Digital Entrepreneurship Note 3
Digital Entrepreneurship Note 3
As a marketer, your goal should always be to reach the right decision-makers with the right
message at the perfect time.
People with a propensity to engage or buy are your target audience. Depending on your areas
of expertise, your target audiences could work in various business roles
Know your audience – it’s the foundation of any successful marketing campaign.
The phrase “knowing who you’re trying to reach” refers not only to understanding the needs of
your audience but also to what they want, and how they like to engage. This is important,
especially when competing online, where everyone is trying to ensure that their brand is
discoverable – and that their content is top of mind and relevant for their target audience.
Understanding your target audience is pivotal to all your marketing efforts. It sits at the center
of any campaign, right between your broader go-to-market strategy and your personalization
and promotional tactics.
A target audience is a specific group of people who are most likely to buy your product or
service. It sits in the middle of all your targeting and campaign strategies.
It differs from your target market – which is much broader and includes groups who ‘may be
interested’ and persona targeting – ideal groups of people who form ideal customers.
Depending on your product or service and industry (B2B or B2C), there are many types of target
audiences. Regardless, your goal should be to connect with your audience in such a way that
you can deliver relevant and helpful content.
To do this, you need an understanding of your customer or client base by analyzing traits related
to how they live life and what interests them most – be it sports cars or cooking show recipes.
Examples Of Target Audiences
Defining your target audience is a great way to ensure you’re reaching out and touching people
who will most likely become customers.
For example, BMW has a specific target audience to whom it offers multiple types of vehicles
(and now experiences) based around “The Ultimate Driving Machine.”
BMW has been known for its high levels of customer loyalty, but it also seeks out new
customers. While the primary target audience is affluent customers, it also markets to many
types of consumers, whom it segments and targets globally.
Either way, your target audience is something every business must have in mind. However, it
helps to identify target personas that go much deeper, especially within B2B marketing.
Below are three essential practices to help you connect with your target audience and segment
your target audience strategies.
No one should know your target audience more than you. Make sure you have listed all the
things that make up an average customer profile.
There is no better way to understand your customers and find new ways to engage with your
target audience than via search data. If you know what your audience wants, you can connect
with them in a relatable way.
For example, when the weather is cold or when the snow season begins, there’s likely more
interest among consumers who enjoy skiing as their hobby.
Understanding how people search and what their preferences are can tell you quite a lot about
your customers.
Who are your followers? What do they like to see from you on social media channels such as
Facebook, Twitter, or Instagram? You can see this by looking at your social media analytics.
Most major social media platforms have information about visitors that will show up in charts
broken down by age range or gender, giving valuable insights into what people want to see
more often.
For example, Facebook (Meta) insights can give valuable insights into your audience.
This will help you connect with more people in your target audience. You can see age and
gender breakdowns, education levels, job titles, relationship statuses, or lifestyles – all in one
place.
Market segmentation allows you to analyze and reach your targeted audience by dividing large,
homogenous markets into clearly identifiable segments. Customers can be identified and split
up based on specific criteria or similar traits that lead them towards having the same
wants/needs regarding the products or services you offer.
If you look at Nike, the key to its success is through targeting and segmenting its audience into
three key areas – men, women, and children. Nike has also successfully targeted millennials and
Gen Z.
One key factor related to consumer behavior among the youth market is that they like buying
from brands considered trustworthy and diverse in their offerings; Nike fits this perfectly.
The following are some audience characteristics worth considering when designing campaigns:
Language considerations.
Persona Building
Personas are invented characters representing groups of people with similar interests, goals, and
desires. They can help you figure out how to reach your audience more personally while delivering
the right message at the perfect time.
When creating personas, it’s essential to focus on the personalities and stories of your audience.
Keep your buyer personas on hand as you produce content and write posts, articles, and social
media material. It’s easy to forget that a real person will be reading what you put out there.
So make sure they feel like their needs are being met by making your content authentic. This
helps ensure people trust you more easily when it comes time for them to share information
about themselves.