at 4 4) 91a) 141A) wc) 2610) 291A) 36iA) 39iC) 461A) 4910) S6IA) 59(0) 64h) 690) 7618) nC) 86(0) 89(C) 9618) 99(0) (A) He's hanging up a shirt. (8) He's sweeping a floor. (©) He's fixing a light. (0) He's holding some clothes. (A) She's putting paper in a copy machine. (8) She's wiping the outside of a file cabinet. (©) She's stapling some documents together. (0) She's closing the door to an office (A) The woman is sawing some wood. (8) The woman is lifting a box. (C) The man is using a hammer. (0) The man is organizing a toolbox. Zz 1S3l 4 (A) Aman ie standing in front of a group. (8) Aman is reaching into a bag. (©) Some people are entering a building, (0) Some people are getting onto a bus. 5 mon (A) She's setting a glass bottle on a shelf. (8) She's pressing a button on a device. (O) She's removing her safety gloves. (0) She's taking a lab coat off of a hook. 6 (A) A banner is suspended from a window. (8) An umbrella has been opened to provide shade, (C) Some potted plants have been placed in a courtyard. (D) Some leaves have fallen on a walkway.PART 2 U weam weer mon wear Wear Mau mcn wer We When does the shop close? (A) Yes, at the workshop. (@) No, they’e new ciothes. (0 Atnine o’dock tonight Who's scheduled to clean the kitchen? (A) By the sink. (8) Yes, every day. (0 Jack is. How will we get to the hotel from the airport? (A) We'll take a taxi. (®) About 45 minutes (Q) Wiill that be everything? Is Teresa out of the office today? (A) Those tickets are sold out. (8) No—she's just gone to lunch. (C) I completed that yesterday. Which food supplier do you use? (A) In the vegetable aisle (8) On a weekly basi (©) We use E and G Food Company. Could you help me set up this window display? (A) Awindow seat. (@) Yes, was in a play. (0 I'd be happy to. Why is this package here? (A) Three dollars and fifty cents. (8) Fl carry it upstairs. Which menu item do you recommend? (A) I'd suggest the pasta, (8) Do you have this shirt in blue? (©) No, I'm fine, thank you. 15 Mens a7 20 Do you know who requested technical support? (A) Sorry, just got into the office. (8) The sports team is doing well. (©) Two years of technical school Where does Takumi keep the ink cartridges for the printer? (A) Yes, that'd be great. (8) To get it replaced. (C) In the supply room, Alls going to Jessica's retirement party, isn't he? (A) I don’t think they worked together. (8) Brand new tires (©) No thanks, | already ate. Why don't you go to the trade show with Franklin and Jane? (A) No, I didn't see it, (8) Because | have a major report to finalize that week. (©) Usually in San Francisco. When are we ordering more gloves for the laboratory? (a) The latest test results. (8) It’s close to the post office. (Q) We've got extras in the cabinet. Doesn't this movie theater seat 500 people? (A) Tickets are fifteen dollars. (8) Not quite that many, no. (CQ) We should be fir ished soon, ‘Would you like to make an appointment with the nutritionist? (A) Aciient luncheon, (8) I'm scheduled for the fourteenth. (Q The fruit is on the table.24 25 Mon 26 wees 28 29 Did you know that the Vienna Orchestra's giving a concert here soon? (A) No—where will It be? (8) Classical literature. (©) The opening piece was great. What's the marketing department working (A) I'm on the accounting team. (8) That was @ good commercial (© To the second floor Isn't it hot in here? (A) A hat and scarf (8) For a quick phone call (©) The air conditioner’s behind me. Do you want to drive to the convention center, or would you like me to? (A) That's all we needed, (8) The first entrance on the left, (0) can drive since you did last time. ould you pick up some more paper for the printer? (A) Alan said that he would. (8) No, haven't seen it. (O A technician. I'm about to order lunch now if you're hungry. (A) Next to the telephone. (8) Bus number five. () Can see the menu? Where's the camera on this computer? (A) No, I don't think so. (8) E-mail it by tomorrow, please. (©) On the top edge of the monitor. ‘The conference is in Helsinki this year, ien't it? (A) Here's the itinerary. (8) About 5,000 participants. (©) Iwas supposed to call him. 30 31 PAR 92-84 Should | schedule the inspection for Monday ‘or Wednesday? (A) Yes, lil have a few. (8) Mondays are less busy. (C) Please inspect these boxes. Let's talk about how the business trip went. (A) We have a client meeting right now. (6) The travel agerny. (O) Isaw it last week, T 3 | just gota call rom °*Mr. Benson, the ‘owner at 488 Oak Street, whore we're doing that big interior renovation. He was alitle upset. He says the wrong- color countertop has been installed in his kitehen. 1 That's strange. | placed tho order for that countertop myselt. Itwas white marble, if remember correctly. *'d better order @ replacement immediately. » OK. Ileal Mr. Benson back and let him know we're ordering him a new one right away. Hi, Lucia, °51 think we're almost ready for the cooking class tomorrow. We have a lot of people signed up, even though it’s the first one we've held here at the store, | know. Sl really hope this will help boost ‘our sales. The chef teaching the class will bbe using @ lot of the cquipment we sell here in the store, ¢0 hopefully the students will buy it to use at home. Yes, you're right. Oh, that reminds me, "We got a shipment of new cookware this morning. Ill go put everything on the shelves now. Zz 1S3l38-40 4749 | Am Dave, “Shave you had a chance to meet OK, “Ive finished examining your teeth. | Yanmai Li the new head of marketing. Everything lankes healthy Na you have any | yet? Gn No, Ihaven’t had time. °82°1 was busy with the launch of our new smartphone last week. Have you met her? v-aon Yeah, she seems very approachable, Her last job was with a computer ‘manufecturer, so | think she's a really good fitfor the company. So, how did the new product launch go? Really well. We started in Europe and ‘we'll expand to North America. 'm actually going there next week. s+ Hi Jin-Sung. Oh, Iwas wondering... “have ‘you noticed how cold it’s been here in the coffee shop lately? “Actually, yes. lwonderift’s because the side door hasn't been closing properly— ‘that door should close automatically. Maybe ‘hinge is broken or needs to be adjusted. ‘5° Well, “2m really concerned about the temperature. Our customers don't want to sitin a cold coffee shop! “ll try to get a nd fix it today. vcr Actually... you don't need to call. used to work at a hardware store. repair person to com 44-48 Hi. I saw an advertisement for the Ple- easy camera in today’s newspaper, but ““the price shown on the display here in your store is different than what was listed in the Oh... OK. #*My manager here can help you. Mr. Jensen? '» Sure. Sorry about the contusion, “That camera just went on sale today, and we haven't changed the price on our display yet. Oh, that’s good to hear. like to buy it then. Great. “And that camera comes with a ‘two-year warranty, but for another 25 dollars, you can extend it to five years. Would you like to do that? Yes, actually. I's nothing serious, but sometimes my teeth hurt a little when | brush them. ‘Maybe you're brushing too hard or you're using the wrong type of toothbrush. “°Lhave a pamphlet about that... uh, here you go. This has some useful recommendations. Thanks, Ill ead it. And by the way, | recently moved, s0 Inged to update my pationt file OK, *°please give your new address to our receptionist on your way out. am Hi, Chatlie. °This is Cora from Thomasville Marketing. We're impressed with your qualifications, and Siwe'd like to offer you the position at our Chicago office Thank you. That's exciting news. Moving to Chicago would be a big decision for me, though, 60 "I'll need to think about it. Well, we'd really lke to fill the position this week. OK, | understand, you accept the position, we'd lke you to ‘come to Chicago soon to meet the team you'd be working with. And, of course, S2Thomasville Marketing always pays for business-related air travel and taxi expenses.(Sr Kumiko, S°what are you posting on the notice board? » Hi, Amelia, I'm organizing a company ‘team for a charity event next weekend. It's a ten-kilometer run through the city. ‘The money raised will be used for @ neighborhood playground, ‘Sounds good! By the way, ®t usually run with some of our colleagues during lunch. Vil talk to them tomorrow about joining the team, Great, thanks Amelia! We need ten people 10 make a full team. Hey, there's Martin, He likes running too. Martin, want to join our team? We're Participating in a ten-kilometer run for charity, IUs next weekend Next weekend? I wish | could! But ll be in Washington for a conference then. 56-58 || Wem John, a customer is looking for this ier buvt in a sie ten. Could you find that for me, please? ‘su Actually, *7'm just finishing my shift now. 16 really appreciate it if you could get this ‘one last thing before you go. ws OK, sure. Oh... Last time | was in the stockroom, | noticed that "we've sold ut of alot of sizes In this style I'l yo look, but it might be a good idea to ask the customer if she'd be interested in a different style. 59-61 62-64 Ms. Sorensen. I's Tony Reed calling from ‘e-Energy Insight. °"l appreciate having the ‘opportunity to tell you about our energy ‘management software. Sure, As the manager of a large bank, | know that our energy bills are quite substantial. We're always looking for ways to cut energy costs, Zz 1S3l Well, our software automatically controls the lighting, heating, and cooling of multiple rooms, as well as the energy needed for operating machines. It redirects the energy where it's needed, 0 that there's no waste. OInteresting. ©'Would it be possible for you to give us a demonstration of how it all works? ‘Thanks for calling the Forester Hotel. How can |help you? Hi, I'm arranging the annual awards banquet for my company. | checked your Wob site... Can | reserve the Rose Hall for May fifteenth? Let me check the schedule... 'm afraid the Rose Hall's unavailable that day. The Sunflower Hall is available. I's 60 dollars ‘more expensive than the Rose Hall, ut it’s larger. Hun, that’s OK. ©The Sunflower Hatt should be fine. | also had a question about food for the dinner. “Can you recommend ‘a good caterer? Oh,“ recommend Sammy’ Catering. It’s popular because of the variety of vegetarian options they offer. Funfower || Marigold Hat rll $350 $250 Los © Daisy Hall ose Hall S180 "20M-Aw Michelle, &thanks fora cing to lead this afternoon's meeting with me. One tonic I think we should discuss with the staff is factory productivity. We haven't met our quotas for lightbulbs for a few months. | know. Productivity hasn't been stable recently. We had a month of strong production, but the next month was the lowest we've had in a year! Right... So at today’s meeting, let's focus on the month when productivity was very low. | know that “our bulb manufacturing machines broke down several times that month, We should probably have all of, them inspected, | agree. Win else should we Uses a te staff meeting? Factory Productivity 5000 5,000 | ‘march Apri May Jone 68-70 fm Hi, Corey. | wanted to talk to you about the way we currently conduct hiring forthe firm, | was thinking that “we could reduce ‘our Workload in the human resources department by reducing the number of steps in the hiring process. Well, we have to be sure we hire the right, people. We can't eliminate the phone call ‘That's the best way to decide who wo should bring in for interviews. But ©°we could stop doing a group interview. ©*1 agree. Honestly, those haven't provided much information about job candidates in the past. Aw Good point. » OK, “let's work on @ presentation to ‘show Mr. Kobayashi our ide MA Allright 2. Interview Process Step Computersis test stepz _yronecomverssnon eestep3 Group interview | sep¢ onsite inervew aPART 4 m3 In local news, “residents have long awaited the grand opening of the River City Zoo this Saturday. For this special grand-opening event, hours will be extended until eight ra. And, the 200 wil also be having @ photo contest during the event. 72Be sure to take photos while you walk through the exhibits to submit for the contest. | To read the comtest rules and regulations, vistt | the zoo's Web site. 4-76 W.8r Attention, passengers flying to Dublin. ‘Since this flight is fully booked and luggage space will bo limited, “you may check extra bage for free. If you'd lke to check your luggage to your final destination at no extra charge, you can speak to an airline representative at the gate desk. Well begin boarding soon, so "please check your ticket for Your seat assignment. Thank you for flying with us. 79 au TGlad to | hope you've enjoyed today’s tour of Roseda ‘0 far. City Hall is one of my favorite stops. You may not have heard me say it, but "Sour city hall is notable as the biggest government building in the nation. In a few minutes, we'll arrive at Carpton Market. It has some of the city’s best local food. You'll have time to explore the market on your own—but the bus leaves at three eam. Ill be ‘walking around t00, so join me if you'd like to hear ‘more about the market. =e ee eee! | of using their mobile phones to order groceries. | complaint about the app. According to users, the too complicated. So, “we invited Lupe Gonzalez See eta aeeniee 83-85 8 Before you start this evening's shift, fd lke to make @ quick announcement. As you know, ‘we've had a very successful two months since our restaurant opened. But, of course, that means You've all been working some very long days and serving many customers at once. Now, “we'd || ofiginally planned to have only six ws ‘our staff, but our business is increasing, We'll be ‘working to remedy the situation. in the meantime, to thank you for your hard work, ®*we've arranged to get you all some complimentary tickets to the ‘upcoming musie festival. Enjoy the event! am As you all know, when sales at Henry's || Home Furnishings dropped again last year, the executive board decided it was time to reevaluate ur brand. "Our research revealed that we were missing out on a large market—young adults— who saw our products, especially our living room furniture, as “out-of-dato” and “unimaginativ 750 we're now launching an updated product line based on the latest trends, callod Urban Honey. | Some of the furniture will even feature wireless | charging for mobile devices. Now, before the official launch in May, dl like you, our public relations team, to prepare a press release to send to the usual business news outlts 29-91 Ir = Wicn Hello, this is Tom Pollard from Human | Resources calling for Wilma. We're so happy you'll be joining our team at Moorestown Engineering, "Could you come in next Monday morning for your orientation? After, you'll be able to meet some coworkers and have a tour of the facility. "Just to war you, getting to our office is a little tricky right now. The street we're on is closed to traffic because of construction. | recommend parking a couple of blocks away and walking. Also, Sif lke to Invite you to join me for lunch the day you come. That way, you can ask any questions you might have. Anyway, give me a call back to | contirm. Zz 1S3lnm Good afternoon, everyone. ° want to int work on the [feces | Peterson ad campaign. Their company has already | scons ump n sie hom Ge avareoenes vo crested! Nox onthe agenda | went tat You ise GGOTR Gea sates asta | cpportuniy We've decided to start eltring | Feimbursement, covering ton and other | for all employees who take classes at the local meas eee lots of great options to choose from. There's an interesting ‘evening course ealled Creative Advertising and it has earned many awards. If you have any questions, let me know. 95-97 ‘Nhu Hello, t'm calling because | can’t find my ‘sunglasses. | think I may have left them in one of your theaters yesterday. The sunglasses should be in a blue case—the case could have fallen under the seat. Anyway, ° was at the fourthirty showing of Long Distance Run and was sitting toward the back of the theater with some fiends. | On the sunglasses are there, could you call me back to let me know? You can call me at any time. ‘My number's 655-0129, Thanks, FO kk kk kok Palden Movie Palace Stars on Mars “400 Theater 1 eng Distance Run 430 Theater 2 Manchester Tea Room 5:30 Theater 3 ‘The Successful Apprentice 6:00 Theater 4 98-100 W-8° Good morning. ®*We're happy you've joined our team at BG Gardening Service. I'd like to tell you about some of the landscaping you'll be responsible for. Our gardening company maintains the outdoor areas at the Delville Shopping Complex, and you'll be doing your first job over there today. Look at this map of the shopping complex. In the lower left, where Elm Road ‘and Main Street mest, there's a small building, You'll be responsible for the gardens around that building. “Vl explain more at the site, Let's head ‘over there now so I can show you in person. Delile Shopping Complex: Layout Pe Road Eh | — in [ 2 owe an root