Dorota Kujawa Your Account Number: A-301B1263

3/2 Bill Reference: 164949144 (17th Nov. 2023)

Whitson Crescent
Edinburgh
EH11 3BD
Your estimated annual cost

£791.11 a year for gas

This is an estimate based on your expected
annual energy usage, and your current tariff
rates, charges and discounts, including VAT.
Actual billings will vary depending on your

Your energy account usage and tariff selection. More information

about your current tariff can be found
overleaf.

1st Sept. 2023 - 16th Nov. 2023

Could you pay less?
Remember - it might be worth thinking
On 1st Sept. 2023 your previous balance was £364.30 about switching your tariff or supplier.
For your gas (on meter point 1113627901)
Good news, you're already on our cheapest
1. We have charged you tariff. We'll let you know if this changes.
Gas (estimated) 31st Aug. 2023 - 30th Sept. 2023 - £41.84
Gas 1st Oct. 2023 - 16th Nov. 2023 - £110.92 Emergency numbers
Smell gas? Call 0800 111 999
Power cut? Call 105 to get help
2. You have paid
Direct Debit collection - 1st Sept. 2023 + £105.77
Direct Debit collection - 2nd Oct. 2023 + £49.53
Direct Debit collection - 1st Nov. 2023 + £49.53

On 16th Nov. 2023 your new balance is £416.37

Octopus Energy Limited Registered Office Registered in England & Wales No. 09263424
W octopus.energy UK House, 5th floor, 164-182 Oxford Street, VAT Number: 358672751
E [email protected] London, W1D 1NN
P 0808 164 1088
 Your Charges In Detail
About Your Tariff
Gas Meter Point Reference: 1113627901 Prices do not include VAT unless otherwise noted.

Supply Address: 3/2, Whitson Crescent, Edinburgh, EH11 3BD Gas

Tariff Name Flexible Octopus
Flexible Octopus (31st August 2023 - 30th September 2023)
Product Type Variable
Energy Charges for Meter G4K50342281101 Payment Method Direct Debit
Unit Rate 7.11p/kWh
31st Aug. 2023 11750.0 Customer reading
Standing Charge 26.16p/day
1st Oct. 2023 11789.5 Estimated reading (£95.49/year)
Price Guaranteed Until Not applicable
Consumption 39.5 Units (m3)
Early Exit Fee None
Energy Used* 446.5 kWh @ 7.11p/kWh £31.74 Estimated Annual
Usage* 10087 kWh
Standing Charge 31 days @ 26.16p/day £8.11

Subtotal of charges before VAT * Your energy usage is calculated from your gas
£39.85
consumption using a standard industry formula:
VAT @ 5.00% £1.99 Units Consumed (Cubic Metres)
× Volume Correction (for temperature & pressure)
Total Gas Charges £41.84
× Calorific Value (energy in each m3 of gas)
÷ 3.6 (convert from joules)
≈ Usage (in kWh)
For you:
Gas Meter Point Reference: 1113627901 39.5 × 1.02264 × 39.8† ÷ 3.6 = 446.5

Supply Address: 3/2, Whitson Crescent, Edinburgh, EH11 3BD †

Average calorific value shown to one decimal place

Flexible Octopus (1st October 2023 - 16th November 2023)

Energy Charges for Meter G4K50342281101

1st Oct. 2023 11789.5 Estimated reading

17th Nov. 2023 11920.0 Customer reading

About Your Tariff
Consumption 130.5 Units (m3) Prices do not include VAT unless otherwise noted.

Energy Used* 1431.0 kWh @ 6.52p/kWh £93.34

Gas
Standing Charge 47 days @ 26.16p/day £12.30 Tariff Name Flexible Octopus
Product Type Variable
Subtotal of charges before VAT £105.64 Payment Method Direct Debit
VAT @ 5.00% Unit Rate 6.52p/kWh
£5.28
Standing Charge 26.16p/day
Total Gas Charges £110.92 (£95.49/year)
Price Guaranteed Until Not applicable
£152.76 Early Exit Fee None
Total charges for bill Estimated Annual
Usage* 10087 kWh

* Your energy usage is calculated from your gas

consumption using a standard industry formula:
Units Consumed (Cubic Metres)
× Volume Correction (for temperature & pressure)
× Calorific Value (energy in each m3 of gas)
÷ 3.6 (convert from joules)
≈ Usage (in kWh)
For you:
130.5 × 1.02264 × 38.6† ÷ 3.6 = 1431.0

†
Average calorific value shown to one decimal place

Octopus Energy Limited Registered Office Registered in England & Wales No. 09263424
W octopus.energy UK House, 5th floor, 164-182 Oxford Street, VAT Number: 358672751
E [email protected] London, W1D 1NN
P 0808 164 1088
 Contacting us Your Account Number: A-301B1263
Bill Reference: 164949144 (16th Nov. 2023)
Contact us by email and get a response within hours.
Of course, if you need to you can also get a hold of us
Advice and complaints
on the phone, or even by post.
Contact Citizens Advice if you need help with an
Email: [email protected] energy problem - for example with your bills or
Phone: 0808 164 1088 meters, or if you're struggling to pay for the energy
you use. They're the official source of free and
Trading office: UK House, 5th floor, 164-182 Oxford
independent energy advice and support.
Street, London, W1D 1NN
Go to: citizensadvice.org.uk/energy or call their
Please don't hesitate to contact us if you've any
consumer service on 0808 223 1133 Mon to Fri,
questions, comments, or complaints.
9am-5pm

How much did you use? If you feel that our service has not met your
expectations, please get in touch so we can put
Your average gas usage during this bill period was things right:
24.07 kWh/day.
First: Contact our team.
Please visit our website for advice on how to save
Then: If an advisor is not able to resolve your query,
energy in your home.
you can ask for it to be escalated to a specialist or
team leader as appropriate.
Finally: If you're still not happy with our decision, you
can contact our Operations Manager for an
independent review, and you will receive a reply
within 5 working days.
If you have followed the above steps, but your
complaint remains unresolved after 8 weeks you can
contact the Energy Ombudsman on 0330 440 1624
or at www.energyombudsman.org. This is a free and
independent service whose decisions we must abide
by.
You can read our complaints policy on our website.

Octopus Energy Limited Registered Office Registered in England & Wales No. 09263424
W octopus.energy UK House, 5th floor, 164-182 Oxford Street, VAT Number: 358672751
E [email protected] London, W1D 1NN
P 0808 164 1088