Newisys®

Enterprise-Class Servers

Hardware Components and Service

for the
4300 Family

September 2005
September 2005
Copyright Notice
© 2001–2005 Newisys®, Inc. All rights reserved.
Newisys® Inc. has made every effort to ensure that the information contained in this document is
accurate and reliable, but assumes no responsibility for errors or omissions. Information in this
document is subject to change without notice. Companies, names, and data used in examples herein
are fictitious, unless noted.
This document contains copyrighted and proprietary information, which is protected by United States
copyright laws and international treaty provisions.
No part of the document may be reproduced or transmitted, in any form or by any means, electronic
or mechanical, for any purpose, without express written permission from Newisys® Inc.
Trademark Acknowledgments
Newisys® and its logo are trademarks of Newisys®, Inc. Newisys® is a Sanmina-SCI company. All
other trademarks are the properties of their respective owners.
Third Party Notices
AMD and HyperTransport are trademarks of Advanced Micro Devices, Inc.
PowerPC, PPC and VisualAge are trademarks or registered trademarks of International Business
Machines Corporation.
Java Development Kit and JDK are trademarks or registered trademarks of Sun Microsystems, Inc.
StrongARM is a registered trademark of ARM, LTD.
MIPS is a registered trademark of MIP Technologies, Inc.
ViewML is a registered trademark of Century Software, Inc.
GoAhead Webserver is a trademark of GoAhead Software, Inc.
Linux is a registered trademark of Linus Torvalds.
Hard Hat is a trademark of MontaVista Software, Inc.
Open Source Components
Certain portions of the software included with the system are licensed under the terms of the most
recent version of the GNU Public License (GPL), as published by the Free Software Foundation. If
you desire the source code for these components, you may access them on the support Web site or
request physical media (CD-ROM) through customer support. The media will be provided in
exchange for a handling fee in keeping with the terms of the GPL. A copy of the GPL is available at
http://www.gnu.org/licenses/licenses.html.
Contacting Customer Support
If you have questions, concerns, or need assistance, see the Technical Support contact information
provided by your system supplier.

Newisys Enterprise-Class Servers 2

SYSTEM AGREEMENT
BY PURCHASING AND/OR USING THE HARDWARE, SOFTWARE AND DOCUMENTATION
(“SYSTEM”) PROVIDED WITH THIS SYSTEM AGREEMENT (“AGREEMENT”), YOU OR THE ENTITY
OR COMPANY THAT YOU REPRESENT ("END USER") ARE UNCONDITIONALLY CONSENTING TO
BE BOUND BY AND ARE BECOMING A PARTY TO THIS AGREEMENT. IF THESE TERMS ARE
CONSIDERED AN OFFER, ACCEPTANCE IS EXPRESSLY LIMITED TO THESE TERMS.

1.HARDWARE
1.1. The System contains computer hardware (“Hardware”), the design, functionality, features, trade secrets,
Confidential Information and proprietary rights (the “Technology”) of which are proprietary to Newisys, Inc.
(“Licensor”) and its suppliers and are protected by the laws of the United States and international treaties.
Notwithstanding transfer of title and risk of loss to the Hardware, the Technology is licensed to End User and not
sold and Licensor and its suppliers retain all right, title and interest in and to the Technology and all
accompanying intellectual property rights. End User is granted no interest in, other than a license to use, the
Technology and use of the Hardware is subject to the terms and conditions of this Agreement.
1.2. End User agrees that it will not, and will not allow others to, reverse engineer, disassemble or otherwise
attempt to discover the Technology, except to the extent expressly permitted by applicable law. End User is
granted no rights to make a derivative work, improvement, or other modification to the Hardware.

2.SOFTWARE
2.1. Subject to all the terms and conditions of this Agreement, Licensor hereby grants End User a limited,
personal, non-sublicensable, non-transferable, non-exclusive license to use the software included with the
System ("Software") only for End User’s personal, internal use and only in accordance with any documentation
that accompanies it.
2.2. Except as expressly and unambiguously permitted by this Agreement, End User shall not, nor permit
anyone else to, directly or indirectly: (i) copy (except for a reasonable number of backup copies), modify, or
distribute the Software; (ii) reverse engineer, disassemble, decompile or otherwise attempt to discover the source
code or structure, sequence and organization of the Software (except where the foregoing is required by
applicable local law, and then only to the extent so permitted); or (iii) rent, lease, or use the Software for
timesharing or service bureau purposes, or otherwise use the Software on behalf of any third party. End User
shall maintain and not remove or obscure any copyright or other proprietary notices on the Software. As between
the parties, title, ownership rights, and intellectual property rights in and to the Software, and any copies or
portions thereof, shall remain in Licensor and its suppliers. End User understands that Licensor may modify or
discontinue offering the System at any time. The Software is protected by the copyright laws of the United States
and international copyright treaties. This Agreement does not give End User any rights not expressly granted
herein.

Newisys Enterprise-Class Servers 3

3.INDEMNITY.
End User agrees that Licensor and its suppliers shall have no liability whatsoever for any use End User make of
the System. End User shall indemnify and hold harmless Licensor and its suppliers from any claims, damages,
liabilities, costs and fees (including reasonable attorney fees) arising from End User's use of the System as well
as from End User's failure to comply with any term of this Agreement.

4.WARRANTY DISCLAIMER.
LICENSOR AND ITS SUPPLIERS HEREBY DISCLAIM ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, PERFORMANCE, ACCURACY, RELIABILITY, AND NON-INFRINGEMENT.
NEITHER LICENSOR NOR ITS SUPPLIERS WARRANT OR GUARANTEE THAT THE SYSTEM WILL
OPERATE UNINTERRUPTED OR ERROR-FREE. THIS DISCLAIMER OF WARRANTY CONSTITUTES
AN ESSENTIAL PART OF THIS AGREEMENT. UNLESS AGREED IN A SEPARATE WRITTEN
AGREEMENT, SIGNED BY AUTHORIZED LICENSOR REPRESENTATIVES, LICENSOR MAKES NO
WARRANTY WHATSOEVER, EXPRESS, IMPLIED OR OTHERWISE, WITH RESPECT TO THIRD
PARTY HARDWARE OR SOFTWARE INCLUDED WITH THE SYSTEM. TO THE EXTENT POSSIBLE,
LICENSOR SHALL PASS THROUGH ANY APPLICABLE THIRD PARTY WARRANTIES.

5.LIMITATION OF LIABILITY.
UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY, INCLUDING, BUT NOT LIMITED
TO, TORT, CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, SHALL LICENSOR OR
ITS SUPPLIERS BE LIABLE TO END USER OR ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY CHARACTER INCLUDING, WITHOUT
LIMITATION, DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, WORK STOPPAGE, ACCURACY
OF RESULTS, COMPUTER FAILURE OR MALFUNCTION, OR DAMAGES RESULTING FROM END
USER’S USE OF THE SYSTEM. THE FOREGOING LIMITATIONS SHALL APPLY EVEN IF LICENSOR
SHALL HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO
THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO END USER.

6.TERM AND TERMINATION.

This Agreement shall continue until terminated as set forth in this Section 6. End User may terminate this
Agreement at any time. Licensor may terminate this Agreement immediately if End User breaches any provision
of this Agreement and such breach is not cured within 30 days of Licensor’s notice. Any termination of this
Agreement shall also terminate the licenses granted hereunder. Upon termination of this Agreement for any
reason, the licenses granted under Section 2.1 shall be immediately terminated, End User shall immediately
cease all use of the Software, and shall, at Licensor’s discretion, return or destroy the Software, and any copies
thereof, and provide written certification by an officer of End User that the foregoing has been accomplished.
Licensor and its suppliers shall have the right to inspect and audit End User's facilities to confirm End User’s
compliance with this Agreement. Those provisions of this Agreement that by their nature, or their terms, should
survive termination of this Agreement shall survive.

4 Newisys Enterprise-Class Servers

7.HIGH RISK USES.
End User acknowledges that the System has not been designed to be failsafe or intended for use in connection
with any high risk or strict liability activity (including, without limitation, air travel, space travel, fire fighting,
police operations, power plant operation, military operations, rescue operations, hospital and medical operations
or the like) and End User agrees that Licensor and its suppliers shall have no liability for, and End User shall
indemnify and defend Licensor and its suppliers for damages suffered as a result of, End User’s use of the
System or any portion thereof for, or in connection with, any such activity.

8.GOVERNMENT USE.
If End User is part of an agency, department, or other entity of the United States Government ("Government"),
the use, duplication, reproduction, release, modification, disclosure or transfer of the System is restricted in
accordance with the Federal Acquisition Regulations as applied to civilian agencies and the Defense Federal
Acquisition Regulation Supplement as applied to military agencies. The Software is a "commercial item,"
"commercial computer software" and "commercial computer software documentation." In accordance with such
provisions, any use of the System by the Government shall be governed solely by the terms of this Agreement.

9.EXPORT CONTROLS.
End User shall comply with all import and export laws and restrictions and regulations of the Department of
Commerce, the United States Department of Treasury Office of Foreign Assets Control ("OFAC"), or other
United States or foreign agency or authority, and End User shall not import, export, or allow the import, export or
re-export of the System in violation of any such restrictions, laws or regulations. By using the System, End User
agrees to the foregoing and represents and warrants that End User is not located in, under the control of, or a
national or resident of any restricted country.

10.MISCELLANEOUS.
Licensor and its suppliers shall have the right to audit your use of the system to ensure compliance with this
Agreement. If any provision of this Agreement is held to be unenforceable for any reason, such provision shall
be reformed only to the extent necessary to make it enforceable. The failure of Licensor to act with respect to a
breach of this Agreement by End User or others does not constitute a waiver and shall not limit Licensor’s or
Newisys’ rights with respect to such breach or any subsequent breaches. This Agreement is personal to End User
and may not be assigned or transferred for any reason whatsoever (including, without limitation, by operation of
law, merger, reorganization, or as a result of an acquisition or change of control involving End User) without
Licensor’s consent and any action or conduct in violation of the foregoing shall be void and without effect. The
party prevailing in any dispute under this Agreement shall be entitled to its costs and legal fees. This Agreement
shall be governed by, and shall be construed in accordance with, the laws of the State in which Licensor’s
headquarters are located, excluding its conflict of laws provisions, as if this Agreement was executed in, and
fully performed within, such State. Additional terms and conditions required by third party suppliers may be
included with the System and are binding on End User to the same extent as this Agreement.

Newisys Enterprise-Class Servers 5

11.THIRD PARTY NOTICES.
PowerPC, PPC and VisualAge are trademarks or registered trademarks of International Business Machines
Corporation. Java Development Kit and JDK are trademarks or registered trademarks of Sun Microsystems, Inc.
StrongARM is a registered trademark of ARM, LTD. MIPS is a registered trademark of MIP Technologies, Inc.
ViewML is a registered trademark of Century Software Inc. GoAhead Webserver is a trademark of GoAhead
Software, Inc. Linux is a registered trademark of Linus Torvalds. Hard Hat is a trademark of MontaVista
Software, Inc. AMD and HyperTransport are trademarks of Advanced Micro Devices, Inc. Newisys and the
Newisys logo are trademarks of Newisys, Inc.
Certain portions of the Software included with the System are licensed under the terms of the most recent version
of the GNU General Public License (“GPL”) as published by the Free Software Foundation. A copy of the GPL
is available at http://www.gnu.org/licenses/licenses.html.

6 Newisys Enterprise-Class Servers

Contents
Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Safety and Compliance Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Special Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Battery Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Cabling Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Rack Installation Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Static Electricity Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Electromagnetic Compatibility (EMC) . . . . . . . . . . . . . . . . . . . . .21
Regulatory Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Cable Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Locations of Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
System Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Front Bezel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Operator Panel Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
CD-ROM/DVD-ROM/FDD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
SCSI Hard Disk Drive and Carrier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
6th HDD Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Fan or Fan Cage Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Fan Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Center Air Baffle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Side Air Baffle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Power Supply and Cage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
CPU Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Memory Module on CPU Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Memory VRM on CPU Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
CPU VRM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
CPU VRM on CPU Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
CPU VRM on Motherboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Newisys Enterprise-Class Servers 7

Contents

Memory Module on Motherboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Memory VRM on Motherboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
PCI Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Horizontal Mount PCI Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Vertical Mount PCI Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Hot-Pluggable, Vertical Mount PCI Card . . . . . . . . . . . . . . . . . . .75
AMD HotPlug Control Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Actions Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Main Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Enable Hot-pluggable PCI Slot . . . . . . . . . . . . . . . . . . . . . . . . . .81
Disable Hot-pluggable PCI Slot . . . . . . . . . . . . . . . . . . . . . . . . . .82
Send Attention Signal to a Slot . . . . . . . . . . . . . . . . . . . . . . . . . .83
Update Slot Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
PCI-X Divider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Power Distribution Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
SCSI Cable or SCSI Extender Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . .89
SCSI Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
SCSI Extender Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
SCSI Backplane. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Heat Sinks and Microprocessors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Heat Sinks Secured with Spring Assemblies . . . . . . . . . . . . . . . .97
Heat Sink Mounting Hardware . . . . . . . . . . . . . . . . . . . . . . . . . .104
Heat Sinks Secured with Clips . . . . . . . . . . . . . . . . . . . . . . . . . .106
Large Heat Sinks Secured with Clips. . . . . . . . . . . . . . . . . . . . .108
Microprocessors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
System Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Motherboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

8 Newisys Enterprise-Class Servers

Resources

Documentation
The Newisys Enterprise-Class Server includes the documentation that is listed in
the table below.
Table 1-1: Product Documentation

Document Purpose

Release Notes Information about system requirements, supported versions

and platforms, and known issues and work-arounds.

Hardware Installation Instructions for installation of racks, rails, hardware, cables, and
Guide initial power on.

Software Installation Instructions for initial software installation, configuration, and

and Configuration optimization.

Systems Instructions for the installation, configuration, and use of

Management Guide systems management software and interfaces.

Systems Instructions for the use of systems management software and

Management commands, also available in the Systems Management Guide
Console Online Help and the Systems Management Commands document.

Systems Catalog of systems management commands, arguments, and

Management returns. Also available in the Systems Management Console
Commands Online Help.

Troubleshooting Information about system monitors, preventive maintenance,

Guide diagnostic tools, and problem resolution.

Newisys Enterprise-Class Servers 9

Resources

Table 1-1: Product Documentation (Continued)

Document Purpose

Hardware Catalog of customer-replaceable hardware components and

Components and instructions for removal and replacement.
Service

Support Center User Instructions for access to and use of the Web-based Support
Guide Center.

10 Newisys Enterprise-Class Servers

 Resources

Customer Support
if you have questions, concerns, or need assistance, see the technical support
contact information that was provided by your system supplier. If you have
questions or suggestions for Newisys, contact us via one of the methods in the
table below.
Table 1-2: Customer Support Contact Information

E-mail [email protected]

Fax 512-340-9927

Internet www.newisys.com/support

Postal Mail Newisys, Inc.

10814 Jollyville Road
Building 4, Suite 300
Austin, Texas 78759

Telephone 512-340-9050
888-847-4324

Newisys Enterprise-Class Servers 11

Resources

12 Newisys Enterprise-Class Servers

Safety and Compliance Information

Follow the guidelines in this section in order to avoid personal harm and to
prevent damage to your server.

Caution: Do not attempt to perform any services other

than those that are explained in the
documentation. Only trained service technicians
should remove the system cover to access any of
the internal components.

Note: The server can be connected safely to an IT Power

System.

Newisys Enterprise-Class Servers 13

Safety and Compliance Information

Special Text
Throughout the documentation, special text indicates notes, cautions, and
important safety information, as explained, below.

Note: Notes contain important points about your computer,

topics, or other helpful information.

Caution: Cautions indicate potential server damage,

property damage, personal injury, or death.

The black-on-yellow symbol of an exclamation point is used to indicate

references to the important safety information about National Deviations for
Finland, Norway, and Sweden, below:

• English: The earthed-style attachment plug on the power supply cord requires
the socket outlet to be an earthling type.
• Finnish: Laite on liitettävä suojamaadoituskoskettimilla varustettuun
pistorasiaan.
• Norwegian: Apparatet må tilkoples jordet stikkontakt.
• Swedish: Apparaten skall anslutas till jordat uttag.

14 Newisys Enterprise-Class Servers

 Safety and Compliance Information

General Precautions
To reduce the risk of bodily injury, electrical shock, fire, and damage to the
equipment, observe the precautions listed below.

Caution: This equipment must be installed by trained

service personnel in a restricted-access location,
as defined by the NEC and IEC 60950, Third
Edition, The Standard for Safety of Information
Technology Equipment.

• Do not service any system except as explained in the documentation. Do not

remove enclosure covers or access any internal components unless you are
trained to deal with products that are capable of producing hazardous energy
levels.
• If any of these events occurs, safely remove power from the system and
contact Technical Support for assistance:
Š An object falls into the system.
Š The system is exposed to water.
Š The system is dropped.
Š The system is visibly damaged.
• Keep your system away from heat sources.
• Ensure that system cooling vents are not blocked.
• Never operate the system in a wet environment.
• Keep food and all liquids away from the system.
• Allow the system to cool before you remove the cover or handle internal
components.

Newisys Enterprise-Class Servers 15

Safety and Compliance Information

• To avoid possible damage to the system board, wait at least five seconds after
you turn off the system before you remove a component from the system
board or disconnect a peripheral device from the system.
• Handle components with care.
Š Do not touch the components or the contacts on a card.
Š Hold a card by its edges or by its metal mounting bracket.

16 Newisys Enterprise-Class Servers

 Safety and Compliance Information

Battery Precautions

Caution: Handle batteries with care. Do not alter, crush,

puncture, damage external contacts, dispose of in
fire or water, or expose batteries to extreme
temperatures.

Battery Disposal
Your system is equipped with a long-life battery that might never require
replacement. In the rare case that the battery must be replaced, follow your
hardware servicing documentation for replacement instructions. (See the
Hardware Components and Service document.)
• The battery contains lithium and can explode if you do not use, handle, or
dispose of it in a proper manner.
• Do not attempt to open or service batteries.
• Replace the battery only with the same or equivalent type that is designated
for the products and recommended by the manufacturer.
• Do not dispose of the battery with regular waste. Discard used batteries
according to the manufacturer’s instructions or contact your local waste
disposal agency for the location of the nearest battery deposit site.

Newisys Enterprise-Class Servers 17

Safety and Compliance Information

Cabling Guidelines

Caution: The power supplies can produce high voltages

and energy hazards, which can cause bodily
harm. To reduce the risk of electrical shock,
disconnect all power supply cables before you
service the system.

• To help prevent electric shock, plug the system and peripheral power cables
into properly grounded electrical outlets. These cables are equipped with
three-prong plugs to help ensure proper grounding.
• Do not use adapter plugs or remove the grounding prong from a cable.
• If you must use an extension cable, use a three-wire cable with properly
grounded plugs.
• Do not modify cables or plugs.
• Consult a licensed electrician or your power company if site modifications are
necessary.
• Ensure that you follow your local wiring rules.
• Abide by extension cable and power strip ratings.
• Ensure that the total ampere rating of all products that are plugged into the
extension cable or power strip does not exceed 80 percent of the extension
cable or power strip ampere ratings limit.
• To help protect your system from sudden, transient fluctuations in electrical
power, use a surge suppressor, line conditioner, or uninterruptible power
supply (UPS).
• Route system cables and power cables to avoid human interference and
ensure that nothing rests on your system components’ cables.

18 Newisys Enterprise-Class Servers

 Safety and Compliance Information

Rack Installation Precautions

Follow these precautions for any rack-mountable system:
• Carefully read all rack installation documentation and follow the instructions
for rack cabinet assembly.
• If you plan to install multiple servers in a rack, complete all the steps to install
one server before you begin to install the next server.
• If you plan to install multiple servers in a rack, install the slide rails so that the
first server is installed in the lowest available position in the rack.
• Ensure that all PCI expansion cards, additional memory, and any other
additional components are installed before you install the server in the rack.
• Do not extend more than one server from the rack at the same time. The
weight of more than one extended component might cause the rack to tip over,
and might cause bodily injury or damage to the system.
• Always load a rack from the bottom up.
• Always load the heaviest item in the rack first.
• Ensure that the rack is level and stable before you extend a component from
the rack.
• Ensure that the rails are locked before you install servers on the rails and in
the rack.
• Ensure that proper airflow is provided to components in the rack.
• Do not step on any server when you service other servers in a rack. Remove a
server to achieve better access to it.

Newisys Enterprise-Class Servers 19

Safety and Compliance Information

Static Electricity Precautions

Caution: Static electricity can harm sensitive components

inside your system. The server contains
components that have sensitive electronic
components that can be damaged easily by static
electricity. Keep these components in their
original packaging until you are ready to install
them.

To prevent static damage:

• Handle all components in a static-safe environment.
• Discharge static electricity from your body before you touch any electronic
components.
• Use antistatic floor mats, workbench pads (such as electrostatic-discharge or
ESD pads), and wear a grounded antistatic wrist strap. Antistatic wrist straps
and mats must be grounded at the same point.
• Periodically touch an unpainted metal surface to continue to remove any static
charge your body might accumulated while you service a system.

20 Newisys Enterprise-Class Servers

 Safety and Compliance Information

Electromagnetic Compatibility (EMC)

EMI: Electromagnetic Interference is any signal or emission, radiated in free
space or conducted along power or signal leads, that endangers the functioning of
a radio navigation or other safety service, or that seriously degrades, obstructs, or
repeatedly interrupts a licensed radio communications service.
Radio Communications Services: Radio Communications Services include, but
are not limited to AM/FM commercial broadcast, television, cellular services,
radar, air-traffic control, pager, and Personal Communication Services (PCS).
These licensed services, along with unintentional radiators such as digital devices
(including computer systems) contribute to the electromagnetic environment.
EMC: Electromagnetic Compatibility is the ability of items of electronic
equipment to function properly together in the electromagnetic environment.
While this system was designed and determined to be compliant with regulatory
agency limits for EMI, there is no guarantee that interference will not occur in a
particular installation.

Note: To determine if the equipment is the cause of interference

on other services, such as radios, turn the equipment off
and on and note the effect.

If this equipment causes interference with radio communications services, try one
or more of these corrective actions:
• Reposition the receiving antenna.
• Alter the relative positions of the system and the receiver.
• Move the system away from the receiver.
• Plug the system into a different outlet so that the system and the receiver are
on different branch circuits.

Newisys Enterprise-Class Servers 21

Safety and Compliance Information

Regulatory Notices
These servers are designed, tested, and classified for their intended
electromagnetic environment, defined as Class A, business or industrial
environments.
• Class B is typically for residential environments.
Information Technology Equipment (ITE), including peripherals, expansion
cards, printers, input/output (I/O) devices, monitors, and other devices that are
integrated into or connected to the system, should match the electromagnetic
environment classification of the computer system.
Most systems are classified for Class A environments. To determine the
electromagnetic classification of your system or device, see the appropriate
section for each regulatory agency, listed below.

FCC Notices (U.S. Only)

Note: Most servers are classified by the Federal
Communications Commission (FCC) as Class A digital
devices. FCC regulations provide that changes or
modifications that are not expressly approved by the
manufacturer could void your authority to operate this
equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to these
two conditions:
• This device cannot cause harmful interference.
• This device must accept any interference received, including interference that
might cause undesired operation.

22 Newisys Enterprise-Class Servers

 Safety and Compliance Information

Class A
This equipment has been tested and found to comply with the limits for a Class A
digital device pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy. If not
installed and used in accordance with the manufacturer’s instruction manual, this
equipment can cause harmful interference with radio communications. Operation
of this equipment in a residential area is likely to cause harmful interference. In
that case you will be required to correct the interference at your own expense.

International Notices
This server has been tested to EN 55022: 1998, EN 55024: 1998, EN 61000-3-2:
1995 and EN 61000-3-3: 1995, according to the documents that are listed below,
and was found to be in compliance with the required criteria.
EN 55022: 1998
Conducted Emissions Class A ITE
Radiated Emissions Class A ITE
EN 55024: 1998
EN 61000-4-2: 1995
EN 61000-4-3: 1995
EN 61000-4-4: 1995
EN 61000-4-5: 1995
EN 61000-4-6: 1996
EN 61000-4-8: 1994
EN 61000-4-11: 1994
EN 61000-3-2: 1995
EN 61000-3-3: 1995

Newisys Enterprise-Class Servers 23

Safety and Compliance Information

24 Newisys Enterprise-Class Servers

Cable Precautions

Caution: Before you attempt to remove or replace any

component of your server, carefully review the
Safety and Compliance Information .

Removal, replacement, or installation of components in your system often

requires that you disconnect and reconnect cables.
• Use caution when you remove cables because they are very fragile.
• Handle cables with extreme care to avoid damage.
• Apply only enough tension to unseat or seat the cables during removal and
insertion.
• Handle cables by the connector, whenever possible.
• In all cases, do not twist or tear cables.
• Ensure that cables are routed so that they cannot be caught or snagged by
parts that you plan to remove or replace.
• Ensure that you depress latches, if necessary, before you attempt to disconnect
a cable.
Flat, flexible cable connectors include a bracket to secure the cable. To remove
and replace them:
1. First lift the bracket to release the cable.
2. Gently pull the cable out of the connector to disconnect it.
3. To replace the cable, gently insert the cable fully into the connector.
4. Push the bracket down to secure the cable.

Newisys Enterprise-Class Servers 25

Cable Precautions

Note: Pull up gently on the cable. Do not use too much force.
Do not pull the connector out from the server or damage
the connector.

26 Newisys Enterprise-Class Servers

Locations of Components

Caution: Before you attempt to remove or replace any

component of your server, carefully review the
Safety and Compliance Information.

Order replacement parts through the Support Center. For instructions about how
to access and use the Web-based Support Center, see the Support Center User
Guide.
Figure 4-1 illustrates a server from the 4300 family. The system cover and the
center air baffle have been removed to expose the internal components.

Note: This drawing is not to scale.

Newisys Enterprise-Class Servers 27

Locations of Components

Figure 4-1: Location of Components in a 4300 Server

28 Newisys Enterprise-Class Servers

System Cover

This procedure requires these related topics:

• Safety and Compliance Information
• Cable Precautions

Caution: Caution: Before you attempt to remove or

replace any component of your Server, carefully
review the Safety and Compliance Information
and Cable Precautions.

1. Ensure that the operating system is turned off. Turn off the system and any
attached peripherals. Disconnect the system from the electrical outlet. If your
system includes two power supplies, ensure that both power cords are
disconnected from the electrical outlet.
2. Loosen the fastener that locks the lever in place on the top of the system
cover.
3. Rotate the lever counterclockwise until the system cover releases from the
chassis.

Newisys Enterprise-Class Servers 29

System Cover

Figure 5-1: System Cover Latch

4. Lift the cover and remove it from the system unit.

5. To replace the cover, lower the cover and guide the sides to align with the
notches on either side of the chassis.
6. Rotate the lever in a clockwise position until the cover latches in place.
7. Secure the fastener that locks the lever in place on the top of the cover.

30 Newisys Enterprise-Class Servers

Front Bezel

This procedure requires these related topics:

• Safety and Compliance Information
• Cable Precautions

Caution: Before you attempt to remove or replace any

component of your Server, carefully review the
Safety and Compliance Information and Cable
Precautions.

Before you begin this procedure, ensure that the

area under the front portion of the system is
accessible. For example, if the system sits on a
table, the front portion of the system should
extend beyond the front edge of the table.

1. Press the buttons on both sides of the front bezel to release the spring clips
that secure the top of the bezel to the system.
2. Pull the top of the bezel toward you until it clears the SCSI drives and the
Operator Panel buttons.
3. Lift the bezel up, off the lower mounting slots, so that the bezel hooks are
clear of the chassis.
4. Replace the bezel. Align the bezel hooks with the lower chassis mounting
holes. Bring the top of the bezel toward the chassis. Ensure that it clears the
SCSI drives and the Operator Panel buttons.

Newisys Enterprise-Class Servers 29

Front Bezel

5. Press the bezel until the upper spring clips lock into place.

30 Newisys Enterprise-Class Servers

Operator Panel Assembly

This procedure requires these related topics:

• Safety And Compliance Information
• Front Bezel
• System Cover

Caution: Before you attempt to remove or replace any

component of your Server, carefully review the
Safety And Compliance Information and Cable
Precautions.

1. Ensure that the operating system is turned off. Turn off the system and any
attached peripherals. Disconnect the system from the electrical outlet. If your
system includes two power supplies, ensure that both power cords are
disconnected from the electrical outlet.
2. Remove the cover as instructed in the System Cover section.
3. Remove the front bezel as instructed in the Front Bezel section.
4. Loosen the one captive screw and remove the two loose screws that mount the
Operator Panel assembly to the system.
5. Slide the Operator Panel assembly forward and out of the front of the system
just far enough to access the two cable connectors. To avoid damage to the
cables that are plugged into the assembly, be careful not to pull the assembly
too far out.
6. Unplug the cables from the Operator Panel.

Newisys Enterprise-Class Servers 33

Operator Panel Assembly

7. Remove the Operator Panel from the system.

8. To install the Operator Panel assembly, connect the cables to the rear of the
Operator Panel assembly.
9. Slide the Operator Panel assembly back into the system until it stops and the
top screw holes align with the chassis.
10. Replace the captive screw on the lower rear of the Operator Panel and the two
loose mounting screws that secure the Operator Panel assembly to the system.
11. Replace the front bezel as instructed in the Front Bezel section.
12. Replace the system cover as instructed in the System Cover section.
13. Reconnect all power supplies in the system to the electrical outlet and
reconnect any peripherals.

34 Newisys Enterprise-Class Servers

CD-ROM/DVD-ROM/FDD Assembly

This procedure requires these related topics:

• Safety and Compliance Information
• System Cover
• Cable Precautions

Cautions: Before you attempt to remove or replace any

component of your server, carefully review the
Safety and Compliance Information information.

Removable drives are fragile components that

must be handled with care. To prevent damage to
the system, damage to a removable drive, or loss
of information, observe these precautions.
Before you remove a CD-ROM drive, a
DVD-ROM drive, or a floppy disk drive (FDD),
be sure that the drive is empty.

Ensure that the CD-ROM or DVD-ROM tray is

closed. When you handle a drive, do not touch
the connector. Be careful not to pull on the
CD-ROM disk drive tray and do not pull the
assembly too far out of the system. The service
loop on the cables enables you to pull the
assembly out only far enough to unplug the
ribbon cables. Do not overextend.

Newisys Enterprise-Class Servers 35

CD-ROM/DVD-ROM/FDD Assembly

1. Ensure that the operating system is turned off. Turn off the system and any
attached peripherals. Disconnect the system from the electrical outlet. If your
system includes two power supplies, ensure that both power cords are
disconnected from the electrical outlet.
2. Remove the system cover as instructed in the System Cover section.
3. Unclip the service loop of the cable from the chassis.
4. Depress the latch on the left side of the assembly and slide the
CD-ROM/DVD-ROM/FDD assembly out of the machine.
5. Unplug the cable(s) from the assembly.
6. To replace the assembly, reconnect the cables that are connected to the drive.
7. Partially insert the assembly into the bay, while you retract the cable from
inside the chassis.
8. Slide the assembly into the system. Ensure that the cable does not fold
underneath the assembly.
9. Fold and secure the service loop of the cable with the clip on the side of the
chassis.
10. Replace the system cover as instructed in the System Cover section.
11. Reconnect all power supplies in the system to the electrical outlet and
reconnect any peripherals.

36 Newisys Enterprise-Class Servers

SCSI Hard Disk Drive and Carrier

This procedure requires these related topics:

• Safety and Compliance Information
• Cable Precautions

Caution: Before you attempt to remove or replace any

component of your server, carefully review the
Safety and Compliance Information information.

Removable drives are fragile components that

must be handled with care. Ensure that you do
not touch the connector when you handle a drive.

Ensure that you use the same 6-32 screws that

you remove from the old hard disk drive to
mount the new drive. Use of the incorrect screws
can result in damage to the hard disk drive.

Note: Up to six directly accessible SCSI hard disk drives are

included in the 4300 Server. These can be removed or
inserted even while the system power is on.

1. Pull the carrier away from the connector. Squeeze the release latch and
carefully swing the arm to the left as far as possible. Use the arm to pull the
carrier away from the connector.

Note: Do not use the arm to remove the SCSI carrier.

Newisys Enterprise-Class Servers 37

SCSI Hard Disk Drive and Carrier

Figure 9-1: SCSI Hard Disk Drive Carrier and Latch Release

2. With both hands, grasp the carrier bezel and carefully pull the SCSI carrier out
of the drive bay.
3. Place the SCSI hard disk drive and carrier on a flat, non-slippery surface.
4. Remove the four 6-32 phillips screws that hold the hard disk drive in the
carrier. Set them aside for later use.
5. Remove the hard disk drive from the carrier.
6. Place the new hard disk drive into the carrier. Ensure that the connectors are
on the open end of the carrier and that the screw holes are aligned.
7. Install the four 6-32 phillips screws to secure the hard disk drive. Do not
overtighten the screws.
8. To replace the SCSI carrier, ensure that the circuit board side faces down, then
unlatch and open the arm to the left, as far as possible.
9. Grasp the body of the drive in both hands and carefully guide the connector
end of the SCSI carrier into the drive bay. Slide the carrier into the bay until
the arm engages and partially closes itself.
10. Push the arm forward and latch it to lock the SCSI carrier in place.

38 Newisys Enterprise-Class Servers

6th HDD Adapter

This procedure requires these related topics:

• Safety and Compliance Information
• Cable Precautions

Caution: Before you attempt to remove or replace any

component of your server, carefully review the
Safety and Compliance Information.

Removable drives are fragile components that must be handled with care. To
prevent damage to the system, damage to a removable driver, or loss of
information, observe these precautions:
• Before you remove a diskette driver, CD-ROM drive, or DVD drive, ensure
that a diskette or disc is not in the drive.
• Ensure that the CD-ROM or DVD tray is closed.
• When you handle a drive, do not touch the connector.
1. Ensure that the operating system is turned off. Turn off the system and any
attached peripherals. Disconnect the system from the electrical outlet. If your
system includes two power supplies, ensure that both power cords are
disconnected from the electrical outlet.
2. Remove the cover as instructed in the System Cover section.
3. Remove the front bezel as instructed in the Front Bezel section.
4. Unclip the service loop of the cable from the chassis.

Newisys Enterprise-Class Servers 39

6th HDD Adapter

5. Depress the latch on the left side of the assembly and slide the
CD/DVD-ROM and floppy disk drive assembly out of the machine. It is not
needed with the 6th HDD Adapter.

Caution: Do not pull on the CD disk drive tray and do not

pull the assembly too far out of the system. The
service loop on the cables enables you to pull the
assembly out only far enough to unplug the
ribbon cables. Do not overextend.

6. Unplug the cable from the assembly.

7. Tuck the loose end of the ribbon cables in the area next to the Operator Panel,
to keep it out of the way.
8. To install the 6th HDD Adapter Kit slide the 6th HDD Adapter in the notch
next to the Operator Panel. The 6th HDD Adapter will serve as the side rails
for the 6th HDD, and fills the notch that is left by the removal of the
CD-ROM/DVD-ROM/FDD.
9. Tighten the two captive screws next to the Operator Panel. These screws are
necessary to hold the 6th HDD Adapter in place. The screws are located in the
area you used to tuck the ends of the ribbon cables.
10. An HDD blank was included with your customer kit. Insert the HDD blank,
with or without an HDD installed, in the 6th HDD slot.
11. Replace the system cover as instructed in the System Cover section.
12. Replace the front bezel as instructed in the Front Bezel section.
13. Reconnect all power supplies in the system to the electrical outlet and
reconnect any peripherals.

40 Newisys Enterprise-Class Servers

Fan or Fan Cage Assembly

This procedure requires these related topics:

• Safety and Compliance Information
• System Cover
• Center Air Baffle
• Cable Precautions

Cautions: Before you attempt to remove or replace any

component of your Server, carefully review the
Safety and Compliance Information and Cable
Precautions.

An empty fan cage disrupts proper airflow and

can cause damage to the system. If you must
replace a fan while the system is turned on, you
must do so quickly. Leave the center air baffle
cover in place to ensure proper air flow so that
fans or other components do not malfunction or
become damaged.

1. Ensure that the operating system is turned off. Turn off the system and any
attached peripherals. Disconnect the system from the electrical outlet. If your
system includes two power supplies, ensure that both power cords are
disconnected from the electrical outlet.
2. Remove the system cover as instructed in the System Cover section.

Newisys Enterprise-Class Servers 41

Fan or Fan Cage Assembly

Note: To remove the fan cage, go to Step 5.

3. To remove an individual fan from the fan cage, pull the spring latch release
and pull the individual fan out of the fan cage (Figure 11-1).
4. To install a new fan, insert the fan into the enclosure, ensuring that the spring
latch is locked into its recess on the fan cage and go to.

Figure 11-1: Fan Removal

5. To remove the entire fan cage, after you complete Step 2, remove the center
air baffle cover as instructed in the Center Air Baffle section.
6. Remove the fan cage assembly.
a. To remove the rear fan cage, squeeze the latches on each side of the cage
together. Pull firmly upward to disengage the motherboard connector and
free the fan cage from the system.

42 Newisys Enterprise-Class Servers

 Fan or Fan Cage Assembly

b. To remove the front fan cage, remove the air baffle over the right-most
fan. Loosen the three loose screws that secure the fan cage to the system.

Note: In order to access the front fan cage, it might be

necessary to remove the front bezel, open the CPU card
door, unlatch the CPU card and pull it forward
approximately one inch.

7. Lift the fan cage up and out of the chassis.

8. Replace the fan cage.
a. To replace the rear fan cage, insert the fan cage so it is properly seated on
the motherboard connector and the side latches are secure.
b. To replace the front fan cage, insert the fan cage and replace the three
loose screws that secure it to the system. Replace the center air baffle.
c. If you unlatched the CPU card in order to access the front fan cage, push
the card back into place, latch both sides, close the CPU card door, and
replace the front bezel.
9. Replace the center air baffle as instructed in the Center Air Baffle section.
10. Replace the system cover as instructed in the System Cover section.
11. Reconnect all power supplies in the system to the electrical outlet and
reconnect any peripherals.

Newisys Enterprise-Class Servers 43

Fan or Fan Cage Assembly

44 Newisys Enterprise-Class Servers

Fan Card

This procedure requires these related topics:

• Safety Cards
• Cable Precautions
• System Cover
• Center Air Baffle
• Fan Cage Assembly

Cautions: Before you attempt to remove or replace any

component of your Server, carefully review the
Safety and Compliance Information and Cable
Precautions.

An empty fan cage disrupts proper airflow and

can cause damage to the system. If you must
replace a fan while the system is turned on, you
must install the new fan quickly. Leave the center
air baffle cover in place to ensure proper air flow
so that fans or other components do not
malfunction or become damaged.

1. Ensure that the operating system is turned off. Turn off the system and any
attached peripherals. Disconnect the system from the electrical outlet. If your
system includes two power supplies, ensure that both power cords are
disconnected from the electrical outlet.

Newisys Enterprise-Class Servers 45

Fan Card

2. Remove the system cover as instructed in the System Cover section.

3. Remove the center air baffle as instructed in the Center Air Baffle section.
4. Remove the fan cage assembly as instructed in the Fan or Fan Cage section.
5. Remove the screws that secure the fan card to the fan cage or motherboard:
Š To remove the rear fan card, remove the screws that secure the card to the
bottom of the fan cage, and release the card.
Š To remove the front fan card, remove the screws that secure the card to
the motherboard. Pull the card up and out of the system.
6. To replace a fan card, align the card and replace the screws that secure it to the
fan cage (rear fan) or motherboard (front fan).
7. Replace the fan cage assembly as instructed in the Fan or Fan Cage section.
8. Replace the center air baffle as instructed in the Center Air Baffle section.
9. Replace the system cover as instructed in the System Cover section.
10. Reconnect all power supplies in the system to the electrical outlet and
reconnect any peripherals.

46 Newisys Enterprise-Class Servers

Center Air Baffle

This procedure requires these related topics:

• Safety and Compliance Information
• System Cover
• Cable Precautions

Caution: Before you attempt to remove or replace any

component of your server, carefully review the
Safety and Compliance Information and Cable
Precautions.

1. Ensure that the operating system is turned off. Turn off the system and any
attached peripherals. Disconnect the system from the electrical outlet.
2. Remove the system cover as instructed in the System Cover section.
3. To remove the center air baffle cover, grasp the center rib and slightly lift up
the rear end of the cover.
4. Slide the cover toward the back of the system to release it from the connection
to the disk drive assembly.
5. Rotate the air baffle upward to remove it from the system.
6. To replace the center air baffle cover, slide it toward the front of the system to
connect it to the disk drive assembly.
7. Move the front of the center rib down, then move the back of the cover down
and into place.

Newisys Enterprise-Class Servers 37

Center Air Baffle

8. Replace the system cover as instructed in the System Cover section.

9. Reconnect the system power supply to the electrical outlet and reconnect any
peripherals.

38 Newisys Enterprise-Class Servers

Side Air Baffle

This procedure requires these related topics:

• Safety and Compliance Information
• System Cover
• Center Air baffle
• Cable Precautions

Caution: Before you attempt to remove or replace any

component of your server, carefully review the
Safety and Compliance Information and Cable
Precautions.

1. Ensure that the operating system is turned off. Turn off the system and any
attached peripherals. Disconnect the system from the electrical outlet. If your
system includes two power supplies, ensure that both power cords are
disconnected from the electrical outlet.
2. Remove the system cover as instructed in the System Cover section.
3. Remove the center air baffle as instructed in the Center Air Baffle section.
4. Remove the screws that secure the side air baffle to the motherboard. The
screws are at the top and bottom of the side air baffle.
5. Lift the side air baffle up and out of the system.

Newisys Enterprise-Class Servers 35

Side Air Baffle

6. To replace the side air baffle, position it so that the straight end is adjacent to
the microprocessor fans and heat sinks, and the squared end is adjacent to the
power supply fan.
7. Align the side air baffle over the two screw holes.
8. Replace the screws at both ends and secure the side air baffle to the
motherboard.
9. Replace the center air baffle as instructed in the Center Air Baffle section.
10. Replace the system cover as instructed in the System Cover section.

36 Newisys Enterprise-Class Servers

Power Supply and Cage

This procedure requires these related topics:

• Safety and Compliance Information
• Cable Precautions
• System Cover

Caution: Before you attempt to remove or replace any

component of your Server, carefully review the
Safety and Compliance Information and the
Cable Precautions.

1. Ensure that the operating system is turned off. Turn off the system and any
attached peripherals. Disconnect the system from the electrical outlet.
2. Remove the system cover as instructed in the System Cover section.
3. Remove the power supply.
a. Pull the lever toward you (from the back of the system). The lever latches
on the side of the power supply cage. Continue to pull until the power
supply is released from the cage.
b. Pull the power supply straight out from the rear of the system.
4. Pull up (toward the front of the system) on the hinged handle of the power
supply cage until the cage releases from the chassis.

Newisys Enterprise-Class Servers 51

Power Supply and Cage

Figure 15-1: Power Supply Cage

5. Lift the cage up and out of the system.

6. Replace the power supply cage. Insert it into the system at an angle, so that
the openings for the power supply units face the back panel and the tabs on
the rear of the cage engage in the slots on the bulkhead. Then tilt it down into
position.
7. Push the handle down to secure the power supply cage into the system.
8. Replace the power supplies.
a. Insert the power supply into the system. Ensure that the lever opens from
right to left, until it stops.
b. Push the lever closed.
9. Replace the system cover as instructed in the System Cover section.
10. Reconnect the system power to the electrical outlet and reconnect any
peripherals.

52 Newisys Enterprise-Class Servers

CPU Card

This procedure requires these related topics:

• Safety and Compliance Information
• Front Bezel
• Cable Precautions

Caution: Before you attempt to remove or replace any

component of your server, carefully review the
Safety and Compliance Information information.

Before you remove the CPU card, disconnect all

AC power cords to the server, in order to turn off
stand-by power. Stand-by power must be off
before you insert or extract this electronic
assembly. Failure to disconnect all power can
result in damage to internal components.

1. Ensure that the operating system is shut down properly. Turn off the system
and any attached peripherals. Disconnect the system from the electrical outlet.
If your system includes two power supplies, ensure that both power cords are
disconnected from the electrical outlet.
2. Remove the front bezel as instructed in the Front Bezel section.
3. To open the CPU door, depress the latches on either side of the door.
4. Use the levers at each side of the card to unplug the CPU card from the
system. Simultaneously rotate the two levers toward you.

Newisys Enterprise-Class Servers 53

CPU Card

5. Pull the CPU card straight toward you. Support the CPU card on the left and
right edges, until it clears the chassis, then lift it out of the system.
6. To replace the CPU card, align it with the guides and slide it away from you
into the system, until the levers on the CPU card engage with the channels on
each side.
7. To plug the CPU card into the system, simultaneously rotate the two levers in
towards the card. The levers snap into place when the CPU card is completely
installed.
8. Close and secure the CPU door. Press down on the latches and release them
when the door is in the completely closed position.
9. Replace the front bezel as instructed in the Front Bezel section.
10. Reconnect all power supplies in the system to the electrical outlet and
reconnect any peripherals.

54 Newisys Enterprise-Class Servers

Memory Module on CPU Card

This procedure requires these related topics:

• Safety and Compliance Information
• Cable Precautions
• Front Bezel
• CPU Card

Caution: Before you attempt to remove or replace any

component of your server, carefully review the
Safety and Compliance Information and Cable
Precautions.

1. Ensure that the operating system is turned off. Turn off the system and any
attached peripherals. Disconnect the system from the electrical outlet.
2. Remove the front bezel as instructed in the Front Bezel section.
3. Open the CPU door and remove the CPU card as instructed in the CPU Card
section.
4. Locate the memory module latches for the module that you must remove or
install.

Note: In some models, if you want to replace the memory

module for CPU1, you must remove the air baffle from
the far right fan.

Newisys Enterprise-Class Servers 55

Memory Module on CPU Card

5. To remove the module, open the latches. Press down and outward on the
latches until the memory module pops out of the latches.

Figure 17-1: Open Module Latches

6. To install a module, ensure that the memory module latches are open (rotated
outward) to allow the new memory module to be inserted.

Note: The memory capacity, speed, and device width must

match.

7. Align the memory module’s edge connector with the alignment key, and insert
the memory module into the open latches.
8. Press down on the memory module and pull up on the latches to lock the
memory module into the connector. When the memory module is properly
seated in the connector, the memory module latches should align with the
latches that secure other installed memory modules.
9. Repeat the steps above to install other memory modules.

56 Newisys Enterprise-Class Servers

 Memory Module on CPU Card

Note: In some models, if you replaced memory for CPU1,

replace the air baffle from the right-most fan.

10. Replace the CPU card as instructed in the CPU Card section, and close the
CPU door.
11. Replace the front bezel as instructed in the Front Bezel section.
12. Reconnect all power supplies in the system to the electrical outlet and
reconnect any peripherals.

Newisys Enterprise-Class Servers 57

Memory Module on CPU Card

58 Newisys Enterprise-Class Servers

Memory VRM on CPU Card

This procedure requires these related topics:

• Safety And Compliance Information
• Cable Precautions
• CPU Card

Caution: Before you attempt to remove or replace any

component of your Server, carefully review the
Safety And Compliance Information and Cable
Precautions.

1. Ensure that the operating system is turned off. Turn off the system and any
attached peripherals. Disconnect the system from the electrical outlet.
2. Remove the CPU card as instructed in the CPU Card section.
3. Locate the socket for the memory VRM you want to install or replace.
4. To remove the memory VRM, press down and out on the release latches on
each end of the socket.
5. Carefully lift the memory VRM from its socket.
6. To install the new memory VRM, insert it into the empty socket. Ensure that
the VRM is aligned properly.
7. Carefully press down on the VRM.
8. Reset the latches that secure the memory VRM. Press the latches in, against
the ends of the VRM.

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Memory VRM on CPU Card

9. Reinstall the CPU card in the system as instructed in the CPU card section.
10. Reconnect all power supplies in the system to the electrical outlet and
reconnect any peripherals.

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CPU VRM

This procedure requires these related topics:

• Safety And Compliance Information
• Cable Precautions
• System Cover
• Center Air Baffle
• Fan or Fan Cage Assembly
• Side Air Baffle

Caution: Before you attempt to remove or replace any

component of your Server, carefully review the
Safety And Compliance Information and Cable
Precautions.

CPU VRM on CPU Card

1. Ensure that the operating system is turned off. Turn off the system and any
attached peripherals. Disconnect the system from the electrical outlet. If your
system includes two power supplies, ensure that both power cords are
disconnected from the electrical outlet.
2. Remove the front bezel as instructed in the Front Bezel section.
3. Remove the CPU card as instructed in the CPR Card section.
4. Locate the CPU VRM you want to replace.

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CPU VRM

Note: CPU VRMs are secured with clips or with latches. This
procedure includes instructions for both designs.

5. To remove a clip-secured CPU VRM, first unhook the clip().

a. Press the two vertical pieces of the clip toward each other (arrow 1) to
loosen the horizontal pieces of the clip.
b. Then lift the clip upward and rotate it back, so it no longer arches over the
CPU VRM (arrow 2).

Figure 19-1: CPU VRM Secured with Clip

To remove a latch-secured CPU VRM, press down and out on the latches that
are on both ends of the VRM. Move the latches away from the CPU VRM.
6. Carefully lift the CPU VRM from its socket.
7. To install the new CPU VRM, insert it into the empty socket. Ensure that the
CPU VRM is aligned properly.

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 CPU VRM

8. Carefully press down on the CPU VRM.

9. Reset the clip or the latches that secure the CPU VRM:
Š For a clip-secured CPU VRM, press the vertical pieces of the clip toward
each other and rotate the clip into position over the CPU VRM.

or
Š For a latch-secured CPU VRM, press the latches in, against the ends of
the CPU VRM.
10. Replace the CPU card as instructed in the CPU Card section.
11. Replace the front bezel as instructed in the Front Bezel section.
12. Reconnect all power supplies in the system to the electrical outlet and
reconnect any peripherals.

CPU VRM on Motherboard

1. Ensure that the operating system is turned off. Turn off the system and any
attached peripherals. Disconnect the system from the electrical outlet. If your
system includes two power supplies, ensure that both power cords are
disconnected from the electrical outlet.
2. Remove the system cover as instructed in the System Cover section.
3. Remove the center air baffle cover as instructed in the Center Air Baffle
section.
4. Remove the rear fan cage assembly as instructed in the Fan or Fan Cage
Assembly section.
5. Locate the CPU VRM you want to replace. To replace the VRM for CPU1,
first remove the air baffle from the right-most fan.

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CPU VRM

Note: CPU VRMs are secured with clips or with latches. This
procedure includes instructions for both designs.

6. To remove and replace the CPU VRM, follow the instructions in “CPU VRM
on CPU Card.” Complete Step 5 through Step 9, then go to Step 7, below.
7. If you replaced the VRM for CPU1, replace the side air baffle as instructed in
the Side Air Baffle section.
8. Replace the rear fan cage as instructed in the Fan or Fan Cage Assembly
section.
9. Replace the center air baffle as instructed in the Center Air Baffle section.
10. Replace the system cover as instructed in the System Cover section.
11. Reconnect all power supplies in the system to the electrical outlet and
reconnect any peripherals.

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Memory Module on Motherboard

This procedure requires these related topics:

• Cable Precautions
• Safety and Compliance Information
• System Cover
• Center Air Baffle
• Fan Cage Assembly

Caution: Before you attempt to remove or replace any

component of your server, carefully review the
Safety and Compliance Information and Cable
Precautions.

1. Ensure that the operating system is turned off. Turn off the system and any
attached peripherals. Disconnect the system from the electrical outlet. If your
system includes two power supplies, ensure that both power cords are
disconnected from the electrical outlet.
2. Remove the system cover as instructed in the System Cover section.
3. Remove the center air baffle cover as instructed in the Center Air Baffle
section.
4. Remove the rear fan cage as instructed in the Fan or Fan Cage section.
5. Locate the memory module latches for the module that you must remove or
install.

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Memory Module on Motherboard

Note: In some models, if you want to replace the memory

module for CPU1, you must remove the air baffle from
the far right fan.

6. To remove the module, open the latches. Press down and outward on the
latches until the memory module pops out of the latches.

Figure 19-1: Open Module Latches

7. To install a module, ensure that the memory module latches are open (rotated
outward) to allow the new memory module to be inserted.

Note: The memory capacity, speed, and device width must

match.

8. Align the memory module’s edge connector with the alignment key, and insert
the memory module into the open latches.
9. Press down on the memory module and pull up on the latches to lock the
memory module into the connector. When the memory module is properly
seated in the connector, the memory module latches should align with the
latches that secure other installed memory modules.

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 Memory Module on Motherboard

10. Repeat the steps above to install other memory modules.

Note: In some models, if you replaced memory for CPU1,

replace the air baffle from the right-most fan.

11. Replace the rear fan cage as instructed in the Fan or Fan Cage Assembly
section.
12. Replace the center air baffle as instructed in the Center Air Baffle section.
13. Replace the system cover as instructed in the System Cover section.
14. Reconnect all power supplies in the system to the electrical outlet and
reconnect all peripherals.

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Memory Module on Motherboard

68 Newisys Enterprise-Class Servers

Memory VRM on Motherboard

This procedure requires these related topics:

• Safety and Compliance Information
• System Cover
• Cable Precautions

Caution: Before you attempt to remove or replace any

component of your server, carefully review the
Safety and Compliance Information and Cable
Precautions.

1. Ensure that the operating system is turned off. Turn off the system and any
attached peripherals. Disconnect the system from the electrical outlet.
2. Remove the system cover as instructed in the System Cover section.
3. Locate the memory VRM you want to replace.
4. To release the VRM from its socket, press down on the release latches on each
side of the memory VRM.
5. Pull up gently on the VRM to release it from its socket.
6. Insert the new VRM into the empty socket until it snaps into place. Ensure
that the notch in the VRM aligns with the key in the connector.
7. Replace the system cover as instructed in the System Cover section.
8. Reconnect the system power supply to the electrical outlet and reconnect any
peripherals.

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Memory VRM on Motherboard

70 Newisys Enterprise-Class Servers

PCI Card

This procedure requires these related documents:

• Safety and Compliance Information
• Cable Precautions
• System Cover
• Power Supply and Cage

Caution: Before you attempt to remove or replace any

component of your server, carefully review the
Safety and Compliance Information information.

Either a PCI card or the PCI blank slot cover

must be installed to insure proper system
cooling.

Install PCI and PCI-X expansion cards into a

riser assembly before you install them into the
system board.

Do not use +5V PCI cards or you might cause

damage to the motherboard. Use only +3V PCI
cards or Universal PCI cards in your server.

When you insert the PCI card bracket, be careful

to align it with the chassis. The bracket should

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PCI Card

reside inside the server chassis and the PCI

card-latching tab should extend through the
chassis in alignment with the PCI card latch.

The 4300 system includes this PCI card support:

• Four standard-length, 64-bit, hot-pluggable PCI cards operating up to
133MHz, for slots 4 through 7.
• One standard-length 64-bit, not hot-pluggable PCI card operating up to
100MHz, for slot 3.
• One short-length 64-bit, not hot-pluggable PCI card operating up to 100MHz,
for slot 2.
• One short-length, horizontal mount, not hot-pluggable PCI card operating up
to 66MHz, which requires a PCI riser card, for slot 1.

Note: Each PCI expansion slot provides maximum power of 25

Watts.

Below is an illustration of the slot layout in a 4300 system.

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 PCI Card

Figure 22-1: PCI Slot Layout

Horizontal Mount PCI Card

1. Ensure that the operating system is shut down properly. Turn off the system
and any attached peripherals. Disconnect the system from the electrical outlet.
If your system includes two power supplies, ensure that both power cords are
disconnected from the electrical outlet.
2. Remove the system cover as instructed in the System Cover section.
3. Remove the power supply assembly as instructed in the Power Supply and
Cage section.
4. Remove the PCI card.

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PCI Card

a. Loosen the screw on the PCI card latch.

b. Disengage it from the blank PCI slot cover (if you plan to add a new
card). Raise the PCI card latch and tilt it away from the rear of the server.
c. Remove the blank slot cover or the card you plan to replace. Lift it
vertically from the machine.
5. Remove the PCI riser card assembly from the horizontal PCI slot.
6. Insert the new PCI card or blank PCI slot cover in the socket of the PCI riser
assembly.
7. Insert the riser assembly in the slot on the system board. Ensure that the
latches on the PCI connection are closed completely.
8. Rotate the PCI card latch until it is vertical, then press it down completely to
engage the PCI card bracket assembly.
9. Tighten the screw on the PCI card latch.
10. Replace the power supply assembly as instructed in the Power Supply and
Cage section.
11. Replace the system cover as instructed in the System Cover section.
12. Reconnect all power supplies in the system to the electrical outlet and
reconnect any peripherals.

Vertical Mount PCI Card

1. Ensure that the operating system is turned off. Turn off the system and any
attached peripherals. Disconnect the system from the electrical outlet. If your
system includes two power supplies, ensure that both power cords are
disconnected from the electrical outlet.
2. Remove the system cover as instructed in the System Cover section.

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 PCI Card

3. Remove the single screw that secures the applicable PCI card retainer to the
chassis.
4. Remove the blank slot cover or the card that you plan to replace.
5. Insert the new PCI card or the blank slot cover into the slot.
6. Replace the screw that holds the PCI card.
7. Replace the system cover as instructed in the System Cover section.
8. Reconnect all power supplies in the system to the electrical outlet and
reconnect any peripherals.

Hot-Pluggable, Vertical Mount PCI Card

Each slot has a mechanical retention latch (MRL), which disables the slot when
the latch is opened.
1. Remove the system cover as instructed in the System Cover section.
2. Push the button on the PCI MRL for the appropriate slot.
3. When the green light extinguishes, lift the MRL flap to disable power to the
slot.
4. Remove the blank slot cover or the card you plan to replace.
5. Insert the new PCI card or the blank PCI slot cover in the slot.
6. Close the MRL.
7. Push the button on the MRL to activate the card. When the green light stops
flashing, the card has been configured.
8. Replace the system cover as instructed in the System Cover section.

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PCI Card

Note: The AMD HotPlug Control Utility also indicates the

status of the MRL (open or closed) and displays a
message when a new card has been configured. See the
AMD HotPlug Control Utility section for details.

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AMD HotPlug Control Utility

The AMD HotPlug Control Utility displays information about the hot-pluggable
PCI slots and provides a way to change the state of a hot-plug device.
• It provides indications of slot and device state, bus speed, bus mode, and
status information.
• Menu options allow you to enable or to disable hot-plug devices.
• Slot and device status are updated automatically when a slot power condition
changes or when you open the Actions menu.

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AMD HotPlug Control Utility

Actions Menu
The Actions menu is a shortcut menu that provides options for updates to the
status of a selected hot-plug slot.

Locate
The Locate option sends an attention signal to the slot. This signal causes the
Attention indicator in the Slot and Device Table to blink, and the contents of the
table are updated.

Power On or Power Off

The Power On or Power Off option enables or disables the selected slot. The
function of this menu option changes with the power status of the slot.

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 AMD HotPlug Control Utility

Main Window
The main window shows the condition of the hot-plug slots. When you select a
slot, the text for that slot changes to the color blue.
The table below contains a list of slots, the devices in those slots, and the
attributes that are associated with those slots and devices. Each row in the table
represents a slot or the device that is installed in that slot.

Table 4-1: Slot and Device Table

Column Description

Power Indicates the power states of the slots:

• Gray - slot is unpowered.

• Green - slot is powered and in proper working order

Attention Reflects the state of the hardware attention indicator.

• Gray - no attention is required.

• Red - slot is experiencing a problem.

• Yellow - slot requires attention.

• Blinking yellow - selected slot is being acted upon.

Slot Number that is associated with the physical slot in which the
device is installed.

Description Device description for the associated device.

Bus Mode/Speed Currently configured mode or speed for the slot as PCI or PCI-X,
and speed in MHz.

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AMD HotPlug Control Utility

Table 4-1: Slot and Device Table

Column Description

Card Capability Information about maximum capabilities of the device in the slot,
rather than the slot. Displays Unknown if no card is inserted or if
card is not powered.

Bus Capability Information about the maximum capabilities of the bus where the
card resides.

Status Current operating condition of the slot. Can display one of these
messages about the slot condition:

• Empty - no device is detected in that slot.

• OK - device is in a normal state.

• Power Fault - power to the device has been interrupted.

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 AMD HotPlug Control Utility

Enable Hot-pluggable PCI Slot

When you select Power On on the Action menu, the slot that is selected in the
Slot and Device Table (on the main window) is enabled. A message box prompts
for confirmation before a slot or device is enabled.
• When a slot is enabled, the status entry in the main window is updated and the
power indicator turns green.
• If a fault occurs, the power indicator turns red and the status entry indicates
the particular fault that was detected.
Each slot has a mechanical retention latch (MRL). When you open the MRL, the
slot is disabled.
• If you attempt to enable or power on a slot while the MRL is open, a warning
message appears. The message states that you must close the MRL.
• If you attempt to enable or power on a slot while the slot is in a power fault
condition, a warning message appears. The message requests to cycle the
MRL in an attempt to clear the power fault condition.
To enable a slot:
1. Right-click on the appropriate row in the Slot and Device table (the row that is
associated with the slot or device to be enabled).
2. Select Power On.
3. Click OK.

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AMD HotPlug Control Utility

Disable Hot-pluggable PCI Slot

The slot and device selected in the Slot and Device table on the main window is
disabled when you select Power Off from the Action menu. A message box
prompts for confirmation before a slot or device is disabled.
• When a slot is disabled, the status entry in the main window is updated and
the power indicator turns gray.
• If a fault occurs, the power indicator turns red and the status entry indicates
the fault that was detected.
To disable a slot:
1. Right-click on the appropriate row in the Slot and Device table (the row that is
associated with the slot or device to be disabled).
2. Select Power Off.
3. Click OK.
4. After you disable a slot, remove or install the PCI card.

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 AMD HotPlug Control Utility

Send Attention Signal to a Slot

Use the Locate command on the Actions menu to send an attention signal to a
selected slot. When the attention signal is sent to the selected slot or device, the
state indicator in the Attention column blinks, and the state of the slot is updated.
To send an attention signal to a slot:
1. Select a slot or device. Find its associated row in the Slot and Device Table
on the main window.
2. Right-click on the row.
3. Click Locate.

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AMD HotPlug Control Utility

Update Slot Status

When you open the Action menu, the slot and device status that displays in the
Slot and Device Table on the main window is automatically updated if a slot or
device power condition is changed or updated manually.
To update the status of a slot:
1. Select a slot or device. Find its associated row in the Slot and Device table on
the main window.
2. Right-click on the row.

74 Newisys Enterprise-Class Servers

PCI-X Divider

This procedure requires these related documents:

• Safety and Compliance Information
• Cable Precautions

Caution: Before you attempt to remove or replace any

component of your server, carefully review the
Safety and Compliance Information information.

1. Ensure that the operating system is turned off. Turn off the system and any
attached peripherals. Disconnect the system from the electrical outlet. If your
system includes two power supplies, ensure that both power cords are
disconnected from the electrical outlet.
2. Remove the system cover as instructed in the System Cover section.
3. Remove the PCI-X Divider. Bend it in the center and remove it from its
locator holes.
4. Install the new PCI-X Divider in the same locator holes.
5. Replace the system cover as instructed in the System Cover section.
6. Reconnect all power supplies in the system to the electrical outlet and
reconnect any peripherals.

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PCI-X Divider

86 Newisys Enterprise-Class Servers

Power Distribution Backplane

This procedure requires these related topics:

• Safety and Compliance Information
• System Cover
• Power Supply and Cage
• Cable Precautions

Caution: Before you attempt to remove or replace any

component of your server, carefully review the
Safety and Compliance Information information.

1. Ensure that the operating system is shut down properly. Turn off the system
and any attached peripherals. Disconnect the system from the electrical outlet.
If your system includes two power supplies, ensure that both power cords are
disconnected from the electrical outlet.
2. Remove the system cover as instructed in the System Cover section.
3. Remove the power supplies and the power supply cage as instructed in the
Power Supply and Cage section.
4. Remove the power supply inlet baffle on the power supply cage. Unscrew the
left and bottom screws that secure it to the power distribution backplane.
5. Remove the single screw that secures the board to the power supply cage.
6. Lift the board off the power supply cage.

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Power Distribution Backplane

7. To replace the power distribution backplane, align the board with the rear of
the power supply cage.
8. Replace the single screw that secures the board to the power supply cage.
9. Replace the power supply inlet baffle. Screw the left and bottom screws that
secure it to the power distribution backplane.
10. Replace the power supply cage and the power supplies as instructed in the
Power Supply and Cage section.
11. Replace the system cover as instructed in the System Cover section.
12. Reconnect all power supplies in the system to the electrical outlet and
reconnect any peripherals.

88 Newisys Enterprise-Class Servers

SCSI Cable or SCSI Extender Cable

This procedure requires these related topics:

• Safety and Compliance Information
• System Cover
• Power Supply and Cage
• Cable Precautions

Caution: Before you attempt to remove or replace any

component of your server, carefully review the
Safety and Compliance Information and Cable
Precautions.

SCSI Cable
Two types of replacement cables are available. These cables do not require
extenders:
• A short SCSI cable for the horizontal MegaRAID option card in slot 1.
• A SCSI cable for vertical MegaRAID option cards in slots 2 or 3, which are
100 MHz slots.
Follow the steps below to replace a SCSI cable.
1. Turn off the system and any attached peripherals. Disconnect the system from
the electrical outlet. If your system includes two power supplies, ensure that
both power cords are disconnected from the electrical outlet.
2. Remove the cover as instructed in the System Cover section.

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SCSI Cable or SCSI Extender Cable

3. Disconnect the cables from all power supplies.

Note: The 4300 server can include two power supplies, each
with its own AC power cord. Disconnect all cables from
the power supplies.

4. Remove all power supplies as instructed in the Power Supply and Cage
section.
5. Disconnect the existing SCSI cable from the SCSI backplane.
6. Connect the appropriate end of the new SCSI cable to the SCSI backplane.

Note: The ends of the cable are labeled to ensure that you
connect the cable correctly.

7. Install the SCSI option card. From the back of the system:
Š To connect the SCSI cable to the horizontal option card (slot 1), place the
length of the SCSI cable along the right side of the server. This cable will
be under the power supply cage, when you reassemble the server
components.

or
Š To connect the SCSI cable to a vertical option card (slots 2 or 3) place the
length of the SCSI cable over the left side of the server.
8. Plug the appropriately labeled end of the SCSI cable into the SCSI option
card.
9. Replace the power supply cage and the power supplies as instructed in the
Power Supply and Cage section.
10. Replace the system cover as instructed in the System Cover section.
11. Reconnect all system power supplies to the electrical outlet.

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 SCSI Cable or SCSI Extender Cable

SCSI Extender Cable

Two extender cables are available. Each of these extender cables is designed to
attach to an existing cable that routes under the motherboard.
• A short SCSI extender cable is for short SCSI option cards in slot 1.
• A long SCSI extender cable is for short or long SCSI option cards in slot 2 or
slot 3.
1. Ensure that the operating system is turned off. Turn off the system and any
attached peripherals. Disconnect the system from the electrical outlet. If your
system includes two power supplies, ensure that both power cords are
disconnected from the electrical outlet.
2. Remove the system cover as instructed in the System Cover section.
3. Disconnect the cables from all power supplies.
4. Remove all power supplies and the power supply cage as instructed in the
Power Supply and Cage section.
5. Disconnect the SCSI signal cable from the motherboard.
6. Plug the end of the extender cable (labeled “SCSI Cable”) into the SCSI
signal cable that you disconnected.
7. Insert the SCSI option card.
8. Plug the other end of the extender cable (labeled “SCSI CNTRLR Board”)
into the SCSI option card that you inserted.

Note: If you use the long SCSI extender cable, lay the extender
cable over any existing cards, in order to mate it with the
SCSI signal cable.

9. Plug the appropriately labeled end of the SCSI cable into the SCSI option
card.

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SCSI Cable or SCSI Extender Cable

10. Replace the power supply cage and the power supplies as instructed in the
Power Supply and Cage section.
11. Replace the system cover as instructed in the System Cover section.
12. Reconnect all power supplies in the system to the electrical outlet and
reconnect any peripherals.

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SCSI Backplane

This procedure requires these related documents:

• Safety and Compliance Information
• Cable Precautions
• System Cover
• Center Air Baffle
• SCSI Hard Disk Drive and Carrier

Caution: Before you attempt to remove or replace any

component of your server, carefully review the
Safety and Compliance Information information.

1. Ensure that the operating system is turned off. Turn off the system and any
attached peripherals. Disconnect the system from the electrical outlet. If your
system includes two power supplies, ensure that both power cords are
disconnected from the electrical outlet.
2. Remove the system cover as instructed in the System Cover section.
3. Remove the center air baffle cover as instructed in the Center Air Baffle
section.
4. Remove all SCSI carriers and blanks as instructed in the SCSI Hard Disk
Drive and Carrier section and place them on a flat, non-slippery surface.
5. Disconnect the two cables that are attached to the SCSI backplane.

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SCSI Backplane

6. Release the SCSI backplane assembly. Unscrew the two thumbscrews on the
top of the SCSI cage.
7. Remove the SCSI backplane assembly from the SCSI cage. Lift it up and out
of the system.
8. Replace the SCSI backplane. Align it with the SCSI cage.
9. Screw the two thumbscrews on the top of the SCSI cage to secure the SCSI
backplane assembly.
10. Reconnect the two cables to the SCSI backplane.
11. Replace the center air baffle cover as instructed in the Center Air Baffle
section.
12. Replace all SCSI carriers and blanks as instructed in the SCSI Hard Disk
Drive and Carrier section.
13. Replace the system cover as instructed in the System Cover section.
14. Reconnect all power supplies in the system to the electrical outlet and
reconnect any peripherals.

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Heat Sinks and Microprocessors

This procedure requires these related topics:

• Safety and Compliance Information
• Cable Precautions
• System Cover
• Front Bezel
• CPU Card
• Center Air Baffle
• Fan Cage or Fans

Cautions: Before you attempt to remove or replace any

component of your Server, carefully review the
Safety and Compliance Information information.

Ensure that you have obtained the Processor

Replacement Kit before you attempt to remove a
heat sink. Never operate a processor without a
heat sink. The heat sink is required to maintain
proper thermal conditions.

Use caution when you handle the heat sink. If

damage to the fins occurs, the heat sink will no
longer operate properly and you must replace it.

Do not slide the heat sink excessively when you

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Heat Sinks and Microprocessors

position it. This can cause inconsistencies in the

thermal grease that potentially can damage the
components.

1. Ensure that the operating system is turned off. Turn off the system and any
attached peripherals. Disconnect the system from the electrical outlet.
2. Remove the system cover as instructed in “System Cover” on page 1.
3. If the heat sink is attached to the CPU card, remove the Front Bezel as
instructed in “Front Bezel” on page 1 and remove the CPU card as instructed
in “CPU Card” on page 1.
A heat sink can be secured with spring assemblies or with a clip that is secured
with screws.
• If the heat sink is secured with a clip that is secured with screws, go to “Heat
Sinks Secured with Clips” on page 84.
• If the heat sink is secured with spring assemblies, as the one illustrated in
Figure 22-1 is, follow the procedure below.

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 Heat Sinks and Microprocessors

Heat Sinks Secured with Spring Assemblies

Screw Heat Sink

Spring Assembly

Figure 22-1: Heat Sink Secured with Spring Assemblies

There are two types of spring assemblies and accompanying standoffs. They are
not distinguishable until they are removed.

Caution: The two spring assemblies and the

accompanying standoffs must be the same type,
in order to equalize the spring force on both sides
of the heat sink.

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Heat Sinks and Microprocessors

Type A Spring Assembly and Standoff

The Type A spring assembly has external threads. The standoff has internal
threads.
.

Type A Spring Assembly

External Threads
Washer
Base of Heat Sink

Internal Threads

Type A Standoff

Figure 22-2: Type A Spring Assembly and Standoff

Type B Spring Assembly and Standoff

The standoff of the Type B spring assembly has external threads. The spring
assembly has internal threads.

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 Heat Sinks and Microprocessors

Type B Spring Assembly

Internal Threads

Washer
Base of Heat Sink

External Threads

Type B Standoff

Figure 22-3: Type B Spring Assembly and Standoff

Removal of Spring Assemblies

1. With the appropriate screwdriver, alternately loosen the back and front spring
assemblies, only three turns each, until they are free.
2. Carefully remove the spring assemblies and the washers that are beneath each
of them and set them aside.

Caution: The washers are loose. Grasp them carefully and

ensure that none of the washers fall into the
machine. A misplaced washer inside the machine
can cause system damage.

Notes: If the external threads on the shaft of the Type B standoff or the
internal threads in the Type B spring assembly have been damaged, or
if the shaft of the Type B standoff is broken, obtain a CPU heat sink
mounting hardware replacement kit. This kit contains Type A
hardware you can use to replace the damaged Type B hardware. The

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standoffs and spring assemblies must be replaced for both mounting

holes of a heat sink, even if only one mounting location is affected.
This is necessary to maintain the proper balance of spring forces on
both sides of a heat sink.

When you replace damaged heat sink mounting hardware in one CPU
position, you should replace the hardware in the second CPU
position, in order to prevent future problems with the standoff. The
CPU heat sink mounting hardware replacement kit contains sufficient
Type A mounting hardware, cleaner, and thermal grease to repair both
CPU positions on your system board or on your auxiliary CPU board.

To replace the heat sink mounting hardware, refer to “Heat Sink

Mounting Hardware” on page 82.

3. Remove the heat sink. Rotate it slightly to free it from its thermal adhesive.

Note: Be careful not to bend or damage the heat sink fins.

Damaged fins will degrade the performance of the heat
sink.

4. Inspect the heat sink for lint and dust. If necessary, clean it with a vacuum or
with compressed air.
5. Place the heat sink upside down on a flat surface, so that the thermal adhesive
does not contaminate other components.
6. Use the plastic card from your Processor Replacement Kit to scrape any
thermal adhesive from the heat sink and from the top of the microprocessor.
7. Use the pre-moistened, anti-static wipe from your Processor Replacement Kit
to wipe any residual adhesive from the heat sink, from the top of the
microprocessor, and from the plastic card.

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Note: You can replace the microprocessor at this time, if

necessary. Follow the instructions in “Microprocessors”
on page 88. Then continue with “Installation of Type A
Spring Assemblies,” below, or "Installation of Type B
Spring Assemblies" on page 80.

Installation of Type A Spring Assemblies

In this assembly, the spring assembly has external threads. The standoff has
internal threads (Figure 22-2).
1. Use the syringe from your Processor Replacement Kit to apply approximately
0.1 ML/CC of the thermal adhesive, in a circular pattern, to the top of the
processor case.
2. Use the plastic card from your Processor Replacement Kit to distribute the
adhesive carefully. Scrape off any excess adhesive until only an extremely
thin and uniform layer remains. Any voids or crevices can create air pockets,
so ensure that coverage is thin but thorough.
3. Carefully position the heat sink on the processor. Align the holes on either
side of the heat sink over the standoffs. Ensure that both heat sink holes are
centered over their respective standoffs.
4. Place the washers over the standoffs that protrude through the heat sink holes.
5. Install both spring assemblies into the standoffs and hand-tighten.
6. Hold the heat sink in place as you alternately tighten the spring assemblies
into the standoffs, with the appropriate tool. Ensure that you alternate between
the two spring assemblies:
Š Tighten the rear spring assembly three turns.
Š Tighten the front spring assembly three turns.

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Š Continue to alternate the tightening of the rear and front spring assemblies
until both spring assemblies “bottom out” in the internally threaded
standoffs.

Note: Do not over-tighten the spring assembly. The spring

tension provides sufficient friction to lock the spring
assembly in place.

Installation of Type B Spring Assemblies

In this assembly, the standoff has external threads. The spring assembly has
internal threads (Figure 22-3).

Caution: Failure to center the heat sink holes and washers

over their respective standoffs can cause the
Type B spring assembly to bind on the washer or
on the heat sink. This can cause improper spring
tension and can damage the threads of the spring
assemblies or the standoffs.

1. Use the syringe from your Processor Replacement Kit to apply approximately
0.1 ML/CC of the thermal adhesive, in a circular pattern, to the top of the
processor case.
2. Use the plastic card from your Processor Replacement Kit to distribute the
adhesive carefully. Scrape off any excess adhesive until only an extremely
thin and uniform layer remains. Any voids or crevices can create air pockets,
so ensure that coverage is thin but thorough.
3. Carefully position the heat sink on the processor. Align the holes on either
side of the heat sink over the standoffs. Ensure that both heat sink holes are
centered over their respective standoffs. See Figure 22-4.

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Figure 22-4: Heat sink, Type B spring assembly, washer, and standoff

4. Place the washers over the heat sink holes, and ensure that they also are
centered over their respective standoffs.
5. Carefully press down firmly and evenly on the heat sink, to hold it securely in
place while you install the spring assemblies. Continue to press down on the
heat sink until you complete Step 7.
6. Place the rear spring assembly (the one nearest the PCI support post) over the
rear standoff, and without the use of any tools, hand-tighten it as far as the
spring assembly allows.
7. Still pressing down firmly and evenly on the heat sink, place the front spring
assembly over the front standoff, and hand-tighten it as far as the spring
assembly allows.

Note: After both spring assemblies have been hand-tightened,

you can release the downward pressure you applied on
the heat sink.

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8. To ensure that the spring assemblies are centered in the heat sink mounting
holes, grasp the top of the heat sink and gently rotate it, both left and right, to
allow the spring assemblies to center into the holes.
9. After you rotate the heat sink, hand-tighten the spring assemblies again (use
no other tools) to ensure that the springs are snug against the washers and the
heat sink.
10. Attempt to rotate the heat sink again. You should notice only a small amount
of side play if the spring assemblies are fully centered in the holes.
11. Lightly hold the heat sink in place as you complete the installation with the
appropriate tool.
Š Tighten the rear spring assembly three turns.
Š Tighten the front spring assembly three turns.
Š Continue to alternate the tightening of the rear and front spring assemblies
until both spring assemblies “bottom out” on the standoffs.

Note: Do not over-tighten the spring assembly. The spring

tension provides sufficient friction to lock the spring
assembly in place.

Heat Sink Mounting Hardware

• Figure 22-2, on page 76, illustrates a Type A spring assembly and standoff.
• Figure 22-3, on page 77, illustrates a Type B spring assembly and standoff.

Cautions: If you replace Type B heat sink mounting

hardware with the parts in the heat sink mounting
hardware replacement kit, you must replace both
standoffs and both spring assemblies, in each
CPU location. Do not mix hardware of different

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types in the same CPU location. The same type

of hardware is necessary to maintain the proper
balance of spring forces on both sides of a heat
sink.

It is strongly recommended that you also replace

the hardware in the second CPU position, in
order to prevent future problems with the
standoff. The CPU heat sink mounting hardware
replacement kit contains sufficient Type A
mounting hardware, cleaner, and thermal grease
to repair both CPU positions on your system
board or on your auxiliary CPU board.

Remove and replace only one of the standoffs in

each CPU location before you remove and
replace the second standoff. If you remove both
standoffs at the same time, the backup plate
becomes completely detached from the system
board and drops down to the bottom of the
chassis. The only way to retrieve the backup
plate in this situation is to remove the
motherboard.

1. Use the appropriate tool to slightly loosen the first standoff and remove it
from the system board.
2. Install a new standoff and hand-tighten it until it is snug to the system board.
3. Use the appropriate tool to tighten the standoff an additional 1/8 turn (45
degrees).
4. Repeat Step 1 through Step 3 to remove and replace the second standoff.

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5. Continue with the "Installation of Type A Spring Assemblies" on page 79.

Heat Sinks Secured with Clips

Figure 22-5: Heat Sink Secured with a Clip

Removal of Heat Sinks Secured with Clips

1. Loosen the screws that secure the clips. Set them aside for later use. Then
remove the clips.
2. Remove the heat sink. Rotate it slightly to disconnect it from its thermal
adhesive.
3. Inspect the heat sink for dust and lint. If necessary, clean it with a vacuum or
with compressed air.
4. Place the heat sink upside down on a flat surface, so that the thermal adhesive
does not damage or contaminate other components.

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Note: Removal of the heat sink exposes the microprocessor. If

you must replace the microprocessor, see
“Microprocessors” on page 88, and complete that
procedure now. Then resume replacement of the heat sink
as instructed in “Installation of Heat Sinks Secured with
Clips,”below.

Installation of Heat Sinks Secured with Clips

5. Use the plastic card from your Processor Replacement Kit. Scrape any
adhesive from the heat sink and from the microprocessor.
6. Use the pre-moistened, anti-static wipe from your Processor Replacement Kit
to wipe any residual adhesive from the heat sink, from the microprocessor,
and from the plastic card.
7. Use the syringe from your Processor Replacement Kit to apply approximately
0.1 ML/CC of the thermal adhesive, in a circular pattern, to the top of the
processor case.
8. Use the plastic card from your Processor Replacement Kit to distribute the
adhesive carefully. Scrape off any excess adhesive until only an extremely
thin and uniform layer remains. Any voids or crevices can create air pockets,
so reapply the adhesive until coverage is thin but thorough.
9. Carefully position the heat sink on the processor. Align it with the standoffs to
reduce adjustments after it makes contact with the processor.
10. After it is fully seated, secure the heat sink.
a. Place the clip over the heat sink.
b. Install the screws that secure the clip and alternately tighten them until
they are firmly set.

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Large Heat Sinks Secured with Clips

Some server models have large heat sinks that are secured to the motherboard
with spring-loaded clips. Heat pipes can be on the same or on opposite sides.

Figure 22-6: Large Heat Sink with Pipes on Left Sides

Figure 22-7: Large Heat Sink with Pipes on Opposite Sides

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Removal of Large Heat Sinks with Clips

1. Unscrew the spring-loaded heat sink securing screw from its latch point, in
the bracket behind the heat sink.
2. Disengage the hold-down crossbar from its perpendicular mounting bar.
3. Remove the heat sink. Rotate it slightly to disconnect it from the thermal
adhesive.

Caution: Use caution so that you do not damage the fins. If

damage to the fins occurs, the heat sink will not operate
properly and you must replace it.

4. Inspect the heat sink for dust and lint. If necessary, clean it with a vacuum or
with compressed air.
5. Place the heat sink upside down on a flat surface so that the thermal grease
does not come in contact with any other components. Thermal grease can
damage other components.

Note: Removal of the heat sink exposes the microprocessor. If

you must replace the microprocessor, see
“Microprocessors” on page 88, and complete that
procedure now. Then resume replacement of the heat sink
as instructed in “Installation of Large Heat Sinks with
Clips,”below.

Installation of Large Heat Sinks with Clips

1. Clean the heat sink of all thermal adhesive. Use the plastic card from your
Processor Replacement Kit to scrape any adhesive from the heat sink and
wipe the heat sink with the pre- moistened anti-static wipe, to remove any
residual adhesive.

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2. Use the syringe from your Processor Replacement Kit to apply approximately
0.1 ML/CC of the thermal adhesive, in a circular pattern, to the top of the
processor case.
3. Use the plastic card from your Processor Replacement Kit to distribute the
adhesive.
Š Scrape any excess to ensure that only an extremely thin and uniform layer
remains.
Š If any voids or crevices appear that could lead to air pockets, reapply the
adhesive until you achieve a thin but compact consistency.
4. Insert the cross bar of the hold-down assembly between the fins fo the heat
sink. An arrow at the bottom of the heat sink indicates the proper positioning
of the bar between the fins.
5. Position the heat sink on the processor and insert the cross bar into the notch
of its perpendicular mounting bar.
Š Minimize adjustments after it makes contact with the processor.
Š Excessive sliding of the heat sink might cause inconsistencies in the
thermal adhesive which can cause damage to the components.
6. When the hook end of the hold-down assembly is engaged in the notch,
tighten the spring-loaded screw until the assembly is secure to the
motherboard.

Microprocessors

Cautions: Do not attempt to remove or to install a microprocessor

until you have received the Processor Replacement Kit.

A cooling fan is required for each microprocessor. Ensure

that the cooling fan is installed properly and works
properly.

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Ensure that you do not bend any of the pins when you
remove the microprocessor. If you bend the pins, you can
cause permanent damage to the microprocessor.

Place components upside down on a flat surface when

you remove them to ensure that the thermal grease does
not damage or contaminate other components.

If thermal grease makes contact with the microprocessor

socket it will cause severe damage.

If you reinstall the same microprocessor that you

removed, you first must clean the old thermal grease
from it, then reapply fresh thermal grease, as described in
the Heat Sink procedure.

Do not apply force when you install the microprocessor

in the socket. If you align it correctly, the microprocessor
will ease into the socket. If you align it incorrectly,
permanent damage to the microprocessor and to the
server can result. Ensure that all the pins are properly
aligned and ensure that you do not bend them.

Removal of Microprocessors
1. To remove an existing microprocessor, pull the socket release lever up to the
fully open, perpendicular position.
2. Lift the microprocessor out of the socket. Leave the release lever in the open
position.

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Figure 22-8: Microprocessor Socket

Installation of Microprocessors
1. Unpack the new microprocessor.
2. Ensure that the microprocessor socket release lever is in the fully open,
perpendicular position.
3. Align the pins on the microprocessor with the microprocessor socket. To
assist with proper alignment of the pins, use the visual cues on the chip and on
the socket.
Š Match the small triangle mark on the corner of the chip (flat side) with the
same triangle mark on the socket.
Š Match the three 45-degree angle corners of the microprocessor and the
one 90-degree corner of the microprocessor (with the triangle mark) with
the corresponding corners of the socket.
4. When the microprocessor is fully seated in the socket, rotate the socket
release lever until it snaps into place and secures the microprocessor in its
socket.
5. Continue with the installation of the heat sink.

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Š If the heat sink is secured with spring assemblies, continue with

"Installation of Type A Spring Assemblies" on page 79 or "Installation of
Type B Spring Assemblies" on page 80.
Š If the heat sink is installed with a clip, continue with "Installation of Heat
Sinks Secured with Clips" on page 85 or "Installation of Large Heat Sinks
with Clips" on page 87.

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System Battery

This procedure requires these related topics:

• Safety and Compliance Information
• Cable Precautions
• System Cover
• Power Supply and Cage

Cautions: Before you attempt to remove or replace any

component of your Server, carefully review the
Safety and Compliance Information and Cable
Precautions.

Do not attempt to open or service batteries. The

battery contains lithium and can explode if you
do not properly use, handle, or dispose of it.

Replace the battery only with the same or

equivalent type that is designated for the product
and recommended by the manufacturer.

Do not dispose of used batteries with regular

waste. Discard used batteries according to the
manufacturer’s instructions or contact your local
waste disposal agency for the location of the
nearest battery disposal site.

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System Battery

It might be necessary to replace the system battery if:

• You know it is weak.
• After any period of AC loss, the BIOS loses its CMOS settings.
• The time-of-day clock loses time.

Note: When you remove the battery, BIOS Setup values usually
revert to default values. If this occurs, enter BIOS Setup
at the next boot and re-enter your selections.

The system battery is a 3.0-volt standard 20mm Lithium coin-cell battery.

1. Ensure that the operating system is turned off. Turn off the system and any
attached peripherals. Disconnect the system from the electrical outlet.
2. Remove the system cover as instructed in the System Cover section.
3. Remove the power supplies and power supply cage as instructed in the Power
Supply and Cage section.
4. Remove the system battery. Slide it back and pry it from the battery holder.

Figure 23-1: Battery Holder

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5. With the positive side (the side labeled “+”) of the battery facing up, insert the
new battery in the battery holder. Ensure that it is seated securely.
6. Replace the power supply cage and the power supplies as instructed in the
Power Supply and Cage section.
7. Replace the system cover as instructed in the System Cover section.
8. Reconnect the power supply to the electrical outlet and reconnect any
peripherals.

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System Battery

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Motherboard

This procedure requires these related topics:

• Safety and Compliance Information
• Cable Precautions
• System Cover
• Power Supply and Cage
• Front Bezel
• CPU Card
• Fan Cage Assembly
• PCI Card
• Center Air Baffle
• Side Air Baffle

Caution: Before you attempt to remove or replace any

component of your server, carefully review the
Safety and Compliance Information section.

1. Turn off the system and any attached peripherals. Disconnect the system from
the electrical outlet. If your system includes two power supplies, ensure that
both power cords are disconnected from the electrical outlet.
2. Remove the cover as instructed in the System Cover section.
3. Remove the center air baffle as instructed in the Center Air Baffle section.
4. Remove the rear fan assembly as instructed in the Fan or Fan Cage section.

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5. Remove all power supplies and the power supply cage as instructed in the
Power Supply and Cage section.
6. Remove the front bezel as instructed in the Front Bezel section.
7. Remove the CPU card as instructed on in the CPU Card section.
8. Remove the front fan assembly as instructed in the Fan and Fan Cage section.
9. Remove all PCI cards as instructed in the PCI Card section.
10. Remove the PCI guide plate and insulators. Loosen the long screw that is
attached to the motherboard and the short screw that is attached to the side of
the chassis.
11. Remove the power supply bay anchor, which is keyed through the
motherboard.
12. Unplug all cables that are connected to the motherboard. See the Cable
Precautions.
13. Remove the power supply air baffle.
14. Remove all remaining screws.
15. Use the finger hold between the heat sinks and lift the front edge of the board
up and over the alignment pins.
16. Pull the board forward away from the rear bulkhead and slide it toward the
front of the system.
17. Use the finger hold and an expansion card connector to slowly lift the board
up and out of the system. Ensure that it clears all cables and components.
18. To replace the motherboard, use the finger hold and an expansion card
connect to slowly lower the board down and into the system. Ensure that it
clears all cables and components.

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19. Align the board with the bulkhead and slide it back toward the back of the
system.
20. Lower the front part of the board over the alignment pins.
21. Replace any screws that you removed in Step 14.
22. Replace the power supply air baffle.
23. Plug in all cables that you disconnected in Step 12.
24. Replace the power supply bay anchor.
25. Replace the PCI guide plate and insulators. Reinstall the long screw that
attaches to the motherboard and the short screw that attaches to the side of the
chassis.
26. Replace all PCI cards as instructed in the PCI Card section.
27. Replace the front fan assembly as instructed in the Fan and Fan Cage section.
28. Replace the CPU card as instructed on in the CPU Card section.
29. Replace the front bezel as instructed in the Front Bezel section.
30. Reconnect all power supplies in the system to the electrical outlet.

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Motherboard

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