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Call Log Report

The call log report summarizes call activity for SK finserv employees over 1 day. Key details include: - Total calls: 608 calls with 4 hours of talk time - Call types: 12 incoming calls, 582 outgoing calls, 13 missed calls, 1 rejected call - Top dialer was employee anu with 180 outgoing calls and over 1.5 hours of total call time - Top answered calls were for employee Sushant Jadhav with 5 incoming calls - Average call duration was 1 minute 3 seconds for incoming, outgoing, and total calls

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premskfinserv
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28 views

Call Log Report

The call log report summarizes call activity for SK finserv employees over 1 day. Key details include: - Total calls: 608 calls with 4 hours of talk time - Call types: 12 incoming calls, 582 outgoing calls, 13 missed calls, 1 rejected call - Top dialer was employee anu with 180 outgoing calls and over 1.5 hours of total call time - Top answered calls were for employee Sushant Jadhav with 5 incoming calls - Average call duration was 1 minute 3 seconds for incoming, outgoing, and total calls

Uploaded by

premskfinserv
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 2

CALL LOG REPORT SK finserv

Summary

Call Type Calls Talk Time

Incoming 12 0h 12m 3s
Call Duration:
Call Types: Outgoing 582 3h 48m 2s
08 Feb 2024
Incoming, Outgoing, Missed, Rejected
(1 day(s))
Missed 13 -

Rejected 1 -

Total 608 4h 0m 5s

Never Attended 8

Not Pickup by Client 267


Mobile Numbers:
All Employees (5) Unique Clients 431

Working Hours 20h 50m 9s

Connected Calls 226

Analysis

Mobile Call Analysis


Top Dialer Employee: anu (+91-7769042234)

Dialed Calls: 180

Top Answered Employee: Sushant Jadhav (+91-7039405085)

Received Calls: 5

Top Caller Employee: anu (+91-7769042234)

Total Calls: 184 (Incoming + Outgoing)

Average Call Duration Analysis Average Duration per Incoming Call: 0h 1m 0s (Total Calls: 12)

Average Duration per Outgoing Call: 0h 1m 3s (Total Calls: 214)

Average Duration per Call: 0h 1m 3s (Total Calls: 226)

Average Duration per Day: 4h 0m 5s (Total Days: 1)

Total Call Duration Analysis

Highest Total Call Employee: anu (+91-7769042234)

Duration: 1h 27m 18s

Longest Call Employee: anu (+91-7769042234)

Duration: 0h 10m 7s (Outgoing)

Call To: Unknown (+91-9960954868)

Call Time: 08 Feb 2024, 11:33 AM

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CALL LOG REPORT SK finserv

Device Specific Call Analysis

Caller Report For 08 Feb 2024

Total Incoming Outgoing Not


Last
Emp. Working Unique Connected Never Pickup
Employee Sync
Code Hours Clients Calls Connected Connected Missed Rejected Attended by
Calls Duration Calls Duration Calls Duration Time
Calls Calls Client

08
Feb
anu (+91- 1h 27m 6h 17m
186 142 67 4 4 0h 3m 15s 180 63 1h 24m 3s 1 1 2 98 2024,
7769042234) 18s 10s
06:34
PM

07
Feb
Rahul(+91-
Rahul 0 0 0 0 0 0 0 0 0 0 0 2024,
7045627029)
05:31
PM

08
Sahil Mulani Feb
0h 23m 3h 31m 0h 20m
(+91- sahil 170 126 53 3 3 0h 2m 11s 163 50 4 0 3 75 2024,
0s 57s 49s
8369715206) 06:33
PM

08
Sushant Feb
Sushant 1h 15m 5h 22m
Jadhav (+91- 117 65 55 5 5 0h 6m 37s 108 50 1h 8m 55s 4 0 2 32 2024,
Jadhav 32s 47s
7039405085) 05:24
PM

08
vrushali Feb
0h 54m 5h 38m 0h 54m
(+91- 135 103 51 0 0 131 51 4 0 2 65 2024,
15s 15s 15s
9769405049) 06:31
PM

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