PA00TW3F
PA00TW3F
Reporting Template
Jhpiego
FOR
2. Publications/reports......................................................................................................... 5
3. Technical assistance ........................................................................................................ 6
4. Travel and Visits ............................................................................................................. 7
5. Activity ........................................................................................................................... 9
6. Accomplishments and successes during the reporting period (October 2014 – March
2015) ................................................................................................................................. 10
7. Challenges and Constraints and plans to overcome them during the reporting period 91
8. Data Quality issues during the reporting period ........................................................... 92
10. Environmental compliance ......................................................................................... 94
12. Issues requiring the attention of USAID Management ............................................... 94
13. Data Sharing with Host Government: ......................................................................... 94
14. Appendices .................................................................................................................. 95
From To
01 October 2014 30 September 2015
2. Publications/reports
Did your organization support the production of publications, reports, guidelines or assessments
during the reporting period?
No/Not Applicable
Yes If yes, please list below:
National Accreditation and Quality Improvement HERQA, FMOH, HRH Project, December 2014
Standards - Pharmacy Addis Ababa University –
School of Pharmacy
3. Technical assistance
Did your organization utilize short-term technical assistance during the reporting period?
No/Not Applicable
Yes Please list below:
Consultants/TDYers
Name Arrival Departure Organization Type of Technical assistance provided
Dr. Catherine 17 Nov 14 22 Nov 14 Jhpiego Provide technical assistance for the
Carr conduct of a manuscript writing workshop
to develop draft manuscripts using data
from the Task Analysis for Midwives,
Anesthetists and Health Extension
Workers Study
Dr. Mark Childs, 25-Jan-15 4-Feb-15 Open To conduct in-depth interviews and gather
Consultant University information that will guide the
Dr. Susan development of a case study for the post-
Fawssett, graduate programs in human resources
Academic for health management/health economics
Project Manager
Hannah Tappis, 1-Mar-15 7-Mar-15 Jhpiego Provide technical support for the
Sr. Research development of an Impact Model
Advisor
No/Not Applicable
Yes Please list below:
International Travel (All international travel to conference, workshops, trainings, HQ or meetings).
Name Destination Departure Arrival Host Purpose of the travel
from Organization
Ethiopia
Dr. Tegbar Amsterdam, 26 Nov 14 30 Nov 14 Dutch Working Present findings from the
Yigzaw Netherlands Party on Safe Student Competency
Motherhood Assessment Study conducted
5. Activity
Program Area Activity ID Activity Title ( Please write the title of the activity)
(Tick all which apply)
01-PMTCT
02-HVAB
03-HVOP
04-HMBL
05-HMIN
07-CIRC
08-HBHC
09-HTXS
10-HVTB
11-HKID
12-HVCT
13-PDTX
14-PDCS
15-HTXD
16-HLAB
17-HVSI
18-OHSS Strengthening Human Resources for Health
- In Oromia, HRH Project staff regularly participate in “one-to-five” daily and weekly
staff meetings. The aim of these meetings is to facilitate discussions on HR plans
versus achievements, recognize successes, and identify areas that need
improvement. Successes have included salary adjustments for Health Information
Technicians, as well as ambulance drivers.
- In Benishangul-Gumuz RHB these meetings have now been fully integrated into a
regional initiative (“change army team”), which meets weekly to review
achievements against plans for all health related issues. Having HR related issues as
part of the agenda for these meetings will facilitate sustainability of Project inputs;
- For the first time, a comprehensive HR plan was developed and integrated into
woreda-based health sector plans in Oromia, Amhara and SNNP.
- In Harari, the HRDA unit has shown progressive improvement in the development of
comprehensive annual HR plans that contain numbers and qualifications of health
workers, management and support staff; professional development needs and HR
systems strengthening activities. Their plans are costed and budgets for HRM
activities secured from the government treasury. Resource mapping exercises also
improved partners’ support to HRH. For example, partners working in the region
such as US Center for Disease Control and Prevention (CDC) provided financial
support for staff orientation, supervision and HRM staff training.
Follow-up meetings have also identified ongoing challenges, including gaps in meeting
planned targets to recruit and place staff due to various reasons such as lack of
adequate budgets, regional restrictions on hiring new staff, inconsistent application of
HR policies and procedures at regional and sub-regional levels, and inadequate linkages
Strengthen HR structure, budget and staffing levels at the Federal Ministry of Health
(FMOH), Regional Health Bureaus (RHBs), Zonal and Woreda Health Offices
Well-functioning human resource management systems and practices to attract,
motivate, and retain health professionals depend on the availability of an adequate
number of well qualified HR staff in the health sector. The HRH Project has continued to
provide technical and financial support to RHBs to review existing HR structures, and to
create new HR positions to increase the number of HR staff at all levels. An increased
number of qualified HR staff will improve health workforce planning, recruitment,
selection, orientation, deployment and performance management to ensure availability
of the required number of health professionals who provide RMNCH, HIV/AIDS,
tuberculosis and malaria prevention, care and treatment services. In this reporting
period, the HRH Project provided support to regions – selected accomplishments are
highlighted below:
Region Accomplishment
Amhara Development of an 8-hour shift proposal for 18 hospitals, with the aim of
improving staffing levels. In the past there were two shifts, one with
standard 8 hours (called “a day-time” shift) and another 14-16 hour shift
(“evening time shift”) schedule. This new three 8-hour shift scheme is
aimed at dividing 24 hours of a day into three equal eight hour shifts and
assigning staff on a rotation basis. The new scheme will improve the
quality of health care as health professionals will rest from physical
exhaustion, and be more responsive to the needs/demands of their
patients/clients. As per the proposal, a total of 2,121 new health workers
will be deployed to these hospitals and a total of Birr 44 million
($2,130,750.60) additional salary budget will be allocated.
Tigray Revision of the existing Woreda HR structure for the Western zone - one of
the potential corridors for future economic development in the country
and a high flow of migrant workers. The zone is endemic to malaria,
leishmaniasis and other communicable diseases, and will benefit from
improved HRM capacity to support availability and performance of the
health workforce.
Oromia Recruitment, selection and timely deployment of health professionals who
will manage or facilitate access to health services in the region, including a
Human Resources Information System (HRIS) Officer, a Multidrug
Resistant TB (MDR-TB) program Technical Advisor, a TB/Leprosy-HIV
Provide ongoing technical support to the FMOH and RHBs to fill newly created/vacant
HR positions at all levels (at least 55% of 1100 positions created in Year 2)
HRH Project staff provided technical assistance to RHBs in filling vacant HR positions,
including working with the RHB’s HR staff to advocate for budgets, revising job
descriptions, preparing and posting vacancy announcements, shortlisting and selecting
suitable candidates, and facilitating orientation of newly hired staff, thus transferring
skills and capacity to the RHB staff.
These newly hired HR staff are expected to support recruitment of health workers,
facilitate timely employee compensation payments, facilitate educational opportunities
for health workers, support employee performance appraisals, and handle job-related
grievances, amongst other activities, which will result in improved service delivery and
health outcomes. 9 regions were supported to fill a total of 277 HR positions as below in
Table 1. In summary, a total of 890 positions out of 1100 approved in Year 2 (80.9%)
have been filled to date.
1
These are self-governing town structures in various regions in the country. These towns include all towns selected by the Regional
Councils except Addis Ababa and Dire Dawa, who are already under the government administration. Depending on the size, these
Towns Administration have Zonal or Woreda status. For the health sector, they are named as Town Health Offices. Unlike WoHOs,
they report directly to the RHBs. This status makes them different from WoHOs.
In addition to recruitment of HR staff, the HRH Project provided technical support for
the recruitment and deployment of the following health service providers, resulting in
increased access to RMNCH, HIV/AIDS, Malaria, Tuberculosis and other services. The
technical support for this particular activity included identifying vacant positions in
health facilities and matching the positions with the existing supply of the health
professionals and available budget. HRH Project staff worked closely with the RHBs’ HR
staff to build their capacity to undertake similar activities on their own to ensure
sustainability of such practices long after the HRH Project ends.
Improve HR planning & budgeting capacity at RHB, Zonal and Woreda level
The HRH Project provided ongoing technical support to RHBs to improve planning and
budgeting capacity at all levels. The following support was provided during the reporting
period:
At the FMOH, HRH Project staff supported the development of an HR Core Plan for
EFY 2008 (2015/2016) by identifying key HRH areas that the FMOH and RHBs should
Support the FMOH to initiate the process of conducting a National Human Resource
Information System (HRIS) Rapid Assessment
A stakeholder meeting was organized by the FMOH to discuss HRIS related
recommendations from the experience sharing visit to Uganda which was supported by
the HRH Project in the previous project year. Participants, who included representatives
from USAID, CDC, Tulane University, the HRH Project and IntraHealth International,
discussed the lessons learned, and agreed upon the need for a rapid HRIS assessment.
The FMOH then revitalized an HRIS technical working group (which includes the HRH
Project) to lead the HRIS assessment. A series of meetings were held in the first quarter,
and a concept paper and scope of work for the assessment was developed, reviewed
and finalized. In subsequent discussions, the FMOH decided to cancel this activity.
Provide ongoing technical support to reinforce and facilitate HR data use for decision
making
The HRH Project has been providing ongoing technical support to RHBs to improve HR
data collection, analysis, reporting and local decision-making. Selected achievements in
the regions are summarized as follows:
In Somali, HR data from all health facilities were entered into the HRIS software
and analyzed, resulting in the finding that there was uneven distribution of
health workers. Using this data, the RHB held discussions with WoHO and facility
heads and agreed to re-assign workers as per the health facility minimum
standards, which will result in more equitable access to critical health services.
The RHB decided to redeploy 12 Midwives and 19 Clinical Nurses from one
health center to 11 health centers. This has improved health professionals’
distribution and access to health services to the rural communities.
In quarter four, technical support was provided for HR data collection,
entry and updating from all 149 health centers and 7 Hospitals. The total number
of the health workforce in the region was 5,557 including 709 midwives, 9
Provide technical and financial support to RHBs to conduct training on the Balanced
Score Card (BSC) system, to reinforce implementation of the system.
Balanced Score Card is a strategic planning and management system used to align
business activities to the vision and strategy of the organization and to monitor
organizational performance against strategic goals. One of the elements of
implementing the system includes using it as a means for joint planning, performance
measurement and improvement in which staff and supervisors work together to
improve performance.
The Balanced Score Card (BSC) performance planning and management tool was
adopted by the FMOH and has been in use for the last 4-5 years. However, the pace and
quality of its implementation has been a challenge due to lack of understanding of the
process. In this reporting period, the HRH Project provided financial and technical
support to regions to help with implementation of the BSC system by providing training
as below in Table 3:
In addition to the training, a team of HR and health services experts from Afar (5) and
Review and update the existing Integrated Supportive Supervision checklist (to
include new HRH- related indicators) and conduct quarterly supportive supervision
Checklists to guide supportive supervision of HR activities by the FMOH were developed
in Year 2, and later adapted by the RHBs. In regions where Integrated Supportive
Supervision (ISS) is regularly practiced, HR checklists were fully integrated into the
existing ISS checklists. As programmatic and HR priorities may change over a course of
the year, it is important to check the
Supportive supervision (guided validity/sensitivity of existing checklists to monitor
by well-designed checklists) current HR activities at various levels of health
can provide coaching, guidance systems. Thus, existing ISS checklists (HR sections)
and motivation for staff, need to be reviewed and updated as needed
resulting in better before quarterly supervision takes place.
performance, and ultimately In the second quarter, the HRH Project
better provision of health supported the FMOH HR Directorate staff and
services. Tigray RHB to review and update the checklists by
adding items to strengthen tracking of HRIS.
Provided technical support to the Amhara Region HIV/AIDS Prevention and Control
Coordination Office (HAPCO), for the World AIDS Day Celebration
To increase the awareness of the community on HIV/AIDS prevention and control, the
Amhara regional HAPCO office celebrates World AIDS annually. In the first quarter, the
HRH Project provided technical support for organizing the meeting (action plan
development, identification of potential partners, resource mobilization, topic selection
for panel discussion, etc.). The day was celebrated with panel discussions and other
social mobilization activities in Bahir Dar City.
IR 1.2: Improved HRH Motivation and Retention Schemes according to the country
context
Motivation, along with competency and resources, is a prerequisite for a high
performing health workforce. However, low staff motivation and turnover continue to
be key health workforce challenges in Ethiopia. The HRH Project is working closely with
Provide Technical and financial support to the FMOH and RHBs to design and
implement contextually appropriate motivation and retention schemes
Continuing professional development is important not only to improve health worker
competence but also to increase motivation to perform better. In Oromia, the RHB
management team decided to recognize best performing staff with opportunities for
further education. The HRH Project provided technical support to the RHB to prepare
the implementation guideline which will support the implementation of the reward
scheme throughout the region. Accordingly, a total of 124 health professionals were
selected and offered educational opportunities at Haromaya and Arsi Universities
Provide ongoing support to the FMOH and RHBs to document, analyze and act upon
staff exit interview findings
Exit interviews are intended to document factors affecting health workforce stability
and attrition. In this reporting period, all regions routinely conducted staff exit
interviews, and findings are expected to generate additional evidence that RHBs can
utilize in designing and implementing staff retention for better health system
performance. Examples of findings include:
In the first quarter, staff exit interviews were conducted in Afar and Dire-Dawa
regions. A total of 34 employees (22 from Afar and 12 from Dire-Dawa regions)
resigned in the quarter. Information received from the interviews was combined
with other feedback received from outgoing employees, analyzed and presented
to RHB senior management teams to help them understand and act upon the
factors affecting health workforce job satisfaction, motivation and retention, and
improve the work place in their respective organizations.
In the second quarter, a total of 53 employees (16 from Oromia, 3 from Amhara,
4 from Harari, 22 from Afar and 8 from Gambella regions) resigned and
completed exit interviews.
In the fourth quarter, staff exit interviews were conducted in Oromia, Somali,
Gambela and Tigray. A total of 113 employees (60 from Oromia, 40 from Somali,
3 from Gambela and 10 from Tigray) resigned. Information received from the
interviews was combined with other feedback received from outgoing
employees, analyzed and presented to RHB senior management teams.
In Amhara, a focal person was assigned to gather information using the exit
interview tool. The HRM Officer seconded to the RHB by the HRH Project
coached and supported the focal person to analyze data collected from July 1,
2014 to June 2015. Accordingly, a total of 1,771 health workers: 142 Midwives,
180 HEWs, 13 anesthetists and 1,436 other Clinical & non-clinical health workers
resigned. Three key reasons for resignation included opportunities for further
education, better working environment and better income. The RHB has included
appropriate measures into its plan to take actions in the coming year to alleviate
the situation. Such actions include identifying resources to create opportunities
for education and professional development as well as improving the work
climate for the health workforce.
Support Oromia RHB to effect a salary adjustment scheme for professionals working
at the Senior Management level
In July 2014, the government made adjustments to the salary of all civil servants and a
special merit-based salary adjustment was provided to health professionals. However,
there were issues that required clarification, given the need to make salary adjustments
for staff at senior management levels in Oromia RHB and sub-regional levels. The
Oromia RHB organized a team of experts to generate ideas to address staff complaints
related to the management structure. The RHB then negotiated with the Regional Civil
Service and Good Governance Bureau, resulting in a salary adjustment for staff at senior
management positions at the regional and sub-regional levels. HRH Project staff served
as core members of the team and provided technical advice and direction during the
negotiations.
Support the FMoH and other key implementing partners to update, finalize and
disseminate the national HRH strategic plan
His Excellency Dr. Keseteberhan Admassu (Minister of Health) and His Excellency Dr.
Amir Amane (State Minister of Health) reviewed and gave comments on the draft
National HRH Strategic Plan. The plan was then reviewed and updated based on their
comments and a final draft was submitted to the Director of the FMOH HRDA
Directorate (attached). The HRH strategic plan will guide HR development and
management strategies and actions in the country for the coming decade.
Provide ongoing technical and financial support to develop and distribute leaflets and
newsletters on HR topics to improve HRM knowledge among staff
The HRH Project is supporting RHBs to improve their staff knowledge about the existing
civil servant policy documents. In the first quarter, Benishangul-Gumuz RHB developed
and distributed a quarterly HR newsletter focusing on paid leave utilization, discipline
and grievance handling procedures, to 26 health centers and newly hired district health
office HRM officers. In Dire Dawa, a leaflet focused on employee transfers (explains
briefly about the existing transfer policy and procedures and its application) was also
developed and distributed at the RHB.
In the second quarter Harari and Amhara RHBs developed a quarterly HR
newsletter focusing on discipline and grievance handling procedures and recruitment
and selection respectively. Leaflets were also developed in Tigray, Afar and Dire-Dawa
regions with thematic areas of discipline and grievance handling procedures, selection
and recruitment, the importance of orientation for newly hired staffs and staff transfer
policy.
In the third quarter, the HRH Project provided technical and financial support to
Afar, Benishangul-Gumuz, and Dire-Dawa regions to develop leaflets on training &
development guidelines, types of leave, and discipline handling mechanisms. A total of
560 copies of the leaflets were distributed to 10 health centers and 7 WorHOs in
Benishangul-Gumuz region. In the fourth quarter, Afar RHB translated a leaflet on
employee orientation and induction, and in SNNP, a flyer on the HRH profile in the
public health sector and key HRM procedures was prepared and submitted to the RHB
for review and comment
Provide technical and financial support to the Food, Medicine and Healthcare
Administration and Control Authority (FMHACA)
Scope of Practice
A legal framework defining scope of practice of health professionals is an important
regulatory mechanism to ensure public safety by delineating the limits of what a given
cadre is qualified to do. The HRH Project supported the development and updating of
Scopes of Practice for 26 professional categories in year two. In this reporting period,
the final version of the scope of practice directive was submitted to the management
council of FMHACA for signature and approval. The approved document will be a
national legal reference for delineating the scope of practice of health professionals for
public/client protection and regulatory function.
The HRH Project also supported FMHACA during the review of disputes on the
scope of practice for four cadres – radiology, radiography, nursing and midwifery. The
disputes were brought to the attention of the national CPD committee, which includes
the HRH Project, and the committee reviewed the curricula or graduate profiles for
these cadres and reviewed the scopes of practice accordingly. The revised documents
have been submitted to FMHACA leadership for endorsement through the Customer
Services Directorate.
Support FMHACA to roll out the scope of practice and ethics policies to the regional
level.
The HRH Project provided financial and technical support for the conduct of a workshop
to advocate for both the health professionals Scope of Practice (SOP) and the Facility
Competency and Ethics Review policy. Over forty participants attended the workshop
including representatives from national and regional FMHACA offices, RHBs and
Professional Associations. During the workshop, reports on the magnitude of medical
errors showed that most of the errors were related to maternal and newborn health
and associated with surgical interventions. Participants also provided inputs to further
strengthen the national directive on ethics, which were subsequently incorporated and
submitted to leadership at FMHACA for approval.
In SNNPR, the HRH Project collaborated with the RHB and the SNNP Health
Related Services and Products Quality Control Authority to conduct a one-day
consultative workshop to review the national health workers ethics committee
guideline and to contextualize it to the SNNP region. Participants discussed the need for
establishing a regional health worker ethics review committee in order to safeguard the
public from unethical behaviors/practices and the health workers from unwarranted
client reactions and negative consequences. At the conclusion of the meeting, it was
agreed that a working group will adopt the national guideline to the regional context.
1.4 Enhanced Human Resources for Health Forums at Federal and Regional Levels
HRH challenges are numerous and require multiple actors and multifaceted approaches.
The HRH Project supported the Federal Ministry of Health to establish and maintain
multi-sectoral national and regional HRH forums to strengthen coordination,
collaboration, partnership and accountability among different stakeholders.
Provide technical and financial support to strengthen existing HRH forums through
regular meetings
During the reporting period, regular HRH forum meetings were held at Benishangul-
Gumuz, Afar, Gambella, SNNP and Dire-Dawa, Oromia, Tigray, Amhara and Somali
regions, with financial and technical support from the HRH Project. The forums brought
together stakeholders to create synergy and deliberate collective solutions for HRH
challenges. Selected highlights from these forums include:
- Alignment of work plans and identifying priorities for synergy among HRH partners.
For example, the HRH Project aligned its plan for improving quality of medical
education and institutionalization and standardization of in-service training with
ICAP (Columbia University) and MEPI (Medical Education Partnership Initiative). The
collaboration matrix was submitted to the Human Resource Development and
Administration Directorate of the Ministry of Health.
- In Benishangul-Gumuz region, partner achievements related to HRH were reviewed
and promising achievements discussed. For example, in the past, the RHB could not
determine how many health professionals had taken the Certificate of Competence
(COC) examination and how many of them passed or failed. Now the RHB has
adequate data about the COC exam which has helped them to plan adequately.
- In Tigray, meeting participants agreed to develop guidelines and checklists to
improve health professional ethics in the region, and assigned three training
IR 1.5 Improve Management of Staff Training for HRM professionals at FMOH, RHBs,
Woredas and Zones
In-service training in HRM as well as various other professional development activities is
essential for improved skills and capacity of HR leaders, managers and staff. The HRH
Project continued to provide support to ensure that in-service trainings are addressing
the health sector priorities and staff development needs, are need-based, well planned,
coordinated and monitored for impact.
Advocate during HRH and health sectors stakeholder forums to institutionalize and
standardize In Service Training (IST)
The National IST Guideline and Directives were presented during regional HRH forum
meetings in Afar and Dire-Dawa RHBs. An assessment to identify potential centers for
IST was conducted in Gambella region using IST assessment tools, and Gambella
Hospital was identified as a potential IST center to replace the Gambella Regional Health
Science College which had been selected previously.
Finalize, print and disseminate a guideline and checklists for post HRM training follow
up, mentorship and on-the-job support. Identify and select HRM mentors in Afar and
Beninsghangul-gumuz.
To institutionalize the process of providing routine HRM post training follow-up,
mentorship, and on-the-job support, in this quarter the HRH project developed a draft
guide which outlines key elements and considerations that RHBs and other stakeholders
should follow to ensure that trained staff are adequately supported. In addition, a pool
of mentors, who will be used to cascade trainings in the future, as well as provide
follow-up, were identified in Afar and Beninshangul-Gumuz regions.
2
Level V training is the highest level of training in the Ethiopian Technical Education and Vocational
Training (TVET) system.
Support the FMOH to Conduct Instructional Design Training and Develop Modules for
Level IV Midwifery Training
The HRH project provided financial and technical support to the FMOH to conduct
instructional design training for 22 midwifery module writers from health science
colleges, universities and the Ethiopian Midwives Association (EMwA). The 3-day
training was specifically tailored to module development with emphasis on
development of effective teaching materials and assessment tools. Following the
training, participants developed 6 draft modules for Level IV midwifery training. These
were:
Focused Antenatal Care (ANC) Labor and Delivery (L&D)
Postnatal Care (PNC) Family Planning (FP)
Gynecology (GYN), and Reproductive Health (RH)
Subsequently, in the fourth quarter, the FMOH was supported to conduct a workshop
where the modules were reviewed and validated. During the review process, it was
EMwA Regional Chapter Office Meetings – Tigray, Somali & Addis Ababa
Through the support of the HRH Project, the EMwA held a meeting of its Tigray region
chapter office for 135 participants including midwives working in the region,
representatives from the Tigray RHB, board members, and student associations. During
the meeting, 9 regional board members were nominated, members registered, an
environmental sanitation campaign conducted at the Wukro Health Centre and
Hospital, and satellite offices in teaching institutions in the region established.
Similarly, the Somali Chapter office held a meeting for 102 participants from the
region, including midwives, representatives from student associations and board
members. During the meeting, new association members were recruited, and a facility
gap assessment on midwifery mentorship conducted in five health centers. 10 regional
board members were also nominated, and zonal focal persons selected.
A meeting was also held for the Addis Ababa chapter office for 170 participants,
including midwives, representatives from the Addis Ababa RHB, and board members.
Areas of discussion included MNCH best practices, EMwAs revised strategic direction,
IR 2.3: Support Health Extension Worker (HEW) training (Level III and IV)
The health extension program is the FMOH’s flagship program to ensure primary health
service delivery and quality of care through the effective implementation of essential
packages including family health (reproductive, maternal, newborn and child health)
and disease prevention and control (HIV/AIDS, tuberculosis and malaria). The HRH
Project continued its support to HEW level III and IV training to maintain coverage and
improve quality of the health extension services.
The FMOH provided with technical support to develop Generic Urban Health
Extension Workers (UHEWs) Level III & IV Curricula
The FMOH plans to start a new Urban Health Extension Worker program and enroll 200
students in October 2015 at the Menilik Health Science College. This program differs
from the previous Urban Nurse Health Extension Program (UNHEP), because it admits
10th grade students who will undergo a one year program and become level III UHEWs.
They can subsequently enroll in the Level IV UHEW training program.
As part of this effort, the HRH Project provided technical support for the development
of curriculum for this new training program. 14 level III and 13 level IV modules were
identified, and content developed following standard instructional design principles.
Support Oromia RHB to print and distribute 6,600 Level IV HEW modules
As part of the continuing support for regional health science colleges, the HRH Project
Table 8: List of HRH Distributed HEW Level IV Training Modules - Oromia region
No Modules Shashemene Negelle Mettu Nekemte
HSC HSC HSC HSC
1 Adolescent and Youth Reproductive 52 155 146 247
Health
2 Communicable Disease Control Part 1 52 155 146 247
3 Communicable Disease Control Part 2 52 155 146 247
4 Communicable Disease Control Part 3 52 155 146 247
5 Integrated Management of Newborn 52 155 146 247
and Childhood Illnesses/IMNCI Part 1
6 Integrated Management of Newborn 52 155 146 247
and Childhood Illnesses/IMNCI Part 2
7 Antenatal Care Part 1 52 155 146 247
8 Antenatal Care Part 2 52 155 146 247
9 Labor and Delivery Care 52 155 146 247
10 Postnatal Care 52 155 146 247
11 Family Planning 52 155 146 247
Effecting Teaching Skills Training and Curriculum Orientation for EMT Instructors
The HRH project supported the FMOH to provide effective teaching skills training and
TVET curriculum orientation with the aim of improving pre-service education quality for
this essential cadre. The training was provided for 16 participants from 5 institutions.
During the training, participants discussed and practiced essential teaching and
assessment skills in line with the EMT curriculum; moreover, standardization of the ETS
and TVET curriculum orientation training package was done in consultation with the
FMOH and TVET agencies (elements from the two trainings were combined into one
package).
Support a Training of Trainers (TOT) on Post Resuscitation Care of the Neonate for
Gondar College of Medicine and Health Sciences
The HRH Project provided financial support for the conduct of a TOT training on post
resuscitation care for the neonate. The training was provided at the Gondar College of
Medicine and Health Sciences in collaboration with volunteers funded by the Rotary
Club. The following activities were conducted:
- A TOT for 15 professionals (3 pediatricians, 2 general practitioners, 2 midwife
instructors, 6 nursing instructors and 2 neonatal nurses);
- 5 new instructors were mentored to conduct a training for 38 health providers as
part of their learning;
- A 1-day Neonatal Resuscitation Program (NRP) provider course was provided for 20
newly arrived interns in pediatrics and obstetrics.
- Supplies such as oxygen delivery equipment, intravenous (IV) infusion supplies,
thermometers and stethoscopes, were provided to the college to facilitate
implementation of the techniques taught during the training.
Demonstration of IV infusion pump and practicing techniques for breast milk expression
Competency Based Training on Basic and Advanced Pediatrics Cardiac Life Support
The HRH Project provided a 3-day competency based training on basic and advanced
pediatrics cardiac life support. The training was provided for 19 instructors (7 Neonatal,
3 Intensive Care Unit (ICU) and 9 Pediatrics and child health nursing faculty) from 13
Universities, who were provided updated resuscitation guidelines, and opportunities to
perform advanced resuscitation interventions in a simulated environment.
Support MSC health supply chain management curriculum development and review
One of the priority areas identified for strengthening HR capacity for supply chain
management was developing a postgraduate program. The HRH Project provided
technical support to the Addis Ababa University School of Pharmacy in the design,
development and review of a draft competency based curriculum for a health supply
chain management postgraduate program. The graduates are expected to possess
knowledge of and perform the following tasks:
The HRH Project continued to provide technical support to review and validate the draft
curriculum for this training program and further improved during quarter three. It is
expected that the AAU will finalize the curricula and submit it to the University senate
for approval, and subsequently launch the program.
Provide technical support for delivery of the courses by bringing subject matter
experts from the Open University (OU) to co-teach along with Ethiopian faculty
As part of program sustainability and education quality assurance, 2 subject matter
experts from the Open University traveled to Jimma and Gondar universities to co-teach
the HRM and HE courses in the first quarter; The experts led the facilitation of face to
face modules, ensured delivery as per the curriculum, and shared their personal and
institutional experiences in provision of high quality blended learning. Additionally, the
co-teaching experience helped to coach the Ethiopian academics on good blended
learning practices.
Similar support was provided in the third quarter, where OU academics co-taught
with 5 Gondar academics through the week and were also joined by 4 other academics
who sat in on sessions to observe. The aim of the co-teaching was to build the capacity
of the Gondar university academics to provide a more interactive and engaging teaching
and learning experience for the students.
During this visit, the HRH Project identified that the entrance exam was exclusively
multiple choice questions which is inappropriate for a master’s program providing
competency based learning. Therefore, the Project supported in designing/developing
some new entrance exam questions to test problem solving skills and level of written
English to identify students who are best prepared to undertake the program in the
future.
Case study Development – Masters in Public Health (MPH) in HRM and Health
Economics
The HRH Project developed a health systems case study entitled “Ethiopia’s
achievements in meeting MDGs 4 and 5: cutting maternal and child mortality” to enrich
the quality and relevance of learning. To collect information required for the
development of the case study, the HRH Project conducted interviews with different
stakeholders at various levels (including the FMOH, RHBs, Zonal Health department,
hospitals, health science colleges and development partners). Policy documents, journal
3.1.1 Support the Higher Education Relevance and Quality Agency (HERQA)
HERQA is mandated with assessing and safeguarding the quality and relevance of
tertiary education in Ethiopia. Thus far, the HRH Project has supported HERQA to
develop national strategies, standards, and checklists for quality assurance of health
trainings. The project has also provided support for short term trainings to increase the
number of qualified national quality assessors, international exposure visits to develop
HERQA’s staff, conduct of quality audits and spot-checks at HEIs, establishment of a
national quality technical working group, etc. These inputs have enabled the agency to
work on assuring the quality and relevance of health professionals training to meet the
needs of the nation. Specific activities included:
Table 10: Quality Improvement Activities Conducted with Fixed Obligation Grants, Q1
Activity Number Remarks
Trained
Quality 797 Including instructors from various departments,
Assurance college management, preceptors and management
Training members at clinical practice sites
Effective 348 - From 18 universities and 10 RHSCs
Teaching Skills - Technical support provided to strengthen the
(ETS) Training capacity of the HSEDCs to plan and conduct future
ETS trainings on their own
Clinical 142 - From 8 universities and 8 RHSCs
Simulation - Trainings provided participants with skills to
Training effectively train students using simulation
methods for the development of psychomotor
skills, communication skills, and clinical decision-
making skills.
Clinical Training 191 In addition to the training, participants discussed
Skills common challenges faced by students during clinical
practice, and identified solutions to address these
challenges moving forward
PMTCT Option 146 - From 2 universities and 7 RHSCs
B+ - Updates on comprehensive PMTCT option B+
service provision, ARV medications, Dried Blood
Sample collection for pediatrics HIV testing,
quality HIV testing and counseling, etc
Malaria case 25 Instructors from Harar RHSC
management
Infection 52 Midwifery, Anesthesia, HEW and other instructors
prevention from Hosaina RHSC
Long Acting 12 Instructors from the Midwifery (4), HEW (3) and
Family Planning nursing (5) instructors at the Hosaina RHSC
& Immunization
in Practice
Quality 7 universities, Developed action plans clearly identify the roles of
assessments 7 RHSC the institution, the HRH Project and other
stakeholders, and will be used to guide the process of
strengthening the quality of education provided
Curricula Review 16 39 curricula, 2 Modules, and 21 course syllabi were
universities reviewed. During the review, contents regarding
and RHSCs RMNCH, TB, HIV/AIDS, and malaria were
strengthened. Teaching methodologies for these
Support FMOH to orientate HSEDC focal persons at New Innovative Medical Schools
Upon request from the FMOH, the HRH Project provided technical support to conduct a
meeting with health science education development center focal persons from new
innovative medical schools. The meeting helped to clarify the government’s direction
with regard to establishing strong HSEDCs, share experiences among schools, discuss
challenges and develop action plans to strengthen internal quality systems.
Support the FMOH to strengthen Skills Lab Equipment Installation, Training and
Maintenance in the new innovative medical schools.
In the second quarter, HRH staff led development of the distribution plan for skills lab
models and medical equipment procured by the FMOH and trained faculty on the use of
the models and maintenance. In the fourth quarter, the HRH project provided support
to Yirgalem medical college, and Wolo, Debremarkos, Dilla and Wolaita Sodo
Universities, to install skill lab equipment. The equipment will facilitate practice
opportunities for students, with the overall aim of improving the quality of education.
In addition to the installation, hands-on training was provided for 20 skill lab assistants
on how to adequately use and maintain the equipment.
Support Gender Offices to implement Student Support and Retention Programs for
Female Students
Through the FOG mechanism, the HRH project supported gender offices to provide
financial assistance to 282 female students facing severe financial challenges. The
financial assistance included provision of hygiene and sanitary items, stationery, cooking
oil, etc. The financial support is intended to support the students by improving their
living conditions, increase their self-confidence and improve their academic
performance.
In addition, 89 best performing female students received awards (pocket money
and/or certificate of best performance at 8 HEIs in SNNPR, to further encourage and
incentivize them to perform well in their course work (see photo of recognition of
students at Mizan-Aman Health Science College).
Inputs have resulted in positive outcomes
for the students – as an example,
Banchiaymolu Damte, a first year
medicine student and award winner in
Arbaminch University, stated that
“previously, getting copies of learning
materials was a nightmare for me since
my family couldn’t afford to photocopy
the learning handouts. Now, I can get the
copies and study them thanks to the 100
birr stipend I get monthly from the
gender office. Because of that, I performed the best in this year and got the annual
reward for my academic performance”
3.1.4. Improve Teaching Facilities at Education Institutions and their Affiliated Clinical
Sites
Appropriate and relevant educational resources, infrastructure and clinical practice sites
are required to ensure that health worker training is optimal. Ensuring that faculty
members are updated and have the latest pedagogical skills is also important. The HRH
project has been providing HEIs with financial and technical resources to improve the
Conducted Supportive Supervision Training for St. Paul Hospital Millennium Medical
Colleges Staff:
A three-day facilitative supervision training was conducted for 21 case team leaders,
quality assurance (QA) officers and nurse coordinators from various units of the college,
who are involved in internal supervision, inspections and QA activities of the hospital
3.1.12. Support the FMOH to Provide Pre-Licensure Examinations for new graduates
from Medicine, Health Officer, Midwifery and Anesthesia education programs
With support from the HRH Project, the FMOH established a National Board Exam (NBE)
to protect the public through independent verification of a graduate’s ability for safe
and effective practice. The following support was provided in this reporting period:
Support the FMOH to score exams using Optical Mark Recognition (OMR) open source
software
The first round exam scoring was done manually, and it took a lot of time to identify
examinee data for statistical analysis. Recognizing this will become increasingly
laborious and error prone as we test more students, the HRH Project supported FMOH
to adopt a pencil-shaded answer sheet format which can be easily scanned and data
transformed to score electronically. Each examinee’s answer sheet was scanned with
the Optical Mark Recognition (OMR) open source software, thus facilitating quick
scoring and item analysis (3638 of the exams will be scanned).
Support Technical and Vocational Education and Training (TVET) and Certificate of
Competence (COC):
Annually, regional health science colleges and private health science colleges produce a
significant number of health professional graduates who join the world of health care
Develop and finalize accreditation and quality improvement standards for 5 cadres
In the fourth quarter, the HRH Project provided technical support to develop and
finalize quality and improvement standards for the following cadres (from Level II to
Level IV) – Midwifery, Nursing, Anesthesia, Pharmacy, and Medical Laboratory training.
The standards will be used to guide quality assurance for these training programs.
3.2.2 Build the capacity of RHBs to coordinate regional IST standardization and
institutionalization
3.2.4. Support FMOH and FMHACA to develop and Implement a CPD Accreditation
System
In order to continue to provide safe and quality healthcare services, health professionals
must keep themselves current by undertaking continuing professional development
activities. In the last two years, the HRH Project has supported the FMOH to develop a
regulatory framework and implementation guideline for a needs-based and accredited
CPD system. In this reporting period, support to develop national capacity for a planned
and managed CPD system continued.
Support the Food, Medicine and Health Care Administration and Control Authority
(FMHACA) to appoint Accreditors and Providers for CPD
Under the leadership of FMHACA, a CPD accreditation committee has been established,
including representatives from professional associations, training institutions and
development partners. The committee meets regularly to identify CPD providers and
accreditors. A CPD provider is an institution capable of providing need based courses
which are approved by selected CPD accreditors. In the first quarter, the HRH Project
provided technical support to identify 35 In-service training centers, and 30 professional
associations and 7 federal hospitals as potential CPD providers.
In the third quarter, The HRH project continued to participate in the national
Advocate for CPD at the Ethiopian Society of Internal Medicine Annual Conference
The HRH project supported the Ethiopian Society of Internal Medicine (ESIM) to
promote the national CPD directives, scope of practice and ethics activities during its
annual conference.
Support the FMOH to develop a GAVI Health Systems Strengthening (HSS) Proposal
The HRH project provided technical support to the FMOH for the development of a GAVI
health system strengthening (HSS) project proposal. The proposal identified essential
inputs that can facilitate implementation of the FMOH’s soon-to-be-approved working
documents - a 20 year envisioning document, and a five year strategic plan (Health
Sector Transformation Plan (HSTP)). Out of the major areas of focus in the
transformation document, the GAVI HSS support is planned to support three main
objectives in strengthening the Health System;
Improve Child Health service Delivery through community involvement
Strengthening the capacity of the National Supply Chain System through
strengthening the Cold Chain and the supply chain, the network system and the
IR 4.1 Research and Evaluation Evidence on Critical Human Resource for Health Issues
Generated
Technical Reports:
In Year Two, the HRH Project conducted a national study with the aim of
identifying factors related to the health workforce motivation, job satisfaction
and retention in Ethiopia. A technical report summarizing study findings was
Manuscripts:
A manuscript titled “How well does pre-service education prepare midwives for
practice: competence assessment of midwifery students at the point of
graduation in Ethiopia” was published in the BMC Medical Education Journal
(open access – see link: http://www.biomedcentral.com/1472-6920/15/130)
A manuscript titled “Preparing the health workforce in Ethiopia: a cross sectional
study of competence of anesthesia graduating students” has been accepted for
publication in the Education for Health Journal - the editors are finalizing the
publication.
A manuscript titled “Factors Affecting Turnover Intention amount Nurses in
Ethiopia” has been submitted to the World Health and Population Journal.
Task Analysis manuscripts for Midwifery, HEWs and Anesthetists are currently
being refined.
Rapid Assessment: Contributions of the HRH Project towards Priority Health Issues
The HRH Project conducted a rapid assessment to collect data on the Project’s
contribution towards HIV/AIDS, TB, Malaria, and RMNCH services, as well as priority
health worker demand and supply. The assessment was conducted in all regions except
Gambela, and included inputs from 25 health officers, 11 medical doctors, 35 midwives,
41 nurses, 12 Anesthetists and 19 HEWs from 59 health facilities.
Large numbers of people are being served by health professionals whose
Present Study Findings at the Dutch Working Party on Safe Motherhood and
International Child Health
The HRH Project presented findings from the Student Competency Assessment Study
conducted in Year two at the Dutch Working Party on Safe Motherhood and
International Child Health meeting held from November 26 – 30, 2014. The title of the
presentation was “How well does pre-service education prepare midwives for the world
of work: competence assessment of midwives at the level of graduation”. The meeting
was an opportunity to highlight the health systems strengthening activities being
conducted in Ethiopia.
Support Amhara and Tigray RHBs to conduct a study on assessing the competency of
midwives in the health facilities of the regions
In response to a request from the
It is expected that findings from this
Amhara and Tigray regional health
study will be used to develop
bureaus, the HRH project provided
recommendations for strengthening
mentorship and guidance for the conduct
both the in-service and pre-service
of a study to assess the competency of
training for midwives in these regions,
midwives working in the regions. The
ultimately increasing access to quality
aim of this study was to assess
maternal and child health services for
performance of midwives in the provision
women and children.
of care during labor, childbirth and the
immediate postpartum period. The study also aimed to identify current gaps in the work
environment that influence performance during provision of labor and delivery services.
Data were collected in February 2015 in 56 randomly health facilities (19
Support Health Professional Associations to conduct a Task Analysis Study for Five
Selected Cadres
The HRH project supported the FMOH and 5 health professional associations to conduct
a task analysis study for five cadres (medical doctors, health officers, nurses, medical
laboratory professionals and pharmacy professionals). The purpose of the study was to
assess the needs and gaps in the education, practice and competencies of these cadres.
In the first quarter, data collection tools were finalized and ethical clearance was
received from the Johns Hopkins University IRB. Data was collected in February 2015, in
more than 65 hospitals and 93 health centers across all regions. A total of 192 medical
doctors, 213 health officers, 223 nurses, 228 medical laboratory professionals and 235
pharmacy professionals were interviewed. Preliminary results for medical doctors and
health officers were produced, and used to inform blueprints for licensure examination
development for these cadres. The findings from the study will be used as inputs for
licensure, curriculum revision and design of in-service training courses.
Support the Federal Ministry of Education and Federal Ministry of Health to Establish
a Student Tracking System
In the second quarter, the HRH project provided financial and technical support to the
FMOE to initiate the process of establishing a student tracking system at Universities.
Specific inputs included supporting the higher education directorate of the FMOH to
conduct a needs assessment and collect information on the prerequisites required for
developing the student tracking database. This included a desk review and onsite
assessments at 4 HEIs. The draft document outlining the requirements for the student
Conduct Annual Data Quality Assurance Assessments using Routine Data Quality
Assessment (RDQA) tool
The HRH Project conducted a Data Quality Assessment (DQA) in 18 training institutions
(4 universities and 14 regional health science colleges) supported by the Project. The
purpose of the DQA was to verify reported data, review the existing system for routine
data recording and reporting in the targeted training institutions, and to utilize findings
to provide recommendations to training institutions for improvement and maintenance
of quality data.
The DQA verified the reported data on two selected standard indicators:
1. Number of new Health Care Workers (HCW) who graduated from a pre-service
training institution or program as a result of USG-supported strengthening
efforts. In this category; graduates of midwifery, anesthesia and emergency
medical technician programs are assessed.
2. Number of community health and para-social workers who successfully
completed a pre-service training program” In this category; community health
workers i.e health extension workers who trained at level III and level IV
program were assessed.
The assessment also reviewed data management systems and processes to assess
proper flow of information as well as documentation in registrar offices of selected
education institutions. Findings from the DQA include:
The number of health care worker graduates reported and recounted figures
were 1,586 and 1,445 respectively which is an 8.89% margin of error. The data
quality rating is within the acceptable range (5%-10%).
For HEW graduates, reported and recounted figures were 2,754 and 2,758
respectively with a 0.15% margin of error. This margin of error is less than 5%
showing adequate reporting quality.
All the institutions have computers and related materials for recording and
keeping student information but they lack an adequate system and trained
personnel to record and report quality data. Registrar office personnel need
support to build their capacity on computer use and close follow up so that the
Conduct Supportive Supervision visits at 7 RHBs and 31 In-Service Training (IST) sites
In the second quarter, the HRH Project conducted supportive supervision visits at 7
RHBs and 31 in-service training centers to strengthen IST standardization and
institutionalization. Key findings include:
- Most IST centers have started organizing and conducting various courses on priority
health issues such as Basic Emergency Obstetrics and Newborn Care (BEmONC),
long acting family planning methods, TB, malaria, and HIV/AIDs.
- Non-governmental partners and governmental institutions have started using these
IST centers for trainings.
- Centers have begun using the standardized IST courses, national IST directives,
manuals and project management documents.
In addition, the HRH project supported the Amhara RHB to conduct supportive
supervision at six In-Service Training sites with the objective of advocating for and
strengthening the status of IST centers in the region. Key findings include:
- All sites have the national IST guideline and manual and almost all have assigned a
focal person (either the academic vice dean or HSEDC focal person) to lead the
process;
- All the sites visited are using the IST center for both internal and external trainings;
- Five of the sites have established a well-furnished training center which can
accommodate more than 30 participants for various trainings;
Collect Annual HRM performance data from RHBs, ZHDs, and WoHOs
Using a standardized data collection tool, annual HRM data collection was conducted at
Four training institutions; Jima University, Adama University, Wolayita Sodo University
and Menilik HSC have started Nursing Specialty Programs in Neonatal Nursing,
Emergency Nursing and OR Nursing. A total of 155 students were enrolled in the last
academic year. The post graduate programs in HRM and Health Economics are currently
being implemented at the Addis Continental Institute of Public Health (ACIPH), Jimma
and Gondar Universities with a total of 76 students enrolled in the year. A detailed
report of the annual data collection is attached in the Annexes.
Specific concerns you have with the quality of the data for program areas reported in this report
During data collection for the research studies, there were some missing responses and
unavailability of eligible study participants.
What you are doing on a routine basis to ensure that your data is high quality for each program area
Describe any issues related to environmental compliance (if there are any)
(… in USD)
Identify and state issues that USAID needs to look at and address for each program area
N/A
Yes
No
Have you made data reconciliation with respective regional sectoral office/s?
Yes X
No
If yes, to which regional sectoral office/s? Were there any issues that came out from the reconciliation?
How these issues were handled/ will be handled?
14. Appendices
1. Amhara National Regional State Health Bureau – Regional Human Resources for Health (HRH)
Annual Profile/Report
2. Federal Democratic Republic of Ethiopia Ministry of Health – Human Resource for Health
Strategic Plan (2009 – 2025)
3. Rapid Assessment Report
4. Annual Data Collection Report