Faculty of Engineering & Technology

Department of Computer Science & Engineering

Questions Bank

Subject : SOFT SKILLS AND PERSONALITY DEVELOPMENT

Subject Code : 22HSM310 Academic Year : 2023-2024

Module I:

Introduction to Soft Skills and Hard Skills Personality Developmrent.

1. ------is an important part of the individual which never stops growing.
a) Personality development b) Understand
c) Reflection d) Character

2. -----------enables to have a feeling of security and Confidence.

a) Positive thinking b) Achievements
c) Personality development d) Attitudes

3. There are------quadrants/perspectives of Johari’s window.

a) One b) Two
c) Three d) Four

4. --------is defined as the transfer of information through exchange of speech, messages,

signs, visual effects, behaviour etc.
a) Identification b) Communication
c) Verification d) Validation

5. Communication is viewed in three stages, which represent:

a) Creativity, encoding and decoding b) Thinking, encoding and decoding
c) Objectivity, encoding and decoding d) Ability, encoding and decoding

6. The process of communicating information through wordless cues, is called

a) Verbal communication b) Formal communication
c) Non-verbal communication d) Informal communication
7. ------fitness enhances both mental and emotional intelligence
a) Physical b) Mind
c) Biological d) None of the above

8. --------is a unique ability bestowed upon or acquired by individuals to understand, control

and regulate their emotions.
a) Mind intelligence (MI). b) Logical intelligence (LI)
c) Emotional intelligence (EI) d) Physical intelligence (PI)

9. Important aspects of a person’s life are greatly affected by the level of the person’s EI.
Some of these aspects are
a) Professional excellence b) Leadership
c) Physical wellness d) All of the above.

10. IQ stands for

a) Is a measure of a person’s level of b) Is a number derived from a standard
emotional intelligence mental test.
c) Both (a) & (b) d) None of the above.

11. Daniel Goleman has proposed-----components of EI which have become essential guiding
principles for any professional to practice meaningfully in the workplace
a) Two b) Ten
c) Four d) Five

12. The Components of EI are:

a) Recognizing emotions b) Understanding emotions
c) None of the above d) Both (a) & (b)

13. The components of EI proposed by Goleman are generally grouped in the following -----
clusters:
a) One b) Two
c) Three d) Four

14. The clusters are categorized in the following two broad categories of competencies of EI:
a) Personal competencies b) Social competencies
c) Both (a) & (b) d) None of the above

15. ------is the power to evaluate your strengths and weaknesses as well as their effects on
others.
a) Emotion-awareness b) Physical-awareness
c) Self-awareness d) Other-awareness

16. ------is a training to control our feelings and impulses and channelize them in positive
ways. It helps in creating an environment of trust and fairness.
a) Emotional-management b) Food-management
c) Physical-management d) Self-management
17. --------------enhance our abilities to interact positively and get along well with people using
a range of skills aimed at resolving conflict.
a) Social competencies b) Physical competencies
c) Economic competencies d) Emotional competencies

18. ------------is the key to understand others’ perspectives, to realize the needs of an
organization and to serve the needs of the clients.
a) Economic awareness b) Physical awareness
c) Social awareness d) Emotional awareness

19. What are the skills to develop emotional intelligence (EI):

a) Be an optimist b) Be stress-free
c) Both (a) & (b) d) None of the above

20. The following skills are the key to successful management of relationships:
a) Influence b) Communication
c) Both (a) & (b) d) None of the above

Module II:

Academic Skills Employment Communication

1. A------is a self-promotion summary that enables you to tell your story, express your
personality and gain a competitive edge in the job market.
a) Covering letter b) Resume
c) Resignation letter d) Bio-data

2. A------is a complete sketch of your accomplishments – education, employment, research

projects and university engagement or community work.
a) Resume b) Covering letter
c) Resignation letter d) curriculum vitae

3. The is the first contact point between you and the potential employer. It gives you an
edge to make you stand out from the crowd and get you the desired call for the next round.
a) Resume b) Cover letter
c) Resignation letter d) curriculum vitae

4. Preparing for a presentation involves-------------, outlining the content, using if visual aids,
and finally selecting the formats for presentation
a) researching the topic b) researching the cover
c) researching the idea d) researching the end point

5. In delivering your presentation, you learn to cope with-----, rehearse repeatedly, work on
the delivery modes, give your presentation and do the self-analysis of your performance.
a) Background stage b) topic
c) stage fright d) Cover letter
6. ---- is the purposeful conversation where both the parties are equally interested.
a) Examination b) Interview
c) Test d) Speech

7. The first step is to gather information about the-----to which you have applied for a job
a) Person b) Country
c) Company d) City

8. This type of interview is conducted by HR professionals to identify your suitability for the
job
a) Behaviour-based Interview b) Informational Interview
c) Telephone Interview d) Individual Interview

9. The main objective of this interview is to know about the career field, employer or the
prospective job
a) Behaviour-based Interview b) Informational Interview
c) Telephone Interview d) Individual Interview

10. What are the some of the techniques which will help you in improving your interview skills
and present yourself as a competent candidate.
a) Body Language in the Interview b) Control Your Hand and Arm
Movements
c) Both (a) & (b) d) None of the above

11. What are the some of the frequently asked questions (FAQs), which are common in any
interview?
a) Tell me something about yourself? b) Which is your religion?
c) What is your age? d) How much is your assets?

12. What is the basic purpose of an interview?

a) to find more and more about the b) to find age about the candidate being
candidate being interviewed and judge interviewed and judge how appropriate
how appropriate is he/she for the job is he/she for the job advertised
advertised
c) to find culture about the candidate d) to find relationship about the candidate
being interviewed and judge how being interviewed and judge how
appropriate is he/she for the job appropriate is he/she for the job
advertised advertised

13. ------discussions are integral part of the organizations for decision making.
a) Economic b) Personality
c) Group d) Moral

14. Proper---------arrangements in group discussions help to zero in on the right candidate

choice.
 a) food b) parking
c) water d) seating

15. To do better in a GD, go by the following tips:

a) Keep yourself abreast with the latest b) Research well on the issues
topics
c) Both (a) & (b) d) None of the above

16. --------discussions are organized for the benefit of the audience.

a) Group b) Panel
c) Management d) None of the above

17. During a------the participants take a stance either in favor of the given topic or against it.
a) Group b) Panel
c) Debate d) None of the above

18. The traits evaluated during a Group Discussion are:

a) Reasoning ability b) Knowledge on the subject of the topic
c) Both (a) & (b) d) None of the above

19. The most popular Group Discussions are classified into two types:
a) topic-based or case-based b) Height-based or weight-based
c) Age-based or color-based d) City-based or country based

20. The following points which are to be followed in Group Discussion are:
a) Be quiet for long b) Smile a while
c) Shabbily dressed d) Speak continuously

21. Which are the individual traits in the following?

a) Creativity b) Listening
c) Initiative d) All the above.

22. The area of Johari’s window is called------which is also known as the area of free activity
a) Open or free area b) Blind area
c) Hidden area d) Unknown area

23. The area of Johari’s window which represents what is known about the subject by others
and the subject is oblivious about this information.
a) Open or free area b) Blind area
c) Hidden area d) Unknown area

24. This area represents feelings or information known to an individual, but is kept hidden and,
therefore, not known to others.
a) Open or free area b) Blind area
c) Hidden area d) Unknown area
25. This area represents information about an individual’s latent abilities, aptitude and feelings,
which is unknown to the individual as well as people around him/her.
a) Open or free area b) Blind area
c) Hidden area d) Unknown area

Module III:
Communication Skills, Prpfessional Skills Creativity at Workplace
1. ------ is highly necessary in the monotonous world where you grapple with different kinds of problems every
day.
a) Creativity b) Understand
c) Reflection d) Character

2. There is a dire need for organisations to be--------- else the survival is at stake.
a) Creative b) Achievements
c) Personality development d) Attitudes

3. To improve their productivity and work quality ----------- must be integrated in the work culture of the
organisation.
a) Achievements b) Thinking
c) Character d) Creativity

4. The---------environment determines the behaviour of the average employee.

a) Identification b) workplace
c) Verification d) Validation

5. ----------- have started organising creativity workshops for their employees in the hope of increasing the
creative output of the organisation.
a) All Schools b) Many organisations
c) All offices d) All colleges

6. Creativity is related to coming out with completely ------- and processes.

a) Old ideas b) Thinking
c) New ideas d) None of the above

7. ---------- is everything. It is the preview of life’s coming attractions.

a) Imagination b) Mind
c) Biological d) None of the above

8. Imagination is everything. It is the preview of life’s coming attractions. Is said by

a) Albert Elmasri b) Navathe
c) Albert Einstein d) Raghu Ramakrishna

9. To work on different solutions of a problem do not only involve in brainstorming but lateral thinking skill like
-----------.
a) Professional excellence b) Leadership
 c) Physical wellness d) brain sailing

10. Google, a----------- in the field of information technology

a) Non-leading organisation b) leading organisation

c) Both (a) & (b) d) None of the above.

11. Keeping employees -------- is a key challenge in environments.

a) De- motevated b) Un-Motivated
c) Motivated d) None of the above.
12. To keep the motivation of employees high, the companies keep launching new programmes on --------.
a) Creativity b) Productivity
c) None of the above d) Both (a) & (b)

13. ------- is the key factor to keep the motivation of the employees high.
a) Trust b) Distrust
c) Both (a) & (b) d) None of the above.

14. You can’t use up creativity. The more you use, the more you have is said by
a) MayaDevi b) Albert Einstein
c) Maya Angelou d) None of the above

15. opportunities available to employees to create an impact through their work motivates them to become more
and more -----------oriented.
a) Emotion-awareness b) Physical-awareness
c) achievement d) Other-awareness

16. --------- is one of the most crucial factors that make people motivated.
a) Emotion b) Food system
c) Physical-management d) Happiness

17. Committing to a hobby gives you something to look forward to and spur on to achieve -------.
a) greater goals b) Poor goals
c) Both (a) & (b) d) None of the above

18. Varieties of hobbies are added to rejuvenate the employees.

a) Rules b) Restristions
c) hobbies d) None of the above

19. In six thinking hat method, how many types of hat colurs are their
a) Two b) Three
c) Six d) Four

20. Applying ---------- to the problems faced in the organisation can solve them really fast.
 a) Two thinking hats method b) Three thinking hats method
c) six thinking hats method d) Four thinking hats method

21. Educating the mind without educating the heart is no education at all. Is said by
a) Albert Smith b) Aristotle
c) Merry joy d) Navathe

22. --------- ethics the mind without educating the heart is no education at all.
a) Motivating b) Educating
c) DeMotivating d) None of the above

23. -------- are the standards and principles which companies follow and keep them as reference points in their
business dealings.
a) Behavioural b) Organisational
c) Both (a) & (b) d) None of the above

24. ethics can keep the --------- and the chances of the progress of the organisation increases multifolds.
a) employees satisfied b) employees dissatisfied
c) Both (a) & (b) d) None of the above

25. Education without values, as useful as it is, seems rather to make man a more clever devil is said by
a) C.S. Levis b) T.S. Levis
c) C.S. Lewis d) T.S. Angelena

26. Be compassionate to employees’ problem and their well being. They will work more sincerely for -------
a) Cammunity b) organisation
c) Offices d) Self

27. --------- major theories whose basis is the competition among employees for influence, resources and
information.
a) Two b) Four
c) Three d) Five

28. The second theory is based on _______.

a) Rights b) Justice
c) Rules d) None of the above

29. The third is the theory of ---------.

a) Rights b) Justice
c) Rules d) None of the above

30. The first theory – the utilitarian theory – emphasises that the consequences will guide the --------.
a) plan b) action

c) Both (a) & (b) d) None of the above

31. Following the right path without bothering about the consequences, you will surely be -------.
a) successful b) Fail
c) unsuccessful d) None of the above

32. Until he extends the circle of his compassion to all living things, man will not himself find peace. Is said by
a) Albert Schweitzer b) Albert smith
c) Albert Pablo d) Albert Picasso

33 Leaders should be role models for the employees – they can set the things right without much conscious
efforts.
a) Film makers b) Painters
c) Politicians d) Leadres

34. Until he extends the circle of his compassion to all--------- things, man will not himself find peace
a) Non-living b) Living
c) Both (a) & (b) d) None of the above

35. ------- ethical practices bring positivity and enthusiasm in the organisation, bringing the efficiency high.
a) Good b) Bad
c) Both (a) & (b) d) None of the above

36. Biases should be completely removed to -------integrity in the organisations.

a) Build b) Unbuild
c) Create d) None of the above

37. Lack of ethics can generate a lot of ---------and animosity among the workers.
a) Positive b) Negativity
c) Both (a) & (b) d) None of the above

Module IV:
Capacity Building. Corporate Skills.
1. You don’t learn to walk by following rules. You learn by doing, and by falling over is said by
a) Richard Tesla b) Richard Branson
c) Albert d) Aristotle

2. Learning never_______.
a) Starts b) Stops
c) Ends d) None of the above

3. Capacity building is mandatorily available and delivered anywhere specially at the _______.
a) Workplace. b) Home
c) Garden d) None of the above
4. ______has become important for employees and organisations to achieve their goals
a) Body building b) Mind development
c) capacity building d) Stress management

5. I try to learn from the past, but I plan for the future by focusing exclusively on the present. That’s where the
fun is the line is said by
a) Modi b) Barak obama
c) Gandi d) Donald Trump

6. There are ______ major elements of capacity building

a) Two b) Three
c) Four d) Five

7. ______element refers to the initiatives aimed at building or strengthening partnerships and enhancing
resources.
a) Civil society strengthening b) Organisational development
c) Partnership d) None of the above.

8. Capacity building finally leads to ________by maximising profits and stakes.

a) Organisational development b) Civil strengthening
c) Partnership d) society strengthening

9. Some modes of training are______.

a) Cross-training b) Formal Training
c) Matrix Teams d) All of the above.

10. _______offers employees opportunity to learn jobs and assignments across a wide range of workflows.
a) Mentoring b) Formal Training
c) Matrix Teams d) Cross-training

11 ______help utilise varied skills of different people for doing a common task.
a) Cross-training b) Matrix teams
c) Mentoring d) Formal Training

12. The best we all can do is not to _______to live fulfilling lives and successful careers.
a) start learning b) stop learning
c) Pause learning d) None of the above

13. Sometimes employees are given more tasks and assignments to ______their skills
a) Expand b) maintain
c) Decrease d) None of the above

14. Learning from mistakes provides a new road map for______.

 a) Success b) Failure
c) Both (a) and (b) d) None of the above

15. ________strategies need to be focussed to build capacity and promote innovation and development in the
organisations.
a) Assessing the Individual b) Identifying Competencies
c) Seeking the Feedback d) All of the above