Scribd
Upload
70 views

Technical Performance Optimization

SAP Enterprise Support provides continuous quality check (CQC) remote services to optimize customers' systems. The CQC for technical performance optimization service analyzes customers' databases to check for misconfigurations, bottlenecks, and other issues affecting performance. It offers recommendations to optimize response times and throughput by addressing parameters, indexing, loads, and other factors. Customers request the service when database response times are high or programs are not meeting runtime needs. SAP analyzes the system remotely, provides a summary of findings and recommendations afterward.

Uploaded by

Balad Al-ghareb
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
70 views

Technical Performance Optimization

SAP Enterprise Support provides continuous quality check (CQC) remote services to optimize customers' systems. The CQC for technical performance optimization service analyzes customers' databases to check for misconfigurations, bottlenecks, and other issues affecting performance. It offers recommendations to optimize response times and throughput by addressing parameters, indexing, loads, and other factors. Customers request the service when database response times are high or programs are not meeting runtime needs. SAP analyzes the system remotely, provides a summary of findings and recommendations afterward.

Uploaded by

Balad Al-ghareb
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 2

SAP Enterprise Support

Continuous Quality Check Info Sheet

SAP Enterprise Support is the foundation for customer success. It provides you with access to self-
paced expert guidance, training, best practices and continuous quality check (CQC) remote services.

The objectives of these CQC remote services are adjusted based on the topic covered.
CQC services analyze your system and/or specific situation and include a pre-defined scope.

Technical Performance Optimization

The CQC for technical performance optimization service is designed to focus on the optimization of the
throughput of your database.

Key Features Improve your SAP solution by helping you to configure your database
optimally. The service covers the following areas:
• Check for major misconfiguration and hardware bottlenecks.
• Analysis of specific program with focus on database time.
• Parameter settings.
• Database management (CBO statistics, Index and table storage
management, Online log configuration).
• Configuration of undo and temporary table space.
• Typical wait situations.
• Expensive SQL statements.
• Load profile from SAP Application (Identification of programs causing the
highest database load, Identification of the times with the highest load).

Benefits • Optimizes the response times and throughput of your database.


• Safeguard your solution from potential technical issues, such as
performance bottlenecks or stability problems.
• Increase productivity and stability.

When to Use • Your database response times in the system are unreasonably high.
• Your programs do not meet your runtime requirements or are causing
unacceptably high database load.
• You want to proactively address upcoming changes, for example: go-live of
performance critical projects, new database functionality, increased volume
or hardware changes.
• The CQC for technical performance optimization has to be booked against
a productive system.
Continuous Quality Check
Technical Performance Optimization

How to Request • Remote Services can be requested via the new Get Support application in
SAP for Me (SAP Note 1296527). When submitting your request, please
select:
1. Product: “Continuous Quality Check & Improvement Services”
2. Product function: “Service request for an On-Premise Solution”
• If you need assistance in submitting your case, you may contact your local
Customer Interaction Center (CIC).
• SAP recommends service booking of four (4) weeks prior to your desired
delivery date (attempts will be made to accommodate requests made
outside this timeframe, but are not guaranteed).
• SAP will evaluate if this service is suitable for your business needs.

Preparation • Once scheduled, SAP will contact you to gather data about your SAP
solution and discuss your expectations.
• The preparation is either used to clarify the scope of the delivery or to
prepare the delivery in general.
• A key factor for successful delivery is that requirements or limitations,
objectives, schedule, and scope are communicated prior to the delivery, in
as much detail as possible.

Delivery • The service is delivered remotely.


• During the delivery, the involvement of your staff and any affected external
partners is essential. They enable SAP to understand your core business
processes, understand the setup of your system landscape, recognize
critical issues, and provide an opportunity to share knowledge.
• Should you need to change the service delivery date, please inform SAP.

Service Outcome • Approximately one (1) week after the session takes place, you will receive
the service results.
• Topics analyzed are summarized, the issues named, and recommendations
are provided.

Version v3.0 - July 2023


Document Classification: PUBLIC

SAP Enterprise Support

You might also like