Contact

Dev Gupta
www.linkedin.com/in/dagupta Co-leading RevOps @Upraised | Ex-FrontRow
(LinkedIn) Delhi, India

Top Skills Experience

Public Speaking
Sales Upraised
Business Development Revenue and Operations Specialist
November 2022 - Present (1 year 3 months)

Languages
English (Professional Working) FrontRow
Hindi (Native or Bilingual) 1 year 4 months

Strategy<>Growth<>Program Management (Creating Outcomes)

Honors-Awards August 2022 - November 2022 (4 months)

Table Topic Contest Area Qualifier - >> Performed 110+ effective user calls in a span of 2 months to understand
(2nd place at Club Level) - 2019 user experience, expectations, and outcome goals (divided users in to: buying/
Table Topic Contest - (3rd place at non buying, active/dormant, age group, working background, high/low intent
Club Level) - 2020
groups, for the purpose of user research)
>> Executed operational cost estimates (budgeting, cost-cutting, optimizing
ideas to ensure "less is more" in terms of providing economical output) >>
reduced delivery cost by 20%
>> Designed a roadmap framework for users who enter the organizational
funnel:
- - Ensuring goal satisfaction within 18-24 months of roadmap implementation
- - Conducted 30+ user calls to validate the demand for the same
>> Personally managed the growth trajectory of 30+ users in outcome
bootcamps

Product Analyst (Pushing data to optimize for product engagement)

March 2022 - July 2022 (5 months)
- - Providing insights from user data and validating hypothesis - -
>> Developing the 'first principles' thinking methodology to break down the
analysis into questions of 'why' and 'how' instead of directly targeting the 'what'
>> Learning how to communicate effectively between the marketing team,
delivery team and product operations team to understand the triggers for the
given user data.
>> Figuring out the data hotspots that are responsible for high conversion
rates and user engagement as well as the ones triggering constant user drop-
offs

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>> Keeping an eye out for edge cases to avoid missing vital information while
calculating metrics and compiling insights
>> Learning to master the application of MS Excel and Google Sheets for
administrating large data pieces, while also switching between the two
constantly throughout the daily assignments
>> Performed 140+ user calls to understand user app version(s) compatibility,
"what inspired them to take up music?", current feedback on user journey,
persona in classes, triggers to make/not make purchases
>> Deriving product actionables from user insights and supporting the PMs
with data for the same

Product, Operations, Strategy & Growth (Bridging product with

workshops + running the engine)
August 2021 - February 2022 (7 months)
- - Built FrontRow Workshops from scratch with the initial team - -
>> Learnt how to effectively work in a team by patiently listening to opinions,
supporting and investing in promising ideas, and hustling together to push
expectations
>> Led a team of 20+ smart interns and operations associates to build the
foundation for the workshop's vertical operations. Trained them to work calmly
yet effectively under pressure
>> Upscaled operations from 8-9 workshops per week to 30+ per day (800+ a
month), each workshop consisting of 180+ participants.
>> Developed the user journey framework for 5000+ daily attendees by
productizing the in-house platform and optimizing the user experience.
>> Pushed the aggregate workshop attendance from 6-8% to 30+ % in 3
months (experimented with app reminder notifications, automated messaging,
interacted with customers to understand the root-cause analysis for weak user
experience and drop-off issues)
>> Drafted, organized and maintained instructor feedback documents to
work on strategies to improve content delivery and provide the desired value
proposition

Metvy
Business Development and Sales Associate at Metvy
July 2021 - September 2021 (3 months)
>> Generated sales worth Rs. 60,000+ within the 45-day tenure of the
internship (Avg. cost per product = Rs. 2k, 26 conversions made)
>> Optimized efficient approaches for acquisition of leads consistently leading
to at least 5 sales per week.

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>> Maintained a conversion rate of 35% among 15 members in the team

GREEN CIRCLE, INC.

Environmental Consultant
June 2021 - July 2021 (2 months)
>> Analysed 20+ research/review papers, journals, articles and blogs
regarding Waste Water Treatment in API & bulk drugs industries, Dyes &
Dye intermediate industries and Textile Industries to solve for environment-
damaging industrial operations.
>> Constructed weekly presentations regarding Effluent Treatment Processes
in the respective industries alongside the conventional and futuristic methods
used to eradicate the environmental damage caused.
>> Studied the sources and characteristics of such effluent streams. Identified
modern methods used to treat dye, textile and API wastewater, and stages
of effluent treatment, by gathering review papers and project reports. For e.g.
Electrochemical Advanced Oxidation Process, Wet air Oxidation/Thermal
Oxidation.
>> Drafted Literature Review, listing all papers that were studied, and
compiled all research data into the final report mentioning the aforementioned
objectives, methodology, efficiency percentage and scope of techniques.

Toastmasters International
2 years

President - Nuvens VIT

January 2021 - June 2021 (6 months)
>> Trained club mentees on effective speech delivery techniques to ensure
professional growth as well as providing resources for completion of speech
objectives.
>> Established a transparent mentorship training system to provide action-
oriented feedback to all members for achieving their respective monthly
educational goals.
>> Managed to retain 75% members of the yearly club membership base.
>> Worked with the Executive Committee on implanting more effective and
efficient in>>house mentorship strategies.
>> Developed a weekly cadence system to train club members for the
Table Topic (Impromptu Speaking) and International Speech Contests.
Helped in accomplishing club members' educational goals in accordance with
Toastmaster Leadership Events and Regional Contests.

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>> Emphasized training on Speech Evaluations with fruitful feedback.
Established a shadow-mentee system to enhance consistent performance
throughout the term
>> With the help of the Executive Committee, strained to work on building
inter-club relations by holding mixed club sessions on a regular interval, with
the purpose of giving new members the exposure to speak out in front of new
audiences.

Asst. Area Director for Membership (A5, Div. A, District 120, Region 13)
June 2020 - June 2021 (1 year 1 month)
Vellore, Tamil Nadu, India

>> Achieved to maintain a membership retention percentage of 75-85%

throughout the year for each of the 10 TMI clubs lying under the area of
administration.
>> Pulled off the TMI inductions with the highest ever number of participants in
the college: 630+ registrations
>> Entrenched networking and professional communication among 280+
members by conducting 2 sessions every weekday, alongside growth-
leadership events.
>> Curated 12 virtual events in a span of 11 months to provide mentees
the opportunity for widening exposure with regard to public speaking and
leadership skill.
>> To encourage a very healthy and supporting environment in the
organization for all 10 clubs.
>> Trained the Vice Presidents of Membership to execute the necessary roles
for their clubs' growth

Vice President Of Membership - Nuvens VIT

November 2019 - June 2020 (8 months)
>> Responsible for interacting with each club member regularly to understand
loopholes and positives in the system and learning environment.
>> Gathered 40+ contacts for the club's inductions.
>> Responsible for welcoming guests and inviting them to regular club events.
>> Worked with the Vice President of Education to ensure members are
satisfied with their TMI educational trajectory.
>> Ensured that both intra- and inter-club bonding helps members to nurture
and grow well in their public speaking and leadership journey. Built the
foundation for member networking.

Sergeant-At-Arms (Logistics Head) - Nuvens VIT

July 2019 - November 2019 (5 months)

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>> Responsible for arranging all weekly session logistics for club speech
events.
>> Ensured all awards and certificates for the term were in place with regards
to contests, the Area team participation, Toastmaster leadership (TLI) events
and Milestone sessions.
>> Contributed to the operations of the Area Contest teams.

Nurturing Green
Marketing, Supply Chain & Content Writing
May 2019 - June 2019 (2 months)
Noida, Uttar Pradesh

>> Constructed 5-7 product descriptions per day on Amazon, Flipkart, and
Facebook alongside managing product inventory and supply chain operations
>> Responsible for examining cost analysis for 80-100 products on MS Excel
on a weekly basis with respect to plant type, accessories, and packaging
material
>> Published a minimum of 2 articles per day for the company blog page,
comprising of product characteristics, accessory information, and answering
FAQs

Education
Vellore Institute of Technology
B.Tech, Chemical Engineering · (2018 - 2022)

The Millennium School, Noida, Uttar Pradesh

· (2011 - 2018)

Monksmead Primary School, Borehamwood, United Kingdom

· (2009 - 2011)

Cranfield V.C. Lower School, Cranfield, United Kingdom

· (2007 - 2009)

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