Spearheading CX with

[
Conversational AI

BACKED BY ADQ
Verloop.io’s Conversational AI Solution
Verloop.io enables businesses to deliver delightful experiences using
I want to know documents
GenAI, in-house ML and NLP engine. Verloop.io resolves up to 92% of
required for my visa
customer queries without human intervention on the preferred user’s
platform; Website, App, Facebook, Instagram, and WhatsApp.

Verloop.io’s Voice AI Solution

Additionally, provide delightful customer experiences over the phone
by answering each call promptly and engaging customers in Hello Jane,
human-like conversations with our Voice AI support. With Verloop.io’s Here's a list of documents
Voice AI, reimagine customer experience by automating your support required for your Visa

calls to boost your CSAT score.

Verloop.io’s Generative AI Powered
Co-Pilot for Agent Support - Terra AI

Equip your agents with intelligent tools that empower them to deliver
exceptional customer service. These tools enhance efficiency and
productivity, allowing your team to provide top-notch assistance. By
leveraging our LLM power house, your agents can access
● AI- Rephrase
● AI-Expand
● AI- Tone Adjustment
● AI- Summary
● Co-pilot
Boost your customer service to new heights, while empowering your
agents with the tools they need to excel.
 Verloop.io has enhanced Customer Experience across industries
300+ Enterprises trust Verloop.io for their Customer Support Automation needs

Banking & Finance Insurance Retail Travel Government Others

Contact Center automation, Lead Qualification, Insurance Contact Center automation, Support Automation, Ancillary Citizen services, Lead Qualification,
WhatsApp Banking, KYC checks, Renewal, Contact Center up-sell, delivery reminders, Sale, Check-in, Ticket Booking, announcements, feedback Appointment Scheduling,
Card Activation/Deactivation, automation, Detail verification, CSAT collection, D2C Rescheduling, Loyalty Program and various other services Post-sales engagement,
Pre-Sales KYC Commerce facility management
ADIB, a prominent financial institution, offers ADIB ChatBanking is a step in the direction of
comprehensive banking solutions for ADIB’s overall vision of ensuring customers
individuals, corporates, and affluent customers. can bank anywhere, anytime, in the
language of their choice without any hassles.
Established in 1997 as the first Islamic bank in While the Bot is Emirati first; it is created
Abu Dhabi, ADIB is headquartered and listed in keeping in mind that the UAE is a melting pot
Abu Dhabi, showcasing a remarkable growth of cultures and matches the fast pace of the
trajectory over the past two decades. With region and we have seen a tremendous
assets amounting to USD 39 billion, ADIB stands adoption among users and experienced a
as a testament to its consistent track record of surge in the usage across our
success. demographics.

Siraj Patel
CTO, ADIB

150K+ 80%+
Chats/Month Accuracy
 Verloop has been a game-changer for us at
Nextcare. Their innovative platform has
Nextcare, a leading healthcare provider, offers
significantly reduced our customer wait times
comprehensive services including urgent care,
and resolution time. With their assistance, we
occupational health, virtual health, and primary
have been able to efficiently address
care.
customer queries, ensuring a seamless
experience. Kudos to the Verloop team for
With a strong presence across Africa,, Europe
their exceptional support in revolutionizing our
and Asia Pacific. Nextcare continues to expand
customer service
its reach and deliver quality care. Additionally,
they operate in the UAE, extending their services
globally. Shashank Sridharan
Digital Omnichannel Manager,
Nextcare
Nykaa, a renowned Indian e-commerce
company, was established in 2012 with its
headquarters based in Mumbai.
More and more customers are preferring self
Offering an extensive range of beauty, wellness, serve over calls to agents. Understanding
and fashion products, Nykaa operates through customer’s concerns/context is the key to an
its online platforms, mobile apps, and a network efficient self serve. We have been
of 100+ physical stores. collaborating with Verloop.io to drive this
mission and have come a long way. We are
Presently, it boasts an impressive lineup of over confident of building state-of-the-art
2,000 brands and a staggering collection of experience where a lot of customer problems
200,000 products across its various platforms. would be solved instantly over chat.

Nykaa went public in year 2021 with valuation

surpassing $13 Billion
Anuj Sharma
Vice President - Products, Nykaa
92% 6M+
Support Tickets
Automation Handled
 Unlocking Success, as we surpass expectations en pass

Automate repetitive Improve agent Increase

queries and save up to

productivity by CSAT by 40%
30%
80% of your contact
center costs

24×7 Reduce contact center Results you

uninterrupted agents' workload can expect
support
by 50%

Connect with your 80+

users on their supported languages for
automation
preferred platform
in real-time
It started with a passion for building a holistic
technology for customer support
 We’re Backed By

K Ganesh Anand C Kris G Pratyush Prasanna Suresh Vaswani

Serial entrepreneur, promoter, and Partner @ General Catalyst, leading Former vice chairman and CEO of Head of Merchant Payments at Gojek. Independent Director and Board
angel investor in tech startups. With a early-stage investments in consumer, Infosys. Member at Vodafone Idea Limited.
diverse portfolio spanning consumer climate/agri, healthcare, software, and Previously was Head of
internet, healthcare, education, and crypto/fintech. Recognized global business and Business/Technology for Asia at Was Member of Board and CEO of
tech companies. technology leader, awarded Poynt. Recognized for identifying Wipro - IT Business and President,
Previously, was SVP of Product for prestigious honors and holding key mobility opportunities and founding Dell Services.
Promoter of BigBasket, Portea Facebook Messenger and Head of positions in academic and industry Plustxt. Accomplished alumnus of IIT
Medical, HomeLane, TutorVista and Product for Airtel, India organizations. Philanthropist and Kharagpur and IIM Calcutta.
others. investor in research and start-ups.

ADQ Alpha Wave Global

ADQ, headquartered in Abu Dhabi, is a leading Alpha Wave, a New York-based 14Bn AUM growth equity
investment and holding company driving the Emirate's firm established in 2012, specializes in strategic
transition to a knowledge-based economy. With a investments across early-stage, growth-stage, and
diverse portfolio across key sectors, it plays a pivotal later-stage companies primarily within the information
role in Abu Dhabi's thriving economy. technology sectors.
 We’re Globally Local
Data Centers and Offices all over the world
USA
Verloop Labs, Inc
Office: 44 Montgomery St
Abu Dhabi(AE) San Francisco, CA 94104

+1 (628) 265-3131
[email protected]

Office: Servers:
San Francisco UAE
Mumbai(IN
) Magiclane App Services – Sole
Proprietorship L.L.C.
Office: Etihad Airways Center, Al
Bangalore(IN Muneera, Abu Dhabi, UAE
Servers: )
North America +971 526489071
[email protected]
Servers: Office:
Dubai(AE) Jakarta(ID)

India
Magiclane App Services Pvt Ltd
Servers: # 3582,13 G Main Road, 4th
Office: Singapore Cross Rd, Indiranagar,
Johannesburg Bengaluru, Karnataka 560008
(SA)
+91 80503 49763
[email protected]
Thank you!