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Sample - HR Standard Operating Procedures

This document outlines the table of contents for a company's human resource standard operating procedures manual. The manual is broken into 13 sections that cover topics such as human resource management, position classification, recruitment and hiring, employment, compensation, employee conduct, performance management, and exit interviews. Each section includes several standard operating procedure policies related to that topic. Appendices with forms and guidelines are included throughout.

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0% found this document useful (0 votes)
192 views

Sample - HR Standard Operating Procedures

This document outlines the table of contents for a company's human resource standard operating procedures manual. The manual is broken into 13 sections that cover topics such as human resource management, position classification, recruitment and hiring, employment, compensation, employee conduct, performance management, and exit interviews. Each section includes several standard operating procedure policies related to that topic. Appendices with forms and guidelines are included throughout.

Uploaded by

mechhades5755
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Human Resource

Standard Operating Procedures


TABLE OF CONTENTS

SECTION 1:
HUMAN RESOURCE MANAGEMENT AND PLANNING

Policy # Name Page #


1-10 Human Resource Management SOP 1
1-20 Human Resource Services SOP 3
 Appendix A: Human Resource Request Form 6

SECTION 2:
POSITION CLASSIFICATION AND EVALUATION

Policy # Name Page #


2-10 Job Descriptions SOP 7
 Appendix A: Sample Job Description Form 10
 Appendix B: Organizational Chart 13

SECTION 3:
EQUAL OPPORTUNITY EMPLOYMENT

Policy # Name Page #


3-10 Equal Opportunity Employment SOP 14

SECTION 4:
STAFFING

Policy # Name Page #


4-10 Recruitment and Hiring SOP 16
 Appendix A: Notice of Competition Form 28
 Appendix B: Sample Job Advertisement I 29
 Appendix C: Sample Job Advertisement II 30
 Appendix D: Sample Letter for Selected Applicants 31
 Appendix E: Examples of Interview Questions 32
 Appendix F: Guide to Acceptable Interview Questions 33
 Appendix G: Candidate Profile Form 37
 Appendix H: Guidelines for Assessment of Each Factor 42
 Appendix I: Sample Letter for Applicants Not Selected for
Subsequent Interview 46
 Appendix J: Sample Letter for Applicants Selected for
Subsequent Interview 47
 Appendix K: Sample Letter of Confirmation of Job Offer 48
 Appendix L: Sample Letter for Applicants Not Offered
a Job 52
 Appendix M: Reference Check Form 53

SECTION 5:
EMPLOYMENT

Policy # Name Page #


5-10 Staff Orientation SOP 58
 Appendix A: New Employee Orientation Check List 61
5-20 New Employee Safety Orientation SOP 64
 Appendix A: New Employee Safety Orientation Form 66
5-30 Probationary Period SOP 68
 Appendix A: Probationary Employee Report 70
 Appendix B: Probationary Period Timeframe 72

SECTION 6:
EMPLOYEE COMPENSATION AND REVIEW

Policy # Name Page #


6-10 Employee Compensation and Review SOP 73
6-20 Travel, Meal and Miscellaneous Allowances SOP 80
6-30 Hours of Work SOP 82
6-40 Vacation Leave SOP 85
6-50 Sick Leave SOP 88
6-60 Leave of Absence SOP 90
6-70 Employee Benefits SOP 95

SECTION 7:
EMPLOYEE TRAINING AND DEVELOPMENT

Policy # Name Page #


7-10 Training and Development SOP 99
 Appendix A: Application for Training 103
 Appendix B: Repayment Agreement 104

SECTION 8:
EMPLOYEE CONDUCT

Policy # Name Page #


8-10 Code of Ethics SOP 105
8-20 Employee Conduct SOP 109
Policy # Name Page #
 Appendix A: Employee Conduct Offenses 114
8-30 Sexual Harassment SOP 117
 Appendix A: Guidelines for an Effective Sexual
Harassment Policy 121
8-40 Workplace Harassment/Discrimination SOP 123

SECTION 9:
EMPLOYEE GRIEVANCES

Policy # Name Page #


9-10 Employee Grievances SOP 127

SECTION 10:
PERFORMANCE MANAGEMENT

Policy # Name Page #


10-10 Performance Management SOP 131
 Appendix A: Definitions of Rating Used in Employee
Performance Evaluation 136
 Appendix B: Performance Management Record 140

SECTION 11:
HUMAN RESOURCE RECORDS

Policy # Name Page #


11-10 Human Resource Records SOP 143

SECTION 12:
AWARDS OF RECOGNITION

Policy # Name Page #


12-10 Awards of Recognition SOP 146

SECTION 13:
EXIT QUESTIONNAIRE AND INTERVIEW

Policy # Name Page #


13-10 Exit Questionnaire and Interview SOP 147
 Appendix A: Exit Interview Form 149

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