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User manual for

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Catalog

1.System requirements：................................................... - 4 -
2. Control driver software............................................. - 4 -
3.Testing the printer....................................................... - 7 -
4.Install the head..............................................................- 9 -
5.Install the media......................................................... - 12 -
6.Adjustment........................................................................- 15 -
7.Ink heating.......................................................................... 18
8.Accessories.......................................................................... 18
9.Heater.................................................................................... 25
10.RIP software...................................................................... 27
11. Trouble shooting............................................................34

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Assembling
·Attached assembling
Please check the following parts are attached in printer package

Stick stickers USB 3.0 cable

Tube for Head Head cables(one head with one cable)

Transform interface(USB3.0)

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Main specification

Printing 8 GDK512i heads

head 4 GDK512i heads
Max printing Mode A Mode B Mode C
width 3200mm 3200mm 3200mm
Printing 360×360 360×480 360×720
resolution 480×360 480×480 480×720
Printing 2pass 3pass 4pass
mode 2pass 3pass 4pass
Printing 8Heads 4Heads
speed 248 ㎡ 180 ㎡ 120 ㎡ 125 ㎡ 90 ㎡ 60 ㎡
230 ㎡ 160 ㎡ 90 ㎡ 115 ㎡ 80 ㎡ 45 ㎡
Ink 5L ink bottle
capacity
Three heating YES
system
Dry Standard intelligent infrared ray heating/fan
system system
Media Automatic Media Feeding
system Automatic Rolling system
Printing
media Flex banner Removable Sticker Black backing
fabric
Environment Temperature:18℃-28℃
Humidity：40%-60%
Power AC：220V±5%，16A，50Hz±1
Interface USB3.0

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1.System requirements：
·be sure your PC with USB3.0 port(you’d better change the usb3.0 port we give)
·CPU:at least Intel core i3
·win7 64 bit with SP1 system

2.Control driver software

·different driver for 8or4 heads you use(use 8 heads-choose 8H;4heads-4H)

· if you want to
opreate printer,you need connect the printer and computer

Click this to enter the software and it will show this interface

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◆Print Option
We only need change these parts

Distance to zero:the media

edge distance to zero
position

Width:the media width

Feather:

Feather Mode:choose Uniform

Feather Level:choose small

◆Task Select
This one is to choose the Riped file and print

◆Opeartion
Align:choose left
Margin:you decide
Speed:you can choose low,Mid,Fast
to print your job
Direction:usually we use Bi-Dir
Status:check head nozzle

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◆Maintance
Calibratuion: Adjust the head
Motion: do not need change the value
Voltage: use the following option after that click apply

System information: encoder the software

◆Help

No use

◆Exit

Close the software

◆Control pannel

Print:print your current job

Stop:Stop the job you print

Flash:head flash

Home:the carriage back to home position

User Password:retc_000 you can enter

advanced mode to change the parameter.But usually
needn’t change the value

Up Down Left Right Stop:control the carriage and

media

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3.Testing the printer

·Ink supply system

The first time you install

Use the solvent to test the ink supply first Connect the ink supply connector

Ink pump will suck solvent from the bottle ④Ink supply will stop at here

If ink supply is not correct

*check the ink pump is work or not(if not please be sure connector is good or
change another pump)
*check the tube which connect to the ink bottle can suck ink(be sure the tube
is fix with ink)
*check the ink height in the ink tank(if not show like the ink supply picture
try change another one)

If ink supply is OK

*please take the tube out from the solvent bottle

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*move the carriage to the left position to drain the solvent out

install the drain bottle move the carriage to the left side

connect the tube like this ④press four color switch to drain solvent out

⑤Then change the solvent to ink and install the ink bottle like this

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4.Install the head

uninstall all screws on the pan install the head along the two side

Install head this

way will easy to
adjust the head

connect the tube ④press the color switch to drain ink to the head

⑤install pinboard this way ⑥install the head like this

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⑦drain ink out of the head

then clean the head surface with the paper we give.

*clean the head with non-wovens fabric along one direction

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*connect the head cable(turn off the printer first,this is important)
head position

install the head cable(if you use 4 heads,please connect head cable on the
first four port from left to right)

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5.Install the media

·Media control system(For feeding system)

If you press switch to AUTO:

*Press FWD then the sensor will test the media,if the sensor do not test the
media it will feed media until the sensor test the media;If the sensor test
the media,it will stop feed.
*Press REC-same way but different direction.
If you press switch to HW:
*Press FWD: it will feed the media without sensor
*Press HW:the same way but different direction.
If the switch is in common line station:Media Control will stop work.
·Media Take up(For rolling system)

If the rolling sensor test the media the motor will stop move,if it not test
the media the motor will work.

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For media install
*Media feed
install the feed bar lift up the media lever

load media ④vertical installation

⑤pull down media lever ⑥install media clamp

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*Take up system

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6.Adjustment

◆Calibration Wizard

this will guide you how to do head adjustment

◆Vertical Calibration

Be sure two parts in one line at‘0’position

◆PrintHeads Status

Check the head status

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◆Step Size
·choose pass number

·Add or cut value

Click the pass NO.

It will show this

we need to be sure at‘0’position the step is good so we should input

‘-1’in‘Measure Value’then click‘Apply’
◆Color offset
choose the speed mode and direction

If the print out look like this

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-1 0 1 2
we need to be sure the adjustment at‘0’position is good so we input ‘1’here then
click apply.

◆Y-Dir Color offset

we need to be sure the adjustment at‘0’position is good,so find a better value

then input after that click apply.

◆Bi-Dir Offset

Low speed

It will print three modes:

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We can easily find that the ‘-12’is better so we cut 20 to 8 at Low speed mode.After
change the value click apply.
we need to be sure the adjustment at‘0’position is good

7.Ink heating

To get a good print quality,we’

d better open the ink heating
system.So when you install your
printer over and check the
heater is open or not.

8.Accessories

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Media
lever

Limited
sensor

Left
limited

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Drain ink
area

Dryer

Fan

Emergency
stop

Heater
panel

Heater
switch

Ink
station Head lock

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Power
regulation for
dryer

right dryer
Left dryer switch
switch

Fan switch

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The encoder is back of the carriage

Encoder

Emergency
stop

Printer
switch
Power
regulation
for fan

Ink drain
switch

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Ink supply
pump

Limited
sensor
Emergency Fiber port
stop

Ink supply
signal

Drain ink Right:feed motor sigal for Y USB port

signal Left:carriage motor signal
for X

24V board
power Encoder
port

Fiber port
24V heater
switch
Ink supply
24V head
line
power
Y1Y2M1M2C1C2K1K2

24V head
heater
power

Anticollision
sensor

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9.Heater
*heater panel

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*Dryer

Power supply for

dryer

Power regulation
for dryer
Dryer switch
left

Dryer switch
right

·Connect power supply and press dryer switch on;

·Adjust the power regulation to proper temperature

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10.RIP software
◎PHOTOPRINT

The rip version is 12

 Note:

Here we only cover the instructions for GDK512i, if your printer is GD3202, please refer to this also.

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Activation Dongle Code Dongle

(Password)

Instruction Program

Insert the installation PhotoPRINT Disc to computer and click Autorun.exe to start installation.

The default installing disc is:C:\Program Files\SAi\PhotoPRINT DX12 Specialcolor Cloud Edition.

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Insert dongle in computer and open

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Choose
GDK-512i

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11.Trouble shooting
Error Code Fault Description Solution
1.The last printing is not finished,please
wait for a retry
001 Current printing 2.Close the program and restart it
The starting PASS for the print
requirement is greater than the
total number of PASS for this Restoring the print parameter is
002 task wrong,changing the print setting
The unauthorized system cannot
003 be printed Contact system supplier
The system configuration is not
004 correct Contact system supplier
Check whether the nozzle is plugged in,and
005 Head voltage anomaly the board is not working
The generated step correction Please make sure the software installation
006 diagram fail disk has enough space
The system is busy with other
009 tasks,please try again later Is there any unfinished print task
1.The last printing task is not over,please
The processing of the last try again later
010 printing task is not over 2.Close the program and restart it
1.The specified RIP file does not exist
The specified RIP data source 2.The network data connection has been
011 does not exist disconnected
The color number of the RIP file
that need to be printed is not The color number of this file more than the
012 supported system support
The DPI of the RIP file that need The horizontal DPI of this file exceed the
014 to be printed is not supported system support capability
The system configuration error,possibly the
configuration file damaged,please back up the
current print parameter,reinstall the
015 Channel parameter error software
The system configuration error,possibly the
configuration file damaged,please back up the
current print parameter,reinstall the
016 Channel parameter error software
The system configuration error,possibly the
configuration file damaged,please back up the
current print parameter,reinstall the
017 Channel parameter error software
The system configuration error,possibly the
configuration file damaged,please back up the
current print parameter,reinstall the
018 Channel parameter error software

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Memory is not enough,cannot Please close the process of the system taking
meet the need for image up larger memory to satisfy the memory demand
019 processing of this software

The specified print PASS number After try to change the print PASS
021 system is not supported setting,restart the print

1.Make sure whether the width of the printed

The material currently used is material is correct
smaller than the width of the
frame and cannot meet the print 2.Replace the wider material
022 requirement 3.Use area printing
The task of the movement length 1.Change the movement buffer parameter
will exceed the total length of
the machine platform.the system 2.System configuratiion damage,backup
023 refuses to print parameter,reinstall the software
The printing position is too 1.Set the print location away from the origin
close to zero,the movement
024 buffer is not enough 2.Reduce the length of the exercise buffer
1.The motor system is not working,please
check whether the electrical is working
normally
2.The head position encoder is not
working,please check the connection and the
050 The engine cannot return to zero damage of the device
1.The motor system is not working,please check
whether the electrical is working normally
2.The head position encoder is not
working,please check the connection and the
061 The engine cannot return to zero damage of the device
Check whether the front finder is working
062 No material was found normally
Find an edge error,only print
063 the part of the material Please check the sensitivity of the finder
1.The print file is being used
079 Add print task failure 2.The file format is incorrect
The specified RIP processing Check whether the software supports the rip
080 driver failure format
The horizontal DPI of the current print task
Update current print speed does not support the printing of the engine
100 failure speed
1.Reinstall the USB control card
The system control card is not 2.The control card has been damaged,please
111 driver install the new card
112 The hardware program of the The control card may be damaged,please

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system control card cannot be install the new card
loaded
The DPS program of the system The control card may be damaged,please
113 control card cannot be loaded install the new card
1.Check whether the engine board is working
normally
Establish fiber-optic 2.Check whether the fiber-optic is being
118 communication failed reversed

the reset action has been

cancelled
by the user.The position
system is
Not working Normally usesoftware is,in system perform
normally,please do not reset
120 Carry out the head movement Not action not press ESC key

The reset cannot detect

the limit signal,the
reset fails.The position
system is not working
normally,please do not Please check the circuit connection of the
121 carry out the head movement limit switch and working normally

The reset performed,detect no 1.Check whether the engine motor is working

head position coder signal,the normally
reset function cannot be 2.Check the engine position encoder
122 carried out normally connection ang work normally
The reset performed,detect the
head position coder signal
phase reversed.The position
system is unable to locate The engine position encoder AB phase signal
123 normally reversed
1.Check whether server board is working
normally
The left and right stroke are 2.Check the left and right stroke to server
124 all valid board connection circuit
Please turn off the switch and turn on the
125 Check the stop switch when reset software
The Y is not a signal to the
127 two-axis encoder Check the zero install and the motor setting
The active shaft encoder of the Check motor setting and control software
128 Y-axis is the reverse setting

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Check whether the motor parameter is correct

129 Machine position reset timeout or zero signal connection has problem
No detect the material coding
device running,please make sure Check the wiring of the coding device,make
131 connection sure the software is set correctly
Detect the material coding
device signal AB phase
132 reversed The signal AB is reversed
133 DSP no code signal The board card failure
Detect the DSP coding signal AB
134 is reversed The signal AB is reversed
The slave shaft encoder of the
Y double axis feedback error is Check the setup or circuit connection of the
135 too large biaxial motor
The slave shaft encoder of the
136 Y double axis is no signal Check the zero install and the motor setting
The slave shaft encoder of the Check motor setting and control software
137 Y double axis is reversed setting
The software does not match the
140 board card system Please contact the equipment supplier
Authorization information data
error,the system will not work
141 normally Please contact the system supplier
To obtain the authorization
information fail,the system
142 will not work normally Please contact the system supplier
1.The headboard hardware information cannot
The motherboard does not match be read
143 the headboard application 2.Reolace the correct board card
Read the headboard hardware Please make sure that the board card and the
144 information identification software information match
The current version is used for
limited version,detect the Please make sure that the current system time
145 system time is not correct is correct
The current version is used
limited version,and detect the Please make sure that the current system time
146 system time is not correct is correct
The current version is used the
timed version,has expired.the
147 system cannot be used Please contact the system supplier
The current version is
limited to use the number of
times version,has
expired.the system cannot be
148 used Please contact the system supplier
The board card has been 1.Check whether encryption dog has been
authorised to control,but no installed
encryption dog has been 2.For installation,Please contact the system
151 detected supplier

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The encryption dog and the board card are

bundled,not mixed,please check whether
152 Detect invalid encryption dog encryption dog is matched with the board card
Encryption dog data check
153 error Please contact the system supplier

154 Encryption dog time error Please contact the system supplier
Encryption dog time has
155 expired Please contact the system supplier
Encryption dog has been
156 overused Please contact the system supplier
Encryption dog serial Please contact the system supplier for a new
157 password has expired authorization password

159 Encryption dog time error Please contact the system supplier
Detect software is non-
160 authorization approach Please contact the system supplier
The serial authorization is not
activated and requires the
activation password to restart Please contact the system supplier for the
161 the software activation password
Please contact the system supplier for the
168 Input serial password error password
The new serial has
expired,please continue to
enter the stage password for the Please contact the system supplier for the
169 valid date password
1.Check whether the engine motor is working
properly
Automatic correction of 2.Check whether the engine location encoder is
260 locomotive system failure working normally

1.Check whether the moving motor is working

normally
Automatic correction of feed 2.Check whether the engine location encoder
261 system parameter failure is working normally

Please check whether the data source is normal

Print data source has been and then use resume printing to continue the
301 disconnected current printing task

Print data source has been Please check whether the data source is normal
and then use resume printing to continue the
302 disconnected current printing task

Print data source has been Please check whether the data source is normal
and then use resume printing to continue the
303 disconnected current printing task

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Print data source has been Please check whether the data source is normal
and then use resume printing to continue the
304 disconnected current printing task

Print data source has been Please check whether the data source is normal
and then use resume printing to continue the
305 disconnected current printing task
The print motion specifies 1.Check whether the moving motor is working
exceed the maximum length of the normally
machine or the head is unable to
move to the specified 2.Check whether the engine location encoder is
location,the print system
310 suspended working normally
312 Print processing error USB board connection or X raster count problem
The total control error is too
large,and the function is
automatically closed in the Please check the installation and contact of
351 current task the material encoder
Try again after the software restarted
401 Parameter backup failure normally
The target file that the user want to back up
402 Parameter backup failure is not to be written

The imported parameter file Please make sure that the imported parameter
format is illegal,operation file is the system parameter backup or the
403 cancel file has been damaged
The main control panel head Make sure software driver matches the use of
application does not match the head
410 software setting
After importing the waveform correctly,try
1190 Waveform import failure again

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