Unit 1 Notes
Unit 1 Notes
Introduction
The word ‘advertising’ finds its origin in a
classical Latin word ‘Advertere’. It is an
amalgamation of two words Ad (meaning - to/
towards) and Vertere (meaning - to turn).
Collectively, the meaning of advertising is to
turn towards something; rather to turn one’s
attention towards something. The English word
‘Advertise’ is also linked to the old French
word ‘Advertir’, which means “to (take) notice
(of something).”
According to the American Marketing Association (AMA),
"Advertising means any paid form of non-personal presentation and promotion of ideas,
goods, or services by an identified sponsor."
Let us break this definition into separate parts to decode the meaning and characteristics of
advertising.
1. Any Form: An advertisement can be in any form implies that it could be a print ad in
a newspaper or billboard, an audio ad on radio, an audio-visual commercial for
television or any of these on online platforms. One form of ad can also be adapted or
replicated for another form of media.
5. Identified Sponsor: The advertiser pays for the advertisement and is, therefore, its
sponsor. The sponsor is clearly identifiable as the name, logo, and other trademarks of
the brand are included in the advertisement. In some ads, the contact details and
address of the advertiser are also plainly mentioned. This is done for the promotion of
particular outlets such as malls, retail shops and service providers.
Other characteristics of advertising, aside from those mentioned above by AMA, are:
6. Marketing Tool: The practice of marketing refers to the promotion of goods, ideas
and services in the market through any means. It includes market research, door to
door promotions, direct selling, and delivery of products amongst others. Advertising
is also one of these tools working towards the same objective but in an impersonal
manner, as mentioned above.
7. Creative Process: Advertising involves the use of imaginative and creative ideas for
effective promotions. It requires brainstorming to develop new and interesting
concepts which would attract the attention of potential customers and persuade them
to respond favourably. Creative ads are more memorable and help achieve the
advertising goals.
2. Product Differentiation: Markets are filled to the brim with products and service
providers in stiff competition with each other. They are competing for higher sales
and a larger chunk of the market share. Advertisements help in differentiating one
product from its competitors. Brands such as Coca Cola and Pepsi, Surf Excel and
Ariel, Axe and Wildstone, Colgate and Pepsodent are similar to each other but the
consumers are able to differentiate between them because of their advertisements.
Summary
Ads, today, are all pervasive. We come across them anywhere we go, from our televisions to
mobile phone to social media platforms and out of homes on billboards and public transport.
It is an indispensable task for promoting any product, service or idea in today’s excessively
competitive scenario. It offers multiple benefits to advertisers, sellers, media outlets,
consumers and several other stakeholders by performing its marketing, communication and
economic and social functions.
BA (JMC) 202 – Basics of Advertising
Unit 1: Concept of Advertising
Classification of Ads
Advertisements are made for various purposes, on various platforms and for various
audiences. The objective of this chapter is to understand the classification of ads based on
different factors. This would further be useful for giving a concrete direction to making
of ads and ad campaigns.
Introduction
Advertisements can be classified in the following ways:
1.
Target
Audience
Consumer Business
Advertising Advertising
Consumer Advertising: refers to advertisements where the target audience is the direct
consumer of that product or service. The ads focus on showing the benefits of personal
consumption or consumption by one’s family, friends or acquaintances. They can also be
focussed on promotion of ideas where the acceptance of an idea lies with the end consumer.
These ads can be categorized as B2C, that is, Business to Consumer. These are the most
commonly seen ads on nearly every type of media.
For example: all fast moving consumer goods (FMCG) such as shampoo, soap, tea, milk etc.
It also includes ads for jewellery brands, cars, perfumes, and network service providers to
name a few.
Business Advertising: refers to advertisements where the target audience is another
commercial entity such as a business or industry or professionals. These are B2B or Business
to Business ads where the companies influence the purchase of goods and services used in
various business situations. This kind of advertising appears mostly in business publications,
magazines, professional journals, trade shows and very rarely in mass media.
For example: ads for FedEx, agricultural products, machinery and professional equipment.
Out of home ads such as billboards calling out companies to advertise in that space are also
classified as business advertising.
2.
Medium
Print: amongst the oldest media for advertising, it refers to advertisements in the published
form such as in newspapers, magazines and journals. It also includes advertising through
brochures, yellow papers and pamphlets. Print ads can also be classified as classified (with
only brief text) and display ads (combination of illustration and words).
Electronic: also known as broadcast media, it refers to advertisements in television and
radio. These media can be classified separately also because of their distinct features and
difference in costs involved. These are amongst the most popular choices for advertising
owing to their wide reach.
Outdoor: refers to placing of ads in public spaces, also known as out-of-home advertising.
Some of the common examples are billboards on highways, banners and hoardings. They are
most useful for reminding the audience about the existence of a brand or product. Most
outdoor advertisements are read in transition and therefore, including too much information is
not feasible.
Transit: refers to ads placed in or on modes of public transportation or in public
transportation areas. These can be found on sides of buses, inside metro stations, panels
inside buses and
metros. In Delhi, one might have noticed metro trains completely wrapped in advertisements
also. They help advertisers reach a wide audience throughout the route of the vehicle.
Digital: refers to advertisements placed on digital media platforms such as websites and
social media platforms. It is also known as internet advertising. These ads are very useful in
targeting the intended target audience by making use of online mapping tools and then re-
directing them to the page of the advertiser for making a purchase right away.
3.
Geographical
Coverage
Local: these ads are meant for local audiences and broadcast / published in media accessed
specifically by the audience of that locality. They are usually used for promoting local
businesses such as grocery stores, small and medium enterprises, local salons and service
providers, or for politicians of constituency etc. They can be found in the form of pamphlets,
local radio channels and banners in the area.
Regional: these ads are usually meant for an entire city or state. They use regional level
media channels such as city newspapers (Delhi Times, HT City) or FM channels catering to
the particular regions. Regional ads can be about state or city government schemes, regional
cinema, cultural events and educational institutes to name a few.
National: are the advertisements meant for a target audience spread across the country. These
ads use national level media outlets to reach their prospective consumers such as television
channels, and national dailies. Central government schemes and products of major brands
such as Tata, Airtel, and Hindustan Unilever advertise themselves on a national scale.
International: these types of advertisements are broadcasted throughout the world. They are
suitable for international issues such as creating awareness about global warming or
international agencies like UN, international sports events and international brands like KFC,
McDonald’s and Apple. Most of these ads, however, have to be glocalized to be effectively
understood by the target audience.
4.
Purpose
Primary Demand
Goods v/s Non- Commercial v/s Action v/s
v/s Selective
Goods Non-Commercial Awareness
Demand
Goods v/s Non-Goods: Advertisements for goods are for tangible items such as clothing,
electronic items, jewellery, food, furnishings to name a few. The purpose of these ads is to
promote the sale of a product. Non-goods advertisements try to sell intangible ideas. These
include public service announcements, ads seeking donations to a charity or creating
awareness about a specific issue.
Commercial v/s Non-commercial: The former refers to the advertisements where the
purpose is to earn commercial gains / profits. These ads directly call on the consumers to
purchase a product or avail a service. Non-commercial ads, on the other hand, are published
for generating awareness, spreading information about a political gathering, promoting the
followership of a spiritual leaders, amongst others. The purpose behind such ads is to
promote an idea and not promote sale or gain profit.
Action v/s Awareness: Ads in the former category call upon the audience to act in a specific
manner. This action could be to purchase a product, to subscribe to a channel, to vote, to
order online, to attend an event and so on. The action may or may not be commercial in
nature. The latter category of ads focus on informing people about issues of relevance such as
symptoms of a chronic disease, awareness about global warming, generating awareness about
consumer rights etc.
Primary Demand v/s Selective Demand: Advertisements that promote the use of a product
without emphasizing on the brand that should be preferred are trying to generate ‘primary
demand’ whereas the ads promoting the use of a particular brand are generating ‘selective
demand’.
Primary Selective
To vote during elections To vote for a particular party
To use contraceptives against STDs Ads for Manforce or Durex
To invest in mutual funds or other schemes Ads for ICICI or HDFC
To wash hands with soap To promote Dettol or Lifebuoy
BA(JMC) 202- Basics of Advertising
Models help in simplify concepts. AIDA and DAGMAR are two very important models of
Advertising which help in understanding the steps for creating effective advertising. We
will study both the models with the help of various examples for easy comprehension
Advertising models help in delivering messages and crafting an effective marketing strategy.
Models help in understanding the concepts, create discussions, enhance explanations and
provide representations of concepts.
AIDA MODEL:
AIDA Model is considered essential for the success of Marketing, implementation of the four
steps specified in the model results in effective advertising strategy. The model identified the
steps that an individual goes through while making a purchasing decision. It is essential that
advertisers and marketers ensure that all four steps of the model are followed for successful
results.
This model is implemented by the tele caller brands which first grab your attention with the
product then they interest you with the benefits being offered followed by offering some
freebies with the main product and then generates action by setting a timer and constantly
reminding about the benefits of the product. The model is not limited to just advertising, it is
a marketing model being used in various spheres. It is used by Movie Producers to pique
interest in their movies and generate action
DAGMAR MODEL
DAGMAR, the acronym stands for Defining Advertising Goal for Measured Advertising
Results. The model indicates a marketing approach for measuring advertising results. The
model outlines steps for effective advertising campaign. The model suggests that consumer
goes through five phases about the product- unaware, aware, comprehension, conviction and
action. The model also signifies the importance of target audience and setting up of a
measurable objective to evaluate the success of the campaign. The model was proposed by
Russell Colley in 1961. The following stages suggested in the model are mentioned below:
Awareness: The most important task of advertising strategy is to make the consumer
aware about the product. The awareness
should not be taken for granted as in a
product parity market brands keep
advertising. The brand needs to keep the
consumer aware about its presence in the
market. For example- Coke advertises
Image Credits: Google Images frequently despite being the top of the mind
brand and dominant in the aerated beverage
segment.
Objective: To create favourable image for the brand compared to competition by April 2020
Action- The customer is motivated to purchase the product. For example- Sabse sasta
Wednesday by Big Bazaar
The goal is to motivate consumers to purchase the product, the company should identify
the target segment to market the product or services effectively. Post identification of
the target audience, the brands should implement the DAGMAR method. The objective
should be concrete, measurable and a specified time limit to accomplish the task.
References:
Introduction
"While some of the existing schools of thought at the time (such as psychoanalysis and
behaviourism) tended to focus on problematic behaviours, Maslow was much more interested
in learning about what makes people happy and the things that they do to achieve that aim."
Source: verywellmind.com
The image above describes the model as propounded by Maslow.
1. Physiological: These are the basic needs which any human requires in order to survive.
It includes food, water, air, shelter and clothing. Maslow also included homeostasis in
this level of the hierarchy since propagation of species is also necessary for its survival.
Examples of ads: ration schemes, affordable properties, basic food items.
2. Safety: Next in the pyramid is the need to be safe and secure. Humans require to feel
secure in financially, protect themselves against injuries and take care of their health
and wellbeing. This drives them to take up jobs, get insurance, save money, and live
in a secure neighbourhood amongst other things.
3. Social: Man is a social animal. This cliched phrase is cliched for a reason that it is true.
Once the above two needs are fulfilled, humans look for fulfilling their emotional needs
through their social surroundings such as finding love and friendship, having a family
and the feeling of belongingness with any community. These needs start to drive their
behaviour. Examples of ads: beauty and grooming products, tinder, ads for gift items.
4. Esteem: The fourth level in the pyramid, this refers to the need of feeling appreciated
and respected in a society. People want to accomplish things and get recognition for
them. Winning competitions, having luxuries, higher income and other
accomplishments are desired at this stage. Some people who are not able to achieve
anything in any field of life tend to develop low self-esteem which may even lead to
psychological issues like anxiety and depression. Examples: luxury items, cars,
expensive mobiles, Asian paints, Odonil.
5. Self-Actualization: At the top of the pyramid is the need for self-actualization. It refers
to achieving one’s maximum potential, full exploitation of one’s talents and indulging
in activities to please oneself. This is the stage where a person is self-aware and
concerned more with personal growth than the opinions of others. According to
Maslow, this need is achieved only by a few people in their lifetime. Examples of
ads: Red Bull, travel destinations, Mountain Dew etc.
The examples mentioned above with each need are talking about fulfilling the desires of
their target audience.
Understanding the needs of people is the first step towards determining the target audience
for any advertiser. Would a man dependent on daily wages, fighting for the survival of his
family need grooming products? Or would an undergraduate require housing schemes? The
answer to these questions leads correct segregation of target audience. Advertisers also need to
be aware of what other things motivate the people in order to tailor make the advertising
strategies. Those aspects can be turned into selling points for a product or idea.
Paper: BA (JMC) 202: Basics of Advertising
Ethics in Advertisement: Morally good advertising is that advertising that seeks to move people
to choose and act rationally in morally good ways; morally evil advertising seeks to move people
to do evil deeds that are self-destructive and destructive of authentic community. Means and
techniques of advertising must also be considered: manipulative, exploitative, corrupt and
corrupting methods of persuasion and motivation.
Advertising is a highly visible business activity and any lapse in ethical standards can often be
risky for the company. Some of the common examples of ethical issues in advertising are given
below:
Vulgarity / sexually suggestive used to gain consumers’ attention
Misleading information and deception
Puffery
Stereotypes
Racial issues
Controversial products (e.g. alcohol, gambling, tobacco etc)
Use of women
Targeting kids
Subliminal advertising
Targeting health
Hitting vulnerable minds – youth
Target Audience
Refers to the group of people who are intended recipients of an advertising message. The
objective of this chapter is to understand what is target audience, how is the audience
categorized and its relevance for advertising.
Introduction
Imagine that a young student has some gossip about one of his classmates. He calls his
parents living in another city to tell them about it. Their response is minimal and
unenthusiastic as they are not too familiar with his friends, the subject matter of the gossip is
not very valuable to them and they are more interested in knowing how his studies are going.
In this scenario, the boy has wasted his time and money on communicating an information
which was not relevant to the audience. Selection of the right audience is, therefore, very
crucial for a message to have the desired effect.
The same is applicable to all mass media messages including advertising messages. While it
is not possible to exactly identify the people, who would be interested in a type of message, a
classification of audience on some factors is possible. This classified set of audience for
whom the message is intended is known as the Target Audience.
In the context of advertising, target audience refers to the group of people that are potential
customers of a product or service. They are the people most likely to be interested in that
offering. For instance, women in the age bracket of 15 to 45 can be the target audience for
sanitary napkins but they may not be the target audience for a motorcycle brand. The same
stands for ideas too. A person residing in a gated urban society has no relevance for an
advertisement promoting the development and use of lavatories in homes.
1. Cost Effectiveness: The cost of reaching a greater number of people is high. This cost
also needs to be effective. An ad might reach millions of people but only some would
pay attention to it, most wouldn’t. The target of every advertiser should be to
maximise people in the former category. Advertising to people who have slim to no
chances of acting upon the message is an unnecessary expenditure that would yield no
results.
2. Creation of Suitable Ads: Knowing one’s target audience guides the advertisers to
create the most appealing advertisements for them. An ad aimed at children tends to
use simple language and expressions and often features cartoon characters or
superhero figures that would immediately grab their interest. Whereas, an
advertisement for adults
can include sarcasm or complex words in the copy and feature celebrities of their age
and above.
1. Demographic information: This includes the objective and statistical aspects about
the audience such as age, gender, income, ethnicity, marital status and so on. This
information is easier to gather as it does not require any analysis. The facts are plain
and simple and so is the classification. There is no use of advertising a luxury product
to people who cannot afford it or even aspire to afford in future.
2. Geographic Information: This refers to the place of domicile of a person. It can take
into account whether the person is located in an urban or rural area, defining the exact
city or state, and understanding the climate and culture of the region. For instance, a
person living in a coastal area does not require warm clothes and hence, there would
be less outlets offering such products and therefore, less advertisement for it in the
region.
Once determined, target audience guides the path of an entire advertising campaign along
with other factors, needless to mention. Target audience for an advertisement is almost the
same as the target market identified by the marketing team of a company. It is, however,
more specific in nature. While the target market is decided based on demographic,
geographic and psychographic differentiation, determining target audience additionally
considers their habits with respect to media use and their behaviour as consumers.
References
https://smallbusiness.chron.com/importance-target-audience-consumers-37173.html
https://clevertap.com/blog/psychographic-segmentation/