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Assignment 1 - Delivery Online System - Use Case

The document describes an online delivery system with three main actors: administrators, customers, and delivery personnel. Administrators manage the system dashboard, user accounts, orders, and delivery staff. Customers can browse items, place and track orders, and provide feedback. Delivery personnel receive order notifications, access order details, update statuses, and use integrated maps for navigation. The system ensures efficient operations and a good user experience through coordinated functions and user-centric design.

Uploaded by

Hakim Al-Huribi
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© © All Rights Reserved
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Download as PDF, TXT or read online on Scribd
33 views

Assignment 1 - Delivery Online System - Use Case

The document describes an online delivery system with three main actors: administrators, customers, and delivery personnel. Administrators manage the system dashboard, user accounts, orders, and delivery staff. Customers can browse items, place and track orders, and provide feedback. Delivery personnel receive order notifications, access order details, update statuses, and use integrated maps for navigation. The system ensures efficient operations and a good user experience through coordinated functions and user-centric design.

Uploaded by

Hakim Al-Huribi
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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Assignment 1

Student's Name :

Student's id :

The following scenario describes a delivery online system that provides many features for the
customers. Draw and describe in details (textual description ) the use case diagram that describes
all system functions.

The delivery online system encompasses three main actors – admin, customer, and delivery
personnel – each with distinct functionalities. Admins manage the system via a dashboard,
overseeing user accounts, orders, and delivery personnel. Customers utilize the platform to
browse items or services, place orders, track their status, and provide feedback. Delivery
personnel receive notifications for new orders, access order details, update order statuses, and
navigate efficiently using integrated maps. Orders are assigned based on various factors, with
customers having the option to cancel within a timeframe.

Mapping APIs provide visual representations of delivery locations, aiding both customers and
delivery personnel in navigation. Secure communication protocols protect user data, while
feedback mechanisms and analytics enhance service quality and inform decision-making.
Through seamless coordination and user-centric design, the system ensures efficient delivery
operations and a satisfying user experience for all stakeholders.
Use Case Diagram

Manage User Accounts

Cancel order
<<extend>>

Manage Orders

Manage Delivery Admin


Personnel

Browse Items or
Services

Cancel Order
<<extend>>
Customer
Place Order

<<include>>

Track Order Status


login

Provide Feedback <<include>>

Register

Receive Notifications

Access Order Details

View Assigned
Orders
Update Order Status
Delivery Personnel
System
integrates with mapping APIs

Navigate Efficiently using


integrated maps
Feedback Mechanisms
and Analytics

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