Reliability and Operating Environment-Based Spare Parts Estimation Approach
Reliability and Operating Environment-Based Spare Parts Estimation Approach
Abstract
Purpose – With continuous technological development in the twenty-first century, the industry and
industrial systems have become complex and making their availability more critical. In this context,
the product support and its related issues such as spare parts play an important role. Lack of timely or
incomplete support, such as the lack of spare parts when required, is likely to cause unexpected
downtimes, which in turn often lead to incompensatable losses. Therefore the importance of predicting
the correct support to keep the system functionally available needs to be emphasized. Required
number of spare parts could be obtained based on technical and life parameters. This paper seeks to
examine the system reliability and operating environment, which are the two parameters to be
considered in this article.
Design/methodology/approach – A model is provided in this paper to determine the number of
required spare parts with respect to the effect of the external factors, except time, on the reliability
characteristics of components through the proportional hazard model. The model is verified with
estimation of the number of spare hydraulic jacks, used on a load-haul-dump (LHD) machine, as
non-repairable components. The reliability of this non-repairable part and its operational impact are
assessed, while considering environmental factors and ignoring them.
Findings – The results indicate that the operating environment of system/machine has considerable
influence on system performance. Forecasting the required support/spare parts based on technical
characteristics and the system-operating environment is an optimal way to prevent unplanned
stoppages.
Practical implications – The environmental conditions in which the equipment is to be operated,
such as temperature, humidity, dust, road conditions, maintenance facilities, maintenance crew
training, operators’ skill, etc., often have considerable influence directly on the system/machine or
component reliability and indirectly on the product supportability characteristics. Spare parts, are
classified as a product support item whose availability is important when planned or unplanned
maintenance is to be carried out. Forecasting the required number of spare parts, based on technical
characteristics and operating environmental conditions of a system, is one of the best ways to optimize
unplanned stoppages.
Originality/value – Previously, the state of the specific technology and other factors have
demonstrated the need for support in enhancing system effectiveness and preventing unexpected
Journal of Quality in Maintenance
downtime. This paper sets the required number of spare parts necessary to fulfil this need. Engineering
Vol. 11 No. 2, 2005
Keywords Spare parts, Operations management, Distribution and inventory management, pp. 169-184
Systems and control theory, Sweden q Emerald Group Publishing Limited
1355-2511
Paper type Case study DOI 10.1108/13552510510601366
JQME Introduction
11,2 Generally, the industrial products need support through out their lifetime. Some typical
forms of support needed to perform their expected function includes installation,
maintenance, repair services, availability of spare parts, and documentation to user
guiding and training. Such supports extended by original equipment manufacturer
(OEM) and/or suppliers, entails all activities “to ensure that a product is available for
170 trouble-free use to consumers over its useful life span” (Loomba, 1998).
Product support can briefly be defined as any form of assistance that
manufacturers/suppliers offer to users/customers to help them gain maximum value
(profit) from the manufactured products and it is important in the recent industrial
world scenario. Meanwhile, the management considers and pays more attention to
product support, because it:
(1) plays a key role for many products in achieving customer satisfaction;
(2) can be a considerable source of revenue and profit; and
(3) can provide a competitive advantage in marketing.
Maintenance and subsequently spare parts support are two basic and critical issues of
product support. Usually, due to state of the art of technology and other compelling
factors, such as economy, environmental situations, end-user technological
competence, etc., in the design phase, it is impossible to design a product that will
fulfill its total functions. So the need for support has become vital to enhance system
effectiveness and prevent unexpected downtime. In this paper we will consider and
discuss the required number of spare parts to enhance the availability of
system/machine by minimization of the equipment downtime for repair and service.
In a previous paper (Ghodrati and Kumar, 2004) we assumed constant failure rate
for non-repairable components and provided an exponential time to failure distribution
based model. But in this paper, considering the best fit distribution for time to failure of
mechanical components as Weibull distribution we have attempted to provide a new
model that coincides with the real situations and actual requirements.
where z is a row vector consisting of the covariates, and a is a column vector consisting
of the regression parameters.
The reliability model with assuming the h0 ¼ baseline scale parameter, can be defined as:
0 t 1
Z b21 !
@ b kx A 1 kt b
FðtÞ ¼ 1 2 RðtÞ ¼ 1 2 exp 2 dx ¼ 1 2 exp 2
h0 h 0 k h0
0
b
kt
FðtÞ ¼ 1 2 exp 2
k 1=b h0
21
This equation indicates the Weibull distribution with the scale parameter h ¼ h0 k ð1=bÞ
1 1 12b
and with substitute of k ¼ c b21 , we have h ¼ h0 ðc b21 Þ b ¼ h0 c 2ð1=bÞ .Thus, it can be
concluded that the influencing covariates change the scale parameter only and the shape
parameter remains unchanged. So:
(
b ¼ b0
h ¼ h0 c 2ð1=bÞ
can be calculated based on
The coefficient of variation of time to failures ðV ¼ sðTÞ=TÞ
the shape and scale parameters as follows:
1
T ¼ hG 1 þ ;
b
sffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffi
2 1
sðTÞ ¼ h G 1 þ 2 G2 1 þ :
b b
Model verification – case study Spare parts
The dominating machine for loading rock in the Kiruna underground iron ore mine in estimation
Sweden is the load-haul-dump (LHD) machine, which is used to pick up ore or waste
rock from the mining points and for dumping it into trucks or ore passes. An
investigation of a fleet of LHD machines deployed at this mine shows that the
hydraulic systems are most critical sub-systems. The lifting cylinder (jack) (Figure 1) is
a part of hydraulic system, which has been considered and studied in this paper. 175
The operation and maintenance cards for a fleet of LHD machines were collected
and required information such as time to failure was obtained from the cards (see
appendix for list of data). For the purpose of preliminary investigations into the
statistical nature of breakdowns of lifting jack, data were classified in their
chronological order and the reordering was avoided to study the nature of trends
presents in the data sets. Three T2500 (25 tone bucket) model machines that are
working in the same condition with the same age were studied. With non-repairable
assumption for hydraulic jacks some minor parts of it (such as gasket or seal),
however, could be replaced in order to restore the failed jack in functional mode. The
time to failures (TTFs) of the hydraulic jacks are given in the Appendix.
The plot of cumulative number of failures of the hydraulic jacks against cumulative
time to successive failures explores the presence of trends in the TTFs (convexity of
the curve, Figure 2) (see for detail Kumar and Klefsjö, 1989). A test for serial correlation
is also done by plotting the ith TTF against the ði 2 1Þth TTF, i ¼ 1; 2; 3; . . . ; n, as
shown in Figure 3, which indicates that no correlation in general among the TTFs was
present.
Thus, we can conclude that the collected data are independent (serial correlation test
based) and not identically distributed (trend test based).
For the purpose of this study, the available information about the operating
conditions of the hydraulic jack was determined and codified by a numeric value
wherever required.
Selection and definition of covariates are very important in the reliability analysis
with covariates because any statistical inference is based on the way they were
formulated. This process should be based on the failure mechanism of the
system/components (hydraulic jack in our case) under study. In this case the
formulation of covariates (influencing factors except time) were carried out based on
observation and the experience of operators and maintenance crew, and are as follows:
Figure 1.
Hydraulic jack
JQME
11,2
176
Figure 2.
Trend test for TTFs of the
hydraulic jack
Figure 3.
Serial correlation test for
TTFs of the hydraulic jack
(1) Human factors. In mining industry, 25-35 percent of the machine breakdowns
are attributed to human related causes (Kumar, 1990). Therefore it will not be an
exaggeration to define and discuss the human factor as a critical covariate. This
covariate can be considered as:
.
Operator skill: this covariate refers to the operator’s experience in driving,
loading and hauling. It is denoted by OPSK and is assigned 2 1 for unskilled
and þ 1 for an expert operator.
.
Maintenance crew skill: this factor affects the quality of service, repair and
maintenance and the condition of jacks after service, and denoted by MCSK.
This covariate like operator skill is assigned 2 1 for unprofessional and þ 1
for an expert crew.
(2) Machine (LHD) factors. This item indicates the parameters which belongs to
machine and operating system and in this case for instance includes:
.
Hydraulic oil quality: the indicator “HOILQ” which is used to denote the Spare parts
quality of hydraulic oil in the system at work is assigned 2 1 for estimation
non-standard and non-manufacturer/supplier recommended oil and þ 1 for
standard and manufacturer recommended hydraulic oil.
.
Hydraulic system temperature: this factor has influence on the viscosity of
hydraulic oil and elasticity of rubber components in jack (such as seals and
gaskets). For this covariate, the indicator “STEMP” is used to denote the 177
condition and it is assigned the value 2 1 when the temperature is higher
than 55-608C and þ 1 for better (optimum) condition (less than 508C).
(3) Environmental factors. This parameter indicates the effect of operating
environmental factors such as existence of dust, chemical materials, etc. on the
jack. This covariate is present the jack is exposed to corrosive conditions when
the pollution and dust exist in the hydraulic oil and operating environment.
Indicator “ENDUS” denotes this covariate. The value 2 1 signifies presence of
dust and pollution and vice versa for þ 1.
We assumed that a replaced jack had the same baseline failure rate [l0(t)] when the
failed jack was considered to be a non-repairable item. For modeling covariates we use
the proportional hazards regression (Cox, 1972), which is a hybrid model – partly
nonparametric, which allows for an arbitrary survivor function like the Kaplan-Meier
estimator, and partly parametric, in which covariates are assumed to induce
proportional shifts of the arbitrary hazard function. The Kaplan-Meier (product limit)
estimator is equivalent to the Cox model without covariates. When comparing the
parameter estimates of a Cox model with those of a fully parametric model such as the
Weibull, it is important to note that the coefficients are expected to have opposite signs
and will differ by a scale factor.
In the Cox regression analysis, when there is little theoretical reason to prefer one
model specification over another, stepwise methods of covariate selection can be useful.
The software SYSTAT, which is used for estimation of regression coefficients, uses a
“step down procedure” where all the covariates are first considered together in the
model. In SYSTAT, because the forward selection (step up procedure) cannot be used
with the Cox model unless at least one covariate is forced into the model. For this
reason we used backward elimination (step down procedure) with all stepwise
procedures as it is less likely to miss potentially valuable predictors.
Thus, covariates found to have no significant value were eliminated in the
subsequent calculations. The corresponding estimates of a (regression coefficient)
were obtained and were tested for their significance on the basis of t-statistics (the ratio
of the estimated a to the standard error of the estimates) and/or p-value (obtained from
the table of unit normal distribution). One minus the p-value for a covariate gave a
measure of importance when we considered whether to retain any particular covariate
in the model. The estimates of a for the five covariates are listed in step number 0 in
Table I. By following the step down procedure we found that the effects of three
covariates (ENDUS, OPSK and STEMP) were significant at the 10 percent p-value.
So, the best hazard rate model based on the PHM analysis can be defined as:
178
Table I.
Estimation of covariates
(the estimates of a and
standard error (S.E.) were
obtained by maximizing
the likelihood function)
Goodness-of-fit tests Spare parts
The constant ratio of any two hazard rates with respect to time is the basic assumption estimation
of the proportional hazard model. This can be indicated as:
lðt; z1 Þ l0 expðz1 aÞ
¼ ¼ exphaðz1 2 z2 Þi;
lðt; z2 Þ l0 expðz2 aÞ
where z1 and z2 are any two different levels of a covariate assumed to be associated 179
with the system. To satisfy the proportionality assumption of the hazard rates
(whether the PHM fits a given data set), the plot of logarithm of the estimated
cumulative hazard rates against time should simply be shifted by an additional
constant a, the estimate of the regression parameter a of the covariate is taken as
strata (Kalbfleisch and Prentice, 1980).
For instance Figure 4 represents the result of this test for the covariate OPSK as a
strata.
As it is seen in Figure 4, the plots are approximately parallel and separated
appropriately corresponding to the different values of the regression parameter a. It
implies that the proportionality assumption is correct.
Based on the results from trend test, the time to failure cannot be exponentially
distributed and on the other hand it follows the power law process with shape parameter
b0 ¼ 3 and scale parameter h0 ¼ 4; 500 hour (manufacturer recommendation).
With this assumption the hazard rate is equal to:
!
b t b21 Xn
b t b21
lðtÞ ¼ exp aj zj ¼
h h j¼1
h h
£ expð21:201OPSK 2 1:425ENDUS 2 0:748STEMPÞ:
In this study, the LHD operators were not expert enough. This is because the operators
are not driving the LHD directly by sitting in it; rather the LHD is remote controlled far
away from the operational location. Therefore, the operator is not in the working place
and does not feel the realities. Some times the hydraulic pressure is more than the
Figure 4.
A graphical test for
goodness-of-fit of the PHM
JQME allowed range, which causes rise in hydraulic oil temperature. This in turn causes the
deterioration of jack’s component and finally leads to failure of jack. So, the
11,2 corresponding covariates are assigned by 2 1 for both operator’s skill and the
hydraulic system temperature (OPSK and STEMP). Dust is the most significant factor
as an environmental covariate, which the jacks have protection, in various ways,
against it. For instance there is a filter, which refines the hydraulic oil of the system
180 from dust and other physical particles. So, due to dust protection, the corresponding
covariate for ENDUS is assigned by þ 1. While considering these concepts, we have:
!
Xn
c ¼ exp aj zj ¼ expð21:201 £ ð21Þ 2 1:425 £ ðþ1Þ 2 0:748 £ ð21ÞÞ ¼ 1:69;
j¼1
(
b ¼ b0 ¼ 3
h ¼ h0 c 2ð1=bÞ ¼ 4500 £ 1:692ð1=3Þ ¼ 3; 779 ðhrÞ
1 1
T ¼ hG 1 þ ¼ 3; 779 £ G 1 þ ø 3; 374 ðhrÞ
b 3
sffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffi
2 1
sðTÞ ¼h G 1 þ 2 G2 1 þ ¼ 3; 779 £
b b
sffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffi
ffi
2 1
G 1þ 2 G2 1 þ ø 1; 227 ðhrÞ;
3 3
sðTÞ 1; 227
V¼ ¼ ¼ 0:364:
T 3; 374
The expected number of required spare jacks in one year (two working shifts per day)
when T ¼ 3; 374 hours is considered to be the real mean time to failure of the jack with
a 95 percent confidence of availability is equal to:
rffiffiffiffi sffiffiffiffiffiffiffiffiffiffiffiffi
t V221 t 21 5; 600 0:3642 2 1 5; 600
Nt ¼ þ þ V F ðpÞ ¼ þ þ 0:364 £ 1:645
T 2 T 3; 374 2 3; 374
N t ø 2 ðpiece=yearÞ:
If we ignore the effect of covariates on the jack hazard rate, then the required number of
spare jacks will be calculated as:
1 1
T 0 ¼ h0 G 1 þ ¼ 4; 500 £ G 1 þ ø 4; 020
b 3
sffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffi
sðT 0 Þ ¼ h0 G 1 þ
2
2G 1þ 2
1
¼ 4; 500 £
Spare parts
b b estimation
sffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffiffi
ffi
2 1
G 1þ 2 G2 1 þ ø 1; 448
3 3
181
sðT 0 Þ 1; 448
V¼ ¼ ¼ 0:364
T0 4; 020
sffiffiffiffiffiffi sffiffiffiffiffiffiffiffiffiffiffiffi
t V221 t 21 5; 600 0:3642 2 1 5; 600
N0 ¼ þ þV F ðpÞ ¼ þ þ 0:364 £ 1:645
T0 2 T0 4; 020 2 4; 020
N 0 ø 1:65 ðpiece=yearÞ:
This difference in required spare parts might not seem to be important and significant,
but in one year it is 4 jacks for a fleet of 12 LHD (existent number of LHD-T2500 in
Kiruna mine) and is considerable in the sense of spare parts forecasting and inventory
management.
Conclusion
Some times the LKAB Company faces downtime of LHDs due to shortage in
availability of required spare parts. This is because of the manufacturer/supplier’s
recommended less number of required spare parts to be kept in stock. In most cases the
manufacturer is not aware of the environmental factors or has not considered these
issues in the estimation of the number of required spare parts (like in this case). So, to
avoid downtime regarding the unavailability of spare parts, it is suggested that the
mine company should take the operating environmental factors into consideration
while estimating the spare parts need. The operating environment of system/machine
has considerable influence in system performance and its technical characteristics such
as reliability and maintainability. Forecasting required support/spare parts based on
technical characteristics and the system-operating environment is an optimal way to
prevent unplanned disruptions or stoppages.
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Appendix
Table AI contains the data sets used for demonstrating the concept. The column with TTFs
exhibits time to failure of a particular type of hydraulic jack.
Table AI.
Field data used for
analyzing and
demonstrating the concept
JQME Table explanation: if we consider row 1, for instance column 2 indicates that the hydraulic
jack failure takes place after working 2536 hours. Considering column 3 with MCSK, þ 1
11,2 indicates that the maintenance and service crew were skilled, column 4, þ 1 indicates that the
LHD operators were expert enough in their job, column 5, 2 1 indicates physical environment
was not good and acceptable (such as existence of dust), in column 6, þ 1 indicates the hydraulic
oil used was standard oil recommended by manufacturer, and finally column 7, 2 1 indicates
system’s temperature condition was not good (for example high temperature).
184