ECO8000 Series

Automatic Changeover Unit

User Manual

This document supports Firmware Version 1.1.

www.telestream.net

071-3717-00B
Copyright © 2020 Telestream, LLC and its Affiliates. All rights reserved. Telestream products are covered by U.S.
and foreign patents, issued and pending. Information in this publication supersedes that in all previously published
material. Specification and price change privileges reserved. TELESTREAM is a registered trademark of
Telestream, LLC. All other trade names referenced are the service marks, trademarks, or registered trademarks of
their respective companies.

Telestream products are covered by U.S. and foreign patents, issued and pending. Information in this publication
supersedes that in all previously published material. Specifications and price change privileges reserved.

TELESTREAM is a registered trademark of Telestream, LLC.

Contact Telestream

Telestream, LLC
848 Gold Flat Road
Nevada City, CA 95959
USA

For product information, sales, service, and technical support:

Worldwide, visit www.telestream.net/telestream-support/video/support.htm to find contacts in your area.
 Warranty
Telestream on behalf of itself and its Affiliates (“Telestream”) warrants that this product will be free from defects in
materials and workmanship for a period of one (1) year from the date of shipment. If any such product proves
defective during this warranty period, Telestream, at its option, either will repair the defective product without
charge for parts and labor, or will provide a replacement in exchange for the defective product. Parts, modules and
replacement products used by Telestream for warranty work may be new or reconditioned to like new performance.
All replaced parts, modules and products become the property of Telestream.

In order to obtain service under this warranty, Customer must notify Telestream of the defect before the expiration
of the warranty period and make suitable arrangements for the performance of service. Customer shall be
responsible for packaging and shipping the defective product to the service center designated by Telestream, with
shipping charges prepaid. Telestream shall pay for the return of the product to Customer if the shipment is to a
location within the country in which the Telestream service center is located. Customer shall be responsible for
paying all shipping charges, duties, taxes, and any other charges for products returned to any other locations.

This warranty shall not apply to any defect, failure or damage caused by improper use or improper or inadequate
maintenance and care. Telestream shall not be obligated to furnish service under this warranty a) to repair damage
resulting from attempts by personnel other than Telestream representatives to install, repair or service the product;
b) to repair damage resulting from improper use or connection to incompatible equipment; c) to repair any damage
or malfunction caused by the use of non- Telestream supplies; or d) to service a product that has been modified or
integrated with other products when the effect of such modification or integration increases the time or difficulty of
servicing the product.

THIS WARRANTY IS GIVEN BY TELESTREAM WITH RESPECT TO THE PRODUCT IN LIEU OF ANY
OTHER WARRANTIES, EXPRESS OR IMPLIED. TELESTREAM AND ITS VENDORS DISCLAIM ANY
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
TELESTREAM’S RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS IS THE SOLE
AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THIS WARRANTY.
TELESTREAM AND ITS VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER TELESTREAM OR THE
VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.

[W2 – 15AUG04]
Table of Contents
Important compliance and safety information .................................................................... ii
Preface .................................................................................................................................x
Getting Started .....................................................................................................................1
Initial product inspection ..............................................................................................1
Accessories ...................................................................................................................2
Product installation .......................................................................................................3
Network installation ......................................................................................................7
System considerations.................................................................................................11
Signal connections ......................................................................................................12
Operating Basics................................................................................................................17
Operational overview ..................................................................................................17
Controls, connectors, and LED indicators ..................................................................19
Initial product setup ....................................................................................................28
How to operate an instrument with two power supplies (Option DPW only) ............37
How to upgrade the instrument firmware ...................................................................41
How to use the Event Log and event history .............................................................49
Menus ................................................................................................................................53
Menu navigation .........................................................................................................53
Main menu ..................................................................................................................54
STATUS menu ...........................................................................................................56
CHANNEL menu .......................................................................................................62
SYSTEM CONFIG menu ...........................................................................................65
Remote control ..................................................................................................................94
How to use the Web Interface ....................................................................................94
How to use SNMP ......................................................................................................98

ECO8000 Series Automatic Changeover Unit User Manual i

 Important compliance and safety information
United States of America Compliance Notices
Class A Interference Statement
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15, Subpart B of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a commercial installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. Operation of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required to correct the interference at his
own expense.

FCC Caution
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may
cause undesired operation.

Safety
UL 61010-1: 2012 R4.16: Safety Requirements for Electrical Equipment for Measurement,
Control, and Laboratory Use - Part 1: General Requirements.

Environmental
Perchlorate Materials: this product contains one or more type CR lithium batteries.
According to the state of California, CR lithium batteries are classified as perchlorate
materials and require special handling.

See www.dtsc.ca.gov/hazardouswaste/perchlorate for additional information.

Canada Compliance Notices

Department of Communications Radio Interference Regulations
This digital apparatus does not exceed the Class A limits for radio-noise emissions from a
digital apparatus as set out in the Radio Interference Regulations of the Canadian
Department of Communications. This Class A digital apparatus complies with Canadian
ICES-003.

Reglement sur le brouillage radioelectrique du Quadstere des

Communications
Cet appareil numerique respecte les limites de bruits radioelectriques visant les appareils
numeriques de classe A prescrites dans le Reglement sur le brouillage radioelectrique du
Quadstere des Communications du Canada. Cet appareil numerique de la Classe A est
conforme a la norme NMB-003 du Canada.

ii ECO8000 Series Automatic Changeover Unit User Manual

 Safety
CAN/CSA-22.2 NO. 61010-1-12 + Gil + Gl2:: Safety Requirements for Electrical
Equipment for Measurement, Control, and Laboratory Use - Part 1: General
Requirements.

Sécurité
CAN / CSA-22.2 NO. 61010-1-12 + Gil + Gl2 :: Exigences de sécurité pour l'électricité
Matériel de mesure, de contrôle et d'utilisation en laboratoire - Partie 1: Généralités
Exigences.

European Union and European Free Trade Association (EFTA) Compliance

Notices
This equipment may be operated in the countries that comprise the member countries of the
European Union and the European Free Trade Association. These countries, listed in the
following paragraph, are referred to as The European Community throughout this
document:
AUSTRIA, BELGIUM, BULGARIA, CYPRUS, CZECH REPUBLIC, DENMARK,
ESTONIA, FINLAND, FRANCE, GERMANY, GREECE, HUNGARY, IRELAND,
ITALY, LATVIA, LITHUANIA, LUXEMBOURG, MALTA, NETHERLANDS,
POLAND, PORTUGAL, ROMANIA, SLOVAKIA, SLOVENIA, SPAIN, SWEDEN,
UNITED KINGDOM, !CELANO, LICHTENSTEIN, NORWAY, SWITZERLAND

Declaration of Conformity
Marking by the “CE” symbol indicates compliance with the Essential Requirements of the
EMC Directive of the European Union 2014/30/EU

This equipment meets the following conformance standards:

Safety
EN 61010-1: Safety Requirements for Electrical Equipment for Measurement, Control, and
Laboratory Use - Part 1: General Requirements
Low Voltage Directive 2014/35/EU

Emissions
EN 55032: 2012 + AC: 2013, CISPR 32: 2015, EN 61000-3-2: 2014,
EN 61000-3-3: 2013

Immunity
EN 55103-2: 2009, EN 61000-4-2: 2009,
EN 61000-4-3: 2006 + Al: 2008 + A2: 2010, EN 61000-4-4: 2004 + Al: 2010,
EN 61000-4-5: 2006, EN 61000-4-6: 2009, EN 61000-4-11: 2004
Environments: E2

Warnings
Warning! This is a Class A product. In a domestic environment, this product may cause
radio interference, in which case, the user may be required to take appropriate measures.

ECO8000 Series Automatic Changeover Unit User Manual iii

 Achtung! Dieses ist ein Gerat der Funkstorgrenzwertklasse A. In Wohnbereichen konnen
bei Betrieb dieses Gerates Rundfunkstorungen auftreten, in welchen Fallen der Benutzer fur
entsprechende Gegenmal3nahmen verantwortlich ist.

Attention! Ceci est un produit de Classe A. Dans un environnement domestique, ce produit

risque de creer des interferences radioelectriques, ii appartiendra alors a l?utilisateur de
prendre les mesures specifiques appropriees.

Notes:
1. For Compliance with the EMC standards listed here, high quality shielded interface cables
should be used.
2. Emissions which exceed the levels required by this standard may occur when this equipment
is connected to a test object.

Environmental Compliance
This section provides information about the environmental impact of the product.

Product end-of-life handling

Observe the following guidelines when recycling an instrument or component:

Equipment recycling
Production of this equipment required the extraction and use of natural resources. The
equipment may contain substances that could be harmful to the environment or human
health if improperly handled at the product's end of life. To avoid release of such substances
into the environment and to reduce the use of natural resources, we encourage you to
recycle this product in an appropriate system that will ensure that most of the materials are
reused or recycled appropriately.

This symbol on the product or its packaging indicates that this product complies with the
applicable European Union requirements according to Directives 2012/19/EU and
2006/66/EC on waste electrical and electronic - equipment (WEEE) and batteries.

It also indicates that this product must not be disposed of with your other household waste.
Instead, it is your responsibility to dispose of your waste equipment by handing it over to a
designated collection point for the recycling of waste electrical and electronic equipment.
The separate collection and recycling of your waste equipment at the time of disposal will
help conserve natural resources and ensure that it is recycled in a manner that protects
human health and the environment. For more information about where you can drop off
your waste for recycling, contact your local authority, or where you purchased your product.

Battery Recycling
This product may contain a rechargeable battery, which must be recycled or disposed of
properly. Properly dispose of or recycle the battery according to local government
regulations.

Transporting Batteries or products with Batteries in them

The capacity of the lithium ion secondary battery shipped with this product is under 100
Wh. The lithium content of the installed primary battery is under 1 g. Each battery meets the
applicable requirements of UN Manual of Tests and Criteria Part Ill Section 38.3. Battery
quantity is under the limit for shipment according to Section II of the relevant Packing
Instructions from the IATA Dangerous Goods Regulations. Consult your air carrier for

iv ECO8000 Series Automatic Changeover Unit User Manual

 applicability and determination of any special lithium battery transportation requirements.

Restriction of Hazardous Substances

This product is classified as an industrial monitoring and control instrument, and is not
required to comply with the substance restrictions of the RoHS 3 Directives 2011 /65/EU
and EU 2015/863 until July 22, 2021. This product does, however, comply with the RoHS 2
Directive 2011/65/EU.

Korea Compliance Statement

Taiwan Compliance Statement

Japan Compliance Statement

Important Safety Information

This manual contains information and warnings that must be followed by the user for safe
operation and to keep the product in a safe condition.
To safely perform service on this product, see the Service safety summary that follows the
General safety summary.

General Safety Summary

Use the product only as specified. Review the following safety precautions to avoid injury and

ECO8000 Series Automatic Changeover Unit User Manual v

 prevent damage to this product or any products connected to it. Carefully read all instructions.
Retain these instructions for future reference.

Comply with local and national safety codes.

For correct and safe operation of the product, it is essential that you follow generally accepted
safety procedures in addition to the safety precautions specified in this manual.

The product is designed to be used by trained personnel only.

Only qualified personnel who are aware of the hazards involved should remove the cover for
repair, maintenance, or adjustment.
Before use, always check the product with a known source to be sure it is operating correctly.

While using this product, you may need to access other parts of a larger system. Read the safety
sections of the other component manuals for warnings and cautions related to operating the
system.

When incorporating this equipment into a system, the safety of that system is the responsibility
of the assembler of the system.

To Avoid Fire or Personal Injury

Use proper power cord: Use only the power cord specified for this product and certified for the
country of use. Do not use the provided power cord for other products.

Ground the product: This product is grounded through the grounding conductor of the power
cord. To avoid electric shock, the grounding conductor must be connected to earth ground.
Before making connections to the input or output terminals of the product, ensure that the
product is properly grounded. Do not disable the power cord grounding connection.

Power disconnect: The power cord disconnects the product from the power source. See
instructions for the location.
Do not position the equipment so that it is difficult to operate the power cord; it must remain
accessible to the user at all times to allow for quick disconnection if needed.

Observe all terminal ratings: To avoid fire or shock hazard, observe all rating and markings
on the product. Consult the product manual for further ratings information before making
connections to the product. Do not apply a potential to any terminal, including the common
terminal, that exceeds the maximum rating of that terminal.

Do not operate without covers: Do not operate this product with covers or panels removed, or
with the case open. Hazardous voltage exposure is possible.

Avoid exposed circuitry: Do not touch exposed connections and components when power is
present.

Do not operate with suspected failures: If you suspect that there is damage to this product,
have it inspected by qualified service personnel.

Disable the product if it is damaged. Do not use the product if it is damaged or operates
incorrectly. If in doubt about safety of the product, turn it off and disconnect the power cord.
Clearly mark the product to prevent its further operation.

Before use, inspect voltage probes, test leads, and accessories for mechanical damage and
vi ECO8000 Series Automatic Changeover Unit User Manual
 replace when damaged. Do not use probes or test leads if they are damaged, if there is exposed
metal, or if a wear indicator shows.

Examine the exterior of the product before you use it. Look for cracks or missing pieces.

Use only specified replacement parts.

Do not operate in wet/damp conditions: Be aware that condensation may occur if a unit is
moved from a cold to a warm environment.

Do not operate in an explosive atmosphere.

Keep product surfaces clean and dry: Remove the input signals before you clean the product.

Provide proper ventilation: Refer to the manual's installation instructions for details on
installing the product so it has proper ventilation.

Slots and openings are provided for ventilation and should never be covered or otherwise
obstructed. Do not push objects into any of the openings.
Provide a safe working environment: Always place the product in a location convenient for
viewing the display and indicators.

Be sure your work area meets applicable ergonomic standards. Consult with an ergonomics
professional to avoid stress injuries.

Use only the Telestream rackmount hardware specified for this product.

Service Safety Summary

The Service safety summary section contains additional information required to safely perform
service on the product. Only qualified personnel should perform service procedures.
Read this Service safety summary and the General safety summary before performing any
service procedures.

To avoid electric shock: Do not touch exposed connections.

Do not service alone: Do not perform internal service or adjustments of this product unless
another person capable of rendering first aid and resuscitation is present.

Disconnect power: To avoid electric shock, switch off the product power and disconnect the
power cord from the mains power before removing any covers or panels, or opening the case
for servicing.

Use care when servicing with power on: Dangerous voltages or currents may exist in this
product. Disconnect power, remove battery (if applicable), and disconnect test leads before
removing protective panels, soldering, or replacing components.

Verify safety after repair: Always recheck ground continuity and mains dielectric strength
after performing a repair.

Terms in the Manual

These terms may appear in this manual:

ECO8000 Series Automatic Changeover Unit User Manual vii

 WARNING. Warning statements identify conditions or practices that could result in injury or
loss of life.

CAUTION. Caution statements identify conditions or practices that could result in damage to
this product or other property.

Terms on the Product

These terms may appear on the product:

DANGER indicates an injury hazard immediately accessible as you read the marking.

WARNING indicates an injury hazard not immediately accessible as you read the marking.

CAUTION indicates a hazard to property including the product.

Symbols on the Product

When this symbol is marked on the product, be sure to consult the manual to find out the
nature of the potential hazards and any actions which have to be taken to avoid them. (This
symbol may also be used to refer the user to ratings in the manual.)
The following symbol(s) may appear on the product:

General Safety Product Specific Statements

Use the product only as specified. Review the following safety precautions to
avoid injury and prevent damage to this product or any products connected to it.
Carefully read all instructions. Retain these instructions for future reference.

Comply with local and national safety codes.

For correct and safe operation of the product, it is essential that you follow
generally accepted safety procedures in addition to the safety precautions specified
in this manual. The product is designed to be used by trained personnel only.

Only qualified personnel who are aware of the hazards involved should remove
the cover for repair, maintenance, or adjustment.

Before use, always check the product with a known source to be sure it is
operating correctly.

This product is not intended for detection of hazardous voltages.

Use personal protective equipment to prevent shock and arc blast injury where
hazardous live conductors are exposed.

viii ECO8000 Series Automatic Changeover Unit User Manual

 When incorporating this equipment into a system, the safety of that system is the
responsibility of the assembler of the system.

Damage to the instrument can occur if this instrument is powered on at temperatures

outside the specified temperature range.

The instrument does not have a power switch. When you connect the power plug to
one of the AC line connectors, and the Power Supply module for that slot is installed,
the instrument powers on. If you have only one power supply installed, be sure to
connect the power plug to the correct rear-panel power connector.

Personal injury or damage to the instrument can occur if the instrument is not
properly secured in the equipment rack.

To reduce the risk of fire and shock, ensure that the mains supply voltage fluctuations
do not exceed 10% of the operating voltage range.

CAUTION. Damage to the instrument can occur if this instrument is

powered on at temperatures outside the specified temperature range.

WARNING. Personal injury or damage to the instrument can occur if the

instrument is not properly secured in the equipment rack.

WARNING. To prevent injury during product installation, use care not to

pinch hands or fingers in the rails and slides.

CAUTION. To prevent damage to the instrument and rackmount, do not

force the instrument into the rack if it does not slide smoothly. The rails
assembly may need to be adjusted to resolve the problem.

WARNING. To prevent injury when removing the product from the rack,
do not forcefully and abruptly pull the product from the rack. Pull with the
minimum force required to move the instrument with a consistent, even
motion.
______________________________________________________________
CAUTION. The instrument does not have a power switch. When you
connect the power plug to one of the AC line connectors, and the Power
Supply module for that slot is installed, the instrument powers on. If you
have only one power supply installed, be sure to connect the power plug to
the correct rear-panel power connector.

ECO8000 Series Automatic Changeover Unit User Manual ix

 Preface
This manual provides safety and installation information for the ECO8000 Series
Automatic Changeover Unit. Also included is information about basic instrument
operation.

Product description
The ECO8000 Series Automatic Changeover Unit is a highly versatile automatic
sync and signal changeover unit with configurations and capabilities required
to address modern master sync application and other advanced sync timing
application. The ECO8000 Series offers exceptional reliability, stability, and is
designed with optional high-bandwidth input changeover capabilities for HD/SD
and/or 3G-SDI signal environments.
Each ECO8000 unit can be used with the following signal generators to form the
complete sync generator system, which offers extra redundancy for the critical
timing and synchronization system in the facilities.
A pair of Telestream Tektronix Video Master Sync / Master Clock
Reference Generators (SPG8000A, SPG8000 or SPG700) for most
broadcast facility timing applications.
A pair of Telestream Tektronix Video Test Signal Generators (TG8000) for
more advanced post production facility timing applications.

ECO8000 Series models The ECO8000 Series consist of the following models:
ECO8000: This model provides up to nine user-configurable BNC
channels and four LTC channels. The base configuration has three 50
MHz Electronic Fast Switch (REF/ELSW) channels with options for six
more 50 MHz Electronic Fast Switch or 3 GHz Relay Switch
(HREF/Relay) channels in groups of three channels each, plus four
optional LTC channels. Each channel consisting of primary and backup
inputs, and an output.
ECO8020: This model provides up to 20 user-configurable high-density
BNC channels and four LTC channels. The base configuration has five 50
MHz Electronic Fast Switch (REF/ELSW) channels with options for 15
more 50 MHz Electronic Fast Switch or 3 GHz Relay Switch
(HREF/Relay) channels in groups of five channels each, plus four optional
LTC channels. Each channel consisting of primary and backup inputs, and
an output.

x ECO8000 Series Automatic Changeover Unit User Manual

Key features and benefits Innovative architecture provides highly reliable basic ECO function and
advanced monitoring capability
Switches analog black burst, HD tri-level sync, AES/DARS, word clock,
LTC, as well as 3G-SDI, HD-SDI, and SD-SDI signals – all the timing and
synchronization signals required in modern broadcast, production, and post
production facilities
Scalable product architecture to fit various application needs
Electronic Fast Switch function for near glitch-less sync source switching,
minimizing disruption in operations if a switch is necessary to service the
primary sync source
Relay backups provide continued signal connection in the event that the
ECO loses power
Automatic and Manual changeover modes with indicator
Front panel LED indicators for the status of each Primary and Backup channel
Front panel LED indicators for the AC and DC status of each installed power
supply
Dual hot-swappable power supplies ensure continuous availability of
reference signals

Web Interface. An easy to navigate Web-based interface allows quick access to

most of the instrument settings and views. (See How to use the Web Interface.) In
most cases, it is easier to access and configure the instrument using the Web
Interface. Examples of where this is especially true are:
Viewing instrument status
Viewing the Event Log
Viewing diagnostic results
Configuring event reporting
Configuring e-mail reporting
Configuring channel settings such as threshold levels, labels, etc.

ECO8000 Series Automatic Changeover Unit User Manual xi

 Product documentation
Product documentation
To read about Use these documents
Product safety, installation, and ECO8000 Series User Manual
operation\

ECO8000 Series Video System Integration Technical Reference

Product specifications and ECO8000 Series Specifications and Performance Verification Technical Reference
performance verification
Servicing the product ECO8000 Series Service Manual
Clearing or sanitizing the product ECO8000 Series Declassification and Security Instructions

New features or known operational ECO8000 Series Release Notes

issues
Software licenses: Licenses used by the ECO8000 Series are available for download from the Web site, bundled
with the product firmware package: www.telestream.net/video/resources.htm#Software.

Conventions Used in This Manual

The following icons are used throughout this manual.

Sequence Front Connect Network PS2 SVGA USB

Step panel power
power

xii ECO8000 Series Automatic Changeover Unit User Manual

Getting Started
Initial product inspection
Perform the following product inspection procedure when you receive your
instrument:
1. Inspect the shipping carton for external damage, which may indicate damage
to the instrument.
2. Remove the instrument from the shipping carton, and then check that the
instrument has not been damaged in transit. Prior to shipment the instrument
is thoroughly inspected for mechanical defects. The exterior should not have
any scratches or impact marks.

NOTE. Save the shipping carton and packaging materials for

instrument repackaging in case shipment becomes necessary.

3. Verify that the shipping carton contains the basic instrument, all modules
you ordered, the standard accessories and any optional accessories that you
ordered listed in the table. (See Table 1.)

4. Contact support if there is a problem with your instrument or if your

shipment is incomplete: www.telestream.net/telestream-
support/video/support.htm.

ECO8000 Series Automatic Changeover Unit User Manual 1

Accessories
The following table lists the standard and optional accessories provided with
the ECO8000 Series product.

Table 1: Standard and optional accessories

Accessory Std. Opt. Part number
ECO8000 Series User Manual (English) ● 071-3717-xx
Power cord ● Varies by
(See International power cord options.) option
Rackmount slides and rails kit (Option RACK only) ● NA 1
Adapter cable (6 feet long) from 15-pin D-sub LTC OUT ● NA 2
connector on the ECO8000 to 4 XLR male connectors (for
LTC outputs) and 3 BNC male connectors (for General
Purpose Interface outputs) (Option XLR only)
Coaxial adapter cables from high-density male BNC ● NA 3
connector to standard male BNC connector (a set of 10
cables, 75 Ω, 18 inches long) (ECO8020 Option CBL only)
1 To reorder the rack mounting kit, order ECO800UP or ECO802UP Option RACK.
2 To reorder the XLR adapter cable, order ECO800UP or ECO802UP Option XLR.
3 To reorder the set of BNC adapter cables, order ECO802UP Option CBL.

International power cord All of the available power cord options listed include a lock mechanism except as
otherwise noted.
options
• Opt. A0 – North America power (standard) Opt. A1 – Universal EURO power
• Opt. A2 – United Kingdom power Opt. A3 – Australia power
• Opt. A5 – Switzerland power Opt. A6 – Japan power
• Opt. A10 – China power
• Opt. A11 – India power (no locking cable) Opt. A12 – Brazil power (no
locking cable) Opt. A99 – No power cord

2 ECO8000 Series Automatic Changeover Unit User Manual

Product installation
Environmental operating Check that the location of your installation has the proper operating environment
requirements as listed in the following table. (See Table 2.)

CAUTION. Damage to the instrument can occur if this instrument is

powered on at temperatures outside the specified temperature range.

Table 2: ECO8000 Series environmental requirements

Parameter Description
Temperature Operating 0 °C to +50 °C
Nonoperating –20 °C to +60 °C
Relative Operating 20% to 80% (No condensation); Maximum wet-bulb
Humidity temperature 29.0 °C
Nonoperating 5% to 90% (No condensation); Maximum wet-bulb
temperature 40.0 °C
Altitude Operating To 3,000 m (9,842 feet)
Maximum operating temperature decreases 1 °C for
each 300 m above 1.5 km.
Nonoperating To 15,000 m (49,212 feet)

Leave space for cooling by ensuring standard side clearance for rack mounting or
2 inches (5.1 cm) of side clearance for benchtop use. Also, ensure sufficient rear
clearance (approximately 2 inches) so that cables are not damaged by sharp bends.
For complete specifications for the instrument, refer to the ECO8000 Series
Specifications and Performance Verification Technical Reference. You can
locate this document on the website:
www.telestream.net/video/resources.htm#Literature.

ECO8000 Series Automatic Changeover Unit User Manual 3

 Rackmount installation This instrument is configured at shipment for use in an equipment rack only
(Option RACK only) if Option RACK was ordered. Refer to the Rackmount Slides and Rails Kit
Instructions that was supplied with the instrument for instructions on how to
install the rackmounting hardware.

WARNING. Personal injury or damage to the instrument can occur if the

instrument is not properly secured in the equipment rack.

To install the instrument into an equipment rack. After you have

installed the rackmounting hardware, perform the following steps to
install the instrument into an equipment rack:

WARNING. To prevent injury during product installation, use care not to

pinch hands or fingers in the rails and slides.

1. Insert the instrument left and right slides into the ends of the rack rails while
tilting the long handle part of each lever upward. (See Figure 1.)

NOTE. Make sure to insert the instrument slides inside the inner rack
rails. You may also need to tilt the rear of the instrument up or down at a
slight angle to fit the slides into the rails.

2. Push the instrument into the rack until it stops.

CAUTION. To prevent damage to the instrument and rackmount, do not

force the instrument into the rack if it does not slide smoothly. The rails
assembly may need to be adjusted to resolve the problem.

3. Retighten any loose screws and push the instrument all the way into the rack.
If the tracks do not slide smoothly, readjust the rail assemblies.
4. When adjusting is completed, tighten all rail assembly 10-32 screws using
28 inch-lbs of torque.
5. If the instrument has knob screws on the front corners, tighten them so that
they are secured in the rack.
6. To remove the instrument from the rack, loosen the knob screws.

4 ECO8000 Series Automatic Changeover Unit User Manual

 Figure 1: Installing or removing the instrument into or from the rack

To remove the instrument from an equipment rack. Perform the following

steps to remove an instrument that is installed in an equipment rack:

WARNING. To prevent injury when removing the product from the rack, do
not forcefully and abruptly pull the product from the rack. Pull with the
minimum force required to move the instrument with a consistent, even
motion.

1. Loosen the knob screws, if present, that attach the front of the instrument to the
rack.
2. Gently pull the instrument toward you until you can reach the levers at the rear
of the instrument.
3. Tilt both lever handles upward simultaneously to allow them to clear the stops.
(See Figure 1.)
4. Pull the instrument past the stops and out of the rack.

ECO8000 Series Automatic Changeover Unit User Manual 5

 Power connection This instrument operates from a single-phase power source with the neutral
conductor at or near earth ground. The line conductor is fused for over-current
protection. A protective ground connection through the grounding conductor in
the locking power cord is essential for safe operation.

CAUTION. The instrument does not have a power switch. When you
connect the power plug to one of the AC line connectors, and the Power
Supply module for that slot is installed, the instrument powers on. If you
have only one power supply installed, be sure to connect the power plug
to the correct rear-panel power connector.

AC power requirements. Check that your location provides the proper electrical
power requirements as listed in the following table. (See Table 3.)

Table 3: AC line power requirements

Parameter Description
Line Voltage Range 100 - 240 VAC
WARNING. To reduce the risk of
fire and shock, ensure that the mains
supply voltage fluctuations do not exceed
10% of the operating voltage range.
Line frequency 50/60 Hz
Maximum power 50 VA

6 ECO8000 Series Automatic Changeover Unit User Manual

 Connect the power cable(s). Standard instruments are shipped with one Power
Supply module installed in slot 1. If you ordered Option DPW, your
instrument was shipped with two Power Supply modules installed.
Connect the power cable(s) to the instrument first, and then connect it to the
AC power source. Connecting the power cable causes the instrument to power
on.
After connecting the power, make sure that the fan in the instrument is
working. If the fan is not working, turn off the power by disconnecting the
power cable from the AC power source, and then contact Telestream
Tektronix Video support.
A power-on self test is run when the instrument first boots up. (See Power-on
self test.)

Figure 2: Location of rear panel power connectors (ECO8000 shown)

Configure the preferred supply (Option DPW only). If your instrument has
two Power Supply modules installed, configure one of the supplies to be
the preferred (active) supply. (See Configuring the preferred (active)
supply (Option DPW only).)

Network installation
The ECO8000 Series has a 10/100 BASE-T Ethernet port on the rear panel that
allows you to use a PC to remotely control the instrument.
This section provides instructions for connecting the ECO8000 Series to a
single PC or to a network and for setting the network parameters on the
Ethernet port.

ECO8000 Series Automatic Changeover Unit User Manual 7

Connecting the instrument You can use one of the following two methods to connect the instrument to your
to your PC(s) PC(s):
• If you are connecting the instrument directly to a single PC, use an
Ethernet cable to connect between the Ethernet port on the instrument and
the Ethernet port on the PC.
• If you are connecting the instrument to your local Ethernet network, use
an Ethernet cable to connect between the Ethernet port on the instrument
and the Ethernet hub port of your local network. By connecting to an
Ethernet network, you can access the instrument using any PC on the
network.

To configure the network These two procedures describe how to configure the ECO8000 Series network
parameters parameters. Use the first procedure if your network supports DHCP; use the
second procedure if your network does not support DHCP.

To configure parameters for a network with a DHCP server. If your network has
a DHCP server, perform these steps to configure the instrument to function as
a DHCP client. When the instrument is connected to the network and DHCP
service is enabled, the instrument obtains the necessary network addresses
automatically from the DHCP server.

NOTE. Under some network environments, the instrument may not be

able to get the IP address automatically from a DHCP server. In this
case, you need to manually enter the appropriate network parameter
values.
Refer to your network administrator or to the user documentation supplied
with your network server operating system (OS) for detailed information
about DHCP server functions.

1. Press the front-panel BACK button as necessary to access the top-level Main
menu.
2. Press the up (▲) or down (▼) arrow button to select SYSTEM CONFIG,
and then press the ENTER button to access the SYSTEM CONFIG menu.
3. Press the up (▲) or down (▼) arrow button to select NETWORK CONFIG,
and then press the ENTER button to access the NETWORK CONFIG
submenu. The display shows whether DHCP is enabled or not.
4. If necessary, press the left (◄) or right (►) arrow button to select Enable,
and then press the ENTER button to implement the selection.
5. Press the down (▼) arrow button to select IP ADDRESS.

8 ECO8000 Series Automatic Changeover Unit User Manual

 6. The second line of the display will show an IP address after the instrument
receives an address from the DHCP server. The message “Waiting for
DHCP” will appear until the instrument receives the address.
7. After the display shows an IP address, press the BACK button to exit the
NETWORK CONFIG submenu.

To configure parameters for a network without a DHCP server. If your

network does not have a DHCP server, perform the following procedure
to set the network parameters:
1. Press the front-panel BACK button as necessary to access the top-level
Main menu.
2. Press the up (▲) or down (▼) arrow button to select SYSTEM
CONFIG, and then press the ENTER button to access the SYSTEM
CONFIG menu.
3. Press the up (▲) or down (▼) arrow button to select NETWORK
CONFIG, and then press the ENTER button to access the NETWORK
CONFIG submenu. The display shows whether DHCP is enabled or not.
4. If necessary, press the left (◄) or right (►) arrow button to select
Disable, and then press the ENTER button to implement the selection.
5. If you connected the instrument directly to a single PC:
a. Press the up (▲) or down (▼) arrow button to select IP ADDRESS,
and then press the ENTER button to enter the edit mode.
b. Use the arrow buttons to set the IP address to be the same IP address
as the PC's address except for the last number, and then press the
ENTER button. The last number in the address must be different
than the last number in the PC's IP address.
c. Press the up (▲) or down (▼) arrow button to select SUBNET
MASK, and then press the ENTER button to enter the edit mode.
d. Use the arrow buttons to set the subnet mask to be the same net mask
(subnet mask) used by the PC, and then press the ENTER button.
Do not enter a number if the PC does not have a net mask.
e. You do not need to enter a GATEWAY address if you are directly
connected to a single PC.
f. Press the BACK button to exit the NETWORK CONFIG submenu.

ECO8000 Series Automatic Changeover Unit User Manual 9

 6. If you connected the instrument to your local Ethernet network:

CAUTION. To prevent communication conflicts on your Ethernet

network, ask your local network administrator for the correct numbers to
enter in the NETWORK CONFIG submenu if you connect the instrument to
your local Ethernet network.

a. Press the up (▲) or down (▼) arrow button to select IP ADDRESS,

and then press the ENTER button to enter the edit mode.
b. Use the arrow buttons to set the IP address to the address supplied by
your network administrator, and then press the ENTER button.
c. Press the up (▲) or down (▼) arrow button to select SUBNET
MASK, and then press the ENTER button to enter the edit mode.
d. Use the arrow buttons to set the subnet mask to the address supplied
by your network administrator, and then press the ENTER button.
e. Press the up (▲) or down (▼) arrow button to select GATEWAY
ADDRESS, and then press the ENTER button to enter the edit
mode.
f. Use the arrow buttons to set the gateway address to the address
supplied by your network administrator, and then press the ENTER
button.
g. Press the BACK button to exit the NETWORK CONFIG submenu.
7. Verify the Ethernet connection by using a ping command from the PC.

10 ECO8000 Series Automatic Changeover Unit User Manual

System considerations
Using identical sync It is recommended that the primary and backup sync sources be identically
sources configured. If the two sync source generators have significantly different
configurations, it may cause a source switch when both of the sync sources
lose power.
To understand this, consider the following scenario. If power is cut to both
of the sync sources, the sync signals will fail as the power supplies on the
generators turn off. If the signal output from one of the sync generators is
maintained longer, then the ECO8000 Series may detect one input as good
and the other as bad and switch to the “good” sync source.
This might happen if the backup sync generator has only a few black
outputs, but the primary sync generator has many blacks, audio and SDI
signal outputs. The difference in the number of outputs loading the power
supplies will make the primary sync generator turn off faster. This causes
the ECO8000 Series to detect the primary source as failed while the backup
is still working, resulting in a source switch.
The ECO8000 Series detects the loss of AC power and inhibits source
switching to mitigate this issue. However, it can still occur in extreme
cases. If it is necessary to have differently configured sync generators on
the primary and backup inputs, it is recommended that you thoroughly test
the loss of power condition during the system qualification testing.

Using the Expansion port The ECO8000 Series has the ability to connect two instruments so that they
to gang two ECOs function as a single larger switch. This function is useful in situations where
more channels are needed than can be supported using only one instrument.
One instrument operates as a master unit and the other as a slave unit.
A slave unit may change state if the master unit is changed from master to
disabled or if the interconnection cable is removed. It is recommended that you
configure the master and slave units during system setup and that you not
change the configuration while the instrument is in operation. To help enforce
this recommendation, the ECO8000 Series must be in Manual mode before you
can change the state of the expansion port. (See Configure the Expansion port.)

Testing the backup source Telestream recommends that you test the backup sync source every 6 months.
The ECO8000 Series keeps track of the last time the source was changed from
primary to backup and visa-versa. If it has been more that 6 months since a
source switch, then an event will be entered in the Event Log. You can also
configure any of the reporting methods (SNMP trap, e-mail, GPI signal,
instrument beeper) to generate an output when the backup test is due. (See
EVENT submenus.)

ECO8000 Series Automatic Changeover Unit User Manual 11

Signal connections
Before you connect signals to the ECO8000 Series, create a table similar to the
one shown so that you can plan which signals need to connect to which channels
on the ECO8000 Series.

Table 4: Example plan for connecting signals to an ECO8000

Channel Channel type Signal source Destination Signal format Notes
1 REF (ELSW) Black 1 Studio 1 NTSC
2 REF (ELSW) Black 2 Studio 2 PAL
3 REF (ELSW) Black 3 Basement 1080i59
4 REF (ELSW) Black 4 MC Tri 1080i50
5 REF (ELSW) Black 5 Truck 1 1080i60
6 REF (ELSW) Word Clock MC WC 5V
7 HREF (Relay) Silence Sound room AES 2.5, 2.3 dB
8 HREF (Relay) SDI 1 MC SD BARS SD 525
9 HREF (Relay) SDI 2 MC HD BARS HD 1080i59
LTC1 LTC 0.5 V MC LTC 30 DF
LTC2 LTC 1V Studio 1 LTC 30 DF 4 dB
LTC3 LTC 2V Studio 2 LTC 25 FPS
LTC4 LTC 5V Basement LTC 30 DF
SPG trigger Loss of lock,
hardware error

Channel type connection guidelines. When connecting signals to the

instrument, use the following guidelines:
• Use REF (ELSW) channels to connect non-SDI signals

• Use HREF (Relay) channels to connect SDI signals

You can connect non-SDI signals to HREF (Relay) channels. However, there will
be a sync interruption when primary/backup source switches occur.

Recommended tools. The ECO8020 uses HD BNC connectors. Due to the

tight spacing between connectors, we recommend you use an HD BNC
installation and removal tool to connect or disconnect cables on these
connectors. One source where you can obtain this tool is provided.

Manufacturer Part number

Amphenol® RF (www.amphenolrf.com) 227–T2000

12 ECO8000 Series Automatic Changeover Unit User Manual

 Example connection diagrams. Figure 3 and Figure 4 show examples of
how to connect signals from a pair of SPG8000 generators to the
ECO8000 Series. For more detailed information about connecting
signals, see the ECO8000 Series Video System Integration Technical
Reference manual.

Figure 3: ECO8000 and SPG8000 system installation example

Table 5: ECO8000 and SPG8000 system installation example connections

Connection SPG8000 SPG8000
number (See External primary backup ECO8000
Figure 3.) signal connector connector connector
1 SDI 2 PRIMARY 9
2 SDI 2 BACKUP 9
3 SDI 1 PRIMARY 8
4 SDI 1 BACKUP 8
5 DARS PRIMARY 6
6 DARS BACKUP 6
7 WORD CLK PRIMARY 5
8 WORD CLK BACKUP 5
9 CMPST 1 PRIMARY 4

ECO8000 Series Automatic Changeover Unit User Manual 13

 Table 5: ECO8000 and SPG8000 system installation example connections (cont.)
Connection SPG8000 SPG8000
number (See External primary backup ECO8000
Figure 3.) signal connector connector connector
10 CMPST 1 BACKUP 4
11 10 MHz/ PRIMARY 3
BLACK 3
12 10 MHz/ BACKUP 3
BLACK 3
13 BLACK 2 PRIMARY 2
14 BLACK 2 BACKUP 2
15 BLACK 1 PRIMARY 1
16 BLACK 1 BACKUP 1
17 GPI/LTC PRIMARY
LTC/SPG
18 GPI/LTC BACKUP
LTC/SPG
19 GPS signal GPS ANT GPS ANT NA

14 ECO8000 Series Automatic Changeover Unit User Manual

 Figure 4: ECO8020 and SPG8000 system installation example

Table 6: ECO8020 and SPG8000 system installation example connections

Connection SPG8000 SPG8000

number (See External primary backup ECO8000
Figure 4.) signal connector connector connector
1 SDI 2 PRI 20
2 SDI 2 BACK 20
3 SDI 1 PRI 19
4 SDI 1 BACK 19
5 DARS PRI 9
6 DARS BACK 9
7 WORD CLK PRI 14

8 WORD CLK BACK 14

9 AES 5+6 PRI 8
10 AES 5+6 BACK 8
11 AES 7+8 PRI 13

ECO8000 Series Automatic Changeover Unit User Manual 15

 Table 6: ECO8020 and SPG8000 system installation example connections (cont.)
Connection SPG8000 SPG8000
number (See External primary backup ECO8000
Figure 4.) signal connector connector connector
12 AES 7+8 BACK 13
13 AES 1+2 PRI 7
14 AES 1+2 BACK 7
15 AES 3+4 PRI 12
16 AES 3+4 BACK 12
17 CMPST 1 PRI 6
18 CMPST 1 BACK 6
19 CMPST 2 PRI 11
20 CMPST 2 BACK 11
21 BLACK 4 PRI 4
22 BLACK 4 BACK 4
23 BLACK 5 PRI 5
24 BLACK 5 BACK 5
25 10 MHz/ PRI 3
BLACK 3
26 10 MHz/ BACK 3
BLACK 3
27 BLACK 2 PRI 2
28 BLACK 2 BACK 2
29 BLACK 1 PRI 1
30 BLACK 1 BACK 1
31 GPI/LTC PRIMARY
LTC/SPG
32 GPI/LTC BACKUP
LTC/SPG
33 GPS signal GPS ANT GPS ANT NA

16 ECO8000 Series Automatic Changeover Unit User Manual

Operating Basics

Operational overview
The ECO8000 Series has three main subsystems:
• Channel Control system
• Configuration and Monitoring system
• Redundant Power system
These three subsystems are loosely coupled to assume maximum reliability of the
main ECO function, which is sensing faults on the input signals and switching to
a backup if necessary.

Figure 5: ECO8000 Series subsystems (ECO8020 with Option DPW shown)

Channel Control system The Channel Control system monitors the level on each input, and switches to
the other sync source if a fault occurs. This subsystem is implemented as a
simple hardware state machine to maximize reliability. This portion of the
instrument is accessed by using the left keyboard, and the status is displayed
on the button lights and the per-channel LEDs on the front panel.
If the instrument is in AUTO mode, then the Channel Control system locks
out any changes from the other subsystems. This prevents most issues in the
other subsystems from impacting the basic operation of the ECO.
When the instrument powers on, the Channel Control system restores all basic
configuration settings that were in place when the instrument was powered
off. This restoration is independent of the processor booting to run the display
and the Configuration and Monitoring system. If the Configuration and
Monitoring system is rebooted, the Channel Control system is unaffected.
If the instrument loses power, the REF/ELSW channels will automatically
switch from electronic to relay mode to maintain the signal throughput. These
channels will automatically switch back to electronic mode when power is
restored. When the REF/ELSW channels switch from electronic mode to relay
mode and back, the sync on these channels will experience a momentary
glitch.

ECO8000 Series Automatic Changeover Unit User Manual 17

 Configuration and The Configuration and Monitoring system is software based and includes the
Monitoring system menus. This system is accessed by using the right keyboard, the LCD, and the
Web Interface. If the instrument is in MANUAL mode, then the Configuration
and Monitoring system can program the settings in the Channel Control system.
For example, it can set the level threshold on each channel, or disable unused
channels. When the instrument is in AUTO mode, most configuration is
disabled and this subsystem is used for monitoring only.
If the Configuration and Monitoring system processor stops running, a 20
minute watchdog timer in the Channel Control System will automatically cause
a processor reboot. If the watchdog timer causes a reboot, the event is entered
in the Event Log.
Under certain conditions, such as after several years of continued use, you may
want to reboot the Configuration and Monitoring system. You can reboot this
system by pressing and holding the ENABLE and RESET buttons for about
five seconds until the instrument beeps about five times. Rebooting this system
will have no effect on the other subsystems. When this system is rebooted, a
power-on self test is performed. (See Power-on self test.)

Menu system The top-level Main menu provides access to the following three menus:
• STATUS: Use this menu to view instrument faults and the Event Log.
• CHANNEL: Use the CHANNEL menu to view and configure the settings
for each of the BNC or LTC (Option LTC only) channels.
• SYSTEM CONFIG: Use this menu to view and configure all instrument
settings except for the channel configuration.

Redundant Power system The Redundant Power system monitors each Power Supply module (Option DPW
provides a second, backup supply) and switches to the backup if the preferred
supply has a problem. This subsystem is independent of the other two systems.
The Configuration and Monitoring system can set some parameters in the
Redundant Power system and display its status.

Channel configuration The channel configuration for the ECO is done in MANUAL mode. When the
system is fully configured, and all channels in use show green status LEDs and
good signal margin, switch the instrument to AUTO mode. When the instrument
is in AUTO mode, the channel configuration is disabled and the system will react
to input signal faults. In AUTO mode, monitoring can be done locally through
the LCD or remotely through the Web Interface with no risk of accidental
changes that would impact the basic ECO operation.

18 ECO8000 Series Automatic Changeover Unit User Manual

Controls, connectors, and LED indicators
The following figures show the front-panel controls and rear-panel connectors for
the ECO8000 and ECO8020 changeover units. See the following table for a
description of each control and connector.

Figure 6: ECO8000 controls and connectors

Figure 7: ECO8020 controls and connectors

ECO8000 Series Automatic Changeover Unit User Manual 19

 Item
(See Figure 6.) Description
(See Figure 7.)
1
Control buttons (Channel Control system):

• PANEL ENABLE – Press and hold for four seconds to enable/disable the front-panel
control buttons. The instrument beeps to indicate the change in the enable/disable status
of the front-panel control buttons.

NOTE. The front panel must be enabled to use the following five control
buttons.

• FAULT RESET: Press to clear the individual channel fault history on the front-panel
LEDs (turn yellow LEDs to green).
• MODE: Press AUTO or MANUAL to select the desired changeover mode. The
changeover mode must set to AUTO to react to signal faults. The changeover mode
must be set to MANUAL before you can change the instrument configuration settings.
The selected mode button is illuminated.
• SOURCE: When in Manual mode, press PRIMARY or BACKUP to select which signal
source to output. This setting applies to all channels. The selected source button is
illuminated.
2
Status LEDs:
• SPG: When enabled, indicates the status of the SPG trigger input.
• LTC: When Option LTC is installed, indicates the combined status of all LTC channels
which are enabled. If any enabled LTC channel had a fault, then this LED will be red.
• ECO8000: The 1 to 9 LEDs indicate the status for each of the possible 9 installed
channels.
• ECO8020: The 1 to 20 LEDs indicate the status for each of the possible 20 installed
channels.
The color of the LEDs indicates their status:
• Green: Indicates a no-fault condition.
• Yellow: Indicates that a fault condition occurred in the past but has been corrected.
Press the FAULT RESET button to change yellow LEDs to green.
• Red: Indicates an active fault condition.
• Off: Indicates the channel is inactive (disabled).
3
LCD display showing the instrument status and the control menu.
4
Menu navigation (Configuration and Monitoring system) buttons:
• Arrow buttons: Use to navigate through the menus or to change parameter values.
• ENTER button: Use to enter submenus or to implement menu selections.
• BACK button: Use to exit submenus.
5
Standard Power Supply module. (See Power Supply module LED states.)
6
Optional backup Power Supply module (Option DPW only).
(See Power Supply module LED states.)
(See Configuring the preferred (active) supply (Option DPW only).)

20 ECO8000 Series Automatic Changeover Unit User Manual

 7 Power connectors: When viewed from the rear of the instrument, the Power Supply 1
connector is on the right. (See Figure 3. )
8
ECO8000: Optional channels 4–9; each row can be either 50 MHz Electronic Fast Switch
channels or 3 GHz Relay Switch channels
ECO8020: Optional channels 6–20; each row can be either 50 MHz Electronic Fast Switch
channels or 3 GHz Relay Switch channels
9
ECO8000: Standard 50 MHz Electronic Fast Switch channels 1–3.
ECO8020: Standard 50 MHz Electronic Fast Switch channels 1–5.
10
ETHERNET: Standard Ethernet connector used for connecting the instrument to an Ethernet
network. (See Network installation.)
11
EXPANSION: Standard Ethernet connector used for connecting multiple ECO8000 Series
instrument together so that they function as one larger changeover unit. (See Configure the
Expansion port.)
12
GPIO: 15-pin DSUB connector used to connect GPI signals to the ECO8000 Series units. (See
GPIO connector signal pinouts.)
13
NOTE. The SPG Trigger signal on this connector (pin 1) will operate even when Option LTC
is not installed. (See LTC/SPG connector signal pinouts.)

PRIMARY LTC/SPG: 15-pin DSUB connector used to connect LTC and GPI signals from
SPG8000 or TG8000 generators to the ECO8000 Series units. (See Configure the SPG trigger
input.)
14
NOTE. The SPG Trigger signals on this connector (pins 1 and 2) will operate even when
Option LTC is not installed. (See LTC OUT connector signal pinouts.)

Option LTC only: LTC OUT – 15-pin DSUB connector for connecting LTC signals. The LTC1
signal can be be configured as an input using the CHANNEL menu. (See CHANNEL menu.)
(See Configure the SPG trigger input.)
15
NOTE. The SPG Trigger signal on this connector (pin 1) will operate even when Option LTC
is not installed. (See LTC/SPG connector signal pinouts.)

BACKUP LTC/SPG: 15-pin DSUB connector used to connect LTC and GPI signals from
SPG8000 or TG8000 generators to the ECO8000 Series units. (See Configure the SPG trigger
input.)

ECO8000 Series Automatic Changeover Unit User Manual 21

 GPIO connector The following table lists the signals and their function for each pin on the GPIO
signal pinouts connector.

Table 7: GPIO connector signal pinouts

Pin Signal Function
1 State – Primary Backup Output – high if Primary is selected, low if
Backup is selected
2 Primary fault Output – goes low if a Primary fault is present

3 Backup fault Output – goes low if a Backup fault is present

4 State – Manual Auto Output – high if Manual mode is selected, low

if Auto mode is selected
5 GND Ground
6 Power fault Output – goes low if a fault is preset in the
power subsystem as indicated by the AC or
DC LEDs on the supplies
7 Manual mode Input – drive this pin low to assert Manual mode
(10 KΩ pullup resistor)
8 Auto mode Input – drive this pin low to assert Auto mode
(10 KΩ pullup resistor)
9 Fault reset Input – drive this pin low to assert a fault reset
(10 KΩ pullup resistor)
10 Configurable fault Output – goes low if any fault selected in the
GPI EVENTS menu are present; also goes low
during any watchdog reboot

11 GND Ground
12 Not used
13 Primary select Input – drive this pin low to select the Primary
source (10 KΩ pullup resistor)
14 Backup select Input – drive this pin low to select the Backup
source (10 KΩ pullup resistor)
15 Not used

22 ECO8000 Series Automatic Changeover Unit User Manual

 LTC/SPG connector The following table lists the signals and their function for each pin on the
signal pinouts LTC/SPG connector.

NOTE. The SPG Trigger signal on this connector (pins 1) will operate
even when Option LTC is not installed.

Table 8: LTC/SPG connector signal pinouts

Pin Signal Function
1 SPG trigger Input – Used to receive a fault-condition trigger signal from the
sync generator
2 Not used
3 Not used
4 Not used
5 LTC4– Input – LTC4– signal
6 GND Ground
7 LTC3– Input – LTC3– signal
8 LTC2– Input – LTC2– signal
9 GND Ground
10 LTC1– Input or output – LTC1– signal 1
11 Not used
12 LTC3+ Input – LTC3+ signal
13 LTC2+ Input – LTC2+ signal
14 LTC1+ Input or output – LTC1+ signal 1
15 LTC4+ Input – LTC4+ signal
1 The LTC 1 channel can be configured as an input or output in the CHANNEL menu. (See CHANNEL menu.)

ECO8000 Series Automatic Changeover Unit User Manual 23

 LTC OUT connector The following table lists the signals and their functions for each pin on the LTC
signal pinouts OUT connector.

NOTE. The SPG Trigger signals on this connector (pins 1 and 2) will
operate even when Option LTC is not installed. (See LTC OUT connector
signal pinouts.)

Table 9: LTC OUT connector signal pinouts

Pin Signal Function
1 Primary SPG trigger Output – SPG trigger signal from the primary input

2 Backup SPG trigger Output – SPG trigger signal from the backup input

3 Not used
4 Not used
5 LTC4– Output – LTC4– signal
6 GND Ground
7 LTC3– Output – LTC3– signal
8 LTC2– Output – LTC2– signal
9 GND Ground
10 LTC1– Output or input – LTC1– signal 1
11 Not used
12 LTC3+ Output – LTC3+ signal
13 LTC2+ Output – LTC2+ signal
14 LTC1+ Output or input – LTC1+ signal 1
15 LTC4+ Output – LTC4+ signal
1 The LTC 1 channel can be configured as an input or output in the CHANNEL menu. (See CHANNEL menu.)

24 ECO8000 Series Automatic Changeover Unit User Manual

Power Supply module LED When the instrument is running, the power supply LEDs indicate the status of
states the supplies, including the internal fans and which of the supplies is currently
powering the instrument.
If the instrument loses power from both supplies, the LEDs continue to provide
status to help troubleshoot the root of the problem. In this mode, the LEDs flash
to conserve the power in the storage capacitor. Typically the LED flashing should
last for 10 minutes after the loss of power.
If both of the supplies are good, the system will use the supply that is configured
to be the preferred (active) supply. If one power supply has a problem, the system
will switch to the other supply. If either supply can support the instrument load,
even if it has a non-fatal problem, the system will choose the best supply and
attempt to continue to operate.

The following table shows the states of the AC and DC LEDs on a Power Supply
module when the power is on.
Table 10: Power on LED states for a Power Supply module
Power Supply state AC LED state DC LED state
Normal, Active Green Green
Normal, Backup Green Dim Green
AC < 75 V, DC supply running Red Green
AC < 75 V, DC supply failed Red Red
AC OK, DC supply failed Green Red
Marginal Low or High DC, Active Orange
Marginal Low or High DC, Backup Yellow
Load Test Fail - Backup Red
Load Test Fail – Active Orange
Fan Fail - Active Orange
Fan Fail - Backup Red
Supply not installed, AC present Green Off
Supply not installed, AC absent Off Off

ECO8000 Series Automatic Changeover Unit User Manual 25

 The following table shows the states of the AC and DC LEDs on a Power Supply
module when the power is off. The LEDs will blink for several minutes after
power is removed from the instrument to help troubleshoot power problems.
Table 11: Power off LED states for a Power Supply module
Power Supply state AC LED state DC LED state
AC present, DC bad Flash green Flash red
AC missing, DC missing Flash red Off
AC present, supply not installed Flash green Off
AC missing, supply not installed Off Off
AC present, DC present, on-board converter Flash green Flash green
failure

Troubleshooting power supply problems. For troubleshooting power supply

problems, take these steps:
If the AC LED is red, verify the power source connecting to the instrument.
If the DC LED is red, replace the supply module.
Examine the STATUS menu display and the Event Log readouts to locate
details on the nature of the faults.

26 ECO8000 Series Automatic Changeover Unit User Manual

 Power-on self test The power-on self test is run when the Configuration and Monitoring system
first boots up. (See Configuration and Monitoring system.) The test is run
regardless of whether the reboot is caused by cycling power or by other
means, such as a watchdog timeout or by pressing and holding the ENABLE
and RESET keys.
If any failure occurs, it will be reported in the following ways:
 An error message is written on the LCD display and is visible for 2
seconds.
 The STATUS menu FAULT display will indicate that the self-test has
failed and display the event code. This display will not be erased until
instrument power is cycled.
 A similar message, which includes the event code, is entered in the Event
Log.
 If the user-configurable event reporting methods (SNMP trap, e-mail,
GPI signal, instrument beeper) are enabled to notify in the event of a
voltage error, then a message is sent using the enabled method(s).

Event codes. The self-test event code is a bit-wise value with each fault type
assigned a bit. The following table lists the possible error codes.
Table 12: Self test error codes
Test type Code
Front panel communications 0 (LSB)
Main board communications 1
Module 1 communications 2
Module 2 communications (if installed) 3
Module 3 communications (if installed) 4
Module 4 communications (if installed) 5
Power Supply combiner communications 6
MRAM communications 7
RTC communications 8 (MSB)

ECO8000 Series Automatic Changeover Unit User Manual 27

Initial product setup
Perform the following steps after you have installed the instrument and have
connected the input and output signals as described earlier in this manual:
1. Press and hold the PANEL ENABLE button to enable the front-panel control
buttons. The instrument beeps when the panel buttons are enabled.
2. Press the MANUAL MODE button to put the ECO8000 Series in Manual
mode.
3. Use the CHANNEL menu (See CHANNEL menu.) to configure each of the
installed channels as follows:
a. Disable all unused channels.
b. Enter identification labels for each channel that will be in use.
c. Enable/disable the changeover trigger function for each channel that will
be in use.
d. Set the correct threshold level (based on the signal type) for each channel
that will be in use. (See Configure the channel inputs and threshold
levels.)
e. For HREF channels, enable/disable the Relay Check function for each
channel that will be in use.
4. Configure the primary and backup sync generators which are providing inputs
to the ECO8000 Series as follows:
a. Set the signal outputs to the desired format.
b. Set the GPI outputs to assert on the desired fault conditions. (See
Configure the SPG trigger input.)
c. Save the configured signal and GPI settings as the power-on preset.
5. Configure the startup delay. (See Configure the startup delay.)
6. Verify the channel threshold settings:
a. Press the front-panel FAULT RESET button. If the signal thresholds are
properly set, the LED indicators for the active channels should all turn
green.
b. Use the DIAGNOSTICS submenu readouts to verify the threshold
settings. The levels should be around +3 dB for BNC channels and
around
+4 dB for LTC channels. (See DIAGNOSTICS submenu.)
7. Press the front-panel AUTO MODE button to put the ECO8000 Series in
Auto mode.

28 ECO8000 Series Automatic Changeover Unit User Manual

 8. Verify the installation as follows:
a. Disconnect signal inputs to the ECO8000 Series to simulate errors.
Verify a proper source switch.
b. Cycle power on the primary sync pulse generator to verify a switch to
the backup source. Repeat on the backup sync pulse generator.
c. Remove power input to the ECO8000 Series to verify correct
operation.
d. Cycle power to the entire system to verify correct operation after
power is restored.
9. Configure event reporting. (See Configure event reporting.)

Configure the channel After you have connected the signals, you need to configure each channel you
inputs and threshold levels have connected and disable any unused channels. Use the Main menu to select
a channel and then press the ENTER button to enter the CHANNEL menu for
that channel.
Use the CHANNEL menu to enable/disable the channel, to enable/disable the
channel from triggering a changeover if the signal crossed the threshold level,
to set the threshold level, and to assign a label to the channel as an aid in
identifying the signal connected to that channel. (See CHANNEL menu.)

Verify the signal margin. After you have configured the channels, use the PRI
VS THRES and the BACK VS THRS readouts in the DIAGNOSTICS
submenu
to verify that you have set the thresholds to the proper levels. (See
DIAGNOSTICS submenu.)

Terminate the HREF outputs. If the HREF/Relay board outputs are not
terminated, it will change the level readings in the DIAGNOSTICS submenu on
the selected channel (primary or backup). (See DIAGNOSTICS submenu.) The
unselected primary or backup channel is terminated in the ECO8000 Series, but
the selected primary or backup channel drives through to the output. Be sure
to connect the channel output to the actual load during setup to insure proper
configuration.

ECO8000 Series Automatic Changeover Unit User Manual 29

Configure the startup delay The Startup Delay function defines the time period after the ECO8000 Series unit
powers up, during which the instrument will not make AUTO mode source
switches. The Channel Control system (left-hand buttons) and the basic ECO
functions are fully operational a second or two after power is applied. However,
on loss of power the sync sources may not be ready for a period of time depending
on the type of sync pulse generator. While the sync pulse generator is starting up,
the ECO may make undesirable source switches as the sync pulse generator
signals turn on at different times.
To prevent this, the ECO8000 Series has the ability to delay AUTO mode
switching for the period of time set in the Startup Delay function. Additionally, at
the end of the start up delay, any yellow LED states are cleared (this is effectively
like asserting the Fault Reset button at the end of the timeout period).

Set the startup delay. Perform the following steps to set the startup delay:
1. Cycle the power on the sync pulse generators connected to the ECO8000
Series and measure the amount time until the sync generators are fully booted
and the LEDS on the ECO have all turned to yellow.

CAUTION. If the sync generators are configured to use GPS as the

timing source and if you have the SPG trigger function configured to
monitor the GPS lock, you need to include the time necessary for the sync
generators to lock to the GPS signal.

2. Add a few seconds to the measured startup time of the sync pulse generators
to provide some margin. For example, if the startup time of the sync pulse
generators is 30 seconds, then a good value for the ECO startup delay would
be 35 seconds.
3. On the ECO8000 Series, access the SYSTEM CONFIG menu.
4. Press the up (▲) and down (▼) arrow buttons to select STARTUP DELAY.
5. Press the left (◄) or right (►) arrow button to set the startup delay time
period.

NOTE. You can also use the System tab in the Web Interface to set the
startup delay.

30 ECO8000 Series Automatic Changeover Unit User Manual

Configure the SPG trigger The SPG trigger input function allows for a condition that is sensed in the
SPG8000 and TG8000 generators to trigger a source changeover on the
input ECO8000 Series unit. For example, if the genlock on the primary SPG8000
generator loses lock, then that SPG8000 can signal the ECO8000 Series unit to
switch to the backup source. Since the SPG8000 and TG8000 generators have
comprehensive internal monitoring capability, this allows the overall system to
react to more subtle sync conditions, sometimes even before they start to cause
problems.
To use this function, the GPI outputs from the primary and backup sync
generators must be connected to the LTC/SPG conectors on the ECO8000
Series. If the sync generator is a SPG8000, or a TG8000 with a GPS7
installed, the connections can be done using a 15-pin HD DSUB cable. For
other sync generators, a custom wiring harness may be required. See SPG
trigger cable connections.
The primary and backup SPG8000 or TG8000 generators need to have the
GPI1 output programmed to assert on the combination of events which are
intended to cause a changeover trigger. A common set of conditions to enable
are “Hardware Fault,” “Near Loss of Lock,” and “Lock Error”. With these
settings, the SPG will detect these conditions, assert GPI1, and then the ECO
will detect that SPG Trigger input and trigger a changeover.

Configure the SPG alarm delay. To prevent unnecessary signal source

changeovers, the SPG8000 and TG8000 generators allow you to configure a
time delay before an error condition triggers a changeover. Setting a delay
allows time for short errors and warnings to clear before an error signal is sent
to trigger a changeover.
With the holdover capability in the SPG8000 and TG8000 generators, a short
GPS unlock will not cause any disruption in the syncs, so there is no reason to
immediately register an error and trigger an ECO to changeover.
To minimize unnecessary changeovers when using the SPG8000 and TG8000
generators as your signal sources, it is recommended that you configure the
alarm delay on the generators for a time period between one and five minutes

ECO8000 Series Automatic Changeover Unit User Manual 31

 CAUTION. If the primary and backup SPG8000 generators use a
common reference, such as the same genlock source or the same GPS
antenna, then the primary SPG8000 generator should be set for a longer
delay on loss on lock. In case of a failure on the common reference, this
allows the primary SPG8000 generator to assert the fault later, which
avoids an unnecessary source switch by the ECO8000 Series.
Additionally, the ECO8000 Series may switch sources when the two
SPG8000 generators relock if the backup generator locks before the
primary generator.

SPG trigger cable connections and GPI configuration. The following table
lists the types of connections that can be made from a SPG8000 or
TG8000 generator to the LTC/SPG connector on the ECO8000 Series.
(See LTC/SPG connector signal pinouts.)

32 ECO8000 Series Automatic Changeover Unit User Manual

Table 13: SPG trigger cable connections and GPI configuration
Connection type Cable requirements Configuration requirements
From the SPG8000 LTC/GPIO connector Use a 15-pin DSUB cable with male On the SPG8000, configure GPO1 to
to the ECO8000 Series LTC/SPG connectors assert on the desired fault conditions
connector
From the SPG8000 GPI connector to the You will need to build a custom cable. On the SPG8000, configure the GPI
ECO8000 Series LTC/SPG connector One end will have a 9-pin male DSUB output that you connected to pin 1 on the
connector and the other end will have a ECO8000 Series LTC/SPG connector to
15-pin male DSUB connector. assert on the desired fault conditions
Connect one of the three GPO signals on
the SPG8000 GPI connector to pin 1 on
the ECO8000 Series LTC/SPG connector.
Ground the cable: connect pin 1 of the
SPG8000 GPI connector to pin 6 or 9 on
the ECO8000 Series LTC/SPG connector.
From the TG8000 GPS7 module LTC/GPI Use a 15-pin DSUB cable with male On the TG8000 GPS7 module, configure
connector to the ECO8000 Series connectors GPO1 to assert on the desired fault
LTC/SPG connector conditions
From the TG8000 GPI port to the You will need to build a custom cable. On the TG8000, configure the GPI
ECO8000 Series LTC/SPG connector 1 One end will have a RJ-45 connector and output that you connected to pin 1 on the
the other end will have a 15-pin male ECO8000 Series LTC/SPG connector to
DSUB connector. assert on the desired fault conditions
Connect pin 6 of the TG8000 GPI port to
pin 1 on the ECO8000 Series LTC/SPG
connector.
Ground the cable: connect pin 8 of the
TG8000 GPI port to pin 6 or 9 on the
ECO8000 Series LTC/SPG connector.
1 This connection type is for TG8000 generators that do not have a GPS7 module installed.

The signal pinouts for each of the SPG8000 and TG8000 connectors are shown
in tables 14-16.
Table 14: Signal pinouts for the SPG8000 GPI/LTC connector and the TG8000
GPS7 module LTC/GPI connector

Pin Signal
1 GP01
2 GP02
3 GPI
4
5 LTC4-
6 GND
LTC3–
7
8 LTC2–

9 GND
10 LTC1–

ECO8000 Series Automatic Changeover Unit User Manual 33

 Table 14: Signal pinouts for the SPG8000 GPI/LTC connector and the TG8000
GPS7 module LTC/GPI connector

Pin Signal
11
12 LTC3+

13 LTC2+

14 LTC1+

15 LTC4+

Table 15: Signal pinouts for the SPG8000 GPI connector

Pin Signal
1 GND

2 GPO1

3 GPO2
4 GPI
5 5V
6 GPO3
7 Preset1
8 Preset2
9 Preset3

Table 16: Signal pinouts for the TG8000 GPI port

Pin Signal
1 GPI1

2 GPI2

3 GPI3
4 GPI
5
6 GPO
7
8 GND

34 ECO8000 Series Automatic Changeover Unit User Manual

Configure event reporting The ECO8000 Series monitors several operational parameters and records
events when faults occur. (See Fault and event descriptions.)
The instrument provides four methods for the reporting of fault events: SNMP
trap, e-mail, GPI signal, and instrument beeper. You can configure which events
are reported using one or a combination of these methods.

SNMP trap reporting. The instrument can send SNMP traps to up to four IP
addresses when enabled events occur. Use the SNMP CONFIG submenu to the
SNMP settings (See SNMP CONFIG submenu.) and use the TRAP EVENTS
submenu to select which events will be reported using SNMP traps. (See EVENT
submenus.)

E-mail reporting. The instrument can send e-mail notifications to one e-mail
address when enabled events occur. Use the EMAIL REPORTING submenu to
configure the e-mail settings (See EMAIL REPORTING submenu.) and use the
EMAIL EVENTS submenu to select which events will be reported using e-mail.
(See EVENT submenus.)

NOTE. The e-mail client used by the ECO8000 Series does not support
the TLS (Transport Layer Security) protocol. This protocol is used by
most ISPs and free e-mail services like gmail, yahoo, live.com, etc.
Some e-mail servers do not require a login name and password. Before
you configure the e-mail reporting parameters, it is recommended that you
contact your local network administrator to determine the e-mail server
address and to determine whether an e-mail login name and password are
required.

GPI signal reporting. The instrument can send a GPI signal using the GPIO
connector when enabled events occur. (See GPIO connector signal
pinouts.) Use the GPI EVENTS submenu to select which events will be
reported using the GPIO connector. (See EVENT submenus.)

Instrument beeper reporting. The instrument can emit a beep when enabled events
occur. Some events, such as a primary/backup source switch, emit a single beep.
Other events, such as a primary fault, emit one beep per second for as long as the
event is active. Use the BEEPER EVENTS submenu to select which events will
be reported using the instrument beeper. (See EVENT submenus.)

ECO8000 Series Automatic Changeover Unit User Manual 35

 Configure the Expansion The ECO8000 Series has the ability to connect two instruments so that they
port function as a single larger switch. This function is useful in situations where
more channels are needed than can be supported using only one instrument.
To enable the Expansion port function, you need to configure one ECO as the
master unit and the other ECO as the slave unit using the SYSTEM CONFIG
menu. Both instruments must be connected together through the rear-panel
EXPANSION port connectors using a standard Ethernet RJ-45 cable.
After the two instruments are configured as Master and Slave and are
connected together, the left-hand buttons (Channel Control system) on the
Master unit will control both instruments and the left-hand buttons on the
Slave unit will be
disabled. The right-hand buttons (Configuration and Monitoring system) on
both units will operate normally. This allows the configuration for each ECO
to be set independently either through the front panel or the Web Interface.
If the Expansion port connection between two instruments is disconnected, the
Slave unit will revert to Master mode so that it will operate independently.

CAUTION. A slave unit may change state if the master unit is changed
from master to disabled or if the interconnection cable is removed.
It is recommended that you configure the master and slave units during
system setup and that you not change the configuration while the
instrument is in operation.
To help enforce this recommendation, the ECO8000 Series must be in
Manual mode before you can change the state of the expansion port.

Independent GPI outputs. When you use the Expansion port to connect two
instruments, the GPI outputs are still independent. For example, if a fault
occurs on a master unit signal, only the GPI output on the master unit will be
activated. Likewise, if a fault occurs on a slave unit signal, only the GPI
output on the slave unit will be activated.
If you want to have a common GPI output for the connected instruments, the
two GPI signals can be connected together. The GPI outputs are open with a
weak pull-up resistor to 5 V when they are not asserted, and are connected to
ground when they are asserted. Therefore, the GPI outputs can be connected in
a “wire-OR” so that either unit can drive the GPI output low.
For the GPI inputs, only the master unit needs to driven. The slave unit will
follow any changes which are made to the master unit.

36 ECO8000 Series Automatic Changeover Unit User Manual

How to operate an instrument with two power supplies (Option DPW only)
The standard instrument has one Power Supply module installed. With Option
DPW, a second hot-swappable, redundant (backup) Power Supply module is
provided. When two Power Supply modules are installed in the instrument, one
module is configured as the primary supply and the other is configured as the
backup supply.
In the event that the primary supply fails, the backup supply automatically
provides power to maintain instrument operation. You can remove and replace
a failed supply without having to remove the instrument from operation. (See
To hot-swap a Power Supply module.)
If you need to remove one of the two supplies for repair and you do not have a
replacement supply available, be sure to install a blank power supply cover into
the empty power supply slot (Telestream part number 333-4724-XX).

Power supply status The status of the Power Supply modules can be viewed from the front of the
instrument. On the front panel, the AC and DC indicators illuminate using various
colors to show the status of the Power Supply modules. (See Power Supply
module LED states.)
You can use the SYSTEM CONFIG menu to perform a load test on the backup
supply. You can use the DIAGNOSTICS menu to view voltage levels in the
instrument.

Temperature weighted The instrument keeps track of the age of a Power Supply module by calculating
hours (TWH) the temperature weighted hours (TWH). You can view the TWH of each installed
supply using the DIAGNOSTICS submenu in the SYSTEM CONFIG menu.

TWH calculation method. When the outside air temperature is at 25 °C or

cooler, the Power Supply module is expected to last 15 years. As the outside air
temperature rises to the maximum operating temperature of 50 °C, the expected
life of the supply decreases to 5 years. Every hour, the instrument measures the
supply temperature and increments the temperature weighted hours count in
response to the measured temperature.
When the TWH value reaches a value of 131,400 hours, then an entry will be
made in the Event Log and notifications will be sent using the enabled reporting
methods (SNMP trap, e-mail, GPI signal, instrument beeper).

NOTE. When two Power Supply modules are installed, the active
supply runs warmer than the backup supply. Therefore, the TWH of the
active supply will increase faster than the backup supply.

ECO8000 Series Automatic Changeover Unit User Manual 37

 Configuring the When two Power Supply modules are installed in the instrument, one is
preferred (active) supply configured as the primary supply and the other is configured as the backup
(Option DPW only) supply. In the event that the primary supply fails, the backup supply
automatically provides power to maintain instrument operation.

NOTE. The preferred supply configuration only applies if two Power

Supply modules are installed and both of the supplies are connected to
a power source. If there are two Power Supply modules installed but
one of the supplies has a failure, the good supply will be used to power
the instrument regardless of the preferred supply configuration.
The recommended usage strategy is to configure one supply as
preferred, and use the second supply only in case the first supply has a
failure. This usage strategy allows the backup supply to have the
maximum remaining life when it is needed.
The preferred supply configuration is not set as part of the Hardware
Initialization function. Therefore, the preferred supply configuration
will not change when you reset the instrument using the Hardware
Initialization function.

Perform the following steps to configure which Power Supply module is the
preferred (active) supply:
1. Check the status of the front-panel DC LED indicators on both supplies:

o Bright green indicates the current preferred (active) supply

o Dim green indicates the current inactive (backup) supply

NOTE. If the color of the LED indicators is other than bright or

dim green, service the faulty Power Supply module before
proceeding.

2. Check the temperature weighted hours of the installed supplies:

NOTE. It is recommended that you configure the supply with the most
temperature weighted hours to be used as the primary preferred supply.
This allows for the newer supply to be preserved so it can provide the
best possible backup should the primary supply fail. For more
information about temperature weighted hours, see the ECO8000
Series Quick Start User Manual.

a. From the top-level Main menu, press the up (▲) or down (▼) arrow
button to select SYSTEM CONFIG, and then press the ENTER
button to access the SYSTEM CONFIGURATION menu.

38 ECO8000 Series Automatic Changeover Unit User Manual

 b. Press the up (▲) arrow button to select DIAGNOSTICS, and then
press the ENTER button to access the DIAGNOSTICS submenu.
c. Press the up (▲) or down (▼) arrow button to select PS1 HOURS.
The second line of the display lists the number of hours the supply
has been the active supply.
d. Press the right (►) arrow button to select PS1 TW HOURS. The
second line of the display lists the number of temperature weighted
hours of the first supply. Note the number of hours of hours shown.
e. Press the down (▼) arrow button to select PS2 HOURS.
f. Press the right (►) arrow button to select PS2 TW HOURS. The
second line of the display lists the number of temperature weighted
hours of the second supply. Note the number of hours of hours shown.
g. Press the BACK button to exit the DIAGNOSTICS submenu and
return to the SYSTEM CONFIGURATION menu.
3. If the Power Supply module with the greatest number of temperature weighted
hours is not the currently the preferred supply, then continue this procedure.
Otherwise, you do not need to change the preferred supply configuration.
4. If you want to change the preferred supply configuration, press the up (▲) or
down (▼) arrow button to select PREFERRED SUPPLY.
5. Press the left (◄) or right (►) arrow button to display the supply you want to
be the primary (active) supply: PS1 or PS2. The second line of the display
shows the selected supply and its status: Active, Preferred or Inactive.

NOTE. When viewed from the front of the instrument, PS1 is the left Power
Supply module and PS2 is the right Power Supply module.

6. If status of the desired supply is Inactive, press the ENTER button to change
the status to Active, Preferred. The front-panel DC indicator for the selected
supply should change from dim green to bright green.

ECO8000 Series Automatic Changeover Unit User Manual 39

 To hot swap a Power Perform these steps to hot swap a power supply module (replace the power
Supply module supply while the instrument is in operation):
1. Use the DIAGNOSTICS submenu or the states of the front-panel AC and
DC LEDs (See Power Supply module LED states.) to identify the faulty
Power Supply module.

CAUTION. To prevent an unexpected shutdown of the instrument, be

sure to remove the correct Power Supply module if you are replacing a
faulty module.
When viewed from the front of the instrument, Power Supply 1 is the left
Power Supply module and Power Supply 2 is the right Power Supply
module.

2. Remove the desired Power Supply module by unscrewing the front-panel

retaining screw, and then pulling the module out of the instrument.

Figure 8: Removing a Power Supply module

40 ECO8000 Series Automatic Changeover Unit User Manual

 3. Insert the replacement supply module into the instrument until it latches into
place, and then turn the retaining screw clockwise to secure the module in
the chassis.

Figure 9: Installing the backup or replacement Power Supply module

4. Check that the status LEDs of the Power Supply module you just installed.
Both LEDS should be bright green or dim green. (See Power Supply module
LED states.)
5. If desired, change the preferred supply configuration. (See Configuring the
preferred (active) supply (Option DPW only).)

How to upgrade the instrument firmware

Telestream releases software and firmware updates for products to add
new features and to fix product problems. You can find the latest firmware
for your product on our website:
www.telestream.net/video/resources.htm#Software.
Be aware of the following upgrade considerations:
• We recommend that the instrument be out of service to perform the upgrade
• You must perform the firmware upgrade using the instrument front panel
(you cannot use the Web Interface)
• The instrument must be connected to the same Ethernet network as the
computer you will use to perform the upgrade

ECO8000 Series Automatic Changeover Unit User Manual 41

 Before you begin the Before you begin the upgrade, perform the following steps to determine if the
upgrade firmware on your instrument should be upgraded.

CAUTION. The firmware upgrade process may disrupt the sync

signals. We recommend that you upgrade the firmware only when the
instrument is not in service.

1. Power on the instrument.

2. Verify the current firmware version installed on the instrument:
a. Press the BACK button as necessary to return to the top-level Main
menu.
b. Press the up (▲) or down (▼) arrow button to select SYSTEM
CONFIG, and then press the ENTER button to access the SYSTEM
CONFIG menu.
c. Press the up (▲) or down (▼) arrow button to select FW VERSION.
d. Press the left (◄) or right (►) arrow button to note the firmware
version number.

Installed firmware version

number

3. Verify the latest version of software at the Web site:

a. On a computer, use a web browser to navigate to the Telestream URL:

www.telestream.net/video/resources.htm#Software.
b. Scroll down to “Software” and locate the firmware-upgrade
package for your instrument.
c. Note the latest version number of the firmware-upgrade package(s).

Website firmware version

number

4. If the latest firmware version at the website is the same as the version installed
on your instrument, you do not need to upgrade the instrument firmware.
5. If the latest firmware version at the website is newer than the version on your
instrument, download the latest firmware package to your computer.

42 ECO8000 Series Automatic Changeover Unit User Manual

 6. After the firmware package ZIP file is downloaded, extract the following files
into the directory of your choice: transfer.exe and firmware.pkg.

NOTE. The two upgrade files need to be located in the same directory for
the upgrade to work.
If a readme.txt file is included in the firmware package, be sure to read
the file before you upgrade the firmware.

7. If the firmware in your instrument needs to be upgraded, verify which options

are currently installed before you install the software. After you install the
upgrade, you will verify that any previously installed options are still enabled.
a. Connect the instrument and computer to your local Ethernet network.
(See Network installation.)
b. Press the front-panel BACK button as necessary to access the top-
level Main menu.
c. Press the up (▲) or down (▼) arrow button to select SYSTEM
CONFIG, and then press the ENTER button to access the SYSTEM
CONFIG menu.
d. Press the up (▲) or down (▼) arrow button to select INSTALLED
OPTION.
e. On the second line of the display, note the installed hardware option
boards.
f. Press the ENTER button to access the OPTIONS ENABLED submenu.
g. On the second line of the display, note the installed software options.
None is displayed if no software option is installed; LTC is displayed
of Option LTC is installed.

ECO8000 Series Automatic Changeover Unit User Manual 43

 Firmware upgrade
overview The time required to complete the firmware upgrade is approximately 10
minutes.

CAUTION. The firmware upgrade process may disrupt the sync

signals. We recommend that you upgrade the firmware only when the
instrument is not in service.
After the instrument has started to erase internal flash, do not remove
power from the instrument. If you do so, the instrument flash may be
corrupted and you will have to run the recovery procedure. (See
Firmware upgrade troubleshooting.)

NOTE. If power to the instrument is lost before it begins erasing the

internal flash, you can restart the firmware upgrade after the instrument
reboots. If the instrument displays only a blank screen after power is
reapplied, see the troubleshooting section for help. (See Firmware
upgrade troubleshooting.)

44 ECO8000 Series Automatic Changeover Unit User Manual

 Firmware upgrade Use the following steps to upgrade the instrument firmware using a network
procedure connection:
1. Connect the instrument and a Windows PC to your local Ethernet network
or directly connect the instrument to a Windows PC. (See Network
installation.)

2. Power on the instrument.

3. Prepare the instrument for the firmware upgrade:
a. Press and hold the PANEL ENABLE button to enable the front-panel
control buttons. The instrument beeps when the panel buttons are
enabled.
b. Press the front-panel MANUAL MODE button to put the
instrument in Manual mode.
c. Press the front-panel BACK button as necessary to access the top-
level Main menu.
d. Press the up (▲) or down (▼) arrow button to select SYSTEM
CONFIG, and then press the ENTER button to access the SYSTEM
CONFIG menu.
e. Press the up (▲) or down (▼) arrow button to select FIRMWARE
UPGRADE.
f. Press the ENTER button. A confirmation message is displayed as
shown.

g. Press ENTER to proceed with the upgrade or press the BACK button
to cancel the upgrade.
h. A second confirmation is displayed as shown.

i. Press the ENTER button to proceed with the upgrade or press the
BACK button to cancel the upgrade.
j. When you press ENTER, a Waiting for network message is displayed
along with the IP address of the instrument. This indicates the
instrument is ready to be upgraded.

ECO8000 Series Automatic Changeover Unit User Manual 45

 4. Perform the firmware upgrade:
a. On the PC, double-click the transfer.exe file to launch the transfer
program.
b. Type the IP address of the instrument you are upgrading, and then
press Enter. This starts the firmware upgrade process. Messages
indicating the progress of the upgrade appear in the transfer program
window and on the instrument display.

CAUTION. After the instrument has started to erase internal flash,

do not remove power from the instrument. If you do so, the
instrument flash may be corrupted and you will have to run the
recovery procedure. (See Firmware upgrade troubleshooting.)

NOTE. The upgrade will not proceed until all of the firmware data
is transferred to the instrument. After the upgrade has started, the
instrument will attempt to complete the upgrade even if it loses
contact with transfer.exe. So that you can monitor the progress of
the upgrade, it is suggested that you do not close the transfer.exe
window until the transfer utility asks for another IP address.

Figure 10: Sample of transfer.exe window after the upgrade is complete

5. If the instrument does not reboot at the completion of the firmware upgrade,
remove and then reconnect the power cable.
6. See Verify the firmware upgrade and reinstall user files.

46 ECO8000 Series Automatic Changeover Unit User Manual

 Verify the firmware 1. After the instrument reboots at the end of the upgrade process, press the
SYSTEM button to access the SYSTEM menu.
upgrade
2. Press the up (▲) or down (▼) arrow button to select SYSTEM CONFIG,
and then press the ENTER button to access the SYSTEM CONFIG menu.

3. Press the up (▲) or down (▼) arrow button to select FW VERSION.

4. Press the left (◄) or right (►) arrow button to verify that the displayed
firmware version is the same version as the firmware package you used to
perform the upgrade.
5. Press the up (▲) or down (▼) arrow button to select INSTALLED OPTION.
6. On the second line of the display, verify that installed hardware option boards
are the same as before the upgrade.
7. Press the ENTER button to access the OPTIONS ENABLED submenu.
8. On the second line of the display, verify that the installed software option list
is the same as before the upgrade. None is displayed if no software option is
installed; LTC is displayed of Option LTC is installed.

Firmware upgrade If a power failure occurs during the upgrade and the instrument has a blank screen
troubleshooting when you reapply power, perform the following procedure.
1. Connect an Ethernet cable between the instrument and your computer or
local Ethernet network.
2. Remove the power cable to turn off the instrument.
3. Press and hold the up (▲) arrow button and then reconnect the power cable.
Continue to hold the up (▲) arrow button until the message Select upgrade
network mode: appears on the top line of the LCD display.

ECO8000 Series Automatic Changeover Unit User Manual 47

 4. When the message Select upgrade network mode: is displayed, press the
left (◄) or right (►) arrow button to select from the following modes and
then press the ENTER button.
o DHCP – Use this selection if the instrument is connected to a
network with DHCP support. An IP address will be assigned to the
instrument from your network server.
o Local IP (192.168.1.1) – Use this selection if the instrument is
connected to a network without DHCP support or is connected to a
standalone computer. In this case, the factory default, static IP address
of 192.168.1.1 will be used for the upgrade.

NOTE. When you select either the Local IP or the Saved static IP
upgrade mode, you cannot edit the displayed IP address. The IP
address cannot be edited when the instrument is in recovery mode.

• Quit and continue booting – Use this selection to quit the

upgrade process and leave the instrument in its current condition.
5. If you did not select Quit and continue booting in the previous step, the top
line of the instrument display will show the message Waiting for network
connection and the second line will list an IP address. Make a note of the
displayed IP address.
6. Enter the IP address you noted in the previous step into the upgrade transfer
application window on your PC to restart the upgrade process.

CAUTION. To prevent upgrade failure, leave the instrument power on

during the upgrade process. The upgrade process may take up to 15
minutes to complete.

7. When the upgrade is complete, the instrument should reboot. If it does not,
cycle the power.

If you continue to experience an upgrade problem, contact customer

support:
www.telestream.net/telestream-support/video/support.htm.

48 ECO8000 Series Automatic Changeover Unit User Manual

How to use the Event Log and event history
Outputting the Event Log Using the Web Interface, you can save the contents of the Event Log to a file.
1. Connect to the instrument using the Web Interface.
2. In the Status tab, use the Event Log drop-down box to select how you want
the log formatted. You can sort the log by event type, event time, or by the
last event by type.
3. Click the View Event Log button.

NOTE. If you have your web browser configured to block popups, you
will not be able to view the Event Log.

4. Save the displayed log as an HTML file on your local computer.

5. On your computer, use Excel to open the saved HTML file.

NOTE. If you save the Event Log directly as an Excel file, the cell sizes
will not be correctly formatted for the size of the cell contents.

ECO8000 Series Automatic Changeover Unit User Manual 49

 Fault and event The following table describes the faults and events that may be reported by the
descriptions instrument.
Table 17: Fault and event descriptions
Fault or event Description
Primary fault One or more of the active primary input channels is being
driven by a signal that is below the configured level threshold
for that channel.
Backup fault One or more of the active backup input channels is being
driven by a signal that is below the configured level threshold
for that channel.
Pri/Backup switch The instrument has switched sources from primary to backup
(or vice-versa), either manually or automatically.
PS<1 or 2> LD test fail The indicated Power Supply module failed the last manual
or automatic load test (load tests run every 24 hours during
normal operation if two power supplies are installed).
PS<1 or 2> AC fault The AC input to the indicated power supply has failed.
PS<1 or 2> DC fault The 12 V DC output of the indicated power supply has failed
(reported only on supplies which have a power
input). PS<1 or 2> fan fault The fan in the indicated power supply has failed.
PS<1 or 2> warning The 12 V DC output level on the indicated supply is above
or below the nominal range.
PS<1 or 2> temp fault The indicated power supply is over temperature.
PS<1 or 2> TWH warning The TWH (Temperature Weighted Hours) limit has been
exceeded on the indicated power supply. (See temperature weighted
hours (TWH).)
PS switchover On instruments with two Power Supply modules, the
instrument has switched from using one supply to using the
other supply.
Board supply A power supply has failed on the indicated circuit board.
(See Diagnostic board voltage error codes.)
Temperature fault The instrument is operating at too high a temperature.
Back test due The recommended test interval for checking the backup
channels has been exceeded.
Post failed A failure was detected during the power-on self test. (See
Power-on self test.)
HREF relay fail A relay failure was detected on one of the HREF channels.
Reboot normal The instrument was rebooted manually.
Reboot watchdog The CPU (Configuration and Monitoring system) was rebooted
automatically when its watchdog signal was not detected.

50 ECO8000 Series Automatic Changeover Unit User Manual

Diagnostic board voltage Diagnostic voltages are read by the instrument every second and any out of
error codes tolerance results are sent to the Fault Manager. If any voltage failure occurs, it
will be reported in the following ways:
• An error message is written on the front panel LCD in the STATUS:
FAULTS display with the code “0xmn” listed in the box representing the
error code as shown. The letter “m” represents the board number and “n”
represents the index on that board. In the case of board 0, the leading 0 is
truncated.

• A similar message, which includes the event code, is entered in the Event Log.
• If the user-configurable event reporting methods (SNMP trap, e-mail, GPI
signal, instrument beeper) are enabled to notify in the event of a voltage error,
then a message is sent using the enabled method(s).

Event codes. The event code consists of two numbers, where the first number
represents the board and the second number represents the voltage index of the
board. The Main board number is 0 and the module board numbers are 1 to 4.
Depending on the configuration of your instrument, only some of the modules
may be installed. The relationship between the module number and the channel
numbers of an instrument are as follows:

Table 18: Relationship between module and channel numbers

Instrument model Module number Channel numbers
ECO8000 1 1–3
2 4–6
3 7–9
ECO8020 1 1–5
2 6–10
3 11–15
4 16–20

The modules can be either REF/ELSW or HREF/Relay boards. The REF boards
do not have the +3.1RL voltage. The index number is the same for all module
types. The following table lists the possible code combinations.

ECO8000 Series Automatic Changeover Unit User Manual 51

 Table 19: Board voltage error codes
Description Board number Index Code
Main Board
+5.0 V 0 8 0x8
+3.3 V 0 9 0x9
–5.0 V 0 a 0xa
+5.25 V 0 b 0xb
+7.0 V 0 c 0xc
Module 1
+5.25RL V 1 2 0x12
+3.3 V 1 3 0x13
+5.0 V 1 4 0x14
–5.0 V 1 5 0x15
+4.0 V 1 6 0x16
+7.0 V 1 7 0x17
+3.1RL V 1 e 0x1e
Module 2
+5.25RL V 2 2 0x22
+3.3 V 2 3 0x23
+5.0 V 2 4 0x24
–5.0 V 2 5 0x25
+4.0 V 2 6 0x26
+7.0 V 2 7 0x27
+3.1RL V 2 e 0x2e
Module 3
+5.25RL V 3 2 0x32
+3.3 V 3 3 0x33
+5.0 V 3 4 0x34
–5.0 V 3 5 0x35
+4.0 V 3 6 0x36
+7.0 V 3 7 0x37
+3.1RL V 3 e 0x3e
Module 4
+5.25RL V 4 2 0x42
+3.3 V 4 3 0x43
+5.0 V 4 4 0x44
–5.0 V 4 5 0x45
+4.0 V 4 6 0x46
+7.0 V 4 7 0x47
+3.1RL V 4 e 0x4e

52 ECO8000 Series Automatic Changeover Unit User Manual

Menus
This section provides diagrams and descriptions of the various instrument settings
and readouts available in the front-panel menu system. All of the settings can also
be configured using the Web Interface except for the following (See How to use
the Web Interface.):
• SNMP configuration settings
• Network configuration settings
• Web Interface level of control setting

Menu navigation
To navigate through the menu system, use the four arrow buttons in conjunction
with the ENTER and BACK buttons. The LCD display uses various symbols to
help you navigate the menus and make selections:
• Carriage return. As shown, when a carriage return symbol appears in the
right bottom corner of a display, this indicates that you can either press the
ENTER button to access a submenu or that you need to press the ENTER
button to make a setting change.

Safe Control

• Bullet. As shown above, when a bullet symbol appears as the first

character on the bottom line of the display, this indicates that there are
multiple setting selections available and that the displayed selection is the
currently selected setting. Press the left or right arrow buttons to view
other possible selections and press the ENTER button to implement a
setting change.
• Left and right arrows. As shown, when left and right arrows appear on
the far right side of the display, this indicates that you can view more
diagnostic or event readouts using the left and right arrow buttons.

• Indentation. As shown above, when right-arrow characters appear as the

first characters on the top line of the display, this indicates that you have
entered a submenu. The number of right-arrow characters represents the
number of times you need to press the BACK button to return to the top-
level menu.

ECO8000 Series Automatic Changeover Unit User Manual 53

 Menu readout updates Many of the menu readouts are static and do not update when instrument
conditions change. To view the latest menu readout information, press the BACK
button to exit the current menu and then press the ENTER button to reenter the
menu and view the current readout information. This is especially useful when
viewing items in the STATUS menu.

Main menu
The Main menu is the top level menu and appears by default when the instrument
is turned on. Use the Main menu to access the STATUS, CHANNEL, and
SYSTEM CONFIG menus. Use the up (▲) and down (▼) arrow buttons to scroll
through the menu selections. If you have navigated to a submenu, you may need
to press the BACK button several times to return to this top-level menu.

Figure 11: Main menu

54 ECO8000 Series Automatic Changeover Unit User Manual

 STATUS. Select this menu item and press the ENTER button to access the
STATUS menu, which you can use to view instrument faults and the Event Log
contents. (See STATUS menu.)

CH1 ELSW <status>. Select this menu item and press the left (◄) or right (►)
arrow button to select the desired BNC or LTC (Option LTC only) channel. After
you select the desired channel, press the ENTER button to access the menu for the
selected channel, which you can use to view and configure the channel settings.
(See CHANNEL menu.)
The top line of the display lists this information:

• The channel or LTC number.

• The type of channel: ELSW, Relay, or LTC.
• The channel status or the current threshold level. If the selected channel is
disabled, “DISABLED” is displayed after the channel type. If the selected
channel is enabled, then the current threshold level for the channel is
displayed. For example, if the threshold is set to NTSC, then “NTSC” will
be displayed after the channel type.

SYSTEM CONFIG. Select this menu item and press the ENTER button to access
the SYSTEM CONFIG menu, which you can use to view or configure various
instrument settings. (See SYSTEM CONFIG menu.)

ECO8000 Series Automatic Changeover Unit User Manual 55

STATUS menu To access this menu, select STATUS in the Main menu and press the ENTER
button. (See Main menu.) Use the STATUS menu to view instrument faults and
the Event Log contents. Use the up (▲) and down (▼) arrow buttons to scroll
through the menu selections.

NOTE. Many of the STATUS menu readouts are static and do not
update when instrument conditions change. To view the current status
information, press the BACK button to exit the current menu and then
press the ENTER button to reenter the menu.

Figure 12: STATUS menu

56 ECO8000 Series Automatic Changeover Unit User Manual

 FAULT. Select this menu item to view any instrument faults. If no faults are
currently active, “No Fault” is displayed. If more than one fault is currently
active, press the left (◄) or right (►) arrow button to view the additional
faults.

EVENT LOG (BY TYPE). Select this menu item and press the ENTER button to
access the EVENT LOG (BY TYPE) submenu, which you can use to view the
last 1024 events, sorted first by the event type, and then sorted by time within
each event type. (See EVENT LOG (BY TYPE) submenu.)

EVENT LOG (BY TIME). Select this menu item and press the ENTER button to
access the EVENT LOG (BY TIME) submenu, which you can use to view the
last 1024 events sorted by the time of their occurrence. (See EVENT LOG (BY
TIME) submenu.)

LAST EVENT BY TYPE. Select this menu item and press the ENTER button to
access the LAST EVENT BY TYPE submenu, which you can use to view the
last instance of each event type, regardless of how many events of other types
have occurred. (See LAST EVENT BY TYPE submenu.)

CLEAR EVENT LOG. Select this menu item and press the ENTER button to
clear the Event Log. In the confirmation screen, press ENTER to clear the
Event Log or press BACK to return to the STATUS menu.

EVENT LOG (BY TYPE) To access this menu, select EVENT LOG (BY TYPE) in the STATUS menu
submenu and press the ENTER button. (See STATUS menu.) Use this submenu to view
the last 1024 events, sorted first by the event type, and then sorted by time
within each event type. (See How to use the Event Log and event history.)
Press the up (▲) or down (▼) arrow button to select an event type, and then
press the left (◄) or right (►) arrow button to view additional events for the
selected event type, if any exist. The display readout shows “No occurrence
found” if no events have occurred for an event type. If an event has occurred,
the display readout shows the event date and time in the following format:
MM:DD:YYYY HH:MM:SS.

ECO8000 Series Automatic Changeover Unit User Manual 57

 Safe Control

Safe Control

Figure 13: EVENT LOG (BY TYPE) submenu – part 1

58 ECO8000 Series Automatic Changeover Unit User Manual

 Figure 14: EVENT LOG (BY TYPE) submenu – part 2

ECO8000 Series Automatic Changeover Unit User Manual 59

 Figure 15: EVENT LOG (BY TYPE) submenu – part 3

60 ECO8000 Series Automatic Changeover Unit User Manual

 EVENT LOG (BY TIME) To access this menu, select EVENT LOG (BY TIME) in the STATUS
submenu menu and press the ENTER button. (See STATUS menu.) Use this
submenu to view the last 1024 events sorted by the time of their
occurrence. (See How to use the Event Log and event history.)
The oldest event, if any, is displayed first. Press the right (►) arrow button to
advance through the time-ordered list, or press the left (◄) arrow button to view
the most recent fault and to progress backwards through the list.
The display readout shows “No event in the log” if no events have occurred. If
an event has occurred, the display readout shows the event date and time in the
following format: MM:DD:YYYY HH:MM:SS.

Figure 16: EVENT LOG (BY TIME) submenu

LAST EVENT BY TYPE To access this menu, select LAST EVENT BY TYPE in the STATUS menu and
press the ENTER button. (See STATUS menu.) Use this submenu to view the last
submenu instance of each event type, regardless of how many events of other types have
occurred. (See How to use the Event Log and event history.)
Press the up (▲) or down (▼) arrow button to select an event type. The display
readout shows “No occurrence found” if no events have occurred for an event
type. If an event has occurred, the display readout shows the event date and time
in the following format: MM:DD:YYYY HH:MM:SS.
The menu readouts appear in the same order as in the EVENT LOG (BY TYPE)
submenu. (See Figure 13 on page 58.)

ECO8000 Series Automatic Changeover Unit User Manual 61

CHANNEL menu To access this menu, select the desired BNC or LTC (Option LTC only) channel
in the Main menu and press the ENTER button. (See Main menu.) Use the
CHANNEL menu to view and configure the settings for each of the BNC or
LTC channels. Use the up (▲) and down (▼) arrow buttons to scroll through the
menu selections.

Figure 17: CHANNEL submenu

62 ECO8000 Series Automatic Changeover Unit User Manual

 INPUT-OUTPUT. This menu item appears for only the LTC 1 channel. Select
this menu item and press the left (◄) or right (►) arrow button to set the LTC
1 channel to be an output or an input. When the LTC 1 channel is configured
as an input, this allows both ports to connect so that an LTC input can drive
the common line and input timecode to both SPG8000 generators.
You should set the LTC 1 channel to input only if your sync generators are
using LTC as their time source input.

ACTIVE. Select this menu item and press the left (◄) or right (►) arrow button
to enable or disable the selected channel. Press the ENTER button to
implement the selection. You should disable any channel that is not going to
be used.

TRIGGER. When the selected channel is enabled (active), select this menu item
and press the left (◄) or right (►) arrow button to enable or disable the
selected channel from triggering a changeover if the signal level crosses the
configured threshold level. Press the ENTER button to implement the
selection. For channels with the trigger function disabled, the levels will still
be shown on the front panel LEDs, but the levels will not be used in the
decision to switch signal sources.

THRESHOLD. When the selected channel is enabled (active), select this menu
item and press the left (◄) or right (►) arrow button to select the threshold
level that will trigger a changeover if the signal level crosses that threshold
level. Press the ENTER button to implement the selection. The available
threshold levels depend on the type of the selected channel: ELSW, relay, or
LTC. (See Figure 17.)
If you set the threshold level to “Custom,” you can use the left (◄) or right
(►) arrow button to set the threshold level. After you set the threshold level,
press the BACK button to exit the custom level edit mode. It is suggested that
you set the level so that the signal is near +3 dB relative to the threshold level
as shown. For LTC channels, the level should be +4 dB relative to the
threshold level.

Figure 18: Custom level threshold display

ECO8000 Series Automatic Changeover Unit User Manual 63

 RELAY CHECK. When the selected channel is a HREF relay channel, select this
menu item and press the left (◄) or right (►) arrow button to enable or disable
the Relay Check function for the selected channel. Press the ENTER button to
implement the selection.
The HREF (Relay) channels rely exclusively on relays for signal switching. On
rare occasions after long periods of inactivity, the relay contacts can build up a
nonconductive coating on the relay contacts. This coating can create a condition
so that when a fault occurs and the ECO switches primary/backup sources, the
sync signal will not get through the ECO to the load.
When enabled, the Relay Check function measures the signal level on each HREF
input before and after every changeover switch. If the signal level indicates
that the channel is not connected to a load, then it is possible that the relay is
not properly closed for that channel. In that case, the instrument will cycle the
relay 20 times to attempt to wear through the layer of nonconductive coating to
restore the connection.

CAUTION. Do not enable the Relay Check function on channels that are
not terminated, since the unterminated output looks similar to an open
relay and will cause unfounded Relay Check events.

LABEL. Select this menu item and press the ENTER button to access the edit
mode for the channel label. Use the channel label to help identify channels. For
example, you could label a channel “Master Sync” if that channel was carrying
the master sync signal for your video system. The channel labels can be up to
16 characters in length.
Press the left (◄) or right (►) arrow button to select a label digit and then press
the up (▲) or down (▼) arrow button to change the value of the selected digit.
After you edit the channel label, press the ENTER button to implement the change.
Press the BACK button to exit the label edit mode without saving any changes.

NOTE. It is easier to enter the channel labels using the Web Interface.
(See How to use the Web Interface.)

64 ECO8000 Series Automatic Changeover Unit User Manual

SYSTEM CONFIG menu
To access this menu, select SYSTEM CONFIG in the Main menu and press the
ENTER button. Use this menu to view and configure all instrument settings
except for the BNC and LTC channels. Use the up (▲) and down (▼) arrow
buttons to scroll through the menu selections.

Disable
Extended Control
Safe Control Safe Control
Read Only

Figure 19: SYSTEM CONFIG menu – part 1

ECO8000 Series Automatic Changeover Unit User Manual 65

 Figure 20: SYSTEM CONFIG menu – part 2

66 ECO8000 Series Automatic Changeover Unit User Manual

 Figure 21: SYSTEM CONFIG menu – part 3

NOTE. The ECO8000 Series must be in Manual mode to make changes in

the SYSTEM CONFIG menu that will effect the basic ECO operation.
Examples of settings that can only be made in Manual mode are the SPG
input trigger, expansion port, startup delay, front panel timeout, initialize
hardware, and force relay path.
If these types of changes are attempted when the instrument in Auto mode, a
warning message will pop up on the LCD display and the Web Interface.
Most of the menus in the SYSTEM CONFIG menu do not require the
instrument to be in Manual mode.

ECO8000 Series Automatic Changeover Unit User Manual 67

 SPG INPUT TRIGGER. Select this menu item and press the left (◄) or right
(►) arrow button to enable or disable the SPG Input Trigger function. Press
the ENTER button to implement the selection. When enabled, the SPG Input
Trigger function allows an SPG8000 generator to trigger a changeover if it
detects an error condition, such as the loss of genlock. (See Configure the SPG
trigger input.)

EXPANSION PORT. Select this menu item and press the left (◄) or right (►)
arrow button to enable or disable the Expansion Port. Press the ENTER button
to implement the selection. When enabled, you can connect multiple ECO8000
Series instruments together to act as a single changeover unit. (See Configure
the Expansion port.)

STARTUP DELAY. Select this menu item and press the left (◄) or right (►) arrow
button to adjust the startup delay. You can adjust the delay between 0 and 300
seconds in 5 second increments. (See Configure the startup delay.)

PREFERRED SUPPLY. Select this menu item and press the left (◄) or right
(►) arrow button to select which of the two installed Power Supply
modules will be the preferred (active) supply. This menu selection applies
only when Option DPW is installed. (See Configuring the preferred
(active) supply (Option DPW only).)

NETWORK CONFIG. Select this menu item and press the ENTER button to access
the NETWORK CONFIG submenu, which you can use to configure the network
settings or to view the MAC address of the instrument. (See NETWORK
CONFIG submenu.)

WEB USER INTERFACE. Select this menu item and press the left (◄) or right
(►) arrow button to select the level of instrument control that can be exercised
by a Web browser connecting to the instrument. (See How to use the Web
Interface.) These settings are available:

• Safe Control: This setting allows control of most instrument settings from
a web browser. The front-panel buttons for the Channel Control system
(AUTO/MANUAL mode selection, PRIMARY/BACKUP source
selection, and FAULT RESET) are excluded.
• Extended Control: This setting allows control of all instrument settings
from a web browser, including the Channel Control system.
• Read Only: This setting allows read-only access to instrument settings
from a web browser.
• Disable: This setting disables a web browser from connecting to the
instrument.

SNMP CONFIG. Select this menu item and press the ENTER button to access
the SNMP CONFIG submenu, which you can use to configure the SNMP trap
addresses, to configure the public and private community strings, and to configure
which events will trigger an SNMP trap to be sent from the instrument. (See

68 ECO8000 Series Automatic Changeover Unit User Manual

 SNMP CONFIG submenu.)

EMAIL REPORTING. Select this menu item and press the ENTER button to access the
EMAIL REPORTING submenu, which you can use to configure the e-mail login
name, password, and to/from addresses, and to configure which events
will trigger an e-mail to be sent from the instrument. (See EMAIL
REPORTING submenu.)

INTERNAL CLOCK. Select this menu item and press the ENTER button to access the
INTERNAL CLOCK submenu, which you can use to set the local time of the
instrument and to configure the Daylight Savings Time (DST) schedule. (See
INTERNAL CLOCK submenu.)

FRONT PANEL TIMEOUT. Select this menu item and press the left (◄) or right (►)
arrow button to set the front panel time-out period to either 1 minute or 5 minutes.
Press the ENTER button to implement the selection. When the front panel of the
instrument has not been used for the amount of time configured as the time-out
period, the instrument control buttons become inoperative. In this case, press and
hold the PANEL ENABLE button until the instrument beeps.
The control buttons include the FAULT RESET, AUTO MODE, MANUAL MODE,
PRIMARY SOURCE, and BACKUP SOURCE buttons. The navigation arrow
buttons and the ENTER and BACK buttons are always operational and are not
affected by the time-out setting.
The backlight of the LCD display turns off after 5 minutes of inactivity to preserve the
life of the backlight. When the instrument is powered on and the LCD display is off,
press any of the menu navigation buttons to turn on the display backlight.

LCD CONTRAST. Select this menu item and press the left (◄) or right (►) arrow
button to adjust the contrast of the LCD display. You can adjust the contrast setting
between 0 and 8.

GPI EVENTS. Select this menu item and press the ENTER button to access the GPI
EVENTS submenu, which you can use to select which events will trigger a GPI
signal to be sent from the instrument using the GPIO port. Enabled events will cause
pin 10 of the port to go low. (See GPIO connector signal pinouts.) (See EVENT
submenus.) (See Fault and event descriptions.)

BEEPER EVENTS. Select this menu item and press the ENTER button to access the
BEEPER EVENTS submenu, which you can use to select which events will trigger a
beep sound from the instrument. (See EVENT submenus.) (See Fault and event
descriptions.)

ECO8000 Series Automatic Changeover Unit User Manual 69

 HW VERSION. Select this menu item to view the hardware version of the
instrument.

PLD VERSION. Select this menu item to view the PLD versions of the instrument.
Press the left (◄) or right (►) arrow button to view additional PLD versions.

PS COMBINER VERSION. Select this menu item to view the version of the Power
Supply Combiner installed in the instrument.

FW VERSION. Select this menu item to view the firmware version installed in
the instrument. Press the left (◄) or right (►) arrow button to toggle the view
between the firmware version number and the version date.

FIRMWARE UPGRADE. Select this menu item and press the ENTER button to
initiate an upgrade of the instrument firmware. (See How to upgrade the
instrument firmware.)

INSTALLED OPTION. Select this menu item to view the options installed in the
instrument. The second line of the display identifies the type of channels installed
in the instrument: REF (ELSW) or HREF (Relay). Press the ENTER button
to access the OPTIONS ENABLED submenu, which you can use to view the
installed software option (None or LTC) or to enter a new option key to enable
Option LTC. (See OPTIONS ENABLED submenu.)

PS LOAD TEST. Select this menu item and press the ENTER button to manually
initiate a load test on the backup Power Supply module. Option DPW must be
installed for this menu selection to be operational. A load test is performed
automatically every 24 hours during instrument operation. You can view the
results of the load test using the Event Log and diagnostic readouts. (See How to
use the Event Log and event history.)

INITIALIZE HW. The Initialize Hardware function is intended for use only during
the manufacturing and service of the instrument. Use of this function is not
recommended during the normal operation of the instrument. Select this menu
item and press the ENTER button to initiate a reset of the instrument hardware.

CAUTION. To prevent a loss of instrument configuration and a

disruption in the output signals, do not perform the Initialize
Hardware function while the instrument is in service.

70 ECO8000 Series Automatic Changeover Unit User Manual

 When this function is activated, the CPU determines which hardware and
software options are installed and then configures the following system
parameters to a default state:
• Enables all of the installed channels including the LTC channels if Option
LTC is installed
• Arms all of the installed BNC channels as switchover triggers (but not
the LTC channels if Option LTC is installed)
• Sets all thresholds to the default values (NTSC for BNC channels, 2 V
for LTC channels if Option LTC is installed)
• Disables the Relay Check function
Disables the SPG input trigger function
• Sets the Startup Delay setting to 15 seconds

FORCE RELAY PATH. Select this menu item and press the left (◄) or right (►)
arrow button to enable or disable the Force Relay Path function for all installed
REF (ELSW) channels. Press the ENTER button to implement the selection.

CAUTION. The Force Relay Path function is intended only for

troubleshooting when the instrument is not in service. If the Force Relay
Path function is asserted and a channel threshold level is set incorrectly, it
is possible to make the ECO8000 Series continuously toggle between the
primary and backup sources.

The REF option channels (Electronic 50 MHz Fast switch “ELSW” channels)
have two signal paths: an electronic switch path that works when the power is
on and a backup path through latching relays that takes over when the
instrument is turned off or loses power. When the FORCE RELAY PATH
menu option is enabled, this allows the relay path to be used while the
instrument power is on. This function is useful for troubleshooting but is
generally not helpful or
useful for normal operation. This mode is automatically reset to “Disable” if the
instrument power is removed.

DIAGNOSTICS. Select this menu item and press the ENTER button to access
the DIAGNOSTICS submenu, which you can use to view various instrument
diagnostics. (See DIAGNOSTICS submenu.)

ECO8000 Series Automatic Changeover Unit User Manual 71

 NETWORK CONFIG To access this menu, select NETWORK CONFIG in the SYSTEM CONFIG
submenu menu and press the ENTER button. Use this menu to configure the network
settings or to view the MAC address of the instrument. Use the up (▲) and down
(▼) arrow buttons to scroll through the menu selections.

Figure 22: NETWORK CONFIG submenu

Manually setting a network address. When DHCP service is disabled, use

the following procedure to manually enter a network address:
1. Select the address to edit and press the ENTER button to enter the edit mode
for that address.
2. Use the left (◄) or right (►) arrow button to move the underscore character
3. ( _ ) and use the up (▲) or down (▼) arrow button to edit the address value.
4. After you enter the address value, press the ENTER button to enable the
address.

72 ECO8000 Series Automatic Changeover Unit User Manual

 DHCP. Select this menu item and press the left (◄) or right (►) arrow button
to enable or disable the instrument from receiving IP address settings using the
DHCP (Dynamic Host Configuration Protocol) service on your network. Press
the ENTER button to implement the selection. If you select Disable in this menu,
you will need to manually set the IP address, subnet mask, and gateway address
values in the following menu items.

NOTE. Under some network environments, the instrument might not be

able to get the IP address automatically from a DHCP server. In this case,
you will need to manually enter the appropriate network parameter values.
In some cases, swapping ports on your Ethernet port hub or rebooting the
instrument processor may fix the DHCP connection problem. You can
reboot the instrument processor by pressing and holding the ENTER and
BACK buttons for a few seconds.
Refer to your network administrator or to the user documentation supplied
with your network server operating system (OS) for detailed information
about DHCP server functions.

IP ADDRESS. Select this menu item to view the IP address of the instrument.
If DHCP service is enabled, the IP address obtained from the DHCP server is
displayed. When DHCP service is disabled, press the ENTER button to edit the
address as described in Manually setting a network address.

NOTE. If you enter blank characters for the IP address, the network
function of the instrument becomes invalid.

SUBNET MASK. Select this menu item to view the subnet mask address of the
instrument. If DHCP service is enabled, the subnet address obtained from the
DHCP server is displayed. When DHCP service is disabled, press the ENTER
button to edit the address as described in Manually setting a network address.

GATEWAY ADDRESS. Select this menu item to view the gateway address of the
instrument. If DHCP service is enabled, the gateway address obtained from the
DHCP server is displayed. When DHCP service is disabled, press the ENTER
button to edit the address as described in Manually setting a network address.

MAC ADDRESS. Select this menu item to view the unique MAC address of
the instrument. If you order an upgrade software option after you purchase the
instrument, such as Option LTC, you will need to provide the MAC address of the
instrument when you order the upgrade.

ECO8000 Series Automatic Changeover Unit User Manual 73

 SNMP CONFIG submenu To access this menu, select SNMP CONFIG in the SYSTEM CONFIG menu and
press the ENTER button. Use this menu to configure the SNMP (Simple Network
Management Protocol) remote control of the instrument. You can configure
up to four SNMP trap addresses, configure the public and private community
strings, and configure which events will trigger an SNMP trap to be sent from the
instrument. Use the up (▲) and down (▼) arrow buttons to scroll through the
menu selections.

Figure 23: SNMP CONFIG submenu

74 ECO8000 Series Automatic Changeover Unit User Manual

 TRAP EVENTS. Select this menu item and press the ENTER button to access the
TRAP EVENTS submenu, which you can use to select which events will trigger
a trap to be sent from the instrument. (See EVENT submenus.) (See Fault and
event descriptions.)

PUBLIC COMMUNITY. Select this menu item to view the Public Community string,
which is effectively a password and is required before SNMP commands can read
values from the instrument. The default string value is “public”. Press the ENTER
button to edit the string. Use the left (◄) or right (►) arrow button to select one of
the available 16 characters, and then use the up (▲) or down (▼) arrow button to
edit the selected character. Press the ENTER button to confirm the string selection.

PRIVATE COMMUNITY. Select this menu item to view the Private Community
string, which is effectively a password and is required before SNMP commands
can read or write changes into the instrument. The default string value is “private”.
Press the ENTER button to edit the string. Use the left (◄) or right (►) arrow
button to select one of the available 16 characters, and then use the up (▲) or
down (▼) arrow button to edit the selected character. Press the ENTER button to
confirm the string selection.

TRAP ADDRESS <1–4>. Select one of the four trap address menu items to view the
SNMP trap address. You can configure up to four IP addresses to which SNMP
traps will be sent when error conditions are detected. Use the TRAP EVENTS
submenu to select which events will trigger a trap to be sent from the instrument.
(See EVENT submenus.)

NOTE. The default value for the SNMP trap addresses is all zeroes,
which disables the trap outputs.

To edit a trap address, use the up (▲) or down (▼) arrow button to selected the
desired trap address (1–4), and then press the ENTER button. Use the left (◄) or
right (►) arrow button to select one of the address digits, and then use the up (▲)
or down (▼) arrow button to edit the selected address digit. Press the ENTER
button to implement the trap address selection.

ECO8000 Series Automatic Changeover Unit User Manual 75

 EMAIL REPORTING To access this menu, select EMAIL REPORTING in the SYSTEM CONFIG
menu and press the ENTER button. Use this menu to configure the e-mail login
submenu name, password, to/from addresses, and to configure which events will trigger
an e-mail to be sent from the instrument. Use the up (▲) and down (▼) arrow
buttons to scroll through the menu selections.

[email protected]

Figure 24: EMAIL REPORTING submenu

76 ECO8000 Series Automatic Changeover Unit User Manual

 NOTE. The e-mail client used by the ECO8000 Series does not support
the TLS (Transport Layer Security) protocol. This protocol is used by
most ISPs and free e-mail services such as Google Gmail, Yahoo! Mail.
etc.
Some e-mail servers do not require a login name and password. Before you
configure the e-mail reporting parameters, it is recommended that you
contact your local network administrator to determine the e-mail server
address and to determine whether an e-mail login name and password are
required.

EMAIL SERVER ADDR. Select this menu item to view the IP address of the e-mail
server. Press the ENTER button to edit the address. Use the left (◄) or right (►)
arrow button to select one of the address digits, and then use the up (▲) or down
(▼) arrow button to edit the selected address digit. Press the ENTER button to
implement the new e-mail server address.

NOTE. The default value for the e-mail server address is all zeroes, which
disables the e-mail output.

EMAIL LOGIN NAME. Select this menu item to view the login name used to access
the e-mail server. Press the ENTER button to edit the login name. Use the left
(◄) or right (►) arrow button to select one of the name digits, and then use the up
(▲) or down (▼) arrow button to edit the selected name digit. Press the ENTER
button to implement the new e-mail login name.

EMAIL PASSWORD. Select this menu item to edit the password used to access the
e-mail server. The characters of the password are represented by “*” characters.
The default password is “welcome”.
Press the ENTER button to edit the login password. Use the left (◄) or right
(►) arrow button to select one of the password digits, and then use the up (▲)
or down (▼) arrow button to edit the selected password digit. The password
character appears briefly as you press the up (▲) or down (▼) arrow button
before it is replaced by the “*” character.
The password can be up to 18 characters long. After you start entering the
password, you cannot use the left (◄) arrow button to backspace to a previous
character. If you make an error while entering the password, press the BACK
button to exit the edit mode, and then reenter the password edit mode. Press the
ENTER button to implement the new e-mail login password.

EMAIL ADDRESS FROM. Select this menu item to view the e-mail address that
the e-mail server will use to send the e-mail. Press the ENTER button to edit the
address. Use the left (◄) or right (►) arrow button to select one of the address
digits, and then use the up (▲) or down (▼) arrow button to edit the selected
address digit. You can enter an e-mail address up to 40 characters long. Press the
ENTER button to implement the new e-mail address.

ECO8000 Series Automatic Changeover Unit User Manual 77

 EMAIL ADDRESS TO. Select this menu item to view the e-mail address that the
e-mail server will use to send the e-mail. Press the ENTER button to edit the
address. Use the left (◄) or right (►) arrow button to select one of the address
digits, and then use the up (▲) or down (▼) arrow button to edit the selected
address digit. You can enter an e-mail address up to 40 characters long. Press the
ENTER button to implement the new e-mail address.

SEND EMAIL. Select this menu item and press the ENTER button to send a test
e-mail. This function allows you to test the e-mail configuration without first
needing an instrument fault to occur.

EMAIL EVENTS. Select this menu item and press the ENTER button to
access the EMAIL EVENTS submenu, which you can use to select which
events will trigger an e-mail to be sent from the instrument. (See EVENT
submenus.) (See Fault and event descriptions.)

78 ECO8000 Series Automatic Changeover Unit User Manual

 INTERNAL CLOCK To access this menu, select INTERNAL CLOCK in the SYSTEM CONFIG
menu and press the ENTER button. Use this menu to view or set the local time
submenu of the instrument and to configure the Daylight Savings Time (DST) schedule.
Use the up (▲) and down (▼) arrow buttons to scroll through the menu
selections.

Figure 25: INTERNAL CLOCK submenu

LOCAL TIME. Select this menu item to view the internal time and date of the
instrument.

SET LOCAL TIME. Select this menu item and press the ENTER button to access
the SET LOCAL TIME submenu, which you can use to set the internal time and
date of the instrument and to set the local time zone offset. (See SET LOCAL
TIME submenu.)

DST SCHEDULE. Select this menu item and press the ENTER button to access the
DST SCHEDULE submenu, which you can use to enable or disable the Daylight
Savings Time function, set the DST offset, and to set the start date and time and the
end date and time of the DST function. (See DST SCHEDULE submenu.)

ECO8000 Series Automatic Changeover Unit User Manual 79

SET LOCAL TIME submenu To access this menu, select SET LOCAL TIME in the INTERNAL CLOCK menu
and press the ENTER button. Use this menu to set the local time and date of the
instrument and to configure the local time zone offset. Use the up (▲) and down
(▼) arrow buttons to scroll through the menu selections.

Figure 26: SET LOCAL TIME submenu

NOTE. The DST offset and the Timezone offset settings must be set prior
to setting the local time and date. This order of operation is necessary to
correctly establish the internal UTC and local time.
The instrument time is set correctly when the instrument is shipped from
the factory. After you configure the DST and Timezone offset settings for
your location, the local time should be very close to correct.

SET LOCAL TIME. Select this menu item to view and edit the internal time of the
instrument. Press the ENTER button to edit the local time. Use the left (◄) or
right (►) arrow button to select one of the time digits, and then use the up (▲) or
down (▼) arrow button to edit the selected time digit. Press the ENTER button to
implement the new local time.

SET LOCAL DATE. Select this menu item to view and edit the internal date of the
instrument. Press the ENTER button to edit the local date. Use the left (◄) or
right (►) arrow button to select one of the date digits, and then use the up (▲) or
down (▼) arrow button to edit the selected date digit. Press the ENTER button to
implement the new local date.

80 ECO8000 Series Automatic Changeover Unit User Manual

 TIMEZONE OFFSET. Select this menu item to view and edit the internal time zone
offset of the instrument. Press the ENTER button to edit the time zone offset. Use
the left (◄) or right (►) arrow button to select one of the offset digits, and then
use the up (▲) or down (▼) arrow button to edit the selected offset digit. Press
the ENTER button to implement the new local time zone offset.

NOTE. The time zone offset must be set to maintain the correct
relationship between UTC and local time.

DST SCHEDULE submenu To access this menu, select DST SCHEDULE in the INTERNAL CLOCK menu
and press the ENTER button. Use this menu to enable or disable the Daylight
Savings Time function, set the DST offset, and to set the start date and time as
well as the end date and time of the DST function. Use the up (▲) and down (▼)
arrow buttons to scroll through the menu selections.

Figure 27: DST SCHEDULE submenu

ECO8000 Series Automatic Changeover Unit User Manual 81

 DST ENABLE. Select this menu item and press the left (◄) or right (►) arrow
button to enable or disable the DST (Daylight Savings Time) function in the
instrument. Press the ENTER button to implement the selection.

DST OFFSET. Select this menu item to view the DST (Daylight Savings Time)
offset setting. Press the ENTER button to edit the DST offset that will be applied
when the DST START event occurs at the user-scheduled time. Use the left (◄)
or right (►) arrow button to select one of the time digits, and then use the up
(▲) or down (▼) arrow button to edit the selected time digit. Press the ENTER
button to implement the offset setting.

NOTE. When the DST START event occurs, the scheduled DST offset
will be added to the time zone offset.

DST START DATE. Select this menu item to view the DST (Daylight Savings
Time) start date. Press the ENTER button to edit the DST start date. The date
takes the following form: Week-Day-Month (for example, Second Sunday in
March). Use the left (◄) or right (►) arrow button to select one of the date
parameters, and then use the up (▲) or down (▼) arrow button to edit the selected
date parameter. Press the ENTER button to implement the date setting.

DST START TIME. Select this menu item to view the DST (Daylight Savings Time)
start time. Press the ENTER button to edit the DST start time. The time takes the
following form: HH:MM:SS. Use the left (◄) or right (►) arrow button to select
one of the time digits, and then use the up (▲) or down (▼) arrow button to edit
the selected time digit. Press the ENTER button to implement the time setting.

DST END DATE. Select this menu item to view the DST (Daylight Savings Time)
end date. Press the ENTER button to edit the DST end date. The date takes the
following form: Week-Day-Month. Use the left (◄) or right (►) arrow button to
select one of the date parameters, and then use the up (▲) or down (▼) arrow
button to edit the selected date parameter. Press the ENTER button to implement
the date setting.

DST END TIME. Select this menu item to view the DST (Daylight Savings Time)
end time. Press the ENTER button to edit the DST end time. The time takes the
following form: HH:MM:SS. Use the left (◄) or right (►) arrow button to select
one of the time digits, and then use the up (▲) or down (▼) arrow button to edit
the selected time digit. Press the ENTER button to implement the time setting.

82 ECO8000 Series Automatic Changeover Unit User Manual

 EVENT submenus The ECO8000 Series provides four external methods to notify you when fault
events occur. Each notification method has its own submenu where you can
enable or disable a notification for each type of reportable event. (See Table
17.)

NOTE. The Event Log records all of the fault events and is not affected
by the settings in the event notification menus.

The Event reporting methods and menu access points table has the available
notification methods and the menu access points where you enable or disable
event notifications.

Table 20: Event reporting methods and menu access points

Event reporting Description Menu access point
method
SNMP traps Sends a trap to up to four IP addresses In the SYSTEM CONFIG menu,
select SNMP CONFIG, and then
select TRAP EVENTS
E-mail Sends an e-mail to one address In the SYSTEM CONFIG menu,
select EMAIL REPORTING, and
then select EMAIL EVENTS
GPI signal Asserts a low signal on pin 10 of the GPI connector In the SYSTEM CONFIG menu, select GPI
(See GPIO connector signal pinouts.) EVENTS
Instrument beeper The instrument emits a beep. Some events, such as In the SYSTEM CONFIG menu, select
a primary/backup source switch emit a single beep. BEEPER EVENTS
Other events, such as a primary fault, emit one beep
per second for as long as the event is asserted.

ECO8000 Series Automatic Changeover Unit User Manual 83

 Press the up (▲) or down (▼) arrow button to select an event type, and then press
the left (◄) or right (►) arrow button to enable or disable notification for that
event type. Press the ENTER button to implement the selection.

Figure 28: <type> EVENTS submenu – part 1

84 ECO8000 Series Automatic Changeover Unit User Manual

 Figure 29: <type> EVENTS submenu – part 2

ECO8000 Series Automatic Changeover Unit User Manual 85

 Figure 30: <type> EVENTS submenu – part 3

86 ECO8000 Series Automatic Changeover Unit User Manual

 OPTIONS ENABLED To access this menu, select OPTIONS ENABLED in the SYSTEM CONFIG
submenu menu and press the ENTER button. Use this menu to view which software
options are installed and to enter a new option key for a software option
upgrade. Use the up (▲) and down (▼) arrow buttons to scroll through the
menu selections.

Figure 31: OPTIONS ENABLED submenu

ECO8000 Series Automatic Changeover Unit User Manual 87

 ENABLED. Displays whether or not a software option is installed. NONE is
displayed for no software option is installed. LTC is displayed if Option LTC is
installed.

KEY. Displays the current option key string in the form

XXXXX-XXXXX-XXXXX-XXXXX-XXXXX-X, with each X
representing an alphanumeric character. To edit the option string, perform the
following steps:

CAUTION. Do not edit this string unless you are upgrading to Option
LTC. Before you edit the string, verify that you are upgrading the
correct instrument. The upgrade documentation will list the MAC
address of the instrument to be upgraded. Use the NETWORK CONFIG
submenu to view the MAC address.

NOTE. It is easier to use the Web Interface to enter the option key string
since you can enter the string directly or cut and paste the string into the
entry box. If you cut and paste the string, be careful not to include any
extra spaces at the ends of the string.

1. Press the ENTER button to enter the option key edit mode. The underscore
character (_) appears under the first character of the option key.
2. Use the up (▲) or down (▼) arrow button to select the first character of
the option key.
3. Use the left (◄) or right (►) arrow button to move the underscore character
to the next character in the option key.
4. Enter all of the option key characters, and then press ENTER button to
confirm the selection.
5. Press the BACK button to exit the OPTIONS submenu.

88 ECO8000 Series Automatic Changeover Unit User Manual

 DIAGNOSTICS submenu To access this menu, select DIAGNOSTICS in the SYSTEM CONFIG menu and
press the ENTER button. Use this menu to view various instrument diagnostics.
This menu provides information on all of the conditions that drive the Event Log.
Press the up (▲) or down (▼) arrow button to select a diagnostic type, and
then press the left (◄) or right (►) arrow button to view additional diagnostics
readouts for the selected diagnostic type.

Figure 32: DIAGNOSTICS submenu – part 1

ECO8000 Series Automatic Changeover Unit User Manual 89

 Figure 33: DIAGNOSTICS submenu – part 2

90 ECO8000 Series Automatic Changeover Unit User Manual

 TEMPERATURE. Displays the temperature of various internal components. OK is
displayed as the status when a temperature is within the operating range; WARN
is displayed when a temperature is out of range. Press the left (◄) or right (►)
arrow button to view additional temperature readouts.

CH<n> PRI VS THRES. Displays the signal level for the selected primary channel
versus the configured threshold level. Press the left (◄) or right (►) arrow
button to view the threshold readout for each installed channel. When the readout
is around +3.0 dB (+4.0 dB for LTC channels), then the signal level is correct.
A readout in the range of –13.9 dB indicates a missing signal (the level value
depends on the selected threshold level).

NOTE. If the HREF/Relay board outputs are not terminated, it will

change the level readings on the selected channel (primary or backup).
The unselected primary or backup channel is terminated in the ECO8000
Series, but the selected primary or backup channel drives through to the
output. Be sure to connect the channel output to the actual load during
setup to insure proper configuration.
Readout levels above +3.0 dB may be normal depending on the signal
type. Black signals levels should be around +3.0 dB. However, color bar
signals will have a higher level. Signals with a higher threshold level will
switch slower.

CH<n> BACK VS THRES. Displays the signal level for the selected backup
channel versus the configured threshold level. Press the left (◄) or right (►)
arrow button to view the threshold readout for each installed channel. When the
readout is around +3.0 dB (+4.0 dB for LTC channels), then the signal level is
correct. A readout in the range of –13.9 dB indicates a missing signal (the level
value depends on the selected threshold level).

MAIN BOARD. Displays the Main board voltages. OK is displayed as the status
when a voltage is within the operating range; WARN is displayed when a voltage
is out of range. Press the left (◄) or right (►) arrow button to view additional
voltage readouts.

MODULE <1–4>. Displays the voltages for the selected module (1 to 4). OK is
displayed as the status when a voltage is within the operating range; WARN
is displayed when a voltage is out of range. If a module is not installed, No
module present is displayed. Press the left (◄) or right (►) arrow button to
view additional voltage readouts.

NOTE. Some of the voltage readouts are from the power supplies; these
readout have the OK and WARN limits. Other voltage readouts are from the
peak detectors on the input signal or the internal thresholds. These other
voltage readouts vary depending on the applied signals and the instrument
settings; they are only for troubleshooting and service activities.

ECO8000 Series Automatic Changeover Unit User Manual 91

 Depending on the configuration of your instrument, only some of the modules
may be installed. The relationship between the module number and the channel
numbers of an instrument are in Table 21:

Table 21: Relationship between module and channel numbers

Instrument model Module number Channel numbers
ECO8000 1 1–3
2 4–6
3 7–9
ECO8020 1 1–5
2 6–10
3 11–15
4 16–20

FAN STATUS. Displays the fan status for the selected Power Supply module. Fan
running is displayed when the fan is within the operating range. Fan stopped is
displayed when there is a problem. If Option DPW is installed, press the left (◄)
or right (►) arrow button to view the status of the other fan.

PS<1–2> HOURS. Displays information about the operating hours and hardware
for the selected Power Supply module. Press the left (◄) or right (►) arrow
button to view additional information about the selected power supply. This
information is displayed:
• Active hours: The number of hours the supply has been the preferred
(active) supply.
• Standby hours: The number of hours the supply has been the backup supply.
• TW (Temperature Weighted) hours: The calculated number of temperature
weighted hours. (See Temperature weighted hours (TWH).)
• +12 V output: The current level of the +12 V supply. OK is displayed as
the status when the voltage is within the operating range; WARN is
displayed when the voltage is out of range.
• Part Number: The Telestream part number of the power supply inside the
Power Supply module.
• MFG date: The date the Power Supply module was manufactured.

RTC BATTERY LEVEL. Displays the status of the RTC (Real Time Controller)
battery power level. The following status messages may appear:

92 ECO8000 Series Automatic Changeover Unit User Manual

 • More than 40% (OK) indicates the battery power is good.
• 20% to 40% (WARN) indicates the battery power is getting low and
should be replaced soon.
• Less than 20% (LOW) indicates that the battery should be replaced
immediately.

FP LED TEST. Press ENTER to run a test of the front panel LED indicators. Each
LED will be illuminated in the possible colors to verify they are fully functional.

PS<1–2> LOAD TEST .Displays the status of the most recent load test of the
backup power supply. The instrument automatically runs a load test on the backup
supply every 24 hours when Option DPW is installed. Load test not run is
displayed when only one supply is installed. When the test is run, the top line of
the display lists whether the test passed or not and the second line lists the date
and time of the test.

ECO8000 Series Automatic Changeover Unit User Manual 93

 Remote control
This section describes how to use the ECO8000 Series Web Interface and how
to use SNMP traps for remote control.

How to use the Web Interface

You can remotely control the ECO8000 Series using the Web Interface. When
the Web Interface is enabled in the SYSTEM CONFIG menu, you can use a Web
browser to remotely access the instrument. When you enter the IP address of the
instrument in a supported web browser, the ECO8000 Web Interface opens as
shown in the following figure. Click the various tabs to access the instrument
settings and controls as you would using the front panel buttons. (See Figure 34.)

NOTE. The Web Interface must be enabled from the SYSTEM CONFIG
menu on the instrument front-panel before it can be accessed from a Web
browser. (See SYSTEM CONFIG menu.)

All of the settings and functions that can configured using the front panel are
available in the Web Interface except for the following:
• Configuring the SNMP settings
• Configuring the network settings
• Configuring the Web Interface level of control setting
• Performing a firmware upgrade

NOTE. Just like making setting changes using the instrument front panel,
making setting changes using the Web Interface which affect the basic
operation of the instrument are only possible when the instrument is in
MANUAL mode. When the instrument is in AUTO mode, the Web Interface
is selectively locked out and is therefore safe to use for status monitoring.

94 ECO8000 Series Automatic Changeover Unit User Manual

Operational considerations When you operate the Web Interface, be aware of the following operational
considerations:

It is recommended that a maximum of four simultaneous users be connected to the

instrument using the Web Interface. If more users are connected, it may result in
lower performance and inconsistent behavior.
Some front panel operations may interrupt or reduce the performance of the Web
Interface. For example, the Web server may experience temporary delays when
many buttons are being pressed on the front panel.

Levels of control. Use the SYSTEM CONFIG menu to configure the level of
instrument control that is available from the Web Interface. The following levels
of control are available:
• Safe control: Most settings can be changed. Only the Channel Control
system (AUTO/MANUAL mode, PRIMARY/BACKUP source, and
FAULT RESET) is excluded from the Web interface.
• Extended control: All settings can be changed.
• Read only: Settings can be viewed but not changed.
• Disabled: No instrument access allowed by a web browser.

Supported Web browsers. For best results, use Google Chrome, Mozilla Firefox,
Safari, or Internet Explorer 9.0 or later when you connect to the ECO8000 Series
Web Interface.

NOTE. The Web Interface requires Javascript to run.

Ease of use. Most instrument controls and views are easier to access and
configure using the Web Interface. Examples of where this is especially true are:
• Viewing instrument status
• Viewing the Event Log
• Viewing diagnostic results
• Configuring event reporting
• Configuring e-mail reporting
• Configuring channel settings such as threshold levels, labels, etc.

ECO8000 Series Automatic Changeover Unit User Manual 95

 Elements of the Web Figure 34 highlights elements of the Web user interface window. Some display
elements are dependent on certain options being installed in the instrument.
Interface
NOTE. A red exclamation mark next to a menu item indicates that an alert
exists. Click the item to view the alert details.

Figure 34: Example ECO8000 Web Interface window

96 ECO8000 Series Automatic Changeover Unit User Manual

Table 22: Elements of the Web user interface
Item number Description
1 Menu tabs: Click a tab to access one of these menus:
Status menu: Use this menu to view active instrument faults and the Event Log contents. You
cannot make changes to instrument settings from the Status menu. For more information, see the
STATUS menu section.
Control menu: Access the control buttons that change the operating mode of the instrument. This
menu is only visible if Extended Control is the current access level. For more information, see the
Control buttons section.
Channel menu: View or change the settings for each of the BNC channels. For more information,
see the CHANNEL menu section.
LTC menu (Option LTC only): View or change the settings for each of the LTC channels. For more
information, see the CHANNEL menu section.
System menu: View or change general instrument settings and to view diagnostic results. The
System settings includes General System Configuration, Installed Options, SNMP and Network
Configuration, E-mail Settings, Event Reporting, Internal Clock Configuration, and Diagnostics
submenus. Click on the arrow next to the desired setting group to access the submenu for that group.
For more information, see the SYSTEM CONFIG menu section.
2 Indicators matching the indicators on the front panel of the instrument:
AUTO and MANUAL: Indicates the selected changeover mode. The selected mode button is
illuminated. The changeover mode must be set to MANUAL using the front-panel button before you
can change the instrument configuration settings.
PRIMARY and BACKUP: Indicates which signal source is being output. This setting applies to all
channels. The selected source button is illuminated.
SPG: When enabled, indicates the status of the SPG trigger input.
LTC: When Option LTC is installed, indicates the status of all LTC channels that are enabled. If any
enabled LTC channel had a fault, then this LED will be red.
1–9 (ECO8000) and 1–20 (ECO8020): Indicates the status of the for each of the possible installed
channels. The ECO8000 has up to 9 channels, the ECO8020 has up to 20 channels. Inactive
(disabled) channels are colored gray.
AC1/DC1 and AC2/DC2: Indicates the status of the AC and DC supplies on the installed Power
Supply module(s).
For information about the possible states for each indicator, see the Controls, connectors, and LED
indicators section.
3 Click Refresh to update the web user interface.
4 Locked / Unlocked: Indicates if the web Interface controls are locked or unlocked. Click to change the
setting. For the Read Only access level, the web user interface cannot be unlocked.

The Web Interface is locked when a new browser window is opened, to prevent accidental changes to
the instrument configuration. If certain web page controls are disabled after the Web Interface is
unlocked, the instrument is currently operating in AUTO mode. Use the MANUAL button on the front-
panel or on the Control menu (Extended Control access level only) to switch modes and enable making
changes to all instrument settings.

ECO8000 Series Automatic Changeover Unit User Manual 97

How to use SNMP
When the ECO8000 Series is connected to an Ethernet network, you can
configure the instrument to send SNMP traps to an NMS (Network
Management Station) when certain events are detected. If you intend to use
SNMP commands to control the instrument, you must configure the SNMP
parameters.

SNMP configuration Table 23 shows the SNMP parameters you can view or set using the SNMP
CONFIG submenu of the SYSTEM CONFIG menu or the Event Reporting
section of the System tab in the Web Interface.

Table 23: SNMP parameters

Setting Description
Trap Events You can enable or disable traps for these events. (See Fault and
event descriptions.)
• Primary fault
• Backup fault
• Primary / Backup switch
• Power supply 1 load test fail
• Power supply 2 load test fail
• Power supply 1 AC fault
• Power supply 1 DC fault
• Power supply 2 AC fault
• Power supply 2 DC fault
• Power supply 1 fan fault
• Power supply 2 fan fault
• Power supply 1 warning
• Power supply 2 warning
• Power supply 1 temperature fault
• Power supply 2 temperature fault
• Power supply 1 TWH warning
• Power supply 2 TWH warning
• Power supply switch over
• Main board supply fault
• Temperature fault
• Backup test due
• Power on start test failed
• HREF relay failed
• Reboot normal
• Reboot watchdog

98 ECO8000 Series Automatic Changeover Unit User Manual

 Table 23: SNMP parameters (cont.)
Trap Destination 1 to 4 Use this setting to set the IP addresses to which SNMP traps are
sent through SNMP. Traps can be sent to up to four addresses
when error conditions are detected.
NOTE. A value of all zeroes for the address will disable
that trap output.
Public Community Use this setting to set the Public Community string. This string
is effectively a password. Without this string, SNMP commands
cannot read values from the instrument.
CAUTION. The Public String is necessary for SNMP
access to read values from the instrument. If the public or
private community strings are changed from their default

values, the Web Interface will not operate.

Private Community Use this setting to set the Private Community string. This string
is effectively a password. Without this string, SNMP commands
cannot change values in the instrument.
CAUTION. The Public String is necessary for SNMP
access to read values from the instrument. If the public or
private community strings are changed from their default

values, the Web Interface will not operate.

Downloading the MIB You can download the ECO8000 Series MIB file using the of the System tab
on the ECO8000 Series Web Interface.
In the SNMP and Network Configuration section, click Download ECO MIB
File to download the file to your computer. You can use a text file editor such
as Wordpad to view the file contents.

ECO8000 Series Automatic Changeover Unit User Manual 99

 Index
A Environmental operating K
AC line voltage requirements, 6 requirements, 3 Key features and benefits, xi
Accessories Error codes
board voltages, 50
optional, 2
standard, 2 Event codes L
board voltage errors, 50 LCD display contrast, 69
self test errors, 27 LED test, 93
B Event Log
Beeper events configuration, 83
Board voltage error codes, 50
outputting, 48 M
Event reporting methods, 83 Menu navigation buttons, 20
Expansion port, 11, 68 Menus
C configuration, 35 navigation buttons, 20
Channel control system, 17 readout updates, 54
Clock F MIB
internal time, 79 Factory defaults remote control, 99
Cofiguration restoring, 70
network settings, 8
Configuration
Firmware upgrade, 41 N
troubleshooting, 46 Network
beeper events, 83 Force relay path, 71
channel inputs and levels, 29 configuration, 8
Front panel firmware upgrade, 44
e-mail events, 83 control buttons, 20
event reporting, 34 installation, 7
Menu navigation buttons, 20
expansion port, 35 status LEDs, 20
GPI events, 83 timeout setting, 69 O
preferred (active) power Option DPW, 68
supply, 37
SNMP trap events, 83 G Optional accessories, 2
Options
SPG alarm delay, 31 GPI outputs installed, 70
SPG trigger input, 31 event configuration, 83 International power cords, 2
startup delay, 30 Expansion port operation, 35
Configuration and Monitoring
system, 18 H P
Connecting signals, 12 Power supply
HD BNC tool, 12 LED states, 25
Control buttons, 20
load test, 70
I preferred supply
D Initial product inspection, 1 configuration, 37, 68
Diagnostics, 71 Initialize hardware, 70 Power Supply modules
DIAGNOSTICS submenu, 89 Installation Hot swapping, 39
DST schedule, 81 network, 7 Power-on self test, 27
rackmounting, 4 Product description, xiii
E Installed options, 70
E-mail events configuration, 83 Internal clock, 79

100 ECO8000 Series Automatic Changeover Unit User Manual

R Signal margin, 29 U
Rackmount SNMP Upgrade
installation, 4 setting parameters, 98 firmware, 40
Rebooting the CPU, 18 SNMP trap events
configuration, 83
Redundant Power system, 18
Relay SPG input trigger, 68 V
force path, 71 Standard accessories, 2 Voltage error codes, 50
Relay check function, 64 Startup delay, 30, 68
Remote control Status LEDs, 20 W
SNMP, 97 Sync sources, 11 Web interface, 94
Web interface, 94 supported browsers, 95
RTC battery level, 92 T
Temperature weighted hours, 36
S Time zone offset, 81
Signal connections, 12
HD BNC tool, 12

ECO8000 Series Automatic Changeover Unit User Manual 101