SCENE 2go User Manual

June 2022
FARO® SCENE 2go User Manual
Legal Notices

Legal Notices

Release Notice
No part of this publication may be reproduced, or transmitted in any form or by any means without written
permission of FARO Technologies, Inc.
FARO TECHNOLOGIES, INC. MAKES NO WARRANTY, EITHER EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SCENE 2GO, SCENE, FOCUS,
FREESTYLE AND ANY MATERIALS, AND MAKES SUCH MATERIALS AVAILABLE SOLELY ON
AN “AS-IS” BASIS.
IN NO EVENT SHALL FARO TECHNOLOGIES INC. BE LIABLE TO ANYONE FOR SPECIAL,
COLLATERAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH OR
ARISING OUT OF THE PURCHASE OR USE OF THE SCENE 2GO, SCENE, FOCUS, FREESTYLE
OR THEIR MATERIALS. THE SOLE AND EXCLUSIVE LIABILITY TO FARO TECHNOLOGIES,
INC., REGARDLESS OF THE FORM OF ACTION, SHALL NOT EXCEED THE PURCHASE PRICE
OF THE MATERIALS DESCRIBED HEREIN.
THE INFORMATION CONTAINED IN THIS MANUAL IS SUBJECT TO CHANGE WITHOUT
NOTICE AND DOES NOT REPRESENT A COMMITMENT ON THE PART OF FARO
TECHNOLOGIES INC. ACCEPTANCE OF THIS DOCUMENT BY THE CUSTOMER CONSTITUTES
ACKNOWLEDGMENT THAT IF ANY INCONSISTENCY EXISTS BETWEEN THE ENGLISH AND
NON-ENGLISH VERSIONS, THE ENGLISH VERSION TAKES PRECEDENCE.

Copyright Notice
© Copyright 2018- 2022 FARO Technologies Inc..
This product includes third-party and open source resources. For license and copyright information
pertaining to the use of these resources, refer to the following document in the FARO Knowledge Base:
https://knowledge.faro.com/Essentials/General/3rd-Party_Open_Source_License_Information_for_FARO_
Products

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FARO® SCENE 2go User Manual
Table of Contents

Table of Contents

Legal Notices i
Copyright Notice i

Table of Contents ii

Chapter 1: Introduction 1
Overview 1
SCENE 2go compared to WebShare 1

Chapter 2: Installation of the SCENE 2go App 3

Creating data in SCENE 4
Transferring Data to SCENE 2go 4

Chapter 3: SCENE 2go Viewer 6

System requirements for SCENE 2go viewer 6
Starting the SCENE 2go Viewer 7

Chapter 4: Project Overview 8

Featured Box 10
Navigation 10
Actions 10
World Map 11
Project Locations 12
Navigation 12
Project List 12
Project Information 12
Actions 13

Chapter 5: Overview Map 14

Scan Positions 14
Scan groups 15

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FARO® SCENE 2go User Manual
Table of Contents

Scan colorization 16
Returning from Scan View to the Overview Map 16
View Menus 16
Overview Map Settings 17
Coordinate Picker 17
Data Filter Panel 18
Task Panel 18
Errors 20
Action Bar 20
Mini View 21
Overview Map 22
Scan View 22
Mini View Configuration 22
Measure Distances 22
Radial menu 23
Measure Area 24
Radial menu 25
Invalid Area Measurements 25
Delete Measurements 26

Chapter 6: Scan View 27

Scan Positions 27
Compass 28
Scan View Settings 28
Panorama View vs. 3D View 28
Navigating in the Views 30
Virtual Joystick 30
3D Navigation Modes 31
Navigation table 31
Coordinate Picker 32
Data Filter Panel 33
Task Panel 33
Quick Clipping Boxes 35
Mini View 35
Colorize Scan Points 35
Toggle Color Mode 38

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Table of Contents

Measure Distances 39
Radial menu 39
Axes, Angles and Views 40
Invalid Measurements 40
Multi-Scan measurements 41
Results 43
Delete Measurements 43

Chapter 7: Project Content 45

Data Filter Panel 45
Sorting and filtering 45
Open Views and Show Properties 46
Project Content page 46
Scans 46
Annotations 47
Measurements 47
Show Properties 47
Global, and Local coordinates 48
Open View button 48
Common Attributes 48
Scan properties 49
Annotation Properties 50
Measurement Properties 51
Attributesof distance measurements 52

Chapter 8: Settings 53
General settings 53
Overview Map settings 53
Scan Colorization 54
Object Label Icons 54
Visibility 55
Scan View Camera 55
Annotation 55
Scan Position 55
Scan View settings 55
Panorama Image 56
3D View Detail Level 56
Object Label Icons 57
Visibility 58

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Table of Contents

Scan Position 58
Annotation 58
Compass 58
Rendering 58
Scan View settings 58
Panorama Image 59
3D View Detail Level 60
Object Label Icons 60
Visibility 61
Scan Position 61
Annotation 61
Compass 61
Rendering 61

Appendix A: Technical Support A

Appendix B: Implementation Notes C

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FARO® SCENE 2go User Manual
Chapter 1: Introduction

Chapter 1: Introduction

Overview
SCENE 2go makes it easy for you to share read-only scan projects with partners and customers.

SCENE 2go consists of an app and a viewer. The app is installed in SCENE and used to transfer the viewer
and scan projects to the storage media that you choose. The viewer is portable and does not require an
Internet connection for most features.

The SCENE 2go viewer and scan projects are meant to be saved on a USB flash drive and used on a
Windows or macOS device but you can transfer to practically any storage media. You can also transfer to a
folder and then copy the folder to a Windows or macOS tablet or burn on a DVD.

SCENE 2go compared to WebShare

SCENE 2go has some similarities to WebShare. If you are familiar with WebShare, then you have a head
start with SCENE 2go. Here is a summary of the main differences between the two products.

SCENE 2go WebShare

You must download and install the Everything needed to export and
SCENE 2go app before you can upload projects to WebShare is
Preparing the SCENE transfer a project to the viewer. provided by SCENE.
project
No user account is needed to view You must have a WebShare account
projects in the SCENE 2go viewer. before uploading your project.
The project is saved together with the An active Internet connection and a
Environment
viewer. No Internet connection is web browser are needed to view the
needed. project.
Annotations created in SCENE can be Annotations created in SCENE can be
Annotations
viewed, but new annotations cannot be viewed, and new annotations can be
created in the viewer. created in the browser.
Measurements created in SCENE can Measurements created in SCENE can
Measurements be viewed in the viewer, and be viewed in the browser, and
temporary measurements can be permanent measurements can be
created. created.
You can view only a single scan in You can view multiple scans in 3D. A
3D View
3D. The 3D View is instantly preprocessing step (“Create 3D Data”)
available; no preprocessing is required. is required before using the 3D View.

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FARO® SCENE 2go User Manual
Chapter 1: Introduction

SCENE 2go WebShare

You can view existing clipping boxes
You can view and create clipping
Clipping Boxes and you can create quick clipping
boxes.
boxes that cannot be saved.

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FARO® SCENE 2go User Manual
Chapter 2: Installation of the SCENE 2go App

Chapter 2: Installation of the SCENE 2go App

Requirements
SCENE 2go app: SCENE with a valid license (including the trial period).

SCENE 2go viewer: No license is required.

Installataion

1. Open SCENE.

2. Click the App icon in the Workflow Bar to open the Apps toolbar.

3. In the Apps toolbar, click icon to open the App Manager.

4. Uninstall any older version of SCENE 2go by clicking button .

5. Go to theFARO Knowledge Base and download the SCENE 2go app.

6. In the App Manager, click button , then select the .fpp file that you downloaded from the
App Center.

7. Close the Apps window.

The toolbar in SCENE now shows an icon for SCENE 2go. If you open the drop-down menu, the options
for SCENE 2go are shown.

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FARO® SCENE 2go User Manual
Chapter 2: Installation of the SCENE 2go App

Creating data in SCENE

Before using a scan project in SCENE 2go, you must use the SCENE software to create data in SCENE 2go
format for the project.

NOTE: SCENE 2go uses the same data format as WebShare. If you have already created data for
WebShare, you may skip to Transferring Data to SCENE 2go below.

To create the SCENE 2go data:

1. Open your scan project in SCENE.

2. In the Apps pane, select SCENE 2go > Create SCENE 2go data.

3. Adjust the Export and Project settings according to your needs, then select Export. (You can learn
more about these settings in the Export chapter of the SCENE User Manual.) Depending on the
number of scans in the project and on the export options you choose, this can take a long time.

After the export data is successfully created, a message is shown. Now, you can transfer the data to your
USB flash drive or other storage media. Note that if you make any changes to your SCENE project after you
create the SCENE 2go data, those changes will not be visible when you transfer the data. If you want the
changes to be visible in SCENE 2go, you must create the data again.

Transferring Data to SCENE 2go

Use the instructions below to transfer the project to a USB flash drive or other storage media after you have
created the SCENE 2go data as explained in Creating data in SCENE above.

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FARO® SCENE 2go User Manual
Chapter 2: Installation of the SCENE 2go App

NOTE: If you make any changes to the project in SCENE after you create the SCENE 2go data, you need
to recreate the data before transferring the project.

1. In SCENE, open the scan project that you want to transfer.

2. Select the Transfer SCENE 2go Data menu entry. The Transfer SCENE 2go Data window opens.

3. Click the [...] button to browse to the folder where you want to save the SCENE 2go data. Usually this
is a folder on a USB flash drive or other portable device. You can also transfer to a folder on your
computer and then burn that folder onto a DVD if the scan project is not too large. (Note that running
from a DVD is very slow.)

4. Select Copy all linked files if you want to put files referenced by links onto the USB flash drive, e.g.,
links in annotations (documentation objects). The files will open automatically when the user clicks on
the link in the annotation’s context menu or property page in the SCENE 2go viewer.

5. Click Transfer Data to start the data transfer. The SCENE 2go viewer files are transferred as well if
they're not already present in the destination folder.

When the transfer is complete, the Transfer Result window opens. There, you can see some information
about the transfer and can use the Open in SCENE 2go button to open the transferred project in the SCENE
2go viewer.

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FARO® SCENE 2go User Manual
Chapter 3: SCENE 2go Viewer

Chapter 3: SCENE 2go Viewer

The SCENE 2go Viewer provides the following options:

l Project Overview that lets you choose the project you want to view

l Overview Map that shows you all the scans in the project in relation to each other

l Scan View where you can explore individual scan panoramas and 3D Views, as well as make
measurements.

l Project Content page on which you can explore information about the project

l Settings page on which you can set viewer preferences

System requirements for SCENE 2go viewer

The SCENE 2go viewer is supported on the following operating systems:

Windows:

• Windows 7
• Windows 8
• Windows 8.1
• Windows 10
• Windows 11
32 bit versions of Windows are not recommended.

You need at least 2GB of RAM and an SSE2 capable CPU (Intel Pentium 4 or AMD Athlon 64 and later).

Mac:

• OS X 10.11 El Capitan
• macOS 10.12 Sierra
• macOS 10.13 High Sierra
• macOS 10.14 Mojave
Only 64 bit versions are supported.

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Chapter 3: SCENE 2go Viewer

Starting the SCENE 2go Viewer

Open the folder on the USB flash drive or other storage media that contains the viewer and the scan
projects.

1. Double-click the file Start SCENE 2go on Windows.bat. For macOS, double-click Start SCENE
2go on Mac.command.

2. Confirm any warning messages which might appear.

SCENE 2go opens with an overview of the transferred projects. The functionality is similar to WebShare,
but you do not need to log in.

The available features of the project depend on the settings that were made in the Export window in
SCENE. For example, if you exported the project with a Layout Plan, the plan will be shown in the
Overview Map in SCENE 2go.

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FARO® SCENE 2go User Manual
Chapter 4: Project Overview

Chapter 4: Project Overview

When you start SCENE 2go, the starting page is the Project Overview. It shows all projects that the viewer
can access.

The Project Overview consists of several parts:

Project Overview, top section

① Header bar
You can change the way the Project Overview is displayed by clicking on the following buttons in the top
right corner:

Select the language in which SCENE 2go is shown. When the current icon is shown, SCENE 2go is
displayed in English.

The Help button provides access to the documentation.

Retract or expand the Task Panel.

② Task Panel

Overview Map

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Scan View

Project Content

Settings

③ Information Bar
Shows release version information and a link to a page containing legal notices for the use of SCENE 2go.

④ Displaying Options
The Task Panel shows the tasks belonging to the view shown in the main part of the window, for example
the Project Overview or the Overview Map.

Click to toggle the Featured Box of the most relevant projects.

Click to toggle the World Map.

Click to display the projects in a list view.

Click to display the projects in a thumbnail view.

⑤ Featured Box
Contains previews of projects that were marked as featured when the SCENE 2go data was created.

Below the Featured sections the other projects are displayed either in a list view or a tile view. You can sort
the Project List by clicking the Sort by: Project Name button, and change between the List View and the
Thumbnail View.

Projects can be marked as featured in the WebShare Export dialog in SCENE.

⑥ Info, Open Project

Shows the Project Details page which contains project-related information such as description, the
number of scans, etc

Opens the project

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Chapter 4: Project Overview

Featured Box

Figure 4-1 Featured Box

A large preview image is displayed for each featured project in the Featured Box. Projects can be marked as
featured in the WebShare Export dialog in SCENE.

Navigation
Use the and the buttons inside the Featured Box to switch to the next or previous project. If there are
no featured projects, the box is not displayed.

Actions
From the Featured Box you can open the Overview Map on page 14 of the project by clicking on the
button. Click the button to display project information. This includes the full project description, the
number of scans, location on the world map, etc.

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Chapter 4: Project Overview

Figure 4-2 Complete project information

World Map

Figure 4-3 World Map

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Chapter 4: Project Overview

Project Locations

In the world map, the location of a project is represented by the icon. Click the icon to see a small popup
with the project name and some other information.

You can open the project in two ways:

• Double-click the icon of the project.

• Click the icon inside the project popup.

In both cases, the Overview Map opens.

Depending on the zoom level, nearby project locations might not be displayed separately. These projects are
shown in a group. The group is visualized as a colored circle . The number of grouped projects is shown
in the circle.

By clicking on a group, the zoom level is increased so that the individual projects can be selected.

Navigation
You can drag the map with the mouse to change the position.

To change the zoom level of the map, use the zoom icon or click into the map and use the scroll wheel of
your mouse. If your PC has an Internet connection, additional zoom levels are available.

Project List
You can change the way the Project List is displayed by clicking on the following buttons in the top right
corner of the Project Overview:

Displays the Project List as a list.

Displays the Project List as thumbnails.

Project Information
Each project is represented in a box. The box contains the following information:

l Preview image

l Name

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Chapter 4: Project Overview

l Description (only list view)

l Number of scans

l Recording period

l Date and time of the last modification

l Latitude and longitude of the project's location

Actions
From the Project List you can open the project by clicking on the icon. The Overview Map on page 14 is
displayed.

By clicking on the icon the complete project information is displayed. This includes the full project
description, the number of scans, etc.

Click the icon to show the project's location in the World Map.

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FARO® SCENE 2go User Manual
Chapter 5: Overview Map

Chapter 5: Overview Map

The Overview Map provides an overview of the selected scan project. Open a project by clicking for the
project displayed in the Featured Box or in the Project List.

Overview Map

Scan Positions

All scan positions are shown by an icon. Its color varies and can either indicate the elevation of the
device that made the scan, or the time that the scan was made (You can set this in the Scan Colorization on
page 54 section of the settings). Below each icon, a label with the scan's name is shown. Because the width
of the label is limited, longer names are truncated. You can hover over the label to get a tooltip with the
complete name.

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Chapter 5: Overview Map

Scan groups
Depending on the resolution in which the Overview Map is shown, scan markers may be merged to groups
to keep the Overview Map uncluttered. Groups of scans are shown by a group icon. The color of the icon
depends on the height or age of the scans (from red to blue) in the group. If the “Individual” option is
selected in the Scan Colorization on page 54 settings, the average age and height of the included scans is
used.

The number in the icon shows the number of scans in the group.

Each scan can be seen by zooming in or selecting the group icon.

When zoomed out, moving the mouse pointer over a group highlights the scan area if “Create Scan
Overlays” was enabled when the SCENE 2go data was created. See the SCENE user manual for more
information.

Clicking on the scan icon displays the radial menu with the following features

• A preview of the Panorama View

• The Open Panorama View button

• The Open 3D View button , if

supported on your PC

• The Show Properties on page 47

button

• The Show Scan Colorization button

Double-clicking the icon opens the corresponding Panorama View.

If you open the radial menu for a

documentation object, the menu displays the
Open Documentation Object button
instead of the Scan Colorization button .
Clicking on this button opens the link to the
documentation object.

Clicking on the button opens the

properties page of the documentation object
instead of the scan project.

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Chapter 5: Overview Map

Scan colorization
In this mode, the scan points that the scan contributed to the Overview Map are colored. This feature is only
available if it was activated in the project data creation dialog in SCENE.

The color is either based on the recording date of the scan, or on its Z coordinate (“elevation”), and can be
changed in the Action Bar or in the Overview Map Settings.

Returning from Scan View to the Overview Map

When you return to the Overview Map after viewing a scan in the Scan View, the scan position icon and its
label are displayed in orange and a blue triangle shows the angle of view you had before you left the Scan
View.

Figure 5-1 Scan position icon after viewing the scan

View Menus
At the upper left side, the Data Filter Panel on page 45 button is displayed.

At the lower left side, the Action Bar on page 20 Toggle button is displayed.

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Chapter 5: Overview Map

Overview Map Settings

In the Overview Map settings on page 53, you can adjust the behavior and appearance of the Overview Map.
For example, you can alter the scan colorization setting.

Coordinate Picker
With the coordinate picker, you can mark an important point in the Overview Map and show its coordinates.
The coordinate picker is shown as an orange thumbtack.

(The Overview Map also shows the point that was picked in the Scan View, but a point picked in the
Overview Map is not visible in the Scan View.)

Figure 5-2 Coordinate picker in the Overview Map.

Click the point you want to pick in the Overview Map. If a point was picked before, the new point will
supersede it.

The point is marked with an orange thumbtack icon symbol. The thumbtack icon can be removed by
clicking the corresponding icon in the status bar.

In the status bar of the Overview Map, the position of the picked point is displayed. The Z coordinate
(elevation) of points picked in the Overview Map is always 0.

Click the copy button in the status bar to copy the coordinates to your computer's clipboard.

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Chapter 5: Overview Map

Data Filter Panel

If your project has categories or tags, the Data Filter Panel enables you to show or hide Categories or Tags
in the Overview Map on page 14, Scan View on page 27 and Project Content on page 45 view. This may be
an advantage especially in extensive projects that get crowded when showing all contained objects or when
you work on a part of the project and don't need the entire information. Note that categories and tags can
only be created in WebShare. This means that categories and tags will only be found in projects for which a
WebShare data import was carried out in SCENE before the creation of the SCENE 2go project data.

Click the icon to open the Data Filter Panel.

Task Panel
To perform a task, select it from the Task Panel. Each step of a task has a short description. The example
below shows function Measure Area in the Overview Map.

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Chapter 5: Overview Map

Figure 5-3 Task Panel Example

① Active step. You can only perform the currently activated step. To proceed to the next task step, click
the next step to activate it. To return to the previous step, click it.

② This step was not opened yet.

③ Click Cancel to cancel this task. The task closes and the Task Panel is reactivated. All changes are
discarded.

④ Click OK to complete this task.

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Chapter 5: Overview Map

Errors
If you try to finish a task without completing all mandatory steps, or some steps are invalid, you will be
informed. Complete all the steps and retry.

Only content that you added in the SCENE 2go viewer can be modified; all other content is read-only. If
you try to remove or edit read-only content, the selected object has a lock symbol. Additionally, a warning
informs you that those objects won't be processed in the task. If only write-protected objects are selected,
the warning becomes an error and the task cannot be completed without changing the selection.

Action Bar
The Action Bar Toggle button is found in the lower left corner of the Overview Map. Click the Action Bar
Toggle button ⑦ to open the Action Bar.

Figure 5-4 Action Bar

① Show / hide button.

Click this button to open a menu that contains buttons for showing and hiding various kinds of objects.

⑪ Show / Hide scan icons

⑫ Show / Hide measurements

⑬ Show / Hide annotations

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Chapter 5: Overview Map

Zoom In / Out buttons

② Zoom in

③ Zoom out
④ Show All button. Resets the view to show the entire Overview Map.

⑤ Opens a Mini View showing the Scan View.

⑥ Layer Settings button.

Click this button to see the available map layers. Scan point layers have a small scanner symbol in front
of them. Layout plan layers have a small floor layout symbol in front of them. Which layers are
available depends on the layer settings set in the project data creation dialog in SCENE.

⑧ Show / Hide the layer

⑨ Decrease the opacity of the layer

⑩ Increase the opacity of the layer

Mini View
There might be times when you would like to see the Overview Map and one scan simultaneously. If so,
you can open a second, smaller window over the main window; the Mini View. The same function exists for
the Scan View. There, you can open the Overview Map in a smaller window.

Figure 5-5 Overview Map with a Mini View showing

the Scan View

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Chapter 5: Overview Map

Overview Map
The Overview Map can show the Scan View as a Mini View in the top left corner. The small Scan View is
handled in the same way as the full-screen Scan View; you can move and rotate the view, and
measurements and annotations are displayed and can be clicked. You can also click the 3D button to open
the 3D View.

The Scan View can be used, for example, to focus objects in the Overview Map, or to pick a coordinate
with the coordinate picker and view the position in both views.

The Mini View is opened by clicking the Scan View button in the Action Bar on page 20. Clicking the
button opens a Scan View as Mini View and opens the scan that is closest to the current center of the map.
If the Mini View is already open, it opens the scan closest to the current center of the map.

Scan View
The Scan View can show the Overview Map as a Mini View in the top left corner. The small Overview
Map is handled in the same way as the full-screen Overview Map; you can move the view, and
measurements and annotations are displayed and can be clicked.

The Overview Map is used to load other scans, or to focus objects in the Scan View.

The Mini View is opened by clicking the Overview Map button in the Action Bar.

Mini View Configuration

The Mini View has three buttons:

• Swap View button swaps the views shown in the Mini View and the Main Window.

• Toggle View Size button

• Close Mini View button

When navigating to a view other than the Scan View or Overview Map, the Mini View is closed
automatically.

Measure Distances
With this task, you can create point-to-point measurements. Note that the measurements cannot be saved,
and thus are lost when the SCENE 2go viewer is closed.

Point-to-point measurements compute and display the distances and angles between points you select. A
point-to-point measurement can consist of numerous points. The distance between each pair of points and
the overall distance of all points is computed.

Select the Measure Distance task from the Task Panel.

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Chapter 5: Overview Map

1. Select points: Select at least two

measurement points. The XYZ
coordinates of each selected point are
shown in the task step. After picking three
points, the checkbox Connect end points
appears. Select this option if you want to
measure the perimeter of an area.

Delete points:

If you mis-clicked while measuring, you

can remove the wrong measurement
point by clicking the X button.

2. Enter Name: (optional) Provide a name for

the measurement and click OK to finish.

The distances of all measurement segments and the

overall distance are shown in their own labels. If a label
hides a point of interest in the background, you can drag
the label to a better position on the screen.

Figure 5-6 Point-to-point measurement

Radial menu
Click any part of the measurement to open its radial menu.

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Shows the Property page for the object.

Switches between the viewing mode showing the

distance labels for the individual measurement
segments and the viewing mode showing the axis
segments and angles.

Deletes the object after you confirm the deletion.

Figure 5-7 Radial menu

Measure Area
With this task, you can create area measurements in the Overview Map.

Open the Overview Map for the project and select Measure Area from the Task Panel.

1. Select points: Select at least three points.

The XYZ coordinates of each selected
point are shown in the task step. Start
point and end point are connected
automatically.

Delete points:

If you mis-clicked while measuring, you

can delete the wrong measurement point
by clicking the X button.

2. Enter Name: (optional) Provide a name for

the measurement.

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Chapter 5: Overview Map

Figure 5-8 Completed area measurement

Radial menu
Click any part of the area’s perimeter or labels to open its radial menu.

Shows the Property page for the object.

Toggles the distance labels for the

individual measurement segments on and off.

Deletes the object after you confirm the

deletion.

Figure 5-9 Radial menu

Invalid Area Measurements

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Invalid area measurements occur when the

measurement segments intersect themselves.
No valid area value can be calculated in this
case and the area is colored red.

Figure 5-10 Invalid area Measurement

Delete Measurements
With this task, you can delete measurements that you added in SCENE 2go.

NOTE: Measurements or other objects created in SCENE and transferred with the SCENE 2go app
cannot be deleted.

Select the Delete task from the Task Panel.

1. Select objects: Select the objects you want to

delete:

n Click Select Object, then click the

objects you want to delete.
You can de-select objects by clicking
them again.

n Click the Rectangular + button, then

mark the area that contains the objects
you want to delete.
You can de-select objects with the
Rectangular - Selection button.

2. The selected objects are highlighted, and

their names are shown in the task step.

3. Use the X button to de-select an object. Figure 5-11 Delete Objects

4. Click OK to delete the selected objects.

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Chapter 6: Scan View

Chapter 6: Scan View

The Scan View shows a Panorama View (360º) of a scan, or a 3D View of a scan in the Main Window. You
can open the scan view as follows.

In the Task Panel, select the category Projects, and open the project you’re interested in.

Then, proceed as follows to open the Scan View:

l Click icon in the Task Panel.

or

l Double-click a scan marker in the Overview Map.

or

l Click a scan marker in the Overview Map and click icon .

NOTE: If you click the Scan View category of a project without previously opening a scan, the Panorama
View of the project’s central scan is shown.

Use the mouse to navigate in the view. For more detailed information see Navigating in the Views on
page 30.

Other scan positions are marked with scan markers .

Scan Positions

All scan positions are displayed with an icon. Below each icon, a label with the scan's name is shown.
Because the width of the label is limited, longer names are truncated, but you can hover over the icon to get
a tooltip with the complete name.

Clicking on the icon displays the radial menu with:

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Chapter 6: Scan View

l A preview of the scan.

l The Open Panorama View button .

l The Open 3D View button , if

supported on your PC.

l The Show Properties on page 47 button

.

l The Show Scan Colorization button .

Compass
To ensure that the compass orientation is correct, the scan must be aligned correctly in SCENE before
transferring the project to SCENE 2go. The Y-axis is assumed to be “North” in the scan.

In the Scan View Settings page, you can set whether the compass should be displayed. The compass can
also be toggled on/off in the Scan View's Action Bar.

Scan View Settings

In the Scan View Settings page, you can adjust the behavior and appearance of the Scan View. For example,
you can alter the image size of the displayed panorama images.

Panorama View vs. 3D View

Panorama and 3D are the two views available in the Scan View. Panorama View lets you see the scan as a
360 degree photograph from one viewpoint. 3D View enables you to actually change the point of view from
which you are looking at the scan. For example, you can move away from the center of the scan, turn
around and look past it.

The 3D View shows individual scans in 3D, without any preprocessing. Depending on your hardware, the
3D View might not be available.

NOTE: If the 3D View is not available or does not work correctly, check to ensure that your graphics
card driver has the most current version.

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Chapter 6: Scan View

Figure 6-1 A scan in Panorama View

Switch to the 3D View by clicking the 3D button which is found in the following places:

l In the top right corner of the Panorama View

l In the radial menu of objects such as scans and annotations

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Figure 6-2 A scan in 3D View

The figure above shows the same scan in the 3D View, with a default sky image as background. Note that
the 3D button in the top right corner is highlighted blue.

Navigating in the Views

There are various methods for navigating in the Panorama and the 3D View. The navigation behavior and
controls are similar, but not identical.

Differences between Navigation in the Panorama View and 3D

View
When using the Panorama View, you can change the angle from which you look at the scan (up, down,
right, left). In the 3D View you can change not only the angle, but also the position from which you view
the scan. Note that in the Panorama View the scan rotates in the direction of mouse movement, while in the
3D View the scan rotates in the opposite direction. You can navigate using the mouse, the keyboard or a
combination of the two. See the table below for a list of actions. Note that a few actions are available only
in one view or the other.

Virtual Joystick
On a touch-screen device you can use a virtual joystick to move forward and backward.

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Chapter 6: Scan View

The virtual joystick is available on touch screens and enables forward and backward movements. The virtual
joystick can be activated with a long press anywhere in the Main Window as long as there is a certain
distance to the window borders. This means you can use the virtual joystick with your left or right hand.

Changing the Zoom

To increase the zoom level with a mouse, scroll the mouse wheel upwards.
To decrease the zoom level with a mouse, scroll the mouse wheel downwards.

To increase the zoom level with a touch screen, hold down two fingers inside the Main Window and then
spread them apart.
To decrease the zoom level with a touch screen, hold down two fingers inside the Main Window and then
pinch them together.

3D Navigation Modes
SCENE 2go provides four different navigation modes when viewing in 3D: Fly , Examine , Smart
, and Walk mode. In walk mode, the elevation of the camera does not change. This is for example useful
when exploring a certain story of a building.

Action Fly mode Examine mode Smart mode Walk Mode

Rotate scan around your Click and Click inside circle

NA Click and drag
viewpoint drag and drag

Rotate scan around Click outside circle

NA Click and drag NA
rotation point and drag

See Select Button and Action Bar (3D Mode) on page 33 to learn how to set the navigation mode.

Predefined views

Click in the upper right corner to open the drop-down menu and select the option you want. You can
change the position and viewing direction to view the project from top, bottom, right, front or back.

NOTE: Double-click a scan point to fly to a location. WebShare will then zoom into the view and close to
the selected scan point.

Navigation table
The table below summarizes the various navigation actions. (MB = mouse button pressed.)

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Action Mouse Touch Screen Virtual Joystick Keyboard

Swipe with one Swipe with other

Rotate left MB + drag
finger finger

Pan camera in Middle MB + Swipe with two

opposite direction move fingers

Hold and move

Move forward Right MB + up W / Arrow up
finger upwards

Hold and move

Move backward Right MB + down S / Arrow down
finger downwards

Spread with two

Zoom in Mouse wheel up + (numeric keypad)
fingers

Mouse wheel Pinch with two

Zoom out - (numeric keypad)
down fingers

Double-click scan Double tap on

Fly to point
point scan point

Focus object/Fly Double-click Double tap on

to scan origin object object

Look up I

Look down K

Look left J

Look right L

Move left A / Arrow left

Move right D / Arrow right

Move up R / Page up

Move down F / Page down

SHIFT + movement
Faster movement
key:

Coordinate Picker
You can use the Coordinate Picker in the Scan View as you can in the Overview Map. Refer to Coordinate
Picker for more information.

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Chapter 6: Scan View

Note, though, that some scan views have areas that have no coordinates. These are areas such as the sky, or
other areas that did not reflect the laser light during the scan. If you try to pick an area without coordinates,
the thumbtack icon will turn red. The thumbtack icon can be removed by clicking the corresponding icon in
the status bar.

Data Filter Panel

The Data Filter Panel in the Scan View functions as it does in the Overview Map. Refer to Data Filter
Panel on page 18 for more information

Task Panel
The Task Panel in the Scan View functions as it does in the Overview Map. Refer to Task Panel for more
information.

Select Button and Action Bar (3D Mode)

The Select button is found in the lower left corner of the Scan View.

Clicking the Select button opens the Action Bar. In 3D mode the Action Bar looks like this:

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Figure 6-3 Action Bar

Show / hide button.

Click this button to open a horizontal menu that contains buttons for
showing and hiding various kinds of objects.
Show / Hide compass

Show / Hide scan icons

Show / Hide measurements
Show / Hide annotations
Show / Hide orthophotos
Show / Hide clipping box planes
Enable / Disable all clipping boxes
Quick Clipping Boxes
Opens a Mini View showing the Overview Map.
Toggle Gap Filling
The gap filler fills gaps between scan points that are physically close to
each other.
Colorize scan points
Toggle Color Mode
Set the 3D navigation mode
Fly mode

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Chapter 6: Scan View

Examine Mode
Smart Mode
Walk Mode

Quick Clipping Boxes

To open the Quick Clipping dialog, click icon in the Action Bar.

In SCENE 2go, you cannot create clipping boxes. If a clipping box was created in SCENE, it is also visible
in the 3D view. However, you can create a quick clipping box in a scan that allows you to clip an area of the
scan point cloud. The quick clipping box is created in the center of the screen.

Quick Clipping removes all other existing clipping boxes while active.

You cannot save the quick clipping box. It is removed when you click the Close button. However, the
Remember Settings button in the Quick Clipping toolbar allows saving the state of the Quick Clipping box
for the next time it is used.

Figure 6-4 Quick Clipping Remember Setting Button

Click icon in the Quick Clipping dialog to open a screen help with information on the icons and
elements in the dialog.

Mini View
The Mini View in the Scan View functions as it does in the Overview Map. Refer to Mini View on page 21
for more information.

Colorize Scan Points

In the 3D view, you can temporarily change the color of the scan points based on elevation, X or Y
coordinate, or distance to camera. This may be useful in a scan where you want to highlight small variations
in a surface, or want to compare parts of a scan that are physically distant.

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Figure 6-5 3D view with original color Figure 6-6 3D view colorized according to elevation

To Colorize Scan Points

1. Click the select button, and then the colorize button.

The colorize window opens.

2. Set the values as appropriate for your situation. The 3D view will respond to your changes in real-time,
so you can adjust the values until the result highlights what you want to see best. Click reset to return
do default values.

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Figure 6-7 Colorize Scan Points

① Reset to default values

② Colorization type

③ Maximum value

④ Ranger slider

⑤ Minimum value

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Chapter 6: Scan View

Toggle Color Mode

Color mode: This mode

shows the scan with the
colors that were
photographically recorded
during the scan.

Figure 6-8 Color mode

In the mixture mode,

clicking the Increase
color button will step by
step increase the color
value. Clicking the
Increase intensity button
will step by step increase
the intensity value.

Figure 6-9 Mixture mode

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Chapter 6: Scan View

Intensity mode: Intensity

a is measure of the
amount of laser light that
was reflected by a surface
during scanning.

Figure 6-10 Intensity Mode

This representation of intensity uses gray scale to show the differences in reflection, with the areas that
reflected more shown lighter than areas that reflected less. The amount of light reflected by an object varies
considerably depending on the type of material, color, and orientation to the scanner. This mode is often
useful when looking at areas of a scan that were too dark to photograph clearly.

NOTE: The color mode has no affect on Scan colorization on page 16.

Measure Distances
The measurement task functions as it does in the Overview Map. See Measure Distances on page 22 for
more information.

Note that you can switch between the 3D View and the Panorama View during the measurement using the
3D button in the top right corner or the radial menu of a scan.

Radial menu
Click any part of the measurement to open its radial menu.

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Chapter 6: Scan View

Switches to the Panorama View, focusing the

selected measurement.

Switches to the 3D View, focusing the selected

measurement.

Shows the Property page for the object.

Switches between the viewing mode showing the

distance labels for the individual measurement
segments and the viewing mode showing the axis
segments and angles.

Deletes the object after you confirm the deletion. Figure 6-11 Radial menu

Axes, Angles and Views

This view takes the points you measured and shows some additional information about their relationships to
each other, including the distance between the first and last point, and their relative vertical and horizontal
distance from each other. The figure below may help to make these concepts clearer.

1 cm

2.25 cm

Vertical = 2 cm

Start to End = 3 cm

Horizontal = 2.24 cm

Along the x-axis = 1 cm

Along the y-axis = 2 cm

Invalid Measurements
Invalid measurements occur when a picked measurement point does not correspond to an actual scan point.

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Invalid measurement points are indicated by a red dot. Invalid measurement segments are indicated by a red
dashed line.

Figure 6-12 Invalid measurement

Multi-Scan measurements
Some measurements can't be made in a single scan. You might need to jump to a second scan, maybe even a
third scan, and continue with the measurement there. This is possible with the multi-scan measurement.

1. Open the scan in which you want to begin the measurement.

2. In the Task Panel, click Measure Distance.

Pick measurement points in the first scan

3. Start to pick the points that are accessible in the scan. To switch to another scan and continue the
measurement there, do one of the following:

• Click the scan icon and open the scan’s Panorama View.

• Click any scan icon, click the Overview Map icon, click another scan icon and open the scan’s
Panorama View.

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Switch to another scan via its scan icon

Pick measurement points in the second scan

4. Continue picking measurement points in the next scans.

Measurement points shown in the Task Panel

Clicking the button associated with a measurement point in the task step will open the Panorama View of
the scan where the point was picked and focus the measurement in it.

To finish the measurement, continue with the next task steps, then click OK.

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Results

Figure 6-13 Measurement points

The multi-scan measurement is shown in all scans which contributed at least one point to the measurement.

In a multi-scan measurement, the measurement points in the scans which are currently not opened are shown
larger and have an arrow attached to it.

Double-clicking on one of the measurement points will open the corresponding scan in the Panorama View
and focus the measurement in it.

NOTE: No points can be picked in the Overview Map itself since 3D points are required. The finished
measurement also won't be shown in the Overview Map.

Delete Measurements
With this task, you can delete measurements that you added in SCENE 2go.

NOTE: Measurements or other objects created in SCENE and transferred with the SCENE 2go app
cannot be deleted.

Select the Delete task from the Task Panel.

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Chapter 6: Scan View

1. Select objects: Select the objects you want to

delete:

n Click Select Object, then click the

objects you want to delete.
You can de-select objects by clicking
them again.

n Click the Rectangular + button, then

mark the area that contains the objects
you want to delete.
You can de-select objects with the
Rectangular - Selection button.

2. The selected objects are highlighted, and

their names are shown in the task step.

3. Use the X button to de-select an object. Figure 6-14 Delete Objects

4. Click OK to delete the selected objects.

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Chapter 7: Project Content

Chapter 7: Project Content

The Project Content page offers an overview of the scans, annotations, and measurements of a scan project.
To keep things clear even in large projects, several sorting and filtering methods are available.

Data Filter Panel

The Data Filter Panel in the Project Content view functions as it does in the Overview Map. Refer to Data
Filter Panel on page 18 for more information

Sorting and filtering

① Sort By Name: Click the button to open a selection which shows the sortable column headers. Click the
small arrow icon to sort in ascending or descending order.

② Configure table: Click the button to open a selection which shows the available attributes.

③ Find: Enter a search term to find a specific object.

④ Table header: Clicking one of the headers will sort the column's content in ascending or descending
order.

The search does not affect invisible columns. Thus it is possible to hide the tags column to ignore this
column during search.

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The search complies to the currently active data filters. If only objects of category “ABC” are shown (see
Data Filter Panel on the previous page), it is not possible to find objects of category XYZ.

Open Views and Show Properties

Click the dropdown as shown to open a menu with the following menu entries. Some items may not be
available, depending on the object type.

• Show the object in the Panorama View

• Show the object in the 3D View

• Show the object in the Overview Map

• Open the Properties page of the object

Project Content page

Scans

Figure 7-1 Project Content with scan list

For scans, a preview image is displayed. Clicking on a scan's preview image will show a bigger preview.

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Chapter 7: Project Content

Figure 7-2 Scan preview

Use the and buttons to switch to the next or previous scan.

In the footer, the following actions are available:

• Show the scan in the Panorama View

• Show the scan in the 3D View

• Show the scan in the Overview Map

• Open the Properties page of the scan

• Click the Color Mode button to toggle between color and intensity image

• Click the Close button to close the preview

Annotations
Annotations that were exported when creating the SCENE 2go data are found here.

Measurements
Only measurements that were exported when creating the SCENE 2go data are found here. The temporary
measurements that you make in the viewer are not shown here.

Show Properties
Every scan, annotation, and measurement has its own property page.

• In the Overview Map and Scan View, you can open the property page by clicking on an object and
then selecting in the radial menu.

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• In the Project Content page, you can open the property page by selecting in the object's View
column.

There are similarities among the different Property pages.

Global, and Local coordinates

Each scan has a local coordinate system, with the origin at the point from which the scan was taken. The
global coordinate system is valid for all the scans in the project, with the origin at a point defined by the
person who prepared the project in SCENE.

Click the Copy button next to the object's position attribute to copy the coordinates to your computer's
clipboard.

Open View button

Figure 7-3 Open View

To see the object in a specific view, click the Open View button and select the view in the dropdown menu.

Common Attributes
All property pages have the following attributes:

Name: The name of the object.

Category: The name of the category (if any) the object belongs to.

Tags: The names of the tags (if any) which were assigned to this object.

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Scan properties

Figure 7-4 Scan properties with the preview of the scan

Global and Local button: Click the Global button to see the global coordinates of the object, or the Local
button to see the local coordinates.

NOTE: The Local coordinate button is disabled if local and global coordinate systems are the same.

Recorded: Date and time when the scan was recorded.

Last modified: Date and time when the scan was recently modified.

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Annotation Properties

Figure 7-5 Annotation properties, upper part

Global and Local button: Click the Global button to see the global coordinates of the object, or the Local
button to see the local coordinates.

NOTE: The Local coordinate button is disabled if local and global coordinate systems are the same.

Links: Shows any hyperlinks attached to the annotation. Click the link text to open the target of the link in
the computer’s standard application for that file.

Description: A description for this annotation.

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Measurement Properties

Figure 7-6 Measurement properties, upper part

Global and Local button: Those two buttons are linked with the Measurement points line. Click the Global
button to see the global coordinates of the object, or the Local button to see the local coordinates.

Links: The hyperlinks (if any) of the measurement.

Description: A description for this measurement.

Segments: The lengths of each measurement segment.

Measurement points: The x, y, and z position of each measurement point. For measurements made in the
Overview Map, the z position will always be 0.

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Attributes
of distance measurements
Total: The overall length of the measurement.

Start to end point: The length between start and end point.

Horizontal: The horizontal difference between the start and end point.

Vertical: The vertical (z-axis) difference between the start and end point

Along the x-axis: The length difference between start and end point in the x-axis.

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Chapter 8: Settings

Chapter 8: Settings

NOTE: The settings are stored locally on the PC or tablet where you run the SCENE 2go viewer. When
running the viewer on a different device, the default settings are used until you change them on
that device.

General settings
1. In the Task Panel, select Settings > General.

The following settings can be changed:

n Open the drop-down list Language and select one of the available languages.

n Length Unit, Area Unit: These units are used in the Overview Map and the Scan View for
example to display measurements.

n Angle Unit: This unit is used for the compass shown in the Scan View and the angle view of
measurements.

2. Click the OK button in the task description to save the settings.

NOTE: You can reset the settings in this page to the defaults by clicking Reset to Default Settings. Click
OK to save the defaults.

Overview Map settings

With this task, you change the settings used in the Overview Map.

NOTE: Many of these settings can also be changed by using the Action Bar in the Overview Map

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1. In the Task Panel, select Settings > Overview Map.

2. Edit settings: In the Main Window, the settings listed below can be changed.

3. Click OK to save the changed settings.

Scan Colorization
Choose if scan points should be colorized by elevation or recording time.

NOTE: The sub-settings Average/Minimum/Maximum/Individual only apply when moving the mouse
over a scan group. On touch screens, they have no effect.

l Average: The scan points of all scans within the group are colorized by their average elevation or
recording time. All scans get the same color.

l Minimum, Maximum: The minimum or maximum elevation or recording time determines the color.

l Individual: The points of each scan are colorized individually, depending on the scan's elevation or
recording time.

Object Label Icons

l Do not display icon: Select this if you do not want any icon to be displayed.

l Display object category: Select this if you want a colored rhombus to be displayed for the category.

l Display object write-protection status: Select this if you want write-protected objects to be marked
with a lock symbol.

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Visibility

Scan View Camera

Show the current position of the camera in the Scan
View. The camera's angle of view is visualized with a
blue triangle.

Annotation
Show Area: Show the area overlay of an area
annotation instead of just its label. (Area annotations
will only exist in projects imported from WebShare.
They cannot be created in SCENE 2go.)

Scan Position
Figure 8-1 Visibility settings
Scan name: Show the label with the scan's name
below the scan position icon.

Activate the checkbox to show all objects of that type.

NOTE: You can reset the settings in this page to the defaults by clicking Reset to Default Settings. Click
OK to save the defaults.

Scan View settings

With this task, you change the settings used in the Scan View.

NOTE: Many of these settings can also be changed by using the Action Bar in the Scan View.

1. In the Task Panel, select Settings > Scan View.

2. Edit settings: In the Main Window, the settings listed below can be changed.

3. Click OK to save the changed settings.

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Panorama Image

Figure 8-2 Panorama image settings

Resolution

Set the resolution of the scan images which are shown in the Panorama View. To select a resolution, click
the corresponding radio button. Note that a scan image in high resolution will need some time to open. If the
selected resolution is not available for a particular scan, the scan is displayed in a lower resolution.

Color Mode

l Color/Intensity:
Select whether the scan images are opened in color mode or in intensity mode. If the selected mode is
not available for a specific scan, the other one is used automatically.

l Combine Color & Intensity:

The combined mode blends the colored and grayscale images against each other.

3D View Detail Level

This setting affects the maximum number of points being rendered.

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Figure 8-3 3D View settings

The default setting is Automatic. This setting selects a value for the detail level according to the detected
device capabilities. The selected value is shown in the list below.

If you experience crashes or low frame rates when using the 3D View, you should reduce the detail level.

You can also try to increase the detail level if you have the impression that the detail level is too low.

If you select Use Gap Filling, the viewer will fill gaps between scan points that are physically close to one
another.

Object Label Icons

l Do not display icon: Select this if you do not want any icon to be displayed.

l Display object category: Select this if a colored rhombus for the category should be displayed.

l Display object write protection status: Select this if write-protected objects should be marked with a
lock symbol.

Navigation
Navigation Mode

By default, Examine mode is selected. Refer to Navigating in the Views for more information on the
different navigation modes.

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Rotation Speed

With the slider you can define the relation between mouse movements and rotations of the camera. If the
value is low, mouse movement causes slow view movement.

Visibility
Activate the Show checkbox to show all objects of that type.

Limit visibility to: Type in the distance to your current position in the scene above which the objects shall
be hidden.

Scan Position
Scan name: Show the label with the scan's name below the icon.

Annotation
Show Area: Show the area overlay of an area annotation instead of just its label. (Area annotations will
only exist in projects imported from WebShare. They cannot be created in SCENE 2go.)

Compass
Visibility: Show the compass at the bottom of the Scan View.

Rendering
Enable WebGL acceleration: When WebGL acceleration is disabled, the 3D View is not available. In the
Panorama View, the panorama image is also rendered in lower resolution while the camera is rotating. We
recommend you always enable WebGL acceleration unless you discover serious problems.

NOTE: You can reset the settings in this page to the defaults by clicking Reset to Default Settings. Click
OK to save the defaults.

Scan View settings

With this task, you change the settings used in the Scan View.

NOTE: Many of these settings can also be changed by using the Action Bar in the Scan View.

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1. In the Task Panel, select Settings > Scan View.

2. Edit settings: In the Main Window, the settings listed below can be changed.

3. Click OK to save the changed settings.

Panorama Image

Figure 8-4 Panorama image settings

Resolution

Set the resolution of the scan images which are shown in the Panorama View. To select a resolution, click
the corresponding radio button. Note that a scan image in high resolution will need some time to open. If the
selected resolution is not available for a particular scan, the scan is displayed in a lower resolution.

Color Mode

l Color/Intensity:
Select whether the scan images are opened in color mode or in intensity mode. If the selected mode is
not available for a specific scan, the other one is used automatically.

l Combine Color & Intensity:

The combined mode blends the colored and grayscale images against each other.

FARO SCENE 2go (1.3) Page 59 of 61

FARO® SCENE 2go User Manual
Chapter 8: Settings

3D View Detail Level

This setting affects the maximum number of points being rendered.

Figure 8-5 3D View settings

The default setting is Automatic. This setting selects a value for the detail level according to the detected
device capabilities. The selected value is shown in the list below.

If you experience crashes or low frame rates when using the 3D View, you should reduce the detail level.

You can also try to increase the detail level if you have the impression that the detail level is too low.

If you select Use Gap Filling, the viewer will fill gaps between scan points that are physically close to one
another.

Object Label Icons

l Do not display icon: Select this if you do not want any icon to be displayed.

l Display object category: Select this if a colored rhombus for the category should be displayed.

l Display object write protection status: Select this if write-protected objects should be marked with a
lock symbol.

Navigation
Navigation Mode

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FARO® SCENE 2go User Manual
Chapter 8: Settings

By default, Examine mode is selected. Refer to Navigating in the Views for more information on the
different navigation modes.

Rotation Speed

With the slider you can define the relation between mouse movements and rotations of the camera. If the
value is low, mouse movement causes slow view movement.

Visibility
Activate the Show checkbox to show all objects of that type.

Limit visibility to: Type in the distance to your current position in the scene above which the objects shall
be hidden.

Scan Position
Scan name: Show the label with the scan's name below the icon.

Annotation
Show Area: Show the area overlay of an area annotation instead of just its label. (Area annotations will
only exist in projects imported from WebShare. They cannot be created in SCENE 2go.)

Compass
Visibility: Show the compass at the bottom of the Scan View.

Rendering
Enable WebGL acceleration: When WebGL acceleration is disabled, the 3D View is not available. In the
Panorama View, the panorama image is also rendered in lower resolution while the camera is rotating. We
recommend you always enable WebGL acceleration unless you discover serious problems.

NOTE: You can reset the settings in this page to the defaults by clicking Reset to Default Settings. Click
OK to save the defaults.

FARO SCENE 2go (1.3) Page 61 of 61

FARO® SCENE 2go User Manual
Appendix A: Technical Support

Appendix A: Technical Support

FARO Technologies, Inc. is committed to providing the best technical support to our customers. If you have
any problem using one of our products, follow these steps before contacting our Technical Support Team:

• Be sure to read the relevant sections of the documentation to find the help you need.

• Visit the FARO Customer Care area on the Web at www.faro.com to search our technical support
database. This is available 24 hours a day 7 days a week.

• Document the problem you are experiencing. Be as specific as you can. The more information you
have, the easier the issue will be to solve.

• If you still cannot resolve your issue, have your device’s serial number available before calling.

• Email or Faxes sent outside regular working hours usually are answered before 12:00 p.m. the next
working day. Should our staff be on other calls, leave a voice mail message; calls are always
returned within 24 hours. Remember to leave a detailed description of your question. Do not forget
to include your name, fax number, telephone number and extension so we can reach you promptly.

Support Hours (Monday through Friday)

8:00 a.m. to 7:00 p.m. Eastern Standard Time

(EST)

Email: [email protected]
North America
Phone: +1 800 736 2771, +1 407 333 3182
(Worldwide)

Mexico: 866-874-1154

Fax: +1 407-562-5294

Support Hours (Monday through Friday)

8:00 a.m. to 5:00 p.m. Central European

Standard Time (CET)

Email: [email protected]
Europe
Phone: +800 3276 7378, +49 7150 9797-400
(Worldwide)

Fax: +800 3276 1737, +49 7150 9797-9400

(Worldwide)

Asia Support Hours (Monday through Friday)

FARO SCENE 2go (1.3) Page A of 4

FARO® SCENE 2go User Manual
Appendix A: Technical Support

8:30 a.m. to 5:30 p.m. Singapore Standard Time

(SST)

Email: [email protected]

Phone: +1 800 511 1360, +65 6511 1350

(Worldwide)

Fax: +65 6543 0111

Support Hours (Monday through Friday)

9:00 a.m. to 5:00 p.m. Japan Standard Time

(JST)
Japan
Email: [email protected]

Phone: +81 561 63 1411 (Worldwide)

Fax: +81 561 63 1412

Support Hours (Monday through Friday)

8:30 a.m. to 5:30 p.m. China Standard Time

(CST)
China
Email: [email protected]

Phone: +400.677.6826

Fax: +86 21 6494 8670

Support Hours (Monday through Friday)

9:30 a.m. to 5:30 p.m. India Standard Time (IST)

India Email: [email protected]

Phone: 1800.1028456

Fax: +91 11.4646.5660

FARO SCENE 2go (1.3) Page B of 4

FARO® SCENE 2go User Manual
Appendix B: Implementation Notes

Appendix B: Implementation Notes

SCENE 2go uses the Open Source software listed below. Refer to the SCENE 2go Legal Notices page for
more information and links to license text.

Used under the terms of the MIT license:

• Alertify.js (http://fabien-d.github.io/alertify.js/)

• AngularJS (https://angularjs.org/)

• Chart.js (http://www.chartjs.org/)

• jQuery (http://jquery.com/)

• Q (http://documentup.com/kriskowal/q/)

Used under the terms of the Apache license Version 2.0:

• Bootstrap (http://getbootstrap.com/)

Used under the terms of the 3-Clause BSD License:

• GLMatrix.js (https://github.com/toji/gl-matrix )

Used under the terms of the BSD 2-clause “Simplified” License:

• Leaflet (http://leafletjs.com/ )

Used under the terms of the Creative Commons Attribution-NoDerivs 3.0 Unported (CC BY-ND 3.0):

• Modern UI Icons (http://modernuiicons.com/ )

Used under the terms of the Open Data Commons Open Database License:

• OpenStreetMap (http://www.openstreetmap.org/)

FARO SCENE 2go (1.3) Page C of 4

 FARO Technologies, Inc.
250 Technology Park
Lake Mary, FL 32746
800-736-2771 U.S. / +1 407-333-3182 Worldwide
Email: [email protected]

FARO Brazil
Rua San José, 360
Cotia, SP 06715-862
Phone: 0800-047-4271 / +55 11 3500-4600
Email: [email protected]

FARO Europe GmbH

Lingwiesenstrasse 11/2 D-70825
Korntal-Münchingen, Germany
FREECALL +800 3276 73 78 / +49 7150/9797-400
FREEFAX +800 3276 1737 / +49 7150/9797-9400
Email: [email protected]

FARO Singapore Pte. Ltd.

No. 03 Changi South Street 2
#01-01 Xilin Districentre Building B
SINGAPORE 486548
TEL: +65 6511.1350
Email: [email protected]

FARO Japan,c.
716 Kumada, Nagakute-City,
Aichi, 480-1144, Japan
Tel: 0120-922-927, 0561-63-1411
FAX:0561-63-1412
Email: [email protected]

FARO (Shanghai) Co., Ltd.

1/F, Building No. 2,
Juxin Information Technology Park
188 Pingfu Road, Xuhui District
Shanghai 200231, China
Tel.: 400.677.6826
Email: [email protected]

FARO Business Technologies India Pvt. Ltd.

E-12, B-1 Extension,
Mohan Cooperative Industria Estate,
New Delhi-110044, India
Tel.: 1800.1028456
Email: [email protected]