jammed, check connections, does fan turn freely, motor
P22
resistance 30-40ohm on each pair, no fan fault, yes pcb fault.
Outdoor unit fault, Compressor overcurrent - check winding resistance, Inverter failure - check
P26
internal resistance term HIC + & - to UVW 200-300Kohm or more
Outdoor unit fault, Inverter circuit fault - Motor-current Detection Circuit (MDC) fault, check
P29
comp windings, sen- sors C1 & TS, if ok possible pcb failure.
P30 Indoor unit fault, System controller detected fault on sub indoor unit
P31 Simultaneous operation multi control fault, Group controller fault

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NOTES

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 Panasonic Heating and Cooling Systems
Panasonic Appliances Air Conditioning Europe (PAPAEU)
Panasonic UK, a branch of Panasonic Marketing Europe GmbH
Panasonic House, Willoughby Road
Bracknell, Berks, RG12 8FP
United Kingdom
Office: +44 (0) 1344 853 3393
Fax: +44 (0) 1344 85 3021
Web: www.aircon.panasonic.co.uk

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PANASONIC reserves the right to make any variation in specification to the equipment described or to
withdraw or replace products without prior notification or public announcement. All descriptions,
illustrations, drawings and specifications in this publication are given in good faith, but are intended to
present only general particulars and shall not form any part of the contract. For full installation
details, please contact your PANASONIC distributor.

Rating Conditions
The cooling and heating capacities are based on the following conditions: Cooling: Indoor temperature
27˚C DB/19˚C WB, Outdoor temperature 35˚C DB/24˚ C WB. Heating: Indoor temperature 20˚C DB,
Outdoor Temperature 7˚C DB 6˚C WB.