Fms55 Admin Guide
Fms55 Admin Guide
Opening the Properties dialog box (Windows) 6-2 Specifying the authentication method (Mac OS) 6-16
Opening the Preferences dialog box (Mac OS 8.6 to 9.1) 6-2 Publishing your contact information to your
Opening the Preferences dialog (Mac OS X) 6-3 directory service 6-16
Setting the number of guests 6-3 Changing the port number 6-17
Allowing disconnection of idle guests 6-4 Restoring FileMaker Server default settings 6-17
Setting a time to disconnect idle guests 6-4 Protecting files with a password 6-17
Setting the pre-disconnect message 6-4 How FileMaker Server behaves during system sleep
Authenticating guest log on (Windows) 6-4 (Windows 2000 and Mac OS) 6-17
Setting the maximum number of files 6-5
Chapter 7
Changing the amount of memory used by FileMaker Server 6-5
Administering FileMaker Server (Windows and Mac OS)
Adjusting memory (Mac OS 8.6 to 9.1) 6-6
Starting FileMaker Server (Windows NT) 7-1
Changing the amount of memory used 6-6
Starting FileMaker Server (Windows 2000) 7-1
FileMaker Server, virtual memory, and physical
Stopping FileMaker Server (Windows NT) 7-2
memory requirements 6-7
Stopping FileMaker Server (Windows 2000) 7-2
Setting how often the cache is flushed 6-7
Starting FileMaker Server (Mac OS 8.6 to 9.1) 7-3
Allowing single user files to be hosted 6-7
Making an alias 7-3
Allowing software updates to be downloaded automatically 6-7
Quitting FileMaker Server (Mac OS 8.6 to 9.1) 7-3
Opening runtime solutions automatically (Windows and
Mac OS X) 6-8 Starting FileMaker Server (Mac OS X) 7-3
About FileMaker Developer 6-8 Making an alias for FileMaker Server Config 7-4
Opening runtime solutions automatically (Mac OS 8.6 to 9.1) 6-9 Starting the FileMaker Server application (Mac OS X) 7-4
About FileMaker Developer 6-9 Quitting FileMaker Server (Mac OS X) 7-4
Enabling remote administration 6-9 Quitting the FileMaker Server Config application 7-4
Specifying a custom host name 6-10 Stopping the FileMaker Server application (Mac OS X) 7-4
Maximizing performance (Mac OS 8.6 to 9.1) 6-11 Using remote administration 7-4
Choosing network protocols 6-11 Automatically downloading the Server Administration
plug-in to a remote computer 7-6
Setting the preferred IP address 6-12
Opening the Remote Administration window 7-6
Recording usage statistics and setting size limits 6-12
Listing hosted files and current guests 7-7
Setting a size limit for the Application Log (Windows NT) 6-14
Viewing usage statistics for FileMaker Server 7-7
Setting a size limit for the Application Log (Windows 2000) 6-14
Hosting FileMaker Pro 5.x files 7-8
Setting a size limit for the event log (Mac OS) 6-15
Closing hosted files 7-9
Using FileMaker Server with a directory service 6-15
Disconnecting guests 7-10
Registering FileMaker Server with a directory service 6-15
Specifying the authentication method (Windows) 6-16
Contents v
Viewing detailed information about hosted files Scheduling tasks to run automatically (Mac OS X) 8-3
and guests 7-11 Scheduling database backups (Mac OS X) 8-3
Sending messages to guests 7-11 Running a script (Mac OS X) 8-4
Sending messages to all guests 7-12 Sending messages to guests of hosted databases
Determining if you have exclusive access to hosted (Mac OS X) 8-4
databases 7-12 Viewing scheduled tasks in the Schedules list (Windows) 8-4
Using local administration Administering scheduled tasks with the toolbar
(Mac OS 8.6 to 9.1 ) 7-12 (Windows) 8-4
Opening the local administration window Updating Last Run and Next Run information
(Mac OS 8.6 to 9.1) 7-12 (Windows) 8-5
Listing hosted files and guests (Mac OS 8.6 to 9.1) 7-13 Viewing scheduled tasks in the Schedules window (Mac OS) 8-5
Viewing usage statistics (Mac OS 8.6 to 9.1) 7-14 Running scheduled tasks manually 8-6
Hosting FileMaker Pro 5.x files (Mac OS 8.6 to 9.1) 7-14 Changing scheduled tasks 8-6
Closing hosted files (Mac OS 8.6 to 9.1) 7-15 Duplicating scheduled tasks 8-7
Disconnecting guests (Mac OS 8.6 to 9.1) 7-16 Deleting scheduled tasks 8-7
Sending messages to guests (Mac OS 8.6 to 9.1) 7-16 Enabling and disabling scheduled tasks 8-7
Monitoring server performance (Windows) 7-17 Using the command line to automate tasks (Windows) 8-8
Monitoring performance (Windows NT) 7-17 Example: Backing up hosted databases on the
Monitoring performance (Windows 2000) 7-18 command line (Windows) 8-9
Using reported events to track activities 7-18 Using a script to automate tasks (Mac OS) 8-10
Viewing activities in the Event Viewer (Windows NT) 7-19 Making sure you don’t run out of disk space during backups 8-10
Viewing activities in the Event Viewer
(Windows 2000) 7-19 Chapter 9
Keeping event data current (Windows) 7-20 Using FileMaker Server in Red Hat Linux
Viewing activities in the event log (Mac OS) 7-20 Getting onscreen help with command and preference syntax 9-1
Recalculating the Today function in hosted databases 7-20 Administering FileMaker Server 9-1
Starting and stopping FileMaker Server automatically 9-2
Chapter 8 Configuring FileMaker Server 9-3
Scheduling administrative tasks (Windows and Mac OS) Editing the configuration file 9-3
Scheduling tasks to run automatically (Windows) 8-1 Applying configuration changes 9-4
Scheduling tasks to run automatically (Mac OS 8.6 to 9.1) 8-1 Reloading the configuration file to apply runtime
Scheduling database backups (Mac OS 8.6 to 9.1) 8-2 preference changes 9-5
Running a script (Mac OS 8.6 to 9.1) 8-2 Restarting FileMaker Server to apply configuration
Sending messages to guests of hosted databases changes 9-5
(Mac OS 8.6 to 9.1) 8-3 Restoring preference defaults 9-5
vi FileMaker Server Administrator’s Guide
Setting the number of guests 9-6 Manually installing the Server Administration plug-in on a
Disconnecting idle guests 9-6 remote computer (Mac OS) 10-2
Setting the maximum number of files 9-7 Enabling the Server Administration plug-in using
Changing the amount of memory used by FileMaker Server 9-7 FileMaker Pro (Mac OS) 10-3
Setting how often the cache is flushed 9-7
Appendix A
Allowing single user files to be hosted 9-8
Technical specifications and optimization
Allowing software updates to be downloaded automatically 9-8
Limits for files and usage A-1
Enabling Auto Update in FileMaker Server 9-8
Hardware and network considerations A-1
Storing plug-in files on the server computer 9-9
Software considerations A-2
Specifying the location of hosted files 9-9
Specifying a user account name and group name for Appendix B
FileMaker Server 9-9 Performance and usage tips
Enabling remote administration in FileMaker Server 9-10 Performance tips B-1
Using the fmspasswd utility to encrypt passwords 9-11 Usage tips B-2
Specifying a custom host name 9-11
Specifying the preferred IP address 9-12 Appendix C
Opening runtime solutions automatically 9-12 Event log messages and troubleshooting
Using reported events and statistics to track activities 9-13 FileMaker Server event log messages C-1
Setting a size limit and the location of the event log 9-13 Troubleshooting C-5
Creating a statistics log 9-14 Problems installing or starting FileMaker Server C-5
Using FileMaker Server with a directory service 9-14 Network problems C-5
Enabling directory service registration 9-15 Problems on guest computers C-6
Publishing your contact information to your Problems administering remotely C-7
directory service 9-16 Problems using command line options (Windows and
Red Hat Linux) C-7
Chapter 10
Manually installing the Server Administration Appendix D
plug-in on a remote computer About the TechInfo database
About the Server Administration plug-in 10-1 Searching the TechInfo database D-1
Manually installing the plug-in on a remote computer Sample TechInfo article D-1
(Windows NT and Windows 2000) 10-1
Information on the Web D-1
Manually installing the plug-in on a remote computer
(Windows 95 or Windows 98) 10-2 Index I-1
Enabling the Server Administration plug-in using
FileMaker Pro (Windows) 10-2
Preface
Using the FileMaker Server documentation
The documentation for the FileMaker® Server software provides In many instances, information and instructions are the same for
information, illustrations, and step-by-step instructions to help you Windows and the Mac OS. In these sections and topics, any
learn the most about FileMaker Server—a powerful application that platform-specific information, such as the name of a command, is
enhances database sharing across a network. followed by the name of the platform in parentheses. For example:
In the Properties (Windows) or Preferences (Mac OS) dialog
The FileMaker Server documentation includes:
box, click the Administration tab, and choose one of the following
1 this book, the FileMaker Server Administrator’s Guide options.
1 FileMaker Server Help, a comprehensive online help system for
the Windows and Mac OS versions A note about the platform indicators
Information marked (Windows) applies to both Windows NT and
1 Context-sensitive Help for dialog box options (Windows), Balloon
Windows 2000. Information marked for one of these operating
Help for menu items (Mac OS 8.6 to 9.1), and Help Tags for dialog
system versions alone indicates the information is version-specific.
options (Mac OS X)
1 Auto Update Guide.pdf, a document (on the FileMaker Server CD) Information marked (Mac OS) applies to both Mac OS 8.6 to 9.1 and
for database developers who want to set up Auto Update in their Mac OS X. Information marked for one of these operating system
databases versions alone indicates the information is version-specific.
1 Comments in the Red Hat Linux configuration file (fmserver.conf)
Where instructions are significantly different, you see separate
and a Red Hat Linux quick reference pdf file
sections or topics for each operating system. Windows NT
information appears first, followed by information for
About this guide Windows 2000, then information for Mac OS 8.6 to 9.1, then
Mac OS X.
The FileMaker Server Administrator’s Guide is written for
administrators of the Windows NT, Windows 2000, Mac OS, and A note about the illustrations
Red Hat Linux operating systems. Illustrations throughout the book are mixed, depicting situations for
all platforms except Red Hat Linux. Windows NT 4.0, Windows
Information about using FileMaker Server in Red Hat Linux is
2000, Mac OS 8.6 to 9.1, and Mac OS X systems were used for these
contained in chapter 5, “Installing FileMaker Server in Red Hat
illustrations. What you see on your screen may vary from the
Linux” and chapter 9, “Using FileMaker Server in Red Hat Linux.”
instructions in this book depending on the platform and operating
The rest of the guide contains information about using FileMaker
system of your computer.
Server in Windows and in the Mac OS.
viii FileMaker Server Administrator’s Guide
Using FileMaker Server Help (Windows 1Mac OS X: Choose FileMaker Server Config Help from the Help
menu, press the Help key, or press 2-?.
and Mac OS)
FileMaker Server onscreen Help is available when you are working About the Help topic window
in the FileMaker Server Console (Windows) or when you are To navigate to other topics in FileMaker Server Help, you click
working with the FileMaker Server application (Mac OS 8.6 to 9.1) buttons and underlined text in the Help topic window.
or FMServer Config application (Mac OS X).
Click to return to the last topic viewed Click to print the topic
If you are administering FileMaker Server remotely (from another Click to see the Help Contents, Index, Click to move to the
computer on your network), you can use the Help accessed through or to search Help for specific text previous or next topic
the Remote Administration window. For more information, see
“Getting help while administering FileMaker Server remotely” on
page xii. Title of the current topic
Click to see a
subject overview
Starting FileMaker Server Help for this topic
Whenever you open FileMaker Server Help, you start the Windows Click to see a list
of related topics
Help application (Windows), the FileMaker Help Viewer application
Click dotted underlined
(Mac OS 8.6 to 9.1), or Help Viewer (Mac OS X). These help text to display a
applications run independently of FileMaker Server. glossary definition
Mac OS X: In FileMaker Server, choose Help menu > FileMaker To use the Help Index:
Server Config Help. 1. Windows: In the FileMaker Server Console, choose Action
menu > Help, click Help Topics, then click Index (if necessary).
Mac OS 8.6 to 9.1: In FileMaker Server, choose Help menu >
Contents and Index, then click Index (if necessary).
2. In the Index window, type all or part of an index entry you want
to find.
When you open the FileMaker Server Help Contents, you see a listof
To browse the index, type the
Help subjects, like the table of contents in a book. first few letters of the entry
you’re looking for or scroll
through the alphabetical list
Mac OS X: Click a book icon to display a list of topics for each Help Index (Mac OS 8.6 to 9.1)
subject. Then click a topic to display the Help topic window.
3. Double-click an entry to display a list of topic choices (Windows)
Finding a topic using the Help Index (Windows and or the topic itself.
Mac OS 8.6 to 9.1)
FileMaker Server Help includes an alphabetical list of index
entries—significant words and phrases—to help you find the topics
containing the information you want. Each index entry is associated
with one or more topics.
x FileMaker Server Administrator’s Guide
To find a topic based on a specific word or group of words: This shows the total
number of topics found
1. Windows: In the FileMaker Server Console, choose Action
menu > Help, click Help Topics, then click the Find tab.
Finding words in FileMaker Server Help (Windows)
The first time you click Find in FileMaker Server Help, the Find
Setup Wizard dialog box appears. Follow the instructions it provides Mac OS 8.6 to 9.1: Click More Choices and type a second word in the
to set up FileMaker Server Help for finding words. This setup new row below the first word. Then click Search. You can add
procedure needs to be done only once. multiple rows and choose different parameters from the pop-up
Mac OS 8.6 to 9.1: In FileMaker Server, choose Help menu > menus for each word.
Contents and Index, then click the Find tab.
2. In the Find window, type the words that you want to search for. Type the word you want to search for
FileMaker Server Help shows each occurrence of the word or words Finding information about specific items in
you searched for in the Help topic window.
FileMaker Server
Finding a topic using specific words (Mac OS X) As you’re working in FileMaker Server, you can find information
To find a topic based on a question or phrase: about a dialog box that’s open or certain items your mouse is
1. In FileMaker Server, choose Help menu > FileMaker Server Config pointing to, depending on the platform you’re using.
Help.
Windows: For context-sensitive Help, do one of the following:
2. In the Ask box, type a question or phrase that you want to search
1 Select FileMaker Server or Schedules in the Console Tree (left side
for and click Ask.
of the FileMaker Server Console) and choose Action menu > Help.
Apple Help Viewer displays a list of topics containing the word or You can also press F1, or click on the toolbar.
phrase you searched for.
1 Right-click FileMaker Server or Schedules in the Console Tree and
3. Click a topic title. choose Help.
1 In the upper-right corner of a dialog box, click , then click an
Type the question or words you want to search for Click Ask
item in the dialog box to find out about it.
1 Rest the pointer over a menu name or toolbar item and read its
description in a pop-up window.
1 Rest the pointer over a menu command and read its description in
the lower left corner of the console.
Mac OS X: For context-sensitive Help, do the following: To close the Help window and return to the Remote Administration
1 Point to an option in a dialog box. After a few seconds a window, click Done.
description of the item appears.
For information about technical support and customer service, see: FileMaker Server can host up to 125 database files and support up to
250 simultaneously connected FileMaker Pro guests. (AppleTalk
www.filemaker.com (North American customers)
support is limited to 124 simultaneous guests.)
www.filemaker.com/intl (customers outside North America)
FileMaker Server includes a remote administration capability.
or choose:
Remote administration lets you easily monitor and administer hosted
Windows: View menu > FileMaker on the Web databases and guests and track statistical information from a
Mac OS: Help menu > FileMaker on the Web computer running FileMaker Pro 5.x.
1-2 FileMaker Server Administrator’s Guide
Important Avoid installing FileMaker Server on a computer that is a You can use the remote administration capability of
user’s primary workstation or network file server. FileMaker Server FileMaker Server to administer the server software from a different
should be run on a dedicated computer reserved for use as a database computer on your network. When administering remotely, you can:
server. 1 open—or host—a FileMaker Pro database file, making it available
to FileMaker Pro guests on the network
When FileMaker Server is hosting many guests or a large number of
database files, it uses a high level of processor, hard disk, and 1 view information about the files being hosted, like the number of
network capacity. Other processor-intensive applications (for guests accessing each database
example, Web-server or disk-backup software) or heavy network 1 send messages to connected guests
traffic on the same computer will cause FileMaker Server to run
1 close a hosted FileMaker Pro file, making it unavailable to
more slowly and degrade the performance of FileMaker Pro on guest
FileMaker Pro guests
computers.
1 disconnect a selected FileMaker Pro guest from a particular hosted
In addition, file sharing should be turned off on the computer running file or all hosted files
FileMaker Server.
Some of these administrative tasks require that you install the Server
Note This guide assumes you’re familiar with general database Administration plug-in for FileMaker Server on your remote
concepts as well as the basics of FileMaker Pro. If you’re not, refer computer. For more information about installing the plug-in, see
to the tutorial in the FileMaker Pro 5.5 Getting Started Guide or to chapter 10, “Installing the Server Administration plug-in on a remote
the FileMaker Pro 5 User’s Guide (especially the first two chapters) computer.”
for more information.
For more information about administering remotely, see chapter 7,
“Administering FileMaker Server (Windows and Mac OS).”
How does FileMaker Server work? When you start FileMaker Server, it automatically opens and hosts
The FileMaker Server application is a tool to use with all multi-user FileMaker Pro 5.x files located in the same folder (or
FileMaker Pro 5.x in a network environment to: the first level of subfolders) as the FileMaker Server application.
1 enhance database guest performance This common folder architecture lets you easily set up the database
files that you always want FileMaker Server to host on the network.
1 increase the number of FileMaker Pro guests who can connect to a
file hosted by FileMaker Server Keep in mind the following points about the different uses of
1 increase the number of files that can be hosted by FileMaker Server and FileMaker Pro:
FileMaker Server 1 Use FileMaker Server to open and host FileMaker Pro files that
1 host files using more than one network protocol simultaneously you want to make available to FileMaker Pro guests on your
network.
1 As a dedicated host, FileMaker Server only hosts the files.
FileMaker Server can’t access or modify the information in the files.
Welcome to FileMaker Server 5.5 1-3
1 Use FileMaker Pro to create database files or modify the structure 1 Ability to automatically download software updates (for example,
of existing files (for example, to password-protect each hosted plug-ins) from the server computer to guest computers
FileMaker Pro file or to access field definitions).
The Web Companion feature of FileMaker Pro can be used to Windows
publish files hosted by FileMaker Server on the Internet or on a 1 Windows 2000: Ability to access Windows Services, Event
company’s intranet. For more information about web publishing, see Viewer, and System Monitor from within the FileMaker Server
the documentation for FileMaker Developer, FileMaker Pro, or Console
FileMaker Pro Unlimited. 1 Ability to require guests to be members of the same domain as
FileMaker Server before being granted access to hosted databases
Mac OS X Chapter 4
What’s new or improved in Red Hat Linux Chapter 5
What you need 1 a login account with administrative privileges for installing
FileMaker Server
To use FileMaker Server, you need the following equipment and
1 a CD or DVD drive
software.
1 a hard disk with at least 4 MB of free disk space for the
Windows system requirements FileMaker Server files. Be sure to allow additional space for the
database files you intend to host, which should be located on the
To use FileMaker Server on Intel-Pentium and compatible systems,
same disk as the FileMaker Server application.
you need:
1 an Intel compatible PC with a Pentium processor Important Up to 20 MB of free disk space may be required during
1 at least 64 MB of installed RAM (Windows NT 4.0) or 128 MB of the installation process.
installed RAM (Windows 2000)
1 one of the following operating system software configurations:
Networking requirements
To share files among users on a network, you need to have the
1 Windows NT Server 4.0 or Windows NT Workstation 4.0 (10
following additional software and hardware installed on the host
or fewer users only) and Windows NT Service Pack 3, 4, 5, or 6.
computer running FileMaker Server:
See the End User License Agreement that came with the
Windows NT operating system for more information concerning 1 a Windows NT or Windows 2000 compatible network card. If you
the allowed number of connections. want to specify a preferred IP address for FileMaker Server, a second
1 Windows 2000 Server or Windows 2000 Professional (10 or network card is required. For more information, see “Setting the
fewer users only) preferred IP address” on page 6-12.
1 Microsoft Management Console (MMC) 1.1 (installed by the 1 the software driver for your network card
FileMaker Server Installer if it’s not already installed on your 1 NWLink IPX/SPX Compatible Transport and/or TCP/IP network
computer). Windows NT: MMC requires Internet Explorer 4.01. protocol for Windows NT or Windows 2000
1 a web browser for accessing FileMaker on the Web information from
the View menu
2-2 FileMaker Server Administrator’s Guide
Guests can use the following network protocols to access database To install FileMaker Server on your hard disk:
files hosted by FileMaker Server: 1. Exit all other applications and turn off virus protection utilities.
Network Mac OS 8.6 2. Insert the FileMaker Server CD into your CD or DVD drive.
protocol Windows guest to 9.1 guest Mac OS X guest
3. Double-click the Read Me icon to read important information
IPX/SPX NWLink IPX/SPX IPX is not IPX is not supported about this release of FileMaker Server. Then close the Read Me file.
Compatible Transport supported
(Windows NT client) 4. Double-click setup.exe.
Microsoft IPX/SPX You see the Welcome screen of the FileMaker Server Setup Wizard.
Compatible Transport 5. Click Next.
(Windows 95 or
Windows 98 client) 6. Read the license agreement. If you agree to these terms, select I
accept the terms in the License Agreement, then click Next.
TCP/IP TCP/IP Apple Open TCP/IP is integrated
Transport 1.1.1 with Mac OS X 7. Personalize this copy of FileMaker Server by typing your name,
organization name, and indicate who can access FileMaker Server
Important FileMaker Server uses a proprietary networking scheme from this computer (only you or anyone who uses the computer).
and operates independently of your network operating system (NOS) Then click Next.
access privileges. Multi-user FileMaker Pro databases will be 8. Choose Complete in the Setup Type screen to install
available to FileMaker Pro guests regardless of NOS privileges. To FileMaker Server and the example files, then click Next.
restrict access to FileMaker databases, use the access privileges
Note If you don’t have enough disk space on the server computer, you
available in FileMaker Pro 5.x. For more information, see
see the Out of Disk Space dialog box. Quit the installation, remove
“Protecting files with a password” on page 6-17. Database files
files from the installation volume to free some space, and try again.
should be shared using networking available in FileMaker Pro. Do
not share FileMaker Pro files using Windows file sharing. 9. Select an option for FileMaker Server start-up, then click Next.
10. Type your installation code, then click Next. Where files are stored on your hard disk
Tip Your installation code is a seventeen digit number located on a
The following table describes the FileMaker Server files that are
multi-part sticker on the installation code sheet with the
installed on your hard disk.
FileMaker Server CD.
11. If the Microsoft Management Console (MMC) software is not Default location File Description
installed on your server computer, the Setup Wizard will prompt you hard_drive:\ fmserver.exe The FileMaker
to install it now. The installation of MMC can take several minutes Program Files\ Server service
and you can’t cancel this installation once it has begun. If you want FileMaker \
fmsmesg.dll FileMaker Server
to install MMC and continue the installation of FileMaker Server, FileMaker Server 5.5
message resource
click Next. (required by Event
12. Click Install to begin FileMaker Server file installation. Viewer)
The Setup Wizard installs FileMaker Server 5.5 and the example fmsconsl.msc FileMaker Server
Console (MMC
files.
saved console)
13. Click Finish to close the Setup Wizard. Remember to turn virus
fmserver.dbg FileMaker Server
protection utilities back on. debug symbol file
It’s important to register your copy of FileMaker Server with (required by the Dr.
FileMaker, Inc., so you have full access to customer and technical Watson debugger)
support. For more information, see “Registration and customer fmsprop.dll FileMaker Server
support” on page 1-1. properties
component (MMC
For information about starting the application, see “Starting snap-in)
FileMaker Server (Windows NT)” on page 7-1 or “Starting fmsschd.dll FileMaker Server
FileMaker Server (Windows 2000)” on page 7-1. Task Scheduler
component (MMC
Note To enable administration functions on a remote computer snap-in)
(open files, close files, and so on), you must install the Server fmsmema.dll Performance
Administration plug-in on each remote computer you plan to use for Monitor support
remote administration. For more information, see “Automatically fmsperf.dll FileMaker Server
downloading the Server Administration plug-in to a remote component required
computer” on page 7-6. by the Performance
Monitor
1 FileMaker Pro 5.x for running the remote administration capability TCP/IP Apple Open Transport TCP/IP is Microsoft
and for creating and converting databases to be hosted by 1.1.1 integrated with TCP/IP-32
Mac OS X
FileMaker Server 5.5. FileMaker Server 5.5 supports only
FileMaker Pro 5.x databases.
1 a web browser for accessing FileMaker on the Web information from Installing FileMaker Server
the Help menu
Use the Installer to install the complete FileMaker Server package on
1 a CD or DVD drive
your hard disk. The Installer creates a folder called
1 32 MB of available system memory (RAM). For information about FileMaker Server 5.5.
running FileMaker Server with virtual memory turned on, see
“FileMaker Server, virtual memory, and physical To install FileMaker Server on your hard disk:
memory requirements” on page 6-7. 1. Quit all other applications, especially virus protection software,
1 an internal or external hard disk drive with at least 4 MB of free and disable file sharing.
disk space to install the FileMaker Server application and related 2. Insert the FileMaker Server CD into your CD or DVD drive.
files. Be sure to allow additional space for the database files you
You see the CD window on your screen. If you see only the disc icon,
intend to host, which should be located on the same disk as the
double-click the icon to open its window.
FileMaker Server application.
3-2 FileMaker Server Administrator’s Guide
3. Double-click the Installer icon named Start Here Mac OS Classic. 10. If you turned off virus protection and file sharing before
installing, turn them back on now.
It’s important to register your copy of FileMaker Server with
FileMaker, Inc., so you have full access to customer and technical
4. Read the license agreement. If you agree to these terms, click
support. For more information, see “Registration and customer
Accept.
support” on page 1-1.
You see the FileMaker Server Installer dialog box.
For information about starting the application, see “Starting
FileMaker Server (Mac OS 8.6 to 9.1)” on page 7-3.
Select a different folder or disk Where files are stored on your hard disk
The following table shows the location and contents of the installed
5. To install the application onto a different disk or into a specific
items.
folder, click the Install Location pop-up menu and choose Select
Folder. In the dialog box that appears, choose a destination disk and FileMaker Server
folder, then click Select. 5.5 folder File Description
If the hard disk you chose has enough space, the Installer begins
installing files.
9. Click Quit to leave the Installer when the installation is finished.
Installing FileMaker Server in Mac OS 8.6 to 9.1 3-3
You see the FileMaker Server Installer dialog box. For information about starting the application, see “Starting
FileMaker Server (Mac OS X)” on page 7-3.
FileMaker Server
5.5 folder File Description
Server Administration.bin Remote administration
Server Administration.txt plug-in files for Mac OS
8.6 to 9.1
To share files among users on a network, you need to have the 3. Enter the root password.
following additional software and hardware installed on the host The prompt changes to #, indicating that you are now logged in as
computer running FileMaker Server: the root user.
1 a Red Hat Linux compatible network card 4. Mount the installation CD by entering:
1 the kernel module for your network card # mount /mnt/cdrom
5-2 FileMaker Server Administrator’s Guide
5. Change to the CD directory by entering: Where files are stored on your hard disk
# cd /mnt/cdrom
The following table describes the FileMaker Server files and
6. Enter the following command to install the FileMaker Server files directories that are installed on your hard disk.
on your hard disk:
# rpm -Uvh fmserver-5.5-1.i386.rpm File Description
7. Enter the registration command followed by your installation code /etc/fmserver.conf The FileMaker Server configuration
file
and the location of the FileMaker Server binary on your server
computer. For example: /etc/rc.d/init.d/fmserverd An auto-start and stop script for
FileMaker Server. For more
# fms_registration 1-1111-1111-1111-1111 /usr/bin/ information, see “Starting and stopping
fmserverd FileMaker Server automatically” on
Tip Your installation code is a seventeen digit number located on a page 9-2.
multi-part sticker on the installation code sheet with the FileMaker /usr/bin/fmspasswd A utility for setting the remote
Server CD. administration and directory service
passwords
Registering FileMaker Server in Red Hat Linux activates the
FileMaker Server daemon and lets you start the FileMaker Server /usr/bin/fmserverd The FileMaker Server daemon binary
service. file
1 Enable usage statistics to be recorded in a log and set a maximum size for the log
Mac OS: Use the Preferences dialog box to configure
1 Register FileMaker Server with a directory service
FileMaker Server.
1 Allow the FileMaker Server administrator’s contact information to be published to
Red Hat Linux: For information about configuring FileMaker Server the directory service
settings in Red Hat Linux, see chapter 9, “Using FileMaker Server in 1 Specify how to authenticate FileMaker Server to a directory server
Red Hat Linux.” 1 Change the LDAP port number
1 Specify a custom server name that appears in the Hosts dialog box
6-2 FileMaker Server Administrator’s Guide
Console
Tree
Details
Pane
Opening the Properties dialog box Opening the Preferences dialog box
(Windows) (Mac OS 8.6 to 9.1)
1. Double-click the FileMaker Server icon to start the application. If
1. Click the Start button > Programs > FileMaker Server Console.
FileMaker Server is running, choose Application menu >
You see the FileMaker Server console. FileMaker Server in the upper-right corner of the desktop to bring it to
2. Select FileMaker Server in the Console Tree, if it’s not already the foreground.
selected. 2. Choose Edit menu > Preferences.
3. Choose Action menu > Properties. You see a dialog box with six tabs: Guests, Files, Administration,
You see the Properties dialog box, which has seven tabs: Guests, Networking, Logging, and Directory Service.
Files, File Types, Administration, Networking, Logging, and Directory
Service.
Configuring FileMaker Server (Windows and Mac OS) 6-3
3. Click a tab to set options for FileMaker Server configuration. For Preferences dialog (Mac OS X)
configuration details, skip the next section and refer to the remaining
sections in this chapter. 3. Click a tab to set options for FileMaker Server configuration. For
configuration details, refer to the remaining sections in this chapter.
Opening the Preferences dialog
(Mac OS X) Setting the number of guests
1. Double-click the FileMaker Server Config icon to start the You can specify the number of guests who are simultaneously
application. connected to FileMaker Server. Specifying a lower number leaves
more memory available for FileMaker Server to operate.
Tip If FileMaker Server is running, click the FileMaker Server Config
icon in the Mac OS X Dock to bring it to the foreground. See appendix B, “Performance and usage tips” for more information
2. Choose FMServer Config menu > Preferences. about memory optimization.
You see a dialog with seven tabs: Guests, Files, File Types, To set the number of FileMaker Pro guests:
Administration, Networking, Logging, and Directory Service.
1. In the Properties (Windows) or Preferences (Mac OS) dialog box,
click the Guests tab.
2. Enter a number for the Maximum number of simultaneously
connected guests option.
The minimum number of guests is 1 and the maximum is 250.
(AppleTalk support is limited to 124 simultaneous guests.)
6-4 FileMaker Server Administrator’s Guide
For example, if you monitor guest usage over time and notice you 3. Click the up or down arrow to select the amount of idle time after
rarely have more than 22 guests active at one time, set this option to which inactive guests should be disconnected. The minimum setting
allow 25 guests for best performance on your server. is 10 minutes and the maximum setting is 24 hours.
3. Set any other options, then click OK. 4. Set any other options, then click OK.
If you increase the number of guests allowed, you must restart
FileMaker Server for the new setting to take effect. Setting the pre-disconnect message
Before an idle guest is disconnected from a hosted database,
FileMaker Server sends the guest a message to warn that
Allowing disconnection of idle guests disconnection will occur soon. You can send a default message from
FileMaker Server can disconnect guests who have been idle for more FileMaker Server or you can type your own message.
than a specified period of time. You can: To customize the pre-disconnect message:
1 specify the amount of time before idle guests are disconnected 1. In the Properties (Windows) or Preferences (Mac OS) dialog box,
1 use the default disconnect message to warn guests that they will be click the Guests tab, and select Disconnect Idle Guests.
disconnected, or write a custom message 2. Select Custom message, then type a message in the text box.
3. Set any other options, then click OK.
Note In FileMaker Pro 5.5, you can use a password privilege to keep
a guest connected to FileMaker Server when the guest is idle. In
some instances, such as when a guest is also serving as a web Authenticating guest log on (Windows)
publishing host, the guest should maintain a connection to FileMaker
Server, so that users connecting to the database through a browser If FileMaker Server is running on Windows and is a member of a
will be able to access the database. For more information, see Windows NT 4.0 or Windows 2000 domain, you can require that
FileMaker Pro 5.5 Help. guests are members of the same domain as FileMaker Server before
they are granted access to a hosted database.
Setting a time to disconnect idle guests
Note Guests attempting to access hosted databases on this server
FileMaker Server can disconnect guests after a specified amount of must be using FileMaker Pro 5.5 to gain access to a database
idle time. protected by Windows authentication.
Tip To avoid being disconnected, guests should periodically show
some activity (for example, move to a different record, then click in If guests are not already logged on to the same domain as FileMaker
one of the fields) when working in databases hosted by Server when they attempt to open a protected database, they are
FileMaker Server. prompted for their user name and password for a Windows domain.
1. In the Properties (Windows) or Preferences (Mac OS) dialog box, Records of all logon attempts are logged in the Windows Security
click the Guests tab. Log. For more information about the Security Log, see your
2. Select Disconnect Idle Guests. Windows documentation.
Configuring FileMaker Server (Windows and Mac OS) 6-5
To require users to be logged on to the same domain in which 2. Enter a number close to the number of files you expect to host on
FileMaker Server resides: FileMaker Server.
1. In the Properties dialog box, click the Guests tab. The minimum setting is 1 file and the maximum is 125.
2. Select Require FileMaker Pro guests to log on to a Windows domain. 3. Set any other options, then click OK.
3. Set any other options, then click OK. If you increase the number of files allowed, you must restart
FileMaker Server for the new setting to take effect.
Adjusting memory (Mac OS 8.6 to 9.1) To change the amount of memory FileMaker Server uses:
1. If FileMaker Server is running, close the application by choosing
Your computer sets aside a certain amount of memory for each
File menu > Quit.
application. When you start FileMaker Server, it tells the computer
how much memory it needs. 2. Select the FileMaker Server application icon.
3. Choose File menu > Get Info > Memory.
If you plan to host large database files or a large number of files, you
can increase the amount of memory (RAM) set aside for
FileMaker Server.
FileMaker Server, virtual memory, and physical Allowing single user files to be hosted
memory requirements For your convenience, you can set FileMaker Server to host single
FileMaker Server and the virtual memory option (available with user files. This setting lets you host databases without first having to
Mac OS 8.6 to 9.1) both use your hard disk to store temporary manually change them to multi-user in FileMaker Pro.
information. Virtual memory provides file mapping, which can
1. In the Properties (Windows) or Preferences (Mac OS) dialog box,
improve the performance of FileMaker Server. If you choose to turn
click the Files tab.
on virtual memory while FileMaker Server is running, ensure that
you have enough physical memory to satisfy the requirements of 2. Select Allow FileMaker Server to host Single User files.
both the Mac OS and FileMaker Server so that virtual memory won’t 3. Set any other options, then click OK.
degrade the performance of FileMaker Server.
To determine how much physical memory you need to use Allowing software updates to be
FileMaker Server with virtual memory turned on:
1. Click the desktop to switch to the Finder.
downloaded automatically
You can store software updates on the server computer and allow
2. Choose 4 > About This Computer and note how much memory the
FileMaker Pro 5.5 guests to download these files automatically when
Mac OS is using.
they open database files hosted by FileMaker Server 5.5. Examples
3. Add this figure to the preferred amount of memory to determine of files you can download automatically are plug-in files or plug-in
how much physical memory you need for optimal performance of license files, sometimes required by FileMaker Pro databases.
FileMaker Server with virtual memory turned on. FileMaker Server
requires 8 MB for 25 guests and 50 files. When a FileMaker Pro file is hosted using FileMaker Server, any
plug-ins required by the file must exist on each guest computer used
to open the database. By allowing plug-in updates to be downloaded
Setting how often the cache is flushed automatically, you ensure that all guests have access to plug-ins
FileMaker Server flushes (writes) information stored in the cache required by a database the first time they attempt to open it. In
(temporary storage) to disk whenever FileMaker Server is idle, but addition, when plug-ins are changed by database developers, you can
you can set the cache to be flushed at specific intervals. If the cache store new versions on the server computer, so you don’t have to
is flushed frequently, data integrity in hosted files is improved but update plug-ins on many individual guest computers.
performance may decline.
For automatic file downloading to work correctly, you must place
1. In the Properties (Windows) or Preferences (Mac OS) dialog box, current plug-in files and text files containing plug-in version
click the Files tab. information in the correct location on the server computer. In
2. Select Flush cache every n hours or minutes. addition, guests must activate the Auto Update plug-in in the
3. Click the up or down arrow to select the time interval. Application preferences in FileMaker Pro 5.5 before attempting to
open hosted files that require plug-ins.
The minimum setting is 15 minutes and the maximum setting is 2 hours.
4. Set any other options, then click OK.
6-8 FileMaker Server Administrator’s Guide
To set up FileMaker Server to automatically download software Note FileMaker Pro 5.5 can check the version of plug-in files
updates to guest computers: required by a hosted database and update plug-ins if the current
1. Obtain current plug-in and version control files from your version is not located on the guest computer. However, FileMaker
FileMaker Pro database developers. Pro cannot verify the version of other downloadable files. If a non-
plug-in file is located on both the server and guest computers, the file
2. Create a folder named AutoUpdate in the folder that contains the
on the guest computer is backed up in the Saved System Folder
database that uses plug-ins. (Windows) or Saved FileMaker Extensions Folder (Mac OS) and
Tip If you host multiple databases that use the same plug-ins, store then the file from the server is placed in the System Folder
updates in the AutoUpdate folder in the FileMaker Server 5.5 folder, (Windows) or FileMaker Extensions Folder (Mac OS).
rather than in individual AutoUpdate folders in each database folder.
This allows you to store an update in one place on the server
computer, and makes it available for all databases that need it. Opening runtime solutions automatically
3. Place files for automatic download in the AutoUpdate folder. (Windows and Mac OS X)
Guest platform File format You can have FileMaker Server automatically host runtime solution
Windows .fmx file type for plug-in files files that have been bound using FileMaker Developer 5.x and have
.txt format plug-in version control files a custom filename extension.
Mac OS fmxt file type in bin format (MacBinary) for plug-in files
.txt format plug-in version control files
About FileMaker Developer
FileMaker Developer lets database developers create and distribute
complete single user database solutions with layouts that are not
Tip If some guest computers on your network run Windows and
modifiable by users.
some run the Mac OS, you can include both Windows and Mac OS
versions of the plug-in in the AutoUpdate folder.
Runtime solution files typically have unique filename extensions.
4. In the FileMaker Server Properties (Windows) or Preferences For example, rather than the standard .fp5 extension, a runtime
(Mac OS) dialog box, click the Files tab. solution file might have the extension .cm1. Registering these
5. Select Allow FileMaker Pro guests to download updates automatically. runtime solution filename extensions in the FileMaker Server
Properties (Windows) or Preferences (Mac OS) dialog box enables
6. Set any other options, then click OK.
FileMaker Server to open these files automatically when they are
7. Instruct users of guest computers to enable automatic download in placed in the same folder as the FileMaker Server application (or
FileMaker Pro 5.5 as follows: Start FileMaker Pro, choose Edit subfolders one level down).
menu > Preferences > Application (Windows and Mac OS 8.6 to 9.1)
or FileMaker Pro menu > Preferences > Application (Mac OS X). To enable FileMaker Server to open runtime solution files
automatically:
8. Click the Plug-ins tab and select Auto Update.
1. In the Properties (Windows) or Preferences (Mac OS X) dialog
box, click the File Types tab.
Configuring FileMaker Server (Windows and Mac OS) 6-9
Administration tab
(Mac OS 8.6 to 9.1)
This option, described on page 6-11, is available for
FileMaker Server running in Mac OS 8.6 to 9.1 only
Specifying a custom host name
You can specify a host name for the computer running
2. Choose one of the following options for remote administration. FileMaker Server that’s different from the name registered by the
operating system.When you define a custom name, guests see this
Choose To
new name when they open the Hosts dialog box in FileMaker Pro
Disabled Disable remote administration and when they administer FileMaker Server remotely.
Requires no password Let any FileMaker Pro 5.x guest remotely view
statistics or control FileMaker Server
Configuring FileMaker Server (Windows and Mac OS) 6-11
Note Guests connecting to databases hosted by FileMaker Server might Important Do not enable this feature unless your server computer is
see the host name displayed in different ways. IPX/SPX displays names dedicated to only FileMaker Server and unless FileMaker Server
using only numerals, uppercase characters, underscores (_), and always runs in the foreground. If you switch to the Finder on a
periods (.), and replaces any other characters with underscores. computer running FileMaker Server in maximum performance
mode, expect Finder response time to be slow.
TCP/IP IPX/SPX (Windows)
Mktg’s FileMaker Server MKTG_S_FILEMAKER_SERVER
To maximize performance of FileMaker Server:
1. In the Preferences dialog box, click the Administration tab.
Choose custom and system names carefully to reduce confusion 2. Select Maximize performance (less CPU time for other applications).
between different protocols.
3. Set any other options, then click OK.
To specify the host name that is displayed in the Hosts dialog box: 4. Select FileMaker Server in the Application menu in the upper-right
corner of the desktop to ensure that it is running in the foreground.
1. In the Properties (Windows) or Preferences (Mac OS) dialog box,
click the Administration tab.
2. Choose one of the following options for Host name. Choosing network protocols
Choose To FileMaker Server can host databases using a variety of network
System name Have FileMaker Server use the name of the computer in the
protocols, but TCP/IP is highly recommended.
Network control panel (Windows), File Sharing control panel
(Mac OS 8.6 to 9.1), or Sharing preferences (Mac OS X) Network protocol Windows Mac OS 8.6 to 9.1 Mac OS X
Custom name Have FileMaker Server use the custom name you specify TCP/IP Yes Yes Yes
IPX/SPX Yes No No
Names are limited to 31 characters. AppleTalk No Yes No
3. Set any other options, then click OK.
You must restart FileMaker Server for the new setting to take effect. To choose the network protocols that FileMaker Server uses:
1. In the Properties (Windows) or Preferences (Mac OS) dialog box,
click the Networking tab.
Maximizing performance
(Mac OS 8.6 to 9.1)
You can specify that FileMaker Server uses more CPU (central
processing unit) cycles than any other application installed on your
server computer.
6-12 FileMaker Server Administrator’s Guide
Windows: You can view information from this log in the Usage
Setting the preferred IP address Statistics window when you administer remotely, or you can display
it graphically in real-time on your server computer using the
If you have multiple IP addresses, you can specify the one you want
Performance Monitor. For more information about viewing
FileMaker Server to use.
statistics, see “Viewing usage statistics for FileMaker Server” on
Windows and Mac OS X: Each network card in your server page 7-7 and “Monitoring performance (Windows NT)” on
computer has its own IP address. page 7-17.
Mac OS 8.6 to 9.1: Apple Open Transport determines the number of
IP addresses available for each network card in your computer. Mac OS: You can view information from this log in the Usage
Statistics window when you administer either remotely or locally.
1. In the Properties (Windows) or Preferences (Mac OS) dialog box,
For more information, see “Viewing usage statistics for
click the Networking tab.
FileMaker Server” on page 7-7 and “Viewing usage statistics
2. Select an IP address from the menu. (Mac OS 8.6 to 9.1)” on page 7-14.
Configuring FileMaker Server (Windows and Mac OS) 6-13
Tips
1 Renaming logs
Windows and Mac OS 8.6 to 9.1: When FileMaker Server is stopped
and restarted, the existing log file is renamed fmsvplas.txt
(Windows) or Server Last Statistics Log (Mac OS 8.6 to 9.1). A new
log is created to record information for the current session. To save
statistics for more than two sessions, rename the backup copy of the
log before restarting FileMaker Server or it will be overwritten.
Mac OS X: When Statistics.log reaches its maximum size, it is
renamed Statistics-old.log and a new Statistics.log is created.
Statistics are
written to disk at
this interval
6-14 FileMaker Server Administrator’s Guide
The difference between how often data is collected and how often it Tip You might want to overwrite data when the log is full so you
is written to the log depends on the size of the FileMaker Server always have current events in the log. For more information, see
cache. Holding statistics in the cache rather than writing to the log at “Keeping event data current (Windows)” on page 7-20.
each collection optimizes performance while still providing useful
and timely statistical information.
4. For Maximum size of Statistics Log, select a maximum size in
Setting a size limit for the Application Log
megabytes for the log file. The minimum setting is 1 MB and the (Windows 2000)
maximum is 40 MB.
You can set a maximum size for the FileMaker Server Application
5. Set any other options, then click OK. Log, which records with a timestamp situations that occur while
FileMaker Server is running. Typical events that are logged include
For information on the types of statistics that are collected in the FileMaker Server startup and shut down, database file opening and
Statistics Log, see “Viewing usage statistics for FileMaker Server” closing, guests logging on and off, tasks that execute on schedules,
on page 7-7. and changes to FileMaker Server properties.
Setting a size limit for the event log Your system administrator should be able to give you the
information you need to complete the required directory service
(Mac OS) preference settings.
You can set a maximum size for the Server Event Log (Mac OS 8.6
For information about setting up a directory service, see the
to 9.1) or Events.log (Mac OS X), which records with a timestamp
Directory Service folder on the FileMaker Server CD.
situations that occur while FileMaker Server is running. Typical
events that are logged include FileMaker Server startup and shut Registering FileMaker Server with a directory service
down, database file opening and closing, guests logging on and off,
Note This feature requires TCP/IP to be the selected network
tasks that execute on schedules, and changes to FileMaker Server
protocol.
preferences.
To register FileMaker Server with a directory service:
To set the size of the event log:
1. In the Properties (Windows) or Preferences (Mac OS) dialog box,
1. In the Preferences dialog box, click the Logging tab.
click the Directory Service tab.
2. For Maximum size of Event Log, select a maximum size in
megabytes.
The minimum size setting for the log is 1 MB and the maximum is
40 MB.
3. Set any other options, then click OK.
The distinguished name specifies the location of FileMaker Server in 3. Choose one of the following options for user authentication.
the directory service. For example:
Choose To
ou=FileMaker,dc=mydomain,dc=Sales
Log on anonymously Log on without specifying an account name and
Spaces after commas are optional.
password
5. Set any other options, then click OK. Specify account Log on using the account name and password you specify
name and password
Specifying the authentication method (Windows)
To specify how to authenticate FileMaker Server to a directory 4. Set any other options, then click OK.
server:
1. In the Properties dialog box, click the Directory Service tab. Publishing your contact information to your
2. Select Register FileMaker Server with a directory service. directory service
3. Choose from the following options for user authentication. As the FileMaker Server administrator, you can publish your name,
location, phone number, and e-mail address to your directory
Choose To service. This is useful if the directory service administrator needs to
Use Windows Use the account name and password of a Windows contact you if, for example, hosted databases are unavailable for
Authentication domain to access Microsoft Active Directory guest access.
Log on as current user Log on using the current Windows account, if Use To publish contact information for the FileMaker Server
Windows Authentication is selected administrator:
Log on anonymously Log on without specifying an account name and 1. In the Properties (Windows) or Preferences (Mac OS) dialog box,
password. (This option is not available if Use Windows click the Directory Service tab.
Authentication is selected.)
2. Select Register FileMaker Server with a directory service.
Specify account Log on using the account name and password you specify
name and password 3. Click Options.
4. In the Options dialog box, enter the contact information you want
4. Set any other options, then click OK. to publish.
For example:
Specifying the authentication method (Mac OS)
If you are using Windows 2000 Active Directory, for the Owner
To specify how to authenticate FileMaker Server to a directory field:
server: CN=user1,CN=users,dc=mydomain,dc=filemaker,dc=com
1. In the Preferences dialog box, click the Directory Service tab. If you are using another LDAPv3-compliant directory service, for
2. Select Register FileMaker Server with a directory service. the Owner field:
Marie Durand
5. Click OK.
Configuring FileMaker Server (Windows and Mac OS) 6-17
1 Mac OS: Disable system sleep in the Energy Saver control panel Whenever FileMaker Server restarts after sleep or a forced
(Mac OS 8.6 to 9.1) or Energy Saver preferences (Mac OS X) by shutdown, you should always check the Application Log (Windows
setting the slider control to Never in the Put the system to sleep 2000) or Server Event Log (Mac OS 8.6 to 9.1) or Events.log
whenever it is inactive area. (Mac OS X) for database corruption notifications. For more
information about viewing the events, see “Viewing activities in the
If sleep is enabled on the computer running FileMaker Server, it’s Event Viewer (Windows 2000)” or “Viewing activities in the event
important to understand how FileMaker Server reacts, should the log (Mac OS)” on page 7-20.
computer enter sleep mode:
Also, check your scheduled tasks to ensure that important backups or
1 If there are no guests connected to hosted files when the operating
scripts were not scheduled to run while the operating system was
system notifies FileMaker Server that it is going to sleep,
asleep or off. These tasks will not run until the next scheduled time
FileMaker Server flushes the cache to disk and leaves hosted
when FileMaker Server is running and the operating system is
databases open. Because the cache is saved to disk before the
awake.
computer sleeps, hosted databases experience no data loss and are
open when the operating system wakes up. To find out the last time a scheduled task ran:
Note Database backups or scripts scheduled in FileMaker Server do 1. Click the Start button > Programs > FileMaker Server Console
not run while the operating system is sleeping. (Windows 2000) or bring FileMaker Server to the foreground
1 If there are guests connected to FileMaker Server when the (Mac OS).
operating system notifies FileMaker Server that it is going to sleep, 2. Click Schedules in the FileMaker Server Console Tree (Windows
FileMaker Server responds to the operating system, instructing that 2000) or choose Window menu > Schedules Window (Mac OS).
it should not sleep while FileMaker Server is running.
3. Look at the time and date displayed in the Last Run column.
If the operating system shuts down unexpectedly while guests are
connected and before the cache can be written to disk (for example,
because the battery is critically low, the computer is overheating, or
a user turns off the server computer in an emergency),
FileMaker Server attempts to recover the state of hosted files when
it restarts. As it opens the files located in the FileMaker Server 5.5
folder (or subfolders one level down), FileMaker Server performs a
consistency check on each file. If a file is found to be corrupt,
FileMaker Server logs a corruption event in the Application Log
(Windows 2000) or Server Event Log (Mac OS 8.6 to 9.1) or
Events.log (Mac OS X).
Important Files that were open but are not located in the
FileMaker Server folder (or subfolders one level down) are not
reopened or checked for consistency.
Chapter 7
Administering FileMaker Server (Windows and Mac OS)
This chapter provides information about starting and stopping
FileMaker Server and administering hosted files.
Starts the FileMaker
Server service
Note For information about administering FileMaker Server running Stops the FileMaker
in Red Hat Linux, see chapter 9, “Using FileMaker Server in Red Server service
Hat Linux.”
Sets FileMaker Server
to start up
automatically or
Starting FileMaker Server (Windows NT) manually
To start the FileMaker Server service: Services control panel (Windows NT)
1. Place the FileMaker Pro 5.x files that you want FileMaker Server
Note The Services control panel also lets you change how
to open—or shortcuts to those files—in the same folder as
FileMaker Server starts: either manually or automatically. If you
FileMaker Server (or in subfolders one level down).
want to start FileMaker Server manually when Windows restarts,
Up to 125 FileMaker Pro 5.x database files can be automatically click the Startup button, then click Manual. If you want
opened when FileMaker Server starts up. FileMaker Server to start automatically when Windows restarts,
2. Click the Start button > Settings > Control Panel. click the Startup button, then click Automatic.
3. Double-click the Services icon. For information about starting the FileMaker Server service from the
command prompt, see “Using the command line to automate tasks
(Windows)” on page 8-8.
3. Copy or drag the alias into the Startup Items folder in your
System Folder. Starting FileMaker Server (Mac OS X)
FileMaker Server running in OS X has two components: the
configuration application, called FileMaker Server Config, and the
server application. They are started (and stopped) separately.
7-4 FileMaker Server Administrator’s Guide
You can also make an alias to start FileMaker Server Config Quitting FileMaker Server (Mac OS X)
automatically each time you start your computer. See the next
section for more information. FileMaker Server running on OS X has two components: the
configuration application, called FileMaker Server Config, and the
Making an alias for FileMaker Server Config server application. They are stopped (and started) separately.
Note You can make an alias for FileMaker Server Config, but not for
the server itself.
Quitting the FileMaker Server Config application
To quit the FileMaker Server Config application, choose FMServer
To make an alias for FileMaker Server Config: Config menu > Quit FMServer Config.
1. In the Finder, select the FileMaker Server Config icon in the
FileMaker Server 5.5 folder.
Stopping the FileMaker Server application (Mac OS X)
Stopping the FileMaker Server application disconnects all
2. Choose File menu > Make Alias.
FileMaker Pro guests and closes all database files hosted by
You see an alias of FileMaker Server Config in the application FileMaker Server.
folder.
To stop FileMaker Server, click the Stop Server button in the
FileMaker Server window.
Application alias
Guests see a notification dialog requesting that they close the files
3. In the Login Items pane of the Login preferences, click Add.
hosted by FileMaker Server. If guests don’t close the files, the dialog
4. Navigate to the alias you just made and click Open. reappears before the files are closed by FileMaker Server.
5. Close the Login preferences window.
It might take FileMaker Server several minutes to complete the
quitting process.
Starting the FileMaker Server application (Mac OS X)
1. Place the FileMaker Pro 5.x files that you want FileMaker Server
to open in the same folder as FileMaker Server (or in subfolders one Using remote administration
level down). Add an extension to a filename if it does not have one.
You can use FileMaker Pro 5.x to view information about guests and
Up to 125 FileMaker Pro 5.x database files can be automatically control database files hosted by one or more servers from a different
opened when FileMaker Server starts up. computer than the one running FileMaker Server. This process is
2. In the FileMaker Server window, click the Start Server button. called remote administration.
Mac OS 8.6 to 9.1: You can also control the hosted files and guests
using the same computer that’s running FileMaker Server. This
process, using FileMaker Server 5.5, is called local administration.
Administering FileMaker Server (Windows and Mac OS) 7-5
The remote administration capability in FileMaker Server is If you disable remote administration in FileMaker Server or you stop
provided through three FileMaker Pro 5.x databases. These or quit FileMaker Server, the remote administration databases are
databases are created in the server computer’s temporary directory removed from the server computer. If remote administration is
when you enable remote administration: enabled in the Administration tab of the Properties (Windows) or
1 in the Administration tab of the properties (Windows) or Preferences Preferences (Mac OS) dialog box or in the UseRemoteAdmin
(Mac OS) dialog box preference parameter (Red Hat Linux), when you restart
FileMaker Server, the remote administration files are recreated.
1 with the UseRemoteAdmin preference parameter (Red Hat Linux)
1 when you start FileMaker Server (if remote administration is Important
already enabled) Windows and Mac OS X: Do not use the remote administration
capability in FileMaker Pro 5.x on the server computer to administer
The databases are created in a subdirectory named Remote FileMaker Server.
Administration, which appears as an active folder when you view the Mac OS 8.6 to 9.1: You can administer FileMaker Server by using
Folders tab of the Remote Administration window. Likewise, the the remote administration capability in FileMaker Pro 5.x or the local
remote administration databases appear when you view the Files tab in administration capability in FileMaker Server.
the Remote Administration window. However, the remote
administration databases do not appear in the Hosts dialog box when When you administer FileMaker Server remotely, your
you use FileMaker Pro 5.x to view hosted files on your server administration capabilities are limited depending on whether or not
computer. the Server Administration plug-in for FileMaker Pro is installed on
the remote computer.
The names of the remote administration databases contain the name
of the FileMaker Server computer. The computer name is truncated If the Server Administration plug-in is not installed on the remote
if it exceeds 31 characters when combined with the name of a remote computer, you can:
administration database. This name defaults to the computer’s 1 view a list of folders that contain database files hosted by
system name, but you can change the name displayed in the Hosts FileMaker Server
dialog box using the Administration tab of the Properties (Windows)
or Preferences (Mac OS) dialog box or in the CustomServerName 1 view a list of database files hosted by FileMaker Server and the
preference parameter (Red Hat Linux). number of guests connected to each
1 view a list of all guests and the database files that they are
For example, if your FileMaker Server computer is named Database connected to
Server, you see the following filenames:
1 view usage statistics for FileMaker Server
1 Database Server_Admin
1 Database Server_Usage If the Server Administration plug-in is installed on the remote
computer, you can also:
1 Database Server_Data
1 open FileMaker Pro files for access by FileMaker Pro guests
through FileMaker Server
7-6 FileMaker Server Administrator’s Guide
1 close files hosted by FileMaker Server Note You can install the Server Administration plug-in manually, if
1 disconnect a selected FileMaker Pro guest from one or all hosted you want. See chapter 10, “Manually installing the Server
files Administration plug-in on a remote computer.”
1 send messages to guests of hosted files For more information about automatically downloading plug-ins, see
1 display detailed information about hosted files and guests “Allowing software updates to be downloaded automatically” on
page 6-7.
Automatically downloading the Server Administration
Opening the Remote Administration window
plug-in to a remote computer
Note FileMaker Pro 5.x must be installed on the remote computer
To automatically download the Server Administration plug-in to a
before you can administer FileMaker Server remotely.
remote computer:
1. In the FileMaker Server Properties (Windows) or Preferences To administer FileMaker Server remotely:
(Mac OS) dialog box, click the Files tab and Select Allow FileMaker 1. Log on to a Windows client computer or a computer running the
Pro guests to download updates automatically. Mac OS located on the same network as your FileMaker Server
Red Hat Linux: Enable the UseAutoUpdate preference parameter. computer.
For more information, see “Enabling Auto Update in FileMaker 2. Click the Start button > Programs > FileMaker Pro 5.x (Windows) or
Server” on page 9-8. double-click the FileMaker Pro 5.x application icon (Mac OS).
2. In the FileMaker Server Properties (Windows) or Preferences 3. Choose File menu > Open, and then click Hosts.
(Mac OS) dialog box, click the Administration tab and enable remote
4. Select the name of your FileMaker Server in the list of hosted
administration.
databases, then click Open.
Red Hat Linux: Enable the UseRemoteAdmin preference parameter.
Tip For information on changing the name that appears in the list, see
For more information, see “Enabling remote administration in
“Specifying a custom host name” on page 6-10.
FileMaker Server” on page 9-10.
5. Type the remote administration password, if you are prompted to
3. Instruct users of guest computers to enable automatic download in
enter it.
FileMaker Pro 5.5 as follows: Start FileMaker Pro, choose Edit
menu > Preferences > Application (Mac OS 8.6 to 9.1) You see the FileMaker Server Remote Administration window.
or FileMaker Pro menu > Preferences > Application (Mac OS X).
4. Click the Plug-ins tab and select Auto Update.
When you open the Remote Administration window, the Server
Administration plug-in is downloaded to the remote computer and
automatically enabled in FileMaker Pro.
Administering FileMaker Server (Windows and Mac OS) 7-7
To display usage statistics for FileMaker Server, click Usage in the Statistic Description
Remote Administration window.
Cache Unsaved % Percentage of cache that is currently unsaved. This should be
You see the Usage Statistics window. a relatively low number, such as 0 or 5, so you won’t lose
data if you experience a system crash. If the number is
Click to reverse the sort order consistently high, consider increasing the frequency with
which the cache is flushed.
When FileMaker Server starts, it automatically opens or hosts all 1 Mac OS 8.6 to 9.1: You can open a file by dragging a
multi-user files in the FileMaker Server 5.5 folder including those in FileMaker Pro 5.x file icon onto the FileMaker Server application
subfolders one level down. It also opens single user files, if you have icon or onto the local administration window.
enabled the Allow FileMaker Server to host Single User files option in the 1 Windows: You can open a file by using the command prompt. See
Files tab of the Properties (Windows) or Preferences (Mac OS) dialog “Using the command line to automate tasks (Windows)” on page 8-8
box or the HostSingleUserFiles preference parameter (Red Hat for more information.
Linux). For more information, see “Allowing single user files to be
hosted” on page 6-7. Don’t use personal file sharing to share 1 Mac OS: You can use Apple events to open files. To host files
FileMaker Pro files. while working on the server computer, see “Hosting FileMaker Pro
5.x files (Mac OS 8.6 to 9.1)” on page 7-14. For more information
Note To open database files while administering remotely, you must about Apple events, see the AppleScript Examples folder inside the
have the Server Administration plug-in for FileMaker Pro installed FileMaker Server 5.5 folder.
on the remote computer. See “Automatically downloading the 1 If you are hosting large numbers of files or guests, you might
Server Administration plug-in to a remote computer” on page 7-6. improve Remote Administration performance by increasing the
FileMaker Pro cache size. For more information, see the
To open files remotely while FileMaker Server is running: FileMaker Pro 5 User’s Guide.
1. In FileMaker Pro, click Open File in the Remote Administration 1 You can use the Multi-User (Hidden) command in
window. FileMaker Pro 5.x to prevent subordinate related files from
You see a dialog box with a list of FileMaker Pro 5.x files available appearing in the Hosts dialog box. For more information, see the
for hosting, organized by folder. FileMaker Pro 5 User’s Guide.
2. Choose a database in the Select a database file or folder list, then 1 Mac OS X: Add an extension to a filename if it does not have one.
click OK.
FileMaker Server opens the file, and the database name appears in Closing hosted files
the list in the Remote Administration window (if you are viewing To close a database and disconnect any guests accessing it:
database information in the list). 1. In the Remote Administration window, choose the Folders or Files
If you selected a folder, FileMaker Server opens all of the files in that tab (if it’s not already selected) to display a list of open databases.
folder. 2. Select a file or folder in the list.
1 Windows: You can open a file by dragging a FileMaker Pro 5.x You see the Close File dialog box with the name of the file or folder
file icon and dropping it on the FileMaker Server application icon to be closed in the title bar.
(fmserver.exe), if the FileMaker Server service is already running
7-10 FileMaker Server Administrator’s Guide
Tips
1 Mac OS: To close files while working on the server computer, see
“Closing hosted files (Mac OS 8.6 to 9.1)” on page 7-15.
Type your message here
1 Mac OS: You can also close files using Apple events. For more
Enter the number of minutes
until FileMaker Server will information about Apple Events, see the AppleScript Examples
disconnect guests folder in the FileMaker Server 5.5 folder.
1 Windows: You can also close files from the command line. See
4. Enter text for the options in the dialog box, or accept the default “Using the command line to automate tasks (Windows)” on page 8-8
message and settings. for more information.
Minutes until guest forced Enter a value (the default is 5 minutes or the last-
to disconnect entered value).
Administering FileMaker Server (Windows and Mac OS) 7-11
Windows and Mac OS X: You can also send a message to guests If you don’t have exclusive access, FileMaker Pro provides a way for
while working on the server computer by scheduling a Send Message you to notify other guests and gain exclusive access to the database
task. For more information, see chapter 8, “Scheduling without using FileMaker Server messaging. For more information,
administrative tasks (Windows and Mac OS).” see FileMaker Pro Help.
Listing hosted files and guests (Mac OS 8.6 to 9.1) To sort items in a list, click a column heading.
The local administration window lists hosted databases and the
The column heading darkens and the triangle control above the
guests who are using them. You can choose to display information
scrollbar indicates the current sort order of the selected column.
by folder, files (databases), or guest.
This symbol Indicates the selected column is sorted in
Click a tab to display a different Click a column heading to sort the list Ascending order (A–Z, 0–n, or shortest to longest for time
view of databases or guests by that column. Sort order is indicated
by the triangle above the scrollbar durations)
Click this tab To see To unsort the list, click the heading of the sorted column to deselect
it.
Folder A list of the database files hosted by FileMaker Server
grouped by the folder in which they reside. Also included is To resize the width of a column, place the pointer over a column
the number of files in each folder. heading border. When the pointer changes to , drag it horizontally.
Files A list of the database files hosted by FileMaker Server. Also
included is the status (Open, Opening, Closing, Backing up,
Pausing, Paused, Disk Full, or Exclusive) and the number of
guests connected to each database.
7-14 FileMaker Server Administrator’s Guide
Selecting information in scrolling lists (Mac OS 8.6 to 9.1) To display usage statistics, in FileMaker Server choose
The following table describes keyboard shortcuts for selecting Window menu > Usage Statistics.
information in scrolling lists.
You see the Usage Statistics window.
Use this shortcut To do this
Click an entry Select a row
Double-click an entry Switch to the tab for that entry and scroll to display the
selected entry in the new tabbed screen. For example,
if you double-click a filename in the Folders tab, the
display changes to the Files tab and scrolls to show the
file.
Shift-click another entry Extend the current selection For information about the statistics displayed, see “Viewing usage
statistics for FileMaker Server” on page 7-7. For information about
2-click another entry Deselect the entry, if it was selected, or select the entry
where usage statistics are stored and charting them, see “Recording
without including entries between it and your original
selection usage statistics and setting size limits” on page 6-12.
1 You can Shift-click additional files in the Open dialog box to open
more than one file at a time.
Type your
message here
FileMaker Pro 5.x to prevent subordinate related files from Minutes until guests Enter a value (the default is 5 minutes or the
appearing in the Hosts dialog box. For more information, see the forced to disconnect last-entered value).
FileMaker Pro 5 User’s Guide.
7-16 FileMaker Server Administrator’s Guide
5. Click OK. 5. Enter text for the options in the dialog box, or accept the default
The file or folder name in the list changes to italicized text to show settings. For more information about disconnection options, see
that FileMaker Server is closing the file. “Disconnecting guests” on page 7-10.
Guests see a notification dialog box with your message requesting 6. Click OK.
they close their connection to the file. If guests don’t close the file, The guest name in the list changes to italics to show that
the message repeats approximately one minute before the file is FileMaker Server is attempting to disconnect the guest.
closed by FileMaker Server. 7. The selected guest sees a notification dialog box with your
When the set time elapses, FileMaker Server disconnects any message requesting that the guest disconnect from the database. If
remaining guests and closes the file or files in the folder. The file or the guest doesn’t disconnect, the message repeats approximately one
folder name no longer appears in the local administration window. minute before the guest is disconnected.
Completing the process of closing a folder, a large database file, or a 8. When the set time elapses, FileMaker Server disconnects the guest
file with many connected guests may take several minutes. and the guest’s name disappears from the Guests tab in the
administration window.
Disconnecting guests (Mac OS 8.6 to 9.1)
To disconnect a guest of a hosted database: Sending messages to guests (Mac OS 8.6 to 9.1)
1. In FileMaker Server, choose Window menu > Administration To send a message to one or more guests:
Window. 1. In FileMaker Server, choose Window menu > Administration
2. Click the Guests tab to display a list of guests who are currently Window.
connected to hosted databases. 2. In the Administration window, make a selection.
3. Select a guest that you want to disconnect from hosted databases. Select To send a message to
Tip You can Shift-click additional guests in the list to disconnect A database file All guests of the database
more than one at a time.
A folder Guests of the databases in the folder
4. Choose File menu > Disconnect Guest.
A guest One guest
You see the Disconnect selected guests dialog box.
Nothing All guests
Select
FileMaker Server
usage statistics
counters to add
4. In the Message to send box, type your message, then click OK. to your chart
FileMaker Server sends the message to the selected recipient(s).
Click to see your chart
FileMaker Server
usage statistics
counters
Performance Monitor (Windows NT )
Tip You can use the Performance Monitor on a Windows client Tip Transactions, Network KB/sec, Disk KB/sec. Cache Hit %, and Cache
computer or the System Monitor on a Windows 2000 client Unsaved % give you the most information about how your system is
computer to view usage statistics for FileMaker Server remotely performing.
when the server is also a Windows computer. 9. Click Close.
Monitoring performance (Windows 2000) Real-time statistical information for FileMaker Server appears in the
System Monitor. For information about the statistics displayed, see
Using the Windows System Monitor, you can chart real-time
“Viewing usage statistics for FileMaker Server” on page 7-7.
statistics for various aspects of FileMaker Server performance.
For more information about the error conditions reported in the event Mac OS 8.6 to 9.1: You can have the log file open when
log, see appendix C, “Event log messages and troubleshooting.” FileMaker Server is running, but you won’t see recent updates in the
file until you close the log file and reopen it. A new log file is created
Keeping event data current (Windows) each time you start FileMaker Server. The log from the previous
You might want to configure the Event Viewer to overwrite event session is backed up in the FileMaker Server 5.5 folder and renamed
information, because the default setting is to stop recording events Server Last Event Log. Therefore, you always have the current log
when the application log becomes full. If you have many databases file and the previous one available for review. To save a specific log
open with many users accessing them, and if you flush the cache file, use the Finder to rename it before it is overwritten by
often, the log could fill up quickly and the information in the Event FileMaker Server.
Viewer could quickly become out of date.
Mac OS X: You can have the log file open in the OS X console
To overwrite event information when the log is full: application when FileMaker Server is running. Events are logged
continuously, with the most recent log entry at the bottom of the
1. Choose one of the following:
console application window. Events.log is created when FileMaker
1 Windows NT: In the Event Viewer, choose Log menu > Server starts, only if there is no existing Events.log. Activities are
Log Settings. added to Events.log until it reaches the maximum size, at which point
1 Windows 2000: In the Event Viewer, choose Action menu > it is renamed Events-old.log, and a new Events.log is created.
Properties.
You can set a maximum size for the log file to prevent it from taking
2. For Event Log Wrapping, select Overwrite Events as Needed. up too much space on your disk. For more information, see “Setting
3. Click OK. a size limit for the event log (Mac OS)” on page 6-15.
Tip You might want to increase the Maximum Log Size setting from For more information about the error conditions reported in the event
the default 512 KB to 4096 KB or more, depending on how much log, see appendix C, “Event log messages and troubleshooting.”
FileMaker Server activity you anticipate on your server computer.
Viewing activities in the event log (Mac OS) Recalculating the Today function
The Server Event Log (Mac OS 8.6 to 9.1) or Events.log (Mac OS X) in hosted databases
file is created in the FileMaker Server 5.5 folder. You can use any The Today function in FileMaker Pro updates whenever a database
application capable of opening plain text files or the Mac OS X file is opened. If a database file you’re hosting with
console application to view or print it. FileMaker Server contains fields that use the Today function, you
must close that file and reopen it each day for this function to
recalculate correctly. See the FileMaker Pro 5 User’s Guide for
information about the Today function.
Administering FileMaker Server (Windows and Mac OS) 7-21
Tip You can avoid using the Today function by creating a calculation A message appears stating that the Today function is being
field that uses the Status(CurrentDate) function in FileMaker Pro. calculated. This process may take some time depending on the
number of records and other database calculations in the file.
If you have the Server Administration plug-in installed on a client
computer, you can use the FileMaker Server remote administration Tips
capability to recalculate the Today function as described below.
1 You can automate the process of opening and closing files by
Mac OS 8.6 to 9.1: You can alternatively open and close the database setting up a schedule in FileMaker Server to run a .CMD script
using the local administration capability as described on page 7-14. (Windows) or a system-level script (Mac OS). For more information
about running scripts on a schedule, see chapter 8, “Scheduling
To recalculate the Today function: administrative tasks (Windows and Mac OS).”
1. Log on to a Windows client computer or a computer running the 1 Windows: You can use the Schedule service provided with
Mac OS located on the same network as your FileMaker Server Windows to perform these steps each day. See the sample files in the
computer. RCToday folder in the Examples folder, inside the
FileMaker Server 5.5 folder, and the Windows documentation for
2. Click the Start button > Programs > FileMaker Pro 5.x (Windows) or
more information about the Schedule service.
double-click the FileMaker Pro 5.x application icon (Mac OS).
3. Click Open an existing file, then click OK.
1 Mac OS 8.6 to 9.1: You can automate how you recalculate the
Today function in hosted databases using the sample AppleScript
4. Click Hosts and select the name of your FileMaker Server named Recalculate Today Function located in the AppleScript
computer. Examples folder inside the FileMaker Server 5.5 folder.
5. In the Remote Administration window, select the database
containing the Today function in the Files or Folders tab, then click
Close File.
6. Click Open File, select the file that you just closed, then click OK.
Closing and reopening the database in FileMaker Server causes the
Today function to be recalculated by the next FileMaker Pro guest
who opens the hosted file.
7. Choose File menu > Close to close the Remote Administration
window.
8. In FileMaker Pro, choose File menu > Open, then click Hosts.
9. Double-click the file containing the Today function to access it as
a guest.
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Chapter 8
Scheduling administrative tasks (Windows and Mac OS)
You can create schedules to perform these tasks: To create a scheduled task:
1 back up hosted databases 1. Click the Start button > Programs > FileMaker Server Console.
1 run command files (Windows) You see the FileMaker Server Console. FileMaker Server is selected
1 run scripts (Mac OS) in the Console Tree and the Details Pane displays the configuration
assistants.
1 send messages to guests
2. Click Task Scheduler in the Details Pane of the FileMaker Server
You can define up to 50 schedules in FileMaker Server. If you set up Console.
schedules that overlap, FileMaker Server starts the first task and
holds the next task in queue. When the first task has completed, the
next task will begin. You see the Task Scheduling assistant.
Windows: In addition to defining scheduled tasks in 3. Follow the directions provided by the assistant to define a task and
FileMaker Server, you can also automate administrative tasks by set up a schedule to run the task automatically.
using the command line interface. You can use utilities that come
with Windows, such as Windows Backup and Schedule services, for
running automated tasks similar to those provided by
Scheduling tasks to run automatically
FileMaker Server. (Mac OS 8.6 to 9.1)
1. Choose Schedules menu > New Schedule.
Scheduling tasks to run automatically You see the New Schedule dialog box.
(Windows)
You can use the Task Scheduling assistant to define three unique
kinds of tasks and set the times that they execute. You can:
1 schedule database backups
1 run command files
1 send messages to guests of hosted databases
8-2 FileMaker Server Administrator’s Guide
Type a name for the scheduled task Scheduling database backups (Mac OS 8.6 to 9.1)
1 For Operate on, choose one of the following options:
Choose a Choose To
task type
All Databases Back up all hosted databases that are currently open
Choose the files
Choose a (or files in a
backup location A specific folder name Back up hosted databases in the selected folder
folder) that the
(if applicable) task should in the pop-up menu
operate on, or
choose No
Databases 1 For Back up to, click Specify and locate a folder that you want
Set the day FileMaker Server to store your backups in, or create a new folder.
and time the
schedule
should run Tips
1 Be sure to specify a folder that is not in the same folder as the
Enable or disable the
FileMaker Server application (or a subfolder one level down).
scheduled task Otherwise, your backups could accidentally be opened after a server
restart because FileMaker Server automatically opens all databases
2. In the New Schedule dialog box, type a name for the task in the in this location on startup.
Schedule Name text box.
1 It’s important that you have enough disk space on the backup
3. Choose the type of task (Back Up Database, Run Script, or Send destination disk. For more information, see “Making sure you don’t
Message) from the pop-up menu. See the sections following step 6 run out of disk space during backups” on page 8-10.
for more information.
4. Click one or more days you want the task to be performed. Running a script (Mac OS 8.6 to 9.1)
5. Click one or more hours and the up arrow for Start at n minutes past 1 For Operate on, choose one of the following options:
the hour to set the time you want the task to be performed. Choose To
To deselect a day or hour, click it again. All Databases Have the script affect all hosted databases that are
Note A new scheduled task is enabled by default, which means the currently open
task will run at its scheduled time after you close the New Schedule A specific folder name Run the script on all databases in the selected folder
dialog box. For more information about enabling and disabling in the pop-up menu
scheduled tasks, see page 8-7. No Databases Run a non-database related script
6. Click OK.
Note For an example using the No Databases option, see the example
AppleScript named Run a Schedule in the AppleScript Examples
folder inside the FileMaker Server 5.5 folder.
Scheduling administrative tasks (Windows and Mac OS) 8-3
1 For Specify Script, click Specify and locate an AppleScript on your 2. In the Schedules window, click New.
system that you want to run. 3. Type a name for the task in the Schedule Name text box.
4. Choose the type of task (Back Up Database, Run Script, or Send
Sending messages to guests of hosted databases
Message) from the pop-up menu. See the sections following step 7
(Mac OS 8.6 to 9.1) for more information.
1 For Operate on, choose one of the following options: 5. Click one or more days you want the task to be performed.
Choose To 6. Click one or more hours and the up arrow for Minutes after the hour
All Databases Send a message to all users who are currently to set the time you want the task to be performed.
connected to hosted databases
To deselect a day or hour, click it again.
A specific folder name in Send a message to guests of all open databases in the
Note A new scheduled task is enabled by default, which means the
the pop-up menu selected folder
task will run at its scheduled time after you close the Schedules
window. For more information about enabling and disabling
1 Type your message in the text box. scheduled tasks, see page 8-7.
7. Click OK.
Scheduling tasks to run automatically
Scheduling database backups (Mac OS X)
(Mac OS X) 1 For Operate on, choose one of the following options:
1. Choose Window menu > Schedules Window.
Choose To
Type a name for the Choose the files that the All Databases Back up all hosted databases that are currently open
scheduled task task should operate on
Specify Back up hosted databases in the selected folder
Choose a
task type
1 For Back up to, click Specify and locate a folder that you want
FileMaker Server to store your backups in, or create a new folder.
Choose a
backup
location (if Tips
applicable)
1 Be sure to specify a folder that is not in the same folder as the
Set the day FileMaker Server application (or a subfolder one level down). Otherwise,
and time the
schedule your backups could accidentally be opened after a server restart because
should run
FileMaker Server automatically opens all databases in this location on
Enable or startup.
disable the
scheduled
task
8-4 FileMaker Server Administrator’s Guide
1 It’s important that you have enough disk space on the backup Viewing scheduled tasks in the Schedules
destination disk. For more information, see “Making sure you don’t
run out of disk space during backups” on page 8-10. list (Windows)
After you create scheduled tasks, they appear in the Schedules list.
Running a script (Mac OS X) The list shows you a summary of each defined schedule, including
1 For Operate on, choose one of the following options: the last time the task ran and the next time it will run.
Choose To To display the Schedules list, select Schedules in the Console Tree.
All Databases Have the script affect all hosted databases that are currently
open Click buttons on the toolbar to Drag the border to Click a column heading
administer scheduled tasks change the column width to sort by this column
No Databases Run a non-database related script
1 For Specify Script, click Specify and locate a script on your system
that you want to run. Add an extension to a script filename if it does
not have one.
Note The tools available on the toolbar change depending on your Use this
selection in the FileMaker Server window. Therefore, not all tools tool To perform this action
described below are always visible. Prevent all scheduled tasks from running, even if they are enabled
(checked) in the Schedules list. This option lets you turn off all
Use this schedules at once and is convenient for performing administrative
tool To perform this action
tasks on the server computer. When you click this button,
Display the information that was previously displayed in the Details checkmarks of enabled tasks are dimmed in the Schedules list.
Pane of the FileMaker Server Console. Information is displayed in
Allow all scheduled and enabled tasks to run. Tasks that you have
reverse historical order.
individually disabled will not run.
Display the information that was previously displayed in the Details
Duplicate one or more selected scheduled tasks to use as a template
Pane of the FileMaker Server Console. This button activates after
for creating a new scheduled task.
you have used the Back button (above) to display a previous page in
the Details Pane and lets you go “forward” in historical order. Display FileMaker on the Web information in the Details Pane of the
console, which gives you easy access to the official FileMaker, Inc.
Move the selection up one level in the folder hierarchy in the Console
web site. Click this tool again to return to the previously displayed
Tree.
page in the Details Pane.
Hide the Console Tree.
Tip You can place the pointer over a tool to display a description of it.
Delete the current selection.
Updating Last Run and Next Run information (Windows)
Display properties for the current selection. Last Run and Next Run information gets updated in the Schedules list
every 15 seconds. You can update it more often, if you want.
Update information displayed in the Details Pane of the
FileMaker Server Console (such as the last time a schedule ran). To update the information about when a scheduled task ran last and
Display procedural FileMaker Server Help.
when it will run again, select one or more scheduled tasks and choose
Action menu > Refresh.
Open the New Schedule assistant to create a new schedule.
Click a column heading to sort the list by that column. The following table describes keyboard shortcuts for selecting
Sort order is indicated by the triangle above the scrollbar information in scrolling lists.
Drag the border to Click to reverse the sort order of the
change the column width list based on the selected column Use this shortcut To do this
Click an entry Select a row
Click a checkbox to Shift-click another entry Extend the current selection
disable or enable
an individual 2-click another entry Deselect the entry, if it was selected, or select the entry
scheduled task
without including entries between it and your original
selection
Click a Home key Scroll to the top of the list (Mac OS 8.6 to 9.1)
checkbox to
disable or End key Scroll to the bottom of the list (Mac OS 8.6 to 9.1)
enable an
individual
scheduled For information on working with lists, see “Sorting and resizing
task
columns (Mac OS 8.6 to 9.1)” on page 7-13.
2. Choose Action menu > Properties (Windows) or Schedules menu > You see a confirmation message asking you to confirm that you want
Edit Schedule (Mac OS). to delete the selected schedule.
See page 8-2 (Mac OS 8.6 to 9.1) or page 8-3 (Mac OS X) for an Note You can’t undo the deletion of a schedule.
illustration of the options in the Edit Schedule dialog box. 3. Click OK.
3. Make changes to the scheduled task, then click OK.
Using the command line to automate tasks fmserver pause [path] Pause activity on specific or all FileMaker Pro files.
Pause files before copying them to another folder, for
(Windows) example, when backing them up. Useful with the NT
Backup and Schedule services. If you don’t specify a
You can use the DOS command line interface to automate tasks with
path, all hosted files are paused.
FileMaker Server, such as backing up files using the Windows
Pause causes all changes for a particular file to be
Backup and Schedule services, or administering files from the
written from cache to disk and prevents guests from
FileMaker Server computer. making any changes to the file until the file is
“resumed.” After a file is successfully paused, it’s safe
to copy it using a script or back-up program.
Scheduling administrative tasks (Windows and Mac OS) 8-9
To access the command line interface: fmserver close Send a message to guests of the Expenses file and
expenses.fp5 -m “I’ll be close it in 10 minutes.
1. Open an MS-DOS window using the Command Prompt icon
closing the Expenses file in
(Windows NT) or click the Start button > Programs > Accessories > 10 minutes” -t 10
Command Prompt (Windows 2000).
fmserver pause Pause all currently hosted FileMaker Pro files,
2. At the command prompt, switch to the FileMaker Server 5.5 which restricts guest activity to all hosted files.
folder. If you installed FileMaker Server in the default location, type:
fmserver pause Pause the Expenses file, which restricts guest
cd c:\Program Files\FileMaker\FileMaker Server 5.5 expenses.fp5 activity to that file.
3. Type fmserver followed by a FileMaker Server command and fmserver resume Resume all paused files.
any optional parameters and switches. fmserver resume Resume the paused Expenses file.
The following table contains examples of FileMaker Server expenses.fp5
commands you can use.
For more examples, see the FileMaker Server sample files (installed
Use this command To in the Examples folder in the FileMaker Server 5.5 folder) or use the
fmserver start Start the FileMaker Server service and open all
fmserver /? command at the command prompt to view a list of
multi-user FileMaker Pro files in the available commands. For general information about using the
FileMaker Server 5.5 folder (and subfolders one command prompt, see your Windows documentation.
level down).
The process of backing up hosted databases using the command line Using a script to automate tasks (Mac OS)
is to create a directory in which to temporarily store the backups,
pause hosted databases to limit access to them on your network, copy You can use a script to automate administrative tasks performed by
the files to the new directory, restore availability of the files to FileMaker Server. For more information about AppleScript
guests, and remove the temporary backup directory you created. application programs that are provided with FileMaker Server and
These steps are described in detail below. about supported Apple events, see the AppleScript Examples folder
inside the FileMaker Server 5.5 folder.
1. Use the DOS mkdir command to create a new directory, for
example, Backups.
2. Use the fmserver pause command, which pauses a specified
Making sure you don’t run out of disk space
file or files hosted by FileMaker Server. during backups
Guest activity on paused database files is restricted, so it’s best to It’s important that the destination disk where you plan to store your
limit overall pause time as much as possible. hosted files and backups has plenty of free space. If the hard disk
3. Use the DOS xcopy command to copy all files (including files in runs out of space while a file is being modified or if a database file
subdirectories) from the FileMaker Server 5.5 directory to the reaches the 2GB size limit, FileMaker Server will automatically
Backups directory. begin compressing the hosted file to reduce the amount of disk space
it uses. During the compression, all guest activity to the server is
4. Use the fmserver resume command to restore guest access to
paused and guests see the coffee cup icon or the network icon.
paused database files.
Compression may take some time to complete. To avoid automatic
5. Move the files from the Backups directory to a permanent backup compression, leave plenty of free disk space on the computer running
location and use the rmdir/s/q command to delete the Backups FileMaker Server.
directory and subdirectories.
If the hard disk runs out of space during a backup, the backup stops
Tips and FileMaker Server logs an error in the application event log
1 A sample command file named Backup.cmd containing this (Windows) or Server Event Log (Mac OS). It’s a good idea to
sequence of commands is in the Examples folder inside the periodically check the Schedules list for error conditions, which are
FileMaker Server 5.5 folder. You can use this file as a template for reported in the Last Run column. To avoid running out of disk space
backing up your own hosted databases. when backing up files, choose tape or a different hard disk as your
backup destination.
1 To execute this set of commands on an automatic schedule, you
need to use the at command and Schedule service provided by For additional help troubleshooting command line problems, see
Windows. For more information, see your Windows documentation. appendix C, “Event log messages and troubleshooting.”
If you have a tape drive, you can use the backup command provided
by Windows to copy files directly to tape.
Chapter 9
Using FileMaker Server in Red Hat Linux
This chapter provides instructions for: Tip You can also use the administrative commands described here in
1 administering FileMaker Server running in Red Hat Linux scripts to automate administrative tasks. For information about
scripting, see your operating system documentation or consult a
1 configuring FileMaker Server settings for maximum performance third-party book on scripting.
The QuickRef.pdf file installed in /usr/doc/fmserver5-5 lists syntax Command syntax Description
and options for each administration command and preference
fmserverd start [-s] Start the FileMaker Server service, read the FileMaker
setting. In addition, preference settings are described and default [-c path] Server configuration file in /etc/fmserver.conf, and
values are listed in comments in the configuration file (/etc/ open files in the /var/fmserver directory (and
fmserver.conf). subdirectories one level down).
Use the -s option to skip automatically opening files in
the /var/fmserver directory (and subdirectories one
Administering FileMaker Server level down).
You can use the shell prompt in Red Hat Linux to administer Use the -c path option to have FileMaker Server read
FileMaker Server manually. the configuration file (fmserver.conf) in the alternate
path specified.
Administrative tasks include: fmserverd stop Stop the FileMaker Server service after notifying guests
1 starting and stopping FileMaker Server [-m “message text”] that they must disconnect from hosted databases within
[-t #minutes] [-f] 2 minutes.
1 hosting FileMaker Pro files Use the -m “message text” option to send a custom
1 closing files hosted by FileMaker Server message to guests.
1 pausing and resuming files (to periodically flush the cache or back Use the -t #minutes option to set a custom duration
before FileMaker Server stops.
up databases)
Use the -f option to force the FileMaker Server service
1 listing hosted files to disconnect guests immediately, but close databases
1 reloading the configuration file to apply changes to runtime safely so data integrity is maintained.
preference settings. See “Applying configuration changes” on
page 9-4 for a list of all preference settings and how changes must be
applied.
9-2 FileMaker Server Administrator’s Guide
Configuring FileMaker Server Important You must be logged in as the root user when making
changes to the FileMaker Server configuration file. Logging in as
The FileMaker Server configuration file (fmserver.conf) contains root gives you complete access to all system resources. Be extremely
FileMaker Server preference settings, which you can view and careful when working as the root user. You could accidentally issue
modify. Preference settings allow you to customize FileMaker a command that could detrimentally affect your operating system
Server for optimal performance. software.
Preference settings include: 1. Switch to the root user by entering the following command at the
1 set the maximum number of guests shell prompt:
1 set idle disconnect time and customize the pre-disconnect message $ su -l root
1 set the maximum number of open files 2. Enter the root password.
1 allocate the amount of memory (RAM) that FileMaker Server uses The prompt changes to #, indicating that you are now logged in as
for the database cache root.
1 set how often the database cache is flushed 3. Using your text editor, open the fmserver.conf file. For example:
In the configuration file, each preference setting parameter and its value Runtime preference settings that are applied when you
(either an ON or OFF or a specific integer or string value) must reside reload the configuration file or restart FileMaker Server
on a separate line. The parameter and value must be separated by a space 1 MaxIdleTime
or tab character. Parameters and values are not case sensitive. 1 DisconnectWarning
1 UseCacheFlush
Comments in the file, which describe each configuration setting, 1 FlushTimeInterval
begin with a # character and are ignored by FileMaker Server. You 1 HostSingleUserFiles
can add comments to the configuration file by inserting a # character 1 UseAutoUpdate
at the beginning of each line of text you add.
1 UseRemoteAdmin
insert a # character at the beginning of the existing setting. You can 1 Password
easily revert to this setting by deleting the new line and removing the 1 CustomExtensions
To start FileMaker Server with preference settings in their default Note In FileMaker Pro 5.5, you can use a password privilege to keep
state, stop FileMaker Server, rename or delete the FileMaker Server a guest connected to FileMaker Server when the guest is idle. In
configuration file (/etc/fmserver.conf), then restart FileMaker Server. some instances, such as when a guest is also serving as a web
publishing host, the guest should maintain a connection to FileMaker
To reinstall FileMaker Server, overwriting all installed files and Server, so that users connecting to the database through a browser
create a new default configuration file, stop FileMaker Server, and will be able to access the database. For more information, see
enter the following command: FileMaker Pro 5.5 Help.
# rpm -Uvh --replace --force -noscripts fmserver-5.5.1-i386.rpm
To allow FileMaker Server to disconnect idle guests:
1. Switch to the root user and enter the root password.
Setting the number of guests
2. Using your text editor, open the fmserver.conf file.
You can specify the number of guests who are simultaneously
3. Find the DisconnectIdleGuests preference parameter and replace
connected to FileMaker Server. Specifying a lower number leaves
the current value with ON.
more memory available for FileMaker Server to operate.
DisconnectIdleGuests ON
To set the number of FileMaker Pro guests:
4. Find the MaxIdleTime preference parameter and replace the
1. Switch to the root user and enter the root password. current value with a whole number between 10 and 1440 minutes.
2. Using your text editor, open the fmserver.conf file. For example:
3. Find the MaxGuests preference parameter and replace the current MaxIdleTime 60
value with a whole number between 1 and 250. For example: The default setting is 720 minutes.
MaxGuests 30 5. Find the default DisconnectWarning message setting and type a
The default setting is 25. new message between the quotes or leave the default message
(shown below) in place.
4. If you’re finished making changes to the configuration file, close
the text editor. If you increased the number of guests, restart DisconnectWarning “It appears that you have been idle
FileMaker Server. If you decreased the number of guests, you can for a while. Please switch to another record to remain
reload the configuration file. Then log out as the root user. connected.”
6. If you’re finished making changes to the configuration file, close
the text editor, reload the configuration file, and log out as the root
Disconnecting idle guests user.
FileMaker Server can disconnect idle guests from hosted databases
after a specified length of time. If you want to change this setting,
first turn on guest disconnection. Then use the default idle time
setting or specify your own duration. You can use the default pre-
disconnection message or write a custom message.
Using FileMaker Server in Red Hat Linux 9-7
Setting the maximum number of files When you change the amount of memory set aside for FileMaker
Server, you must restart FileMaker Server for the new setting to take
You can change the maximum number of files FileMaker Server can effect.
have open simultaneously. Specifying a lower number of files leaves
more memory available for FileMaker Server to operate. If you know To change the amount of memory FileMaker Server uses:
the approximate number of files you consistently host, you can set 1. Switch to the root user and enter the root password.
the maximum number of files close to this number to gain the best
performance from FileMaker Server. 2. Using your text editor, open the fmserver.conf file.
3. Find the CacheSize preference parameter and replace the current
When you increase the number of files allowed, you must restart value with a whole number between 2 and 40 megabytes (MB). For
FileMaker Server for the new setting to take effect. example:
To set the maximum number of files FileMaker Server can host: CacheSize 6
1. Switch to the root user and enter the root password. The default setting is 4 MB.
2. Using your text editor, open the fmserver.conf file. 4. If you’re finished making changes to the configuration file, close
the text editor, restart FileMaker Server, and log out as the root user.
3. Find the MaxFiles preference parameter, type a space, and type a
value for the number of files you expect to host. The minimum
setting is 1 and the maximum is 125. For example: Setting how often the cache is flushed
MaxFiles 60 FileMaker Server flushes (writes) information stored in the cache
The default setting is 50 files. (temporary storage) to disk wherever FileMaker Server is idle. If the
4. If you’re finished making changes to the configuration file, close cache is flushed frequently, data integrity in hosted files is improved
the text editor, restart FileMaker Server, and log out as the root user. but FileMaker Server performance may decline.
If you want to change this setting, first turn on the cache flush setting.
Note If you decrease the maximum number of hosted files, you can
Then you can use the default time interval or specify your own
reload the configuration file instead of restarting FileMaker Server.
interval.
4. Find the FlushTimeInterval preference parameter and replace the When a FileMaker Pro file is hosted using FileMaker Server, any
current value with a whole number between 15 and 120 minutes. For plug-ins required by the file must exist on each guest computer used
example: to open the database. By allowing plug-in updates to be downloaded
FlushTimeInterval 20 automatically, you ensure that all guests have access to plug-ins
required by the database the first time they attempt to open it. In
The default setting is 15 minutes.
addition, when plug-ins are changed by database developers, you can
5. If you’re finished making changes to the configuration file, close the store new versions on the server computer so you don't have to
text editor, reload the configuration file, and log out as the root user. update plug-ins on many individual guest computers.
If you want to change this setting, first turn on the Auto Update
Allowing single user files to be hosted setting. Then place plug-in and plug-in version files in the Auto
For your convenience, you can set FileMaker Server to open files set Update directory on the server computer and instruct database guests
to Single User in FileMaker Pro. This setting lets you host single- to turn on the Auto Update plug-in in the Application preferences in
user databases without first having to manually open them in FileMaker Pro 5.5.
FileMaker Pro and change them to multi-user.
Enabling Auto Update in FileMaker Server
To open single user files automatically: To enable FileMaker Pro guests to automatically receive plug-in
1. Switch to the root user and enter the root password. updates from the server computer:
2. Using your text editor, open the fmserver.conf file. 1. Switch to the root user and enter the root password.
3. Find the HostSingleUserFiles preference parameter and replace 2. Using your text editor, open the fmserver.conf file.
the current value with ON. 3. Find the UseAutoUpdate preference parameter and replace the
HostSingleUserFiles ON current value with ON.
4. If you’re finished making changes to the configuration file, close the UseAutoUpdate ON
text editor, reload the configuration file, and log out as the root user. 4. If you’re finished making changes to the configuration file, close the
text editor, reload the configuration file, and log out as the root user.
Allowing software updates to be Note FileMaker Pro 5.5 can check the version of plug-in files
downloaded automatically required by the hosted database and update plug-ins if the current
version is not located on the guest computer. However, FileMaker
You can store software updates on the server computer and allow Pro cannot verify the version of other downloadable files. If a non-
FileMaker Pro 5.5 guests to download these files automatically when plug-in file is located on both the server and guest computers, the file
they open database files hosted by FileMaker Server 5.5. Examples of on the guest computer is backed up in the Saved System Folder
files you might want to download automatically are plug-in files or (Windows) or Saved FileMaker Extensions folder (Mac OS) and the
plug-in license files, sometimes required by FileMaker Pro databases. file on the server is placed in the System Folder (Windows) and
FileMaker Extensions folder (Mac OS).
Using FileMaker Server in Red Hat Linux 9-9
Storing plug-in files on the server computer Specifying the location of hosted files
For automatic file downloading to work correctly, you must place
When FileMaker Server starts, it looks for databases in the
current plug-in files and text files containing version information for
/var/fmserver directory (and one level down) by default and opens
each plug-in in the correct location on the server computer. In
them automatically. You can have FileMaker Server open files in a
addition, guests must activate the Auto Update plug-in in the
different directory (and one level down) by specifying the directory
Application preferences in FileMaker Pro 5.5 before attempting to
path in the configuration file.
open hosted files that require plug-ins.
Note The ServerRoot preference parameter is the search path for the
To set up the server and guest computers for Auto Update:
close, pause, and resume commands as well. Therefore, when you
1. Obtain updated plug-in and version control files from your issue a close, pause, or resume command, FileMaker Server looks for
FileMaker Pro database developers. files located in this path.
2. Place files for automatic download in the /var/fmserver/
When you change the location of hosted files, you must restart
AutoUpdate directory or create a directory named AutoUpdate in the
FileMaker Server for the new setting to take effect.
directory that contains the databases that require plug-ins.
Guest platform File format To specify the location of hosted files:
Windows .fmx file type for plug-in files 1. Switch to the root user and enter the root password.
.txt version plug-in version control files 2. Using your text editor, open the fmserver.conf file.
Mac OS fmxt file type in bin format (MacBinary) for plug-in files 3. Find the ServerRoot preference parameter and replace the current
.txt format plug-in version control files value with a new path. For example:
ServerRoot “/var/fmserver/autoopen”
Tip If you host multiple databases that use the same plug-ins, store
4. If you’re finished making changes to the configuration file, close
updates in the /var/fmserver/AutoUpdate directory, rather than in
the text editor, restart FileMaker Server, and log out as the root user.
individual AutoUpdate folders in each database directory. This
allows you to store an update in one place on the server computer,
and makes it available for all databases that need it. Specifying a user account name and group
3. Instruct users of guest computers to enable automatic download in name for FileMaker Server
FileMaker Pro 5.5 as follows: Start FileMaker Pro, choose Edit
For security reasons, you can specify a custom user account name for
menu > Preferences > Application (Windows and Mac OS 8.6 to 9.1)
FileMaker Server to use after installation, which makes FileMaker
or FileMaker Pro menu > Preferences > Application (Mac OS X).
Server run as a non-privileged user. Changing the account and group
4. Click the Plug-ins tab and select Auto Update. name can protect your system from extensive damage if someone
were to misuse the fmserverd process.
9-10 FileMaker Server Administrator’s Guide
To specify a customized user account name and group name: Enabling remote administration in
1. Switch to the root user and enter the root password.
FileMaker Server
2. Using your text editor, open the fmserver.conf file.
Using FileMaker Pro 5.x, you can remotely control FileMaker Server
3. Find the FMServerUser preference parameter and replace the existing
from a different computer than the one on which FileMaker Server is
user name between the quotes with a custom user name. For example:
installed and hosting databases. After you turn on remote
FMServerUser “fmsdaemon” administration, you can use a remote computer to view a list of
The default user account name is fmserver. hosted databases, the guests using them, and monitor performance
statistics. You can control access to remote administration by
4. Find the FMServerGroup preference parameter and replace the
requiring a password that restricts access to the Remote
existing group name between the quotes with a custom group name.
administration databases. For more information about using remote
For example:
administration on a guest computer, see chapter 7, “Administering
FMServerGroup “MKTG” FileMaker Server (Windows and Mac OS).”
The default group name is fmserver.
If you want to administer FileMaker Server from a remote computer,
Note Both the user name and group name are case sensitive.
first enable it on the server computer. Then install the remote
5. If you’re finished making changes to the configuration file, close administration plug-in on the client computers you plan to use for
the text editor. remote administration. For more information about installing and
6. Ensure that all databases hosted by FileMaker Server are readable enabling the remote administration plug-in, see “Automatically
and writable by the new user and group names by entering the downloading the Server Administration plug-in to a remote
following commands: computer” on page 7-6.
# chown fmsdaemon database_1 database_2 … To administer FileMaker Server from a remote computer, first turn
# chgrp MKTG database_1 database_2 … on remote administration and then enable password protection, if
# chmod 664 database_1 database_2 … you want. You use the fmspasswd utility installed with FileMaker
Server to encrypt the remote administration password.
where database_1 database_2 … is a list of all databases to be
hosted, separated by single spaces. To turn on remote administration and create a remote administration
The chmod command above grants read/write permission to the new user password:
account name and group. When you list hosted files using the operating 1. Switch to the root user and enter the root password.
system command ls -1, file permissions are now displayed as follows:
2. Using your text editor, open the fmserver.conf file.
-rw-rw-r--
3. Find the UseRemoteAdmin preference parameter and replace the
Important If permissions are not set correctly on database files, current value with ON.
FileMaker Server can’t open them.
UseRemoteAdmin ON
7. Restart FileMaker Server and log out as the root user.
Using FileMaker Server in Red Hat Linux 9-11
4. Find the RequirePassword preference parameter and replace the Specifying a custom host name
current value with ON, if you want to restrict access to remote
administration. You can specify a host name for the computer running FileMaker
Server that’s different from the name registered by the operating
RequirePassword ON
system. When you define a custom name for FileMaker Server,
5. If you’re finished making changes to the configuration file, close guests see this name when they open the Hosts dialog box in
the text editor. FileMaker Pro and when they administer FileMaker Server
6. Use the fmspasswd utility to encrypt a remote administration remotely.
password, as described in the next section. Then reload the
configuration file, and log out as the root user. If you want to change this setting, first you turn on the custom host
name setting and then you specify the custom host name.
Using the fmspasswd utility to When you specify the custom host name, you must restart FileMaker
Server for the new setting to take effect.
encrypt passwords
To specify the custom host name:
You can use the fmspasswd utility installed with FileMaker Server
to encrypt passwords for remote administration and directory service 1. Switch to the root user and enter the root password.
access. Encrypted passwords are stored in the FileMaker Server 2. Using your text editor, open the fmserver.conf file.
configuration file.
3. Find the UseCustomServerName preference parameter and
replace the current value with ON.
To encrypt a password:
1. If you’re not already logged in as root, switch to the root user.
UseCustomServerName ON
4. Find the CustomServerName preference parameter and replace
2. Enter the following command to start the fmspasswd utility:
the current value between the quotes with a custom server name. For
# fmspasswd example:
3. Enter the path to the FileMaker Server configuration file when CustomServerName “MKTG DB Server”
prompted.
Custom host names are limited to 31 characters.
Tip Press Return if the configuration file is in the default location.
4. When prompted, enter R if you’re encrypting a password for the 5. If you’re finished making changes to the configuration file, close
remote administration preference or enter L if you’re encrypting a the text editor, restart FileMaker Server, and log out as the root user.
password for the LDAP preference.
5. Enter your password.
Note For security reasons, your password doesn’t appear on the
screen.
6. Verify your password by entering it again.
9-12 FileMaker Server Administrator’s Guide
1. Switch to the root user and enter the root password. If you want FileMaker Server to open runtime solutions
2. Using your text editor, open the fmserver.conf file. automatically, first turn on custom extensions, then specify the
extensions to recognize.
3. Find the UsePrefIPAddr preference parameter and replace the
current value with ON. To enable FileMaker Server to open runtime solution files
UsePrefIPAddr ON automatically:
4. Find the PrefIPAddr preference parameter and replace the current 1. Switch to the root user and enter the root password.
value between the quotes with a valid IP address. For example: 2. Using your text editor, open the fmserver.conf file.
PrefIPAddr “192.168.0.10” 3. Find the UseCustomExtensions preference parameter and replace
Note If UsePrefIPAddr is set to OFF, the PrefIPAddr setting is the current value with ON.
ignored and the first system IP address is used.
UseCustomExtensions ON
5. If you’re finished making changes to the configuration file, close 4. Find the CustomExtensions preference parameter and replace the
the text editor, restart FileMaker Server, and log out as the root user. current value between the quotes with from 1 to 16 custom file
extensions. Separate each extension with a colon. For example:
CustomExtensions “.cm1:.fregv:.fvgx:.pfc”
Opening runtime solutions automatically
Extensions can contain any characters except the double quote
You can have FileMaker Server automatically open runtime solution character (“) and can be any length, as long as the database file name
files that have been bound using FileMaker Developer 5.x. and extension don’t exceed 256 characters.
5. If you’re finished making changes to the configuration file, close
the text editor, restart FileMaker Server, and log out as the root user.
Using FileMaker Server in Red Hat Linux 9-13
Using reported events and statistics to The statistics log (var/log/fmserver/stats.log) contains realtime
statistical information regarding FileMaker Server usage, such as the
track activities number of guests connected and the percentage of unsaved cache.
FileMaker Server creates event and statistics log files to help you
keep track of activities on the server.
4. Find the EventLogPath preference parameter and replace the 5. Find the StatsTimeInterval preference parameter and replace the
current value between the quotes with the path where you want to current value with a value between 15 and 300 seconds. For
store the event log file. For example: example:
EventLogPath “/var/log/MKTG_DB_Server/events.log” StatsTimeInterval 20
The default path is /var/log/fmserver/events.log. The default setting is 15 seconds.
5. If you’re finished making changes to the configuration file, close 6. Find the MaxStatsLogSize preference parameter and replace the
the text editor. If you changed only the size of the event log, reload current value with a value between 1 and 40 MB. For example:
the configuration file. If you changed the location of the event log, MaxStatsLogSize 20
restart FileMaker Server. Then log out as the root user.
The default setting is 1 MB. If the log file grows to within 5 KB of
the size set in the configuration file, the log is backed up in a file
Creating a statistics log
named stats.log.old in the log directory and a new log file is created.
You can create a log file to collect statistical information about
7. If you’re finished making changes to the configuration file, close
FileMaker Server and set the time interval (in seconds) when
the text editor. If you changed the location of the event log, restart
statistical information is written to the log. You can also set a
FileMaker Server. Otherwise, reload the configuration file. Then log
maximum size for the log file.
out as the root user.
First you turn on the statistics log so a log file is created and updated
as statistical information is collected. Then set the location of the log
file, the collection interval, and maximum size, if you want.
Using FileMaker Server with a
To save usage statistics for FileMaker Server in a log file:
directory service
If your organization uses a Lightweight Directory Access Protocol
1. Switch to the root user and enter the root password.
(LDAP)-compliant directory service, such as Microsoft Active
2. Using your text editor, open the fmserver.conf file. Directory, Netscape Directory, or OpenLDAP, you can centrally
3. Find the UseStatsLog preference parameter and replace the manage your hosted databases by registering FileMaker Server with
current value with ON. your directory service.
UseStatsLog ON When FileMaker Server is registered with an LDAP-compliant
4. Find the StatsLogPath preference parameter and replace the directory service, the host name and IP address are published to the
current value between the quotes with the path where you want to directory service. The FileMaker Server administrator's contact
store the statistics log file. information can also be published.
StatsLogPath “/usr/MKTG_DB_Server/stats.log”
For information about setting up a directory service, see the
The default path is /var/log/fmserver/stats.log. Directory Service directory on the FileMaker Server CD.
Using FileMaker Server in Red Hat Linux 9-15
1 send messages to guests of hosted files 8. Select Custom, then click Next.
You see the Custom Setup screen in the Setup Wizard.
Before you can use FileMaker Pro 5.x to administer files hosted by 9. Click the disk icon to the left of FileMaker Server and choose This
FileMaker Server, you must use FileMaker Pro to enable the Server feature will not be available.
Administration plug-in (see page 10-2 for Windows procedure or
page 10-3 for Mac OS procedure), and use FileMaker Server to 10. Click the disk icon to the left of FileMaker Server Examples and
enable remote administration (see page 6-9). choose This feature will not be available.
10-2 FileMaker Server Administrator’s Guide
11. Click the disk icon to the left of FileMaker Server Remote The Installer installs the plug-in (fmpsadm.fmx) on your hard disk.
Administration and choose This feature will be installed on local hard The Installer checks if FileMaker Pro 5.x is installed on the remote
drive, then click Next. computer. If the Installer finds FileMaker Pro 5.x, it uses the
12. Click Install. FileMaker Pro 5.x path as the default location for the Server
The Installer installs the plug-in (fmpsadm.fmx) on your hard disk. Administration plug-in. If FileMaker Pro 5.x is not found, the
Installer sets the default installation path to:
The Installer checks if FileMaker Pro 5.x is installed on the remote Program Files\FileMaker\FileMaker Pro 5.x\System
computer. If the Installer finds FileMaker Pro 5.x, it uses the
FileMaker Pro 5.x path as the default location for the Server 10. Click Finish to close the Setup Wizard.
Administration plug-in. If FileMaker Pro 5.x is not found, the
Installer sets the default installation path to:
Program Files\FileMaker\FileMaker Pro 5.x\System
Enabling the Server Administration plug-in
13. Click Finish to close the Setup Wizard. using FileMaker Pro (Windows)
To enable the Server Administration plug-in:
2. Install FileMaker Pro 5.x on the remote computer, if it’s not The plug-in must be installed in the FileMaker Extensions folder in
already installed. the FileMaker Pro 5.x folder. If FileMaker Pro 5.x is installed, the
3. Insert the FileMaker Server CD into your CD or DVD drive. FileMaker Server Installer locates this folder on your hard disk and
installs the Server Administration plug-in there. If FileMaker Pro 5.x
You see the CD window on your screen. If you see only the disc icon, is not installed on your computer, the Installer creates the following
double-click the icon to open its window. folder and installs the plug-in here:
4. Double-click the Installer icon named Start Here Mac OS Classic or
hard_disk:FileMaker Pro 5.x folder:FileMaker Extensions
Start Here Mac OS X.
8. Click Install.
9. Click Quit to leave the Installer when the installation is finished.
10. If you turned off virus protection and file sharing before
5. Read the license agreement. If you agree to these terms, click
installation, turn them back on now.
Accept.
You see the FileMaker Server Installer dialog box.
6. Click Easy Install and select Custom Install. Enabling the Server Administration plug-in
using FileMaker Pro (Mac OS)
To enable the Server Administration plug-in:
Select Custom Install
1. Start FileMaker Pro 5.x.
2. Choose Edit menu > Preferences > Application (Mac OS 8.6 to 9.1)
Note The Easy Install/Custom Install menu does not appear if you are or FileMaker Pro menu > Preferences > Application (Mac OS X).
running a version of Mac OS prior to 8.6. 3. Click the Plug-ins tab, select Server Administration, then click OK.
7. Select FileMaker Server Remote Administration. If you want to administer FileMaker Server now, see “Enabling
remote administration” on page 6-9 and “Opening the Remote
Administration window” on page 7-6. Otherwise, choose File
menu > Quit (Mac OS 8.6 to 9.1) or FileMaker Pro menu > Quit
FileMaker Pro (Mac OS X) to quit FileMaker Pro.
Select the
plug-in
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Appendix A
Technical specifications and optimization
Limits for files and usage Hardware and network considerations
Item Maximum setting Keep the following points in mind when you’re setting up
FileMaker Server on your computer and configuring the network
Number of files hosted by 125 files, depending on the Maximum number of
where it will run.
FileMaker Server files to host (Windows and Mac OS) or MaxFiles
(Red Hat Linux) setting. (Other network
applications may limit this number.)
Use a dedicated computer
Use FileMaker Server by itself on a computer on which no other
Number of files open at the 50 per FileMaker Pro 5.x guests
same time
applications are normally running and that isn’t a user’s primary
workstation. When FileMaker Server is hosting many guests or a
Number of network users 250 guests. (AppleTalk support is limited to 124
large number of database files, it uses a high level of processor, disk,
simultaneous guests.) You can restrict the number
and network capacity. Other processor-intensive applications or
of simultaneously connected guests with the
Maximum number of simultaneously connected heavy network traffic on the same computer causes
guests (Windows and Mac OS) or MaxGuests FileMaker Server to run more slowly, and the performance of
(Red Hat Linux) setting. Specifying a realistic FileMaker Pro on guest computers to degrade.
number of guests fewer than 250 can optimize
performance. Use as fast a computer as possible
File size 2 GB (gigabytes) per file. The combined size of The faster the computer, the better the performance of
all open files is limited only by disk space. FileMaker Server.
Length of host name 31 characters 1 Windows and Red Hat Linux: FileMaker Server requires at
Length of FileMaker Server 31 characters minimum a Pentium processor.
password 1 Mac OS: FileMaker Server requires at minimum a PowerPC
Length of filename Windows: 255 characters processor.
Note To open the files in FileMaker Server, the
first 31 characters of the filename must be unique.
Mac OS: 31 characters
Red Hat Linux: 256 characters
A-2 FileMaker Server Administrator’s Guide
This lets FileMaker Server use the maximum number of sockets for
guests of FileMaker Pro files. For more information about
configuring AppleShare software, see your AppleShare
documentation.
Don’t allow the server to sleep (Windows 2000 and Mac OS)
Windows 2000 supports Power Conservation Mode, which can
cause your computer to hibernate or enter Standby mode, affecting
the operation of FileMaker Server. Similarly, computers running the
Mac OS can suspend operations when they enter an energy-saving
system sleep state. Therefore, FileMaker, Inc. recommends that you
disable Power Conservation mode (Windows 2000) or system sleep
(Mac OS) on the computer running FileMaker Server. For more
information, see “How FileMaker Server behaves during system
sleep (Windows 2000 and Mac OS)” on page 6-17.
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Appendix B
Performance and usage tips
Performance tips 1 Monitor the percentage of unsaved cache in usage statistics. This
value indicates how much data could potentially be lost if your server
If you find that FileMaker Server is sluggish when performing computer shut down unexpectedly before writing data stored in
certain operations, try the following: cache to the hard disk.
1 Run FileMaker Server on a dedicated computer. The percentage reported is the portion unsaved in the total cache. For
1 Use as fast a computer and network as possible. example, if the cache is set to 2 MB and the Cache Unsaved % value
is 50, you would lose 1 MB of data should your computer fail
1 Always use remote administration to perform administrative tasks
unexpectedly.
on hosted files, such as sending messages to connected guests.
If the Cache Unsaved % value is consistently high, increase the
1 Reduce the number of guests able to access FileMaker Server. See
frequency with which the cache is flushed, or schedule backups that
“Setting the number of guests” on page 6-3 (Windows and Mac OS)
occur more often. For more information about changing cache flush
or “Setting the number of guests” on page 9-6 (Red Hat Linux).
frequency, see “Setting how often the cache is flushed” on page 6-7.
1 Reduce the maximum number of files that can be hosted by
FileMaker Server. See “Setting the maximum number of files” on
1 Don’t collect statistical information too frequently. FileMaker, Inc.
recommends setting the collection rate no lower than 15 seconds. For
page 6-5 (Windows and Mac OS) or “Setting the maximum number
more information, see “Recording usage statistics and
of files” on page 9-7 (Red Hat Linux).
setting size limits” on page 6-12 (Windows and Mac OS) or
1 Monitor the cache hit percentage in usage statistics. You can view real- “Creating a statistics log” on page 9-14 (Red Hat Linux).
time usage statistics using the Performance Monitor (Windows NT),
System Monitor (Windows 2000), or the Usage Statistics window
1 Perform calculation-intensive operations on a small found set.
Sorting, replacing data, viewing and printing summary report
(Mac OS 8.6 to 9.1 or remote administration).
layouts, and other calculation-intensive operations performed on
The value for Cache Hits is the percentage of times FileMaker Pro many database records affect the overall performance of
retrieves data from the cache (RAM) rather than the hard disk. FileMaker Server for connected guests. Try to perform these types of
Reading data from RAM is much more efficient than reading it from operations on a smaller found set of only the records you’re
the hard disk, so this value should be a high number, like 90 or 95. If interested in. (See the FileMaker Pro 5 User’s Guide for more
it isn’t, you might need to allocate more memory to information about using found sets.) In addition, it’s best to schedule
FileMaker Server. these types of operations to be performed during low usage periods.
FileMaker Server tracks three values for Cache Hits: Current, Average,
and Peak. It’s best to monitor the Current value periodically, as an
average value can be skewed by running even one data-intensive
report on a hosted database.
B-2 FileMaker Server Administrator’s Guide
1 Avoid automatic file compression. If the hard disk runs out of Usage tips
space while a file is being modified or if a database file reaches the
2 GB size limit, FileMaker Server will automatically begin 1 FileMaker Server can host FileMaker Pro 5.x files created on
compressing the hosted file to reduce the amount of disk space it either the Windows or Mac OS platform, but the files should reside
uses. During the compression, all guest activity to that file is paused. in the FileMaker Server 5.5 folder (Windows and Mac OS) or /var/
To avoid automatic compression, leave plenty of free hard disk space fmserver (Red Hat Linux) and subfolders or subdirectory one level
on the computer running FileMaker Server and monitor database file down. With Windows, you can have the files in other folders if you
sizes. place shortcuts to the FileMaker Pro files (or to folders containing
FileMaker Pro files) in the FileMaker Server 5.5 folder. You can also
1 Enable FileMaker Server to open files automatically. Put database drag database files on top of the fmserver.exe (Windows) or
files you want FileMaker Server to host in the same folder as
FileMaker Server (Mac OS 8.6 to 9.1) application icon to open them.
FileMaker Server (and subfolders one level down) to take advantage
of the application’s ability to open these files automatically on 1 Windows: If you modify the .fp5 extension of a FileMaker Pro file,
startup and when remote administration is enabled. FileMaker Server can't automatically open the file when started. To
open files with modified filename extensions:
1 Avoid using FileMaker Server on the same computer that is
operating as a file server as performance will be significantly 1 Register the non-standard file extension using the File Type
decreased for both services. properties (see page 6-8) and place the file in the FileMaker Server
5.5 folder (and subfolders one level down) so it opens when the
1 Increase the cache size in the Properties (Windows) or Preferences FileMaker Server service starts.
(Mac OS) dialog box or CacheSize preference parameter (Red Hat
1 Manually drop the file with the non-standard extension on top of
Linux). See “Changing the amount of memory used by the FMServer.exe file.
FileMaker Server” on page 6-5 (Windows and Mac OS) or
“Changing the amount of memory used by FileMaker Server” on
1 Use the command line to open the file with the non-standard
extension. For more information about command line options, see
page 9-7 (Red Hat Linux) for details.
“Using the command line to automate tasks (Windows)” on
1 Verify that no other processor-intensive programs or applications page 8-8.
that create a high level of network traffic are being used on the 1 Red Hat Linux: If hosted database files have custom file extensions
computer running FileMaker Server. Examples of software that can (something other than .fp5), FileMaker Server can’t open them
cause performance problems for FileMaker Server include screen automatically when it starts unless you register the file extensions in
savers, Internet Information Server (Windows), or SQL Server the FileMaker Server configuration file (fmserver.conf). For more
(Windows). information, see “Opening runtime solutions automatically” on
Windows: Consider using either the Logon screen saver or the Blank page 9-12.
Screen screen saver that is available with Windows. 1 If you have duplicate filenames in the FileMaker Server 5.5 folder
1 Don’t use personal file sharing to share FileMaker Pro files. Guests and subfolders one level down, FileMaker Server opens the first
should access hosted FileMaker Pro files using the Hosts button in copy it finds.
the Open dialog box in FileMaker Pro.
Performance and usage tips B-3
Message Explanation
AppleTalk network initialization failed; an unexpected error FileMaker Server couldn’t initialize AppleTalk due to an unexpected operating system error. See your
occurred (error number) operating system documentation for an explanation of the specified error. Check the AppleTalk configuration
and reconfigure or reinstall, if needed.
AppleTalk network initialization failed; not enough memory There is insufficient memory to use AppleTalk. See “What you need” on page 3-1 for RAM requirements.
AppleTalk network initialization failed; protocol not installed Check the network installation and setup procedures in the operating system documentation and reinstall the
protocol, if necessary.
Closing file filename due to a serious error (error number) The specified file is being closed by FileMaker Server due to an error condition. The file may need to be
recovered in the FileMaker Pro 5.x application. See “Troubleshooting” in FileMaker Pro 5.5 Help for
information about recovering damaged files.
Could not pause file filename because of an outstanding FileMaker Server is trying to get exclusive use of the file to pause it for an operation (for example, a backup
database lock from guest guestname or cache flush), but can’t because a guest is changing the file. You can try the backup later, or close the file to
force the guest(s) to disconnect.
File could not be opened: database may be damaged; try The file may be damaged and needs to be opened in FileMaker Pro 5.x. Start the FileMaker Pro application,
opening in FileMaker Pro open the file, and follow any instructions on your screen. (See “Troubleshooting” in FileMaker Pro 5.5 Help
for more information about recovering files.) Then try opening the file with FileMaker Server.
File could not be opened: must be set to Multi-User in FileMaker Server can’t open files set to single user by default. However, you can select Allow FileMaker Server
FileMaker Pro to host Single User files in the Files tab of the Properties dialog box (Windows) or the Preferences dialog box
(Mac OS) or enable the HostSingleUserFiles preference parameter (Red Hat Linux) to open the file without
changing it using FileMaker Pro. Alternatively, you can open the file in the FileMaker Pro 5.x application and
choose File menu > Sharing > Multi-User before opening it with FileMaker Server.
File filename full, compression started When a FileMaker Pro file approaches the 2 GB file size limit or there is no longer enough free space on the
hard disk, FileMaker Server attempts to compress it by reclaiming unused space in the file. This process is
automatic, and this message is written to the log file when the process begins.
C-2 FileMaker Server Administrator’s Guide
Message Explanation
File filename compressed, freeing x blocks The specified file has been successfully compressed, leaving FileMaker Server enough room to continue
working with the file safely. (One block equals 1,024 bytes.)
File filename compressed, but still nearly full. Only x block(s) The specified file was compressed, but there isn’t enough room for FileMaker Server to continue safely
free working with the file. The administrator should close the file, back it up, and take steps to reduce the size of
the file and create more room on the hard disk.
FileMaker Server is now awake. All schedules will be This message is sent to the log by FileMaker Server when the server computer wakes up from hibernation
resumed. (Windows 2000) or system sleep mode (Mac OS). Files that were hosted by FileMaker Server before
hibernation or sleep occurred are now available for guest access once again.
FileMaker Server is going to sleep. The entire cache will be If the server computer is configured to sleep during periods of inactivity, before doing so the operating system
flushed. All schedules will be suspended. prompts each open service or application to find out if the service or application can accommodate sleep mode.
If any guests are currently connected to a hosted database, FileMaker Server denies the sleep request and the
server computer does not sleep. If no guests are connected, FileMaker Server writes any unsaved changes to
disk (flushes the cache) and allows the server computer to sleep. During sleep, all scheduled tasks are
suspended and do not run again until the next scheduled time when the server computer is awake.
FileMaker Server quitting! (error number) FileMaker Server detects a severe error during network use, due to a network failure or other causes. Check
network installation, settings, and the system error log (Windows).
FileMaker Server quitting! Network initialization failed; an FileMaker Server can’t use any network protocol because of an unexpected error. Check network installation,
unexpected error occurred settings, and the system error log (Windows).
FileMaker Server quitting! Network initialization failed; not FileMaker Server can’t use any network protocol due to insufficient memory. See “What you need” on
enough memory page 2-1 (Windows), page 3-1 (Mac OS 8.6 to 9.1), page 4-1 (Mac OS X), or page 5-1 (Red Hat Linux) for
RAM requirements.
FileMaker Server quitting! This disk is full FileMaker Server detects that the disk volume is full. Free some space on the disk and restart
FileMaker Server.
FileMaker Server quitting! Network initialization failed FileMaker Server is unable to start because of missing required software or hardware. See “What you need”
(error number) on page 2-1 (Windows), page 3-1 (Mac OS 8.6 to 9.1), page 4-1 (Mac OS X), or page 5-1 (Red Hat Linux) for
more information.
Quit forced; User username forced to close connection During a shutdown or disconnect operation, the named user didn’t close the file within the specified time. The
(error number) user’s connection was forcibly closed by FileMaker Server.
Registration with directory service failed. (error number) Registration with the directory service failed because Microsoft Active Directory is not installed on this
computer.
Remote administration has been disabled because the The system’s storage area for temporary files might be full or set to read-only. Check the temporary storage
databases could not be opened (error number) area on the server computer and try again.
Event log messages and troubleshooting C-3
Message Explanation
Schedule schedulename aborted; destination could not be The specified destination could not be found. If the destination is a removable medium, make sure it is inserted
found in its drive. If the destination volume is an external or network drive, connect the drive or network. Try again
after the destination is correctly set up.
Schedule schedulename aborted; the destination The specified destination is locked or read-only. If the destination is a removable medium, you might need to
destination is not writable remove it, make it writable, and reinsert it.
Schedule schedulename aborted; no open databases to The schedule specifies a directory in which FileMaker Server currently has no databases open. Therefore, the
operate on scheduled task can’t proceed. Make sure that the schedule specifies the correct directory to operate on, and that
all databases have been opened correctly.
Schedule schedulename was unable to back up file filename; When FileMaker Server backs up a file, it first checks if a file with the same name already exists on the
can’t replace item with that name on destination destination volume and attempts to rename the existing file. In this case, the existing file could not be renamed,
and therefore it could not be replaced with the new backup. Move the existing file to another location or give
it a name that doesn’t conflict with the file being backed up.
Schedule schedulename was unable to back up file filename; An unexpected operating system error occurred when FileMaker Server attempted to copy files to the
error writing to destination (error number) destination volume. Refer to the system error log or look up the specified error number in your operating
system documentation to determine the cause of the problem.
Schedule schedulename was unable to back up file filename; The named file already exists on the destination volume and is locked or read-only. For the backup to succeed,
file on destination is locked you need to either move the locked/read-only file to a different folder or change the schedule definition to use
a different destination. The file could also be open by another application, in which case it must be closed
before it can be moved or renamed.
Schedule schedulename was unable to back up file filename; The destination volume does not have enough free space to hold a copy of the specified file. Check the free
not enough free space on destination space on the destination or choose a different destination for the backup.
TCP/IP network initialization failed; an unexpected error FileMaker Server couldn’t initialize TCP/IP due to an unexpected operating system error. See the system event
occurred (error number) log (Windows) or your operating system documentation for an explanation of the specified error. Check the
TCP/IP configuration and reconfigure or reinstall, if needed.
TCP/IP network initialization failed; the TCP/IP address is The IP address selected for use by FileMaker Server is already in use or isn’t correctly configured.Verify the
already in use or an address could not be obtained IP address and TCP/IP configuration in the Networks control panel (Windows) or TCP/IP control panel (Mac
(error number) OS 8.6 to 9.1) or TCP/IP preferences (Mac OS X). If FileMaker Pro 5.x is already running on the same
computer and is set to use TCP/IP, FileMaker Server is prevented from using the same IP address. You should
run FileMaker Server on a dedicated computer.
TCP/IP network initialization failed; not enough memory There is insufficient memory to use TCP/IP. See “What you need” on page 2-1 (Windows), page 3-1 (Mac OS
8.6 to 9.1), page 4-1 (Mac OS X), or page 5-1 (Red Hat Linux) for RAM requirements.
TCP/IP network initialization failed; protocol is not installed Windows: FileMaker Server can’t initialize TCP/IP, because the TCP/IP protocol is not installed or not
(error number) configured correctly in the Networks control panel. Check the network installation and setup procedures in the
Windows documentation and reinstall, if necessary.
C-4 FileMaker Server Administrator’s Guide
Message Explanation
IPX/SPX network initialization failed; an unexpected error Windows: FileMaker Server can’t initialize IPX/SPX. Check network settings and system error log.
occurred (error number)
IPX/SPX network initialization failed; not enough memory Windows: There is insufficient memory to use IPX/SPX. See “What you need” on page 2-1 for RAM
requirements.
IPX/SPX network initialization failed; protocol is not installed Windows: FileMaker Server can’t initialize IPX/SPX, because the IPX/SPX protocol is not installed or not
(error number) configured correctly in the Networks control panel. Check the network installation and setup procedures in the
Windows documentation and reinstall, if necessary.
User username no longer responding, connection closed A connected guest’s computer has stopped communicating with FileMaker Server due to a network disruption
or a software error.
Using a database cache size of xK Written at FileMaker Server startup to show how much of the application’s memory is usable for the database
cache (x is replaced by a number). You can adjust application memory by changing the Reserve n MB of RAM
for database cache in the Files tab of the Properties (Windows) or Preferences (Mac OS) dialog box or enabling
the CacheSize preference parameter. The new cache size takes effect the next time you start FileMaker Server.
Mac OS 8.6 to 9.1: You might have to adjust the application memory size for FileMaker Server using the Get
Info dialog box in the Finder. For more information, see “Adjusting memory (Mac OS 8.6 to 9.1)” on page 6-6.
Event log messages and troubleshooting C-5
Troubleshooting
The following table lists some problems you may encounter when
using FileMaker Server.
You’re unable to start FileMaker Server. Check the hardware and software requirements listed in “What you need” on page 2-1 (Windows), page 3-1
(Mac OS 8.6 to 9.1), page 4-1 (Mac OS X), page 5-1 (Red Hat Linux) to ensure your equipment and software
are compatible. Also check the Windows Event Viewer, the Server Event Log (Mac OS 8.6 to 9.1) or
events.log (Mac OS X and Red Hat Linux) for a description of why FileMaker Server couldn’t start. For more
information about the Event Viewer, see “Using reported events to track activities” on page 7-18 (Windows
and Mac OS) or “Using reported events and statistics to track activities” on page 9-13 (Red Hat Linux).
Network problems
Symptom Suggested solution or explanation
A FileMaker Pro guest using IPX can’t find Windows: Verify that IPX networking software is properly installed. Verify that the host and guest are using
FileMaker Server databases on the network. the same frame type. Verify that the IPX/SPX network protocol (or both TCP/IP and IPX/SPX) is selected in
the Networking tab of the Properties dialog box. Verify that the 250 simultaneous guest limit has not been
reached.
C-6 FileMaker Server Administrator’s Guide
A FileMaker Pro guest using AppleTalk can’t find Verify that the 124 simultaneous guest limit has not been reached. Also remember that AppleTalk is not
FileMaker Server databases on the network. supported by FileMaker Server running in Windows or Mac OS X.
Guests using the IPX/SPX protocol can’t see Windows: This is generally caused by using an incorrect frame type on the server or guest machine. To change
FileMaker Server databases. the frame type on Windows, you must change the configuration of the IPX/SPX compatible protocol in the
Network control panel. See your Windows documentation for more details.
Guests receive Communication with the host was The guest has been disconnected from a database by FileMaker Server because the guest didn’t comply with
interrupted and could not be re-established message on a request from FileMaker Server to close a database. Another reason communication between the host and
guest computer. guest may have been disrupted is due to a hardware failure (lost network connection) or a software connection
time-out (no response from guest for a given period of time). The latter could be caused by a screen saver,
debugger, or processor-intensive operation.
Guests receive servername is no longer available or the FileMaker Server has shut down or you reached the maximum allowable connections or guests on
host capacity has been exceeded message on guest FileMaker Server. Verify that FileMaker Server is running or increase the number of guests allowed in the
computer. Guests tab of the Properties dialog box (Windows) or the Preferences dialog box (Mac OS). See “Setting the
number of guests” on page 6-3.
Event log messages and troubleshooting C-7
The Open, Close, Disconnect, and Get Details buttons are The Server Administration plug-in isn’t installed and enabled on the remote computer. Install and enable the
dimmed in the Remote Administration window. plug-in and try again. For more information, see “Automatically downloading the Server Administration plug-
in to a remote computer” on page 7-6.
Problems using command line options (Windows and Red Hat Linux)
Symptom Suggested solution or explanation
The command you typed didn’t work. When typing at the command prompt, specify the filename extension (.FP5) after the filename.
Make sure that you are using the correct short filenames, or enclose long filenames that contain spaces in
quotation marks. To see the short filenames, type dir /x at the prompt.
You can’t remember command syntax or usage. Type fmserver /? (Windows) or fmserverd -h (Red Hat Linux) at the prompt to view a list of available
commands.
Windows: Look at the messages in the Windows Event Viewer for tips.
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Appendix D
About the TechInfo database
The TechInfo database is a great resource for technical information
about FileMaker, Inc. products. This FileMaker Pro database serves
as a front-line resource for the company’s support technicians as they
solve customer inquiries. It collects Q&As, tips, FAQs, bug reports,
update notes, press releases, templates, and other material valuable
for support professionals. You can access the TechInfo database in
the support area of the official FileMaker, Inc. web site
(www.filemaker.com).
Windows 2-1 locally (Mac OS 8.6 to 9.1) 7-15 FMServerUser preference parameter
technical specifications A-1 remotely 7-9 (Linux) 9-10
troubleshooting C-5 using the command line fmspasswd utility (Linux), using 9-11
FileMaker Server 5.5 directory (Linux) 5-2 (Windows) 8-8 fmsvplas.txt file (Windows) 6-13
FileMaker Server 5.5 folder compression 8-10, B-2, C-1 Folders, described
Mac OS 8.6 to 9.1 3-2 corrupted after restart (Windows and Linux 5-2
Mac OS X 4-2 Mac OS) 6-17 Mac OS 8.6 to 9.1 3-2
Windows 2-3 filename length A-1 Mac OS X 4-2
FileMaker Server Help hosting single user Windows 2-3
Balloon Help (Mac OS 8.6 to 9.1) xi Linux 9-8 Found sets, optimizing performance B-1
command syntax (Linux) 9-1, 9-2 Windows and Mac OS 6-7 Frame types, troubleshooting C-6
Contents (Windows and Mac OS), limits A-1
using viii location of related B-2 G
Find, using (Windows and Mac OS) x maximum
Get Details button 7-11, 7-12
for dialog boxes number A-1
Group name, specifying custom for FileMaker
Mac OS 8.6 to 9.1 xi size A-1 Server (Linux) 9-9
Mac OS X xii opening Groups, for FileMaker Pro passwords
Windows xi locally (Linux) 9-2 (Windows and Mac OS) 6-17
for remote administration xii locally (Mac OS 8.6 to 9.1) 7-14 Guests
for toolbar (Windows) xi remotely 7-9 disconnecting
Help topic window (Windows and using command line (Windows) 8-8 locally (Mac OS 8.6 to 9.1) 7-16
Mac OS) viii remote administration databases 7-5 remotely 7-10
Index, using (Windows and resetting data 7-20 number of
Mac OS 8.6 to 9.1) ix setting location of (Linux) 9-9 Linux 9-6
navigating (Windows and Mac OS) viii size A-1 Windows and Mac OS 6-3
onscreen quick reference (Linux) xii unable to open C-1 sending messages
searching for specific words viewing locally (Mac OS 8.6 to 9.1) 7-16
Mac OS X xi details, remotely 7-11 remotely 7-11
Windows and Mac OS 8.6 to 9.1 x hosted, locally to all guests, remotely 7-12
FileMaker, Inc. web site D-1 (Mac OS 8.6 to 9.1) 7-13 using schedule (Windows and
Filename extensions for runtime solutions hosted, remotely 7-7 Mac OS) 8-1
Linux 9-12 Files tab (Windows and Mac OS) 6-5 troubleshooting C-6
Windows and Mac OS X 6-8 FlushTimeInterval preference parameter viewing
Files (Linux) 9-8 details about guests, remotely 7-11
backing up (Windows and Mac OS) 8-1 fmpsadm.fmx (Windows) 10-2 locally (Mac OS 8.6 to 9.1) 7-13
backup example using command line fms_registration utility (Linux) 5-2 remotely 7-7
(Windows) 8-9 fmserver account name, changing (Linux) 9-9 Guests tab (Windows and Mac OS) 6-3
closing fmserver.exe (Windows) 7-9
locally (Linux) 9-2
I-6 FileMaker Server Administrator’s Guide
scheduled tasks (Windows and enabling and disabling (Windows and installing manually
Mac OS) 8-7 Mac OS) 8-7 Mac OS 10-2
Replacing data, performance issues B-1 running manually (Windows and Windows 10-1
Requirements. See Hardware requirements; Mac OS) 8-6 Server application, described
Memory; Networks; System requirements viewing (Windows) 8-4 (Mac OS X) 7-3
RequirePassword preference parameter Screen saver software, and FileMaker Server Event Log (Mac OS 8.6 to 9.1)
(Linux) 9-11 Server A-2, B-2 See also Log files
Resizing columns Scripts described 7-20
in Schedules list autostart and stop (Linux) 9-2 maximum size 6-15
Mac OS 8-5 for administrative tasks (Linux) 9-1 Server Last Statistics Log file
Windows 8-4 running on a schedule (Mac OS 8.6 to 9.1) 6-13
locally (Mac OS 8.6 to 9.1) 7-13 Mac OS 8.6 to 9.1 8-2 Server name. See Host name
Restart command (Linux) 9-5 Mac OS X 8-4 ServerRoot preference parameter (Linux) 9-9
Resume command using to automate tasks (Mac OS) 8-10 Services control panel (Windows) 7-1, 7-2
Linux 9-2 Search path for hosting files (Linux) 9-9 Shutdown
Windows 8-9 Searching and FileMaker Server
Runtime solutions, hosting automatically Help (Windows and Mac OS) x Windows NT 7-2
Linux 9-12 TechInfo database D-1 checking for file corruption (Windows and
Mac OS 8.6 to 9.1 6-9 Security Mac OS) 6-18
Windows and Mac OS X 6-8 authenticating guests (Windows and Mac Single user files, hosting
OS) 6-4 Linux 9-8
S recommendations (Windows and Windows and Mac OS 6-7
Mac OS) 6-10 Sleep, by operating system (Windows and
Sample files Selecting information in lists Mac OS) 6-17
command line (Windows) 8-9 (Mac OS 8.6 to 9.1) 7-14 Sockets, network. See Connections,
Linux 5-2 Sending messages to guests AppleShare; Networks; Optimization
Mac OS 8.6 to 9.1 3-2, 3-3 See also Administering; Messages Software requirements
Mac OS X 4-2 all, remotely 7-12 Linux 5-1
Windows 2-4 locally (Mac OS 8.6 to 9.1) 7-16 Mac OS 8.6 to 9.1 3-1
Schedules remotely 7-11 Mac OS X 4-1
changing (Windows and Mac OS) 8-6 using a schedule (Windows and Windows 2-1
creating Mac OS) 8-1 Sorting
Mac OS 8.6 to 9.1 8-1 Server Administration plug-in columns
Mac OS X 8-3 automatically downloading 7-6 locally (Mac OS 8.6 to 9.1) 7-13
Windows 8-1 described 7-5 remotely 7-7
deleting (Windows and Mac OS) 8-7 enabling manually performance issues B-1
described (Windows and Mac OS) 8-1 Mac OS 10-3 scheduled tasks
duplicating (Windows and Mac OS) 8-7 Windows 10-2 Mac OS 8-5
Windows 8-4
I-10 FileMaker Server Administrator’s Guide
usage statistics, remotely 7-8 Status (Current Date) function 7-21 Today function 7-20
Specify Hosts button C-6 Stop command (Windows) 8-8 Toolbar (Windows)
Standby mode (Windows 2000) 6-17 Stopping FileMaker Server described 8-4
Start command Linux 9-1 displaying descriptions for buttons xi
Linux 9-1 Mac OS 8.6 to 9.1 7-3 Transaction statistics, described 7-8
Windows 8-8 Mac OS X 7-4 Troubleshooting C-5 – C-7
Starting Windows 2000 7-2 See also Log files; Hardware requirements;
FileMaker Server, automatically Windows NT 7-2 Networks; Optimization; Performance
Linux 5-2, 9-2 Summary reports B-1 system crash (Windows and
Mac OS 8.6 to 9.1 7-3 Support, technical 1-1 Mac OS) 6-18
Mac OS X 7-4 System crash, checking for file corruption
troubleshooting C-5 (Windows and Mac OS) 6-18 U
Windows 2000 2-2 System Monitor (Windows 2000), using 7-18 Uninstalling FileMaker Server
Windows NT 2-2, 7-1 System requirements Linux 5-3
FileMaker Server, manually See also Hardware requirements; Memory; Windows 2-5
Linux 9-1 Troubleshooting Unsaved cache percentage 7-8
Mac OS 8.6 to 9.1 7-3 Linux 5-1 Unselectable icon, in Hosts dialog box
Mac OS X 7-4 Mac OS 8.6 to 9.1 3-1 (Windows and Mac OS) 6-10
troubleshooting C-5 Mac OS X 4-1 Unused cache percentage B-1
using command line (Windows) 8-8 Windows 2-1 Usage statistics
Windows 2000 2-2, 7-1 logging
Windows NT 2-2, 7-1 T Linux 9-14
Statistics Task Scheduling assistant (Windows) 8-1 Windows and Mac OS 6-12
collecting Tasks, scheduling (Windows and Mac OS). viewing
Linux 9-13 See Schedules locally (Linux) 9-13
Windows and Mac OS 6-12 TCP/IP locally (Mac OS 8.6 to 9.1) 7-14
viewing See also Networks locally (Windows 2000) 7-18
locally (Linux) 9-13 host address C-6 locally (Windows NT) 7-17
locally (Mac OS 8.6 to 9.1) 7-14 troubleshooting C-6 remotely 7-8
Performance Monitor TechInfo database D-1 Usage Statistics window (Mac OS 8.6 to
(Windows NT) 7-17 Technical specifications A-1 9.1) 6-12
remotely 7-8 See also FileMaker Server; Optimization; UseAutoUpdate preference parameter
System Monitor (Windows 2000) 7-18 Performance (Linux) 9-8
Statistics log file. See Log files Technical support UseCacheFlush preference parameter
contacting 1-1 (Linux) 9-7
StatsLogPath preference parameter
(Linux) 9-14 TechInfo database D-1 UseCustomExtensions preference parameter
(Linux) 9-12
StatsTimeInterval preference parameter Tips. See Optimization; Performance;
(Linux) 9-14 Troubleshooting UseCustomServerName preference parameter
(Linux) 9-11
Index I-11
V
var/fmserverd, description (Linux) 5-2
var/log/fmserver, description (Linux) 5-3
Viewing
details about files and guests,
remotely 7-11
FileMaker Server events
Linux 9-13
Mac OS 7-20
Windows 2000 7-19
Windows NT 7-19
scheduled tasks
Mac OS 8-5
Windows 8-4
usage statistics
locally (Linux) 9-13
locally (Mac OS 8.6 to 9.1) 7-14
locally (Windows 2000) 7-18
locally (Windows NT) 7-17
remotely 7-8
Virtual memory. See Memory; Performance
W, X, Y, Z
Web site
for registering software 1-1
TechInfo database D-1
technical support 1-1
Writing guest data to disk
Linux 9-7
Windows and Mac OS 6-7
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