Participate in • • Effective communication ASiC Online Program:

•
workplace Different modes of CSS NC II (Introduction
meetings • communication to CSS NCII)
•
and discussions Written communication CBLM CSS NCII
• • PerformTRAINING PLAN
routine workplace Task Sheet: Writing a
duties following simple how-to guide for using
Course: COMPUTER
• • written notices SYSTEMS SERVICING NCIIDesktop/laptops
Unit of Competency: • Participate in Workplace Communication
Module Title: Participating in Workplace Communication

Modality: Check the modality will be applied. Multi- modal is

allowed. ( ) Full-online ( ) Blended online ( ) Distance Learning

Learning Outcomes Contents Learning Resources

LO 1: Obtain and • • ASiC Online Program: CSS
• NC II (Introduction to CSS
convey
workplace NCII)
• • Video, how to develop
information •
effective communications
skills-verbal, on-verbal &
Body language
)
• Video, Communication
techniques
( )
• Video, Good answer to the
interview question
)
• CBLM, CSS NCII

LO 2: Communication procedures • ASiC I Online Program:

and systems CSS NC II (Introduction
to CSS)
Organizational policies • Video, Grammar Lesson1
Following simple ( )
written/spoken notices • Video, Sentence Structure
Participate in workplace ( )
meetings and discussions • CBLM, CSS NCII
Estimate, calculate and record
routine workplace measures
Ability to relate to people of
social range in the workplace

LO 3: Complete relevant Forms and Documentation •

work related Technology relevant to the
documents enterprise and the
individual’s work •
responsibilities •
Complete work-related
documents
Gather and provide
information in response to
workplace Requirements
 TRAINING PLAN
Course: COMPUTER SYSTEMS SERVICING NCII

Unit of Competency: Work in a Team Environment

Module Title: Working in a Team Environment

Modality: Check the modality will be applied. Multi- modal is

allowed. ( ) Full-online ( ) Blended online ( ) Distance Learning

Learning Outcomes Contents Learning Resources

LO 1: Describe team • Communication Process • ASiC Online Program: CSS NC
role and scope • Team structure II (Introduction to CSS NCII)
• Team roles • Video, Team roles and
responsibilities
( )
• CBLM CSS NCII

LO 2: Identify own role • Communicate appropriately, • ASiC Online Program: CSS NC

and responsibility consistent with the culture II (Introduction to CSS NCII)
within team of the workplace • CBLM CSS NC II – Basic
Competencies

LO 3: Work as a • Qualities of a great • ASiC Online Program: CSS NC

team member team member II (Introduction to CSS NCII)
• Characteristic of a • CBLM CSS NC II – Basic
good work team Competencies
members • Video, Effective Teamwork
• Group planning and decision ( )
making
• Communicate appropriately,
consistent with the culture
of the workplace
 TRAINING PLAN
Course: COMPUTER SYSTEMS SERVICING NCII

Unit of Competency: Practice Career Professionalism

Module Title: Practicing Career Professionalism

Modality: Check the modality will be applied. Multi- modal is

allowed. ( ) ) Full-online ( ) Blended online ( ) Distance Learning

Learning Outcomes Contents Learning Resources

LO 1: Integrate personal • Work values and ethics • ASiC Online Program
objectives with (Code of Conduct, Code (Introduction to CSS)
organizational of Ethics, etc.) • Video, how to improve your
• Company policies personality
goals • Company operations, • Video, Organizational Goals
procedures and standards ( )
• CBLM, CSS NC II,

LO 2: Set and meet • Fundamental rights at • ASiC Online Program

work priorities work including gender (Introduction to CSS)
sensitivity • Video, Ethics in the
• Personal hygiene practices workplace
• Appropriate practice of )
personal hygiene
• Video, how to prioritize
Task Effectively
( )
• CBLM, CSS NC II,

LO 3: Maintain • Intra and Interpersonal skills • ASiC Online Program

• Communication skills (Introduction to CSS)
professional growth and
• Ways on how to manage • Video, Professional Image
development your personal and ( )
professional development • CBLM, CSS NC II,
• Task Sheet: Professional
Image
 OHS procedures and practices and
and ASiC I Online Program: CSS
regulations NC II (Introduction to CSS
TRAINING
PPE types and uses PLAN NCII) Video, Workplace
OHS indicators Health and Safety
Course: COMPUTER SYSTEMS SERVICING NCII )
CBLM, CSS NC II,
Unit of Practice Occupational Health and Safety Procedures
Competency:
Module Title: Practicing Occupational Health and Safety Procedures

Modality: Check the modality will be applied. Multi- modal is

allowed. ( ) Full-online ( ) Blended online ( ) Distance Learning
Learning Contents Learning Resources
Outcomes
LO 1: Identify • ASiC Online Program: CSS
hazards and NC II (Introduction to CSS
Risks • NCII)
•
Video, OHS| Hazards in
the workplace|
Workplace safety
topics
( )
CBLM, CSS NC II, Task
Sheet
Self-Check
LO 2: Evaluate • Hazards/risks identification • ASiC Online Program: CSS NC
hazards and control II (Introduction to CSS NCII)
• Threshold Limit Value -TLV • Video, Electrical Safety Basics
risks • Evaluating Hazard and Risk ( )
• Video, Electrical Hazards
( )
• CBLM, CSS NC II,

LO 3: • Hazard Prevention and control ASiC Online Program: CSS

• Practice of personal hygiene
Control NC II (Introduction to CSS
hazards and NCII)
Risks Video, Hierarchy of control
measures
( )
Video, Hazard, Risk & safety
( )
CBLM, CSS NC II,

LO 4: Maintain • Maintain Occupational Health and •

OHS awareness Safety Awareness
• Organization safety and health •
protocol
• Safety consciousness
• Health consciousness
•
eLearning Infrastructure Requirement

( ✓ ) LMS ASiC LMS

Or others: You Tube
(✓ ) application that provide access to the ASiC LMS
digital content and any shared resources
anywhere, anytime; Google search engine

ZOOM
( ✓ ) application that allows communication ASiC LMS
between trainers and peers synchronous Email
and asynchronous;
Google Classroom/Googlemeet
Messenger/Edmodo
( ✓ ) application that allows administration ASiC LMS, Zoom, Google Classroom
of assessment of learning outcomes