No.

CF-7171202'l-DOP
Government of lndia
Ministry of Communications
Department of Posts
(lR & GB Divasion)

Dak Bhawan, Sansad Marg,

New Delhi-110001.
Dated: 7th March 2023
Office Memorandum

Subiect- Regarding advance payment facility for international parcel & lnternational
registered articles.

ln line wiih the existing provisions in case o, Express Mail Service (EMS) and lntemational
Tracked Packet Service (ITPS), he comp€tent authority has approved the advance payment
facility for international parcels and intemational reqistered articles

2- This will enable the customers to ente. into contractual agreement with the Department of
Posts for utilizing these services through advance payment facility as an alternative to payment in
regular cash tra;saction. The discount facility will not be availaue tor international Registered and
Par@l seruices.

3. The procedures for the creation of Customers & contracts, mapping of required Services to the
Customer i.e., Product Code, Contract Type, etc, and National Account Facility (NAF) are
available on the link athttos://utilrties.ceot oov n/cs / (copy enclosed). The SOP and format of
the agreement are also attached herewith.

(H u Chaudhary)
Assistant Director General (lM)

To
(i) All Head of Circles
(ii) All otfrces of the Exchange
the advance
iiii; Cu, CeCt is ,eqrested to make the necessary configuration in CSI software for
payment facility lor i;ternational parcel and intemational registered articles. Further, this O[l shall
be also uploaded on the lndia Post website.
STANDARD OPERATING PROCEDURE FOR THE ADVANCED
PAYMENT FACILITY FOR BULK CUSTOMER OF FOREIGN
PARCEL AND REGISTERED MAIL

1.
1. The advance payment facility would be offered to the contractual customers who enter into
an agreement with the Department provided that the booking data along with Customs data
(CN 22/23) are made available to the booking office by the customer in electronic format
as prescribed. The data shall be complete and proper in all respect including customs
declarations.
2. For the purpose of advance payment facility for international registered and international
parcel, a contractual customer is defined as anyone who provides business revenue worth
Rs. 50000/- (fifty thousand) under these categories, put together, in a calendar month at a
single booking office and Rs. 200000/- (two lakh) worth of minimum business in case of
booking happens at multiple locations.
3. Based on business requirements and competition, CPMGs/PMGs are empowered to revise
the minimum business revenue limits mentioned in para 2 above, on case to case basis in
consultation with respective IFA.
4. The contractual customer who books articles at multiple locations may be allowed
consolidation of accounts at all booking locations under National Account Facility for
billing and payment to a Nodal Office.
5. The contractual customer may be provided pick-up facility subject to submission of proper
data in electronic format.
6. The mode of payment shall be advance payment only.
7. Contractual customers who want to avail advance payment facility have to sign an
agreement as given in Annexure A and present the consignments for booking at identified
centers / locations only.
8. Such advance deposit customer will have to deposit a minimum amount of Rs. 5000/- in
case of a single location and Rs. 50000/- in case of national account facility.
9. The bulk customer has to apply to the Head of Division, in which the address of the
applicant /HQ of the company exist to avail advance payment facility.
10. The request shall be approved and signed by the concerned divisional head after due
examination.
11. In case National Account Facility is sought, the divisional head shall send the proposal to
CPMG after verifying the identification of the customer. In case customer desires to send
commercial export items by using electronic Postal Bill of Export (PBE-III/PBE-IV), the
CPMG of the concerned nodal circle shall approve the National Account Facility. There is
no need for the allotment of specific barcode series where e-PBE is used.
12. In cases where customer with National Account Facility desires to send non-commercial
items or commercial export items with manual Postal Bill of Export (PBE I/ PBE II) the
approval of the MB Division of the Postal Directorate shall be required. The Circle
concerned shall send the proposal to Postal Directorate (MB Division) for approval and
allotment of specific barcode series.
13. CPMG shall designate signing authority in case of National Account Facility.
14. The customer shall ensure to follow the procedure of Postal Bill of Export (PBE) for the
commercial exports.
15. Division/ Circle concerned shall create a Customer ID for each bulk Customer and Contract
ID for each product (foreign parcel/registered article) in CSI.
16. Free Pick up:

(a) Free pick up will be limited either to the municipal area to which the booking center
belongs or within a radius of 20 KM from the booking location, whichever is less.
 (b) Head of the Circle is empowered to extend the jurisdiction to provide free pick up
of the consignments from locations /customers’ premises beyond the municipal limit,
in cases wherever required. HOC in consultation with Circle IFA may work out the
cost of pick up so that pick up may be provided to those customers also who do not
fulfil the criteria.

17. Billing:

Bills will be generated through the system on a monthly basis. (b)The monthly bill will be
raised by the booking office on the 7th of each month.
.

Annexure-A
Agreement for Contractual Customers (Foreign Parcel/Registered Mail)
An agreement made this ________ day of __________________between the Department of Posts on
behalf of the President of India (hereinafter called the ‘Department’ on the one part) and
______________________________________________ having its Head Office at
______________________________________________residing
at______________________________ (hereinafter called ‘the sender’ which expression shall unless
excluded by or repugnant to the context be deemed to include his successor, representatives and
permitted assigns) on the other part.
Whereas the Department has agreed with the sender to book, transmit and deliver such articles,
presented by the sender as Foreign Parcel / Registered Mail consignments under Advance Deposit at
the time of booking as per the terms and conditions hereinafter contained.
It is here mutually agreed and declared by and between the parties hereto as follows.

1. This agreement shall come in force as from the ________ day of ___________ and
shall continue in force for a period of 2 years.
2. The Sender shall prepare, pack and make up the Foreign Parcel /Registered Mail
Consignments as prescribed by the Department. The contents shape and size of the
articles shall be according to the provisions and conditions provided for and as notified
by the Department from time to time.
3. The Sender shall ensure that no article with contents which are dangerous or prohibited
for transmission by post as Foreign Parcel / Registered Mail is presented for booking.

i. Prior to booking of Foreign Parcel / Registered Mail s, the customer shall provide all
the necessary documents viz invoice, license, NOC etc. from the competent authority
as required for export of respective goods.
ii. The Department of Posts, India undertakes no responsibility, if postal articles already
booked and are detained, confiscated or otherwise dealt with according to the law,
whether in India or in a Foreign Country and no claim for refund of postage or
compensation will be entertained in such case.
iii. In case Foreign Parcel / Registered Mail Articles are booked by a customer containing
substances that are prohibited by the concerned Air Carrier and Air Carrier declines to
give the Airlift for the same, the Department of Posts, India will not be responsible, and
the customer will not claim a refund of postage from the Department of Posts, India.
iv. The contractual Customer, engaged on an advance payment basis, shall maintain his
respective account on a day-to-day basis to corroborate that with the account
maintained by the Booking post office on the day of booking of Foreign Parcel /
Registered Mail; and thus ensure that his Account remains operational without
exhausting the advance amount deposited by a contractual customer in his account. This
office hereby reserves the right not to allow the fresh booking, if sufficient balance is
not left in the account of the contractual customer.
v. The customer shall ensure to provide correct and complete electronic data for
booking.

4. The sender shall fill up correctly such documents/records, which may be prescribed by
the Department to enable it to book, convey and deliver the articles expeditiously.
5. The expected monthly postage for booking of Foreign Parcels / Registered Mail
Consignments is Rs. _______.
6. Contractual Customers who want to avail Advance Deposit Facility or make the
payment at the time of booking, have to open a deposit account with a minimum amount
 of Rs. 5,000/-. In case of booking at Multiple locations, the minimum amount of deposit
would be Rs.50,000/-
7. Postage shall be charged according to the tariff fixed by the Department of posts from
time to time
8. The arrangements covered by this contract shall be liable to be terminated by either
party without assigning any reasons thereof at any time giving one month’s notice in
writing to the other party.
9. The Department shall raise the Foreign Parcel / Registered Mail Charges bill by 7th
of every calendar month in respect of all Foreign Parcel /Foreign letters
Consignments booked by the sender of his authorized agents/sellers in the preceding
calendar month.
10. No Discount is available for the booking of Foreign Parcel / Registered Mail as an
advance payment customer.
11. Any payment due to the firm from the Department will not be adjusted against the
bill.
12. Sender shall abide by all rules and orders etc. brought out by the Department from time
to time on the subject.
13. The department will not be responsible for the quality/content of the product being sent
by the contractor or his authorized agent.
14. The customer shall ensure an adequate amount against his account for the booking of
the article.
15. The Sender must understand that Foreign Parcel / Registered Mail is not an insured
service unless expressly provided and liability of Foreign Parcel / Registered Mail is
limited to the provisions of the department.
16. In case of any legal implications, the same should be dealt with only in the
jurisdiction of the office where the agreement is signed.
17. The sender shall post its articles at a --------------------- post office /Foreign Post
Office.

Or

The sender shall avail National Account Facility with filing manual Postal Bill of Export /
electronic Postal Bill of Export (Using Dak Niryat Kendra online) software.

Witness: Witness:

1. 1.

2. 2.

1. Signed by _________________________ for 2. Signed by

_________________________ for

and on behalf of the President of India. and on behalf of the

__________________
Customer with Multiple Booking Locations:

CSI SOP for Billing, Verification &Payments of Customer with multiple Booking Locations:

• Any customer booking at more than one location will be treated as NAF customer.
• Booking, Billing will be made against single customer ID. Payment can be processed against each
Booking location or Single payment at any one location. This will be decided by Nodal Office.
• Nodal Office to have agreement with Customer as standard norms.
• Nodal Office to identify any one location for Billing for CSI bookings.
• Nodal Office to ensure recovery of payments from Customer and payments processing in CSI.

Table Of Contents:

i. Billing ‐2
ii. Printing invoice ‐5
iii. Booking Details ‐7
iv. Accepting Payments ‐10

CSI, Command & Control Team [email protected]

Customer with Multiple Booking Locations:

i. BILLING:
A. Tcode: VF06

1. Sale Org. to be DOPI.

2. Billing date is Date of booking of articles For Ex: April 2018 Bill will be generated in
November. Date selection will be 01.04.2018 to 30.04.2018 as shown in screenshot.
3. Enter Customer ID in Sold to Party.
4. Documents to be selected ‐ Sale orders. Uncheck other Items if selected.
5. Enable check Box‐ Start Immediately.
6. Execute (F8) after making above selection.
7. Incase if any data exist, below screen appears. Incase VF06 already processed for selected
Dates or no data available: Cursor will move to DOPI(Same screen).

CSI, Command & Control Team [email protected]

Customer with Multiple Booking Locations:

Note: Bill may be generated for any month only on or after 4th of next Month.

B. Tcode: VF24

1. Billing Date: Date of Execution of VF06 tcode . VF06 will be done for April 2018 billing on or
after 04th of May 2018. For Ex: May 2018 Billing, Billing Date in VF24 will be 04.06.2018 to
any date where VF06 is processed.
2. Sale Organization to be DOPI.
3. Payer is Customer ID.
4. Click on Display Work list of Invoice List or press F8.
5. Few documents will be displayed in Yellow (Selected). In case of Blank screen, process would
have already completed or no data available. Try again after 1 day if not executed before.

CSI, Command & Control Team [email protected]

Customer with Multiple Booking Locations:

6. Clicking on Collective Billing doc./Online & Save

7. Document saved successfully message will be displayed.

CSI, Command & Control Team [email protected]

Customer with Multiple Booking Locations:

ii. PRINTING INVOICE:

• Printing of bill is based on Invoice numbers.

• Separate invoices will be generated based on booking locations.

A. Obtaining Invoice numbers based on Booking Office Profit centers:

Tcode: FBL5N

1. Enter Customer ID
2. Enter Bill Date or Range. Billing details of Oct 2018 will be listed provided bill is
generated within mentioned dates.
3. Enter/Select Layout a” /NAF “and execute.

CSI, Command & Control Team [email protected]

Customer with Multiple Booking Locations:

4. Reference is Invoice number and Profit ctr is Booking Office Profit Centre. Doc Date
denotes Billing Date. If Profit centre is not available against any reference, please copy
Document numbers, navigate to FAGLL03 tcode, Enter 1101020100(PRC‐Speed Post) in
G/L, enter Doc Date(Billing Date) and in customs selections (Cntrl+F1) enter only above
Document No in New Filed Selection‐> Document Numbers, Generate the report to get
Profit centers of Each document.

(Or)

Tcode: VF24

1. Fill Customer Id and Billing Date(In range) and press Enter Key.
2. List Of Invoices generated will be available as Billing Doc which the Invoice Reference
number.

CSI, Command & Control Team [email protected]

Customer with Multiple Booking Locations:

B. Printing Invoice(Bill):

Tcode: VF23

1. Enter Invoice number copied from FBL5N or VF25 (Don’t press Enter Key)
2. Click on Invoice List‐> Issue Output to‐> Print or Print Preview buttons will be available.

iii. Booking Details:

Tcode: ZBNPL_NEW

1. Enter Customer No & Contract number> Booking date may be selected for required period.
2. ALV Display is selected by default. Execute(F8) the report.
3. Booking made across all locations will be listed.
4. Click on Post office Location Id, Filter. Select Booking Office Facility Id to list Office specific list.
5. Scroll down to see Consolidated count and amount.

CSI, Command & Control Team [email protected]

Customer with Multiple Booking Locations:

Main Report:

Filter Office:

Consolidate Details:

This can be verified with Bill printed via VF23.

Copy Of Bill is available in next page

CSI, Command & Control Team [email protected]

Customer with Multiple Booking Locations:

CSI, Command & Control Team [email protected]

Customer with Multiple Booking Locations:

iv. Payments Processing:

Below report can be generated through FBL5N9refer Page 5). Red Item Denotes payment
not received, after processing payment, the same will changed to Green.

Tcode: F‐28
• Process remains same as accepting payments from any other BNPL customers.
• Single payment against customer can be accepted at one office by processing based on
posting date (05.11.2018) in above case.
• Payments based on Booking office (Profit centre) can be posted based on Document
number or Reference number.
• Any adjustment as per instructions from nodal office may be made using “Charge Of
Difference” option while posting through F‐28.

CSI, Command & Control Team [email protected]

FAQ- BNPL v3.0

FAQs ON BNPL PROCESS IN CSI

V3.0

A. Contract availability at POS -2

B. CONTRACT ACCESS AT SAP VA42 -2
C. POS CONDITIONS OF CONTRACT -3
D. CONTRACT ACTIVITY PROCEDURE DATE -6
E. CHECK ADVANCE CUSTOMER DISCOUNT CREDIT -7
F. RECHARGE TO WRONG CONTRACT -8
G. RECHARGE SUCCESSFUL BUT BALANCE NOT REFLECTED AT POS -8
H. CUSTOMER TAX ISSUE(BOOKING/BILLING) -9
I. KNOW CUSTOMER LEDGER - 10
J. KNOW PROFIT CENTRE LEDGER - 12
K. ARTICLE BARCODE ISSUE AT POS - 13
L. VERIFY ADVANCE CUSTOMER BALANCE - 14

Sales & Distribution Team,CEPT 29/01/2020

FAQ- BNPL v3.0

A. Contract not Available at POS:

1. Webservice Error (POS Message “There is an error in Webservice”)
a. Check local network viz SAP access, India Post Portal access.
b. Check webservice status with other BNPL Offices.
c. Check whether SAP CRP login accessible via SAP GUI
d. If SAP ECP available & CRP not available; it CRM issue
e. If none of the application access is available , then sify/local network issue.

2. Customer Details available but not the Contract Details:

f. Cross check with other Customer IDs for availability of Contract Details. If Contract available
for other customers and missing for one customer: refer B
g. If Contract details not available for any other customer, crosscheck with other BNPL centers.
This is due to issue at ECP

Note: Customer details will be fetched from CRM and Contract details from ECP. If CRM is down, no
details shall be fetched at POS.

B. ACCESS TO CUSTOMER CONTRACT:

1. Obtain Contract number from ZBNPL_NEW from Customer ID, Use VA42-Edit & VA43-View

2. Contract access authorization:

Tcode: VA42 - No authorization

Sales & Distribution Team,CEPT 29/01/2020

FAQ- BNPL v3.0

Obtain below Role:

Techinical name Im Role Name

YS:SD_CONTRACT_CREATE_SPM CONTRACT CREATE
YS:SD_CONTRACT_DISPLAY CONTRACT DISPLAY

Access Available to VA42, but not for Contract:

Incase not authorized to access Specific Contract Number: Below Error appears:

a. Only permanent Employee of Billing Facility ID is allowed to Modify Contract through VA42
b. Check Contract Billing office facility ID through tcode VA43, Additional Data B tab.
c. Login with Billing office user and modify, If incase Billing Office ID is incorrect raise service
desk ticket for changing Billing office to your Office Facility Id.

C. For contract details to be available at POS:

a. Contract ‘Valid TO’ Date should be later than current Date.
b. Correct service to be selected at POS as maintained in Contract Material Group 2’ (service).
c. Booking Office Name should be available at Contract ‘Additional data b’ tab.
d. Atleast 1 booking Office to be maintained under additional Data b Is Pan India Contract is
‘Yes
e. Barcode From and To should be numeric and 9 digits. Suffix need not be entered.

Contract is configured through VA41 and can be modified through VA42. VA43 is to view Contract:

1. Contract can be modified through VA42 by the user of Bill rising Facility only.
2. Any can be viewed through VA43. TO Check Bill rising office & other details.

a) Check Contract Validity:

1. Navigate to VA43 with Contract number.
2. Click Sales Tab and Contract end Date should be available.

Sales & Distribution Team,CEPT 29/01/2020

FAQ- BNPL v3.0

3. Contract shall not be available at POS on or after Contract End date. Make changes as per
agreement through VA42.

b) Check Service mapped to Contract:

1. Navigate to VA43 with Contract number.
2. Scroll Item 10 row to see Material Group 2 selection. Select Correct service at POS and add Cust.

c) Check Contract Booking Offices:

1. Copy Navigate to VA43 with Contract number. Double click Item 10

2. Click on Additional Data B tab

Sales & Distribution Team,CEPT 29/01/2020

FAQ- BNPL v3.0

3. Those office in the list are authorized to Booked against the contract through POS. Make sure
Name of the Office is available next to Facility ID. If not available, Press Enter button after
Clicking on Booking Post Office Facility ID.

Sales & Distribution Team,CEPT 29/01/2020

FAQ- BNPL v3.0

D. Activity procedure Date Issue while Contract Modification:

Please follow below steps:

Click on GOTO-> Header-> Contract Data

Make sure Action date is later than current Date, ie Tomorrow Date. Save with required
Contract end Date.

Sales & Distribution Team,CEPT 29/01/2020

FAQ- BNPL v3.0

E. Process to Check Advance Customers Discount Credit(After Billing):

1. Navigate to VA43/VA42 with Contract number.
2. Click on Environment, Changes

3. Select Item 10, Addition Info and Click on Execute, (Contract number shall be auto filled in
Document Text box)

4. Report shall be generated as below:

To export Select: System-> List-> save-> Local File

Sales & Distribution Team,CEPT 29/01/2020

FAQ- BNPL v3.0

 Local File may be shared as Text with Tabs

 Data may be copied to Excel for quick verification
 Below Details shall be available

 Changes can be made to Target Value in below steps

 Manually through VA42 (5th Entry)
 Recharge through zadvance_deposit (First 3 entries above)
 Discount credit through zadvance_credit (4th Entry)
 Difference between Old and New Value denotes changes made.
 From Denotes user ID along with Date and tcode used for changes.
 Verify zadvance_deposit entries which should have corresponding Financial entry against
customer account as per FBL5N report
 Advance customers Discount+Tax difference should be credited by the end of Billing.
 Discount was credit automatically by user SAPSD_FF till Nov 2020
 Incase discount is not credited, user Tcode ZADVANCE_CREDIT to recharge Discount+Tax
difference based on Invoice number.

F. RECHARGE TO WRONG CONTRACT

 Reverse recharge document using FB08
 Raise service desk ticket with contract number to reduce contract balance

G. RECHARGE SUCCESSFUL BUT BALANCE NOT REFLECTED AT POS

 Check proper Contract is selected while recharge
Display recharge document number in FB03, double click customer id to see recharge
contract number
 If contract number is correct, verify contract condition in page 3

Sales & Distribution Team,CEPT 29/01/2020

FAQ- BNPL v3.0

H. TAX APPLICABILITY ON CUSTOMER BOOKINGS:

 Tax Configuration can be done at CRM (CRP) against customer ID.
 Below Tax classification to be configured for Tax in CRP either Full or Exempt:

Tax ID Description
ZSER Service Tax
JOSG State GST
JOCG Central GST
JOIG Integrated GST
JTX1 To
JTX4 Tax

Full Tax: Tax Applicable & Full Exempt: No Tax

 Status can be instantly checked at POS b adding customer id in any service
For Ex: Mail-> Inland Speed Post- > Add Customer

 If applicable Tax shall be charged at the time of Article booking only.

 Any modifications of tax applicability /wrong billing due to tax issue may be handled/adjusted
manually as Tax as applicable during booking shall be considered while Billing. Kindly ensure Tax
before Billing.

Sales & Distribution Team,CEPT 29/01/2020

FAQ- BNPL v3.0

I. CUSTOMER WISE LEDGER(FBL5N):

 BNPL booking shall be accounted as Revenue only after Billing process completion.
 Accounting Document shall be posted as liability against Customer ID, which is Accounts
Receivable. This is done through Billing Process.
 Customer account ledger can be viewed through Tcode FBL5N
Select BNPL variant

1. Customer Id, against which Booking is Done

2. Normal Items as Billing and Special G/L transactions are Advance recharges
3. Open Item denotes unpaid Billing documents (RV), unadjusted advances (DZ with Special
G/L items), Unpaid COD Articles (DR/BA).
4. Cleared Items denotes: Paid bills (RV), Funds received/paid (DZ), Cleared Advances (DZ with
Special G/L items), Paid COD Articles (DR).
5. “All Items” includes Open & Cleared items.
6. Open at Key Date is status as on Selected Date.
7. Cleared Date is Payment Date(Irrespective of billing Date)

Sales & Distribution Team,CEPT 29/01/2020

FAQ- BNPL v3.0

8. Red Items denotes Unpaid (RV, DR). Green denotes paid, settled (Cleared)
9. DZ is payment, RV is billing, AB is settlement in Document Type
10. Posting Date is Date of Billing which is for repviosu month booking.
11. Financial Document number.
12. S column with W denotes denotes Special G/L credit. DZ doc with W is recharge, RV doc with
W is Discount credit. Note that actual credit to contract is Bill discount + Tax difference
13. Reference is Bill Invoice number. 095 denotes Bill issues, 090 denotes bill not issued.
14. Clearing Date is payment/settlement Date. For an RV document: Difference between
clearing Date and Posting Date denotes time taken for payment.
15. Clearing document is payment /settlement document number
16. Clearing Document will be null for unpaid bills and unadjusted advances.
17. Long Text with SL denotes random POS invoice number, always RV document posted
through BNPL billing process shall have SL number is Text.
18. Special G/L entries as per FBL5N may be verified with Advance customer credit report
 RV document should have entry with ZADVANCE_CREDIT
 DZ document should have entry with zadvance_deposit
 Any DZ reversals should have balance reduced with VA42
 Opening Balance to be verified always with Contract.

Sales & Distribution Team,CEPT 29/01/2020

FAQ- BNPL v3.0

J. OFFICE WISE LEDGER(FAGLL03):

1. Select BNPL variant

2. Selection screen

Customer selection Screen

 Select Profit center of office of Booking from Multiple selection

 Posting Date is Billing Date which is on subsequent date of booking Month
 Select booking Office Profit center and save.
3. Once Profit center and posting Date is selected in Customer selection screen

Open Items denotes Unpaid entries, Cleared Items are paid & All Items include both
4. Report output: Reference is Invoice number. All details as explained in Customer ledger are
applicable

Sales & Distribution Team,CEPT 29/01/2020

FAQ- BNPL v3.0

K: Enter Proper Article NO at POS (Barcode assignment)

1. Barcode assignment required only if prefix is other than circle barcode prefix.
2. Booking will be allowed at POS for any contract with Circle Barcode and Assigned Barcode.
3. Check whether contract is selected before booking/excel upload.
4. Select Yes if POP “Barcode is different from Circle Barcode” to proceed while excel upload.
5. Incase prefix is other than circle barcode, change prefix to circle barcode and verify check digit.
For Ex: YA barcode is improper at Delhi for Parcel, Try same barcode with CD as CD is circle
barcode for delhi. Incase CD is improper, then change Barcode as check digit is wrong.
6. Verify Barcode assignment of the contract via VA43 and modify via VA42 if required:
Navigate to additional data b Tab

 Barcode Range from and to must always be 9 digit (Including check digit).
 000000001 to 999999999 range covers all Barcodes for the prefix.(or) only allotted
range can also be assigned.
 Verify Barcode prefix and allocation date.

Sales & Distribution Team,CEPT 29/01/2020

FAQ- BNPL v3.0

K. VERIFY ADVANCE CUSTOMER/Biller BALANCE:

 CSI Advance customer shall have two balances ie Ledger balance (For accounting) and Contract
Balance (For POS Booking).
 Verify contract Balance via Tcode ZCONIN

 Target Value = Contract Opening Balance (Provided while contract creation) + Recharges via
ZADVANCE_DEPOSIT + DISCOUNT CREDITS via ZADVANCE_CREDIT + Changes via VA42
(Target value at any time can be verified from VA43 changes option refer page 7)
 Value Used = Sum of All bills generated including tax if any(Excluding Unbilled/current month
Booking)
(Value releases as per VA43 = Value used – Tax)
 Contract Balance Left for POS Booking= Target Value – Value used – Current Month Booking.
 Current month Bookings can be generated via ZBNPL_NEW
 Customer ledger Balance to be verified via Tcode FBL5N
 Tcode FBL5N; Select Variant BNPL

Sales & Distribution Team,CEPT 29/01/2020

FAQ- BNPL v3.0

 Generate List of Recharges by selecting Customer Account, Special G/L Transaction with open
Item (Current Date)and Cleared Item (Date Blank) separately.

 Ignore AB document which is settlement document.

 DZ with Spcl G/L ‘’W’’ are Recharge, DG with Spcl G/L ‘’W’’ are Reversals,
 RV with ‘’W’’ are Discount document posted with Invoice generation
 In this case, Total Recharge is Rs 1.15 lacs with 20k reversal hence consol value is 95k

Sales & Distribution Team,CEPT 29/01/2020

FAQ- BNPL v3.0

 Generate VA43 changes to match with target Value

 Match Recharge Dates and difference with Old and New Value
 In this case, edger reversal done on 19/01/2021 is reducing in contract by TCS user on
20/01/2021 through Ticket. For ur case, if balance is not reduced after reversal, pls raise
ticket as the same is not automated.
 Since Re 1 is provide as Opening Balance : Contract Target value is 95001 however
consolidated Recharge value as per ledger is 95000
 Incase customer Bill has discount, RV document with Spcl G/L ‘’W’’ shall be available as
Credit in ledger. For each Discount credit, an entry should be available in VA43 Changes
posted with ZADVANCE_CREDIT on later date.
 Incase Discount not credit ie available in ledger but not in VA43 Changes, pls credit using
ZADVNACE_CREDIT if Invoice is proper. Incase there are duplicate credits in VA43 for
same Invoice, raise service desk ticket with contract number to reduce.
 RV document with Special G/L denotes Discount credit hence will be Credit to customer,
incase debit entry exists it is cancelled invoice hence need not be credited.
 Always generate Open and Cleared Items separately for complete details and report
output shall be quick
 For RV and DZ documents, ensure contract number in the report.
 Generate Unbilled Bookings using ZBNPL_New for current Month.

Sales & Distribution Team,CEPT 29/01/2020

FAQ- BNPL v3.0

 Generate list of billing to verify Value released;

 Select Normal Items Transaction with open Item (Current Date)and Cleared Item (Date Blank)
separately.

 Document Type RV denotes billing with Invoice number in Reference field.

 Sum of RV document (in Open and Cleared status) ie Billing value should be equal to
Value released.

Sales & Distribution Team,CEPT 29/01/2020

Customer & Contract in CSI

1. CUSTOMER CREATION : Login to CRM (customer relationship management) screen

by entering user ID and Password
¾ Select the Business role as “ZINT_DOP_EMP_DOP Internal Employees”
¾ Select the Account Management
¾ Select the corporate account
¾ Enter the mandatory fields like First name ,Account group, Address line, City,
postal code, country, Region ,language, post office and click on the save button
¾ select the “New from template” button from the Sales Area Data
¾ Select the Corporate Customer Template From the dropdown and click ok button
¾ Select the First option with Division as Mail Operations, Distribution Channel as
Sales and Sales organization as Sales Organization DOPI
¾ In the organization tab we need to select the district respectively.
¾ If you need to change the data, click on the Own data and edit the data and save it.
¾ Go to the Tax Area Classification Enter the Taxes types “JTX1, JTX2, JTX3, JTX4,
ZEDC, ZKST, ZSCB, and ZSER” Depending upon the type of the Customer
¾ Click on the save Button and Customer id is generated.

2. CONTACT PERSON: Log on to the SAP screen Enter user id and password.
¾ Enter “ZDOP_MAIN “in the command bar then main screen will be displayed and
Select the Sales and Distribution link on the DOP main screen.
¾ Go to the “Master data tab” and select “Contact person creation”.
¾ By using the T‐Code “VAP1” in command bar also we can go to contact
person creation screen.
¾ Enter the customer number that you have been created.
¾ Enter Department(nothing but district) first name and last name and then
go to business address tab and enter name, street/house number,
postcode, city, country, region and other required information and click on
the Plus button in the street address tab and fill district in the district field.
¾ Click on save button contact person will be created with unique id.
¾ For changing the existing details use T‐Code “VAP2” and for the display of
existing details use T‐Code “VAP3”.

3. CONTRACT CREATION :
¾ Enter “ZDOP_MAIN” in the command bar then main screen will be displayed and
Select the Sales and Distribution link on the DOP main screens.
¾ Go to the “Transaction tab” and select “Contract creation”.
¾ By using the T‐Code “VA41” in command bar also we can go to contact
person creation screen.

CSI, Command & Control Team [email protected]

Customerr & Contract in CSI

¾ ntract type Deepending on the

Enter the con t contract from
f below order
o matrix, Sales
Organization
O as DOPI, Distribution Chan
nnel as PS and
d Division as MO.
¾ Enter
E the cusstomer codee and press enter.
e

¾ Entter the targett value depennding on the customer’s

c business
Notte: For advan nce customerr target valuee should be 1..
¾ CON N_MAT is useed as a materrial for all typ pe of contraccts.
¾ Con ntract Start Date
D can be ch
hanged. Selecct Z2, Z3, Z4 frrom F4 help in case the
durration is moree than 1 year..
¾ Seleect Material Group
G 2 as th
he service which DOP is pro oviding.
¾ Seleect “Goto” option
o in thee Menu Bar,, select “Heaad” option and a in that select
s
“Billling” option as
a shown:
¾ Und der Billing Do
ocument tab select Terms of Payment as “ZSP1” ( Payable
P withiin 30
Dayys) and ZRNP P for registereed newspapeer contract.
¾ Und der Accountin ng tab mentio on the Bank Guarantee
G Am
mount.
¾ Entter Bank Bran nch Name, Memo Date, Memo M Number details undeer order data tab.
¾ Clicck on ‘F3’Funcction key andd Select the Item
¾ Now w select “Gotto” option in the Menu Bar, select “Item m” option, in that select
“More” option anda then select “Additionaal Data B”
¾ Und der Additionaal Data B tab select the Payyment Metho od dependingg on the custo omer
seleect ‘BNPL’ or ‘Advance’ .
¾ Und der Additionaal Data B, mention the Payyment Post Office, Bill Raissing office.
¾ Und der Additionaal Data B, seleect the contacct person andd Booking Posst Office and Click
on Save Button Contract
C nummber will be generated.
g
¾ Forr changing thee existing dettails use T‐Codde “VA42” annd for the disp
play of existin
ng
dettails use T‐Codde “VA43” .

CSI, Comm
mand & Contrrol Team [email protected]