Resunga Auto Care Report PDF
Resunga Auto Care Report PDF
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of
DIPLOMA OF ENGINEERING
IN
AUTOMOBILE ENGINEERING
BONAFIDE CERTIFICATE
Certified that this project report “AN INTERNSHIP REPORT” is the work of “GROUP…….” who carried out the
work under my supervision.
………………………………… ………………………………
SIGNATURE SIGNATURE
TABLE OF CONTENTS
CHAPTER NO. TITLE
ACKNOWLEDGEMENT
ABSTRACT
1. INTRODUCTION OF AUTOMOBILE
Introduction of Internship
Objectives of Internship
Company Introduction
Objectives of Organization
Facilities
Company Mission
Company Vision
Company Objectives
2. Personal Profile
About College/Institute
Vision
Mission
Objectives
Field of Specialization
Educational Background
Narrative Experience
Observation
Participation
Interaction
Competencies Gained
5. Conclusion
ACKNOWLEDGEMENT
With deepest gratitude and appreciation, humbly give thanks to the people who, with all they
can, helped me in making my On-the-Job Training a possible one.
To my parents, for their unending love and support, for providing all my needs financially and
morally, for their patience and understanding during my tiring days that can't help them in the
chores, for their never fading advices and for being there for me no matter what.
To all our teachers who shared and continuously sharing their knowledge with students and
keep on molding into a better person. I am extending my warmest thanks especially to
Automobile Depart of KNIT who, with all that they can share with me everything that they know.
To Resunga Auto Cares(RACs) employees and workers for their warm welcome. am very grateful
for having them as part of On-the-Job Training. For all their advices and for everything that they
taught me during my stay with them and most of all, for the memories we've shared- the happy
moments ,the sorrowful ones, the rush hours, the brainstorming and nerve-wracking days and
for everything that they did that contributed to our growth as a human being. thank them so
much.
To my friends and co-trainees for the happiness, as well as for being there to support and
comfort me whenever have difficulties during training thank them for the friendship and
teamwork and for being my companions whom! can share my laughter and sorrows with.
Suraj Kandu
Diploma in Automobile Engineering
ABSTRACT
Agni Incorporated Pvt. Ltd. Is one of the leading automobile distributors in Nepal. It began
business in 1991 as the authorized distributors of Mahindra utility vehicles and tractors. Today,
Agni is the leading utility vehicles distributors in the country and has been successfully
continuing the legacy of the Mahindra brand in Nepal ever since. Agni has an extensive network
comprising 45 dealers and branches across the country, a robust after-sales service network
and highly trained manpower. Among large numbers of service centers, Resunga Auto Cares
(RACs) is responsible for after-sales services of light vehicles all over the country.
1. Introduction of Automobile
An automobile is the self propelled vehicle driven by internal combustion engine which is mostly
used for transportation of goods & passengers. It is also called a machine which is used for
transportation. A self propeller vehicle means machine which generate power itself for its
propulsion. The various type of self propelled vehicle such as scooters, motorcycles, bus, truck,
tractors etc.
Introduction of Internship
An internship is a period of work experience offered by an employer to give students and
graduates exposure to the working environment, often within a specific industry, which relates
to their field of study. It helps to gain working experience the students in their particular field.
Internships can be as short as a week or as long as 12 months. They can be paid or voluntary:
however, before you start an internship its important to know your rights with regards to
getting paid.
Objectives of Internship:-
General objectives of internship
To analyze the practical implication of theoretical knowledge acquire during the study.
To gain practical knowledge about the organization.
To understand the major function along with product and service of the organization.
Enhances the opportunities for the job before starting our career.
COMPANY INTRODUCTION
Resunga Auto Cares(RACs)
1. Introduction of RAC:
Resunga Auto care is one of the best growing auto care of Mahindra commercial vehicle i.e.
Bolero camper, pick-up FB, scorpio and some other company 4 wheelers i.e. TATA Yodha, Maruti
Suzuki Alto 800 etc. which is located at Shree Ganesh Path Mainabagar-02, Butwal Auto village.
RAC provides services before a long year. The manager and mechanics of this auto care also
have long experience in their work. In this auto care mainly mechanical problem are solved and
also solved electronics problem of the vehicles.
Fig I :-Resunga Auto Care
Mainabagar is the biggest automobile village in Butwal and also in Nepal which is controlled
under the Auto Engineering Association Butwal. Inside this village all kind of vehicle problem is
solved. The unique point of the mainabagar is vehicles different problems solved in different
service center inside this auto village specially and they are work together as a family.
1. Layout of RAC:-
Fig II :- Layout of RAC
Vehicles serviced by RACs Resunga Auto Cares Pvt. Ltd. is vehicle from Mahendra and
Mahendra. Generally, RACs deals with the vehicles like KUVXUV, TUV,SCORPIO and off-road
vehicles like T HAR. Also, it has pick-up vehicles like Scorpio pick-up and bolero pickup. The
detailed lists of the vehicles that are serviced in RACs are:
B. Scorpio Model
Scorpio Turbo Pickup
Scorpio Turbo DX
Scorpio M2DI
Scorpio CR DETurbo DX
D. Mahindra KUV100(BS4)
Mahindra KUV100K6G80
Mahindra KUV100K4D75
Mahindra KUV100K6D75
Mahindra KUV100K8D75
E. Mahindra TUV300(BS 4)
Mahindra TUV300T4
Mahindra TUV300T6+
Mahindra TUV300 T8 AT
G. Mahindra Scorpio S6
We have been India's no.1 UV and tractor maker for long time and we intend replicating ne
India's success story in global stage."
Facilities
It is fully equipped high-tech equipment and all the working area is safe and clean. There is
customer lounge, service supervision department, reception, accounting department, pare
parts store, observation booth and well trained & skilled engineers, technician, mechanics and
other workers with years of experience. There are 8 servicing bay 1 washing section quick
service bay which provides a better & easy workflow for the workers with all safety.
Company Mission
Our mission is to earn our Customer's loyalty by delivering sales and service experiences with
high quality, excellent value, integrity and enthusiasm. We will function as a team, work ethically,
and focus on meeting and striving to exceed the expectations of our Customers
Company Vision
We will listen to our Customers and team members. We will ask questions (not assume) seeking
to understand specific needs, desires, and expectations. We will seek to understand before we
will seek to be understood.
Company Objectives
The objectives of Resunga Auto care (RACs) are as follows:
1)We will work in an environment of mutual trust and respect. We will be caring and responsive
to requests while being honest and timely, avoiding false expectations.
2)We will think in terms of exceeding Customer expectations while doing what is fair. We
striving to go the extra step that transforms Customer Satisfaction into Customer Enthusiasm
3)We will make it happen. Speed is essential in creating a win-win culture for the Customer and
Capital.
4)We will follow-up with the Customer to ensure that the Customer's expectations were met or
exceeded.
5)We will seek to continually improve our skills and the quality of our products and services in
the eyes of our Customer.
6)We will be proactive by anticipating the needs of our Customers and team members.
This chapter presents the personal data of the student-trainee highlighting the college of the
origin as well as the field of specialization.
2.1 About College/Institute
2.1.1 Korea Nepal Institute of Technology
Korea Nepal Polytechnic Institute (KNPI) is located in Tamnagar 12, Butwal, Rupandehi. It is a
constituent technical institute of CTEVT. It was established under the mutual cooperation of
Nepal and Republic of Korea in 2010.
The aim of Korea Nepal Institute of Technology is to produce basic and middle-level high tech
professional workforce/expert according to the need of nation and overseas. By promoting
income-generating activities this institute has the plan to grow up with self- relance
management.
The Institute has planned to establish Industry School Cooperation system. Nowadays, to
support the objectives of this institution, KNIT is growing as advance Technology based
institute under CTEVT.
Vision
KNIT will lead as Technical and Vocational Education and Training (TVET)provider by producing
skilled workforce for successful careers in youths to meet the needs of modern society.
Mission
KNIT inspires, prepares and empowers people to succeed in a changing world through adopting
modern technology in the field of Technical Education and Vocational Training.
Objectives
Field of Specialization
Automobile engineering is a sub branch of mechanical engineering. Course for the Diploma in
Automobile Engineering shall extend over a period of three academic years, consisting of 6
semesters.
Automobile engineering is an applied science that includes elements of Mechanical
engineering Electrical engineering Electronic Engineering Software Engineering and Safety
engineering as applied to the design manufacture and operation of automobiles, buses and
trucks and their respective engineering subsystems.
Diploma in Automobile engineering program aims to develop students skills to become
Automobile Engineers for the monitoring supervision, designing research and development as
well as control of motor vehicle production processes.
Age 20
Religion Hindu
Nationality Nepali
Educational Background
This chapter narrates the activities that I had gone through during the training. This also
includes the observation, participation, and interaction during the training.
This discusses it space as a development tool and how it was delivered effectively by the
company. On the job training is an important way in which students acquire relevant knowledge
and skills at work.
2079/09/17 was the first day of my OJT. Firstly, was overwhelmed because the workshop was a
little bit unfamiliar and all the faces were strangers as well as language issues took place during
communication because I was fully unfamiliar with Bhojpuri. On the day! managed to introduce
myself to others and helped the mechanic of the workshop. The day made me a little bit
confident and motivated to do upcoming tasks when was being supported and encouraged to
prepare job cards of the vehicles & other tasks. The employees were really friendly and
encouraging to accomplish any job. But the main problem was that there were 4 vehicles service
that day, which made me a little bit nervous. I was hoping to have many Vehicles to be serviced &
repaired there because the many vehicles serviced &repaired, the much more I can learn
Likewise, completed all the tasks given by the seniors and mechanic in the workshop day by day.
In 1-week I was able to do full servicing of the vehicle proper land was able to prepare job cards
of vehichich made me really happy and I learned new tricks to do the tasks efficiently and
quickly without heavy effort. Day by day I was also learning the different responsibility, roles of
each and every employee. Specially I learned to perform vehicle diagnosis, wheel alignment and
other special tasks. During my OJT each and every employees of the company helped me to
complete the tasks given by them. There wasn't any restriction to learn new roles and job tasks.
Sometimes we used to share our life experiences & thoughts which helped me to make mutual
bond with them
3.2 Observation
I was training at Resunga Auto Cares for almost 45 days. Observed the daily activities and
practices that the workers inside the company performed as well as rules and regulation that all
workers and employees must compate with. I observed that all workers and employees inside
the working zone must wear proper safety dresses and other dresses offered by the company.
Another thing that I observed was the rule and regulations that the company initiated. Before
entering the company, regular work, cleaning, inspection, servicing etc. were conducted
Trainees are not included as a visitor. Another was the no smoking, sleeping and by standing rule
Gadgets like mobile phone, camera, portable mp3 players are not allowed during working hours.
3.3 Participation
I participated in the normal or usual operation of the company by maintaining the equipment in
the workshop like helping in the tech related problems, goods delivery, vehicle servicing job card
preparation and many more.
3.4 Interaction
During the training at Resunga Auto Care, I learned to interact with other people. We know that
the people have different characteristics and attitudes; however, making friends with the
trainee's co-workers doesn't make difficult.
Even though I was only a trainee, they don't treat me like others. And as a trainee, I don't feel
uncomfortable as I worked with them. From the interaction made with them also learned to
work with patience. Although thoroughly working on something as time consuming the quality
of the output product is the most important. also learned from my co-worker's experiences and
mistakes and apply them whenever I needed it. They also encouraged me to continue my study
untill became a professional.
Although I worked and interact with them for a short period of time, I learned a lot from them
the skills and techniques that they shared with me that can't be fined on the books.
This chapter presents the entire training period with the activities done by me as trainee. This
shows the accomplishments and skills being enhanced during the internship period that gave
me the best training ground as a beginner.
4.1 Accomplishment and Contribution
During my training I specially helped in maintaining the tools in good condition. Such work
helped to minimize the work process and finished it in short period of time. I was able to helped
the employees in their daily work activities which assisted & help to boost the productivity of
each employee. I also worked as a mechanic for repairing & maintaining the vehicles. I also
performed the role of store keeper while maintaining the spare parts and other goods in the
store. I also worked as a tech expert for maintain the online work flow of the company which
helped me a lot to sharp my skills and learn new technique & skills.
The training inside the company is learning experience each day. I learned to appreciate the
lessons studied in school. I was able to realize the importance of theories and formula that was
discussed inside the classroom, also to understand that everything that was thought inside the
school can be a tool that can be used in future career.
Periodically service
Expired engine oil and transmission oil
Faulty on fuel filter , air filter , engine oil filter
III Solution / Procedure:
Change air filter
Change diesel filter
Change engine oil filter
Change engine oil
Change transmission
Fig III :- Servicing components
I Customer Problems:
Abnormal noise at the time of running
Difficulty in power transmission
Decrease in vehicle working efficiency
Difficulty in off road driving
II Root Causes:
Long time used
Insufficient lubrication
Bad quality of lubrication
Tear and wear of universal joints
III Solutions:
Change universal joints
Lubricate with good quality of lubrication
Lubricate regularly
IV Procedure:
Remove universal joint with propeller shaft from gear box and differential gear box
Replace the expired universal joints
Assemble back in its original position
Fig XI :- Flywheel
II Root causes:
Tear and wear of tie rod
Long time used
Free play of tie rod & rack rod
III Solutions :
Change of tie rod
Change of rack rod
IV Procedure:
1. Check all fluids, including engine oil power steering brake and transmission as well
as windshield washer solvent and antifreeze.
1. Check the hoses and belts to make sure they are not cracked, brittle, frayed loosed
or showing signs of wear.
3. Check the battery and replace if necessary. Make sure the cable connection is clean
tight and corrosion free.
1. Check the brake system annually and have the brake linings, rotors and drums
inspected at each oil change.
1. Inspect the exhaust system for leaks, damaged or broken supports brackets and
hangers
1. Schedule a tune-up to help the engine deliver the best balance of power and fuel
economy and produce the lowest level of emissions.
1. Check the heating ventilating and A/C system as proper heating and coding
performances critical for interior comfort and for safety reasons such as defrosting.
1. Inspect the steering and suspension system annually including shock absorbers,
struts and front-end components.
1. Check the tires, including tire pressure and tread depth. Check for any signs of
bulges and bald spots. Uneven wear indicates a need for wheel alignment.
1. Check the wipers and lighting so you can see and be seen. Replace worn wiper
blades and so you can see clearly when driving during precipitation.
Vehicle Safety Tips Safety starts with buckling the
seatbelt.
1. Ensure all the passengers including the rear seat passengers are wearing the seat belt
1. We recommend that you use only genuine parts supplied by Mahindra & Mahindra.
1. Always align top of the head restraint with the top of your head or as close to it as possible.
1. Never use a mobile phone or personal music device while driving. This may take your focus
off the road and lead to accidents.
1. Do all preventive maintenance of your vehicle and stick to the maintenance schedule
5. CONCLUSION
In 45 days of internship, we experience a lot of theoretical and practical knowledge in the
Resunga auto care. We observe about the vehicle servicing process, store management, faulty
component repair and change. This internship helped in the developed of our personal qualities
such as confidence, communication skills working ability etc. we concluded about the different
from theory. We gain experience on working with team.