t950 User Guide
t950 User Guide
User Guide
SpectraLogic.com
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Revision
History Revision Date Description
Q November 2016 Update for BlueScale12.7.01.
R June 2017 Update for BlueScale12.7.02.
S February 2018 Update for BlueScale12.7.06.
T August 2018 Update for BlueScale12.7.06.01.
U August 2019 Update for BlueScale12.7.06.02.
V March 2021 Updated for BlueScale12.8.05
W May 2021 Updated Declaration of Confomity.
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documentation/release-notes/.
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May 2021 User Guide—Spectra T950 Library
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May 2021 User Guide—Spectra T950 Library
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May 2021 User Guide—Spectra T950 Library
Contacting Spectra Logic
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May 2021 User Guide—Spectra T950 Library
Contents
About This Guide 18
INTENDED AUDIENCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
PRODUCT STATUS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
RELATED INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
8
Contents
CONNECTIVITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Robotic Controller Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Drive Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
HIGH-AVAILABILITY CONFIGURATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Redundant Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Global Spare Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Redundant Power Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
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Index 569
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About This Guide
This guide describes how to configure, use, maintain, and troubleshoot the
Spectra® T950 and T950B libraries. Unless otherwise specified, the
information is the same for both libraries and “T950” is used to describe
both libraries.
INTENDED AUDIENCE
This guide is intended for data center administrators and operators who
maintain and operate backup systems. The information in this guide
assumes a familiarity with SCSI and Fibre Channel command protocols, as
well as with network connectivity protocols such as Fibre Channel and
Ethernet. It also assumes a knowledge of technical tasks such as
configuring operating systems and installing drivers.
PRODUCT STATUS
The Spectra Logic® Technical Support portal provides information about
which products are currently supported and which are considered
discontinued. To view information about discontinued products, log into
the portal (see Accessing the Technical Support Portal on page 504) and
navigate to Documentation > Product Life Cycle Information.
RELATED INFORMATION
This section contains information about this document and other
documents related to the T950 and T950B libraries.
18
About This Guide Related Information
Additional Publications
For additional information about the Spectra T950 library and its drives,
refer to the publications listed in this section.
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About This Guide Related Information
KMIP
See the documentation specific to your server.
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About This Guide Related Information
Typographical Conventions
This document uses the following conventions to highlight important
information:
Read text marked by the “Warning” icon for information you must know to avoid
WARNING personal injury.
Read text marked by the “Caution” icon for information you must know to avoid
Caution damaging the library, the tape drives, or losing data.
Important Read text marked by the “Important” icon for information that helps you complete
a procedure or avoid extra steps.
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CHAPTER 1
Library Overview
The Spectra T950 library is an enterprise-class, highly scalable library. It
provides fast, affordable storage that meets the stringent requirements for data
integrity, data security, and high reliability in the enterprise environment.
This chapter provides an overview of the T950 library features and
components.
Topic
Library Features this page
BlueScale Software page 23
Library Components page 27
Interior Components page 31
Main and Drive Expansion Frame Rear Components page 33
Media Expansion Frames page 39
Bulk TAP Media Expansion Frame Components page 40
Operator Panel and Touch Screen page 41
TeraPack Access Ports (TAPs) page 42
Spectra Library Control Modules (LCM and RCM) page 44
Exporting Controllers page 48
Tape Drives page 52
BlueScale Vision Camera page 54
TeraPack Cartridge Handling page 55
Library Expansion and Upgrades page 56
Discontinued Components page 56
LIBRARY FEATURES
This section provides an overview of the features that make the T950
library a highly versatile enterprise storage solution. The library’s unique
modular design lets you tailor the library to suit your current data
requirements and easily expand it in the future. Keep up with data growth
and technology changes by adding storage capacity and incorporating new
drive technologies as they become available.
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Chapter 1 — Library Overview Library Features
BlueScale Software
The library’s BlueScale software lets you set configuration options, view
library and drive information and metrics, manage cartridges, and monitor
library operations. You can access the BlueScale interface using either of
the following methods:
The BlueScale operator panel interface — via the touch screen on the
library’s operator panel.
The BlueScale web interface — via the Remote Library Controller (RLC)
using a standard web browser.
See Chapter 3 – Introducing the BlueScale User Interface, beginning on
page 83, for detailed information about the features and controls provided
by the BlueScale user interface.
Important Many of the features described in this user guide require your library to be running the
most current version of the BlueScale software. Spectra Logic recommends that you
keep your library’s BlueScale software and component firmware up-to-date at all times.
If you are using a previously released BlueScale package, upgrading to the current
release is strongly recommended. See Updating the BlueScale Software and Library
Firmware on page 446 for detailed information.
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Chapter 1 — Library Overview Library Features
AutoSupport
AutoSupport configures the library to automatically contact configured
users with messages when specific events occur. It can also be used to open
or update a support ticket and send it to a specified email recipient or to
Spectra Logic Technical Support. See Chapter 11 – Configuring and Using
AutoSupport, beginning on page 345 for detailed information.
Complex Passwords
The library can be configured to require complex passwords. See Enable
Complex Passwords on page 121 for more information.
Important In general, the library diagnostics and advanced utilities are only for use under the
direction of Spectra Logic Technical Support.
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Chapter 1 — Library Overview Library Features
EnergyAudit Reporting
The BlueScale EnergyAudit feature lets you display actual power
consumption. See View Power Consumption Statistics on page 173 for
information.
EtherLib
Beginning with BlueScale12.4.0, multi-frame libraries using Spectra
Library Server (Spectra LS) control modules (see Spectra PC and Spectra
LS Components on page 45) can take advantage of the BlueScale EtherLib
feature to reduce the time for some library tasks. After installing Ethernet
cables, and a switch, if necessary, tasks such as firmware updates and trace
gathering complete much faster. See Spectra Library Control Modules
(LCM and RCM) on page 44 for information about the dedicated EtherLib
port.
Global Spare
The Global Spare feature provides a way to remotely replace a failed drive
in the library. You simply configure an installed drive as a designated spare
for other drives in the library. This drive can then be substituted for a failed
drive in any partition that is configured to use the Global Spare drive.
When a drive fails, you simply log into the BlueScale web interface from
any location, select the Global Spare option for the failed drive, and
continue normal operations. You can then physically replace the failed
drive at your convenience. See Assign Global Spare Drives on page 202 and
Using a Global Spare Drive on page 410 for more information.
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Chapter 1 — Library Overview Library Features
Remote Support
The remote support feature uses a remote web access application,
WebEx™, to facilitate remote problem diagnosis. Remote support
preserves your organization’s site and data security, giving Spectra Logic
Technical Support limited access to your library. With WebEx, Technical
Support can “drive” the library, taking enough control to gather the data
required to speed understanding of the problem. See Remote Support Icon
on page 93 for more information.
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Chapter 1 — Library Overview Library Features
Thin Provisioning
The Thin Provisioning option allows automatic library partition resizing as
a partition requires greater slot count, without reconfiguring the library or
host software. Using Thin Provisioning, it is possible for the combined
number of storage slots configured in all library partitions to exceed the
licensed or physically available number of slots. Empty slots are included
in, but inaccessible to, all partitions until you import a TeraPack magazine
into one partition. At that time, the library makes the slots accessible to
only the partition into which the magazine was imported. You can import
additional magazines into any of the thin provisioned partitions until the
inventory reaches the licensed or physical capacity. Thin Provisioning is
enabled with a purchased activation key.
Library Components
The following sections show the locations of and briefly describe the major
front panel, internal, and rear panel components of the library’s main,
drive expansion, and bulk TeraPack® Access Port (TAP) expansion frames.
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Chapter 1 — Library Overview Library Features
T950 main frames have an offset center TAP and operator panel and T950
media expansion frames have a filter and fan assembly on the front at the
bottom.
Figure 1 T950 library with optional bulk TAP, drive, and media expansion frames.
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Chapter 1 — Library Overview Library Features
T950B main frames have a centered center TAP and operator panel and
T950B media expansion frames do not have a filter and fan assembly on the
front at the bottom.
Figure 2 T950B library with optional bulk TAP, drive, and media expansion frames.
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Chapter 1 — Library Overview Library Features
Component Description
Window Panels The window panels on the outer side of the right- and left-most frames let you
view the inside of the library and provide access to the interior components.
The window panels are equipped with safety interlocks that power down the
library robotics when removed.
Main Frame The main frame houses the library control module (LCM), the main robotics
control module (RCM), the operator panel, the TeraPack Access Port (TAP),
controllers (RIMs or F-QIPs), power supplies, the EtherLib switch (optional),
and drives. It also provides cartridge storage.
Operator Panel The operator panel on the main frame includes a color LCD touch screen and
library power button. To learn more, see Operator Panel and Touch Screen on
page 41. A stylus for making selections and typing entries on the touch screen
is conveniently stored near the screen.
TeraPack Access The TeraPack Access Ports (TAPs) act as entry/exit ports that let you import
Ports (TAPs) media into or remove media from the library. The library has two types of
TAPs:
The center TAP lets you import or export a single magazine. The two TAP
chambers alternate to provide increased throughput.
The optional bulk TAP lets you import or export up to 14 TeraPack magazines
in a single operation.
To learn more about the TAPs, see TeraPack Access Ports (TAPs) on page 42.
Expansion Frames Expansion frames make it possible to increase media storage capacity or the
number of drives in the library. See Drive and Media Frames on page 63 for
more information.
Air Filters and Fans The air filters on the front of the main frame, drive frames, and service frames
prevent particulate contaminants from being pulled into the library by the air
circulation system. Redundant fans in the main and drive frames ensure
positive pressure inside the library, keeping dust out, and circulate clean air for
climate control inside the library.
Doors (not shown) Lockable doors on the back of the main, drive expansion, and bulk TAP
expansion frames enclose the drives and cable connections to prevent
unauthorized access.
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Chapter 1 — Library Overview Library Features
Interior Components
Figure 3 shows the interior components of the library.
Note: The interior components are shown for reference only. They are
not accessible during normal operation.
Transporter
Bottom horizontal
Front of library Rear of library axis (HAX)
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Chapter 1 — Library Overview Library Features
Component Description
LED Light Bars The LED light bars, mounted at the top of the main frame and each expansion
frame, illuminate the interior of the library.
Note: Depending on your library, the light bars may be different from those
shown in Figure 3.
Transporter The transporter and the Vertical Axis (VAX) column make up the robotics used
to move a TeraPack magazine from one location to another in the library.
The transporter, which is mounted on the VAX column, retrieves the magazine
from the source chamber and holds it while the VAX column moves to its
destination. The cartridge picker then removes the requested individual
cartridge from the magazine and inserts it into a drive. When the drive is
finished using the cartridge and ejects it, the cartridge picker retrieves the
cartridge and places it in a magazine. The VAX column then moves the
transporter to return the magazine to a storage chamber.
The VAX column moves along the horizontal axis (HAX) and the transporter
moves up and down the VAX column to perform all media movement within
the library. The barcode reader mounted on the cartridge picker reads the
barcode labels on TeraPack magazines and individual cartridges. The library
uses the barcode label information to maintain an inventory of the media
currently stored inside the library.
Media Storage All of the media in the library is stored in TeraPack magazines, each of which
contains ten slots for LTO media or nine slots for TS11xx technology media. The
magazines are placed in TBAs or on shelves, which are divided into chambers.
Each chamber provides storage for one TeraPack magazine.
The number of slots in a frame depends on the type and configuration of the
frame (see Drive and Media Frames on page 63). All frames have media storage
chambers at both the front and the rear of the frame. The maximum media
storage capacity of the library depends on the type of media, the number of
drives installed, and the number of drive and media expansion frames installed
(see Data Storage Capacity on page 535).
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Tool storage
Controller bay with a
controller installed
BlueScale Vision (either an F-QIP or a RIM)
camera connector
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Component Description
Tool Storage The compartment above the media storage area in the main frame provides
space for storing the tool kit and documentation that accompanies the library.
BlueScale Vision The dedicated Ethernet port for the BlueScale Vision camera lets you connect
Camera Connector the camera to an Ethernet network and use the web-based BlueScale Vision
software to monitor the interior of the library. Each frame that contains a
camera has an Ethernet connector. See BlueScale Vision Camera on page 54 for
information about the BlueScale Vision camera.
Notes:
The BlueScale Vision camera connector is not present if a frame does not have
a BlueScale Vision camera installed.
In media expansion frames, the connector is in a similar location.
Media Storage All of the media in the library is stored in TeraPack magazines, each of which
Chambers contains ten slots for LTO media or nine slots for TS11xx technology media. The
magazines are placed on shelves divided into chambers. The number of
chambers at the back of a frame depends on the type of frame and its
configuration (see Drive and Media Frames on page 63).
Flex Bays (older Three flex bays make it possible to configure the frame to increase media
libraries only) storage capacity or data throughput. The flex bays accommodate either three
Drive Bay Assemblies (DBAs) or three TeraPack Bay Assemblies (TBAs).
Note: T950B and TS11xx technology main and drive frames always include
DBAs or shelves in place of the flex bays.
TeraPack Bay Each TBA contains four chambers, each of which accommodates a single
Assemblies (TBAs) magazine. If the frame has only three DBAs installed, TBAs occupy the flex bays.
(older libraries Note: In newer T950B drive and main frames, shelves replace TBAs to provide
only) additional storage chambers.
Drive Bay Newer T950B main frames can have one, three, or six DBAs installed. Drive
Assemblies (DBAs) expansion frames can have three or six DBAs installed. Shelves for media
storage are installed in the remaining space where DBAs could be installed.
In older libraries, a main or drive frame can have either three or six DBAs
installed. When only three DBAs are present, up to three additional DBAs can
be installed in the flex bays, replacing the TBAs.
Each DBA provides the electrical and internal interface connections for up to
four full-height drives. See Tape Drives on page 52 for information about the
drives used in the library. Each DBA also includes a controller bay for a RIM,
F-QIP, or EtherLib switch to the right of the drives.
Note: Any drive or controller bays that do not contain components must have
covers installed to maintain proper air circulation throughout the library and to
protect internal components.
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Component Description
LCM and RCM Dedicated on-board library control modules run the BlueScale software that
controls all aspects of library operation. Depending on where the module is
installed, it functions as the Library Control Module (LCM) or the Robotics
Control Module (RCM). To learn more, see Spectra Library Control Modules
(LCM and RCM) on page 44.
Note: Drive expansion frames only have an RCM, they do not include an
LCM. A cover over the opening maintains proper air circulation throughout the
frame. Media frames do not have either module.
24 VDC Robotics Two 24 VDC power supply modules in the main frame provide redundant power
Power Supply for the library robotics and motors, the fans, and the interior LED light bars.
Modules
DC power AC power
status status
Figure 5 The 24 VDC power supply LEDs.
Each 24 VDC power supply module has two indicator LEDs, one for DC power
status and one for AC power status. The color of the LED indicates the power
supply status:
Green — The power is on and functioning normally.
Orange — The power supply has a fault condition.
Off — The power is not on or the power supply module is not functioning
normally.
Notes:
Drive expansion frames do not include 24 VDC power supply modules.
If the second 24 VDC power supply module is not installed, a cover over the
opening maintains proper air circulation throughout the frame.
24 V Power supplies are labeled A and B from top to bottom.
F-QIP or RIM One F-QIP or RIM can be installed in each of the vertical controller bays to the
right of the drives in a DBA (see Figure 4 on page 33). A RIM, F-QIP, or LTO-5
or later generation tape drives can be used to provide the robotic control path
for the library. To learn more, see Exporting Controllers on page 48.
Note: Unless otherwise specified, the features of both RIM and RIM2 are the
same and “RIM” is used to refer to both.
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Component Description
Drives The library accommodates multiple generations of high-performance, high-
capacity, full-height and half-height LTO drives, or TS11xx technology drives,.
The drives are installed in DBAs, with each DBA accommodating up to four
drives. Drives are hot-swappable to provide uninterrupted operation. To learn
more, see Tape Drives on page 52.
Note: Any drive bays that do not have drives installed must have covers
installed to maintain proper air circulation throughout the frame and to protect
internal library components.
5/12 VDC Power The 5/12 VDC power supply modules convert AC input to provide the 5 VDC
Supply Modules and 12 VDC power used by the drives in the frame. In the main frame, these
power supplies also provide power to the controller bays, the LCM, the RCM,
and the LCD operator panel. With the exception of its voltage rating, the 5/12
VDC power supply module closely resembles the 24 VDC robotics power
supply module shown on page 35.
There are two different power supplies available depending on the age and
configuration of the library. The number of supplies required by a library is
calculated by Spectra Logic based on the number and type of drives in the
library. Extra supplies provide redundancy and failover protection. The new
and old supplies can be mixed in a power control module and older supplies
can always be replaced by a newer supply. However, newer supplies cannot
always be replaced by an older supply. Contact Spectra Logic Technical
Support (see Contacting Spectra Logic on page 7) for more information.
Power Supply 1
Each power supply module has two indicator LEDs, one for AC power status
and one for DC power status. The color of the LED indicates the status.
Green — The power is on and functioning normally.
Orange — The power supply has a fault condition.
Off — The power is not on or the power supply module is not functioning
normally.
Note: Any bays that do not have power supply modules installed must have
covers installed to maintain proper air circulation throughout the frame.
Power Control
Power supply modules Module (PCM)
DC power
status Reset
button
AC power
status
Figure 6 The 5/12 VDC power supply modules and the PCM.
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Component Description
5/12 VDC Power Power Supply 2
Supply Modules Each power supply module has three indicator LEDs, one for AC power status,
(continued) one for 5-volt power status, and one for 12-volt power status. The color of the
LED indicates the status.
Green — The power is on and functioning normally.
Amber — The supply is operating with a Current/Temperature Limit.
Red — There is a fault that prevents the supply from operating.
Off — The power is not on or the power supply module is not functioning
normally.
Note: Any bays that do not have power supply modules installed must have
covers installed to maintain proper air circulation throughout the frame.
Power Control
Power supply modules Module (PCM)
Status
LEDs
Reset
button
Figure 7 The 5/12 VDC power supply 2 modules and the PCM.
Power Control The PCM supplies power to the power supplies when you press the power
Module (PCM) button on the front panel of the main frame. It monitors the power supply
modules in the frame for output voltage, output current, power supply fan
operational status, and power supply operational temperature. The PCM uses
the voltage and current data to calculate the library power usage that is
displayed through the BlueScale user interface.
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Component Description
Dual AC Power The dual AC power module provides surge protection for the library power
Module system and monitors the primary AC input power to determine whether it is
present and of adequate voltage. If the primary AC input fails or drops too low,
the dual AC power module handles the failover to the redundant, secondary
AC input until the primary input is restored.
Each dual AC power module includes both primary and secondary AC power
connectors and two breaker switches. There are three types of dual AC power
modules: dual AC, dual AC with convenience outlet, and dual AC 2. Dual AC
with convenience outlet and dual AC 2 power modules include a 200-240 VAC
convenience outlet. The dual AC convenience outlet is rated at 5 A. The dual
AC 2 convenience outlet is rated at 2 A.
Dual AC Power Module and Dual AC Power Module with Convenience Outlet
LEDs indicate the status of the primary and secondary AC inputs.
Primary and Secondary Input Power LED States:
Green - Good/Active
Orange - Under Voltage
CAUTION! If the power sources for the AC inputs for a frame using the dual AC
or dual AC with convenience outlets are not on the same phase, damage to the
library could result.
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Component Description
Dual AC Power Dual AC 2 Power Module
Module LEDs indicate the status of the primary and secondary AC inputs and the
(continued) overall dual AC 2 module.
Primary and Secondary Input Power LED States:
Green - Good/Active
Blue - Good/Not Active
Orange - Bad/Active, cannot switch to secondary source
Red - Under Voltage Lockout
Off - Not Present
Dual AC 2 Status LED States:
Blinking Green - Good Status
Solid Red - Over Temperature, > 100C
Notes:
The dual AC 2 does not require the power sources for the AC inputs for a
frame to be on the same phase.
The convenience outlet is powered by the primary AC input. If the primary
input fails, the convenience outlet does not function.
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Door release
button Media storage
Door
Bulk TAP
Service Control
Module (SCM)
Figure 11 The front of the bulk TAP media frame. Figure 12 The back of the bulk TAP media
frame (doors removed).
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Component Description
TAP Carousel The TAP carousel accommodates up to 14 TeraPack magazines.
Door Release An LED in the button indicates the current state of the TAP carousel. Pressing the
Button button, when the carousel is ready to be loaded or unloaded, opens the door.
Solid green — The carousel is ready to be loaded or unloaded.
Flashing green — An import or export operation is in progress.
Red — The carousel is in an error state.
Off — The carousel is empty and there are no unprocessed import or export
requests.
Door The door locks to prevent unauthorized access to the carousel.
Media Storage The bulk TAP frame has 91 LTO media storage chambers or 77 TS11xx media
storage chambers. Each chamber accommodates a single TeraPack magazine.
See Drive and Media Frames on page 63 for additional information.
Bulk TAP Service The bulk TAP service control module (SCM) provides the control logic for the
Control Module bulk TAP carousel and door.
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Component Description
LCD touch screen The LCD touch screen lets you monitor library operations and select
configuration options using the BlueScale user interface.
Power Button The power button provides front panel on/off control of the library.
Stylus (not shown) A stylus for making selections and typing entries on the touch screen is
conveniently stored near the screen using the included holder.
USB Port The USB port can be used to connect a USB device to the library for transferring
(T950B only) BlueScale encryption keys, saving configurations, and uploading software
packages. You can also connect a USB keyboard to the USB port.
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Center TAP
The center TAP lets you move a single TeraPack magazine into and out of
the library. When you use the center TAP, one of the two TAP doors opens
so that you can insert or remove a magazine. During import or export
operations involving multiple magazines, the TAP doors alternate so that
the operation completes more quickly.
TeraPack
magazine
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Bulk TAP
The optional bulk TAP frame lets you import or export up to 14 TeraPack
magazines in a single operation.
Door release
button
Door
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SD memory card
Reset Monitor connector (behind cover) Fan
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Component Description
PS/2 Keyboard and For convenience, you can connect a PS/2 mouse and keyboard to the
Mouse Connectors appropriate connectors on the LCM and use them when interacting with the
(Spectra PC only) BlueScale user interface. This connection provides access to all of the options
available from the library’s front panel touch screen.
USB Ports (1 on the The USB ports on the LCM can be used to connect a USB device for transferring
Spectra PC, 4 on BlueScale encryption keys, saving configurations, and uploading BlueScale
the Spectra LS) packages. You can also connect a USB keyboard and mouse to the USB ports on
the LCM and use them when interacting with the BlueScale user interface. This
connection provides access to all of the options available from the library’s front
panel touch screen.
Note: Use the USB port(s) on the RCM to update the firmware on the RCM
during BlueScale package update or under the direction of Technical Support
for capturing motion traces that are used for troubleshooting.
Monitor Connector You can connect a monitor to the LCM and use it to view the BlueScale user
interface instead of using the library’s front panel.
Note: The monitor connector on an RCM is only used by service personnel.
Ethernet Port The Ethernet port on the LCM connects the library to an Ethernet network and
is used to access the library through the BlueScale web interface using the
Remote Library Controller (RLC). The BlueScale web interface provides access
to all of the options available from the library’s operator panel except those that
require physical interaction with the library (for example, importing or
exporting media).
Notes:
Beginning with BlueScale12.3.0, the right-most Ethernet port on a Spectra LS
is dedicated for EtherLib. See Dedicated EtherLib Port below.
When the module is functioning as the RCM, the left-most Ethernet port is
only used for troubleshooting by service personnel.
The Spectra PC has a 10/100BaseT connection.
The Spectra LS has a 10/100/1000BaseT connection.
Dedicated EtherLib With BlueScale12.3.0 and later, the right-most Ethernet port on the Spectra LS is
Port configured as a dedicated EtherLib port. EtherLib uses this dedicated port to
(Spectra LS only) speed communication between components in the library.
Note: This port cannot be used to access the library through the BlueScale web
interface.
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Component Description
Memory Card The memory card in each module stores information related to its functional
(behind cover) role in the library. When the library control module is installed in the library
and powered on for the first time, the library determines the location and then
activates either the LCM or RCM code on the memory card. Once this is done,
the module performs only the functions defined by the activated code on the
memory card. In addition to the code that determines the module’s role in the
library, the memory card is used to store the following:
In the LCM, it stores the library’s configuration information, activation keys,
system settings, and partition settings. It also stores the MLM and DLM
databases and information related to the current system status.
In the RCM it stores the library’s configuration information, system logs, and
inventory.
Notes:
The Spectra PC uses a Compact Flash (CF) memory card. The Spectra LS uses
a Secure Digital (SD) memory card.
Two extra memory cards come standard with new libraries for error
recovery.
RS-232 and CAN These connectors are only used for troubleshooting by service personnel.
Connectors
Library Control
Module (LCM)
Robotics Control
Module (RCM)
When installed in the top bay of the main frame, the module functions
as the Library Control Module (LCM).
Note: Drive expansion frames do not have an LCM. A cover over the
opening where the LCM would be installed maintains proper air
circulation throughout the frame.
When installed in the bottom bay of the main frame or in a drive expansion
frame, the module functions as the Robotics Control Module (RCM).
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Exporting Controllers
Either a direct-attached LTO-5 or later generation drive, a RIM, or an F-QIP
is required to provide the control path for the library’s robotics. When
configuring a storage partition, the device you select to provide the robotic
control path is referred to as the “exporting controller” for the partition.
Note: Unless otherwise specified, the features of both RIM and RIM2
are the same and “RIM” is used to refer to both.
The controller is the bridge between an external Fibre Channel or SAS
connection from the host and the internal interface used by the library. It
provides the control path for the media changer commands sent from the
host to the library. The controller relays the commands to the RCM, which
processes the commands and uses them to control the robotics in the
library.
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RIMs and F-QIPs are mounted in the vertical controller bay located along
the right side of each DBA (see Figure 4 on page 33).
USB ports
Reset
Figure 19 The Robotics Figure 20 The Robotics Figure 21 The Fibre Channel
Interface Module 2 (RIM2). Interface Module (RIM). F-QIP.
Controller Description
RIM2 The RIM2 has two dual-channel 8-Gbps Fibre Channel ports (Port A and Port
B), which can be used to provide connections to two separate Fibre Channel
arbitrated loops or fabrics. The two ports can also be used to provide redundant
control paths to the robotics from a single Fibre Channel arbitrated loop or
fabric.
Controller failover can be configured using a second RIM2.
The USB ports (4) can be used to connect a USB device for updating the RIM2
during a library package update.
Important: Only direct-attached Fibre Channel drives can be used when a
RIM2 is used to provide the robotic control path. If you have SCSI drives, you
must use an F-QIP or E-QIP to provide the robotic control path as well as
connectivity for the drives.
Notes:
The Ethernet ports on the RIM2 are reserved for future use.
The CAN port, RS-232 port, and monitor port on the RIM2 are for
troubleshooting only.
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Controller Description
RIM The RIM has two dual-channel 4 or 2-Gbps Fibre Channel ports (Port A and
Port B), which can be used to provide connections to two separate Fibre
Channel arbitrated loops or fabrics. The two ports can also be used to provide
redundant control paths to the robotics from a single Fibre Channel arbitrated
loop or fabric.
Controller failover can be configured using a second RIM or an F-QIP.
Important: Only direct-attached Fibre Channel drives can be used when a RIM
is used to provide the robotic control path. If you have SCSI drives, you must
use an F-QIP or E-QIP to provide the robotic control path as well as connectivity
for the drives.
Notes:
The Ethernet port on the RIM is reserved for future use.
The Diag port on the RIM is for troubleshooting only.
F-QIP The F-QIP has two integrated dual-channel ports (Port A and Port B), which can
be used to provide connections to two separate Fibre Channel arbitrated loops
or fabrics. They can also be used to provide redundant control paths to the
robotics from a single Fibre Channel arbitrated loop or fabric. In addition to the
robotics connectivity, the two ports each provide any-to-any connectivity for up
to four drives in the DBA where the controller is installed.
Controller failover can be configured using a second F-QIP or a RIM.
An additional feature of the F-QIP is the ability to encrypt data before it is
written to tape. This capability is useful if the SCSI drives installed in the
library cannot perform encryption themselves. Encryption key management is
provided through the library’s BlueScale user interface (see the Spectra Tape
Libraries Encryption User Guide).
One set of activity LEDs indicates SCSI bus activity (data transfer to or from the
attached drives). The other set of activity LEDs indicates whether the data
passing to the attached drives is being encrypted or decrypted by the F-QIP.
Notes:
The Ethernet port on the F-QIP is not used.
The Diag port on the F-QIP is for troubleshooting only.
The RS-232 port on the F-QIP is for troubleshooting only.
The encryption performed by the F-QIP is not compatible with the drive-
based encryption available with LTO-4 and later generation drives. Data
encrypted by the F-QIP cannot be decrypted by an encryption-enabled LTO-4
or later drive and vice versa.
Tape Drive (LTO-5 The commands to control the motion of the robotics within the partition are
and later sent from the host to the exporting drive’s logical unit number 1 (LUN 1). The
generation) motion control commands are then routed to the robotics using the exporting
drive’s Automation/Drive Interface (ADI).
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Tape Drives
The T950B supports LTO-5 and later generation Fibre Channel full-height
drives, LTO-7 and later generation half-height Fibre Channel and SAS
drives, and TS11xx technology drives. T950 libraries also support SCSI and
Fibre Channel LTO-4 full-height Fibre Channel drives. The drives are
mounted in drive sleds, which are installed in DBAs in the main and drive
expansion frames. Each DBA can accommodate up to four drives. Drives
are hot-swappable to provide uninterrupted operation.
Notes: SCSI drives require an F-QIP to be installed in the DBA where
they are installed to provide host connectivity.
Beginning with BlueScale12.7.06, the library supports half-
height LTO-7 and later generation, Fibre Channel and SAS
drives in full-height drive sleds.
Figure 22 The Fibre Channel drive Figure 23 The Fibre Channel drive
sled (LTO-5 - LTO-9). sled (LTO-4).
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Component Description
Drive Sled The drive sled provides the electrical and logical connections to the library,
as well as the connections to the host Fibre Channel arbitrated loop or fabric.
The drive sled firmware assigns an identifier to the drive based on its location
in the library (see Drive Identifiers on page 67). This identifier is used by the
library to identify the drives in the BlueScale and XML interfaces.
See Drive Connectivity on page 74 for additional information about the
Fibre Channel connectivity provided by the drive sled.
Fibre Channel Each Fibre Channel drive sled has two multi-mode optical SFP LC
Connectors connectors (Port A and Port B) that are used to connect the drive directly to
a Fibre Channel network. The two ports let you connect two separate fiber
optic cables to each drive.
Note: For half-height drives in a full-height sled, only port A is available.
SAS Connector Each SAS drive sled has a single, unshielded, single-port SFF-8088 serial
connector that provides the Serial Attached SCSI (SAS) connectivity for the
drive.
SCSI Terminator Each SCSI drive sled has one Ultra-3 SCSI “LVD” 68-pin Micro D female
connector. An LVD SCSI terminator is installed on the connector.
Note: SCSI drives require an F-QIP to provide the Fibre Channel
connectivity to the host.
Status LED Indicates the operational status of the drive sled (not the drive).
Flashing green — The drive sled is functioning normally.
Flashing red/orange — The drive sled experienced an error.
Alternating flashing green and red/orange (TS11xx technology and
LTO-5 and later generation drives) — The drive is ready for replacement
(see Replace a Drive on page 503).
Flashing red (LTO-4 and earlier generation drives) — The drive is ready
for replacement (see Replace a Drive on page 503).
Drive Power LED Indicates whether the drive is powered on.
(TS11xx technology
and LTO-5 and later
generation drives)
Lock Release The drive sled automatically locks into place when it is installed in the DBA
to keep it from being accidentally pulled out of the library. The lock release
disengages the lock.
Ethernet and USB Ports These ports are typically unused, however, they may be used by service
(TS11xx technology personnel to perform drive firmware updates.
and LTO-5 and later
generation drives)
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Figure 28 TeraPack magazine with barcode labeled cartridges and plastic dust
cover (LTO shown).
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Modular Expansion
The modular design makes it possible to increase media storage capacity
or number of drives in the library to meet storage and performance needs
as they evolve within an organization. Additional expansion frames can be
added to the basic single-frame T950 library to increase the tape slot and
drive capacities. See Drive and Media Frames on page 63 for more
information.
DISCONTINUED COMPONENTS
The following components are no longer available for purchase and are not
described in this user guide. If your library includes these components,
refer to the documentation that accompanied your library when you
received it for information about using these components when you
configure partitions.
E-QIPs and FQIPs were replaced by a Fibre Channel Robotics Interface
Module (RIM) and are no longer available for purchase. If your library
uses SCSI drives, you can continue to use them as long as you have an
F-QIP to provide network connectivity for the drives. Otherwise, you
must use a RIM or LTO-5 or later generation drive to provide the
robotic control path
LTO-3 - LTO-5 and TS1140 and TS1155 drives are also no longer
available for purchase.
To view information about other discontinued products, log into the
Technical Support portal (see Accessing the Technical Support Portal on
page 504) and navigate to Documentation > Product Discontinuance
Information.
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CHAPTER 2
Architecture Overview
The T950 library is designed to provide maximum flexibility and ease of
use in an enterprise-class system. To take full advantage of the library’s
versatility, read this overview of the library’s software and hardware
architecture.
Topic
Media Pools this page
Library Partitions page 59
Storage Partitions page 61
Cleaning Partitions and Auto Drive Clean page 62
Drive and Media Frames page 63
Component Identifiers page 65
RIM and F-QIP Identifiers page 67
Drive Identifiers page 67
Connectivity page 68
Robotic Controller Connectivity page 69
Drive Connectivity page 74
High-Availability Configurations page 78
Redundant Connectivity page 78
Global Spare Drives page 81
Redundant Power Supplies page 82
MEDIA POOLS
Inside the library, magazines, and the cartridges they contain, are logically
grouped through the use of pools. These pools are made up of chambers,
each of which accommodates a single magazine. The library has three
different types of pools: the free pool, one or more entry/exit pools, and
one or more storage pools. Figure 29 on page 60 shows how the entry/exit
and storage pools are related to partitions in the library.
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Free pool Chambers that are not assigned to a partition are in the free
pool. These chambers can be assigned to a storage partition or a cleaning
partition. The chambers in the free pool cannot be accessed through the
BlueScale user interface or the storage management software until they are
added to a partition.
Entry/Exit pool The chambers in a storage partition’s entry/exit pool
provide an interim storage location for cartridges during import and
export operations. Together, the entry/exit pool and the TAP function as a
configurable entry/exit port for the library.
You specify the number of entry/exit pool chambers when you create a
storage partition. Cleaning partitions do not have an entry/exit pool.
A cartridge is in the entry/exit pool for one of the following reasons:
It was ejected from the storage pool by the storage management
software or moved manually using the BlueScale user interface. To
remove the cartridges from a library, the operator uses the library’s
BlueScale user interface to initiate the export process.
A magazine containing one or more cartridges was imported into the
library using the TAP. From the entry/exit pool, the cartridges can be
imported into the storage partition’s storage pool either by the storage
management software or manually through the BlueScale user
interface.
A magazine containing one or more special-purpose cartridges was
imported into the library using the TAP. These cartridges may be used
for cleaning a drive using the DLM Drive Test feature, or for updating
drive firmware using a code load tape.
Storage pool The chambers in a storage partition’s storage pool provide
the cartridge storage for a partition. You specify the number of chambers
assigned to the storage pool when you create a partition. See the next
section, Library Partitions, for detailed information about how the storage
pool is used in partitions.
Each storage partition has its own storage pool containing at least one
chamber. The cartridges in the storage pool are available for use by the
host storage management software that accesses the partition.
A cleaning partition has at least one chamber in its storage pool and can
be shared by multiple storage partitions if they all use the same type of
cleaning cartridge. The cleaning cartridges stored in the cleaning
partition are only accessible when the library is configured to use the
Auto Drive Clean feature. They are not accessible to the storage
management software.
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LIBRARY PARTITIONS
Partitions divide the library logically so that it appears as one or more
physical libraries — one library per configured partition. Partitioning
simplifies storage consolidation through the creation of virtual libraries,
each with its own drives and media. Each partition:
Has exclusive access to the tape drives and media storage assigned to it.
Can control the robotics to move media within the partition.
The library supports two types of partitions, storage partitions and
cleaning partitions. You can configure a maximum of 16 partitions. One or
more cleaning partitions can be configured in a single library. A single
cleaning partition can be associated with multiple storage partitions.
Cleaning partitions do not count against the partition maximum.
Notes: Libraries running BlueScale software versions earlier than
BlueScale12.6.3 and using RIMs or QIPs to export the
partition, are limited to eight storage partitions.
For libraries using BlueScale12.6.3 through 12.6.45.3, the
library is limited to six drive exporters. If there are fewer than
six drive exporters, additional partitions can have RIM or F-
QIP exporters until you reach the partition limit described
above.
For BlueScale12.7.01 through BlueScale12.7.06.03, the
maximum number of exporting controllers (QIPs, RIMs, and
drives) supported by the library is six.
For BlueScale12.8.05 and later, the maximum number of
exporting controllers (QIPs, RIMs, and drives) supported by
the library is 12.
A tape drive can provide the control path for one partition. A
RIM or QIP can export up to eight storage partitions. A RIM2
can export up to 16 partitions.
The more partitions in a library, the longer each move can
take. If move requests can be sent to several partitions at
once, you may need to increase the timeout setting in your
storage management software.
Partitions with greater than 930 slots, or spanning more than
one frame, should use a RIM for the robotic control path.
Exceeding this number may cause an inventory operation to
time out in your data storage software.
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Chapter 2 — Architecture Overview Library Partitions
Partition 1
storage pool chambers
(each loaded with a
TeraPack Magazine)
Partition 1
Entry/Exit pool chambers
(each with an empty
TeraPack Magazine)
Partition 2
Entry/Exit pool chambers
(each with an empty
TeraPack Magazine)
Cleaning partition
shared by Partition 1
and Partition 2
Partition 1 drives
Partition 2 drives
Partition 2
storage pool chambers
(each loaded with a
TeraPack Magazine)
Figure 29 A library with two storage partitions and one shared cleaning partition.
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Chapter 2 — Architecture Overview Library Partitions
Storage Partitions
Overview The library requires, at a minimum, one storage partition. This
is the default configuration. Each storage partition must have at least one
drive and one chamber in its storage pool. Drives and chambers can only
be assigned to one storage partition at a time; they cannot be shared by
multiple partitions.
When additional partitions are needed, the library uses Shared Library
Services (SLS) virtualization technology to create the additional partitions.
SLS support is an option you can add to the library by purchasing an
activation key from Spectra Logic.
In some environments, using multiple storage partitions is crucial to data
center efficiency and growth. For example, multiple partitions are
extremely useful in the following situations:
Multiple Storage Management Software Packages If groups within your
company use different storage management software packages, each
software package requires its own dedicated library. Instead of
maintaining multiple physical libraries — one per backup package — the
data center can use a single Spectra Logic library with multiple partitions,
in which each partition appears to the software as a dedicated library.
Multiple Databases If your company uses multiple databases, partitioning
the library preserves the backup processes associated with each type of
database.
Shared Resources If each department in the company must keep their
data segregated, partitioning the library supplies this segregation, as well
as the subsequent integrity of the data set. Each partition can only access
the drives and cartridge locations assigned to it. Data from other partitions
cannot become intermixed with the data stored on the media in the
partition’s inventory.
Multiple Drive Generations If your data center uses multiple generations
of LTO drives, Spectra Logic strongly recommends configuring separate
partitions for each generation to ensure read/write compatibility between
the drives and cartridges.
Encryption If you want to encrypt some, but not all of your backup data,
you can partition the library into an encryption partition and non-
encryption partition to segregate the two types of data.
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Chapter 2 — Architecture Overview Drive and Media Frames
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Chapter 2 — Architecture Overview Drive and Media Frames
The following table shows the number of media storage chambers, slots,
and drives in each type of frame in the T950 library.
Frame Type Number of Number of slots Maximum
Chambers a Number of Drives
LTO Library
T950 main
3 DBAs/3 TBAs 95 950 12
6 DBAs 83 830 24
T950B main
1 DBA/shelves 100 1000 4
3 DBAs/3 TBAs or shelves 92 920 12
6 DBAs 80 800 24
T950B main with a bulk TAP
1 DBA/shelves 110 1100 4
3 DBAs/3 TBAs or shelves 98 980 12
6 DBAs 80 800 24
Drive expansion (optional)
3 DBAs/3 TBAs 101 1010 12
3 DBAs/shelves 107 1070 12
6 DBAs 89 890 24
Media expansion (optional) 130 1300 None
Bulk TAP expansion (optional) 91 910 None
TS11xx Technology Library
T950B main
1 DBA/shelves 82 738 4
3 DBAs/shelves 76 684 12
6 DBAs/shelves 66 594 24
T950B main with a bulk TAP
1 DBA/shelves 90 810 4
3 DBAs/shelves 81 729 12
6 DBAs/shelves 66 594 24
Drive expansion (optional)
3 DBAs/shelves 90 810 12
6 DBAs 75 675 24
Media expansion (optional) 110 990 None
Bulk TAP expansion (optional) 77 693 None
a. A single magazine is stored in each chamber. Each LTO magazine contains 10 slots. Each TS11xx technology magazine contains 9 slots.
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Chapter 2 — Architecture Overview Component Identifiers
COMPONENT IDENTIFIERS
The library’s BlueScale user interface and the XML command interface use
component identifiers for each drive, RIM, and F-QIP. These identifiers
also appear in system messages. The component identifier is based on the
component’s location relative to the frame and drive bay assembly (DBA)
where it is installed.
The relationships between the DBAs and the locations of the drives and
controllers are the same in each main frame and drive expansion frame. In
a multi-frame library, the frames are numbered sequentially from left to
right when viewed from the front, beginning with the left-most frame
(FR1).
Notes: All component identifiers are numbered consecutively by
type, starting at 1.
DBAs are numbered from the bottom up, with DBA 1 being
the bottom-most.
Drives are numbered from left to right and bottom to top in a
DBA, as viewed from the back of the library. Each DBA can
hold up to four full-height drives.
If the frame contains 3 DBAs and 3 TBAs, DBAs 3, 4, and 5
become TBAs.
If the frame contains DBAs and shelves, the DBAs are installed
from top to bottom with shelves below.
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Figure 30 shows the relationship between the DBAs and the locations of
the drives and controllers in the main frame.
Frame n (FRn)
Drive 3 Drive 4
RIM DBA 6
Drive 1 Drive 2 6
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Drive Identifiers
The firmware in the drive sled that houses each drive assigns an identifier
to the drive based on its location in the library. This identifier is shown in
the BlueScale user interface and is used in the XML command interface.
The identifier is also used to generate the World Wide Name (WWN) that
the library reports for the drive (see World Wide Names for Drives on
page 75). Because the identifier is location-based, it remains constant even
if the physical drive is replaced by a new drive. The new drive assumes the
location-based identifier.
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Chapter 2 — Architecture Overview Connectivity
The component identifier for each drive is based on its location relative to
the frame and the DBA where it is installed, as viewed from the back of the
library (see Figure 30 on page 66). The component identifier for a drive is
shown as FRx/DBAx/xTYPE-DRVx, where:
FRx is the number of the frame from left to right when viewed from the
front of the library.
DBAx is the number of the DBA containing the drive.
xTYPE is the interface (x= f for Fibre Channel, s for SAS, and blank for
SCSI) and drive type (LTO for an LTO drive or TS11x0 for a TS11xx
technology drive).
DRVx is the number of the drive bay in the DBA, as viewed from the
back of the library. A is added to the end for half-height drives.
For example, Figure 31 shows the component identifier for a Fibre Channel
LTO drive installed in drive bay 1 of DBA 3 in Frame 2
(FR2/DBA3/fLTO-DRV1A) on the Drives screen. The Drive Type descriptor
indicates that the drive is an IBM LTO-8 half-height Fibre Channel drive.
CONNECTIVITY
The library’s robotics and the library’s drives connect to the host system
over a Fibre Channel arbitrated loop or fabric, a SAS fabric, or, less often,
over a SCSI bus. These connections carry two types of information:
The commands from the storage management software that control the
robotic motion and the read/write operations of the drives.
The data being transferred to and from a drive by the host.
The following sections describe connectivity for the library’s robotics and
the drives.
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Figure 33 An example of a partition with two direct-attached Fibre Channel drives providing the
robotic control path.
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If the library contains two RIMs or F-QIPs, it can be configured to use the
BlueScale Controller failover feature. This feature configures the two
controllers as a failover pair to provide a redundant control path to the
robotics (see Controller Failover on page 79 for additional information).
If desired, you can configure multiple RIMs and F-QIPs as exporters for the
same partition and use your host software to export the same changer
interface over the RIMs to provide redundancy. These multiple paths
cannot be used at the same time.
Figure 34 shows an example of a partition with direct-attached Fibre
Channel drives and a RIM or F-QIP. Port A on the RIM provides the robotic
control path over which the commands to the robotics are received from
the host.
Figure 34 An example of a RIM or F-QIP in a partition with direct-attached Fibre Channel drives.
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A
SAN
B
Controller
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SAN A
B
Controller
SAN1
A
B
Controller
SAN2
Drive Connectivity
The drives in the library have either a Fibre Channel interface, a SAS
interface, or a SCSI bus interface.
Fibre Channel drives connect directly to the host using a Fibre Channel
arbitrated loop or fabric.
Serial Attached SCSI (SAS) drives connect directly to a SAS HBA.
SCSI drives use an F-QIP to provide the Fibre Channel connectivity, as
described in Partitions Using QIP-Attached SCSI Drives on page 76.
The F-QIP acts as a bridge to connect SCSI drives in the DBA to a Fibre
Channel fabric or arbitrated loop. The terminator for each SCSI bus in
the DBA is installed on the drive’s external LVD SCSI connector.
Keep in mind that all of the drives on an arbitrated loop must share the
data transfer capacity (bandwidth) of the interface. Having multiple
devices on the same loop can negatively impact the performance of all the
devices.
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In the example shown in Figure 39, the SCSI drives in the partition are
connected to the Fibre Channel arbitrated loop or fabric through Port A of
the F-QIP in each DBA. Port B of F-QIP 3 also provides the path over which
SCSI commands to control the robotics are sent from the host.
As illustrated in Figure 40, an F-QIP provides any-to-any connectivity to
the SCSI drives it controls. Every drive (target) is potentially visible to
servers through both ports on the F-QIP. This permits flexibility in
configuring which servers can access which drives (target visibility).
Drive 3 Drive 4
QIP
Drive 1 Drive 2
Internal cabling
Fiber port (Fibre Channel or Gigabit Ethernet)
Important If drives are visible to multiple servers, your storage management software must
support this visibility. Otherwise server contention for a single drive can create
network and system problems.
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Chapter 2 — Architecture Overview High-Availability Configurations
HIGH-AVAILABILITY CONFIGURATIONS
In high-availability enterprise environments, keeping the library operating
even in the event of a network connection failure or component failure is
extremely important. The following sections describe the high-availability
features of the T950 library.
Redundant Connectivity
In a high-availability environment, the ability to maintain communications
between the host systems and the library and its drives in the event of a
connection failure is essential.
The library can be configured to use two controllers (RIMs or F-QIPs)
and the BlueScale Controller Failover feature to provide redundant
connectivity to the media changer functionality of the library. See
Configure Controller Failover on page 136 for information about
configuring controller failover.
Important The controllers must be running the same firmware version. If you install the
second controller after you update the BlueScale software, the BlueScale versions
for the two controllers may be different. Update the BlueScale software as
described in Updating the BlueScale Software and Library Firmware on page 446 to
correct the reported firmware mismatch.
Important Drives used to provide the robotic control path cannot be configured with
controller failover, however you can export the same changer interface over
multiple drives in the partition to provide redundancy as long as your software can
support this. These multiple paths cannot be used at the same time. Assigning
multiple drive exporters to one partition reduces the total number of partitions
that can be configured in the library.
Important Controller failover is not supported on 4 GB Fibre Channel F-QIPs. If you have 4 GB
Fibre Channel F-QIPs, the Failover button does not display on the Controllers
screen.
The servers and switches used to access the full-height Fibre Channel
drives in the library can use failover software to provide redundant
connectivity through the two ports on each drive.
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Controller Failover
The BlueScale Controller Failover feature uses two RIMs or F-QIPs that are
configured as a failover pair. RIMs and F-QIPs can be mixed in a failover
pair; a RIM2 can only be in a failover pair with another RIM2.
One controller in the pair is the primary controller and the other is the
secondary controller. From the host perspective, the primary controller is
the only controller present. The secondary controller is not visible to the
host.
Figure 41 shows a simplified view of how the failover pair operates. Port A
on each controller in the pair is connected to the same Fibre Channel
switch. Both ports have the same configuration, except that the primary
operates in target mode and the secondary is not active.
Primary Controller
SAN
Secondary Controller
Before failover
A
B
Primary Controller
SAN
A
B
Secondary Controller
After failover
Robotic control path (target port)
Internal communication bus (mirror inventory & partner monitor)
During normal operation, the active Fibre Channel port (port A) on the
primary controller receives and processes the media changer commands
sent from the host. The active port on the secondary controller does not
receive or process the media changer commands from the hosts.
Note: The paired ports on each controller can be connected to separate
SANs and used simultaneously. A failure of the primary
controller causes both connections to failover to the secondary
controller.
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Important Only the secondary controller (acting as primary) is functional after the failover. A
failure on this controller disrupts communications with the hosts. Troubleshoot the
cause of the failover and reconfigure Controller Failover as soon as possible.
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If the power sources for the AC inputs for a frame using the dual AC or dual AC with
Caution convenience outlets are not on the same phase, damage to the library could result.
This does not apply to a frame using the dual AC 2.
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CHAPTER 3
Introducing the
BlueScale User Interface
The BlueScale user interface is used for configuring, monitoring, and
maintaining the T950 library. The user interface displays on a color touch
screen on the front of the library. It can also be displayed remotely through
a standard web browser using the Remote Library Controller (RLC) or on a
monitor connected directly to the LCM.
Note: The XML command interface can also be used to perform many
of the functions provided by the BlueScale user interface. See the
Spectra Tape Libraries XML Command Reference for detailed
information about using the XML command interface.
This chapter describes the BlueScale user interface and how it is used.
Topic
Overview of the BlueScale User Interface page 84
Access Options page 84
User Interface Features page 86
Library Management page 94
Using the BlueScale User Interface page 95
Log Into the User Interface page 95
Log Off or Switch Users page 100
Enter Information on Screens page 101
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Access Options
The BlueScale user interface is accessed using either the touch screen on
the library operator panel or through the BlueScale web interface.
Important Do not use the Enter key on your keyboard when making selections in the BlueScale
user interface. It can cause inconsistent behavior in the BlueScale interface.
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Important When accessing the library remotely through a web browser, do not use the
Enter key on your keyboard when making selections in the BlueScale user
interface. Various web browsers handle the Enter key differently, causing
inconsistent behavior in the BlueScale interface.
Always use your mouse to make selections and click the buttons in BlueScale
screens instead of using your keyboard.
Do not use the browser’s “back” button to return to a previously viewed
BlueScale screen. Always use the BlueScale toolbar and buttons on the screen
to navigate the BlueScale web interface.
Using a keyboard command (for example, F5) to refresh the browser when
connected to the BlueScale web interface can cause unpredictable results.
The BlueScale web interface provides access to the same features and
functions that are available through the touch screen, excluding functions
that involve physical interaction with the library (for example, using the
TAP to import or export a TeraPack magazine).
When using the web interface, keep the following requirements in mind:
Number of Sessions The BlueScale web interface supports up to eight
simultaneous connections to the library. If you attempt to establish more
than eight simultaneous web interface connections, the existing connection
with the longest idle time is terminated.
Supported Browsers Remote access to the library through the web
interface is only supported using the following web browsers:
Microsoft® Internet Explorer®
Mozilla® Firefox®
Google® Chrome™
Apple® Safari®
Additional browsers were not fully tested with the BlueScale web
interface. Using an unsupported browser may result in the BlueScale web
interface not displaying or operating as expected.
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Current
toolbar
Additional
toolbars
Status bar
Toolbars
The toolbar panel appears along the left edge of each screen (see Figure 43)
and lets you navigate through the available toolbars to select options.
Clicking on a toolbar expands it to display the available options. The
screen for the previously selected option remains displayed until you select
another option, either from the same toolbar or another one.
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Option Overview
The following table provides an overview of the options available under
each toolbar. Figure 44 on page 90 shows the sequence of the screens under
each option.
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General Status O, A, S Metrics O, A, S Partitions (Cleaning or Storage) A, S Drives (DLM) A, S System (Cont.) A, S
General Status Metrics Shared Library Services Drives System Setup—Other Settings
Partition Selection
Metric
New
Drive Traces 5
Library Name
– Drives Status > Drives screen – Power Consumption
Summary
Drive Performance
Web Server Port
– Media Status > Inventory screen – Drive Write Performance
Edit
Drive Firmware Update
Refresh Rate
Robotics Status – Drive Read Performance
Delete
Drive n
Auto Logout Timeout
– Run All Motion Basic Tests – Storage Density
Global Spare 8 – Add 1
Online Access to Spectra Logic
– Robot Utilization by Hour
Target – Global Spare Usage – Remove 1
Drive Performance Monitoring
Power Status Name and Media Type – Replace 1
Power Consumption Monitoring
Fans Status Media Lifecycle
C/S: Name – Clean
– Detail
Enable Automatic Power-Up
TAPs Management O, A, S
C/S: Media Type
– DLM Report After Power Failure
Power Usage
S: Advanced
Density Media Lifecycle Management – Test
Enable SSL
– Emulation
Report – Enable TAOS – Reset
Enable SNMP Agent
Inventory O, A, S
Partition S: Robotic Control Path – SNMP Settings
Report S: Spare Drives 8 (Global Spares) Controllers A, S
Enable Soft Power
Inventory
Partition
– Media Health
Controllers
Syslog Server IP Address
– Remaining Capacity Chambers and Drives
Source (for media move)
C/S: Storage Chambers Add 1
BlueScale Vision IP Address
– Load Count
Destination (for media move)
S: EE Chambers Remove 1 Network Settings
– Write Errors
Move Queue (defined moves)
S: Drives Replace 1
Mail Users
– Cleans Remaining
View Source Slot
S: Cleaning Partition Failover
Auto Configuration Save
– Born on Date
Find by Barcode
Routine Maintenance
– Exported Media S: MLM Media Verification
Start Moves (defined moves) System A, S
Date and Time
– Last Write Time
PreScan
Start in Background (defined moves)
– Last Read Time – Enable PreScan System Setup—Option Enablement
Advanced Media Lifecycle
Save Report
PostScan 4, 7, 8
Hardware ID
– Upload Moves
Barcode Filter – FullScan 5, 7
Key Management A, S
– Download Inventory
– QuickScan – Save
Import/Export 1 Media Lifecycle Management
O, A, S – QuickScan using Global
Currently Installed Keys Settings
Spare 5, 7, 8
Import/Export TeraPack Magazines
– Scan After Time (Days)
Enable MLM
Storage Partition Go to Configuration (Cont.)
Enable Alerts for Non-MLM
– Scan After Write
Storage Pool Media
– Scan After Read
– Import
Enable Alerts for Load Count
– Export/Exchange S: Encryption
(Encryption user logged in) Discrepancies
Entry/Exit Pool
– BlueScale 4
Minimum Cleaning Passes
– Import
– Export/Exchange (Full Chambers) – BlueScale Pro version 3, 4 Before Warning
– Export/Exchange (Pop. Chambers) – Spectra SKLM 3, 5, 7
Maximum Tape Loads Before
Recycle Encrypted Media – KMIP 3, 6, 7 Warning
Cleaning Partition S: Fibre Channel Loop IDs (Drives)
Enable Media Auto Discovery
– Import S: Partition Users
Minimum Idle Minutes Before
– Export/Exchange S: Robotic Path Visibility Auto Discovery
– Export/Exchange Expired
Convert to Broadcast Hours
3 S: Exporting F-QIP Configuration (RIM)
Rotation Manager
Override Broadcast Bit Rate
Address
Advanced
Fibre Mode PostScan Blackout Periods
– Advanced Import/Export
C/S: Save Library Configuration
Go to General (Cont.) C/S: Save Partition
Go to Configuration (Cont.)
Library Controller: Login HHM Notification (when maintenance
Begin Library Update Send Log Set
threshold is reached)
Begin Drive Update
Select Profile to Send Log Set
Edit Users Send AutoSupport Ticket > Send Log Set
Select Ticket Type A, S
Manage Packages System Status
Profile Summary Library Users
Manage Package Servers
Confirm and Submit Ticket Users
System Messages
Auto Download Options Manage Profiles – Delete Remote Support 2
New Profile – Edit
BlueScale Vision Camera (when enabled)
Tools A, S
Remove Add/Update User
– User Auto Download Notification (when a new
Utilities
Edit Profile
– Password package is downloaded)
Basic Utilities List Configure Alarms Last Refresh (time and date)
– User Type
Upload Backup Configuration
Log Forwarding BlueScale Software Version
Advanced Utilities List 9 Encryption S 1
– Save MLM Database Network Settings Icon
– Restore MLM Database Media Lifecycle Management A, S Encryption User Login –OR–
– HHM: View Data Media Lifecycle Management Tools Encryption Configuration Library Name 2
EtherLib Status
Discover Media Configure
– Select Partition – Single User Mode Notes:
Traces – Multi-User Mode (BlueScale 1) Available at the library’s front panel touch screen only.
Stop Discovery (only visible when
System Traces Encryption Pro only) 3
Discover Media is running) 2) Available through remote access only.
Component Traces Spectra SKLM 3, 5, 7
Pause PostScan (only visible when 3) Only available with a purchased key.
PostScan is running) KMIP 3, 6, 7
Diagnostics A, S
Check Key Files 4) Available for LTO-4 or later generation drives.
Manual PostScan
Motion Diagnostics
Delete MLM Records Import Key 5) Available for LTO-5 or later generation drives.
Motion Diagnostics List
Download MLM Database 2 Add Key 6) Available for LTO-6 or later generation drives.
Previous Results
Download DLM Database 2 – Moniker 7) Available for TS11xx technology drives.
Export Key
8) Requires Fibre Channel drives.
Go to Maintenance (Cont.) Delete Key
9) Do not use any Advanced Utilities except those listed here unless instructed
to do so by SpectraGuard® Support.
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Status Bar
The status bar is located along the bottom edge of most screens. The
information and icons displayed on the status bar depend on the status of
the system and whether you are using the operator panel or the BlueScale
web interface.
Note: See Additional Status Bar Icons on page 92 for additional icons
that can also appear on the status bar.
System
Status
Important Do not use keyboard commands (for example, F5) to refresh the browser when
connected to the BlueScale web interface. These keyboard commands can cause
unpredictable results.
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Last Refresh Time and Date Shows when the displayed information was
last updated. The library refreshes different screens at different rates,
depending on the type of data displayed. The screen refresh rate can be set
for a specific interval or disabled (see Refresh Rate on page 115). The
displayed information can be refreshed manually by clicking the refresh
display button.
BlueScale Version Shows the BlueScale software version currently being
used by the library.
Network Settings Icon or Library Name Shows the Network Settings icon
or name for the library. If you are managing the library from the touch
screen operator panel, the Network Settings icon displays on the status bar.
Click the icon to go to the Network Settings screen. If you are using the
BlueScale web interface, the library’s name is shown instead of the
Network Settings icon.
Note: If you are using the BlueScale web interface and you did not set
the library name, the right-hand side of the status bar is blank.
If you need to view or set the library’s IP address or name, see Configure
Network Settings on page 121 and Library Name on page 115, respectively.
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Remote Support Icon Provides you with online access to the support
section of the Spectra Logic website where you can search the Knowledge
Base, access the Product Documentation, and download BlueScale update
packages and drivers. If you need additional assistance, contact Spectra
Logic Technical Support (see Contacting Spectra Logic on page 7).
Remote support
Figure 47 The Remote Support icon in the BlueScale status bar.
The remote support icon is also used to activate secure remote access
capabilities using Cisco WebEx technology. This remote access helps
Spectra Logic Technical Support provide faster resolution of support calls.
This capability is only enabled on an as-needed basis during a support call.
Notes: The remote support icon is only visible when you are
accessing the library through the BlueScale web interface.
When Spectra Logic Technical Support needs to launch a
WebEx session to access your library, they send you a link via
email.
HHM Icon When the library or one of its components reaches its
maintenance threshold, the Hardware Health Monitor (HHM) notification
icon appears on the status bar. As with the system message icon, the color
of the icon indicates the urgency of the notification.
You can click the icon to view information about the notification and send
a Hardware Health Monitor ticket to a contact person within your
organization or to Spectra Logic Technical Support. They can then review
the logs and determine if any maintenance tasks are needed (see Using
BlueScale Hardware Health Monitoring on page 372).
Note: The HHM icon only displays if an HHM threshold is reached. After
any required tasks are complete, the threshold can be reset. The
HHM icon disappears until the next threshold is reached.
HHM icon
Figure 48 The HHM icon in the BlueScale status bar.
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Camera Icon If one or more BlueScale Vision cameras are installed in the
library and their IP addresses are entered into the BlueScale user interface (see
BlueScale Vision IP Address on page 119), up to three camera icons appear
on the status bar. Click the icon to launch the web-based network camera
viewer and use it to observe the interior of the library over an Ethernet
network or the Internet (see Use the BlueScale Vision Camera on page 179).
Note: The Camera icon only appears on the BlueScale web interface; it
does not appear on the front panel touch screen interface.
Camera icon
Figure 49 The Camera icon in the BlueScale status bar.
Progress Bar
When the library is busy processing a command, a horizontal progress bar
displays above the status bar. Do not use the touch screen (or the BlueScale
web interface) until the progress bar disappears.
Library Management
The library management features in the BlueScale user interface provide
maximum configurability and ease of use for the T950 library. To take full
advantage of the library’s versatility, read the following overview of the
library’s management features.
AutoSupport
AutoSupport guides you through the process of sending email regarding
library problems — along with library logs and configuration
information — directly to internal support personnel or Spectra Logic
Technical Support. See Chapter 11 – Configuring and Using AutoSupport,
beginning on page 345 for detailed information.
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User Security
Library users are assigned to one of three groups, each with its own set of
pre-defined library privileges (also known as permissions). These privileges
determine the type of operations a user can perform on the library and are
the primary means for configuring library security. See Configuring Library
Users on page 104 for detailed information about users.
Note: An additional, separate password must be entered to access the
encryption features. See the Spectra Tape Libraries Encryption User
Guide for information about the encryption user.
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Active task
Completed task
Task description(s)
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If there is no interaction with the operator panel within 30 seconds after the
Login screen displays, the Login screen is replaced by the pre-login
General Status screen. This General Status screen provides at-a-glance
status for the library and its components without requiring you to log into
the library. You can view the status of the entire library or a specific
partition.
Note: The pre-login General Status screen does not display when you
access the library remotely through the BlueScale web interface.
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3. Type your user name (su is the default user name for a superuser).
See Understanding User Groups and Security on page 104 for
information about the three types of user groups and the options and
controls accessible to each user group.
4. Type your password in the Password text box. If you log in as one of the
default users, there is no password (unless you configured one).
Note: By default, passwords are not required to log into the library. If
you want to password-protect access to the library, set
passwords for each user as described in Configuring Library
Users on page 104.
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Security toolbar
Switch User
2. Select Switch User to log out the currently logged in user and redisplay
the Login screen.
3. If desired, log in again using the same or a different user name and
password.
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Important When accessing the library remotely through a web browser, do not use the Enter
key on your keyboard when making selections in the BlueScale user interface.
Various web browsers handle the Enter key differently, causing inconsistent
behavior in the BlueScale interface.
Always use your mouse to make selections and click the buttons in BlueScale
screens instead of using your keyboard.
Note: Functions that require physical interaction with the library (for
example, importing or exporting magazines) are not available
when using the BlueScale web interface.
Soft Keyboard
When using the touch screen on the operator
panel, select the keyboard icon in the lower right
corner of any screen to activate the on-screen keyboard. When the
keyboard is extended, an icon in the lower right corner lets you select
between alphabetic or numeric characters. Use a stylus or your finger to
select fields and enter alphanumeric information using the keyboard.
Touching the keyboard icon again closes the keyboard.
Note: The soft keyboard can also be used to access several
troubleshooting features provided through the BlueScale
software (see Troubleshooting BlueScale User Interface Issues on
page 364).
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Important Not all characters on a USA-type keyboard are supported in the BlueScale user
interface. If a character does not appear on the soft keyboard, then its use is not
supported.
When accessing the library using an external keyboard connected to the library, do
not use the Enter key on your keyboard when making selections in the BlueScale
user interface. Doing so may cause inconsistent behavior in the BlueScale interface.
If your library uses the Spectra PC module, you can connect a USA-type
PS/2 keyboard and mouse to the respective connectors on the LCM (see
Figure 16 on page 45).
If your library uses the Spectra LS module, you can connect a USA-type
USB keyboard and USB mouse to the LCM (see Figure 17 on page 45).
Note: If using a non-USA type keyboard, you need to find the
equivalent for some characters like the back slash or forward
slash.
When using a keyboard and mouse connected directly to the library, it
may also be useful to connect a monitor to the monitor port on the
LCM. The monitor displays the same information as the touch screen.
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CHAPTER 4
Configuring the Library
When it was installed, your library was configured according to your
initial requirements. This chapter describes the procedures for configuring
the library’s system settings, including the users, the network connections,
and optional features.
Note: For instructions on how to operate the library, see:
Chapter 5 – Operating the Library, beginning on page 162
Chapter 6 – Configuring and Managing Partitions, beginning
on page 186
Chapter 9 – Configuring and Using Media Lifecycle
Management, beginning on page 289
Chapter 10 – Using Drive Lifecycle Management, beginning
on page 336
Chapter 11 – Configuring and Using AutoSupport,
beginning on page 345
Topic
Configuring Library Users page 104
Understanding User Groups and Security page 104
Add a New User page 105
Modify an Existing User page 107
Delete an Existing User page 108
Accessing the System Setup Screen page 108
Enabling BlueScale Software Support, Options, and page 110
Upgrades
Enter Activation Keys page 112
Add Options page 113
Configuring the Global System Settings page 114
Configure the System Settings page 115
Configure Network Settings page 121
Configure Mail Users page 124
Enable Email for the Auto Configuration Save File page 126
Set the Date and Time page 127
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Configuring Optional Library Settings page 129
Install a Security Certificate and Authentication page 129
Key
Configure Routine Maintenance page 132
Enable and Configure SNMP page 133
Configure Controller Failover page 136
Configure Barcode Reporting page 139
Configure a Package Server page 144
Configure Rotation Manager page 148
Backing Up the Library Configuration page 150
Use Automatic Backup of the Library page 151
Configuration
Use Manual Backup of the Library Configuration page 151
Setting the Camera IP Address page 155
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The following table describes the three user groups and the privileges of
each. By default, passwords are not required for any of the three default
users.
User Group Type Description Default User
Name
Superuser Controls all aspects of the library’s configuration and su
operation, including defining other library users and
assigning them to a user-privilege group.
Notes:
The library requires a minimum of one superuser. You
cannot delete the last member of the Superuser group.
Only a user with superuser privileges can add, modify,
or delete users.
Only a user with superuser privileges can access and
configure encryption features.
Only a user with superuser privileges can use the Soft
Power feature.
Only a user with superuser privileges can enable or
disable the Enable Automatic Power-Up After Power
Failure feature.
Administrator Configures and uses the library. With the exception of administrator
creating or modifying library users, accessing the
encryption features, enabling Automatic Power-Up After
Power Failure, and using the Soft Power feature, users in
the Administrator group have the same privileges as users
in the Superuser group.
Operator Performs day-to-day operations. Users assigned to the operator
Operator group can move media, and import and export
media using EE slots, but cannot access the more sensitive
library operations such as configuration, diagnostics, and
security.
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2. From the toolbar menu, select Security > Edit Users. The Library Users
screen displays.
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4. Click Save. The new user name and group assignment is added to the
list of users.
5. Repeat Step 3 and Step 4 for each additional library user.
Important If you change the passwords for the default users, make sure that you keep a record
of the new passwords. The passwords cannot be reset if you forget them.
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Important If you delete the default users, make sure that you keep a record of at least one
superuser name and password.
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Chapter 4 — Configuring the Library Enabling BlueScale Software Support, Options, and Upgrades
Important Your initial library purchase includes a BlueScale Software Support key that is valid
for the duration of the warranty period, or for the duration of any uplifted or
extended service contract you purchased with the library, whichever is longer.
When you renew or extend your service contract, you must generate a new
BlueScale Software Support key and enter the new key into the library to allow
continued access to BlueScale upgrades (see Obtain the Option Activation Key on
page 114). If you have questions about your service agreement, contact Spectra
Logic Technical Support (see Contacting Spectra Logic on page 7).
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Standard and upgraded options for the library The default library
configuration includes a basic set of options that lets you start using the
library immediately. These options do not require activation keys to enable
them. When you purchase upgraded options or additional Capacity on
Demand (CoD), you receive an activation key that must be entered into the
System Configuration screen to enable the options. See Library Support
and Upgrades on page 529 for information about the available upgrade
options.
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3. Enter the activation key for the option you want to enable in the Key
field.
Note: The activation keys are not case-sensitive.
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4. Click Save. The System Setup screen refreshes and displays the new
activation key and its description in the list of keys. The option is
available for immediate use.
Note: Keep a record of all activation keys listed on the Option
Enablement pane of the System Setup screen. You need to
re-enter them if the library is reset to factory defaults.
Add Options
This section describes how to determine the Hardware ID and obtain
activation keys for new options after the initial installation. See Renewing
the BlueScale Software Support Key on page 444 if you need to renew or
extend your service contract, which includes the BlueScale Software
Support key.
Important The BlueScale Software Support key and all option activation keys are tied to the
library serial number. If you have multiple libraries, you need separate activation
keys for each library.
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Using Static IP Addressing If your network does not use DHCP, or if you
want the library to use a fixed IP address, you can configure a static (fixed)
IP address. Using a static IP address ensures that the IP address for the
library remains constant and is highly recommended.
Configuration Process Use the following steps to configure the library for
network access.
1. Access the System Setup screen (see Accessing the System Setup Screen
on page 108).
2. Click Edit next to Network Settings. The Network Settings screen
displays.
Figure 62 The BlueScale12.7.02 and earlier Figure 63 The BlueScale12.7.06 and later
Network Settings screen. Network Settings screen.
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4. Enter the information for a new recipient or update the information for
an existing recipient in the Add/Update Recipient pane.
For this field... Do the following...
To Enter the email address of the recipient. Be sure to use the full address using the
standard email format, including the @ symbol.
Important: The email address cannot contain spaces or other non-
alphanumeric characters (for example, an ampersand, &). To include multiple
addresses, leave a space between each address.
From Enter an alphanumeric string to uniquely identify the library (for example, the
name or location of the library).
Important: The string cannot contain spaces or non-alphanumeric characters
(for example, the & or the @ symbols).
SMTP IP Address Enter the IPv4 or IPv6 address of your SMTP server in the SMTP IP Address
field. Do not include http: or https:.
Receive Select the type(s) of messages that the user receives by selecting one or more of
the message types listed.
Fatal — An error occurred that prevents the library from continuing operation.
Immediate attention is required.
Error — An error occurred that impacts the operation of the library. Determine
the cause of the error and remedy it as soon as possible.
Warning — The library detected conditions that may impact operation.
Determine the cause of the problem and remedy it as soon as possible.
Informational — Activities that generate system messages occurred.
Notes:
Selecting a message type automatically sends all messages of that type to the
recipient as they are generated by the library.
If no message type is selected, the library does not automatically send
messages to the recipient. However, messages can still be sent to the recipient
on an individual basis when traces or diagnostics are run.
Do not select message types for the [email protected] mail
recipient. This mail recipient is only used to receive AutoSupport ticket
requests or ASL and HHM files that are generated by the library.
5. Click Save. The screen refreshes to show the new or updated mail
recipient in the Recipients portion of the Mail Recipient screen
(Figure 64 on page 124).
6. If desired, select Send Test next to the newly added mail recipient to
send a test email.
7. Repeat Step 2 on page 124 through Step 6 on this page to configure or
modify additional email recipients.
8. Click Previous to return to the System Setup screen.
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Important To use this automatic email option, you must first configure the user to whom you
want the backup file sent as a mail recipient (see Configure Mail Users on page 124).
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3. Select the Email Configuration check box, and then use the drop-down
list to select the desired recipient from the list of previously configured
mail recipients.
Note: Do not use the default [email protected] email
recipient. Spectra Logic does not save emailed configuration files.
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3. Select the method you want to use for setting the date and time.
Note: Changing the method of setting the library time and date from
Automatic Time and Date Settings (NTP) to Manual Time and Date
Settings or the other way around requires an LCM reboot to
enable the new setting.
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Important The ssl.crt and ssl.key files can only contain ONE certification or key. The BlueScale
software does not support multiple keys (chaining keys) in the key or certificate
files. If there are multiple keys in the files, they are all considered invalid.
Important When generating a self signed certificate using openssl, use the -x509 command
line option. Loading a file without this option may cause the LCM to hang.
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Important When generating a self signed certificate or a certificate signing request using
openssl, use the -nodes command line option to prevent the key from being
encrypted.
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Figure 68 Use the Load SSL Certificate and Key from USB utility
to load the security certificate onto the library.
11. Click Run Utility to copy the security certificate and private key to the
T950 library web server.
Notes: The SSL keys are not stored as part of the library
configuration. If you replace the SD card, you will have to
reload these keys.
To change or update the SSL keys, you must first manually
delete the old keys from the LCM. Contact Spectra Logic
Technical Support for assistance (see Contacting Spectra
Logic on page 7).
Important Do not enable this option unless specifically instructed to do so by Spectra Logic
Technical Support.
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Enable the Routine Maintenance Option Use the following steps if Spectra
Logic Technical Support instructs you to enable the Routine Maintenance
option.
1. Access the System Setup screen (see Accessing the System Setup Screen
on page 108).
2. Click Edit next to Routine Maintenance in the Other Settings pane. The
Routine Maintenance Configuration screen displays.
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Configure SNMP Use the following steps to enable and configure SNMP.
1. Access the System Setup screen (see Accessing the System Setup Screen
on page 108) and scroll down to the Other Settings pane.
2. Select Enable SNMP Agent to enable SNMP in the library and click Save.
The System Setup screen refreshes to include an option for editing the
SNMP settings.
The agent returns information contained in the library’s Management
Information Base (MIB) to the workstation used to manage the
network. The MIB defines what information is available from the
library over the network. The MIB file is available for download from
the Downloads > Tools page of the support portal.
3. Click Edit next to SNMP Settings. The SNMP Settings screen displays.
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Field Description
System Contact Maps to the value for system.4 (sysContact) object in the MIB. Enter the
informations and click Save.
System Location Maps to the value for system.6 (sysLocation) object in the MIB. Enter the
informations and click Save.
Valid Query Lists all SNMP communities to which the library currently belongs. The library
Communities only responds to SNMP queries from members of these communities. The
default valid query community is public.
Click Edit next to the setting you need to modify. The current settings display
in the corresponding Add/Update section of the screen. Click Save in the
corresponding Add/Update section of the screen after you make your
changes.
Important: Community strings are case sensitive. If the library is configured to
include the community called “OurCommunity,” it answers to queries from
OurCommunity but not from a community called “ourcommunity.”
Click Delete to remove a setting.
Trap Destinations Lists all the currently configured trap destinations (IPv4 or IPv6 addresses) to
which the library sends SNMP traps. There are no default trap destinations
configured.
Note: Only one community at a time may contain IPv6 addresses.
Click Edit next to the setting you need to modify. The current settings display
in the corresponding Add/Update section of the screen. Click Save in the
corresponding Add/Update section of the screen after you make your
changes.
Click Delete to remove a setting.
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5. Select the controller that you want to use as the failover partner for the
primary controller. This controller is the secondary controller in the
failover pair.
Important Make sure that the controller you select is not already being used to provide the
robotic control path for another partition.
Primary
controller
Secondary
controller
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Important Proceed with caution when changing the library’s default barcode reporting
settings. Any changes that you make affect every partition in the library. Before
making changes, make sure that the changes do not adversely affect others
using the library.
If you modify the barcode reporting settings, you should do so before using any
cartridges in the library. If you change the barcode reporting settings after the
cartridges were used by the storage management software, the software may
no longer recognize those cartridges. In general, it is best to leave the library set
to its defaults and make any reporting modifications on the software side if that
is an option.
Never mix cartridges with checksummed and non-checksummed labels in the
library.
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Important After the utility completes, the LCM reboots. After the library completes its
initialization, it rescans the barcode labels of all media in the library. This rescan
takes up to 45 minutes per frame to complete.
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5. Click Next. The Utilities screen refreshes to show a list of the advanced
utilities.
6. Select the Modify Barcode Reporting utility. The screen refreshes to show
information about the utility. Figure 74 shows the default settings.
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Important After the utility completes, the LCM reboots. After the library completes its
initialization, it rescans the barcode labels of all media in the library. This rescan
takes up to 45 minutes per frame to complete.
8. Examine each barcode label you want to test and make a note of the
human-readable text on each.
9. Import the cartridges into a storage partition, then view the partition
inventory, either on the BlueScale Inventory screen (see View the
Cartridge Inventory for a Location on page 271) or through your
storage management software.
If the reported barcode exactly matches the human-readable text
you recorded, then the barcode includes a checksum character.
If the reported barcode is missing the right-most character, then the
barcode does not include a checksum character.
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Task Procedure
Add a package 1. Click Add. The Configure Package Server screen displays.
server
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4. If you want to delay the notification about a new package, enter the
number of days to delay in the Delay Announcement field.
5. Enable or disable auto-staging of component firmware by selecting or
clearing Auto-stage library component firmware. The library does not
apply the firmware until you initiate a library update. Enabling auto-
staging decreases the time required to complete a library update.
6. Click Save to save the new settings.
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Important Backing up the library configuration also backs up any BlueScale encryption keys
that are stored in the library at the time the file is created.
Important The backup configuration can only be used to restore the library that generated the
backup. The configuration is tied to the Hardware ID of the library and cannot be
transferred to another library.
Note: If the MLM database contains a large number of MLM and DLM
records, generating the Auto Configuration Save file can take
several minutes.
Options The library provides two methods for backing up the configuration:
Automatic — See Use Automatic Backup of the Library Configuration
on page 151.
Manual — See Use Manual Backup of the Library Configuration on
page 151.
If you have valid backups of the library’s configuration and MLM
database, you can use them to restore the library (see Restoring the Library
Configuration on page 398).
See Back Up and Protect the Library Metadata on page 515 for additional
information about backing up the library’s configuration information, the
MLM database, the DLM database, and any BlueScale encryption keys.
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5. Use the Select the destination drop-down list to select where you want
to save the file.
Note: Do not use the check boxes at the top of the screen. They act on
the Utility Results message, not the configuration file.
Select... To...
save library Save the library configuration file to the USB device connected to a USB port on
configuration to the LCM or front panel (T950B only). The backup file is stored in a folder called
USB SavedConfigs\<date-time>, where <date-time> is the time stamp for
when the backup was created. The folder contains multiple configuration files
with the format cnnnnnn.cfg, where n is a number between 0 and 9.
mail library Send the library configuration file as a zip file attached to an email addressed to
configuration to a previously configured mail recipient (see Configure Mail Users on page 124).
[mail recipient] Note: Do not mail the file to [email protected] unless Spectra Logic
Technical Support specifically requested the file for troubleshooting.
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BlueScale Vision
camera connector
BlueScale Vision
camera connector
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2. Start a web browser session on the computer you will use to configure
the camera.
Note: The software included with the black camera requires ActiveX to
view the streaming video and controls. You must use Internet
Explorer or see Streaming video and camera controls do not
work for the library camera on page 372 for alternate solutions.
3. Enter the camera’s current IP address in the browser’s Address field.
The start page for the BlueScale Vision viewer opens.
Notes: If this is the first time you are connecting to the camera, your
browser may indicate that an add-on is required.
If you do not know the current IP address for the camera and
the default IP address does not work, see Discovering and
Setting the BlueScale Vision Camera IP Address on page 386.
Figure 84 The white BlueScale Vision camera Figure 85 The black BlueScale Vision camera
viewer start page. viewer start page.
4. Using Figure 84 and Figure 85, determine the type of BlueScale vision
camera you have, and use the appropriate section to configure the
camera.
If you have the white BlueScale vision camera, use Edit the Camera
IP Address - White on page 157.
If you have the black BlueScale vision camera, use Edit the Camera
IP Address - Black on page 160.
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2. Log in using administrator (all lower case, case-sensitive) for the user
name; leave the password field blank, and click OK.
10.10.10.11
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Important If you set the camera to use a fixed IP address, record that address for later
reference. If you do not know the camera’s IP address, you must reset the camera to
use DHCP addressing before you can connect to it. The reset process requires
physically accessing the camera. Contact Spectra Logic Technical Support for
assistance (see Contacting Spectra Logic on page 7).
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2. Select System > General settings. The System General Settings screen
displays.
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CHAPTER 5
Operating the Library
This chapter describes the following procedures for day-to-day operation
of your library:
Topic
Controlling the Library Power page 163
Power On the Library page 163
Power Off the Library page 165
Monitoring Your Library page 167
Check and Respond to Messages page 168
Use Performance Metrics page 171
View Robot Utilization Information page 174
View Drive Status Information page 175
View a Partition’s World Wide Name page 178
Use the BlueScale Vision Camera page 179
Using a USB Device page 183
Continuing Backups While Using a USB page 183
Device
Connect a USB Device to the Library page 184
Controlling the Interior Lights page 185
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Important For redundant AC power configurations, connect the primary and secondary input
for each frame to a separate branch circuit, which allows for failover in the event of
a power failure in one of the circuits (see Power Specifications on page 539 for
additional requirements).
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Power button
2. Wait while the library completes its power-on sequence. After the
library completes its power-on sequence, the Library Initialization
screen displays (see Figure 50 on page 96). This screen lists the required
initialization steps and current status of the library’s major components
(Robotics, RCM, and LCM). Text boxes provide descriptions about the
currently active tasks.
3. After initialization is complete, the BlueScale login screen displays (see
Log Into the User Interface on page 95).
Note: If the library cannot complete the initialization process, it
generates system messages and enters maintenance mode.
Contact Spectra Logic Technical Support for assistance (see
Contacting Spectra Logic on page 7).
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3. Using the stylus, touch the blue power button on the picture of the
library.
Soft power
button
When the cursor comes near the button, it changes to a pointing finger,
as shown in Figure 95.
4. When you touch the button, the Soft Power Shutdown confirmation
screen displays after a brief delay. Click Continue to power off the
library.
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User Privilege Requirements All users can view system messages, view
performance metrics, and use the BlueScale Vision camera. The user
privileges required to use the other monitoring tools depend on the tool.
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Use Syslog
The BlueScale Syslog feature sends all system messages logged by the
library to a previously configured Syslog server using UDP. Syslog is a
standard for forwarding log messages over an Internet Protocol (IP)
computer network. It provides separation of the software that generates
log messages from the system that stores the messages.
Each system message the library sends to the Syslog server contains the
original system message posted by the library and the remedy information
associated with the system message.
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See Syslog Server IP Address on page 118 for information about entering
the IP address of the Syslog server. Entering a valid IP address enables the
Syslog feature.
When enabled, the BlueScale Syslog feature automatically sends all system
messages posted by the library to a single, previously configured Syslog
server. The library transmits the messages to the Syslog server using the
format:
<Priority>BlueScale_libraryName[PP]:(messageNumber) messageID -
messageText
For example:
<11>Bluescale_LibraryName[0x000001]:(1) 53 - Error Text
where:
Variable Definition
Priority Indicates the priority based on the severity the library assigned to the message.
Priority = Facility * 8 + Level. The Facility for library system messages is always
one.
Library Message Severity Syslog Priority
Informational (Level 6) 14
Warning (Level 4) 12
Error (Level 3) 11
Fatal Error (Level 2) 10
libraryName The name of the library, if configured. If the library name is not configured, this
value is set to “UnknownLibrary.”
Refer to Library Name on page 115 for information about setting the library
name.
PP Indicates the ID number of the process that was being performed by the
library’s BlueScale software when the system message was posted. This ID
number is for internal use only.
messageNumber Indicates the order in which the Syslog server received the messages. The counter
increments each time a message is received, beginning at zero. The counter can be
used to determine whether all messages are arriving at the Syslog server.
messageID Indicates the ID number assigned to the message text.
messageText Shows the actual message posted by the library. Each system message posted by
the library generates two Syslog messages; one for the message text and one for
the remedy text. The two messages have the same message number, which is
included at the beginning of the message.
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4. Click Go. The Storage Density screen showing the selected metrics
displays.
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3. Select the Usage tab to display the Robot Utilization by Hour metric.
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Use the following steps to view information about the individual drives in
the library.
1. Log into the library as a user with administrator or superuser
privileges.
2. Select Configuration > DLM (or Drives if DLM is not enabled) to display
the Drives screen. This screen lists all of the drives in the library, along
with basic information about each drive and the available operations
for each drive.
Note: The operations available for each drive depend on how you are
accessing the BlueScale user interface and whether or not:
DLM is enabled
The drive is configured in a partition
Auto Drive Clean is enabled for the partition
3. Click Detail next to the drive for which you want to view detailed
information. The Drive Details screen displays.
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4. From the Drive Details screen click DLM to access the Drive Lifecycle
Management (DLM) report for the drive (see Viewing and Saving a
Detailed Drive Health Report on page 341).
5. Use the information on the Drive Details screen and the DLM report to
troubleshoot drive problems (see Troubleshooting Drives on page 420).
If the drive is in an error state, contact Spectra Logic Technical Support
(see Contacting Spectra Logic on page 7).
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See World Wide Names for Fibre Channel Partitions on page 72 for
detailed information about the partition’s WWN.
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BlueScale Vision
camera connector
BlueScale Vision
camera connector
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Camera icon
Figure 107 The Status bar showing the Camera icon.
Figure 108 The white BlueScale Vision camera Figure 109 The black BlueScale Vision camera
viewer start page. viewer start page.
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4. Using Figure 108 and Figure 109 on page 180, determine the type of
BlueScale vision camera you have, and see the appropriate section for
information on controls for viewing the inside of the library.
If you have the white BlueScale vision camera, use Using the White
BlueScale Vision Camera.
If you have the black BlueScale vision camera, use Using the Black
BlueScale Vision Camera on page 182.
The buttons on the screen let you control the motion of the camera lens.
Note: There may be a short delay after you click on the icon for the
desired motion. Wait a couple of seconds for the camera to
respond instead of clicking again.
Button Function
Moves the camera lens through the Preset positions in the
sequence defined by the Camera Administrator.
Pan the camera lens from left to right.
Read the BlueScale Vision Camera User Guide for detailed information about
configuring and using the BlueScale Vision camera. This guide also
describes installing and using the camera’s Viewing/Recording Utility.
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The buttons on the screen let you control the viewing area. The following
table describes the most commonly used buttons.
Note: There may be a short delay after you click on the icon for the
desired change. Wait a couple of seconds for the camera to
respond instead of clicking again.
Button Function
Moves the camera view of a zoomed image in the direction
corresponding to the arrow on the button. These button only operate
after the camera view is zoomed in. Click the home button in the
center of the position arrows to return to the default view.
Zooms in and out. Click the home button, in the center of the
position arrows, to return to the default view.
Captures and saves still images. The captured images are
displayed in a pop-up window.
Ends recording.
Read the Vivotek FD8361 Fixed Dome Network Camera User’s Manual for
detailed information about the remaining buttons and configuring and
using the BlueScale Vision camera.
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Important After connecting a USB device, allow time for the device to mount before
continuing.
Important Do not leave a USB device plugged into the library control module indefinitely,
unless specifically directed to do so by Spectra Logic Technical Support.
One Spectra Logic USB device is shipped with the library, but most types
of USB devices work.
Important The library only recognizes FAT-formatted, not NTFS-formatted, USB devices.
If you are unable to access a USB device from the library, remove it and use a
different one.
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Important Unless specifically instructed to do so, do not connect a USB device to the USB port
on the RCM.
Notes: When connecting the USB device to the LCM, make sure that
you do not inadvertently connect it to the RCM. See Figure 18
on page 47 to identify the LCM.
The library only recognizes FAT-formatted, not NTFS-
formatted, USB devices.
Not all USB devices are compatible with the library. If you
are unable to access a USB device from the library, remove it
and use a different one. If the LCM stops responding after
you insert an incompatible USB device, reboot the LCM as
described in Reset the LCM or RCM on page 383.
Plug the USB device into the LCM before beginning a
procedure that reads or writes data to allow time for device
recognition. For many utilities, the option to read from or
write data to a USB device is not available if a USB device
was not plugged into the LCM and allowed enough time to
mount before you select the utility.
Use the following steps to connect a USB device to the library.
1. Locate the USB port you want to use on the T950B operator panel or LCM.
2. Plug the USB device into the USB port and allow time for the device to
mount.
USB port
Figure 112 Location of the USB port on the Spectra PC.
USB ports
Figure 113 Location of the USB ports on the Spectra LS.
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5. Select Run Utility to turn off the LED light panels in the library.
6. To turn the interior lights on again, repeat Step 1 through Step 5, using
the Turn Interior Lights On utility.
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CHAPTER 6
Configuring and Managing Partitions
This chapter describes how to use the BlueScale partition wizard to
configure and manage partitions in the library.
Topic
Partition Configuration Overview page 187
Partition Types and Requirements page 187
Preparing to Configure Partitions page 192
Creating a Cleaning Partition page 194
Define the Initial Cleaning Partition Settings page 194
Configure the Chambers for the Partition page 196
Creating a Storage Partition page 196
Define the Initial Storage Partition Settings page 196
Configure Advanced Settings page 199
Enter Storage Partition Name and Media Type page 199
Select the Robotic Control Path page 200
Assign Global Spare Drives page 202
Allocate Chambers and Drives page 204
Enable and Configure MLM PreScan and page 206
PostScan
Select the Encryption Mode page 209
Configure the Drive Fibre Channel Addressing page 212
Specify the Partition Users page 213
Configure the Robotic Path Visibility page 214
Configure Drive Visibility page 214
Configure the Port Addressing for the page 215
Controllers
Confirming and Saving the Partition Settings page 218
Configure Advanced Partition Settings page 224
Configuring Emulation page 221
Enable Time-based Access Order System page 223
(TAOS)
Modifying an Existing Partition page 224
Deleting a Partition page 229
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Global Considerations
The following information applies to both cleaning and storage partitions.
User Privilege Requirements Only users with superuser or administrator
privileges can create or modify partitions.
Background operations You cannot create, modify, or delete a partition if
the library is actively running a Media Auto Discovery, PreScan, or
PostScan operation, or if the library is performing certain other
background processes (for example, importing or exporting magazines
using the bulk TAP or updating drive firmware using the Update Drive
Firmware wizard).
If you do not want to wait for a Media Auto Discovery, PreScan, or
PostScan operation to complete, you can stop the Media Auto Discovery or
PreScan operation or pause the PostScan operation. For other background
operations, wait for the process to complete.
To stop Media Auto Discovery or PreScan, click Stop Discovery on the
Media Lifecycle Management Tools screen (see Stop the Discovery
Process on page 310).
To pause PostScan for one hour, click Pause PostScan on the Media
Lifecycle Management Tools screen (see Pause the PostScan Process on
page 319).
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Important If you store cleaning cartridges in the storage partition, make sure that they are
identified as required by your storage management software to prevent the storage
management software from attempting to use the cartridges for writing or reading data.
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Component Description
Media type Determine the type of media (for example, LTO or LTO Clean) to be used in the
partition. You can only select from media types that are compatible with the
drives already installed in the library. If there are multiple drive technologies
installed in the library, the media type you select determines the type of drive
that can be used in the partition. Selecting a “Clean” media type starts the
process of creating a cleaning partition for use with the specified media type.
Note: Only one media type can be used in each partition. Each media type has
its own unique TeraPack magazine and TeraPack barcode.
Cleaning partition: If you plan to use the Auto Drive Clean feature, determine the number of
number of chambers to be used for the cleaning partition. A cleaning partition can be
chambers shared by multiple storage partitions as long as the cleaning cartridges are
compatible with the drives in the storage partitions. See Configuring and Using
Cleaning Partitions and Auto Drive Clean on page 188 for information about
using cleaning partitions.
Entry/Exit pool: Determine the number of chambers to be used for the partition’s entry/exit
number of pool. See Entry/Exit pool on page 58 for information about how the entry/exit
chambers pool is used.
Storage pool: Determine the number of chambers to be used for the partition’s storage pool.
number of See Storage pool on page 58 for information about how the storage pool is used.
chambers
Drives assigned Determine which drives to assign to the partition. Only drives that are already
to the storage installed in the library and are compatible with the media type you select are
partition available. Each storage partition must have at least one drive assigned to it.
Global Spares Determine which drives to designate as Global Spares if you plan to use this
feature. See Assign Global Spare Drives on page 202 for detailed information
about the requirements for using Global Spares.
Important: If you plan to use one of the PostScan features that uses a Global
Spare, one or more Global Spare drives must be configured for the partition.
Note: SAS drives cannot be configured as Global Spares.
PreScan and Decide whether or not you want the library to scan the cartridges in the
PostScan partition for media errors. See Using PreScan on page 310 and Using PostScan
on page 312 for detailed information about the PreScan and PostScan features.
Encryption mode Decide whether or not to encrypt data in the partition and what type of
encryption and encryption key management to use. The Encryption screen
does not display unless you are logged into the library as an encryption user
and have either created one or more BlueScale encryption keys or configured a
Spectra SKLM or KMIP server. See the Spectra Tape Libraries Encryption User
Guide for details.
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Component Description
Robotic control Decide on the exporting controller (LTO-5 or later generation tape drive, RIM,
path or F-QIP) for the library’s robotics.
Important: If the exporting controller is used by other partitions, wait for
any moves in progress to complete, and make the controller offline to all
host applications before creating a new partition.
Notes:
If you plan to select both ports on the exporting controller, make sure that the
software used with the partition supports using multiple control paths and
that the ports are cabled correctly. Selecting both ports provides redundancy,
but requires software that supports two control paths to the robotics.
You can select multiple similar exporting controllers (RIMs and F-QIPs, or
drives), and export the same changer interface over them to provide
redundancy, as long as your storage management software supports this.
These multiple paths cannot be used at the same time.
For libraries using BlueScale12.6.3 through 12.6.45.3, the library is limited to
six drive exporters. If there are fewer than six drive exporters, additional
partitions can have RIM or F-QIP exporters until you reach the partition
limit.
For BlueScale12.7.01 through 12.7.06.03, the maximum number of physical
exporting devices (drives or F-QIP/RIM) supported by the library is six. If the
library contains RIMs or F-QIPs in excess of the six exporters, the additional
RIMs or F-QIPs can be used for failover (see Controller Failover on page 79).
For BlueScale12.8.05 and later, the maximum number of exporting controllers
(QIPs, RIMs, and drives) supported by the library is 12.
A single RIM can export up to eight partitions, but still only count as one
exporter; a single RIM2 can export up to 16 partitions, but still only count as
one exporter.
Controller port If the robotic control path is provided by a RIM or F-QIP, decide what port
addressing addressing (soft addressing or Loop ID) and Fibre mode (Loop, Fabric, or Auto-
negotiate) each port on the controller uses. If you select soft addressing, each
Fibre Channel port is assigned a unique address when it connects to the Fibre
Channel arbitrated loop, fabric, or SAN. If you do not use soft addressing, each
port uses the fixed Loop ID you set.
Note: If the library uses F-QIPs to provide the robotic control path and Fibre
Channel connectivity for SCSI drives, you must separately configure the port
addressing for the F-QIP used to provide the robotic control path and for any
additional F-QIPs used to provide connectivity for the drives (see Configure the
Port Addressing for the Controllers on page 215).
Direct-attached For each Fibre Channel drive, decide whether to use soft addressing or an
Fibre Channel drive assigned Loop ID. If you select soft addressing, each Fibre Channel port is
addressing identified by an address assigned to the drive when it connects to the Fibre
Channel arbitrated loop, fabric, or SAN. If you do not use soft addressing, each
port uses the fixed Loop ID you set.
Note: The library does not support SCSI drives direct-attached to a host. All
SCSI drives attach through an F-QIP (not a RIM) to the host. See Drive visibility
below.
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Component Description
Drive visibility If a partition includes SCSI drives, decide whether the drives connected to each
F-QIP are visible (accessible) to external hosts through one or both of the F-QIP
Fibre Channel ports.
Note: If you select both, make sure that the storage management software can
handle server contention over drive use resulting from redundant paths to a
drive.
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Important Do not select the Automatically create a partition option. Doing so configures a
storage partition using the majority of the licensed chambers. You then need to
modify the storage partition to make chambers available for a cleaning partition.
3. Enter a name for the partition and select LTO Clean or TS11x0 Clean as
the media type.
Figure 118 Enter a name for the partition and select LTO
Clean or TS11x0 Clean to create a cleaning partition.
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Important The drives you plan to use in the partition must be installed in the library before
you start configuring the partition.
Important Components not configured in a partition may not display in the BlueScale
interface for a few minutes after library initialization.
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2. From the toolbar menu, select Configuration > Partitions to display the
Shared Library Services screen.
If one or more partitions already exist, the existing partitions are
listed in alphabetical order. Click New to display the Name and
Media Type screen.
Note: If the New button is not displayed, then all chambers in
the library are allocated or the maximum number of
partitions already exist. You need to delete or edit an
existing partition to free up chambers, license more
chambers, or make hardware upgrades that increase the
storage capacity of the library before you can create
another partition.
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Otherwise, continue with Enter Storage Partition Name and Media Type.
Figure 122 Enter a name for the partition and select the
media type.
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2. Select the controller(s) to provide the control path for the robotics.
Important If you want to use the controller failover feature for RIMs or F-QIPs (see Configure
Controller Failover on page 136), keep the following requirements in mind:
You must have at least two controllers (RIMs or F-QIPs) installed in the library.
If the partition uses SCSI drives, you cannot use the F-QIP that provides
connectivity for the SCSI drives in the failover pair. A minimum of three
controllers are required for this type of configuration.
If you configured controller failover before you configured the storage partition,
select the primary controller in the failover pair to provide the robotic control path.
Important Do not select more than one drive to provide the robotic control path unless you
know your storage management software can support this.
Important If you select two different generations of drives to provide the robotic control path,
then you are not able to assign a Global Spare to the partition because all drives in a
partition with a Global Spare must match the technology generation of the Global
Spare.
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Keep in mind that when the PostScan process starts, it “owns” the Global
Spare drive it is using until all of the cartridges in the PostScan queue are
processed (unless you pause the PostScan operation as described in Pause
the PostScan Process on page 319). If a shared Global Spare drive is being
used for PostScan it is not available for use as a spare. Configuring one or
more dedicated Global Spare drives for each partition that uses PostScan is
highly recommended.
Note: See Using PostScan on page 312 for information about the
PostScan feature.
Configuration Process Use the following steps to configure one or more
Global Spare drives for the partition.
1. From the Robotic Control Path screen, click Next. The Spare Drives
screen lists the drives that are available for use as Global Spares.
If you do not want to configure spare drives, click Next again and skip
to Allocate Chambers and Drives on page 204.
2. Select one or more of the available drives to be designated as spares.
Drives that cannot be used as spares are grayed out.
Figure 124 Select the drives you want to use as Global Spares.
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Figure 125 The Chambers and Drives screen for a Figure 126 The Chambers and Drives screen for a
library without Thin Provisioning enabled. library with Thin Provisioning enabled.
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Use the following steps to configure the PreScan and PostScan features
used in the partition.
1. From the Chambers and Drives screen, click Next. The MLM Media
Verification screen displays.
Note: If you do not want to use the PreScan and PostScan features,
click Next again and skip to Select the Encryption Mode on
page 209.
Figure 127 The Media Verification screen when Figure 128 The Media Verification screen when
the partition uses LTO-4 drives. the partition uses LTO-5 and later generation
drives.
2. Enable and configure the PreScan and PostScan options for the
partition.
Important The automatic PostScan operation configured on this screen only verifies MLM-
enabled cartridges. If your partition uses cartridges that are not MLM-enabled, you
must add them to the PostScan queue manually (see Request a Manual PostScan
on page 317).
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Important To use Spectra SKLM encryption key management with your library, all LTO-5 drives
in the encrypted partition must use firmware version C7RC or later. LTO-6 and later
drives, and TS11xx technology drives can use any firmware supported by the library.
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Important To use KMIP encryption key management the library must use BlueScale12.7.01 or
later with LTO drives or BlueScale12.7.02 or later with TS11xx drives. The drives must
have the following firmware:
LTO-6 drives must use firmware version G352 or later
LTO-7 drives must use firmware version G5S2 or later
LTO-8 and later generation drives can use any firmware supported by the library
TS1140 technology drives must use firmware version 3B0E or later
TS1150 technology drives must use firmware version 4718 or later
TS1155 technology drives must use firmware version 47A2 or later
TS1160 technology drives must use firmware version 5515 or later
Notes: See the Spectra Tape Libraries Encryption User Guide for
detailed instructions about configuring and using encryption
in the library.
Any options that are not supported for the partition you are
currently configuring are grayed out.
You can only use one type of encryption in a partition.
You can only configure KMIP encryption servers or Spectra
SKLM encryption servers, not both.
If the partition does not contain any F-QIPs, you must use
drive-based encryption.
If the partition uses F-QIP-attached SCSI drives, you must
use QIP-based encryption.
KMIP encryption and Spectra SKLM encryption are not
compatible with PostScan. Do not enable PostScan for the
partition if you want to use KMIP encryption or Spectra
SKLM encryption.
Spectra SKLM key management, KMIP encryption, and
BlueScale encryption are not compatible with each other.
Data encrypted using one type of encryption key
management cannot be decrypted using another.
BlueScale Encryption is not supported for partitions with
TS11xx technology drives.
The encryption performed by encryption-enabled drives is
not compatible with the encryption performed by an
encryption-enabled F-QIP.
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2. Select the type of encryption you want to enable. See the Spectra Tape
Libraries Encryption User Guide for detailed instructions.
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2. Select Soft Addressing or Hard Addressing for each of the drives listed.
The drives use soft addressing by default. A drive is assigned a soft
address when it connects to the Fibre Channel arbitrated loop or fabric.
If you select Hard Addressing, enter a value between 0 and 125 in the
text field. This value is the Loop ID used by the drive when it
connects to the Fibre Channel arbitrated loop or fabric. The ID you
enter must be unique for every device in the loop or fabric.
Notes: Spectra Logic recommends using soft addressing where
possible for Fibre Channel drives.
SAS tape drives do not have Loop IDs.
2. Select the users who are allowed access to this partition. Only users
who were previously configured can be selected (see Configuring
Library Users on page 104).
Notes: All of the users who are configured with operator privileges
are listed under Allow only. Select one or more of these users
to enable partition-based security for operators.
If you did not configure additional Operator level users, you
can do so later and then edit the partition to give them access.
Superusers and administrators always have full access to all
partitions.
Important If you are using a tape drive to provide the robotic control path, this is the last
partition configuration screen. Skip to Confirming and Saving the Partition Settings
on page 218.
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2. Select either one or both ports to provide the robotic control path.
Notes: Selecting both ports provides a redundant connection to the
robotics, but requires software that supports two control
paths.
Alternatively, you can use two controllers and configure
controller failover (see Configure Controller Failover on
page 136).
The WWPN of the Fibre Channel port on the exporting
controller is used as the WWN for the partition. See World
Wide Names for Fibre Channel Partitions on page 72 for
detailed information about the relationship between the
Fibre Channel port on the exporting controller and WWNs
for partitions.
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For each drive connected to the F-QIP, identify the port(s) through which
the hosts communicate with the drive.
1. From the Robotic Path Visibility screen, click Next to display the Drive
Visibility screen.
Figure 133 The Drive Visibility screen (F-QIP with SCSI drives).
2. For each drive, select either one or both ports to provide access
(visibility) to the drive.
Notes: You can select to make the drive visible through both ports
for redundancy or drive sharing. If they are visible through
both ports, make sure that the software accessing this
partition can handle any server contention over drive use
that can result from multiple paths to a single drive.
For best performance, split the drives between the two ports.
For example, export drives 1 and 2 out port A and drives 3
and 4 out port B.
If you previously configured the selected ports, click Skip
Ports.
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If you previously configured the F-QIP settings for both the exporting
controller and any additional controllers in the partition and do not want
to make any changes, click Next on the F-QIP Configuration screen to
proceed to Confirming and Saving the Partition Settings on page 218.
Use the following steps to configure the port addressing for the exporting
controller and any additional F-QIPs used for SCSI drive connectivity in
the partition.
1. From the Robotic Path Visibility or Drive Path Visibility screen, click
Next. The Exporting F-QIP Configuration screen displays.
Notes: An F-QIP or RIM can export up to eight partitions; a RIM2
can export up to 16 partitions. If a RIM or F-QIP exports
multiple partitions, a confirmation screen warns you that any
changes you make apply to all partitions associated with the
exporting controller.
If the partition uses multiple F-QIPs and you already
configured the exporting F-QIP, the F-QIP Configuration
screen displays instead of the Exporting F-QIP Configuration
screen.
Figure 134 The Exporting F-QIP Configuration Figure 135 The F-QIP Configuration screen for
screen for robotics. SCSI drives connected to another F-QIP.
2. Select one of the following combinations for the Address and Fibre
Mode:
Use Soft Address and Fabric.
Use Soft Address and Auto-negotiate.
Use Loop ID and Loop. The Loop ID must be between 0 and 125.
Use Loop ID and Auto-negotiate. The Loop ID must be between 0 and
125.
Note: If you select Loop as the Fibre Mode, the Fibre Channel switch to
which the RIM is connected may override your settings.
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Figure 137 The Save Partition screen for a Figure 138 The Save Partition screen for a
cleaning partition. storage partition that uses a Global Spare and a
cleaning partition.
4. Review the information on the screen and confirm that all settings are
correct for this partition’s configuration.
If the configuration information is correct, proceed to Step 5.
If the configuration information is not correct, do one of the
following:
Click Previous to move backward through the configuration
screens until you reach the settings that need correcting. As you
move backward through the configuration screens, the values
reset to their default values. After you reach the desired screen
and make the necessary changes, click Next to advance through
the screens and re-enter the necessary information until you
return to the Save Partition screen.
Note: If the screen requiring the correction is toward the
beginning of the configuration process, it may be easiest
to click Cancel and repeat the entire configuration
process.
Click Cancel to configure the partition again from the beginning.
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5. Click Save. The library requires several minutes to create the partition,
after which the Shared Library Services screen redisplays with the
partition you just created added to the list of partitions.
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Configuring Emulation
Overview The library identifies itself as “SPECTRA PYTHON” in
response to a SCSI Inquiry command. If your storage management
software or operating system does not specifically support one of the
Spectra Logic libraries that identifies itself as “SPECTRA PYTHON,” you
can configure one or more partitions to emulate another type of library.
Because most storage management software is certified for one or more of
these libraries, using the emulation mode may allow these applications to
support the library.
Using emulation is not the preferred method of operation and should only be used
Caution when recommended by Spectra Logic Technical Support.
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5. Select the type of library you want the partition to emulate. You can
either:
Select a preconfigured emulation from the Use preset drop-down
list.
—OR—
Create a custom emulation, enter the Vendor and Model for the
library to be emulated. These fields are used in the string that the
library returns in response to a SCSI Inquiry command.
Note: The default setting is SPECTRA PYTHON.
6. If you want the SCSI Read Element Status command response to
include Media Domain, Media Type, Drive Domain, and Drive Type,
select Include tape generation in Read Element Status. See the Spectra
Tape Libraries SCSI Developer’s Guide for more information.
7. Click Next. The Robotic Control Path screen displays listing the RIMs
currently installed in the library.
The Robotic Control Path screen is the beginning of a series of
configuration screens. The sequence of steps and screens matches those
described in Creating a Storage Partition on page 196.
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Important TAOS should only be used when recommended by Spectra Logic Technical Support.
Important See the Spectra Tape Libraries SCSI Developer’s Guide for details on the host
interaction with TAOS enabled.
Important TAOS is supported for LTO-7 and later generation drives only.
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Use your storage management software to empty all drives and discontinue host
Caution operations before modifying an existing partition.
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Important By default, the library deletes empty chambers from a partition first. However, if all
chambers are full, the library is forced to delete populated chambers. When this
happens, the magazines in the deleted chambers are no longer accessible through
the BlueScale interface or storage management software. You must add these
chambers to either a new or an existing partition before the magazines are accessible
again.
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Click Encryption to
display the Encryption
User Login screen.
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Figure 145 The Name and Media Type screen Figure 146 The Name and Media Type screen
for a cleaning partition. for a storage partition.
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DELETING A PARTITION
Overview When you delete a partition, the drives and chambers
previously assigned to that partition are available to be assigned to a new
or existing partition.
Preparation Before deleting an existing partition, review the information
at the beginning of this chapter to be sure that you address any
requirements (see Partition Types and Requirements on page 187). In
addition, make sure you address the following:
Spectra Logic strongly recommends backing up the library
configuration, either to a USB device or as an attachment to an email
sent to a previously configured mail recipient, before you delete a
partition.
To ensure that you do not inadvertently mix cartridges from one
storage partition with that from another, use your storage management
software to eject all of the cartridges from the storage partition’s storage
pool. The library moves the media to the partition’s entry/exit pool.
Export the media from the library as described in Exporting or
Exchanging Magazines and Cartridges on page 248.
Important After the partition is deleted, any magazines in the chambers that were assigned to
the partition’s storage and entry/exit pools are not accessible until the chambers
are assigned to another new or existing partition.
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Delete a Partition
Use the following steps to delete an existing partition.
1. Log in as a user with superuser or administrator privileges.
2. Select Maintenance > Media Lifecycle Management to display the
Media Lifecycle Management Tools screen. If Media Auto Discovery,
PreScan, or PostScan is running (as indicated by the presence of a Stop
Discovery or Pause PostScan button, respectively), do the following:
Click Stop Discovery to temporarily stop Media Auto Discovery or
PreScan (see Figure 187 on page 310).
Click Pause PostScan to pause the PostScan for one hour (see
Figure 190 on page 320).
3. From the toolbar menu, select Configuration > Partitions. The Shared
Library Services screen displays.
4. Click Delete for the partition you want to delete. A Feedback Required
screen displays.
5. Select whether you want to save the current library configuration.
Don’t Save Library Configuration — A backup of the changed library
configuration is not saved.
Save Library Configuration To (highly recommended) — Saves a
backup file of the changed library configuration to either a USB
device connected to the library or as an attachment to an email sent
to a previously configured recipient (see Configure Mail Users on
page 124). Using this option is highly recommended to ensure that
you can easily restore the library configuration if necessary.
Note: If you want to save the configuration to a USB device, connect it
to a USB port on the LCM or the operator panel (T950B only) and
allow time for the device to mount before continuing.
6. Click Ok to confirm that you want to delete the partition.
The screen refreshes and the deleted partition is no longer listed on the
Shared Library Services screen.
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CHAPTER 7
Importing and Exporting Cartridges
This chapter describes importing cartridges into and exporting cartridges
out of the library.
See Chapter 8 – Using the Cartridge Inventory, beginning on page 269
for information about moving cartridges from one location to another
in a partition.
See Chapter 9 – Configuring and Using Media Lifecycle Management,
beginning on page 289 for information about using MLM to manage
the cartridges in the library.
Topic
Preparing Cartridges for Use page 232
Cartridge Guidelines and Requirements page 232
Prepare the Cartridges for Use page 234
M8 Media page 235
Import and Export Overview page 236
Requirements page 236
Restrictions page 237
Importing into a Storage or Cleaning Partition page 237
Import Requirements page 238
Prepare the Storage Partition or the Cleaning page 240
Partition
Import the Magazines page 241
Prepare the Entry/Exit Pool page 247
Exporting or Exchanging Magazines and page 248
Cartridges
Prepare for the Export or Exchange page 249
Export Magazines from a Partition page 249
Exchange Magazines or Cartridges in a Partition page 254
Export or Exchange Expired Cleaning page 257
Cartridges
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Topic
Using the Advanced Import/Export Options page 259
Manually Create a Move Queue page 259
Upload a Move Queue page 263
Start the Moves page 266
Updating the Storage Management Software page 268
Inventory
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Barcode Labels To ensure that the library can properly maintain its media
inventory, make sure that all cartridges and magazines have unique
barcode labels. For your convenience, all Spectra Certified Media is
available pre-labeled with sequential barcode labels. Optional custom
barcode sequences can be ordered, if desired.
Data Cartridges — The library prevents you from importing tape
cartridges with blank/unreadable barcodes, with duplicate barcodes, or
whose labels indicate that the media type or generation is not
supported by the partition.
TeraPack Magazines — Barcode labels are required on all magazines.
Maintenance TeraPack magazines are identified by Spectra-unique
labels. For your convenience, the pre-loaded magazines are labeled
with sequential barcode labels. Optional custom barcode sequences can
be ordered, if desired.
Cleaning Cartridges and Maintenance TeraPack Magazines — If you
plan to use a cleaning partition and the Auto Drive Clean feature, the
cleaning cartridges must be identified with “CLN” at the beginning of
the barcode sequence on their labels. This requirement applies to both
standard and custom barcode labels. The cleaning cartridges must be
stored in Maintenance TeraPack magazines, which are identified by
Spectra-unique labels.
If you plan to store cleaning cartridges in a storage partition, labeling
the cleaning cartridges with “CLN” at the beginning of the barcode
sequence on their labels is highly recommended to help prevent the
storage management software from attempting to use a cleaning
cartridge for writing or reading data.
Write Protection Before loading data cartridges into the library, make sure
that the write-protection switch is properly set. For normal backup
operations, the write protect switch is set to the write-enabled or unlocked
position. The write-protect switch is typically set to the write-protect or
locked position when the cartridge is removed from the library for storage
and during restore operations.
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Do not place labels on any surface of the cartridge except the area shown in Figure 147.
Caution An improperly positioned label can become dislodged and damage the drive.
Important Before importing cartridges into the library, allow them to acclimate to the ambient
environment for 24 hours.
Important If you are using Auto Drive Clean, all cleaning cartridges must be identified with
“CLN” at the beginning of the barcode sequence on their labels. This requirement
applies to both standard and custom barcode labels.
Barcode label
Write-protect switch
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3. Insert the prepared cartridges into the magazine. Make sure that the
cartridges are oriented with the hub side toward the front of the
magazine, which has a textured surface on each side.
Important Do not put data cartridges in a Maintenance TeraPack magazine. The Maintenance
TeraPack magazine, with properly labeled cleaning cartridges, can only be used in a
cleaning partition.
Cartridge hub
Figure 148 Insert prepared cartridges into a TeraPack magazine (LTO shown).
M8 Media
When the library loads an unused LTO-7 tape cartridge with a barcode
label ending with “M8” into an LTO-8 tape drive using firmware HB82 or
later, the drive attempts to initialize the tape for M8 density, increasing the
density from 6 TB to 9 TB. Once initialized, the tape can no longer be
written to, or read by, an LTO-7 drive.
To use the M8 feature, make sure that your tape library uses the default
barcode reporting configuration or a configuration that reports the last two
characters, not including the checksum. See Configure Barcode Reporting
on page 139 for details of the default barcode reporting configuration and
instructions for changing the barcode configuration.
If the tape drive determines that the tape cartridge does not meet the
unused criteria, the M8 initialization fails and the tape retains LTO-7
density. If the library or your storage management software reports an M8
initialization failure, Spectra Logic recommends replacing the barcode on
the tape with an L7 barcode.
Note: M8 tapes cannot be read by or written to by LTO-9 drives.
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Requirements
User Privilege Requirement Any user with operator privileges who is
assigned to the partition and all users with superuser or administrator
privileges can perform import or export operations. Operators can only
import and export media using entry/exit pools. See Specify the Partition
Users on page 213 for information about assigning users to a partition.
Cartridge and Magazine Labeling Make sure that each cartridge and
magazine is labeled with a unique barcode. The barcode labels on Spectra
Certified Media contain information about the media type. To ensure that
the correct type of cartridges are stored in a partition, the library prevents
you from importing the wrong cartridge type into a partition.
TeraPack Magazines Cartridges are always imported and exported using a
TeraPack magazine (or a maintenance magazine for cleaning partitions),
regardless of whether you have an individual cartridge or a group of
cartridges.
When you want to import a single cartridge, you must first put the
prepared cartridge in a magazine, then import the magazine.
When you want to export a single cartridge, you must export the
magazine containing the cartridge and remove the desired cartridge
from the magazine. You can then reimport the magazine, if desired.
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Restrictions
Using the BlueScale Web Interface (RLC) The import and export options
are not available when you access the library using a remote connection to
the BlueScale web interface (RLC). These operations are always performed
from the local BlueScale user interface on the library operator panel.
Background Operations You cannot import, export, or exchange
cartridges or magazines if the library is actively running a background
operation such as Media Auto Discovery, PreScan, or PostScan.
If you do not want to wait for a Media Auto Discovery, PreScan, or
PostScan operation to complete, you can stop the Media Auto Discovery or
PreScan operation or pause the PostScan operation. For other background
operations, wait for the process to complete.
Click Stop Discovery on the Media Lifecycle Management Tools screen
to stop a Media Auto Discovery or PreScan operation (see Stop the
Discovery Process on page 310).
Click Pause PostScan on the Media Lifecycle Management Tools screen
to pause the PostScan operation for one hour (see Pause the PostScan
Process on page 319).
Auto Discovery Media Auto Discovery and PreScan are background
operations that use the drives in a partition to discover newly imported
LTO cartridges and add them to the MLM database. The discovery process
cannot begin while the hosts are actively loading cartridges into or
unloading cartridges from the drives. If you import cartridges during this
time, the library posts a failure message stating that no drives are available
to perform the discovery process.
Either wait until the library is idle before beginning the import or manually
start the discovery process for imported cartridges when the library is idle.
See Discover Cartridges Manually on page 308 for instructions.
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Import Requirements
Partitions You must have one or more partitions defined before you can
import magazines into the library. See Chapter 2 – Architecture Overview,
beginning on page 57 for information about partitions and pools.
Chapter 6 – Configuring and Managing Partitions, beginning on page 186
provides detailed instructions for creating partitions.
Cartridges and Magazines All cartridges are imported into the library
using magazines. Before beginning, have on hand the cartridges that you
want to import into the partition. If necessary, prepare the cartridges as
described in Preparing Cartridges for Use on page 232.
If you are importing magazines into the storage partition’s storage pool for
the first time, the maximum number of magazines you need equals the
number of chambers assigned to the storage pool for the partition (see
Creating a Storage Partition on page 196). You do not need to fill all slots in
the magazines or all of the chambers in the partition. However, any empty
chambers are inaccessible to the storage management software.
Entry/Exit Pool For daily operations, TeraPack magazines containing data
cartridges are typically imported or exported using a storage partition’s
entry/exit pool. When using the entry/exit pool for importing/exporting,
the following must be true:
The entry/exit pool must have sufficient empty chambers available for
importing new magazines. If you need to import new magazines and
all of the chambers in the entry/exit pool are full, you must export one
or more magazines to make space for the new magazines (see Export
Magazines from a Partition on page 249).
The entry/exit pool must have sufficient empty slots available to
accommodate any cartridges that the storage management software
ejects from the partition. If all of the slots in the entry/exit pool are full,
either move newly imported cartridges to the partition’s storage pool,
leaving empty slots in the entry/exit pool, or export one or more full
magazines and replace them with magazines that have empty slots.
Important Make sure that the magazines you export are not filled with cartridges that you just
imported but did not yet move to the storage pool using your storage
management software.
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5. The next steps in the import process depend on which TAP you
selected.
If you selected the Center TAP The top TAP door opens and a
Feedback Required screen displays instructing you to place a TeraPack
in the TAP.
a. Insert a magazine into the tray on the open TAP, making sure that it
is oriented with the textured surface on each side toward the
outside of the library, as shown in Figure 151.
Figure 151 Insert a magazine into the TAP, making sure that it is correctly oriented.
Select... If...
Continue You plan to import another magazine after the one currently in the TAP. The
import process continues as follows:
1. The TAP door closes automatically. The library retrieves the magazine from
the TAP and moves it to a chamber in the selected destination.
2. If there are still empty chambers available in the selected destination, the
second TAP door opens, ready to accept the next magazine. The TAP doors
alternate as you continue to import magazines.
3. The import process continues as long as there are empty chambers available
or until you click Stop Importing on the Feedback Required screen. Continue
to insert magazines into the TAP, clicking Continue after each one. When
there are no empty chambers remaining in the selected destination, the
process stops automatically and the Import/Export TeraPack Magazines
screen displays.
Stop Importing The magazine you placed in the TAP is the last one you want to import.
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If you selected the Left TAP The Bulk TAP Move Confirmation screen
displays a confirmation message with instructions for performing the
import operation.
a. Click Continue. The bulk TAP carousel rotates to face the outside of
the library.
Important If the carousel contains magazines from a previous export or import operation, the
library alerts you to remove those magazines. When the door release button LED is
solid green, press it to open the bulk TAP door. Remove the magazines, close the
door firmly by pressing at the top and bottom, and click Continue to restart the
import process.
b. When the door release button LED is solid green, press the button to
open the bulk TAP door.
Note: If you wait more than 10 minutes to open the door, the LED
turns off and the carousel rotates to face the interior of the
library. The library considers the import operation complete.
Figure 153 Press the door release button to open the door.
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c. Slide one or more magazines onto the shelves in the bulk TAP
carousel.
Important When you place a magazine in the bulk TAP, make sure that the textured surface on
each side of the magazine is toward the inside of the library and that the guides on
the sides of the magazine fit into the media guides on the media shelf, as shown in
Figure 154. Loading the magazines incorrectly or at an angle can result in damage
to the carousel or the robotics.
Figure 154 Insert the magazine into the bulk TAP carousel, making sure that it is correctly positioned.
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d. Close the bulk TAP door firmly by pressing at the top and bottom.
An audible click indicates that the door is latched closed. The
carousel rotates the magazines to the interior of the library and the
library robotics begin moving the magazines to open chambers in
the selected destination. The Import/Export TeraPack Magazines
screen refreshes to show that the moves are in progress.
Notes: If you fail to close the door within 10 minutes, the import
operation times out.
Click Stop Importing to terminate the import operation after
the magazines currently in the carousel are moved to the
selected destination. When the move is complete, the door
release button LED turns off, indicating that the operation is
complete. The Import/Export TeraPack Magazines screen
redisplays.
If... Then...
You loaded magazines into The library moves all of the magazines to the selected destination. After
the carousel and the that, one of the following actions occurs:
selected destination If there are still empty chambers in the selected destination, the
contained enough empty carousel rotates to face the outside of the library and the door release
chambers to accommodate button LED turns solid green again, indicating that it is ready for you
all of the magazines, to load additional magazines.
The process described in this section continues as long as there are
empty chambers in the selected destination or until you click Stop
Importing on the Import/Export TeraPack Magazines screen (see
Figure 155). When there are no empty chambers remaining, the
process stops automatically and the Import/Export TeraPack
Magazines screen displays.
If there are no empty chambers remaining in the selected destination,
the import operation is complete.
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If... Then...
The selected destination The extra magazines are left in the bulk TAP.
did not contain enough 1. If you imported magazines into a storage partition’s entry/exit pool,
empty chambers to use your storage management software to move the cartridges you
accommodate all of the just imported into the partition’s storage pool. This leaves empty
magazines that you loaded magazines in the entry/exit pool, which you can then export.
into the carousel, 2. Use the Advanced option to export magazines from the desired
location to provide the chambers for the magazines that could not be
imported (see Using the Advanced Import/Export Options on
page 259).
a. The library prompts you to remove the magazines currently in the
bulk TAP before you can continue. When the door release button
LED turns solid green, open the bulk TAP door and remove the
magazines that could not be accommodated in the selected
destination during the previous import operation. Close the door
firmly by pressing at the top and bottom.
b. Click Continue to restart the export operation.
Important: Make sure that you do not export the magazines that you
just imported.
3. Repeat the import process described in this section to import the
magazines left over from the first attempt.
Important If the entry/exit pool does not contain a magazine with sufficient empty slots, the
storage management software halts its eject operation. You must exchange the full
magazines in the entry/exit pool for empty ones, as described in Exchange
Magazines or Cartridges in a Partition on page 254, before retrying the eject
operation.
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Important Make sure that the magazines you export are not filled with cartridges that you just
imported but that the storage management software has not yet moved to the
storage pool.
If there are no magazines with empty slots in the entry/exit pool, follow the
steps in Exchange Magazines or Cartridges in a Partition on page 254 to
exchange the full magazines for magazines that have empty slots.
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2. The library moves each cartridge out of the partition’s storage pool and
into an empty slot in a TeraPack magazine already stored in the entry/
exit pool.
3. When all of the requested cartridges are moved to the entry/exit pool,
the library reports to the software that the export request is complete.
4. At your convenience, you can then export the magazines in the entry/
exit pool from the library using controls on the Import/Export TeraPack
Magazines screen of the user interface and either the center TAP or left
TAP.
Exchange process The exchange process moves each of the magazines in
the selected location to either the dual TAP in the main frame or the bulk
TAP so that you can exchange the magazines for others of the same type.
You can also remove or exchange one or more individual cartridges in a
magazine while leaving the other cartridges in place. Exchanging
cartridges in a magazine is especially useful when you need to temporarily
import a cleaning cartridge into the storage pool as part of drive
maintenance.
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2. From the toolbar menu, select General > Import/Export. The Import/
Export TeraPack Magazines screen displays showing the information
for the last partition that was viewed on either the Import/Export
TeraPack Magazines screen or the Inventory screen.
3. Select the partition and TAP you want to use from the drop-down lists,
then click Go.
The Import/Export TeraPack Magazines screen refreshes to show the
current status of the chambers assigned to the selected partition.
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Select... If...
Continue You want to export another magazine. The process continues as follows:
1. The TAP door closes automatically when you click Continue. The library
retrieves the next magazine and delivers it to the second TAP. The TAP doors
alternate as you continue to export magazines.
2. The export process continues as long as there are magazines in the selected
location or until you click Stop Exporting on the Feedback Required screen.
Continue to remove the magazines and click Continue after each one. When
all of the magazines in the selected location are exported, the process stops
automatically and the Import/Export TeraPack Magazines screen displays.
Stop Exporting The magazine you removed from the TAP is the last one you want to export.
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Important If the carousel contains magazines from a previous export or import operation, the
library alerts you to remove those magazines. When the door release button LED is
solid green, press it to open the bulk TAP door. Remove the magazines, close the
door firmly by pressing at the top and bottom, and select Continue to restart the
import process.
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c. When all of the magazines are retrieved or when the bulk TAP is
full, the carousel rotates to face the outside of the library and the
door release button LED turns solid green. Press the button to open
the bulk TAP door (see Figure 153 on page 244).
Note: If you wait more than 10 minutes to open the door, the library
considers the export operation complete. The LED turns off and
the carousel rotates to face the interior of the library. When you
attempt the next import or export operation using the bulk TAP,
the library requires you to remove any magazines in the carousel
before you can proceed.
d. Remove the magazines from the carousel and set them aside.
e. Close the bulk TAP door firmly by pressing at the top and bottom.
An audible click indicates that the door is latched closed.
Note: If you fail to close the door within 10 minutes, the export
operation times out.
f. Depending on the circumstances, the export process proceeds as
follows:
If... Then...
The bulk TAP could not The library moves the next set of magazines from the selected location
accommodate all of the to the carousel. After the carousel rotates to face the outside of the
magazines in the selected library, the door release button LED turns solid green again, indicating
location, that it is ready for you to remove the magazines.
The process continues as long as there are magazines in the selected
location or until you click Stop Exporting on the Import/Export TeraPack
Magazines screen. When there are no magazines left in the selected
location, the process stops automatically and the Import/Export
TeraPack Magazines screen displays.
All of the magazines in the The export operation stops automatically and the Import/Export
selected location were TeraPack Magazines screen displays. The door release button LED turns
exported, off and the carousel rotates to face the interior of the library.
6. If you exported magazines directly from the storage pool, use your
storage management software to update the media inventory it
maintains (see Updating the Storage Management Software Inventory
on page 268).
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Select... If...
Continue You want to make additional exchanges. The process continues as follows:
1. The TAP door closes automatically. The library returns the magazine to its
original location. It then retrieves the next magazine and delivers it to the
second TAP. The TAP doors alternate as you continue the exchange process.
2. The exchange process continues as long as there are magazines in the
selected location or until you click Stop Exporting on the Feedback Required
screen. Continue to make exchanges, clicking Continue after each one. When
all of the magazines in the selected location are presented for exchange, the
process stops automatically and the Import/Export TeraPack Magazines
screen displays.
Stop Exporting The magazine or cartridge you exchanged is the last one you want to process.
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Important If the carousel contains magazines from a previous export or import operation, the
library alerts you to remove those magazines. When the door release button LED is
solid green, press it to open the bulk TAP door. Remove the magazines, close the
door firmly by pressing at the top and the bottom, and click Continue to restart the
export process.
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c. When all of the magazines are retrieved or when the bulk TAP is
full, the carousel rotates to face the outside of the library and the
door release button LED is solid green. Press the button to open the
bulk TAP door (see Figure 153 on page 244).
Note: If you wait more than 10 minutes to open the door, the library
considers the operation complete. The LED turns off and the
carousel rotates to face the interior of the library. When you
attempt the next import or export operation using the bulk TAP,
the library requires you to remove any magazines in the carousel
before you can proceed.
d. Make the desired exchanges.
Important When you place a magazine in the bulk TAP, make sure that the textured surface on
each side of the magazine is toward the inside of the library and that the guides on
the sides of the magazine fit into the media guides on the media shelf, as shown in
Figure 154 on page 245. Loading the magazines incorrectly or at an angle can result
in damage to the carousel or the robotics.
Important To ensure that you place the magazine in the same location that it originally
occupied in the carousel, remove one magazine at a time, perform the desired
exchange, and place the magazine back in the carousel.
If... Then...
The bulk TAP could not The library moves the magazines in the carousel back to the locations
accommodate all of the they originally occupied. It then retrieves the next set of magazines and
magazines in the selected delivers them to the bulk TAP. The door release button LED turns solid
location, green again, indicating that it is ready for you to remove the magazines.
The process continues as long as there are magazines that need to be
processed in the selected location or until you click Stop Exporting on
the Import/Export TeraPack Magazines screen. When all of the
magazines are presented for exchange, the process stops automatically
and the Import/Export TeraPack Magazines screen displays.
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If... Then...
All of the magazines in the The exchange operation is complete. The door release button LED turns
selected pool were off and the carousel rotates to face the interior of the library.
delivered to the bulk TAP,
Important Using the bulk TAP to export or exchange expired cleaning cartridges is not
supported. The Export/Exchange Expired button does not appear on the Import/
Export TeraPack Magazines screen if you select the left TAP.
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Click... If...
Continue You removed the expired cleaning cartridges in the magazines and did not
replace them with new cartridges. Also click Continue if you removed or
exchanged the entire magazine. The process continues as follows:
1. The TAP door closes automatically. If you exchanged magazines, the library
first moves the new magazine into the cleaning partition. It then retrieves the
next magazine from the cleaning partition and delivers it to the second TAP.
The TAP doors alternate as each magazine is retrieved.
Note: If you exchanged cartridges and clicked Continue instead of Override,
click Ok in response to a message stating that the slot containing the exchanged
cartridge should be empty.
2. The process continues as long as there are magazines with expired cleaning
cartridges in the cleaning partition or until you click Stop Exporting on the
Feedback Required screen. Remove the expired cartridges from each
magazine, place the magazine back into the TAP, and click Continue for each
one. When there are no expired cleaning cartridges left in the cleaning
partition, the process stops automatically and the Import/Export TeraPack
Magazines screen displays.
Override You exchanged the expired cleaning cartridges in the magazine for new ones.
The process continues as follows:
1. The TAP door closes automatically. The library moves the magazine in the
TAP back to the cleaning partition. It then retrieves the next magazine from
the cleaning partition and delivers it to the second TAP. The TAP doors
alternate as each magazine is retrieved.
2. The process continues as long as there are magazines with expired cleaning
cartridges in the cleaning partition or until you click Stop Exporting on the
Feedback Required screen. Exchange the expired cartridges in each
magazine, place the magazine back into the TAP, and click Override for each
one. When there are no expired cleaning cartridges left in the cleaning
partition, the process stops automatically and the Import/Export TeraPack
Magazines screen displays.
Stop Exporting The expired cleaning cartridge you removed or exchanged is the last one you
want to process.
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Figure 163 Select the partition, TAP, and the direction of the
move.
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6. Use the Chamber drop-down list to select the source chamber for the
move, then click Go to refresh the screen.
For moves to the TAP from either the entry/exit or storage pool, the
selected chamber is the source for the move. The TeraPack Case
Contents list shows the barcodes of the cartridges in the magazine in
the selected chamber.
For moves from the TAP to either the entry/exit or storage pool, the
selected chamber is the destination for the move. Use the Chamber
drop-down list to select an empty chamber in the selected pool.
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7. Click Add Move. An entry listing the move you just defined appears in
the Move Queue list.
8. Repeat Step 5 on page 260 through Step 7 to add more moves to the
Move Queue.
Notes: Changing the selected partition or the selected TAP clears the
move queue.
If you select the Center TAP, You can add moves from
different directions to the same move queue. When using the
Left TAP, all moves in the queue must be either imports or
exports.
If you do not want to perform one or more of the moves in
the queue, do the following:
Select the move and click Delete to remove it from the
Move Queue list.
Click Delete All to remove all of the defined moves from
the Move Queue list.
9. Continue with Start the Moves on page 266.
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5. Select the Partition from which you want to export, or to which you
want to import, TeraPack magazines.
6. Select whether to move magazines to, or from, the Storage pool or
entry/exit (EE) pool.
7. Select the desired option for uploading the move queue file.
Select... To...
Remote Upload the move queue file using the BlueScale web interface.
Note: This option is only available if your are logged in using the RLC.
USB Upload the move queue file from a USB device connected to the LCM or
operator panel.
Important: The move queue file must be named
MediaExchangeMoves.txt. The library does not recognize any other file
name. The file must be stored in the root of the USB device.
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8. Click Upload.
If you selected USB, the Advance Import/Export screen displays.
Continue with Step 9 on page 265.
If you selected Remote, the RLC Upload Media Exchange Move File
screen displays. Use your web browser’s upload feature to find the
file, and then click Next. The Advanced Import/Export screen
displays with a new button labeled Populate.
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Select... To...
Continue Process the next move in the queue.
1. The TAP door closes automatically and the library performs the next move.
2. The TAP door opens and a Feedback Required screen displays waiting for
you to remove or insert a magazine. The TAP doors alternate as additional
moves are processed.
3. The process continues until all of the moves in the queue are processed or
until you click Stop Exporting on the Feedback Required screen. Continue to
remove or insert a magazine in the TAP, clicking Continue for each one. When
all of the defined moves are completed, the process stops automatically and
the Advanced Import/Export TeraPack Magazines screen displays.
Stop Exporting Stop processing the move queue.
If you selected the Left TAP The Bulk TAP Move Confirmation screen
displays a confirmation message with instructions for performing the
move operation (see Figure 152 on page 244).
a. Select Continue.
Important If the carousel contains magazines from a previous export or import operation, the
library alerts you to remove those magazines. When the door release button LED is
solid green, press it to open the bulk TAP door. Remove the magazines, close the
door firmly by pressing at the top and bottom, and select Continue to restart the
import process.
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CHAPTER 8
Using the Cartridge Inventory
This chapter describes using the library’s cartridge inventory to identify
and move cartridges within the library. See Chapter 7 – Importing and
Exporting Cartridges, beginning on page 231 for information about
importing and exporting magazines and cartridges.
Topic
Understanding the Cartridge Inventory page 270
Viewing and Downloading the Cartridge page 270
Inventory
View the Cartridge Inventory for a Location page 271
Download the Cartridge Inventory page 273
Locating a Specific Cartridge page 277
Moving Cartridges Within a Partition page 278
Move Cartridges Using the BlueScale page 278
Inventory Screen
Upload and Process the Move Queue File page 286
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4. Use the Source drop-down list to select the location for which you want
to view the cartridge inventory, then click Go. The Source list refreshes
to display a list of the cartridges in the requested location type.
Available sources
(storage partition
shown)
Figure 168 Select the source type for which you want to view the inventory.
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Click Advanced to
display the advanced
inventory options.
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Important The option to download the inventory file to a USB device is grayed out if the USB
device is not connected and given time to mount before you click Advanced on the
inventory screen.
Figure 170 Select the download option for the inventory file.
7. Select the desired option for downloading the inventory file. As soon as
you make your selection, the download process begins.
Click... To...
Remote Browser Automatically open the XML file on the computer accessing the library’s
BlueScale web interface.
Notes:
This option can only be selected if you are accessing the library using the
BlueScale web interface (RLC).
If the application associated with XML files is a web browser, the XML file
opens in a new browser window.
USB Save the XML file to the root of the USB device connected to the LCM or
operator panel (T950B only). The file name uses the following format:
[Partition Name]_[yyyy-mm-dd]_[hh_mm_ss].xml
Note: This option can only be selected if you connected a USB device to the
library before you clicked Advanced.
8. If the XML file was successfully saved to the USB device or if the library
detected errors, a Download Verification screen displays. If errors are
reported, resolve them and then repeat the download process.
Note: The Download Verification screen does not display if the file
successfully downloads to the remote computer.
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If you selected the USB option, move the USB device to a computer
and open the XML file.
To view the XML file in spreadsheet format, use Microsoft Excel®
2007 or later, or use another spreadsheet program that supports the
XML file format.
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4. If you are moving a cartridge that is already in the library, locate and
select the cartridge you want to move in the Source list, as described in
Locating a Specific Cartridge on page 277.
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Important You cannot use the Inventory screen to move a cleaning cartridge in a cleaning
partition to a drive in a storage partition. Instead, use the Clean button on the
Drives screen (see Manually Cleaning a Drive on page 476).
Available destinations
(storage partition shown)
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6. If you are moving a cartridge to a slot, locate and select the desired slot
in the Destination list.
7. Click Add Move. An entry listing the move you just defined appears in
the Move Queue list.
8. Repeat Step 3 on page 279 through Step 7 on this page for each
additional cartridge you want to move.
Note: If you want to remove one or more of the moves in the queue:
Select the move and click Delete to remove it from the Move
Queue list.
Click Delete All to remove all of the defined moves from the
Move Queue list.
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Process the Move Queue Use the following steps to process the move
queue created using the Inventory screen.
1. If you are moving cartridges into the library, prepare the cartridges as
described in Preparing Cartridges for Use on page 232.
Note: When importing cartridges, you do not need to put the prepared
cartridges into a magazine. You are prompted to insert the
prepared cartridge into the selected empty slot in the magazine
that is delivered to the TAP.
2. Choose one of the move processing modes:
Figure 175 Click Start Moves or Start in Background to begin processing the
move queue.
Click... To...
Start Moves Begin processing the moves in the order that they are listed in the queue. A
progress screen tracks the progress of the move operations. When all of the
moves in the queue have been processed, the screen displays the status of each
move. No other operations can be started until the moves complete.
Note: If the TAP is the source for or destination for a move, a Feedback
Required screen displays.
From TAP — The magazine containing the destination slot is moved to the TAP
so that you can insert a cartridge in the slot indicated by the Feedback
Required screen. The magazine is then returned to its original location.
To TAP — The magazine containing the source slot is moved to the TAP so that
you can remove or replace the cartridge from the slot indicated by the
Feedback Required screen. The magazine is then returned to its original
location.
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Click... To...
Start in Background Begin processing the moves in the background. The front panel or RLC is
available for some operations.
Notes:
You are not able to edit the partition, import or export cartridges into the
partition, or create another move queue for the partition while background
moves are in progress.
Start in Background is not available if the move queue includes moves to or
from the TAP.
The library posts informational messages after every 10 moves in the move
queue and when the all moves complete.
Important The maximum number of moves that can be configured in a single move queue is
100 source/destination pairs.
Important The barcode for a cartridge can only be used as the source in the first move of that
cartridge in a connected sequence of moves. The remaining moves in the sequence
must specify either a slot or a drive as the source. For example, in a sequence that
moves a cartridge from a storage slot to a drive and then back to the storage slot,
only the move from the slot to the drive can use the barcode as the source.
Notes: The option to upload a move queue file is only available for
storage partitions.
Moves to or from the TAP are not supported.
1. Use one of the following methods to obtain an inventory listing for the
partition in which you plan to move the cartridges:
Download the partition inventory using the Advanced option on the
Inventory screen (see Download the Cartridge Inventory on
page 273).
Download the partition inventory using the XML command
interface. See the Spectra Tape Libraries XML Command Reference for a
detailed description of each parameter in the downloaded inventory
file.
Note: Both methods return the same information.
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2. Using an ASCII text editor, create a file containing the list of moves you
want to configure. Each line of the move queue file must specify a
source and destination separated by a delimiter.
The format of each line is:
[source_id][source_num][delimiter][destination_id]
[destination_num]
where:
Note: The slot numbers and drive numbers are assigned by the library.
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3. Examine the move queue file carefully to make sure that each line is
formatted correctly and contains both a source and a destination. When
the library parses the uploaded file, it will reject the file if it contains
any syntax errors.
4. Save the move queue file as an ASCII text file.
Note: If you plan to use a USB device to upload the move queue file,
save the file to the root of the drive using the file name
MoveQueue.txt.
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Upload and Process the Move Queue File After you finish creating the
move queue file, use the following steps to upload and process the file.
1. Log into the library as a user with superuser or administrative
privileges.
2. If you saved the move queue file to a USB device, connect the device to
one of the USB ports on the LCM or operator panel and allow time for
the device to mount before proceeding (see Connect a USB Device to
the Library on page 184).
Important The option to upload the move queue file from a USB device cannot be selected if
the USB device is not connected and mounted before you click Advanced on the
inventory screen.
3. From the library user interface, select General > Inventory. The
Inventory screen displays showing the information for the last partition
that was viewed on either the Inventory screen or the Import/Export
TeraPack Magazines screen.
4. If you want to upload the move queue to a storage partition other than
the one currently displayed, select the desired partition from the
Partition drop-down list, then click Go.
Note: Using a move queue file is only supported for storage partitions.
5. Click Advanced to display the options for uploading and processing the
move queue file (see Figure 169 on page 274).
6. On the Advanced Inventory screen, select the Upload Moves tab.
Figure 176 Select the upload options for the move queue
file.
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7. Select the desired option for uploading the move queue file.
Select... To...
Remote Upload the move queue file using the BlueScale web interface.
USB Upload the move queue file from a USB device connected to the LCM or
operator panel.
Important: The move queue file must be named MoveQueue.txt. The
library does not recognize any other file name. The file must be stored in the
root of the USB device.
8. Click the button that describes how you want the file processed.
Click... To...
Upload to Move Upload the file to the library. Once uploaded, you can view the parsed move
Queue queue file in the Move Queue list on the Inventory screen to review the
uploaded moves. After reviewing the Move Queue, choose one of the
following:
Click Start Moves to begin processing the moves in the order that they are
listed in the queue. The front panel is locked while the library processes the
moves.
Click Start in Background to begin processing the moves without locking the
front panel.
Upload and Start Upload the file to the library and begin the moves immediately. No other
Moves operations can be started until the moves complete.
Upload and Start in Upload the file and start the moves in the background. The front panel or RLC
Background is available for some operations.
Notes:
The library posts informational messages after every 10 moves in the move
queue and when the all moves complete.
You are not able to edit the partition, import or export cartridges into the
partition, or create another move queue for the partition while background
moves are in progress.
If you selected the USB option, the library retrieves the move file
from the USB device.
If you selected the Remote option, the RLC Upload Files screen
displays. Use your web browser’s upload feature to find the file, and
then click Next.
Figure 177 Locate the move queue file and select it (Internet
Explorer shown).
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9. After the move queue file uploads, the library parses the file to create
the move queue.
The parser ignores blank lines and case where possible. It does not
determine whether the moves or the order of the moves is possible. If
the parser encounters any parsing errors which are insurmountable or
if the file contains syntax errors, the library rejects the move file and
generates a system message indicating that the move file contained
errors and listing the line numbers where the errors were detected.
For example, if line 1 in the MoveQueue.txt file uploaded from the USB
device is BC000618L3;Slot, the library posts the following message
indicating that the line did not include a value for destination_num:
--------------------------------------------
File \USB Disk\MoveQueue.txt has invalid moves in its list
Invalid Parse on line 1: BC000618L3;Slot
---------------------------------------------
If the library detected an error in the move file, correct the move file
(see Create a Move Queue File on page 283) and then repeat Step 2 on
page 286 through Step 8 on page 287.
10. The library then processes the moves based on your selection in Step 8
on page 287.
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CHAPTER 9
Configuring and Using Media
Lifecycle Management
This chapter describes how to use BlueScale Media Lifecycle Management
to proactively monitor and report on the health of the cartridges in your
library. See MLM Best Practices on page 511 for information about using
Media Lifecycle Management (MLM) effectively in your environment and
ensuring that your MLM data is protected.
Topic
BlueScale Media Lifecycle Management page 290
Spectra Certified MLM-Enabled Media page 290
Automatic Media Discovery page 291
Media Tracking and Reporting page 293
MLM PreScan and PostScan page 296
Additional MLM Features page 297
Enabling MLM and Configuring Global Settings page 299
Enable MLM and Configure Settings page 299
Configure How Storage Capacity Displays page 303
Configure PostScan Blackout Periods page 304
Using Media Lifecycle Management page 306
Add Cartridges to the MLM Database page 306
Discover Cartridges Manually page 308
Stop the Discovery Process page 310
Using PreScan page 310
Using PostScan page 312
Operational Overview page 312
Address Requirements for Use page 316
Enable PostScan page 317
Request a Manual PostScan page 317
Pause the PostScan Process page 319
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Topic
Using MLM Reporting page 321
Generate MLM Reports page 321
Save an MLM Report page 326
Override a Poor Cartridge Health Report page 328
Managing the MLM Database page 329
Back Up the MLM and DLM Databases page 330
Verify the Database Backup File page 332
Delete MLM Records From the Database page 332
Download the MLM Database for Analysis and page 335
Archival
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Filled capacity
Figure 178 The General Status screen shows the storage capacity usage for the
selected partition.
Media Alert The Media Alert feature generates a system message when a
tape’s health is identified as poor (red) during five consecutive loads. This
message is only generated once per tape. A separate system message is
generated whenever a cartridge experiences a hard error.
Tracking Non-MLM-Enabled Media MLM tracks the basic health
information for data cartridges that are not MLM-enabled. This basic
health information is based on tape log data retrieved from an MLM-
capable drive when the cartridge is ejected. The data pertinent to media
health is stored in the MLM database and used to determine the media
health status (Usable or Impaired) included in Media Lifecycle
Management reports.
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Important Before disabling (or re-enabling) Media Lifecycle Management, make sure that
none of the drives in the library contain a cartridge. Use your application software
to unload cartridges from the drives and return them to the slots in the library.
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Important If you select None in the Convert to Broadcast Hours field, leave the Override
Broadcast Bit Rate value set to 0.
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4. The choice that you make in the Broadcast Hours field automatically
selects a default Override Broadcast Bit Rate. If necessary, change the
Override Broadcast Bit Rate as required for your environment. The
default value for the broadcast bit rate depends on the Broadcast Hours
conversion you selected.
5. Click Save. The Filled Capacity bar graph on the General Status screen
changes to reflect hours of content based on the settings for Convert to
Broadcast Hours.
Important When configuring blackout periods, keep the following information in mind:
The blackout periods you configure apply to all of the partitions in the library.
If PostScan is actively verifying a tape at the time the blackout period starts, it
completes the current scan. No additional tapes are scanned until the blackout
period expires.
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3. In the PostScan Blackout Periods pane, use the Start and Stop drop-
down lists to set the start and end times for the blackout period for each
day of the week.
Notes: Times are based on a 24-hour clock, where 0 is midnight.
To disable the blackout period for a specific day, set both
Start and Stop to 0.
By default, the blackout periods are all set to 0 (disabled). The
PostScan process runs whenever there are tapes in the
PostScan queue and a Global Spare drive is available.
4. Click Save.
5. The blackout periods you set take effect when you enable PostScan for
individual partitions by configuring one or more PostScan triggers (see
Enable and Configure MLM PreScan and PostScan on page 206).
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Important If a cartridge is write-protected when it is inserted into a drive, the library cannot
update the MLM information on the cartridge’s MAM.
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4. Select the partition containing the cartridges you want to add to the
MLM database, then click Next.
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USING PRESCAN
Overview The MLM PreScan feature is a background process that replaces
the default Media Auto Discovery process in partitions where it is enabled;
unlike Media Auto Discovery it does not operate globally. PreScan is
enabled when you configure the partition (see Enable and Configure MLM
PreScan and PostScan on page 206).
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Consideration Requirement
Drive Firmware LTO-4: requires 97F9 or later firmware.
LTO-5: requires B170 or later firmware.
LTO-6 and later generations: supported with any firmware.
TS11xx technology: supported with any firmware.
Updating MLM Updating the cartridge MAM requires the cartridge to be write-enabled.
Data on MAM Important: If a cartridge is write-protected when it is inserted into a drive, the
information about the cartridge is added to the MLM database, but the library
cannot update the MLM information on the cartridge’s MAM.
Drive Availability The media discovery process loads the cartridges in the partition into the drives
assigned to that partition. While in use for PreScan, host moves to the drives being
used are delayed until the PreScan operation completes. Spectra Logic highly
recommends that you perform the manual media discovery process when your
storage management software is not accessing the library and the library is idle.
Auto Drive Clean Auto drive clean operations do not start while PreScan is running on any
Restrictions partition that is associated with the cleaning partition. If a drive requires cleaning,
wait until the PreScan operation is complete and then manually clean the drive.
Cleaning Partitions The PreScan feature cannot be enabled for a cleaning partition and does not
affect the operation of cleaning cartridges.
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USING POSTSCAN
This section provides detailed information about how PostScan operates,
as well as prerequisites for using PostScan and performing manual
PostScan operations.
Important PostScan is enabled and configured for each individual partition. PostScan does not
operate until the PostScan option is selected and one or more triggers are specified for
the partition (see Enable and Configure MLM PreScan and PostScan on page 206).
Operational Overview
PostScan — either FullScan or QuickScan — performs a readability
verification test to verify data integrity for all of the cartridges in the MLM
database. FullScan uses an LTO-4 or later generation or TS11xx technology
Global Spare drive assigned to the partition and QuickScan uses an LTO-5
or later generation or TS11xx technology drive in the partition or Global
Spare drive assigned to the partition to check each cartridge in the partition
for media errors that can impact the ability to restore the data.
The PostScan process is performed by the library independent of the
storage management software normally used to read and write data to the
tape. You can choose to perform PostScan either automatically or manually.
For automatic scans you can set the scanning frequency and select options
to determine the type of scan performed.
Using FullScan on tapes that are written using variable-length block sizes
is not recommended.
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Before beginning the PostScan process, the library verifies that the
following prerequisites are met:
The system is idle for the period of time specified for the partition (see
Enable and Configure MLM PreScan and PostScan on page 206).
The library is not currently in a PostScan blackout period (see
Configure PostScan Blackout Periods on page 304).
If Full Scan is enabled, an LTO-4 or later generation or TS11xx
technology Global Spare drive assigned to the partition is available.
— OR —
If QuickScan is enabled, an LTO-5 or later generation or TS11xx
technology drive in the same partition as the cartridge that met the
PostScan trigger criteria is available.
— OR —
If QuickScan with Spare Drives is enabled, an LTO-5 or later
generation or TS11xx technology Global Spare drive assigned to the
partition is available.
Cartridge Scanning
If the PostScan prerequisites are met, the library inserts the first cartridge
in the PostScan queue into an available drive. The cartridges in the
PostScan queue are processed on a first-in-first-out (FIFO) basis.
Depending on the PostScan option selected for the partition, the drive
loads the cartridge and begins one of the following operations to check for
media errors.
Notes: PostScan reads the data on the tape but does not process this
data into a usable form. It simply verifies that it can read the
data from the tape.
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Consideration Description
Drive Firmware LTO-4: requires 97F9 or later firmware.
LTO-5: requires B170 or later firmware.
LTO-6 and later generations: supported with any firmware.
TS1140 technology: requires 3A07 or later firmware.
TS1150 technology: requires 460E or later firmware.
TS1155 technology and later generations: supported with any firmware.
Updating MLM Updating the cartridge MAM requires the cartridge to be write-enabled.
Data on MAM Important: If a cartridge is write-protected when it is inserted into a drive, the
information about the cartridge is added to the MLM database, but the library
cannot update the MLM information on the cartridge’s MAM.
Drive Support for LTO-4: Only the FullScan option is available when using LTO-4 drives.
PostScan FullScan, QuickScan, and QuickScan using Global Spare are available for all
Fibre Channel LTO-5 and higher, and TS11xx technology drives.
Partitions using SAS drives cannot use FullScan or QuickScan using a Global
Spare drive.
Note: While a drive is in use for QuickScan operations, it is unavailable to the
storage management software.
Background To protect you from making changes that could negatively impact the library's
Operations operation, the BlueScale software automatically prevents you from performing
certain operations while either a FullScan or a QuickScan that uses Global Spare
drives is running. However, you can pause the FullScan or QuickScan
operation if you cannot wait for it to complete. See Background Operations on
page 297 for detailed information.
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Consideration Description
Storage When using automatic PostScan to check your cartridges, configure your
Management storage management software to allow at least 15 minutes for a requested move
Software to complete. If a cartridge is in the process of being scanned when it is
Configuration requested for a backup or restore operation, it must be unloaded from the
Global spare and moved to another drive before the move request is reported as
complete.
Global Spare Drives Both FullScan and QuickScan using Global Spare require a Global Spare drive.
Although a Global Spare drive can be shared by multiple partitions, assigning a
separate Global Spare drive to each partition is recommended. Each partition
can then perform PostScan whenever the prerequisites are met, without waiting
for PostScan in another partition to complete.
Blackout Periods Because the storage management software can potentially request a tape that is
currently undergoing verification, you can configure blackout periods during
which the PostScan operation is suspended. Configuring blackout periods
ensures that PostScan does not operate during your normal backup window.
The blackout periods apply to all of the storage partitions in the library. See
Configure PostScan Blackout Periods on page 304 for instructions.
Cleaning Partitions The PostScan feature cannot be enabled for a cleaning partition and does not
affect cleaning tapes.
Enable PostScan
PostScan is enabled by selecting one or more trigger criteria when you
configure a partition (see Enable and Configure MLM PreScan and
PostScan on page 206). The available PostScan options depend on the drive
type and whether or not a Global Spare drive is assigned to the partition.
Important PostScan is enabled and configured for each individual partition. PostScan does not
operate until the PostScan option is selected and one or more triggers are specified
for the partition.
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4. If the media is in a partition other than the one currently displayed, select
the desired partition from the Partition drop-down list, then click Go.
The Source list refreshes to display a list of the cartridges in the
requested partition. The list shows the name of the location (for
example, the slot number) and the barcode label information for the
cartridge in that location.
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5. Select the cartridge that you want to check for media errors. You can
select the cartridge either from the Source list, by entering its barcode,
or by entering the slot number where it is located.
To select a cartridge Follow these steps...
using the...
Source list Scroll through the list of available media and select the desired cartridge.
Slot number 1. Enter the slot number for the cartridge you want in the View Source Slot field.
2. Click Go. The Source list refreshes to show the requested cartridge
highlighted at the top of the list.
3. Click the cartridge to select it.
Barcode label 1. Enter the barcode label information for the cartridge you want to locate in the
information Find by Barcode field.
2. Click Find. The Source list refreshes to show the requested cartridge
highlighted at the top of the list.
3. Click the cartridge to select it.
Important: Only the slots below the top one displayed in the list are searched.
Scroll to the top of the source list before clicking Find. The search starts at the
second visible slot.
Important Pausing PostScan affects all partitions that are configured to use PostScan.
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Use the following steps if you need to temporarily pause the PostScan
process.
1. From the toolbar menu, select Maintenance > Media Lifecycle
Management. The Media Lifecycle Management Tools screen displays.
Note: The Pause PostScan button is only present if the PostScan
process is running.
2. Click Pause PostScan to pause the PostScan operation for one hour so
that you can use the Global Spare or perform other library operations.
After an hour passes, the library restarts the PostScan operation on the
tape that was being verified at the time of the interruption, provided
the PostScan prerequisites listed on page 312 are met.
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Figure 191 Select the partition for which you want to display
the media health report.
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4. Select the type of report you want from the Report drop-down list.
Note: Information about MLM-enabled cleaning cartridges only
appears in the Exported Media, Cleans Remaining, and Born on
Date reports.
This report... Shows...
Media Health The barcode label information, the overall health (media health), and the load
count (the number of times the cartridge was loaded into a drive) for each
MLM-enabled cartridges in the selected location.
The barcode label information for each non-MLM-enabled cartridge and
whether the cartridge appears to be usable or impaired.
Remaining The remaining capacity and maximum capacity for each MLM-enabled data
Capacity cartridge. The capacity reflects the native capacity of the cartridge, not the
compressed capacity.
Notes:
Until a data cartridge is loaded into, threaded, and then unloaded from a
drive for the first time, its remaining capacity and maximum capacity report
as “0”.
The remaining capacity and maximum capacity for a cartridge are displayed
as GB or TB.
This report is not available for non-MLM-enabled cartridges.
Load Count The load count for each MLM-enabled data cartridge in the selected location
and the born on date (the date on which Spectra Logic enabled the cartridge to
support MLM tracking and reporting).
Note: This report is not available for non-MLM-enabled cartridges.
Write Errors The number of soft errors and the load count for each MLM-enabled data
cartridge.
Note: This report is not available for non-MLM-enabled cartridges.
Cleans Remaining The number of cleanings remaining and the born on date for each MLM-
enabled cleaning cartridges.
Note: This report is not available for non-MLM-enabled cartridges.
Born on Date The date that the MLM-enabled cartridge (both data and cleaning) was created
and certified by Spectra Logic and the load count for each cartridge.
Note: This report is not available for non-MLM-enabled cartridges.
Exported Media A list of all the MLM-enabled cartridges (both data and cleaning) that were
exported from the library, sorted by the export time (oldest first). The report
also shows the user name of the person who exported the media.
Note: This report is not available for non-MLM-enabled cartridges.
Last Write Time Shows the time and date for the most recent write and read operations for each
Last Read Time MLM-enabled data cartridge.
Note: This report is not available for non-MLM-enabled cartridges.
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MLM health
icons
Figure 192 Use the health icons on the Media Lifecycle Management Report
screen to quickly determine media health.
The following table describes the meaning of each media health icon.
Select the barcode next to the icon to view detailed information about
that specific piece of media.
Icon Health score Meaning
100 – 80 The media health is Good.
Data cartridge: The media is in good condition and operating properly. The
cartridge can be used for writing new data and reading previously written
data.
Cleaning cartridge: More than 10 cleaning cycles remain on the cartridge.
79 – 50 The media health is Average.
Data cartridge: When the Health graph on the Details screen for the cartridge
falls below a health score of 80, the media health icon changes from green to
yellow (generally due to normal aging). For maximum reliability, only use the
cartridge for restores.
Cleaning cartridge: The cleaning cartridge is near expiration. From one to ten
cleaning cycles remain.
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For Spectra Certified Media, all MLM information for the tape
cartridge displays, including
A Health graph — Media health is based on the MLM-tracked
history of the cartridge. The health status indicated by the
Health graph may fluctuate until the cartridge is loaded six
times.
CarbideClean status — When using CarbideClean media, the
Details screen includes additional information related to the
CarbideClean process. This information is not present for MLM
media that was not put through the CarbideClean process.
Environmental Statistics — For LTO-9 media or LTO-8 media
used in an LTO-9 drive, environmental information for the time
the tape was in the drive displays.
Health graph
CarbideClean
data
Environmental
data
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4. Select the data to include in the saved report and how you want the
report saved.
Note: If you want to email the report, the intended recipient must be a
previously configured mail user (see Configure Mail Users on
page 124).
This option... Saves...
Report All Media A report containing all of the available detailed MLM data for MLM-enabled
Lifecycle Data media in the selected location (a specific partition or the total library).
Note: Depending on the number of cartridges in the selected location, this
report can be quite large.
Report Selected Only the fields displayed in the report that you selected on the Media Lifecycle
Data Management Report screen (Figure 192 on page 323).
Note: The headings in the saved report reflect the fields displayed in the
report you selected in the Media Lifecycle Management Report screen.
Zip Report The report as a zip file. Zipping the report is especially useful when emailing
the Report All Media Lifecycle Data report.
Note: If you unzip the report using the standard format used by most file-
zipping applications, the application creates the following directory structure:
*\hard disk\lc\reports.
Mail Report to The report and attaches it to an email sent to a previously configured mail user.
Use the drop-down list to select the recipient for the report file.
Note: Do not use the default [email protected] email user. Spectra
Logic does not save emailed MLM report files unless they are specifically
requested for troubleshooting.
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5. Click Save to send the report to the selected destination. Click Previous
to return to the Media Lifecycle Management Report screen without
sending the report.
Important Do not reset the cartridge health unless you believe that the reported poor health
is due to drive problems and not the cartridge or you are specifically directed to do
so by Spectra Logic Technical Support.
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3. Click the green arrow button for the cartridge. The library adjusts
parameters used to calculate the tape health until the reported health is
Average.
Override MLM
health
Figure 196 Click the green override button to reset the reported health for an
MLM-enabled LTO cartridge.
4. Attempt to resolve the issues that were causing the media health to be
reported as poor.
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Important Backing up the MLM and DLM databases requires the library to be idle.
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9. Use the Select the Destination drop-down list to select the destination
for the saved file.
Notes: To send the file to someone who is not already listed as a
library mail user, you must first configure that person as an
email recipient as described in Configure Mail Users on
page 124.
The check box option at the top of the screen only relates to
the system messages indicating that the utility completed
successfully (or failed). It does not relate to the MLM
database file itself.
10. If you want to compress the file to make it smaller, select On in the
Compress Files? drop-down list.
11. Click Run Utility.
After a brief delay, the Utility Results screen displays, showing that the
database file was either saved or sent.
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When a tape is retired or permanently exported from the library, you can
manually delete its record from the MLM database. Records can be deleted
individually or as a group.
Figure 198 Use the trash can icon to delete individual records from the MLM database.
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4. Select the cartridge records you want to delete from the MLM database.
Note: An asterisk (*) indicates that the cartridge was exported from the
library.
5. Click Delete Selected to remove the selected records from the MLM
database.
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Important The MLM information contained in the CSV file cannot be used to restore the MLM
database. Always maintain a current backup of the MLM database as described in
Back Up the MLM and DLM Databases on page 330.
Note: The MLM Report button is only available when you access the
library using the BlueScale web interface (RLC). It is not
available from the operator panel.
1. Log into the library as a user with superuser or administrator privileges.
2. From the toolbar menu, select Maintenance > Media Lifecycle
Management. The Media Lifecycle Management Tools screen displays.
3. Click MLM Report and use your browsers Open File dialog box to open
or save the file.
4. To view the information stored in the MLM database, open the CSV file
using a software program that supports this file type.
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CHAPTER 10
Using Drive Lifecycle Management
This chapter describes how to use BlueScale Drive Lifecycle Management
to proactively monitor the health of the drives in your library.
Topic
BlueScale Drive Lifecycle Management this page
Monitoring Drive Health Using DLM page 337
Using the Drive Health Icons page 339
Viewing and Saving a Detailed Drive Health page 341
Report
Downloading the DLM Database page 343
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Drive Health Reports A health icon next to each drive indicates the overall
health of the drive. Detailed reports provide information about the
cartridges that were loaded into the drive and any errors reported. The
DLM database containing the health information for every drive in the
library is backed up whenever the MLM database is backed up. The
reports can also be saved and exported as XML files.
Drive Testing If a drive is experiencing problems, the DLM drive test
wizard lets you test the basic functionality of the drive. This test, when
used in conjunction with other DLM data and MLM data, can help you
determine whether a drive or the media is the source of the errors you are
investigating.
User Privilege Requirements Only a user with superuser or administrator
privileges can access and use the DLM features.
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Each button on the Drives screen lets you perform additional operations.
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The drive health icon state is based on data collected for the drive when the
last cartridge was loaded in the drive. This data consists of the code
presented on the drive’s SCD or MCD, as well as tape alerts, and errors
detected at the time the tape is unloaded. See Interpreting the SCD and
MCD Codes on page 424 for detailed information about the SCD and MCD
codes. The following table describes the drive health status icons.
Note: Not all SCD and MCD codes have an associated DLM icon.
Icon Meaning
The drive health is Good.
The drive is operating normally.
The drive requires Attention.
Use the SCD or MCD code information on the Drive Details screen to
determine the type of action required. See Interpreting the SCD and
MCD Codes on page 424 to determine what action is needed to address
the condition.
The drive health is Poor.
The drive experienced an unrecoverable error or problem. Use the SCD
or MCD code information on the Drive Details screen to determine the
type of action required. See Interpreting the SCD and MCD Codes on
page 424 to determine what action is needed to address the condition.
The drive health is Unknown. The status of the drive cannot be
determined.
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3. Click Detail next to the drive for which you want to view more
information. The Drive Details screen displays.
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4. Click DLM on the Drive Details screen to view a detailed Drive Lifecycle
Management report.
Note: The DLM button on the Drive Details is not present if MLM and
DLM are not enabled (see Enable and Configure MLM PreScan
and PostScan on page 206).
The Drive Lifecycle Management Report screen is divided into four
panes, which are described in the following table.
This pane... Shows...
Drive health The drive identifier and any status information. The drive health icon indicates
overview the drive’s overall health at the time the screen was displayed.
Figure 206 Check the drive health icon for the overall
health of the drive.
Summary of tapes The barcode label information and health information for the last 10 cartridges
loaded into the drive. The health icon indicates the cartridge health at the time
the cartridge was unloaded from the drive (Tape Health at Unmount) and the
current health status stored in the MLM database (Current Tape Health). Refer
to the table on page 323 of Chapter 9 – Configuring and Using Media Lifecycle
Management, beginning on page 289 for descriptions of the icons related to
media health.
Note: Depending on the drive’s history, this pane may not have any entries.
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Important The DLM database information in the XML file cannot be used to restore the DLM
database. The information required to restore the DLM database is backed up with
the MLM database. See Back Up the MLM and DLM Databases on page 330 for
information about backing up the MLM database.
Note: The DLM Report button is only available when you access the
library using the BlueScale web interface (RLC). It is not
available from the operator panel.
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3. Click DLM Report. The XML file opens in the application associated
with that file type on the computer accessing the library’s BlueScale
web interface.
Note: Typically, the application associated with XML files is a web
browser. Depending on the browser, the file may open in a new
browser window.
4. Use the File > Save option in the application that opened the XML file
to save it to a known location on your computer.
5. You can open the saved XML file using Microsoft Excel 2007 or later, or
use another program that supports the XML file format.
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CHAPTER 11
Configuring and Using AutoSupport
This chapter describes how to configure and use AutoSupport with your
library. All AutoSupport functionality is included with your library purchase.
Topic
AutoSupport Overview this page
Configuring AutoSupport page 348
Configure Mail Recipients page 348
Configure AutoSupport Profiles page 349
Configure Alarms page 353
Configure Log Set Forwarding page 354
Using AutoSupport page 356
Create New Support Tickets page 356
Update Existing Support Tickets page 361
AUTOSUPPORT OVERVIEW
AutoSupport configures the library to automatically notify support
personnel or others with messages or when specific events occur. It can also
be used to open or update a support ticket and send it to a specified
recipient or to Spectra Logic Technical Support. AutoSupport can be used
without configuring the library with email access by saving the ASL sets
generated by AutoSupport to a USB device and then manually sending an
email containing the stored information to Spectra Logic Technical Support.
Note: AutoSupport Log (ASL) information is only for troubleshooting
purposes. This log information is separate from the data path
and contains no customer data.
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Log Forwarding
This feature configures the library to send monthly ASL files to
preconfigured recipients (see Configure Log Set Forwarding on page 354).
Critical Alarms
When you enable critical alarms, the library automatically generates an
ASL file whenever any of the events in the following table occurs. If you
configured one of your AutoSupport profiles as the AutoSend Profile (see
Step 4 on page 351), the library automatically sends the ASL file to the mail
recipients in the AutoSend profile.
Note: If you select [email protected] as a mail recipient in
the AutoSend profile, the library also sends the ASL file and a
ticket request to Spectra Logic Technical Support.
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Chapter 11 — Configuring and Using AutoSupport Configuring AutoSupport
CONFIGURING AUTOSUPPORT
If you have any questions about configuring AutoSupport, contact Spectra
Logic Technical Support (see Contacting Spectra Logic on page 7).
Note: To simplify entering the information required to configure and
use AutoSupport, use the BlueScale web interface or a keyboard
attached to the LCM.
Network and Support Contract Requirements Before you configure
AutoSupport, Spectra Logic recommends connecting the library to an
email gateway. You need to do the following:
Connect an Ethernet cable to the Ethernet connector on the LCM (see
Figure 17 on page 45).
Obtain the library’s IP address, subnet, and gateway address (see
Configure Network Settings on page 121).
User Privilege Requirements Only a user with superuser or administrator
privileges can configure the AutoSupport features.
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3. Enter the information for your contact person in the fields provided.
This information determines how Spectra Logic contacts this person.
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5. Click Next. The Save Profile screen displays. Verify that all of the
information shown is correct.
If any information needs to be changed, click Previous to display the
screen in which the changes need to be made.
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Configure Alarms
Use the steps in this section if you want the library to automatically
generate an ASL file in the event that any of the critical events listed under
Critical Alarms on page 346 occurs.
1. If you did not already do so, configure one AutoSupport profile as the
AutoSend recipient (see Step 4 on page 351).
2. Click Configure Alarms from the AutoSupport screen. The AutoSupport
Critical Alarm Configuration screen displays.
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USING AUTOSUPPORT
AutoSupport provides the easiest way to open a support ticket or incident.
The following sections describe how to open or update a support ticket
using AutoSupport.
You can also open a support incident using the Spectra Logic Technical
Support portal. For instructions on submitting a support incident through
the support portal, see Opening a Support Ticket on page 507.
User Privilege Requirements Only a user with superuser or administrator
privileges can open and modify support tickets using AutoSupport.
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5. Click Select next to the profile for the main contact person for the issue.
The Select Ticket Type screen displays.
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7. In the Select Ticket Type screen (Figure 222 on page 357), type a
detailed description of the issue in the Problem Description field,
including what happened just before the failure occurred.
Note: Supplying a detailed problem description helps support
personnel to address the issue more quickly and efficiently.
8. Click Next. The Confirm and Submit Ticket screen displays.
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If... Then...
The library is not connected to Select the check box at the top of the screen (shown in Figure 224) to
a network with an SMTP save the ticket information to a USB device instead of emailing it
server, from the library.
Notes:
The option to save the ticket to a USB device is only available if
you connected a USB device to the library before you clicked
Send Log Set to begin the ticket process.
After saving the ticket information to the USB device, you can
upload it to the Technical Support portal (see Accessing the
Technical Support Portal on page 504).
All of the information is Click Submit. A progress screen indicates that the ticket request
correct, (with log information) is being sent. When completed, the
AutoSupport Profiles screen displays.
When Spectra Logic receives the request, a ticket is opened and an
email response is sent to the user with a ticket number.
You need to change the 1. Click Previous to return to the Select Ticket Type screen.
problem description, 2. Modify the problem description as required.
3. Click Next to return to the Confirm and Submit Ticket screen.
You need to change the contact 1. Click Previous to return to the Select Ticket Type screen.
person’s information, 2. Click Profile Data on the Select Ticket Type screen to display the
Profile Summary screen.
3. Make any necessary changes in the Profile Summary screen.
4. Click Use Settings. The Select Ticket Type screen reappears
5. Retype the problem description.
6. Click Next to return to the Confirm and Submit Ticket screen.
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CHAPTER 12
Library Troubleshooting
This chapter describes troubleshooting steps you can take, as appropriate,
to help resolve problems you might encounter while operating the library.
Try these troubleshooting procedures before you open a support ticket with
Spectra Logic Technical Support. If you are unable to resolve the problem
yourself, open a support ticket (see Opening a Support Ticket on page 507).
Note: The library must be under warranty or have a valid service
contract in order to qualify for support (see Service Contract
Extension on page 529 to learn about service contracts).
Topic
Troubleshooting Library Problems page 363
Troubleshooting Library Initialization Issues page 363
Troubleshooting BlueScale User Interface Issues page 364
Troubleshooting MLM Issues page 367
Troubleshooting Encryption Issues page 368
Resolving Operational Issues page 370
Using BlueScale Hardware Health Monitoring page 372
Respond to HHM Notifications page 373
View Hardware Health Monitoring (HHM) Data page 377
Capturing Traces page 378
Resetting the Library page 381
Resetting Components page 382
Reset the LCM or RCM page 383
Reset a RIM or F-QIP page 384
Reset the LCM or RCM page 386
Discovering and Setting the BlueScale Vision page 386
Camera IP Address
Testing the Robotics page 396
Restoring the Library Configuration page 398
Restore From an Auto Configuration Save File page 399
Restore the Library Configuration Using a Saved page 404
Configuration
Restore the MLM and DLM Databases page 406
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Check... To...
System Messages Review any System Messages that were posted by the library (see Check and
Respond to Messages on page 168) and take any action described in the
message(s).
Error Sense Codes Look up the definition of an error sense code referenced in a system message
using the Spectra Tape Libraries SCSI Developer Guide.
Library BlueScale Confirm that your library is at the latest released version of BlueScale software
Software Version (see Check the Library BlueScale Software Version on page 447). Some
problems with library components may be fixed by updating the component
firmware if the library is using a downlevel BlueScale version.
Technical Support Find information about the most current version of BlueScale software and
Portal additional service and support tools. You can access the Technical Support
portal at support.spectralogic.com.
Note: Accessing many of the tools available on the Technical Support portal
requires creating a user account. See Accessing the Technical Support Portal on
page 504 for instructions.
Check the options under the Documentation and Knowledge Base menus for
additional troubleshooting information.
Check the Service & Contracts menu to view information about the warranty
and service options available for your library as well as the Spectra Certified
Media warranty.
Issue Resolution
Library hangs while The library gathers tasks at the beginning of the library initialization process,
gathering and displays this as its first task on the Library Initialization screen. If the
initialization tasks library is unable to gather the required initialization tasks within a few minutes
of powering on, contact Spectra Logic Technical Support for assistance (see
Contacting Spectra Logic on page 7).
Library hangs If the library cannot complete the initialization process, it generates system
during messages and enter maintenance mode. Contact Spectra Logic Technical
initialization Support for assistance (see Contacting Spectra Logic on page 7). Do not power
off the library.
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Issue Resolution
BlueScale screens Occasionally, the BlueScale interface may exhibit display problems (for
exhibit display example, one screen displays on top of another or there are multiple toolbars),
problems either in the operator panel user interface or through the web interface.
Click the refresh display button ( ) on the status bar to refresh the screen.
Important: If you have a keyboard connected to the LCM or if you are
accessing the library through the BlueScale web interface, do not use the
keyboard to refresh the screen (for example, by pressing F5). Doing so may
cause unpredictable results.
Cannot access the Make sure that the library is connected to the network via an Ethernet cable
library using the connected to the LCM. For a library with a Spectra LS and BlueScale12.3.0 or
BlueScale web later, make sure that the Ethernet cable for web access is connected to the left-
interface (RLC) most Ethernet port. The right-most Ethernet port on the LCM is a dedicated
EtherLib port. (see Figure 17 on page 45).
Make sure that the web server port is correctly configured for your
environment (see Web Server Port on page 115).
Make sure that an IP address is configured for the library (see Configure
Network Settings on page 121).
If SSL is enabled for the library, make sure that you enter the IP address using
the form: https://[library IP address].
See Connecting to the library remotely using the BlueScale web interface on
page 98 for additional information.
Reset the LCM to make sure that the Ethernet port is not hung (see Reset the
LCM or RCM on page 383).
Cannot change a Before attempting to change configuration settings:
configuration Recommended — Make sure that the drives in the partition are empty.
setting
Make sure that the host is not communicating with the library.
Make sure that no background processes are running (for example, Media
Auto Discovery, PreScan, or PostScan). If a background process is running,
the library displays a message indicating what it is.
If the background process is Media Auto Discovery, PreScan, or PostScan
and you cannot wait for the process to complete, you can stop or pause the
operation (Stop the Discovery Process on page 310 and Pause the PostScan
Process on page 319).
For all other background processes, wait until the process is completed and
then retry the configuration change.
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Issue Resolution
Cannot create a Make sure that you have:
new storage An active SLS key to support multiple partitions entered in the Option
partition Enablement panel of the System Settings screen (see Standard and upgraded
options for the library on page 111).
Unassigned licensed chambers available for use in the new partition. If
necessary, modify an existing partition to make chambers available (see
Modifying an Existing Partition on page 224), license additional chambers
with a CoD capacity key (see Capacity-On-Demand (CoD) on page 531), or
purchase a new frame.
One or more drives available for use in the new partition. If necessary,
modify an existing partition to make one or more drives available or install
additional drives.
Fewer than 16 storage partitions configured.
Notes:
Libraries running BlueScale software versions earlier than BlueScale12.6.3
are limited to eight storage partitions.
A single RIM can export up to eight partitions; a single RIM2 can export up
to 16 partitions.
Fewer than the maximum number of exporting controllers.
For libraries using BlueScale12.6.3 through 12.6.45.3, the library is limited
to six drive exporters. If there are fewer than six drive exporters, additional
partitions can have RIM or F-QIP exporters until you reach the partition
limit described above.
For BlueScale12.7.01 through BlueScale12.7.06.03, the maximum number of
exporting controllers (QIPs, RIMs, and drives) supported by the library is
six.
For BlueScale12.8.05 and later, the maximum number of exporting
controllers (QIPs, RIMs, and drives) supported by the library is 12.
Make sure that no background processes are running (for example, Media
Auto Discovery, PreScan, or PostScan). If a background process is running,
the library displays a message indicating what it is.
If the background process is Media Auto Discovery, PreScan, or PostScan
and you cannot wait for the process to complete, you can stop or pause the
operation (Stop the Discovery Process on page 310 and Pause the PostScan
Process on page 319).
For all other background processes, wait until the process is completed and
then retry the partition creation.
Cannot import or Make sure that no background processes are running (for example, Media Auto
export cartridges Discovery, PreScan, or PostScan). If a background process is running, the
library displays a message indicating what it is.
If the background process is Media Auto Discovery, PreScan, or PostScan and
you cannot wait for the process to complete, you can stop or pause the
operation (Stop the Discovery Process on page 310 and Pause the PostScan
Process on page 319).
For all other background processes, wait until the process is completed and
then retry the import or export operation.
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Issue Resolution
Cannot log into the Log into the library using the default superuser (su). See Configuring Library
library Users on page 104 for a list of the default user names and passwords.
Forgot the user
names or
passwords
Cannot use a Make sure that a Global Spare drive is assigned to the partition (see Assign
Global Spare drive Global Spare Drives on page 202).
to replace a Make sure that no background processes are running (for example, Media
malfunctioning Auto Discovery, PreScan, or PostScan). If a background process is running,
drive in the the library displays a message indicating what it is.
partition
If the background process is Media Auto Discovery, PreScan, or PostScan
and you cannot wait for the process to complete, you can stop or pause the
operation (Stop the Discovery Process on page 310 and Pause the PostScan
Process on page 319).
For all other background processes, wait until the process is completed and
then retry activating the Global Spare.
Operator panel 1. Display the soft keyboard.
touch screen 2. Change the keyboard to display the number keypad.
displays broken
3. Depending on what is displayed on the screen, press and hold the specified
graphics or an error
number key for 10 seconds:
message
1 — Refresh the library’s built-in web browser. Use this option if you see a
message such as “Page cannot be displayed” or if graphics on the screen
(for example, health icons) are not loading properly.
2 — Restarts the library’s built-in web browser.
3 — Restarts the library’s web server and the built-in web browser. Use this
option if you see a message such as “Page not found.”
System message A valid BlueScale Software Support key is required before you can update
states that the BlueScale software. Renew the key as described in Renewing the BlueScale
BlueScale Software Software Support Key on page 444.
Support key
expired
System message The library uses a secondary mirror of the operating system if it is unable to
states that the successfully start from the primary copy. Contact Spectra Logic Technical
library booted to Support for assistance (see Contacting Spectra Logic on page 7).
the redundant
partition
Touch screen Recalibrate the touch screen (see Calibrating the Touch Screen on page 470).
buttons and text
fields are out of
alignment
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USB device does Make sure that you plug the USB device into the LCM or the operator panel
not appear as a (T950B only), and allow time for the device to mount, before you select the
“save to” option option that saves data to the USB device.
Reset the LCM to make sure that the USB port is not hung (see Reset the LCM
or RCM on page 383).
The library only recognizes FAT-formatted, not NTFS-formatted, USB
devices. Try using a different USB device.
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When the HHM icon appears on the status bar, you can click the icon to
view information about the notification and send a Hardware Health
Monitor ticket to a contact person within your organization or to Spectra
Logic Technical Support so they can review the logs and determine if any
maintenance tasks are needed.
HHM icon
Figure 225 The HHM icon is located on the status bar.
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3. Click the HHM icon on the status bar (see Figure 225 on page 373). The
Hardware Health Monitoring screen displays.
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6. Click Send Log Set. The Select Profile to Send Log Set screen displays.
7. Click Select next to the profile for the main contact person for HHM
issues. The Select Ticket Type screen displays.
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In addition to the HHM: View Data utility, two additional HHM utilities configure the
Caution HHM counters and thresholds for the monitored components. Do not change the
values for any counters or thresholds unless you are specifically instructed to do so
by Spectra Logic Technical Support.
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CAPTURING TRACES
Overview Spectra Logic uses traces to help diagnose problems with the
library. You only need to capture traces when instructed to do so by
Spectra Logic Technical Support. They tell you what type of trace you need
to capture.
Emailing Trace Results If you plan to email trace results directly from the
library, make sure that you set up the recipients as mail users (see
Configure Mail Users on page 124).
If you are connected to the library using a web browser, you can also copy
and paste the trace results into a text file and email it to Spectra Logic
Technical Support if they request it.
Saving Trace Results to a USB Device If you plan to save trace results to a
USB device, you must connect the USB device to the LCM or the operator
panel (T950B only) and allow time for the device to mount before you
select Traces on the Maintenance Tools screen (see Connect a USB Device to
the Library on page 184). If a USB device is not connected, the USB option
is not available. You can, however, still save trace results to the memory
card in the LCM. You can also view the results without saving them.
User Privilege Requirements Only a user with superuser or administrator
privileges can capture traces.
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3. If you want to save the traces to a USB device, connect the USB device
to the LCM or the operator panel (T950B only) and allow time for the
device to mount.
4. Select Traces. The System Traces screen displays with the trace options
that were selected the last time the screen was viewed.
5. Select the type of trace that Spectra Logic Technical Support requested.
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6. Use the check boxes to select any combination of the options for saving
the generated trace.
Option Description
Mail results to Sends the trace report to a previously configured mail recipient. Use the drop-
down list to select the recipient for the report file.
To send the email with the attached trace file to someone who is not already
listed as a library user, you must first configure that person as an email
recipient (see Configure Mail Users on page 124).
Note: Do not use the default [email protected] email recipient.
Spectra Logic does not save emailed traces unless they are specifically
requested for troubleshooting.
Save to USB Saves the report to the USB device. The results can then be viewed from any
device that can read from USB.
Note: This option is only available if you inserted a USB device in Step 3 on
page 379.
Display Full LCM Opens a new screen that shows the entire trace.
Trace Note: The Display Full LCM Trace check box only applies to selections made in
the LCM Trace list, not selections made in the Component Trace list. If Display Full
LCM Trace is selected when you are generating a component trace, the selection
is ignored.
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Figure 235 Select the Display Full LCM Trace option to view
the entire LCM trace on the Full Trace screen (Error Log trace
results shown).
8. If you chose to save the file to a USB device or mail it, a message
displays showing the filename for the trace file.
Do not reset the library unless you are specifically instructed to do so. Trace data
Caution generated by the library may be lost when you reset the library or a component,
making diagnosing problems difficult.
Note: Any drives that are not assigned to a partition generate system
messages showing that the drive disappeared and then
reappeared whenever the library is power-cycled.
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Use the following steps if Spectra Logic Technical Support instructs you to
reboot the entire library by power-cycling it.
1. If possible, pause PostScan if it is running (see Pause the PostScan
Process on page 319). Any tapes currently being scanned are returned
to their storage locations.
2. Discontinue all file storage operations to the library.
3. Power off the library (see Power Off the Library on page 165).
4. Wait at least 10 seconds.
5. Power on the library (see Power On the Library on page 163) and wait
while the library performs its initialization process.
6. If a cartridge is left in a drive after the reset is complete, see Resolving
Operational Issues on page 370 for information about returning the
cartridge to its storage location.
RESETTING COMPONENTS
If instructed to do so by Spectra Logic Technical Support or by error
messages, you can reset certain library components as described in this
section. See Resetting the Library, above, if you need to reset the entire
library.
Do not reset a component unless you are specifically instructed to do so. Trace data
Caution generated by the library or the component may be lost when you perform a reset,
making diagnosing problems difficult.
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Do not use a metallic object to press the reset button. You may inadvertently cause
Caution an electrical short inside the module.
Important Resetting the RCM resets the motion control for the robotics. Any move requests
fail until the RCM completes its initialization.
Important Resetting the LCM resets the operator panel and the web server. Any connections
to the library through the BlueScale web interface are lost. Wait five minutes for the
reset to complete and then reconnect. Backup operations are not affected.
Reset
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Hardware Reset
To perform a hardware reset of a RIM or F-QIP, insert the tip of a toothpick
or other similar non-conductive object into the hole in the back panel to
press the Reset button.
Do not use a metallic object to press the reset button. You may inadvertently cause
Caution an electrical short inside the module.
Reset Reset
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8. Use the drop-down list to select the component identifier for the
controller that you need to reset.
9. Click Run Utility to reset the selected controller.
When the reset is complete, the Utility Results screen displays, showing
that the controller was reset.
Note: When the controller is reset, the library posts system messages
that the F-QIP disappeared and reappeared.
10. The controller is ready for use.
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Power Control
Module (PCM)
Reset
button
Important If a white camera is configured with an unknown fixed IP address, you must reset it
to use DHCP before you can discover it on the network. Resetting the camera to use
DHCP requires physically accessing the camera inside the library. Contact Spectra
Logic Technical Support for assistance (see Contacting Spectra Logic on page 7).
For a black BlueScale Vision camera, you can use the camera’s setup wizard
to find cameras with both fixed and dynamic IP addresses.
When your library environment includes multiple cameras, the setup
wizards detect all of the compatible cameras on the network it is accessing.
When you perform the initial IP address configuration for the camera
using the wizard, you may find it helpful to connect a computer directly to
the BlueScale Vision camera connector for one camera at a time instead of
using a connection over the network.
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Important Do not click Install Utility. This option installs the Viewing/Recording utility. It
cannot be used to configure the camera.
Note: The Network Camera Setup Wizard uses the UDP broadcast to
discover the camera on the network. You may need to disable
your network’s firewall if it blocks using UDP.
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4. If the wizard discovers multiple cameras, select the one that you want
to configure, and then click the forward arrow to continue.
Click arrow
to continue
Figure 242 The camera IP address shown in the Network Camera Setup Wizard.
Notes: The default device name for the camera is SLnnnnnn, where
nnnnnn are the last 6 digits of the camera’s 12 digit
hexadecimal MAC address.
If you only need to determine the IP address for the camera,
make a note of that information and then click the button in
the upper right-hand corner of the screen to close the wizard.
The camera continues to use DHCP to obtain an IP address.
If the wizard does not discover the camera, the camera must
be reset to use DHCP addressing. Contact Spectra Logic
Technical Support for assistance (see Contacting Spectra
Logic on page 7).
If the camera is configured to use DHCP and no DHCP
server is available, the camera defaults to IP address
192.168.0.99.
5. Click the forward arrow to display the login screen. Enter the
Administrator Name and Administrator Password.
The default Administrator Name is administrator (all lower case, case-
sensitive); by default, the Administrator Password is left blank.
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Click arrow
to continue
Figure 243 Enter a description for the camera and set the date and time.
Click arrow
to continue
Figure 244 Select Fixed IP Address to configure the IP address for the camera.
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Important If you select to use DHCP, and no DHCP server is available, the camera defaults to IP
address 192.168.0.99. If your network does not support using this IP address, you
must set the camera to a supported fixed IP address before you can enable and
access the camera’s BlueScale Vision viewer.
If you select to use DHCP addressing, be aware that if the DHCP-assigned IP address
changes, you need to use the Network Configuration Wizard to find the new IP
address for the camera in order to access it.
If you select Fixed IP Address the TCP/IP Settings screen displays. If you
selected DHCP, skip to Step 9 on page 391.
Click arrow
to continue
Set the desired IP, subnet mask, and gateway addresses as required for
your network and enter DNS (Domain Name Server) information. The
factory defaults are:
Important If you set the camera to use a fixed IP address, record that address for later
reference. If you do not know the camera’s IP address, you must reset the camera to
use DHCP addressing before you can connect to it. The reset process requires
physically accessing the camera. Contact Spectra Logic Technical Support for
assistance (see Contacting Spectra Logic on page 7).
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Click arrow
to continue
Figure 246 Confirm that the new settings for the camera are correct.
10. Click the forward arrow to save the updated settings. A confirmation
dialog box displays. Click OK to confirm that you want to save the new
settings.
11. After saving the new camera configuration verify the settings by
attempting to access the camera at the new IP address (see Using a Web
Browser on page 180).
12. If the library has multiple cameras, repeat the steps in this section for
each camera. Make a record of the IP address for each camera and the
frame in which each camera is located.
13. Other camera settings can be configured if desired. See the BlueScale
Vision Camera User Guide for information about other available settings.
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14. When you finish configuring the camera, click Exit to close the wizard.
15. If desired, edit the IP address for the BlueScale Vision camera icon on
the BlueScale user interface status bar.
a. From the library’s user interface, select Configuration > System. The
System Setup screen displays.
b. Scroll down until you see the Other Settings pane (see Figure 58 on
page 109).
c. Enter the camera’s updated IP address in the BlueScale Vision IP
Address field.
d. Click Save. The presence of a camera icon on the status bar indicates
that the IP address is configured.
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Figure 251 Enter a Host name and set the date if necessary.
8. Click Save.
9. Select Network > General settings. The Network General Settings
screen displays.
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16. If desired, edit the IP address for the BlueScale Vision camera icon on
the BlueScale user interface status bar.
a. From the library’s user interface, select Configuration > System. The
System Setup screen displays.
b. Scroll down until you see the Other Settings pane (see Figure 58 on
page 109).
c. Enter the camera’s updated IP address in the BlueScale Vision IP
Address field.
d. Click Save. The presence of a camera icon on the status bar indicates
that the IP address is configured.
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4. Click Start on the Tools tab to start the Run All Motion Basic Tests.
Note: After the tests start, you can use the BlueScale interface to
perform other tasks. You only need to return to this screen if you
need to stop the tests.
Figure 255 Start the Run All Motion Basic Tests diagnostic.
If you need to end the tests before they are completed, return to the
Robotics Status screen and click Stop. If you cancel the tests, the library
completes the current test, halts further testing, and redisplays the
Robotics Status screen.
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5. When the last test completes, the library posts a system message
showing the diagnostic results. View the system messages to see the
test results (see Check and Respond to Messages on page 168).
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Important Before restoring your system using the automatically generated backup file, check
the time stamp included in the file name to ensure that you have the most current
file.
Important The library does not automatically save a backup when you make changes to any of
the library configuration settings other than those for partitions. Any changes
made since the last backup need to be entered manually.
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Important The library cycles power after restoring the previous configuration.
1. If you plan to restore using the zip file containing the automatically
generated configuration backup file that was sent as an email
attachment, use the following instructions to copy it to a USB device;
otherwise, skip to Step 2.
a. Create a folder called \autocfgsave on a USB device.
b. Copy the zip file you received in the email to the \autocfgsave
folder on the USB device.
c. Connect the USB device to a USB port on the LCM or the operator
panel (T950B only) and allow time for the device to mount before
continuing.
2. Log into the library as a user with superuser or administrator
privileges.
3. From the toolbar menu, select Maintenance > Tools. The Maintenance
Tools screen displays.
4. Select Utilities. The Utilities screen displays.
5. Click Show Advanced. The Advanced Utilities Confirmation screen
displays.
6. Click Next. The Utilities screen refreshes to show a list of the advanced
utilities.
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7. Scroll through the list of advanced utilities and select Restore Library
Configuration from Auto Save. The screen refreshes to show the details
for the utility.
8. Use the Select a configuration time stamp drop-down list to select the
configuration backup file you want to use. The automatically generated
configuration backup files are named <date-time>cfg.zip, where
<date-time> is the time stamp for when the file was created.
Unless you replace the LCM or its memory card, the first file listed is
the zipped configuration backup file stored on the LCM memory card.
Note: If available, the zipped configuration backup file stored on the LCM
memory card usually contains the most recently saved library
configuration information, as well as the MLM and DLM databases.
Check the time stamp in the filename to determine whether any
manually generated backup file you have is more recent.
9. Click Run Utility.
Important Before the library is restored using the configuration backup file on a USB device,
the library’s current configuration is saved to the USB device with a time stamp
indicating when the file was created. The library is then restored using the selected
configuration backup file on the USB device.
The USB device now contains one additional Auto Configuration Save file.
After a brief delay, the Utility Results screen appears, showing that the
configuration was restored. The library then performs a power- cycle
reset.
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10. Once the library begins its power-on sequence, remove the USB device
if necessary.
Important If you do not remove the USB device, the library power-on sequence fails.
If the library fails to boot, power off the library as described in Power Off the Library
on page 165. Once the library is powered off, remove the USB device and power on
the library as described in Power On the Library on page 163.
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Important If the library has multiple partitions and you imported magazines into all of the
partitions after the configuration backup file you used to restore the library was
generated, the magazines can potentially end up in the wrong partition. Carefully
examine the cartridge inventory for each partition. Export any wrongly assigned
magazines and reimport them into the correct partition.
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9. Review the information on the screen and confirm that all settings are
correct for this partition’s configuration.
If the configuration information is correct, proceed to Step 10.
If the configuration information is not correct:
Click Cancel and configure the partition again from the
beginning.
— OR —
Click Previous to move backward through the configuration
screens until you reach the settings that need correction. Make
any necessary corrections, then click Next to move forward
through the screens and return to the Save Partition screen.
10. Click Save. The library requires several minutes to store the
configuration information, after which the Shared Library Services
screen redisplays.
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6. Scroll through the list of advanced utilities and select one of the
following, as applicable for your situation. The screen refreshes to show
the details for the selected restore utility.
Note: The Advanced Utilities screen lists the utilities in alphabetical
order. The following table lists the utilities in most-frequently-
used order.
Use this Restore To...
Option...
Restore Library Restore using an automatically generated configuration backup file that is
Configuration from stored on a USB device or LCM memory card (see Restore From an Auto
Auto Save Configuration Save File on page 399).
Note: The automatically generated configuration backup file contains the
library configuration, as well as the MLM and DLM databases.
Restore Library Restore a library configuration file previously stored on a USB device.
Configuration from Note: Before starting this procedure, insert the USB device into a USB port on
USB the LCM or the operator panel (T950B only) and allow time for the device to
mount.
Upload Backup Upload a configuration backup file to a temporary location in the library from a
Configuration computer that has network access to the library.
Note: Upload Backup Configuration is only available when you access the
library through the BlueScale web interface.
1. Click Upload Backup Configuration at the top of the screen.
2. When the upload is complete, you must then run the Restore Library
Configuration from Uploaded File utility to restore the library configuration.
Restore Library Complete the restore process after using Upload Backup Configuration to upload
Configuration from a saved configuration file from a computer.
Uploaded File Note: This option is used in conjunction with Upload Backup Configuration,
which must be run first.
Important Before the library is restored using a saved configuration file on the USB device, the
current configuration is saved to the USB device with a time stamp indicating when
the file was created. The library is then restored using the selected auto saved
configuration. The USB device now contains one additional configuration file.
After a brief delay, the Utility Results screen appears, showing that the
configuration file was uploaded and/or the configuration restored. The
library then performs a power- cycle reset.
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8. Once the library begins its power-on sequence, remove the USB device
if necessary.
Important If you do not remove the USB device, the library power-on sequence fails.
If the library fails to boot, power off the library as described in Power Off the Library
on page 165. Once the library is powered off, remove the USB device and power on
the library as described in Power On the Library on page 163.
The Restore MLM Database from USB utility overwrites the existing MLM and DLM
Caution databases with the versions previously saved on the USB device.
Notes: Restoring the MLM database also restores the DLM database.
You can also restore the MLM and DLM databases using an
automatically generated library configuration backup file
(see Restore From an Auto Configuration Save File on
page 399).
1. Use your storage management software to stop all backup or restore
operations on the library.
Important Restoring the MLM and DLM databases requires the library to be idle.
2. If you plan to restore using an MLM database backup file that was sent
as an email attachment, use the following instructions to copy the file to
a USB device; otherwise, skip to Step 5.
a. Create a folder called SavedMLMDB at the root of a USB device.
b. Copy the xlminfo<date-time>.db or cminfo_<date-time>.zdt
file to the SavedMLMDB folder on the USB device.
3. Log into the library as a user with superuser or administrator
privileges.
4. Stop any PreScan or PostScan operations that are currently running (see
Stop the Discovery Process on page 310 and Pause the PostScan Process
on page 319).
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5. Plug the USB device containing the MLM database backup file into a
USB port on the LCM or the operator panel (T950B only) and allow
time for the device to mount before continuing.
6. From the toolbar menu, select Maintenance > Tools. The Maintenance
Tools screen displays.
7. Select Utilities. The Utilities screen displays.
8. Click Show Advanced. The Advanced Utilities Confirmation screen
displays.
9. Click Next. The Utilities screen refreshes to show a list of the advanced
utilities.
10. Scroll down and select Restore MLM Database from USB. The screen
refreshes to show the details for the utility.
Figure 260 Select the Restore MLM Database from USB utility.
11. Use the Select a restore time stamp drop-down list to select the
xlminfo<date-time>.db or cminfo_<date-time>.zdt file
containing the MLM database backup you want to use for the restore.
12. Click Run Utility.
After a brief delay, the Utility Results screen displays, showing that the
database was restored.
Note: After an MLM database restore, the Discover Media button on the
Media Lifecycle Management Tools screen (Maintenance >
MLM) may be active even if all cartridges have been discovered.
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CHAPTER 13
Drive Troubleshooting
This chapter describes procedures for dealing with the most common
problems encountered with the library’s drives. Try these troubleshooting
procedures before you open a support ticket with Spectra Logic Technical
Support. If you are unable to resolve the problem yourself, open a support
ticket (see Opening a Support Ticket on page 507). For additional
troubleshooting information, refer to the drive documentation (see LTO
Ultrium Tape Drives on page 20 and TS11xx Technology Drives on
page 20).
Note: The library must be under warranty or have a valid service
contract in order to qualify for support (see Service Contract
Extension on page 529 to learn about service contracts).
Topic
Resetting a Drive page 409
Using a Global Spare Drive page 410
Use the Global Spare Drive page 411
Undo the Global Spare Drive page 414
Retrieving a Drive Trace or Drive Dump File page 415
Use the Drive Traces Button page 415
Use the IBM Tape Diagnostic Tool (ITDT) to page 417
Retrieve a Drive Dump
Use the BlueScale Retrieve Drive Dump Utility page 418
Troubleshooting Drives page 420
Identify the Problem page 420
Interpret the Detailed Drive Information page 424
Using DLM to Test a Drive page 437
Requirements for Using the Wizard page 437
Run the DLM Drive Health Verification Wizard page 439
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RESETTING A DRIVE
Overview You may occasionally need to reset a drive as part of a firmware
upgrade or for troubleshooting.
Important Drives can be reset using the Reset button on the Drives screen or using the Power
Drive On/Off utility. This utility should ONLY be run on a drive that is not assigned to
a partition. Do not use the advanced Power Drive on/off utility to reset a drive that
is assigned to a partition. Running this utility on a drive assigned to a partition
disables the host interface.
4. Identify the drive that needs to be reset and click Reset. The library
power cycles the drive.
When the drive completes its POST and becomes ready, a status screen
displays, showing that the drive was reset.
Note: When the drive resets, the library posts system messages that the
drive disappeared and reappeared.
5. The drive is ready for use.
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Chapter 13 — Drive Troubleshooting Using a Global Spare Drive
Important The drives that are configured as Global Spares must be connected to the same
Fibre Channel arbitrated loop or fabric (SAN) as the drives they replace. If they are
not connected to the SAN, they are not accessible to the application software.
After the Global Spare is activated, you may need to reconfigure your switch to
access the spare drive.
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4. Click Global Spare for the partition that contains the failed drive to
display the Global Spare Usage screen.
Note: The Global Spare button is not present if one or more drives are
not configured as Global Spares for the partition (see Assign
Global Spare Drives on page 202).
Figure 263 Click Use Spare for the drive you want to replace.
5. Click Use Spare next to the drive for which you want to substitute an
available Global Spare drive. Wait for the library to complete the
sparing operation.
Notes: When you select the drive to replace, the BlueScale software
disables the selected drive and configures an available Global
Spare drive to report the same WWN and serial number as
the drive it is replacing. The failed drive can then be removed
and replaced the next time you are physically at the library.
If you have more than one available Global Spare drive, the
library automatically selects a drive in no particular order.
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6. If desired, select Configuration > DLM (or Drives) to view the Drives
screen. The drive icons on the screen change to indicate the failed drive
and the Global Spare that replaced it.
Failed drive
Available
Global Spare
drive
Global Spare
replacing
failed drive
Figure 264 Check the Drives screen to confirm that the failed drive was
replaced by a Global Spare drive.
Important Replace the failed drive as soon as possible and reconfigure the spare drive to
return it to a Global Spare configuration.
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Chapter 13 — Drive Troubleshooting Retrieving a Drive Trace or Drive Dump File
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5. Select the drives from which you want to generate traces. The drive
trace file contains a subdirectory for each drive.
6. Click Go. The wizard generates the traces and saves or sends the drive
trace file as selected.
Use the IBM Tape Diagnostic Tool (ITDT) to Retrieve a Drive Dump
Download ITDT and its related documentation directly from IBM's Fix
Central website. For information about navigating IBM's website and
downloading the version of ITDT that is appropriate for your operating
system, log on to the portal (see Accessing the Technical Support Portal on
page 504), open the Knowledge Base, and search for KBA-01768,
Downloading and installing ITDT (IBM Tape Diagnostic Tool).
Important Use the latest version of ITDT to gather a drive dump from the latest generation of
drives.
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3. On the next page, select the version of ITDT that you want to
download. If desired, you can select multiple versions.
Note: If you are unsure which version to select, click Show Fix Details
to see additional information.
4. Click Continue. Choose one of the following methods to download the
selected ITDT installation files:
Download using your browser (HTTP)
Download using bulk FTP
Download using Download Director
5. Download and read the ITDT documentation for assistance in using
and setting up the program.
6. Refer to the ITDT documentation for information about using ITDT to
retrieve drive dump files. Contact Spectra Logic Technical Support if
you need assistance (see Contacting Spectra Logic on page 7).
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8. Select any combination of the check boxes at the top of the screen to
choose where to send the utility results text.
Note: The check boxes indicate where to send the utility results text
(pass or fail), not where to send the drive dump file. The drive
dump file is always saved to the USB device. Do not send the
utility results to the default [email protected] email
recipient.
9. Use the drop-down list to select the drive from which you want to
retrieve the dump.
10. Click Run Utility to retrieve the dump file from the selected drive.
Important Do not use the drive from which you are retrieving the dump file for any other
purpose while the utility runs.
When the dump is saved, the Utility Results screen displays, showing
that the utility ran successfully.
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Chapter 13 — Drive Troubleshooting Troubleshooting Drives
TROUBLESHOOTING DRIVES
The following sections provide information about troubleshooting drive
problems.
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2. Display the Drive Details screen for the drive you suspect is having
problems and review the information about the drive (see View Drive
Status Information on page 175). Use the following table and the
information in Interpret the Detailed Drive Information on page 423 to
determine how to proceed.
Detail Field Description
POST Status Indicates whether the drive successfully completed its power-on self-tests (POST).
When a drive is power-cycled or reset, it automatically runs self-diagnostic tests
(POST), which check the drive’s memory and sensors, performs motor and
servo tests, and tests the data channels, to make sure that the drive is
functioning within normal parameters.
Cleaning Status Indicates whether the drive requires cleaning (see Cleaning a Drive on page 472).
LED Status Corresponds to the status LED on the drive. See Interpreting the Status LED
Information on page 424 for detailed information.
Display Character Corresponds to the single-character display (SCD) on an LTO drive or the
or Display Message display message (MCD) on a TS11xx technology drive. See Interpreting the SCD
and MCD Codes, beginning on page 424 for detailed information.
Cartridge Status Indicates whether a cartridge is currently loaded in the drive, tape motion, and
other information related to reading and writing data.
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4. If you experience problems accessing the drives in the library from the
storage management software on the host, check the following:
Check... To...
Interface Make sure that the Fibre Channel connections to the drives are secure.
connections Important: After you power on the library and the Fibre Channel arbitrated
loop or fabric completes its initialization, avoid disconnecting the Fibre
Channel drives from the network. If you need to disconnect a drive from the
network, use the utility provided with your switch or hub to bypass the
affected ports before breaking the connection. The bypass sets the port to a
non-participating state on the network. After you reconnect the drive to the
library, use the utility to return the port to a participating state.
Software Make sure that your host application is installed and configured correctly (refer
installation to your software documentation). Pay special attention to steps that describe
how to configure the software for use with the drive(s).
Drive addressing Make sure that the drive address configured in the host application is the same
one you specified when you configured the partition containing the drive (see
Creating a Storage Partition on page 196).
Host and software Determine whether a device driver is required. Some operating environments
requirements require you to install device drivers before the application software can
correctly communicate with the drives. When you update the drive firmware,
you may also need to update the device driver for the drive. See Updating
Drive Device Drivers on page 501 for instructions.
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The drive determined that a firmware error occurred. Perform the following:
1. If possible, use ITDT to collect the existing drive dump (see Use the IBM Tape
Diagnostic Tool (ITDT) to Retrieve a Drive Dump on page 417).
If you cannot use ITDT, use the BlueScale Retrieve Drive Dump utility (see Use
the BlueScale Retrieve Drive Dump Utility on page 418).
2. Reset the drive (see Resetting a Drive on page 409), then retry the operation
that produced the error.
3. If the problem persists, contact Spectra Logic Technical Support and send the
drive dump to them, if requested (see Contacting Spectra Logic on page 7).
Note: The error code clears when you reset or power cycle the drive or when
you place it in maintenance mode.
4 Firmware or drive problem.
Important: Do not force a dump; one already exists.
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The drive determined that a tape path or read/write error occurred. To prevent
damage to the drive or tape cartridge, the drive does not allow you to insert a
cartridge if the current cartridge was successfully ejected. Perform the following:
1. If possible, use ITDT to collect the existing drive dump (see Use the IBM Tape
Diagnostic Tool (ITDT) to Retrieve a Drive Dump on page 417).
If you cannot use ITDT, use the BlueScale Retrieve Drive Dump utility (see Use
the BlueScale Retrieve Drive Dump Utility on page 418).
2. Reset the drive (see Resetting a Drive on page 409), then retry the operation
that produced the error.
3. If the problem persists, contact Spectra Logic Technical Support and send the
drive dump to them, if requested (see Contacting Spectra Logic on page 7).
Note: The error code clears when you reset or power cycle the drive or when
you place it in maintenance mode.
6 Drive or media error.
See Chapter 9 – Configuring and Using Media Lifecycle Management, beginning
on page 289 for information about using MLM to determine the health of the
cartridge. See Chapter 10 – Using Drive Lifecycle Management, beginning on
page 336 for information about using DLM to determine the health of the drive.
The drive determined that an error occurred, but it cannot isolate the cause.
Ensure the tape cartridge is the correct media type:
See LTO Read/Write Compatibility on page 555 for information about which
media is compatible with each LTO drive generation.
Drive does not accept an expired cleaning cartridge.
Drive does not accept a WORM cartridge when running diagnostic tests in
Maintenance Mode.
Drive does not write over existing data sets on a WORM cartridge. Ensure you
are appending data sets on WORM media rather than attempting to write over
existing data sets.
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The following table lists the Failure ID codes for the TS11xx technology
drives.
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Make sure that the scratch tape does not contain data that you need to retain. The
Caution test process overwrites all data on the tape.
Important The test fails if the scratch tape does not meet the conditions listed above.
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Important When importing a cleaning cartridge into the partition’s entry/exit pool, it must be
in a regular TeraPack magazine; it cannot be in a Maintenance TeraPack magazine.
Notes: Both the scratch tape and the cleaning cartridge can be
imported into the entry/exit pool in the same magazine.
The test aborts (fails) if the cleaning cartridge health is not
Good or Usable.
The cleaning cartridge must have a barcode label.
If the entry/exit pool contains only one chamber, both the
cleaning cartridge and the scratch cartridge must be in the
same magazine.
Only a user with superuser or administrator privileges can perform a
DLM Drive Health test. See Understanding User Groups and Security
on page 104 for information about the three types of user groups and
what types of privileges each has.
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4. Click Test next to the drive you want to test to start the DLM Drive
Health Verification wizard.
The wizard determines whether all of the requirements for the test are
met.
All Requirements Met If all of the requirements for performing the test
are met, the Drive Health Verification screen displays a warning about
the upcoming test process. Proceed to Step 5 on page 440.
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Note: If you are accessing the library remotely using the BlueScale web
interface and either the scratch cartridge or the cleaning
cartridge is not available, then Cancel is the only option
available.
Use the following steps to address the requirements listed on the Drive
Health Verification screen.
a. Click Move or Import/Export, as required, to move a cartridge out of
the drive or import a scratch cartridge and a cleaning cartridge into
the partition.
b. After you complete the necessary actions, begin the entire process
again, starting with Step 3 on page 439.
c. When all of the requirements are met, proceed to Step 5.
5. Click Next to display the DLM Select Scratch Cartridge screen.
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6. On the DLM Select Scratch Cartridge screen, select the scratch cartridge
you want to use for the test.
Note: Only data cartridges located in the partition’s entry/exit pool are
listed and available for selection.
If the entry/exit pool contains multiple data cartridges, make sure that you select a
Caution cartridge that does not contain data that you want to retain. The test process
overwrites all data on the tape.
7. Click Next to begin the automatic test process. A series of status screens
lets you know how the test is progressing. The test process requires
approximately 15 minutes to complete.
8. When the test is complete, review the DLM Test Results screen to
determine the outcome of the test and respond as required.
If the drive passes the test, the drive health is set to Good (green).
You can continue using the drive.
If the drive fails the test, the drive health is set to Poor (red). Contact
Spectra Logic for assistance (see Contacting Spectra Logic on
page 7).
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CHAPTER 14
Maintaining the Library
This chapter describes the common maintenance tasks for the Spectra T950
library. See Chapter 15 – Maintaining the Drives, beginning on page 471
for detailed information about maintaining the library’s drives.
Important Contact Spectra Logic Technical Support before making any changes to your library
hardware or performing any maintenance operations.
Topic
Updating, Servicing, or Moving the Library page 443
Renewing the BlueScale Software Support Key page 444
Updating the BlueScale Software and Library page 446
Firmware
Check the Library BlueScale Software Version page 447
Check Component Firmware Versions (Optional) page 448
Check the Currently Released BlueScale Version page 450
Download the BlueScale Package page 450
Prepare for the BlueScale Package Update page 451
Install the Update Package page 453
Manage Update Packages page 465
Replacing the Air Filter page 466
Installing Cord Locks page 469
Calibrating the Touch Screen page 470
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Important Moving the library without assistance from a Spectra Certified Field Engineer voids
your service contract. Contact Spectra Logic Technical Support for assistance if you
need to relocate your library (see Contacting Spectra Logic on page 7).
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Chapter 14 — Maintaining the Library Renewing the BlueScale Software Support Key
You must renew the BlueScale Software Support key before you can
continue. You must have a current service contract to generate a new
BlueScale Software Support key, if you do not have a current service
contract, contact Spectra Logic Technical Support (see Contacting Spectra
Logic on page 7).
If your library is covered by warranty or a service contract, and you need a
BlueScale Software Support key, follow these steps:
1. Log into your account on the Technical Support portal at
support.spectralogic.com.
Note: See Accessing the Technical Support Portal on page 504 for
information about creating an account and accessing the
Technical Support portal.
2. Select Downloads > Service Key Generation.
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3. The Service Key Generation page displays with a list of the products
you own. In the Product Name column, click the product for which you
want to generate a service key.
5. After you generate your key, enter it into the library as described in
Enter Activation Keys on page 112.
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Important Your library must either still be under warranty or you must have a current service
contract with Spectra Logic Technical Support before you can perform BlueScale
package updates, including firmware updates for library components. The
BlueScale Software Service key associated with your service contract must be
entered into the System Configuration screen before you can update the library.
For instructions on how to renew and enter your BlueScale Software Support
key, see Renewing the BlueScale Software Support Key on page 444.
If you have questions about your service agreement, contact Spectra Logic
Technical Support (see Contacting Spectra Logic on page 7).
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BlueScale version
Figure 280 The BlueScale version shown on the status bar.
— OR —
Select Maintenance > Package Update from the toolbar menu to
view the current BlueScale package version on the Package Update
screen.
Note: If the library notifies you that your BlueScale Software
Support key expired, see Renewing the BlueScale
Software Support Key on page 444.
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6. If you want to save the output from the utility, use the check boxes at
the top of the screen to select the location; otherwise skip to Step 7.
Selecting this Saves the output...
location...
Mail results to: As an attachment to an email sent to the specified mail recipient. Use the drop-
down list to select the recipient for the report file.
To send the email with the output to someone who is not already listed as a
library user, you must first configure that person as an email recipient (see
Configure Mail Users on page 124).
Note: Do not use the default [email protected] email recipient
unless Spectra Logic Technical Support specifically instructs you to do so.
Spectra Logic does not save emailed results files unless they are specifically
requested for troubleshooting.
Save to USB To a USB device connected to a USB port on the LCM or the operator panel
(T950B only).
Note: This option is only available if you inserted a USB device in Step 3 on
page 448.
7. Click Run Utility. The Utility Results screen displays, showing a list of
the firmware levels for all installed components.
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4. Compare the Current Version available for the library to the version
installed on the library.
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3. Locate your library type in the Spectra Product column. The currently
released BlueScale version is listed in the Current Version column.
Note: If you are updating a library running BlueScale12.7.02 or later,
select a package ending with the letter “s”, which indicates a
digitally signed package. If you are updating a library running a
BlueScale version prior to 12.7.02, select a package ending with
the letter “z”, which indicates an unsigned zip package.
4. Click the name of the BlueScale package next to your library type. The
BlueScale package begins downloading through your web browser.
5. When the download completes, do not unzip the downloaded file.
Copy the file to one of the following locations:
The root directory of a USB device.
Notes: The library only recognizes FAT-formatted, not NTFS-
formatted, USB devices.
Not all USB devices are compatible with the library. If you
are unable to access a USB device from the library, remove it
and use a different one.
— OR —
A previously configured package server.
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Important Confirm that all of the following conditions are met before beginning the update
process:
All backup processes are complete
All storage management software daemons are stopped
All drives are empty
To ensure that no commands are sent to the controllers, Spectra Logic suggests
disconnecting Fibre Channel cables to the F-QIPs, RIMs, and any tape drives used as
robotic exporters.
Back up your MLM database (see Back Up the MLM and DLM
Databases on page 330).
Note: Backing up the MLM database also backs up the DLM database.
Back up all of your BlueScale encryption keys (see the Spectra Tape
Libraries Encryption User Guide).
Download and read the T950 Library Release Notes and Documentation
Updates for the most current information about updated BlueScale
packages.
Important If the release notes provide special procedures or requirements for updating the
library, make sure that you follow them.
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6. The Select Library Package screen displays, listing the file names for the
available BlueScale packages.
Note: The file names begin with the BlueScale version number,
followed by the date of release in YYYYMMDD format.
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Source Description
USB Device Select the desired BlueScale package from packages stored on a USB device.
There is a brief delay while the library accesses the USB device when you select
this option.
Notes:
The USB Device option is only available if you connected a USB device
containing the BlueScale package in Step 2 on page 453.
The BlueScale package must be stored in the root directory of the USB device.
Configured Select the desired BlueScale package stored on a previously configured package
Package Server server, if you have one available.
(server name varies) Note: This option is only available if you previously configured a package
server. See Configure a Package Server on page 144 for information about
configuring a package server.
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Note: EtherLib completion options are not present if the library does
not detect the EtherLib network.
If your library uses EtherLib and this option does not display,
see Library has EtherLib, but EtherLib options do not display in
Package Update on page 372.
Selection Action
Automatically restart The library restarts the update, but performs it over the library’s
update over the library’s internal communication network. This increases the amount of time
internal network the update requires, up to 45 minutes per RCM.
Do not automatically restart If the update fails, the library does not automatically restart the update.
update The BlueScale update is incomplete.
Note: If the update fails, examine any system messages and the
package update log to determine the cause of the failure. If the library
is power-cycled, there may be a system message that refers to an
“RCM firmware mismatch”. Resolve the problems that caused the
failure and retry the update.
If the update cannot be performed using EtherLib, retry the update
using the Update RCM controllers using USB device method.
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Update RCM Controllers Using USB Device If your library has drive
expansion frames and does not use EtherLib, you can choose to update
the RCM controllers using a USB device. This option can be used to
update either Spectra LS or Spectra PC control modules. This shortens
the time required to complete the update.
Note: If your library is configured to use EtherLib, performing the
update using EtherLib is faster than using the USB device
option.
Select Update RCM controllers using USB device on the Library Package
Update Options screen.
Note: If your library has an EtherLib network, and you select Update
RCM controllers using USB device, the library uses the USB device
method to update the RCMs.
10. If the library includes RIM2 controllers, determine whether or not to
update them using a USB device. This significantly shortens the time
required to complete the update, but requires manual intervention.
Note: You can only update RIM2 controllers, not RIM controllers,
using the USB option.
Select Update RIM2 controllers using USB device on the Library Package
Update Options screen.
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11. On the Library Package Update Options screen, select whether and
where you want to backup the library configuration before performing
the update.
Notes: Spectra Logic highly recommends that you save the library
configuration before updating.
The backup of the library configuration does not include the
MLM or DLM databases.
Choice Action
Save to USB device Saves a backup of the library configuration to a USB device. Using this option is
highly recommended to ensure that you can easily restore the library if
necessary.
Note: The Save to USB device option is only available if you connected a USB
device in Step 2 on page 453.
Email to... Emails a backup of the library configuration file to an already-configured mail
recipient.
Note: The Email to option is only available if you previously configured mail
recipients (see Configure Mail Users on page 124).
Do not save Updates the library without saving a backup of the library configuration.
This is not recommended unless you backed up the library configuration right
before starting the package update procedure.
12. On the Library Package Update Options screen, select whether or not
an email is sent to Spectra Logic Technical Support to update the
library’s support records.
Notes: Sending a notification to Spectra Logic Technical Support is
highly recommended.
This notification does not include the configuration backup file.
This option is only available if you previously configured the
[email protected] mail user’s SMTP IP address (see
Create or Modify a Profile on page 350).
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14. (Optional) Use the advanced firmware update procedure to limit which
components get upgraded or downgraded.
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2. The process depends on whether you chose the Update RCM controllers
using USB device option in Step 9 on page 456 or the Update RIM2
controllers using USB device option in Step 10 on page 457.
Note: Depending on which components you selected to update, some
steps may be skipped.
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3. When complete, the Package Update Results screen displays, showing that
the update completed successfully or that a component failed to update.
Note: If the update fails, examine any system messages and the
package update log to determine the cause of the failure. Resolve
the problems and perform the update again. For further
information, see Troubleshooting below.
4. If you used a USB device during the update process, disconnect it.
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5. Click Finish to complete the update. Updates do not take effect until the
library completes the update process.
Important Always click Finish to complete the BlueScale update process. Do not manually
reboot the LCM, power-cycle the library, or perform any other operations on the
library when you see the Package Results screen. Doing so may cause the update
process to fail.
Note: If you are using the BlueScale web interface to perform the
update, the connection to the library is lost when the LCM
reboots. Allow sufficient time for the LCM to complete its
initialization, then enter the library’s IP address in your web
browser to reconnect.
6. When the update completes, the library automatically sends an email to
Spectra Logic Technical Support if it is configured as a mail recipient
and you selected this option in Step 12 on page 458.
7. After the update completes, use your storage management software to
restart any backup processes.
Troubleshooting
If you encounter problems while performing a package update, examine
any system messages and the package update log to determine the cause of
the failure. Resolve the problems and retry the update.
LCM does not automatically reboot If the update package includes
updates to software running on the LCM (LC server, WebServer, etc.) or
RCM the LCM reboots when you click Finish. Wait at least five minutes for
the LCM to complete its initialization. If the LCM does not reboot correctly,
reseat the LCM and perform the Package Update process again.
Component failed to update Click Finish to complete the update. When
the LCM resets, reseat the component that failed to update, and perform
the Package Update process again. If the component fails to update a
second time, contact Spectra Logic Technical Support. See Contacting
Spectra Logic on page 7.
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4. Select the package(s) that you want to delete, then click Delete Selected.
The package delete process begins.
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Important Some environments may require more frequent filter inspection and replacement.
If an air filter gets clogged quickly, consider moving the library to a more dust-free
location or improve the environment where it is located.
Spectra Logic recommends keeping one or more new air filters on site to
use for replacement as often as is necessary. To purchase replacement air
filters, contact your sales representative (see Contacting Spectra Logic on
page 7).
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Figure 300 Loosen the four captive screws that secure the air
filter to the frame.
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Make sure that you do not flip the filter over. Doing so places the dirty side of the air
Caution filter toward the interior of the frame and results in the trapped contaminates being
blown into the library interior.
Note: When you rotate the filter, mark it in some way so that you can
tell at a glance the next time you inspect the filter.
If the filter was already rotated once, you must replace it.
5. Place the air filter over the opening in the bottom front of the frame.
Important Make sure that the tab on the filter is pressing in on the filter sensor switch.
Switch
Tab
Figure 301 Install the filter, making sure that the tab on the
filter presses the filter sensor switch.
6. Use a flat head screwdriver to tighten the four captive screws to secure
the filter to the frame (see Figure 300 on page 467).
7. Use a dry cloth to wipe any accumulated dust off the inside of the filter
cover.
8. Position the filter cover over the fan assembly and push firmly inward
on the sides of the cover to snap it onto the ball studs extending from
each side of the frame. As soon as the cover is in position, the fans
restart.
9. If necessary, repeat Step 1 through Step 8 for each additional main
frame, drive frame, or bulk TAP frame in the library.
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Figure 302 Remove the screws securing the input plugs to the
AC power module (Dual AC2 shown).
7. Place a cord lock over the connector on the end of the power cord that
connects to the library. Orient the cord lock as shown in Figure 303.
Cord lock
clamp screw
8. Push the power cord into the input plug and reinstall the screws that
secure the input plug to the dual AC module. Make sure that the cord
connector is fully seated in the input plug.
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CHAPTER 15
Maintaining the Drives
This chapter describes the common maintenance tasks for drives in the
Spectra T950 library. See Chapter 14 – Maintaining the Library, beginning
on page 442 for information about maintaining the library.
Topic
Cleaning a Drive page 472
Determine Whether Cleaning is Required page 473
Prepare the Library for Drive Cleaning page 474
Determine the Cleaning Method page 475
Manually Cleaning a Drive page 476
Track Cleaning Cartridge Use page 478
Updating Drive Firmware page 479
Prepare for the Update Process page 480
Update Using ITDT page 483
Update Using Drive Update through Package page 486
Update
Update Using the Drive Firmware Update Wizard page 494
Update Using the Update Drive Firmware Utility page 497
Updating Drive Device Drivers page 501
Adding or Replacing a Drive page 502
Add a Drive to the Library page 502
Replace a Drive page 503
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CLEANING A DRIVE
Overview Whenever a tape is loaded or unloaded, the read/write heads
are physically cleaned by a brush located within the drive. However, after
reading and writing a large amount of data (the exact amount varies by
drive type and generation) or if read or write errors occur, the drive
requests to be cleaned with a cleaning cartridge. The request is made by
sending a Tape Alert message to the host, and displaying a C on the SCD
for an LTO drive or CLEAN* on the MCD for a TS11xx technology drive.
The notification is also posted to the library’s Drive Details screen
(Figure 305 on page 474) and the DLM drive health icon for the drive
changes to yellow (see Using the Drive Health Icons on page 339 for
additional information).
Using drives with dirty heads can reduce drive performance, decrease
usable tape capacity, and result in read/write failures which can eventually
interrupt data storage.
If you have Auto Drive Clean enabled and the drive is in a partition with
an associated cleaning partition, these cleanings are performed
automatically. See Creating a Cleaning Partition on page 194 for
information about configuring a cleaning partition.
It may also be possible to configure the host software to automatically
clean the drives, with a cleaning tape stored in the partition, when the
software is notified that drive cleaning is necessary.
If no automatic cleaning process is configured, you must manually clean
the drive. If you ignore a cleaning request for too long, the library
generates a warning system message.
User Privilege Requirements When Auto Drive Clean is enabled for the
storage partition and a cleaning cartridge is available in the cleaning
partition, cleanings are performed automatically and do not require user
intervention.
If Auto Drive Clean is not enabled, any user with operator privileges who is
assigned to the partition and all users with superuser or administrator
privileges can manually clean a drive without an associated cleaning
partition by importing a cleaning cartridge into the storage partition’s entry/
exit pool, if necessary, and using the Inventory screen to manually move the
cleaning cartridge to the drive (see No Cleaning Partition Present on
page 477).
Only a user with superuser or administrator privileges can move a cleaning
cartridge stored in the partition using the BlueScale web interface (RLC).
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3. Click Detail next to the drive you want to check. The Drive Details
screen displays.
If the Cleaning Status displays Drive Cleaning Required, clean the drive
as described in the following sections.
Important Using only Spectra Certified cleaning cartridges to clean your drives is highly
recommended. For information on ordering these cartridges, see Media and Media
Accessories on page 527.
Carefully follow all instructions and recommendations provided with the cleaning
cartridge. Do not rewind and reuse the material in a cleaning cartridge. Reusing the
material may redistribute contaminants previously removed from the tape path. If
all of the cleaning material is used, discard the cartridge and use a new cleaning
cartridge.
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If... Then...
Auto Drive Clean is The library automatically cleans the drives, including any Global
enabled and a cleaning Spares, as needed. See Chapter 6 – Configuring and Managing
partition is associated with Partitions, beginning on page 186 for information about configuring a
the storage partition, cleaning partition and associating it with one or more storage partitions.
You can also clean the drive manually using a cleaning cartridge in the
cleaning partition (see Cleaning Partition Present on page 476).
A cleaning partition is not Use your storage management software to perform regularly scheduled
associated with the storage drive cleanings. Refer to your storage management software user
partition; your software manual or vendor for instructions on how to set up scheduled
package includes features automatic cleanings.
that allow for scheduled You may choose to leave a cleaning cartridge in each storage partition,
drive cleanings, particularly if you can configure your storage management software to
perform regular automated cleanings.
Important: Make sure that the cleaning cartridge has a barcode label.
Your software must be able to identify the cleaning cartridge and use it
only for cleaning drives. Any attempts to use a cleaning cartridge for
data storage causes backup failures.
A cleaning partition is not Import a cleaning cartridge into the partition and clean the drive
associated with the storage manually as described in No Cleaning Partition Present on page 477.
partition and your You may choose to leave a cleaning cartridge in each storage partition
software package does not so that it is available whenever you need it.
have features that allow
Important: Make sure that the cleaning cartridge has a barcode label.
for scheduled drive
Your software must be able to identify the cleaning cartridge and use it
cleanings,
only for cleaning drives. Any attempts to use a cleaning cartridge for
data storage causes backup failures.
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4. Click Clean next to the drive that needs cleaning. The library retrieves a
cleaning cartridge from the cleaning partition and inserts it into the
drive. The Drive Cleaning Progress screen displays while the cleaning
is in progress.
5. When the cleaning is complete, the library returns the cleaning
cartridge to the cleaning partition and displays a status message.
If the cleaning cartridge is MLM-enabled, the cartridge health and
Cleans Remaining are updated in the MLM database.
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6. Check the Drive Details screen to confirm that the cleaning was
successful.
If the cleaning cartridge is expired, the drive automatically ejects the
cartridge and does not perform the cleaning. The Drive Details screen
still indicates that the drive needs cleaning. Perform the following steps
before retrying:
a. Export the expired cleaning cartridge.
b. Import an unexpired cleaning cartridge.
c. Repeat Step 3 through Step 6 to clean the drive.
7. If you have additional drives to clean, repeat Step 3 through Step 6 for
each drive.
8. If you do not want to store the cleaning cartridge in the library, export
the magazine containing it, as described in Exporting or Exchanging
Magazines and Cartridges on page 248.
9. Make sure that you track the number of times the cleaning cartridge
was used (see Track Cleaning Cartridge Use, below).
Note: If you used an MLM-enabled LTO cleaning cartridge, the
cartridge usage is tracked in the MLM database.
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Important Always download drive firmware from the Spectra Logic Technical Support portal to
ensure that the firmware was qualified by Spectra Logic.
Important After the drive firmware update is complete, you may need to reset the hosts
accessing the drives.
Important Some operating environments require you to install device drivers before the
application software can correctly communicate with the drives. When you update
the drive firmware, you may also need to update the device driver for the drive (see
Updating Drive Device Drivers on page 501 for further instructions).
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2. Select Configuration > DLM (or Drives) to view a list of all the drives
currently installed in the library.
The drive
identifier
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Important Always download drive firmware from the Spectra Logic Technical Support portal
to ensure that the firmware was qualified by Spectra Logic.
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Important Use the latest version of ITDT to update the latest generation of drives.
Use the following steps to download and install ITDT on a computer that is
connected to the same Fibre Channel arbitrated loop or fabric as the drives
in the library.
1. Log into IBM’s website (https://ibm.com/support/fixcentral/), using your
individual IBM ID.
2. Select the Select product tab.
3. Select the following options:
Product Group = System Storage
Select from System Storage = Tape systems
Select from Tape Systems = Tape drivers and software
Select from Tape drivers and software = IBM Tape Diagnostic Tool (ITDT)
Platform = Select your operating system from the drop-down list and
click Continue.
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4. On the next page, select the version of ITDT that you want to
download. If desired, you can select multiple versions.
Note: If you are unsure which version to select, click Show Fix Details
to see additional information.
5. Click Continue. If you did not log into the website yet, it prompts you to
do so now.
6. Choose one of the following methods to download the selected ITDT
installation files:
Download using your browser (HTTP)
Download using bulk FTP
Download using Download Director
7. Refer to the ITDT documentation for information about using ITDT.
Contact Spectra Logic Technical Support if you need assistance (see
Contacting Spectra Logic on page 7).
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Attempting to update the firmware while the library is busy or when the drives
Caution contain tapes may result in the update failing, failed backup jobs, or permanent
damage to the drives. If you did not already do so, stop all backup operations and
remove all tapes from the drives you are updating.
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Important Your library must either be under warranty or you must have a current service
contract with Spectra Logic Technical Support before you can update the drive
firmware using Package Update. The BlueScale Software Service key associated
with your service contract must be entered into the System Configuration screen
before you can use Package Update.
If you have questions about your service agreement, contact Technical Support
(see Contacting Spectra Logic on page 7).
For instructions on how to renew and enter your BlueScale Software Support
key, refer to Service Contract Extension on page 529.
Requirements
The library must be running BlueScale12.3.1 or later generation
software.
The drives must be LTO-5 and later generation drives or TS11xx
technology drives.
Note: Contact Technical Support before using this wizard to update
LTO-4 drives. These drive types must remain empty and idle
during the entire update, which may take up to 8 hours per
drive.
The drives to update must be configured in a storage partition.
To update the firmware of a Global Spare, first substitute the Global
Spare drive for a drive assigned to a partition. After the Global Spare
drive completes the firmware update process, it can be removed from
the partition and returned to the pool of spare drives (see Use the
Global Spare Drive on page 411 for more information).
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6. The Select Package screen lists the filenames for the firmware update
packages.
Figure 311 Select the package for the drive firmware update.
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Source Description
USB Device Select the desired drive firmware package from packages stored on a USB
device. There is a brief delay while the library accesses the USB device when
you select this option.
Notes:
The USB Device option is only available if you connected a USB device
containing the update package in Step 2 on page 488.
The update package must be stored in the root directory of the USB device.
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10. Click Begin Staging. The Package Update Results screen displays.
All drives that require an update begin staging automatically. This can
take up to 8 hours for LTO drives and up to 16 hours for TS11xx
technology drives.
Notes: Staging only prepares the drive for the update process. After
staging is complete, you can choose which drives to update
in Step 2 on page 493.
There may be a few minutes of delay before the Package
Update Results screen displays.
11. Click Finished on the Package Update Results screen. The firmware
staging runs in the background, allowing the library to perform other
tasks.
The Drives screen displays the staging status while the process is active.
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Attempting to update the firmware while the library is busy or when the drives
Caution contain tapes may result in the update failing, failed backup jobs, or permanent
damage to the drives. If you did not already do so, stop all backup operations and
remove all tapes from the drives you are updating.
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3. Click Next. The drive firmware update process begins updating the
selected drives in parallel. A progress screen displays until the process
completes, in approximately 15 to 30 minutes.
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Requirements
DLM must be enabled (see Enabling DLM on page 336).
Note: Enabling MLM automatically enables DLM.
The drives to be updated must be configured in a storage partition.
The drives to be updated must be offline to the host.
The firmware update tape must be in a magazine stored in the storage
partition’s entry/exit pool.
Note: The partition must have entry/exit chambers configured to use
this wizard.
The drives are updated one partition at a time.
To update the firmware of a Global Spare, first substitute the Global
Spare drive for a drive assigned to a partition. After the Global Spare
drive completes the firmware update process, it can be removed from
the partition and returned to the pool of spare drives (see Use the
Global Spare Drive on page 411 for more information).
Attempting to update the firmware when the drives contain tapes may result in the
Caution upgrade failing, failed backup jobs, or permanent damage to the drives. If you did
not already do so, stop all backup operations and remove all tapes from the drives
you are updating.
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2. Click Drive Firmware Update to launch the update wizard. The Drive
Firmware Update screen displays showing the information for the last
partition that was viewed.
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3. Select the partition containing the drives you want to update from the
drop-down list, then click Go. The Drive Firmware Update screen
refreshes to show the drives assigned to the selected partition.
Figure 319 Select the partition for the drives you want to
update.
Important If you have multiple drive generations in the same partition, make sure that you
only select one generation at a time. Each drive generation uses different firmware.
5. Click Next. The Drive Firmware Update Tape Selection screen displays
with a list of the cartridges currently in the entry/exit pool for this
partition. Select the firmware tapes you want to use for the update.
Important If you have firmware update tapes for multiple drive generations in the same
magazine, make sure that you select the firmware update tapes that correspond to
the generation of the drives you selected in Step 4 on page 496 or the update fails.
Figure 320 Select the firmware tapes you want to use for the
update.
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Requirements
The drives to be updated must be configured in a storage partition.
The firmware update tape must be in a magazine stored in the storage
partition’s entry/exit pool.
Note: The partition must have entry/exit chambers configured to use
this wizard.
The drives are updated one partition at a time.
To update the firmware of a Global Spare, first substitute the Global
Spare drive for a drive assigned to a partition. After the Global Spare
drive completes the firmware update process, it can be removed from
the partition and returned to the pool of spare drives (see Use the
Global Spare Drive on page 411 for more information).
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Attempting to update the firmware while the library is busy or when the drives
Caution contain tapes may result in the update failing, failed backup jobs, or permanent
damage to the drives. If you did not already do so, stop all backup operations and
remove all tapes from the drives you are updating.
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Figure 322 Select the drive to update and the location of the
firmware tape.
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6. Use the Select drive or partition to update drop-down list to select the
drive(s) that you want to update. You can choose to:
Update all of the drives in a partition.
–OR–
Update a single drive (selected by its BlueScale identifier).
Note: Drives are identified according to their physical location in the
library. For example: FR1/DBA2/DRV4 refers to the upper right
drive in DBA2 of frame 1. See Drive Identifiers on page 67 for
additional information about identifiers.
7. Use the Select EE slot of the firmware tape drop-down list to select the
slot in the magazine where the firmware update tape is located.
Note: If you use the wrong firmware tape or try to update a drive that
is not compatible with the firmware tape, the update operation
fails.
8. Click Run Utility to start the update process.
The library retrieves the firmware tape and inserts it into the first
drive. When the drive completes the update, it ejects the tape. The
library then either returns the tape to the entry/exit pool or inserts it
in the next drive to be updated.
A progress screen displays for the duration of the update. When
completed, a Utility Results screen displays, showing the results of
the update process.
9. Repeat the steps, as needed, for the remaining drives in the library.
10. Export the firmware update tape from the library (see Exporting or
Exchanging Magazines and Cartridges on page 248) and store it for
future use. You can use the tape to update the firmware in a
replacement drive if it is at a lower firmware level.
11. Use your storage management software to restart backup processes.
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Important Adding drives to an existing partition can cause the library to reassign element
addresses. To avoid errors, make sure that when you install a new drive, you
reconfigure the element addresses your storage management software uses to
access the drives (refer to your software documentation for instructions).
If your library has unused drive bays, you can purchase additional drives
from Spectra Logic and add them to the library.
1. Log into the library as either a superuser or administrator.
2. Select Configuration > DLM (or Drives) to view a list of all the drives
currently installed in the library.
3. Click Add next to a drive location that does not have a drive installed.
4. Follow the Spectra T200, T380, T680, T950, and TFinity Drive Installation
or Replacement procedure to install the drive.
5. If the drive has a Fibre Channel interface, connect it to an arbitrated
loop or fabric where the hosts reside.
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6. After you add the drive to the library, you must create or modify a
partition to assign it to the partition or configure it as a Global Spare
drive before you can use it. See Chapter 6 – Configuring and Managing
Partitions, beginning on page 186 for information about creating and
modifying partitions.
Replace a Drive
To replace a drive that failed, follow the instructions in the Spectra T200,
T380, T680, T950, and TFinity Drive Installation or Replacement procedure.
Use the cable you disconnected from the failed drive to connect the new
drive to a switch on the arbitrated loop or fabric where the hosts that use
the drives reside.
Important Do not click Remove. This option removes the drive from the partition. When the
replacement drive is installed, it is not assigned to the partition from which the
malfunctioning drive was removed.
If you click Remove and the selected drive is the only drive in the partition, the
partition is deleted.
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CHAPTER 16
Technical Support
Spectra Logic Technical Support provides a worldwide service and
maintenance structure, refined over many years to provide timely,
professional service.
Important A valid BlueScale Software Support key is required in order to obtain technical
support (see Service Contract Extension on page 529).
Topic
Accessing the Technical Support Portal this page
Create an Account page 505
Log Into the Portal page 507
Opening a Support Ticket page 507
Returns page 510
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Create an Account
Access to User Guides and compatibility matrices does not require you to
create an account. You must create a user account and log in to access
Release Notes or repair documents, to download the latest version of
BlueScale software, or to open a support incident.
Note: If you have multiple Spectra Logic products, the serial numbers
for all products are associated with your account. If you do not
see the serial numbers for all of your products when you log in,
contact Technical Support (see Contacting Spectra Logic on
page 7).
1. Access the Technical Support portal login page at
support.spectralogic.com.
2. On the home page, click sign up.
Figure 325 The Spectra Logic Technical Support portal home page.
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Figure 327 Select Incidents & Inventory > Open or View Incidents to open a
support incident.
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RETURNS
Your Technical Support representative may ask you to return a problem
component to Spectra Logic for analysis and servicing. After you complete
a replacement procedure, return the defective part using ALL of the
packaging that the replacement part arrived in (including any anti-static
bags or foam inserts).
Severe damage can occur if the component is not packaged correctly. You may be
Caution invoiced if it is damaged due to improper or insufficient packaging.
Use the return label and instructions that were included with the
replacement part when preparing to ship the component you are
returning. If you cannot locate these, contact Spectra Logic for another
copy (see Contacting Spectra Logic on page 7). The return label and Return
Merchandise Authorization (RMA) printed on it are used to associate the
returned component with your account. To avoid being invoiced for failure
to return the component, do not ship the component back to Spectra Logic
without the RMA return label.
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APPENDIX A
Best Practices
This appendix reviews best practices for using Media Lifecycle
Management, protecting library configuration data, and working with
media.
Topic
MLM Best Practices this page
Implementation Guidelines page 512
Usage Policy Guidelines page 512
Disaster Recovery Planning page 515
Back Up and Protect the Library Metadata page 515
Back Up the Library Metadata page 516
Verify and Protect the Metadata Backup page 518
Using Cartridges page 520
Labeling Cartridges page 520
Handling Cartridges page 521
Storing Cartridges page 522
Using Cartridges in the Library page 523
Cartridge Rotation page 524
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Appendix A — Best Practices MLM Best Practices
Implementation Guidelines
Consider the following best practice guidelines as you prepare to
implement MLM in your environment.
Guideline Description
Identify the people The people who perform data backup at your site are typically the
responsible for backing up ones who are responsible for implementing and following MLM
data backup procedures.
Identify the users who have It may be wise to have more than a single user familiar with policies,
responsibilities that involve depending on the size of your organization, so that if one person is
MLM not available, another can take over.
Be consistent with partition Using consistent naming simplifies identifying a specific partition.
names Spectra’s suggested naming practice is to list the location, followed
by the library name, followed by the storage management software.
For example, Dallas/T950/NetBackup.
On an organizational level, The level of media management depends on the requirements for
determine the level of your environment. For example, you may choose to use Spectra’s
management your media guidelines for retirement for all media, or you may choose to retire
requires tapes that hold financial or legal data sooner than recommended.
See the Error and Warning health scores in Generate MLM Reports
on page 321 for information on when cartridges should be retired.
Guideline Description
Choose a retirement guideline When implementing MLM, decide at the beginning on the criteria to
be used when determining when to retire a cartridge.
Spectra suggests using the Media Lifecycle Management health
icon, visible on the MLM Reports screen and on the Details screen
(Figure 192 on page 323 and Figure 193 on page 325, respectively)
for each tape, to assess the overall health of individual tapes. See
Generate MLM Reports on page 321 for information about using the
health icon to assess media health.
Only use MLM-enabled media For the most accurate tracking, do not import your MLM-enabled
and cleaning cartridges in media into non-Spectra Logic libraries or drive generations earlier
MLM-compatible libraries and than LTO-4. The cartridge MAM is not updated with information
drives about usage in those locations. As a result, the information about
usage in those locations is not recorded in the MLM database when
the cartridge is returned to your library.
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Appendix A — Best Practices MLM Best Practices
Guideline Description
Use only Spectra Certified To ensure the best possible performance, use Spectra Certified
Media with MLM support (both Media. Check the Spectra Logic website for the most up-to-date
data and cleaning cartridges) media availability. Do not use any media that is not approved by
in the library Spectra Logic for use in the library.
The library uses information in the MLM database to monitor the
health of the media in the library. For MLM-enabled media, the
detailed health reports let you determine whether a particular data
cartridge is past its useful threshold or determine whether a
particular cartridge is experiencing high errors rates or retries. For
MLM-enabled cleaning cartridges, you are notified when a cartridge
is approaching the end of its useful life.
Although MLM tracks the general health of media that is not MLM-
enabled, detailed health information is not available for this media.
Do not routinely share LTO-4 Beginning with BlueScale12.0.7, after an LTO-4 cartridge is loaded
media between LTO-4 and into an LTO-5 or later generation drive, the algorithm used to
LTO-5 or later generation calculate the media health score whenever the cartridge is
drives subsequently loaded in an LTO-4 drive is adjusted to maintain
consistent media health reporting regardless of the generation drive
used with the cartridge.
As a best practice for your LTO-4 media, Spectra Logic recommends
that you configure LTO-4 drives in separate partitions from LTO-5
and later generation drives and that you do not routinely share
LTO-4 media between LTO-4 and LTO-5 or later generation drives.
Always operate the library If you disable and then re-enable Media Lifecycle Management, any
with Media Lifecycle loads, reads, writes, errors, and any other tape related events that
Management enabled occur while MLM is disabled are not recorded in the MLM database.
Enable load count alerts Load count alerts, used in combination with the media health icon,
let you monitor the health of individual tapes. Tapes with low load
counts, but with a yellow or red health icon are vulnerable to high
errors rates or retries.
For higher levels of notification, configure a threshold for the
maximum number of times a data cartridge can be loaded before an
alert is generated (see Enable and Configure MLM PreScan and
PostScan on page 206). When the number of loads exceeds this
threshold, MLM generates a system message listing the barcode of
the tape.
You can also enable an alert to notify you when the load count
recorded on the cartridge MAM differs from the load count stored
in the MLM database but none of the other data changed. This type
of discrepancy can indicate that the tape was loaded into a non-
Spectra Logic library. Use this alert as a security feature to let you
know when a tape was removed and loaded into a drive in a
different library.
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Appendix A — Best Practices MLM Best Practices
Guideline Description
Regularly back up your MLM Determine how frequently to export the MLM database for storage.
database You can save the MLM database to a USB device or email it to a
previously configured mail recipient. The database can be loaded
back into the library in the event of an error. See Disaster Recovery
Planning on page 515 and Restore the MLM and DLM Databases on
page 406 for detailed information.
Backing up the MLM database produces a point-in-time snapshot of
the MLM database. Based on the number of tapes you routinely
import into and export from the library, determine how frequently
backups are needed to ensure that you can easily restore the MLM
database.
Enable non-MLM media alerts Alerts for non-MLM-enabled media notify you when a cartridge
that is not MLM-enabled is loaded into a drive.
Track exported cartridges When a cartridge is exported from the library, an asterisk (*) next to
the barcode indicates that it is currently out of the library. However,
all of the MLM data for the cartridge is still available. Define the
frequency with which you export the complete MLM report and
make a note of all exported tapes.
Choose relevant information When you save an MLM report (see Generate MLM Reports on
for saved reports page 321), you can choose between saving all MLM data or just the
data from the most recently viewed report.
You can save a copy of the MLM report as a comma-separated text
file (*.rpt) to a USB device, mail the saved report to previously
configured email recipient, or both. If desired, you can zip the file
before saving it (see Save an MLM Report on page 326).
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Appendix A — Best Practices Back Up and Protect the Library Metadata
Important The automatic weekly auto-save file reflects the state of the MLM database at the
time the backup was created. If MLM-enabled media is imported into or exported
from the library during the period between the automatic weekly auto-save
operations, the backup of the MLM database may not accurately reflect the library’s
inventory.
If you plan to import or export a large number of MLM-enabled cartridges, back up
the MLM database using the procedure described in Back Up the MLM and DLM
Databases on page 330 when you are finished to ensure that you have a backup
that accurately reflects the information in the database.
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Appendix A — Best Practices Back Up and Protect the Library Metadata
Losing your library’s metadata can have catastrophic effects — as can losing keys in
Caution any encryption key management system, especially when related to encrypted
data. If you lose all copies of all metadata:
Your encrypted data is lost — you are unable to decrypt encrypted data without
the encryption keys.
You need to completely reconfigure your library.
You lose stored data about your media that is time-consuming to recover.
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The following figures show examples of the files you see when you
check your USB device or the email attachment.
Saved Data Details
Encryption key
(T950_SF2.bsk)
Note: The screen shown here also includes the SavedMLMDB and
SavedConfigs folders.
MLM and DLM
data
Note: In this example the file has a .zdt extension because you chose to zip the
file when you created it.
Configuration data
2. Store at least one USB device containing the backup files off-site. After you
have several weeks of backups stored off-site, rotate back through them.
3. When you run through disaster recovery exercises, test restoring the
library using the backup files from both your USB devices and your
saved email attachments. See Restoring the Library Configuration on
page 398 for instructions.
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Appendix A — Best Practices Using Cartridges
USING CARTRIDGES
The following sections describe best practices for using cartridges and for
managing your media inventory. All library user groups have privileges
that allow them to use the library’s user interface to perform the cartridge
handling and media management operations described in this appendix.
Because handling cartridges requires physical interaction with the library,
much of the information in this appendix is not applicable when you are
accessing the library using the BlueScale web interface.
Note: See MLM Best Practices on page 511 for additional guidance
when using Spectra Certified Media with MLM support.
Labeling Cartridges
If you are not using pre-labeled Spectra Certified Media (both data and
cleaning cartridges), be sure to label all cartridges with the appropriate
barcode labels. Position each label in the indented area on the cartridge, as
illustrated in Figure 330. See Barcode Label Specifications on page 556 for
detailed information about preparing and using barcode labels.
Do not place labels on any surface of the cartridge except the area shown in Figure 330.
Caution A loose label can become dislodged and damage the drive.
Barcode label
Figure 330 Properly barcode label all cartridges (LTO cartridge shown).
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Appendix A — Best Practices Using Cartridges
Handling Cartridges
Incorrect handling or an incorrect environment can damage the LTO
cartridge or the magnetic tape inside it. To avoid damage to your
cartridges and to ensure the continued high reliability of your drives, use
the following guidelines:
Do not drop the cartridge. If the cartridge drops, slide the cartridge
door back and ensure that the leader pin is properly seated in the pin-
retaining spring clips. Inspect the rear of the cartridge (the part that you
load into the tape drive first) and ensure that there are no gaps in the
seam of the cartridge case.
Do not open any part of the cartridge other than the cartridge door. Do
not open any other part of the cartridge case. The upper and lower
parts of the case are held together with screws; separating them
destroys the usefulness of the cartridge.
Do not handle tape that is outside of the cartridge. Handling the tape
can damage the tape’s surface or edges, which may interfere with read
or write reliability. Pulling on tape that is outside of the cartridge can
damage the tape and the brake mechanism in the cartridge.
If tape is outside of the cartridge, slide the cartridge door back and turn
the hub to gently spool the tape back into the cartridge. Test the tape by
using your storage management software to write to the tape, and then
run a PostScan.
Before you use a cartridge, let it acclimate for at least 24 hours to the
normal operating environment.
Ensure that all surfaces of a cartridge are dry before inserting it into a
magazine.
Do not stack more than six cartridges.
Do not expose the tape cartridge to moisture or direct sunlight.
Do not degauss a tape cartridge that you intend to use/reuse.
Degaussing makes the tape unusable.
Do not expose recorded or blank tape cartridges to stray magnetic
fields (such as terminals, motors, video equipment, X-ray equipment,
or high-current cables or power supplies). Such exposure can cause the
loss of recorded data or make the blank cartridge unusable.
Maintain the environmental conditions specified in Tape Media
Specifications on page 554.
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Appendix A — Best Practices Using Cartridges
Storing Cartridges
While in use, cartridges are stored in TeraPack magazines inside the
library. When the cartridges are outside of the library, Spectra Logic
recommends storing them in magazines with dust covers.
Figure 331 TeraPack magazines with barcode labeled cartridges and plastic
dust cover (LTO magazines shown).
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Cartridge Rotation
During normal backup operations, tapes are rotated into and out of the
library. This section provides a simple example of the library’s media life
cycle functionality to manage tape rotation. Using a backup plan similar to
the one described in the following example for a period of time establishes
a media rotation schedule for the library. The example assumes the
following:
The library has a total of 17 licensed chambers and uses LTO media.
2 chambers are assigned to the entry/exit pool (20 slots, or
2 TeraPack magazines).
15 chambers are assigned to the storage pool (150 slots, or
15 TeraPack magazines).
The library contains 15 full TeraPack magazines and two empty
TeraPack magazines.
Two magazines containing 20 cartridges worth of backup data are sent
off site every Friday.
After the data ages two weeks, the media is returned to the library and
re-used.
The site adheres to the following best practices:
Whenever a TeraPack magazine is exported, another magazine
(either full or empty) is imported.
The library has enough empty TeraPack magazines to fill the entry/
exit pool.
This example shows that, by Week 3, the backup plan results in a full
media rotation in which the operator performed the following:
1. Removed and stored two full TeraPack magazines of media. Full
magazines were exported from the entry/exit pool and removed
through the TAP, resulting in an empty entry/exit pool.
2. Imported two full TeraPack magazines into the entry/exit pool through
the TAP and then used the storage management software to move the
media in the entry/exit pool into the storage pool.
Moving the media to the storage pool leaves two empty magazines in
the entry/exit pools, ready to accept media as the storage management
software identifies media as ready to be ejected from the library.
The following sections describe and illustrate the rotation process in more
detail.
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Appendix A — Best Practices Using Cartridges
End of Week 1
The storage management software ejects cartridges from the storage pool.
The library moves the cartridges to empty magazine slots in the entry/exit
pool, making them ready to be removed from the library and stored off
site.
Storage pool:
13 chambers contain
full TeraPack
magazines.
2 chambers contain
empty TeraPack magazines.
Data Center:
2 empty TeraPack magazines.
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End of Week 2
The storage management software ejects cartridges from the storage pool.
The library moves the cartridges to empty magazine slots in the entry/exit
pool, making them ready to be removed from the library and stored off site.
Storage pool:
11 chambers contain
full magazines
4 chambers contain
empty TeraPack
magazines.
Data Center: No reserved media or
magazines.
End of Week 3
The storage management software ejects cartridges from the storage pool.
The library moves the cartridges to empty magazine slots in the entry/exit
pool, making them ready to be removed from the library and stored off
site. The two full magazines stored off site in Week 1 are ready for re-use.
After importing the full magazines into the entry/exit pool, the storage
management software is used to move the cartridges to the storage pool,
leaving two empty magazines in the entry/exit pool.
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APPENDIX B
Media & Upgrades
This appendix describes media, accessories, and upgrades that can be
purchased for use with the Spectra T950 library. It also describes how to
renew or extend the service contract for the library.
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How To Order
Check the Spectra Logic website at .spectralogic.com for the most up-to-
date media availability.
To purchase Spectra Certified Media and media accessories, contact your
sales representative (see Contacting Spectra Logic on page 7) or use the
Spectra Logic online store at https://.spectralogic.com/shop.
Important When you renew or extend your service contract, you must generate a new
BlueScale Software Support key and enter the new key into the library to allow
continued access to updates (see Enabling BlueScale Software Support, Options,
and Upgrades on page 110). If you have questions about your service agreement,
contact Spectra Logic Technical Support (see Contacting Spectra Logic on page 7).
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Appendix B — Media & Upgrades Library Support and Upgrades
Important Updating the BlueScale software and the firmware for the library components
requires a current service contract with Spectra Logic Technical Support. The
BlueScale Software Support key associated with your service contract must be
stored in the library by entering it into the System Configuration screen. See
Enabling BlueScale Software Support, Options, and Upgrades on page 110 for
additional information.
If you have questions about your service agreement, contact Spectra Logic
Technical Support (see Contacting Spectra Logic on page 7).
See Updating the BlueScale Software and Library Firmware on page 446
for update instructions.
Library Upgrades
Upgrades available for purchase include BlueScale software options and
library hardware upgrades. You can purchase options and upgrades from
your sales representative (see Contacting Spectra Logic on page 7).
Options
The following table describes the BlueScale software options that are
available. See Enabling BlueScale Software Support, Options, and
Upgrades on page 110 for information about enabling these options.
Library Option Description
BlueScale BlueScale Encryption Standard Edition, included free on the T950 library,
Encryption provides a strong, easy to use method of encrypting data using a single key on
Standard Edition the library, letting you add encryption without adding complexity.
See the Spectra Tape Libraries Encryption User Guide for more information about
BlueScale Encryption.
BlueScale In addition to the features of the standard edition, BlueScale Encryption
Encryption Professional Edition supports multiple keys on a library and additional security
Professional features so that you can implement more customized data encryption regimens.
Edition See the Spectra Tape Libraries Encryption User Guide for more information about
BlueScale Encryption.
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Appendix B — Media & Upgrades Replaceable Components
Hardware Description
Robotics Interface A RIM can be used to provide the robotic control path for a partition. One RIM
Module (RIM) can support up to eight library partitions; one RIM2 can support up to 16
partitions.
Two or more RIMs are required if you want to use the BlueScale controller
failover feature for enhanced availability. A RIM2 can only be in a failover
pair with another RIM2.
USB Device You can use a USB device for saving backups of the library configuration and
MLM database, when you are updating the library’s BlueScale software, or as a
troubleshooting tool for use as instructed by Spectra Logic Technical Support.
USB devices are available for purchase from Spectra Logic for a nominal charge.
Note: The library only recognizes FAT-formatted, not NTFS-formatted, USB
devices.
How to Order
To purchase library upgrades, including a renewed or extended service
contract, determine your library Hardware ID (see Determine the Library
Serial Number on page 113) and then contact your sales representative (see
Contacting Spectra Logic on page 7).
REPLACEABLE COMPONENTS
Some library components are easy to remove and install. They are
classified as customer-replaceable units (CRUs) and they are available for
purchase based on your service contract with Spectra Logic Technical
Support (see Chapter 16 – Technical Support, beginning on page 504).
CRUs include:
Air filters
Drives
RIMs and F-QIPs
Library Control Module (LCM)
Robotics Control Module (RCM)
Power supply modules
Power Control Module (PCM)
Transporter (not the VAX column)
Memory card in an LCM or RCM
Depending on your service contract, you may also be able to replace
certain additional components that are classified as field-replaceable units
(FRUs).
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APPENDIX C
Specifications
This appendix provides specifications for the Spectra T950 library, as well
as the drives and media used in the library:
Topic
Library Specifications page 535
Data Storage Capacity page 535
Size and Weight page 537
Service Access Requirements page 538
Shipping and Storage Size and Weight page 539
Power Specifications page 539
Environmental Specifications page 543
Shock and Vibration Specifications page 544
Interoperability and Software Compatibility page 544
Interface Specifications page 544
Component Interface Connectors page 545
Network Interface Cable Requirements page 545
Universal Serial Bus (USB) Support page 546
NDMP Support page 546
Tape Drive and Media Specifications page 546
LTO Tape Drive Specifications page 546
TS11xx Technology Tape Drive Specifications page 551
Drive-Based Encryption Highlights page 553
Tape Media Specifications page 554
Barcode Label Specifications page 556
534
Appendix C — Specifications Library Specifications
LIBRARY SPECIFICATIONS
The following sections provide detailed specifications for the library
including data storage capacity, library size and weight, space
requirements, power specifications, environmental specifications, and
shock and vibration specifications.
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Appendix C — Specifications Library Specifications
Expansion Frames
The capacity of an expansion frame depends on the type of frame and its
configuration. For each expansion frame, add the frame’s capacity to that
of the main frame to calculate the capacity of the entire library.
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Appendix C — Specifications Library Specifications
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Appendix C — Specifications Library Specifications
Important Providing 3 ft (0.9 m) of clearance on each side of the library is highly recommended.
Refer to the Spectra T950 Library Site Preparation Guide for detailed
information about space and access requirements.
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Appendix C — Specifications Library Specifications
Power Specifications
This section describes the power specifications for the library. For
information about the different types of AC power modules, see Dual AC
Power Module on page 38.
If you are installing or moving the library and connecting new power cords to it, see
Caution the Spectra T950 LIbrary Site Preparation Guide for important information about
testing the power cords.
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Appendix C — Specifications Library Specifications
Power Rating
Each library frame is rated at 200 – 240 VAC at 16 amps (3840 watts
maximum). This power rating is based on a main frame with 24 LTO drives
and 6 RIMs, which is the configuration for maximum power consumption
by a single frame. The frames are not rated at 120 VAC due to the high
current required to supply the product.
International 200 – 240 VAC Power Cord The criteria for an international
200-volt to 240-volt AC power cord are as follows:
Parameter Specification
Power cordage Flexible, HAR (harmonized) type H05VV-F, three
conductor, cord with minimum conductor size of
1.7 square millimeters (0.0026350 square inches).
Power input connectors Male: Connector must be of the proper type,
rating, and safety approval for the intended
country (see Supply-End Connector Types on
page 541).
Female: IEC 60320 C19
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Appendix C — Specifications Library Specifications
Grounding Requirements
Due to electromagnetic interference (EMI) filtering in each dual AC power
supply, the leakage current for main frames and drive frames is such that
they require a secure connection from the frame chassis to an earth ground.
Use one or more of the following methods for securing a ground
connection when installing a main frame or drive frame:
Note: Cord lock brackets and cords with locking connectors are not
compatible and cannot be used simultaneously.
Add cord lock brackets (Spectra Logic part number 5497) to all drive
frames. See Installing Cord Locks on page 469 for more information.
Use a cord with locking connectors at both ends, such as L6 20P to
locking C19 (Spectra Logic part number 9594).
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Appendix C — Specifications Library Specifications
All values are measured at the AC input and include power supply
efficiency. The values are averages of observed hardware. In general, the
lighter the load on the power supplies, the less efficient they are. The
power supply efficiency in turn affects the power draw of all components.
Component Power Consumption Heat Load, Continuous
(watts) (BTU/hour)
Main frame a 183 625
Drive frame a 139 475
Media frame with fan 110 376
Media frame without fan 14 48
Bulk TAP frame 125 427
5/12 VDC power supply 33 113
24 VDC power supply 29 99
RIM 12 41
LTO-9 Fibre Channel Read/write: 35 Read/write: 119
Full-Height
LTO-9 Fibre Channel or Read/write: 35 Read/write: 119
SAS Half-Height
LTO-8 Fibre Channel Read/write: 40 Read/write: 136
Full-Height Idle: 15 b
LTO-8 Fibre Channel or Read/write: 43 Read/write: 164
SAS Half-Height Idle: 14 b
LTO-7 Fibre Channel Read/write: 31 Read/write: 106
Full-Height Idle: 20 b
LTO-7 Fibre Channel or Read/write: 31 Read/write: 106
SAS Half-Height Idle: 20 b
LTO-6 Fibre Channel Read/write: 28 Read/write: 95
Idle: 8 b
LTO-5, Fibre Channel Read/write: 37 Read/write: 126
Idle: 19 b
LTO-4, Fibre Channel Read/write: 37 Read/write: 123
Idle: 17.5 b
TS1160 technology Read/write: 67 Read/write: 229
Idle: 35 b
TS1155 technology Read/write: 60 Read/write: 205
Idle: 19b
TS1150 technology Read/write: 55 Read/write: 188
Idle: 38 b
TS1140 technology Read/write: 53 Read/write: 181
Idle: 30 b
a. Assumes one 5/12 volt power supply and one 24 volt power supply; no drives or RIMs installed.
b. No cartridge loaded.
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Appendix C — Specifications Library Specifications
Environmental Specifications
This section describes environmental specifications for the library. Do not
place the library on a carpeted floor or anywhere else that poses risk for
static discharge that could damage the library and its drives.
The library must be installed on a level, hard-surfaced floor such as cement or tile.
Caution Never install it on carpeted flooring.
The following tables list the general environmental specifications for the
library.
Operating Environmental Specification
Humidity 20% to 80% (non-condensing)
Humidity gradient Less than 10% per hour
Ambient temperature a LTO: 50° F to 90° F (10° C to 32° C)
TS11xx Technology: 61° F to 90° F
(16° C to 32° C)
Maximum temperature change rate b 18° F per hour (10° C per hour),
non-condensing
Maximum wet bulb temperature 77° F (25° C)
Altitude Sea level to 10,000 ft (3,048 m)
a. The maximum ambient temperature must not exceed 86º F (30º C) when G2 F-QIPs are installed in the
library.
b. The temperature and humidity must be allowed to stabilize in the specified ambient environment for
24 hours.
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Appendix C — Specifications Interoperability and Software Compatibility
INTERFACE SPECIFICATIONS
This section provides information about the interfaces used to connect the
library and tape drives to the host systems. It also provides information about
the Ethernet interface used to access the library’s BlueScale web interface.
The Robotics Interface Module (RIM) supports a Fibre Channel host
interface. The RIM does not provide connectivity for SCSI drives. Direct-
attached tape drives have a native Fibre Channel interface; direct-attached
SCSI drives are not supported.
Important The option to connect SCSI drives through an F-QIP is no longer available for
purchase with new libraries. The library continues to support partitions configured
to use QIP-attached SCSI drives.
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Appendix C — Specifications Interface Specifications
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Appendix C — Specifications Tape Drive and Media Specifications
Important The library only recognizes FAT-formatted, not NTFS-formatted, USB devices.
NDMP Support
Spectra Logic tape libraries are compatible with local, remote, and three-way
NDMP (Network Data Management Protocol) topologies, where the tape
library is connected to the NDMP data mover host over Fibre Channel.
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Appendix C — Specifications Tape Drive and Media Specifications
LTO-9 Drive
When connecting to a Fibre Channel network, LTO-9 Fibre Channel drives
will attempt to connect at 8 Gb/second, but will auto-negotiate down to
4 Gb/second, or 2 Gb/second, depending on the requirements of the port to
which the drive is connected.
LTO-9 SAS drives attempt to connect at 12 Gb/second, but auto-negotiate
down to 6 Gb/second, or 3 Gb/second, depending on the requirements of
the port to which the drive is connected
Parameter Specification
Maximum sustained transfer rate a, b 400 MB/second, native
900 MB/second, compressed SAS
700 MB/second, compressed Fibre
Speed matching range 177 MB/second to 400 MB/second
Average space record time TBD
Encryption capability AES 256-GCM
WORM capability Yes
MTBF 250,000 hours at 100% duty cycle
Uncorrected error rate, calculated 1 x 10 –20 bits
Power consumption Read/write: 34 watts typical
Idle: TBD
a. Assuming a 2.5:1 compression ratio. Compression throughput depends on the type of data.
b. This is a per-drive value. Total sustained transfer rate for the library depends on the number of drives
installed in the library.
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Appendix C — Specifications Tape Drive and Media Specifications
LTO-8 Drive
When connecting to a Fibre Channel network, LTO-8 Fibre Channel drives
will attempt to connect at 8 Gb/second, but will auto-negotiate down to
4 Gb/second, or 2 Gb/second, depending on the requirements of the port to
which the drive is connected.
LTO-8 SAS drives attempt to connect at 6 Gb/second, but auto-negotiate
down to 3 Gb/second or 1.5 Gb/second, depending on the requirements of
the port to which the drive is connected.
Parameter Specification
Maximum sustained transfer rate a, b 360 MB/second, native c
750 MB/second, compressed
Speed matching range 112 MB/second to 360 MB/second
Average space record time 59 seconds
Encryption capability AES 256-GCM
WORM capability Yes
MTBF 250,000 hours at 100% duty cycle
Uncorrected error rate, calculated 1 x 10 –19 bits
Power consumption Full-height:
Read/write: 40 W Idle: 15 W
Half-height:
Read/write: 43 W Idle: 14 W
a. Assuming a 2.5:1 compression ratio. Compression throughput depends on the type of data.
b. This is a per-drive value. Total sustained transfer rate for the library depends on the number of drives
installed in the library.
c. A 1.5 Gb interface speed does not stream an LTO-8 drive at 360 MB/second.
LTO-7 Drive
When connecting to a Fibre Channel network, LTO-7 Fibre Channel drives
attempt to connect at 8 Gb/second, but auto-negotiate down to
4 Gb/second, or 2 Gb/second, depending on the requirements of the port to
which the drive is connected.
LTO-7 SAS drives attempt to connect at 6 Gb/second, but auto-negotiate
down to 3 Gb/second or 1.5 Gb/second, depending on the requirements of
the port to which the drive is connected.
Parameter Specification
Maximum sustained transfer rate a, b 300 MB/second, native
750 MB/second, compressed
Speed matching range 100 MB/second to 300 MB/second
Average space record time 56 seconds
Encryption capability AES 256-GCM
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Appendix C — Specifications Tape Drive and Media Specifications
Parameter Specification
WORM capability Yes
MTBF 250,000 hours at 100% duty cycle
Uncorrected error rate, calculated 1 x 10 –19 bits
Power consumption Full-height:
Read/write: 31 W Idle: 20 W
Half-height:
Read/write: 36 W Idle: 20 W
a. Assuming a 2.5:1 compression ratio. Compression throughput depends on the type of data.
b. This is a per-drive value. Total sustained transfer rate for the library depends on the number of drives
installed in the library.
LTO-6 Drive
When connecting to a Fibre Channel network, LTO-6 Fibre Channel drives
attempt to connect at 8 Gb/second, but auto-negotiate down to
4 Gb/second, 2 Gb/second, or 1 Gb/second, depending on the requirements
of the port to which the drive is connected.
Parameter Specification
Maximum sustained transfer rate a, b 160 MB/second, native c
400 MB/second, compressed
Speed matching range 40 MB/second to 160 MB/second
Average space record time 77 seconds
Encryption capability AES 256-bit
WORM capability Yes
MTBF 250,000 hours at 100% duty cycle
Uncorrected error rate 1 x 10 –17 bits
Power consumption Read/write: 28 watts typical
Idle: 8 watts
a. Assuming a 2.5:1 compression ratio. Compression throughput depends on the type of data.
b. This is a per-drive value. Total sustained transfer rate for the library depends on the number of drives
installed in the library.
c. A 1.5 Gb interface speed does not stream an LTO-6 drive at 160 MB/second.
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Appendix C — Specifications Tape Drive and Media Specifications
LTO-5 Drive
When connecting to a Fibre Channel network, LTO-5 Fibre Channel drives
attempt to connect at 8 Gb/second, but auto-negotiate down to
4 Gb/second, 2 Gb/second, or 1 Gb/second, depending on the requirements
of the port to which the drive is connected.
Parameter Specification
Maximum sustained transfer rate a, b 140 MB/second, native c
280 MB/second, compressed
Speed matching range 30 MB/second to 140 MB/second
Average space record time 75 seconds
Encryption capability AES 256-bit
WORM capability Yes
MTBF 250,000 hours at 100% duty cycle
Uncorrected error rate 1 x 10 –17 bits
Power consumption b Read/write: 27 watts typical
Idle: 7.5 watts
a. Assuming a 2:1 compression ratio. Compression throughput depends on the type of data.
b. This is a per-drive value.
c. A 1 Gb interface speed does not stream an LTO-5 drive at 140 MB/second.
LTO-4 Drive
LTO-4 drives are not supported in T950B libraries. When connecting to a
Fibre Channel network, LTO-4 Fibre Channel drives attempt to connect at
4 Gb/second, but auto-negotiate down to 2 Gb/second or 1 Gb/second,
depending on the requirements of the port to which the drive is connected.
Note: LTO-4 drives are not supported in T950B libraries.
Parameter Specification
Sustained transfer rate a, b 120 MB/second native c
240 MB/second compressed
Average space record time 70 seconds
Encryption capability AES 256-bit
WORM capability Yes
MTBF 250,000 hours at 100% duty cycle
Uncorrected error rate 1 x 10 –17 bits
Power consumption b Read/write: 29.5 watts typical
Idle: 12.5 watts
a. Assuming a 2:1 compression ratio. Compression throughput depends on the type of data.
b. This is a per-drive value.
c. A 1 Gb interface speed does not stream an LTO-4 drive at 120 MB/second.
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Appendix C — Specifications Tape Drive and Media Specifications
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Appendix C — Specifications Tape Drive and Media Specifications
552
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Appendix C — Specifications Tape Drive and Media Specifications
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Appendix C — Specifications Tape Drive and Media Specifications
Environmental Requirements
The following table lists the specifications for storage temperature and
other environmental requirements for tape media. Do not allow the
temperature and humidity in the storage environment to fluctuate.
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Appendix C — Specifications Tape Drive and Media Specifications
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Appendix C — Specifications Tape Drive and Media Specifications
WORM Media
Certain records retention and data security applications require a Write
Once, Read Many (WORM) method for storing data on tape. LTO-3 and
later generation drives and TS11xx technology drives enable WORM
support when a WORM tape cartridge is loaded into the drive.
WORM Media Requirements Because standard read/write media are
incompatible with the WORM feature, a specially formatted WORM tape
cartridge is required. Each WORM cartridge has a unique, worldwide
cartridge identifier (WWCID), which comprises the unique CM chip serial
number and the unique tape media serial number.
Data Security on WORM Media Certain built-in security measures help
ensure that the data written on a WORM cartridge does not become
compromised, for example:
The format of a WORM tape cartridge is unlike that of standard read/
write media. This unique format prevents a drive that lacks WORM-
capable firmware from writing on a WORM tape cartridge.
When the drive senses a WORM cartridge, the firmware prohibits the
changing or altering of user data already written on the tape. The
firmware keeps track of the last appendable point on the tape.
Cleaning Cartridges
Cleaning cartridges are valid for 50 uses. Do not rewind and reuse the
material in a cleaning cartridge. Reusing the material may redistribute
contaminants previously removed from the tape path. If all of the cleaning
material is used, discard the cartridge and use a new cleaning cartridge.
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Appendix C — Specifications Tape Drive and Media Specifications
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Appendix C — Specifications Tape Drive and Media Specifications
Alphanumeric
Barcode start character characters Barcode stop character
17 mm
+0/–0.8 11.1 mm,
minimum
558
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Appendix C — Specifications Tape Drive and Media Specifications
Figure 333 Barcode specifications for TS11xx technology media; alphanumeric characters on
top. All measurements are in millimeters.
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Appendix C — Specifications Tape Drive and Media Specifications
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APPENDIX D
Regulatory & Safety Standards
The Spectra T950 library complies with the safety and regulatory agency
standards listed below when installed by a Spectra Logic certified engineer
or third-party provider.
561
Appendix D — Regulatory & Safety Standards EU Declaration of Conformity
EU DECLARATION OF CONFORMITY
DECLARATION OF CONFORMITY
According to ISO/IEC 17050-1:2004
Product options: This declaration covers all options of the above product(s)
Complies with the essentials of the following European Directives, and carries the CE
marking accordingly:
562
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Appendix D — Regulatory & Safety Standards EU Declaration of Conformity
EN 62321
(EC)1907/2006 REACH
2011/65/EU RoHS
2012/19/EU WEEE
Nicole Gallego
Vice President of Operations
563
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Appendix D — Regulatory & Safety Standards Emission Standards
EMISSION STANDARDS
The Spectra T950 library complies with the following domestic and
international emission standards.
Country Standard
United States - FCC CFR Title 47, FCC Part 15 (see FCC Notice)
Australia/New Zealand AS/NZS CISPR 32: 2015
Canada ICES-003
Japan VCCI
Korea KN 22
Taiwan CNS 13438
FCC NOTICE
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to CFR 47, Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio
frequency energy, and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely
to cause harmful interference, in which case the user will be required to
correct the interference at the user’s own expense.
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Appendix D — Regulatory & Safety Standards Nemko Accreditation
Laser Warning
NEMKO ACCREDITATION
The safety issues of this information technology equipment type have been
evaluated by a government-accredited European third-party organization,
such as Nemko.
This Mass Storage Device has been evaluated and determined to comply
with the Safety Requirements of the International Standard for Information
Technology Equipment, IEC/EN 60950-1, Second Edition. The evaluation
was conducted by Nemko. Nemko participates in the CB Scheme as a
National Certification Body certified by the IECEE.
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Appendix D — Regulatory & Safety Standards Environmental Regulations
ENVIRONMENTAL REGULATIONS
The Spectra T950 library complies with the following domestic and
international environmental regulations and directives.
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Appendix D — Regulatory & Safety Standards Environmental Regulations
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567
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Appendix D — Regulatory & Safety Standards Conflict Minerals Policy
568
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INDEX
agency declarations Auto Drive Clean (continued)
A EU Declaration of requirements for using 62,
Conformity 562 to 567 188, 189
AC power FCC notice 564 restrictions when running
breakers, main or drive RoHS 566 PreScan 311
frame 38, 39 RoHS, China 568 using to manually clean a
connecting to library 163 safety 564 drive 476
cord and connector types 540 WEEE 566 auto saved configuration file
cord locks, air filter description 126, 151
installing 469 to 470 enable email 126 to 127
location 28
main breaker switches 163 filename 151
replacing 466 to 468
specifications 539 using to restore
alarms, configuring in
activation key AutoSupport 353 to 354 library 399 to 404
entering 112 to 113 architecture automatic media discovery, See
entering BlueScale Software MLM, Media Auto Discovery
cleaning partitions and Auto
Support key 112 to 113 Drive Clean 62 to 63 AutoSend profile
obtaining for BlueScale controller failover 79 to 80 [email protected]
options 113 to 114 351
entry/exit pool 58
renewing BlueScale Software configuring 351
Fibre Channel
Support key 444 AutoSupport log (ASL)
connectivity 68 to 75
adding a new user 105 description 346
Fibre Channel drive
address, Ethernet IP address failover 81 sending automatically 354
camera 155 to 159, 160 to 161 free pool 58 sending manually 356 to 360
library (LCM) 120, 121 to 123 redundant network See also log set forwarding
address, Fibre Channel ports connectivity 78 to 81 AutoSupport, configuring
direct-attached drives 212 SCSI drive AutoSend profile 351
exporting connectivity 76 to 77 create or modify
controller 215 to 217 storage partitions 61 profiles 349 to 352
F-QIP, SCSI drive storage pool 58 critical alarm
partition 215 to 217 asterisk (*) notification 353 to 354
address, SMTP 125 in MLM record 334 deleting profiles 353
Administrator group in MLM reports 514 log set forwarding
default user name and in password field 107 recipient 354
password 105 mail recipients 348
attention required notification
privileges 105 requirements 348
drive health 340
advanced import/export AutoSupport, using
media health 324
create move queue 259 to 262 creating a new HHM
system 91
processing move ticket 373 to 376
Auto Drive Clean
queue 266 to 268 creating a new support
affect of a failed cleaning 188
requirements for using 259 ticket 356 to 360
configuring a cleaning
using bulk TAP 266 to 267 overview 345 to 347
partition 194 to 196,
using center TAP 266 ?? to 197 updating a ticket 361
description 62 to 63 average status, media health 323
frequency 188
569
Index – B
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Index – C
571
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Index – C
572
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Index – C
computer module, See LCM and See configuration, library (continued) configuration, system settings
RCM library name, as identifier for changing 114 to 129
configuration remote access 115 defaults 115 to 120
users 104 list of enabled options 112 conflict minerals policy 568
configuration backup file mail recipients 124 to 125 connectivity
auto saved, using to restore package servers 144 to 146 Fibre Channel drives ?? to 75
library 399 to 404 renewing BlueScale Software redundancy 78 to 81
creating 151 to 153 Support key 444 to 445 robotics, through
manual, using to restore restore using auto-save backup controller 69 to 74
library 404 to 406 file 399 to 404 SCSI drives 76 to 77
Configuration toolbar, options 88 restore using manual backup See also controller failover
configuration, AutoSupport file 404 to 406
connectors
configuring alarms 353 to 354 Rotation Manager 148 to 150
AC power, main or drive
create or modify routine maintenance frame 38, 39
profiles 349 to 352 option 132
Ethernet, camera 179
deleting profiles 353 SNMP 133 to 135
Ethernet, LCM 46
log set forwarding 354 Syslog server IP address 118
F-QIP 50
mail recipients 348 user-based security 95, 104
international power 541
requirements 348 verifying backup file 154
LCM and RCM 45
configuration, camera IP web server port 115
network cables 545
address 155 to 159, 160 to 161, configuration, MLM
RIM 50
386 to 392, 392 to 396 alerts 300
specifications, AC power 540
configuration, DLM, enable or broadcast capacity 303
disable 300 USB port 45
configure PostScan blackout
configuration, encryption contacting Spectra Logic 7
periods 304 to 305
assign a BlueScale key to controller
enable or disable MLM 300
partition 209 component identifiers 67
Media Auto Discovery 302
assign Spectra SKLM server to descriptions 48 to 51
non-certified media 300
partition 209 functional
See also MLM
See also encryption description 69 to 74
configuration, partitions
configuration, library controller failover
confirm and save settings 218
accessing the System Setup configuring 136 to 138
creating cleaning
screen 108 description 79 to 80
partitions 194 to 196,
back up, manual 151 to 154 ?? to 197 disabling 138
backing up, automatic 151 creating storage controller
controller failover 136 to 138 partitions 196 to 217 See also F-QIP
date and time 127 drive visibility through See also RIM
display refresh rate 115 F-QIP 214 cooling requirements 541
emulation 222 emulation mode 222 cord locks, installing 469 to 470
enable and configure encryption mode 209 corporate headquarters, Spectra
SNMP 117 entry/exit pool 204 to 205 Logic 7
enable email for auto saved exporting controller port cover, TeraPack magazine 522
configuration addressing 215 to 217 creating move queue
file 126 to 127 F-QIP port file 283 to 285
enable or disable metrics addressing 215 to 217 Critical Alarms
monitoring 116 modifying 224 AutoSend profile 351
enable or disable Soft overview 187 to 194 configuring in
Power 117 AutoSupport 353 to 354
robotic control path
enable SSL 117 visibility 214 description 346 to 347
IP address 121 to 123 storage pool 204 to 205 custom barcode labels,
user access 213 purchasing 528
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Index – D
574
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Index – E
575
May 2021 User Guide—Spectra T950 Library
Index – F
576
May 2021 User Guide—Spectra T950 Library
Index – G
577
May 2021 User Guide—Spectra T950 Library
Index – K
578
May 2021 User Guide—Spectra T950 Library
Index – L
579
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Index – M
580
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Index – M
581
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Index – N
MLM, Media Auto Discovery move queue, cartridges (continued) operator panel (continued)
(continued) requirements for See also user interface
start manual uploading 270 See also web interface
discovery 308 to 310 start processing manually 282 options
stop discovery process 310 supported moves using move activation key
using to add cartridges to MLM queue file 283 overview 110 to 114
database 306 to 308 move queue, magazines capacity upgrades 111, 531
MLM, PreScan and PostScan create import/export move enabling with activation
manually add a tape to queue 259 to 262 code 112 to 113
PostScan processing moves 266 to 268 obtaining activation
queue 317 to 319 key 113 to 114
pause PostScan operation 319 requirements when
PostScan, functional purchasing 113, 533
description 312 to 316 N viewing currently
PreScan, functional enabled 112
names
description 310
as identifier used in library
restricted operations while
messages 115
running 237
MLM, using
cleaning partitions 195 P
library identifier for remote
adding cartridges to the
access 115 package server,
database 306 to 308
library, displayed on status configuring 144 to 146
best practices 511 to 514
bar 92 package, See firmware, library
generating reports 321 to 326
library, used in email packaging, improper when
media alert, description 298 messages 115 shipping 510
operational NDMP support 546 partitions
overview 290 to 298
network See also cleaning
options for saved reports 327 partitions 270
interface cable
overriding red cartridge requirements 545 See also storage partitions
health 328 to 329
IP address, library partitions, configuring
preparing to (LCM) 121 to 123 assign a BlueScale encryption
implement 306 to 308
Network Camera Setup Wizard, key 209
Spectra Certified media 290 using 386 to 392, 392 to 396 assign a Spectra SKLM
track cleans remaining on network settings, configuring for server 209
cleaning cartridges 295 library 121 to 123 assign drives 205
track data cartridge health and Network Time Protocol (NTP), confirm and save
usage 294 configuring servers 127 settings 218 to 220
tracking non-MLM-enabled
create automatically 195, 198
cartridges 298
delete existing 229
troubleshooting issues 367
monitor, LCM connector 45 O enable BlueScale
encryption 209
mouse, LCM connector 45 On/Off, main or drive frame AC enable Spectra SKLM
move queue, cartridges breakers 38, 39 encryption key
create manually 278 to 281 operating environment management 209
create move queue library 543 fabric mode 216
file 283 to 285 tape media 554 F-QIP port visibility for
move queue file example 285 Operator group, default user name drives 214
move queue file naming and password 105 F-QIP requirements for
requirement 285 operator panel controller failover with
move queue file syntax 284 SCSI drives 201
connecting a USB device 184
processing move queue minimum number of chambers
description 41
file 286 to 288 for entry/exit pool 205
See also touch screen
582
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Index – Q
584
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Index – S
Reset Controller utility, robotics (continued) security certificate, creating for use
using 384 to 385 control path, configuring 200 with SSL 129
resetting power, status LED 35 Security toolbar, options 89
camera to DHCP 386 RIM port visibility 214 security, provided by configuring
caution after firmware selecting control path 200 users 95, 104
update 463 Robotics Control Module, See RCM Send Log Sets
caution, trace data 382 Robotics Status screen, configure 349 to 352
drives 409 accessing 87 description 346
LCM or RCM 383 Rotation Manager sense codes
library 381 configuring 148 to 150 drives, lookup on
RIM or F-QIP 384 to 385 description 148 website 363, 420
restore routine maintenance option, serial number
library configuring 132 drive 175
configuration 398 to 406 Run All Motion Basic Tests library 113
MLM & DLM databases 406 diagnostic See also hardware ID
Retrieve Drive Dump utility for accessing 87 servers, update
retrieving drive dump file 419 running 396 to 398 packages 144 to 146
returns, using an RMA 510 service access, space
RIM requirements 538
component identifier 67 service contract
connectivity for
S BlueScale Software Support,
robotics 69 to 74 renewing 444
safety agency compliance 564
controller failover entering BlueScale Software
sales, contacting 7
operation 79 to 80 Support key 112 to 113
SAS
description 51 extending or
connector specification 545 renewing 444 to 445, 529
fabric mode in partition
Save Library Configuration utility, required for BlueScale
configuration 216
using 151 to 153 update 530
Fibre Channel port
SCD codes See also BlueScale Software
locations 50
displayed on the Drive Details Support key
Fibre Channel port
screen 424 setup wizard, camera
usage 73 to 74
LTO-3 through LTO-6 default administrator
hardware reset 384
drives 424 to 432 name 388
location 33
multiple errors 425 using 386 to 392, 392 to 396
port visibility, robotics 214
permanent errors 425 Shared Library Services, See SLS
reset button 384
WORM media errors 425 shipping
reset using Reset Controller
SCSI bus, drive library environment 543
utility 384 to 385
connectivity 76 to 77
See also connectivity RMA on return label 510
SCSI drives
See also controller failover shock and vibration limits,
connection requirements 53 library 544
RLC
drive sled connectors 53 slots
description 85
terminator location 52 description 32
See also remote access
SCSI terminator, description 53 upgrading capacity 111, 531
See also web interface
SD memory card, See memory card SLS
RMA numbers, using 510
security activation key
robotics
configuring users 104 requirements 111, 191
configuring robotic control
default users 104 description 61
path 200
groups 104 purchasing 531
connectivity through
controller 69 to 74 privileges 104 See also partitions
control path provided by SMTP address, setting 125
RIM 70, 71
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586
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Index – T
587
May 2021 User Guide—Spectra T950 Library
Index – U
588
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Index – V
589
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Index – W
W
warnings
security certificate 129
warranty and service options 363,
420
web interface
available functions when
using 101
creating a security
certificate 129
description 85
entering information 101
features 86 to 94
logging in 95 to 100
logging in using SSL 98
logging out 100
supported browsers 85
use toolbar to navigate through
screens 85
using 95 to 102
See also user interface
web server
communication port 115
in LCM 48
reserved port number 115
website
drive sense code lookup 363,
420
host software interoperability
tables 544
Spectra Logic 7
World Wide Name, See WWN
WORM media
description 556
SCD codes for media
errors 425
write errors, reported by
MLM 322
write-protect switch, setting for
cartridges 234
WWN
assigned to partition 178
Fibre Channel drives 75, 177
partition 72
partitions, when using both
controller Fibre Channel
ports 72
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May 2021 User Guide—Spectra T950 Library