CorGov Competency - Framework
CorGov Competency - Framework
RESOLUTION NO. 21
OFFICIAL CAPW
BOARD MEETING NO.4
26 FEBRUARY 2015
Page 1O
WHEREAS, the CF sha11 serve as the starting
point in developing competency-based human
resource programs and systems;
WHEREAS, the Civil Service Commission (CSC)
is encouraging all government agencies to develop
their customized CF to reflect the right job
requirements for the Agency's strategic priorities;
WHEREAS, the CSC defines competency as the
specihcation of knovrdedge and skills and the
application of such knowledge and ski1ls vuithin an
occupation or industry ievel, to the standard of
performance required in employment, while the CF is
a structure for organizing a set of competencies that
impact the quality of work people do;
WHEREAS, the GSIS CF is organized into three
(3) competency categories namely Core,
Organizational and Technical;
WHEREAS, the Core Competency Category
consists of the set of critical competencies that relate
to the System's values, mission, and stratery and
reflect organizational core capabilities. These should
be possessed by all GSIS officers and employees
regardless of their function and position;
WHEREAS, the Organizational Competency
Category highlights the competencies that are most
critical to the level and role of different positions in
the GSIS. It has two (2) categories, namely:
Individual Contributor Competencies that should be
possessed by incumbents of Individual Contributor-
Business Support (rank and file) and professional
positions; and Leadership Competencies that should
be possessed by incumbents of Middle Management
and Executive positions;
WHEREAS, the Technical Competency Category
refers to particular knowledge/ ski11s specifically
related to the job/function of the organizationai unit
where a position belongs. The initial list of the
technical competencies was developed by HRO and
may be chalged/updated by the respective..T ,
frN4
OFFICIAL COPY
BOARD MEETING NO. 4
26 FEBRUARY 2015
Page 11
TECHNICAL*
Finance Operations Support
Accounting Business Business
Process
Formal Technologr
Knowledge Acumen Negotiation Purchasi.ng
knprcvement
Prcsentation Architecture
Contract
Budget Business Drafting Human Network
Resources Control/ Qualifl Website
Analysis and Assurance Administration
Management Administr:aflon
Management
UFFICIAL COPY
A! l( r x
A
MEMORANDUM
FROM :
2.3. The CSC defines competency as the specification of knowledge and skills
and the application of such knowledge and skills within an occupation or
industry level, to the standard of performance required in employment. On
the other hand, the CF is a structure for organizing a set of competencies
that impact the quality of work people do.
2.4. Subject matter experts (SMEs) and published scientific and business
literature have defined competency as "The knowledge, skills and
attributes that differentiates high performers from average performers" and
"Observable behavioral capabilities that are important for performing key
responsibiliiies of a role or job". (Hawkes, Candace L. and Weathington,
Bart, 2014,p.192, Competency-Based Versus Task-Based Job
Descriptions: Effects on Appl ica nt Attraction).
@
3. Methodology
3.1. The Human Resources Office (HRO) created a Project Team to handle the
development of the CF and its subcomponents, The members of the said
Project Team undenirrent a certification program as Success Profile
Analyst (SPA) with Development Dimensions lnternational (DDl)
consultants. The certification program was designed as an approach to job
analysis. Using this approach, participants were equipped with tools and
supporting guidelines in establishing the Competency Profile (CP) for a
given position.
3.2. The SPA certification process requires the attendance to DDI's workshop
and passing the assessment of DDI consultants. ln the assessment, the
participants were asked to facilitate the job analysis process and to come
up with the CP of a given job/position. ln line with this, the HR personnel of
GSIS were successfully awarded/certified as SPAs as they demonstrated
the necessary competencies and knowledge in implementing the said job
analysis approach.
3.3. The Project Team drafted the GSIS CF and benchmarked with the
organizational unit that formulated the CF of the CSC (Human Resource
Policies and Standards Office) on 18 December 2014. fhe inputs and
suggestions of the CSC were incorporated in the draft GSIS CF. The
proposed competencies in the draft GSIS CF were chosen from the DDI's
Competency Library.
2
g
OPGI
c. Provide a basis for selection, placement, promotion and other related
personnel movements in the organization;
4.3. The competencies in the GSIS CF are organized into three (3)
competency domains, as follows:
2. Leadership Competencies -
Focus on the
leadership skills and behaviours based on the roles of
the Middle Management and Executive positions that
contribute to superior performance.
OPGM
c. Proficiency Level. Each competency has a proficiency level
described by key actions depending on position level and/or role.
Executive Maximum of
(Maximum of 15 4 4 7
@
work environment where people can realize their full potential, thus,
allowing the organization to meet current and future business
challenges.
4.7. The four (4) core competencies shall be required for all GSIS officers and
employees but the proficiency level shall vary per position. Each
competency under the core has three (3) proficiency levels as described in
Annex B.
tr
Cl-I;v
i. Managing Performance. Leadership behaviours that guide
others in the successful execution of their assigned
responsibilities and help them aspire to and achieve
organizational outcomes.
6
Level 1 Level 2 Level 3
1 . Understands technical 1. Understands technical 1. Understands technical
terminology and terminology and terminology and
developments. developments. developments.
2. Knows how to apply a 2. Knows how to apply a 2. Knows how to apply a
technical skill or tech nical skill or technical skill or
procedure. procedure. procedure.
3. Knows when to apply 3. Knows when to apply
a technical skill or a technical skill or
procedure. procedure.
4. Performs complex
tasks in area of expertise
5.1. The competency assessment provides for the assessment of GSIS officers
and employees in terms of meeting the key actions in specific
competencies. Competencies to be assessed must be demonstrated by
the employee/ratee in the actual performance of his/her job and actually
observed by the superiorirater. Attached is the Competency Assessment
Form (CAF) (Annex F).
5.2. The following rating scale as recommended by the DDI is built around the
key actions in specific competencies and shall be used in the competency
assessment:
Performs very well in all Key Actions with no significant need for
Action.
Performs very well in most Key Actions with minor need for development in
one or a few Kev Actlons.
Performs well in most Key Actions but has a significant need for
development in at least one Key Action or has a minor need for
in most Key Actions.
2 Performs well in some Key Actions but has a significant need for
development in many of the Key Actions.
I Performs adequately in few (or no) Key Actions and has a significant need
for development in most of the Key Actions.
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5.4. The CF provides a rational foundation on which to build a coherent and
integrated approach to managing human resources or information that will
be used by HRO in the design of HR systems and procedures as follows:
D. UNITE
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T echn nc ies
Competency
Accounting Knowledge
Ability to understand and apply accounting budgeting and internal control concepts, practices & pflnciples to enable compliance to
qenerallv acceptable principles ln the prepalation, reporting and interpretation of financial informalion
Budget Management
Abiljtyto plan and monjtorthe use ofexpenditures to meet organrzalonal obieciives and compiance Ability to prepare budget
docL.rments and reports
Business Analysis
Ability to understand and apply knowledge on the business drivers that mpact on its financial success as well as lheir relationship with
the physicaj operations and the external malketplace to asslsl the management decls on'making process
Business Operations
Knowledge of the organization and its core business processes. workflow. control and documentation to help achieve one s work
objectives as well as the organization outcomes
Business Regulations ll
Ability to interpret and apply government financialand banking regulations in order to ensure lhat the business fulfills its various
oblrqations and requirements
Business Process lmprovement
Knowledge on strategic planning methodology aimed at ldentifying the operations or employee skills thal could be correcled or
modified to have a more efficient wofiflow
Contract Drafting and Management
Knowledge on modifying and draftrng contract to ensure that it captures all relevant clause and points as discussed or required by the
end-user and to ensure that the contracl is legally compliant with relaled aws and regulations
Construction Management and Maintenance
Knowledge in construction design, managemenl and maintenance pnncrples or lechnical knowledge on safety and regulations related
to construction work/projects
Corporate Finance
Ability to understand and apply financtal concepts toots and techniques to plan, acquire and utilize funds for investment purposes,
inanaqe the risk to the company and reduce the cosl of funds to the bushess
Cultivating Networks
lnitiatinq and maintaininq strategic relationships with stakeholders to advance business goals
Data Analysis ,.
Knowledge oI statistical theory and applications Ability to mon(or and collect research data to assess accuracy, valdily, and integnty
Abiliiy to analyze statistics and other data. Ability to intepret and evaluate results, and create reports and/or presentataons
Database Management
Knowledqe and skills required to design and maintain corporale dala architecture
Effective writing
Abilitv to write corresoondence. memorandum and other forms of written communrcalion clearly.
Electrical Engineering Equipment
Knowledge and abrlily lo apply principles, concepts and relaied technical work
Formal Presentation
Ab lrty lc oresent ideas effect ve v to individ!ra or oroups
lnformation Monitoring
Knowledqe in settlnq up procedures to collect and rev ew needed lnformation
lnternal Auditing
Knowledqe on nternal audit framework. principles rules and regulations
lnvestigation
Knowledge ln complexrties of law compliance, policies and procedures, comp ex investigation and entorcement options
Legal Management
Knowledge and sk lls required io follow and administer legal procedures. prepare legal docurnents understand current laws provide
ega opinion and/or itigate cases n couds of law
Materials Planning
khowledOe on determininil the requirernent for supplies and other materials required to meet the business needs.
llledical lntervention ,-
Know edge on the principles and appropriate appllcation of med cal knowledge/procedure
Paralegal
Knowledge on performing s!bstantive legalwork that req!ires knowledge ofthe aw and procedures
@
OPGM
Competency
Physical Asset [ranagement
Knowledge and skills required to understand, use, select analyzeand solve problems rn acquirng, stoflng, issuing and disposing
physical assels and institutional records
Quality Assurance
Knowledge on quahiy assurance process that enstires allproducls and services meet standard and end-user requirement
Risk Management
Knowledge of risk management pflnciplesi knowledge of corporate regulatory environment corporaie governance princlples and
company's accounlabrlity
@l
L'PGM
C S IS E
"'.'.:'.,:l
ts "r": :""JJj ; z !?',HJfl l','. ;L' l Effi
COMPETENCY ASSESSMENT
for CY
Name: Rater:
Position/SG: Division/DepartmenUOffice:
I 2 3 4 5
CORE COMPETENCIES
2 Customer Focus
4 Authenticity
ORGANIZATIONAL
1
TECHNICAL COMPETENCIES
1
Average Rating:
Additional Remarks:
confirm that the was dlscussed wllh and that I with result of the
BACKGROUND
DEFINITIONS
COMPETENCY - the specification of knowledge and skills and the application of such
knowledge and skills within an occupation or industry level, to the standard of performance
required in employment
COMPETE NCY FRAMEWORK -a structure for organizing a set of competencies that impact
the quality of work people do
o created a Project Team to handle the development of the CF and its subcomponents,
establishing the Competency Profile (CP) for a given position
o members of project team went through a certification process as Success Profile
Analysts (SPAS)
o The Project Team drafted the GSIS CF and benchmarked with the organizational unit
that formulated the CF of the CSC (Human Resource Policies and Standards OfFrce)
DESCRIPTION
The GSIS CF is an organizing structure that lists the competencies reouired for effective
oerformance in a soecific iob role.
ci-:M
Once Board epproves the above, HRO will conduct Competency Assessment to determine if
employee demonstrates the key actions in performance of functions
. Competency Assessment Form (CAF) to be accomplished by superior/rater
. Competency assessment to be conducted every year
. Result of CAF will be used in identifying developmental interventions for employee
. Result shall also be used as reference in recruitment, selection and placement, career
pathing, and succession planning
@
c!-3M
most critical for a for clerical, rank service practices
specific level of and file or that meet
position; professional customers'and
considers the positions own
roleiarea of work is primarily organization's
responsibility of a achieved by needs
position or its accomplishing Communication -
purpose in the individual tasks - acting in
offlce/uniU 3 proficiency accordance with
department levels with moral, ethical,
classified into corresponding key professional, and
either: individual actions organizational
contributor guidelines,
competencies or thereby gaining
leadership other people's
competencies trust
Problem-solving
- Effectively
managing
resources to
ensure that work
is completed
iv. Creativity and
innoYation -
Establishing
systems and
processes lo
attract, develop,
engage and retain
talented
individuals
2.EagcrsEp Managing
Performance --
o For managers and guide others in the
executives successful
o Positions whose execution of their
work is primarily assigned
ach ieved through responsibilities
others or whose Strategic
role involves Thinking - guide
managing an or direct the
organizational unit business un it or
o 3 proficiency project in
levels with achieving
corresponding key organizational
actions goals
lnf luence - ability
to persuade key
stakeholders to
take action that
will advance
shared interests
and business
goals
iv. Leadership
TECHNICAL fu nction-specific
COMPETENCIES knowledge
required in a
position;
list was developed
by HRO based on
the functronal
knowledge
requirement
submitted by the
operating units
during the
formu lation of the
role based job
descriptions.
Other technical
competencies
may be added by
the organizational
unit to address
changing needs
4 proficiency
levels