Bread and Pastry Production NC II
Bread and Pastry Production NC II
(Rev.No.00-03/08/17)
COMPETENCY-BASED CURRICULUM
A. COURSE DESIGN
Qualification Level: NC II
BASIC COMPETENCIES
NO. OF HOURS: (37 HRS)
COMMON COMPETENCIES
NO. OF HOURS: (12 HRS)
CORE COMPETENCIES
NO. OF HOURS: (95 HRS)
ASSESSMENT METHODS:
Written test
Practical test
Observation in laboratory
Oral questioning
COURSE DELIVERY:
Lecture/discussion
Demonstration
Hands-on
Video Viewing
RESOURCES:
TRAINER’S QUALIFICATION:
BASIC COMPETENCIES
Module Descriptor: This unit covers the knowledge, skills and attitudes
required to gather, interpret and convey information in re-
sponse to workplace requirements.
Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
Access specific Effective verbal The students/ Group Discus- Oral evaluation
and relevant in- and nonverbal trainees must sion
formation from communication Written exami-
be provided with
appropriate Lecture nation
sources the following:
Different modes
of communica- Demonstration Observation
Use effective tion Fax machine
questioning, ac-
tive listening Medium of com- Telephone
and speaking munication in
skills to gather the workplace Notebooks
and convey in-
formation Organizational Writing materi-
policies als
Use appropriate
medium to Communication Computer with
transfer informa- procedures and internet con-
tion and ides systems nection
Use appropriate Lines of Com-
nonverbal com- munication
munication
Technology rel-
Identify and fol- evant to the en-
low appropriate terprise and the
lines of commu- individual’s work
nication with su- responsibilities
pervisors and
colleagues Workplace eti-
quette
Use define
workplace pro-
cedures for the
location and
storage of infor-
mation
Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
Read and inter- Effective verbal The students/ Group Discus- Oral evaluation
pret written no- and nonverbal trainees must sion
tices and in- communication Written exami-
be provided with
structions in ac- Lecture nation
cordance with the following:
Different modes
organizational of communica-
guidelines Fax machine Demonstration Observation
tion
Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
Complete range Effective verbal The students/ Group Discus- Oral evaluation
of forms relating and nonverbal trainees must sion
to conditions of communication Written exami-
be provided with
employment ac- Lecture nation
curately and the following:
Different modes
legibly of communica-
Fax machine Demonstration Observation
tion
Record work-
place data on Telephone Role Play
Workplace
standard work- forms and docu-
place forms and ments Notebooks
documents
Organizational/ Writing materi-
Identify and act Workplace poli- als
upon errors in cies
recording infor- Computer with
mation on Communication internet con-
forms/docu- procedures and nection
ments systems
Module Descriptor: This unit covers the skills, knowledge and attitudes to
identify one’s roles and responsibilities as a member of a
team.
Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
Identify the role Group structure The students/ Lecture/Dis- Role Play
and objective of trainees must cussion
the team from Group develop- be provided with Case Study
available ment Group Work
sources of infor- the following:
mation Written Test
Sources of infor- Individual Work
mation Access to rele-
Identify team vant workplace
or appropri- Role Play
parameters, re-
porting relation- ately simulated
ships and re- environment
sponsibilities where assess-
from team dis- ment can take
cussions and place
appropriate ex-
ternal sources Materials rele-
vant to the pro-
posed activity
or tasks
LO2. IDENTIFY ONE’S ROLE AND RESPONSIBILITY WITHIN A TEAM
Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
Identify individ- Team roles and The students/ Role Play Role Play
ual roles and re- objectives trainees must
sponsibilities be provided with Lecture/Dis- Written Test
within the team Team structure cussion
environment the following:
and parameters
Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
Use effective Communication The students/ Group Work Role Play
and appropriate Process trainees must be
forms of com- Role Play Written Test
provided with the
munications Workplace com-
and undertake following:
munication pro- Lecture/Dis-
interactions tocol
cussion
with team Access to rele-
members Team planning vant workplace
based on com- and decision or appropriately
pany practices making simulated envi-
Make effective ronment where
and appropriate Team thinking assessment can
contributions to take place
complement Team roles
team activities Materials relevant
and objectives, Process of team to the proposed
based on work- development activity or tasks
place context
Workplace con-
text
Observe proto-
cols in reporting
based in stan-
dard company
practices
Contribute to
the develop-
ment of team
work plans
based on an
understanding
of team’s role
and objectives
Basic Competencies: BREAD AND PASTRY PRODUCTION NC II
Module Descriptor: This unit covers the knowledge, skills and attitudes re-
quired to apply problem-solving techniques to determine
the origin of problems and plan for their resolution. It also
includes addressing procedural problems through docu-
mentation and referral
Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
Identify routine Current industry The students/ Group Discus- Case Formula-
problems or pro- hardware and trainees must sion tion
cedural problem software prod- be provided with
ucts and ser- Lecture Life Narrative
vices the following:
Define and de- Inquiry (Inter-
termine prob- Demonstration view)
lems to be in- Industry mainte- Assessment
vestigated nance, service will require ac-
Role Playing Standardized
and helpdesk cess to a work-
test
Identify and practices, pro- place over an
document cur- cesses and pro- extended pe-
rent conditions cedures riod, or a suit-
of the problem able method of
Industry stan- gathering evi-
dard diagnostic dence of oper-
tools ating ability
over a range of
Malfunctions situations
and resolutions
LO2. LOOK FOR SOLUTIONS TO ROUTINE PROBLEMS
Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
Identify potential Current industry The students/ Group Discus- Case Formula-
solutions to hardware and trainees must sion tion
problem software prod- be provided with
ucts and ser- Lecture Life Narrative
vices the following:
Develop, docu- Inquiry (Inter-
ment, rank and Demonstration view)
present recom- Industry mainte- Assessment
mendations nance, service will require ac-
Role Playing Standardized
about possible and helpdesk cess to a work-
test
solutions to ap- practices, pro- place over an
propriate person cesses and pro- extended pe-
for decision cedures riod, or a suit-
able method of
Operating sys- gathering evi-
tems dence of oper-
ating ability
Industry stan- over a range of
dard diagnostic situations
tools
Malfunctions
and resolutions
Root cause
analysis
Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
Plan implemen- Standard proce- The students/ Group Dis- Case Formu-
tation of solu- dures trainees must be cussion lation
tions provided with the
Documentation Lecture Life Narrative
following:
Plan evaluation produce Inquiry (Inter-
of implemented Demonstra- view)
solutions Assessment will
tion
require access to
Standardized
Document and a workplace over
Role Playing test
submit recom- an extended pe-
mended solu- riod, or a suitable
tions to appro- method of gather-
priate person for ing evidence of
confirmation operating ability
over a range of
situations
Basic Competencies: BREAD AND PASTRY PRODUCTION NC II
Module Descriptor: This unit covers the knowledge, skills and attitudes in
managing one’s emotions, developing reflective practice,
and boosting self-confidence and developing self-regula-
tion
Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
Identify self- Self-manage- The students/ Discussion Demonstra-
management ment strate- trainees must tion or simula-
strategies gies that assist be provided Interactive tion with oral
in regulating with the follow- Lecture questioning
Develop skills behavior and ing:
to work inde- achieving per- Brainstorming Case prob-
pendently and sonal and lems involving
Access to
to show initia- learning goals Demonstra- workplace di-
workplace
tive, to be con- (e.g. Nine self- tion versity issues
management and re-
scientious, and sources
persevering in strategies ac-
Role Playing
the face of set- cording to
backs and Robert Kelley) Case studies
frustrations
Enablers and
Examine tech- barriers in
niques for ef- achieving per-
fectively han- sonal and ca-
dling negative reer goals
emotions and
unpleasant sit- Techniques in
handling nega-
uation in the
workplace tive emotions
and unpleas-
ant situation in
the workplace
such as frus-
tration, anger,
worry, anxiety,
etc.
Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
Contemplate Basic SWOT The students/ Small Group Demonstration
personal analysis trainees must Discussion or simulation
strengths and with oral ques-
be provided with
achievements, Strategies to im- Interactive Lec- tioning
based on self- the following:
prove one’s atti- ture
assessment tude in the Case problems
strategies and workplace Access to involving work-
teacher feed-
Brainstorming
workplace and place diversity
back Gibss’ Reflec- resources issues
tive Cycle/Model Demonstration
Monitor (Description, Case studies
progress when Feelings, Evalu- 5 Role-playing
seeking and re- ation, Analysis,
sponding to Conclusion, and
feedback from Action plan)
teachers to as-
sist then in con-
solidating
strengths, ad-
dressing weak-
nesses and ful-
filling their po-
tential
Predict out-
comes of per-
sonal and aca-
demic chal-
lenges by re-
flecting on previ-
ous problem
solving and de-
cision making
strategies and
feedback from
peers and
teachers
LO3. BOOST SELF-CONFIDENCE AND DEVELOP SELF-REGULATION
Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
Demonstrate ef- Four compo- The students/ Small Group Demonstration
forts for continu- nents of self- trainees must Discussion or simulation
ous self-im- regulation with oral ques-
be provided with
provement based on Self- Interactive Lec- tioning
Regulation The- the following:
ture
Eliminate ory (SRT) Case problems
counter-produc- Access to involving work-
Brainstorming
tive tendencies Personality de- workplace and place diversity
at work velopment con- resources issues
cepts Demonstration
Maintain posi- Case studies
tive outlook in Self-help con- 5 Role-playing
life cepts (e.g. 7
Habits by
Stephen Covey,
transactional
analysis, psy-
cho-spiritual
concepts)
Basic Competencies: BREAD AND PASTRY PRODUCTION NC II
Module Descriptor: This unit covers the knowledge, skills and attitudes re-
quired to make a pro-active and positive contribution to
workplace innovation
Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
Identify opportu- Roles of individ- The students/ Interactive Lec- Psychological
nities for im- uals in suggest- trainees must ture and behavioral
provement ing and making Interviews
be provided with
proactively in improvements Appreciative
own area of the following:
Inquiry Performance
work Positive impacts Evaluation
and challenges Pens, paper
Demonstration
Gather and re- in innovation and writing im-
Life Narrative
view information plements
Group Work Inquiry
which may be Types of
relevant to ideas changes and re- Cartolina
and which might sponsibility Review of port-
assist in gaining folios of evi-
Manila Papers dence and
support for idea Seven habits of
highly effective third-party
people workplace re-
ports of on-the-
job perfor-
mance
Standardized
assessment of
character
strengths and
virtues applied
LO2. DISCUSS AND DEVELOP IDEAS WITH OTHERS
Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
Identify people Roles of individ- The students/ Interactive Lec- Psychological
who could pro- uals in suggest- trainees must ture and behavioral
vide input to ing and making Interviews
be provided with
ideas for im- improvements Appreciative
provements the following:
Inquiry Performance
Positive impacts Evaluation
Select ways of and challenges Pens, paper
Demonstration
approaching in innovation and writing im-
Life Narrative
people to begin plements
Group Work Inquiry
sharing ideas Types of
changes and re- Cartolina
sponsibility Review of port-
Set meeting
folios of evi-
with relevant Manila Papers
Seven habits of dence and
people
highly effective third-party
people workplace re-
Review and se- ports of on-the-
lect ideas for fol- job perfor-
low-up based on mance
feedback
Standardized
Use critical in- assessment of
quiry method to character
discuss and de- strengths and
velop ideas with virtues applied
others
Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
Use critical in- Roles of individ- The students/ Interactive Lec- Psychological
quiry method to uals in suggest- trainees must ture and behavioral
integrate differ- ing and making Interviews
be provided with
ent ideas for improvements Appreciative
change of key the following:
Inquiry Performance
people Positive impacts Evaluation
and challenges Pens, paper
Demonstration
Use summariz- in innovation and writing im-
Life Narrative
ing, analyzing plements
Group Work Inquiry
and generalizing Types of
skills to extract changes and re- Cartolina
salient points in sponsibility Review of port-
the pool of ideas folios of evi-
Manila Papers dence and
Seven habits of
highly effective third-party
Use likewise re-
people workplace re-
porting skills to
ports of on-the-
communicate
job perfor-
results Basic research
mance
skills
Identify current Standardized
issues and con- assessment of
cerns on the character
systems, pro- strengths and
cesses and pro- virtues applied
cedures, as well
as the need for
simple innova-
tive practices
Basic Competencies: BREAD AND PASTRY PRODUCTION NC II
Module Descriptor: This unit covers the knowledge, skills and attitudes re-
quired to present data/information appropriately
Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
Collect evi- Organizational The students/ Group Discus- Oral evaluation
dence, facts and protocols trainees must sion
information Written Test
be provided with
Confidentiality Lecture
the following:
Review evalua- Observation
tion, terms of Accuracy Demonstration
reference and Evidence of
conditions to de- Business math- competent per- Presentation
termine whether formance Role Play
ematics and sta-
data/information tistics should be ob-
falls within tained by ob-
project scope Data analysis serving an in-
techniques/pro- dividual in an
cedures information
management
Reporting re- role within the
quirements to a workplace or
range of audi- operational or
ences simulated envi-
ronment
Legislation, pol-
icy and proce-
dures relating to
the conduct of
evaluations
Organizational
values, ethics
and codes of
conduct
Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
Assess validity Business math- The students/ Group Discus- Oral evaluation
of data/informa- ematics and sta- trainees must sion
tion tistics Written Test
be provided with
the following: Lecture
Apply analysis Data analysis
Observation
techniques to techniques/pro-
Demonstration
assess data/in- cedures Evidence of
formation competent per- Presentation
Reporting re- formance Role Play
Identify trends quirements to a should be ob-
and anomalies range of audi- tained by ob- Practical exer-
ences serving an in- cises
Document data dividual in an
analysis tech- Legislation, pol- information
niques and pro- icy and proce- management
cedures dures relating to role within the
the conduct workplace or
evaluations operational or
Make recom-
mendations on simulated envi-
Organizational ronment
areas of possi-
values, ethics
ble improve-
and codes of
ment
conduct
Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
Record studied Data analysis The students/ Group Discus- Oral evaluation
data/information techniques/pro- trainees must sion
cedures Written Test
be provided with
Analyze recom- Lecture
the following:
mendations for Reporting re- Observation
action to ensure quirements to a
Demonstration
they are com- range of audi- Evidence of
patible with the ences competent per- Presentation
project’s scope formance Role Play
and terms of ref- Legislation, pol- should be ob-
erence icy and proce- tained by ob- Practical exer-
dures relating to serving an in- cises
Analyze interim the conduct dividual in an
and final reports evaluations information
and compare management
outcomes to the Organizational role within the
criteria estab- values, ethics workplace or
lished at the and codes of operational or
outset conduct simulated envi-
ronment
Present findings
to stakeholders
Basic Competencies: BREAD AND PASTRY PRODUCTION NC II
Module Descriptor: This unit covers the knowledge, skills and attitudes re-
quired to identify OSH compliance requirements, prepare
OSH requirements for compliance, perform tasks in ac-
cordance with relevant OSH policies and procedures
LO3. Perform tasks in accordance with relevant OSH policies and proce-
dures
Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
Identify relevant OSH preventive The students/ Lecture Written Exam
OSH require- and control re- trainees must
ments, regula- quirements be provided with Group Discus- Demonstration
tions, policies sion
and procedures Hierarchy of the following:
in accordance
Observation
Controls
with workplace Facilities, ma-
policies and pro- Hazard Preven- terials, tools Interviews/
cedures tion and Control and equipment Questioning
Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
Identify OSH Resources nec- The students/ Lecture Written Exam
work activity essary to exe- trainees must
material, tools cute hierarchy be provided with Group Discus- Demonstration
and equipment of controls sion
requirements in the following:
accordance with General OSH
Observation
workplace poli- principles Facilities, ma-
cies and proce- terials, tools Interviews/
dures Work standards and equipment Questioning
and procedures
Acquire required
OSH materials, Safe handling
tools and equip- procedures of
ment in accor- tools, equipment
dance with and materials
workplace poli-
cies and proce- Different OSH
dures control mea-
sures
Arrange/place
required OSH
materials, tools
and equipment
in accordance
with OSH work
standards
Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
Identify relevant OSH work stan- The students/ Lecture Written Exam
OSH work pro- dards trainees must
cedures in ac- be provided with Group Discus- Demonstration
cordance with Industry related sion
workplace poli- the following:
work activities
cies and proce-
Observation
dures General OSH Facilities, ma-
principles terials, tools Interviews/
Execute work and equipment Questioning
activities in ac- OSH violations
cordance with non-compliance
OSH work stan- work activities
dards
Report non-
compliance
work activities to
appropriate per-
sonnel
Basic Competencies: BREAD AND PASTRY PRODUCTION NC II
Module Descriptor: This unit covers the knowledge, skills and attitude to iden-
tify the efficiency and effectiveness of resource utilization,
determine causes of inefficiency and/or ineffectiveness of
resource utilization and convey inefficient and ineffective
environmental practices
Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
Measure re- Importance of The students/ Lecture Written Exam
quired resource Environmental trainees must
utilization in the Literacy be provided with Group Discus- Demonstration
workplace using sion
appropriate Environmental the following:
techniques
Observation
Work Proce-
Simulation
dures Workplace
Record data in Interviews/
accordance with Waste Mini- Demonstration Questioning
Tools, materi-
workplace pro- mization als and equip-
tocol ment relevant
Efficient Energy to the task
Compare Consumptions
recorded data to PPE
determine the
efficiency and Manual and
effectiveness of references
resource utiliza-
tion according to
established en-
vironmental
work proce-
dures
Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
List potential Causes of envi- The students/ Lecture Written Exam
causes of ineffi- ronmental ineffi- trainees must
ciency and/or in- ciencies and in-
be provided with Group Discus- Demonstration
effectiveness effectiveness sion
the following:
Observation
Identify causes Demonstration
of inefficiency Workplace
and/or ineffec- Interviews/
Questioning
tiveness through Tools, materi-
deductive rea- als and equip-
soning ment relevant
to the task
Validate identi-
fied causes of PPE
inefficiency
and/or ineffec- Manual and
tiveness thru es- references
tablished envi-
ronmental pro-
cedures
Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
Report efficiency Appropriate per- The students/ Lecture Written Exam
and effectiveness sonnel to ad- trainees must
of resource utiliza- dress the envi- Group Discus- Demonstra-
be provided
tion to appropriate ronmental haz- sion tion
personnel ards with the follow-
ing:
Role Play Observation
Discuss concerns Environmental Workplace
related resource corrective ac- Tools, materi-
utilization with ap- tions Demonstration Interviews/
als and
propriate personnel Questioning
equipment
relevant to
Clarify feedback on the task
information/con- PPE
cerns raised with Manual and
appropriate per- references
sonnel
Basic Competencies: BREAD AND PASTRY PRODUCTION NC II
Module Descriptor: This unit covers the outcomes required to apply entrepre-
neurial workplace best practices and implement cost-ef-
fective operations
Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
Observe and Workplace best The students/ Case Study Case Study
select good practices, poli- trainees must
practices relat- cies and criteria
be provided with Lecture/Dis- Written Test
ing to workplace cussion
operations fol- Resource uti- the following:
lowing work-
Interview
lization
place policy Simulated or
Ways in foster- actual work-
Comply with ing entrepre- place
quality proce- neurial attitudes:
dures and prac- - Patience Tools, materi-
tices according - Honesty als and sup-
to workplace re- - Quality-con- plies needed
quirements sciousness to demonstrate
- Safety-con- the required
Apply cost-con- sciousness task
scious habits in - Resourceful-
resource utiliza- ness References
tion based on and manuals
industry stan-
dards
LO2. COMMUNICATE ENTREPRENEURIAL WORKPLACE BEST PRAC-
TICES
Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
Communicate Workplace best The students/ Lecture/Dis- Written Test
observed good practices, poli- trainees must cussion
practices relat- cies and criteria Interview
be provided with
ing to workplace
operations to Resource uti- the following:
appropriate per- lization
son Simulated or
Ways in foster- actual work-
Communicate ing entrepre- place
observed quality neurial attitudes:
procedures and - Patience Tools, materi-
practices to ap- - Honesty als and sup-
propriate person - Quality-con- plies needed
sciousness to demonstrate
Communicate - Safety-con- the required
cost-conscious sciousness task
habits in re- - Resourceful-
source utiliza- ness References
tion based on and manuals
industry stan-
dards
Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
Implement Optimization of The students/ Case Study Case Study
preservation workplace re- trainees must
and optimization sources
be provided with Lecture/Dis- Written Test
of workplace re- cussion
sources in ac- 5S procedures the following:
cordance with
Interview
and concepts
enterprise policy Simulated or
Criteria for cost- actual work-
Observe judi- effectiveness place
cious use of
workplace tools, Workplace pro- Tools, materi-
equipment and ductivity als and sup-
materials ac- plies needed
cording to man- Impact of entre- to demonstrate
ual and work preneurial mind- the required
set to workplace task
Make construc- productivity
tive contribu- References
tions to office Ways in foster- and manuals
operations ac- ing entrepre-
cording to enter- neurial attitudes:
prise require- - Quality-con-
ments sciousness
- Safety-con-
Sustain ability to sciousness
work within
one’s allotted
time and fi-
nances
MODULES OF INSTRUCTION
COMMON COMPETENCIES
Module Descriptor: This unit covers the knowledge, skills and attitudes in fol-
lowing health, safety and security practices. It includes
dealing with emergency situations and maintaining safe
personal standards.
LO1. Follow workplace procedure for health, safety and security practices
Report suspi-
cious behavior
or unusual oc-
currence in line
with enterprise
procedure
LO2. DEAL WITH EMERGENCY SITUATIONS
Seek assistance
from colleagues
to resolve or re-
spond to emer-
gency situations
Report details of
emergency situ-
ations in line
with enterprise
procedures
Types of pollu-
tants
Basic Competencies: BREAD AND PASTRY PRODUCTION NC II
Module Descriptor: This unit of competency deals with the knowledge, skills
and attitudes in providing effective customer service. It in-
cludes greeting customer, identifying customer needs,
delivering service to customer, handling queries through
telephone, fax machine, internet and email and handling
complaints, evaluation and recommendation.
LO4. Handle queries through telephone, fax machine, internet and email
Non-verbal Books,
communication brochures, man-
– body lan- uals
guage
LO5. HANDLE COMPLAINTS, EVALUATION AND RECOMMENDATIONS
Books,
brochures, man-
uals
Basic Competencies: BREAD AND PASTRY PRODUCTION NC II
Module Descriptor: This unit of competency deals with the knowledge, skills
and attitudes in observing workplace hygiene procedures.
It includes following hygiene procedures and identifying
and preventing hygiene risks.
DOLE regula-
tions on safety
legal require-
ments
ECC regulations
Standard oper-
ating proce-
dures of prop-
erty
Risk manage-
ment manual
Philippine Occu-
pational Safety
and Health
Standards
DOLE regula-
tions on safety
legal require-
ments
ECC regulations
Standard oper-
ating proce-
dures of prop-
erty
Risk manage-
ment manual
Basic Competencies: BREAD AND PASTRY PRODUCTION NC II
Module Descriptor: This unit of competency deals with the knowledge, skills
and attitude required to access, increase and update in-
dustry knowledge. It includes seek information on the in-
dustry and update industry knowledge.
Personal Obser-
vation and Ex-
perience
Internet
Personal Obser-
vation and Ex-
perience
Basic Competencies: BREAD AND PASTRY PRODUCTION NC II
Module Descriptor: This unit covers the knowledge, skills and attitudes and
values needed to perform computer operations which in-
clude inputting, accessing, producing and transferring
data using the appropriate hardware and software.
Relevant types
of software
Peripheral de-
vices
OH&S principles
and responsibili-
ties
Reading skills
required to inter-
pret work in-
struction
Communication
skills
Reading skills
requires to inter-
pret work in-
structions
Communication
skills
Select, open
and close cor-
rectly Desktop
icons for navi-
gation pur-
poses
Transfer files
and data be-
tween compati-
ble systems us-
ing computer
software, hard-
ware/ peripheral
devices in ac-
cordance with
standard oper-
ating proce-
dures
CORE COMPETENCIES
Module Descriptor: This unit deals with the knowledge and skills requires by
bakers and pastry cooks (patissiers) to prepare and pro-
duce a range of high-quality bakery products in commer-
cial food production environments and hospitality estab-
lishments.
Select required
oven tempera-
ture to bake
goods in accor-
dance with the
desired charac-
teristics, stan-
dards recipe
specifications
and enterprise
practices
Ratio of ingredi-
ents required to
produce a bal-
anced formula
Basic Competencies: BREAD AND PASTRY PRODUCTION NC II
Module Descriptor: This unit deals with knowledge and skills requires by bak-
ers and pastry cooks (patissiers) to prepare and produce
a range of high-quality pastry products in commercial
food production environments and hospitality establish-
ments.
Select required
oven tempera-
ture to bake
goods in accor-
dance with the
desired charac-
teristics, stan-
dards recipe
specifications
and enterprise
practices
Module Descriptor: This unit covers the knowledge and skills required by
bakers and pastry cooks (patissiers) to produce, fill, dec-
orate and present a range of specialized sponges and
cakes, where finish, decoration and presentation of a
high order is required.
Cool sponges
and cakes ac-
cording to es-
tablished stan-
dards and pro-
cedures
Expected taste,
texture and
crumb structure
appropriate for
particular bak-
ery products
LO4. PRESENT CAKES
Expected taste,
texture and
crumb structure
appropriate for
particular bak-
ery products
Basic Competencies: BREAD AND PASTRY PRODUCTION NC II
Module Descriptor: This unit applies to the knowledge and skills required by-
bakers and pastry cooks (patissiers) in commercial
food production environments and hospitality estab-
lishments. It covers the production, display and service
of a wide range of petits fours including petits fours
glaces, marzipan-based petits fours and caramelized
fruits and nuts served as petits fours, to a level of high
and consistent quality.
Expected taste,
texture and
crumb structure
appropriate for
particular bak-
ery products
Expected taste,
texture and
crumb structure
appropriate for
particular bak-
ery products
Expected taste,
texture and
crumb structure
appropriate for
particular bak-
ery products
Expected taste,
texture and
crumb structure
appropriate for
particular bak-
ery products
Basic Competencies: BREAD AND PASTRY PRODUCTION NC II
Module Descriptor: This unit covers the knowledge and skills in presenting
the various and specialized techniques of desserts
presentation required by bakers and pastry cooks
(patissiers) in commercial food production environ-
ments and hospitality establishments.
Expected taste,
texture and
crumb structure
appropriate for
particular bak-
ery products
Expected taste,
texture and
crumb structure
appropriate for
particular bak-
ery products
LO3. STORE AND PACKAGE DESSERTS
Expected taste,
texture and
crumb structure
appropriate for
particular bak-
ery products